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QUICKEN LOANS-A US BASED
COMPANY- “BEST PLACE TO WORK
FOR”
PRESENTED BY:-
• RAHUL YADAV
• RUTUJA VEKHENDE
• SHRUTI DUBEY
• SHUBHAM AGRAWAL
• SAYLEE DABHADE
1
CONTENT:-
 Introduction
 HR Practices in Financial Service Industry
 Benefit Packages
 HR Practice
 Employee Referral Program
 Reasons For Success
 Facts & Principles
 Employee Benefits
 Conclusion
2
INTRODUCTION:-
 Quicken Loans Inc., is headquartered in Livonia Michigan.
 Was founded in 1985 by Dan Gilbert, Ron Berman, Lindsay
Gross, and Gary Gilbert.
 William Emerson is the CEO.
 Provides home loans and residential mortgage loans.
 It is also the largest online retail mortgage lender.
 In 2012, it became the second largest overall retail lender in
the U.S.
 The company employs 10,000 people, with more than 8,000
now working in the city of Detroit
3
HR practices in Financial Service Industry:-
• Earlier less importance given to HRM
• Conveyed a traditional approach
• Later HR made its own way to a strategic level
• Hiring of HR Professionals increased
• Performance Management remained in more focus
• Personal structures were redefined
• More investment on human capital
• Considered very important to adapt to the fundamental
changes in workplace
• Easy response to challenges by HR Professionals
4
Benefit Packages provided by the Financial
Services industries in US:-
 Employee Stock Purchase Plan (ESPP)
 Medical insurance
 Dental Insurance
 Life Insurance and Accidental Death and Dismemberment
Insurance
 Premium Only Plan (POP)
 Flexible Spending Accounts
 Short/ long term disability insurance
 Vacation , sick and holiday leave
 Military leave
 Jury duty leave
 Workers compensation insurance
5
HR PRACTICE AT QUICKEN LOANS:-
 Reimbursement Program
 Scholarship Program
 Wellness Incentives
 Child care subsidy
 Free trips
 Tickets Window Thursday
 Front Page Dinner
6
RECOGNITION OF QUICKEN LOANS:-
 Placed in top 10 Elite Winner-2005
 Elite Award Category winner Headquarters
 Work life balance
 Recruitment & Selection
 Recognition & Retention
 Diversity & Multiculturalism
7
EMPLOYEE REFERRAL PROGRAM:-
 Referrals are contacted by live program coordinator.
 Tracking the status of the Referrals online.
 Surveys
 Focused group discussion
 Trainings
 Bonus
 XO Leadership Program
 LEAD Program
 Home loan benefit program
8
Reasons for the Success:-
 The Biggest Strength - 3300 Home loan Experts
Services of the Company:
• Direct access to mortgage specialists
• Online pre-qualification
• Instant comparisons & financing options
• Comprehensive home-financing information
• Real-time loan status information
9
FACTS OF THE QUICKEN LOANS:-
 More then 22 years of mortgage lending experience
 Close loans in all 50 states
 Quicken is highly recommended by clients
 A 94% client satisfaction score
 They are the preferred mortgage lender for several American
top companies
 Quicken Loans Inc. closed $19 billion in Home loan volume in
2007
 2007 Employer of the Year award from the Michigan Council for
Internship
10
Principles of Quicken Loans-ISMS:-
 Always raising our level of awareness
 The inches we need are everywhere around us
 Responding with a sense of urgency is the ante to play
 Every client Every time No exceptions No excuses
 Obsessed with finding a better way
 Ignore the noise
 It's not about WHO is right, it's about WHAT is right
 One team
11
Cont..
 Do not over analyze
 Numbers and money do not lead
 A penny saved is a penny
 We eat our own dog food
 Simplicity is Genius
 Innovation is rewarded Execution is worshipped
 Do the right thing
 Every second counts
12
EMPLOYEE PERKS:-
 11 paid holidays per calendar year
 Refer & Earn Program
 Discounts
 Home loans
 On-site public speaking classes
 High spending on rewards & recognition
13
EMPLOYEE BENEFITS:-
 Medical Plans
 Dental insurance (Metlife)
 Heritage Vision Plan
 Short term & Long term disability Insurance
 Basic Life & Accidental Death & Dismemberment Insurance
 401K Plan
 Pet Insurance
14
Top 10 companies to work for:-
 Rank Company Growth Rate
1 Google 60%
2 Quicken Loans 68%
3 Wegmans Food Markets 4%
4 Edward Jones 5%
5 Genentech 9%
6 Cisco Systems 17%
7 Starbucks 15%
8 Qualcomm 15%
9 Goldman Sachs 10%
10 Methodist Hospital System 11%
15
CONCLUSION:-
 Quicken Loans acknowledged the various reasons for its
success to be placed in the fortune magazine’s list every year
among:
“100 Best Companies to Work For”
 And for the three times it secured its place as:
“BRIGHTEST COMPANY TO WORK FOR”
16
THANK YOU
17

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Quicken Loans

  • 1. QUICKEN LOANS-A US BASED COMPANY- “BEST PLACE TO WORK FOR” PRESENTED BY:- • RAHUL YADAV • RUTUJA VEKHENDE • SHRUTI DUBEY • SHUBHAM AGRAWAL • SAYLEE DABHADE 1
  • 2. CONTENT:-  Introduction  HR Practices in Financial Service Industry  Benefit Packages  HR Practice  Employee Referral Program  Reasons For Success  Facts & Principles  Employee Benefits  Conclusion 2
  • 3. INTRODUCTION:-  Quicken Loans Inc., is headquartered in Livonia Michigan.  Was founded in 1985 by Dan Gilbert, Ron Berman, Lindsay Gross, and Gary Gilbert.  William Emerson is the CEO.  Provides home loans and residential mortgage loans.  It is also the largest online retail mortgage lender.  In 2012, it became the second largest overall retail lender in the U.S.  The company employs 10,000 people, with more than 8,000 now working in the city of Detroit 3
  • 4. HR practices in Financial Service Industry:- • Earlier less importance given to HRM • Conveyed a traditional approach • Later HR made its own way to a strategic level • Hiring of HR Professionals increased • Performance Management remained in more focus • Personal structures were redefined • More investment on human capital • Considered very important to adapt to the fundamental changes in workplace • Easy response to challenges by HR Professionals 4
  • 5. Benefit Packages provided by the Financial Services industries in US:-  Employee Stock Purchase Plan (ESPP)  Medical insurance  Dental Insurance  Life Insurance and Accidental Death and Dismemberment Insurance  Premium Only Plan (POP)  Flexible Spending Accounts  Short/ long term disability insurance  Vacation , sick and holiday leave  Military leave  Jury duty leave  Workers compensation insurance 5
  • 6. HR PRACTICE AT QUICKEN LOANS:-  Reimbursement Program  Scholarship Program  Wellness Incentives  Child care subsidy  Free trips  Tickets Window Thursday  Front Page Dinner 6
  • 7. RECOGNITION OF QUICKEN LOANS:-  Placed in top 10 Elite Winner-2005  Elite Award Category winner Headquarters  Work life balance  Recruitment & Selection  Recognition & Retention  Diversity & Multiculturalism 7
  • 8. EMPLOYEE REFERRAL PROGRAM:-  Referrals are contacted by live program coordinator.  Tracking the status of the Referrals online.  Surveys  Focused group discussion  Trainings  Bonus  XO Leadership Program  LEAD Program  Home loan benefit program 8
  • 9. Reasons for the Success:-  The Biggest Strength - 3300 Home loan Experts Services of the Company: • Direct access to mortgage specialists • Online pre-qualification • Instant comparisons & financing options • Comprehensive home-financing information • Real-time loan status information 9
  • 10. FACTS OF THE QUICKEN LOANS:-  More then 22 years of mortgage lending experience  Close loans in all 50 states  Quicken is highly recommended by clients  A 94% client satisfaction score  They are the preferred mortgage lender for several American top companies  Quicken Loans Inc. closed $19 billion in Home loan volume in 2007  2007 Employer of the Year award from the Michigan Council for Internship 10
  • 11. Principles of Quicken Loans-ISMS:-  Always raising our level of awareness  The inches we need are everywhere around us  Responding with a sense of urgency is the ante to play  Every client Every time No exceptions No excuses  Obsessed with finding a better way  Ignore the noise  It's not about WHO is right, it's about WHAT is right  One team 11
  • 12. Cont..  Do not over analyze  Numbers and money do not lead  A penny saved is a penny  We eat our own dog food  Simplicity is Genius  Innovation is rewarded Execution is worshipped  Do the right thing  Every second counts 12
  • 13. EMPLOYEE PERKS:-  11 paid holidays per calendar year  Refer & Earn Program  Discounts  Home loans  On-site public speaking classes  High spending on rewards & recognition 13
  • 14. EMPLOYEE BENEFITS:-  Medical Plans  Dental insurance (Metlife)  Heritage Vision Plan  Short term & Long term disability Insurance  Basic Life & Accidental Death & Dismemberment Insurance  401K Plan  Pet Insurance 14
  • 15. Top 10 companies to work for:-  Rank Company Growth Rate 1 Google 60% 2 Quicken Loans 68% 3 Wegmans Food Markets 4% 4 Edward Jones 5% 5 Genentech 9% 6 Cisco Systems 17% 7 Starbucks 15% 8 Qualcomm 15% 9 Goldman Sachs 10% 10 Methodist Hospital System 11% 15
  • 16. CONCLUSION:-  Quicken Loans acknowledged the various reasons for its success to be placed in the fortune magazine’s list every year among: “100 Best Companies to Work For”  And for the three times it secured its place as: “BRIGHTEST COMPANY TO WORK FOR” 16