7.
Engineering Services: Product Design , Drawings, Modeling, &
3D
Rendering, Reverse Engineering, Raster Vector Imaging etc.
Multimedia Services: 2D, 3D Graphics, Animations, Logos, 3D modeling &
Rendering, Walkthroughs, Flyers, Virtual Reality, Visualization,
Remote IT Infrastructure Management Services: Servers, Storage,
Network & Security devises, monitoring, management, & Support, Tech. helpdesk,
Systems configuration, Systems & Applications performance monitoring,
Management, Optimization, Systems Diagnostics, Systems & Database
administration etc.
Technical Communications: Business, Technical & Process Documentation,
White Papers, Newsletters, Corporate Reports & Presentations, Product Brochures,
Website Design, Content Writing, Ad Clips, Animations, Reference, user, technical,
Training Manuals, Articles writing, Content Review, Proof Reading, Editing etc.
Legal Process Services: Litigation support, Legal Research, Document
Drafting, Review and Management, Legal Transcriptions, Contract Drafting
Reviews and Administration, Corporate Legal, Due Diligence, Intellectual Property,
Patent mapping, drafting and filing etc.
Bio Informatics: Molecular & Structural Biology, Computational Chemistry,
Chemoinformatics, Pharmaco informatics, Bio-statistics
Alcove Technologies
8.
Equity, financial, and insurance research & Analysis
Data search, Data integration and management
Analytics (data analytics/risk analytics) and data mining services
Market /Competitor research and Information services
Intellectual Property (IP) research
Remote education, Training & Development
Pharmaceutical, Biotechnology/Bioinformatics Research
Recruitment Process Outsourcing (RPO)
Worldwide onsite / Remote Contractor staffing
Online/Remote/onsite Training & Development
e-learning courses development & Administering
Alcove Technologies
9. Business Process (BPO) Services
Document Processing / Document format Conversions
Documents Digitizing (converting paper to Digital/soft formats)
Data Capture, Data Entry and Processing
Help Desk Services
Billing/Invoicing, collections, follow-up
Emailing, email follow-ups, online/offline chat/messaging
Medical and General Transcription services (Voice to text), Medical
coding etc.
Customer Service (Inbound calls) : Customer calls answering,
Information Service, Inquiry Handling, Technical Support, Toll Free
Services, Website query responses, Order Processing
Customer Service (Outbound Calls) : Lead Generation, Appointment
Scheduling, Product/Service Promotion, Market Research, Sales &
Marketing, Verification services, Data Management etc.
Alcove Technologies
10. Onsite Project Services & Project Resourcing: Alcove offers end-to-end
Project services at onsite or provide our resources onsite, we depute our
resources at short notices and at attractive prices.
Offshore Project Services & Project Resourcing: We provide our
project services or resources at our offshore facilities in India and deliver
project services - This further saves costs for our clients.
Onsite- offshore blended Project Services Delivery: We offer end-toend solution/product/service and deliver project services on an offshoreonsite blended service model , wherein some of our resources work at
onsite and some at offshore as per specific project needs.
Joint product/solution/IP assets development: Alcove collaborates
with clients to jointly develop/ improve/ sell/ implement an Intellectual
Property asset / software product/ solution/ tools/ service on part cash
payment and part royalty payment basis, if a client wishes.
Alcove Technologies
11. Alcove’s world class team: A world class team of IT / KPO / BPO
professionals and highly qualified and efficient engineers who have been
educated at the best universities in India and abroad are Alcove’s biggest asset.
Together, they bring expertise in information technologies, software design and
project management, business domain skills and client delivery and relations
expertise
Alcove highly valuable resources Pool: Alcove team brings to the table,
our offshore project services delivery capabilities & strengths, our large pool of
highly qualified, young, efficient, enthusiastic, hardworking, committed,
experienced resources with strong technical & English communication skills to
the benefit and advantage of our customers.
Highly qualified resources
at Alcove: Over 95% of Alcove’s resource pool
are qualified Bachelors in Engineering, Masters in Computer Applications,
Masters in Business Administration; and Masters in Science in Information
Technology or computer Sciences
Alcove Technologies
12. Excellent track record of providing optimal solutions to meet long-term needs of our
clients
Alcove is known for providing comprehensive, efficient and cost effective project services
to global clients
Open source, robust, scalable applications
Alcove works as your business partner, not as vendor, we deliver highest value to our
clients, we prefer to work on an ongoing basis for a long term relationship.
Alcove’s teams work as your extended teams, deliver projects faster than expected and
at lower cost, saving precious money & time for our clients
The beauty of Alcove is, Alcove provides all services under one roof for various business
requirements , you do not need to look beyond Alcove for your services needs
Alcove’s strong emphasis on Quality, internal processes, client processes, methodologies
ensure, Highest quality products/solutions/services to worldwide customers
Alcove brings world’s best practices and standards and advices its client for improvements
in their systems/procedures/processes while working for its clients
Alcove works with its client on a sustainable, value added, long term relationship, rather
than a project specific engagement
Alcove Technologies
13. Highly efficient and cost effective solutions & Services
Faster Time to Market
We have a large pool of highly qualified, experienced and talented Professionals
Our offshore teams supplement and complement onsite team efforts, without
additional costs
Our unhindered 24x7x365 service with short turn-around time
We create and nurture long term and value added relationships with worldwide
customers
We support our clients from a 10 man-days to 10 man-years size projects
You save the hassles of constantly searching resources for your projects
Our strong technical skills & English language skills, Business ethics, Project
delivery expertise, Long term business commitment etc.
Multiple services under one roof, with one Master Contract
Highly efficient and responsive service delivery managers and teams
Lower business risk, as Alcove’s local representative’s presence & involvement
Allows you to focus on core business, supported by us on Technology &
Services
Alcove Technologies
14.
Project Management Methodologies: The Project Management processes
at Alcove encompass the entire span of project's life cycle i.e. Project Initiation,
Project Planning, Development and Support, Installation, Implementation,
Progress Monitoring, client feedback, User Acceptance, user Training and
Project Wind-up and sign offs
Technology Tools, Versions, Methodologies: Alcove implements its
solutions, services using latest technologies, services. Alcove invests its time
and money in Research & Development on an ongoing basis and in acquiring
newer technologies and versions. Alcove constantly trains its people in new
developments in technology space and sponsors them for acquiring new skills
Service Delivery Methodologies: Alcove uses a combination of proprietary
and industry best practices. Alcove partners with Technology providers as their
business partners such as IBM, Microsoft etc, this enables Alcove to acquire
inputs and proprietary information from technology providers, Alcove in turns
applies this knowledge on client projects to their advantage.
Alcove Technologies
15.
Alcove Quality Policy: “We are committed to total satisfaction of our
customers, both external and internal, through innovative and competitive
solutions. We nurture excellence by empowering employees with tools,
techniques, methods, skills and by providing a pleasant as well as stimulating
work environment. Continuous Quality improvement is the essence of
everything we do. Everyone at Alcove is committed to delivering quality.”
Quality Standards: Alcove follows ISO 9001, CMM Level 3 business
Standards and processes for all projects delivered to its clients
Quality Management System: The Quality Management System
implements the above stated Quality Policy and includes Organisational
Processes, Life Cycle Processes, Life Cycle Support Processes, Quality
Processes, Risk controls, Security controls and various departmental manuals.
Alcove Technologies
16. People Focus: At Alcove, we develop our people enthusiastically. They enjoy working
here immensely. We have launched career paths that synchronize the dreams of individuals
with that of our organization.
Atmosphere: Very vibrant and informal with a lot of mentoring and strong emphasis on
continuous training and development of talent. Our compensation is comparable to the best
in the industry and is linked with performance
Expertise: Our professionals have a thorough expertise in various skills, technologies,
tools, methodologies, to meet different sectors needs and they are highly efficient and
productive. Our professionals, who have the zeal to excel in their assignments, are committed
to the growth of our client organisation
Infrastructure:
At Alcove, we have an excellent infrastructure and follow world-class
processes. Alcove is Head quartered in Hyderabad, the 2nd largest metropolitan city in India,
provides it services from multi location facilities in India. These facilities have security and
access controls so that only Alcove authorized personnel are provided access to the required
facilities. Alcove has in-house technical training facilities to train its people. Alcove installed
necessary backup systems like Uninterrupted Power Supply (UPS) systems, backup computers
to provide uninterrupted service to our customers. Alcove can support our clients on a variety
of computer platforms interconnected in a LAN environment. This local network further
connect via Hi-speed leased lines with backup connectivity to our customer locations.
Alcove Technologies
