1. QUICKEN LOANS-A US BASED
COMPANY- “BEST PLACE TO WORK
FOR”
PRESENTED BY:-
• RAHUL YADAV
• RUTUJA VEKHENDE
• SHRUTI DUBEY
• SHUBHAM AGRAWAL
• SAYLEE DABHADE
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2. CONTENT:-
Introduction
HR Practices in Financial Service Industry
Benefit Packages
HR Practice
Employee Referral Program
Reasons For Success
Facts & Principles
Employee Benefits
Conclusion
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3. INTRODUCTION:-
Quicken Loans Inc., is headquartered in Livonia Michigan.
Was founded in 1985 by Dan Gilbert, Ron Berman, Lindsay
Gross, and Gary Gilbert.
William Emerson is the CEO.
Provides home loans and residential mortgage loans.
It is also the largest online retail mortgage lender.
In 2012, it became the second largest overall retail lender in
the U.S.
The company employs 10,000 people, with more than 8,000
now working in the city of Detroit
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4. HR practices in Financial Service Industry:-
• Earlier less importance given to HRM
• Conveyed a traditional approach
• Later HR made its own way to a strategic level
• Hiring of HR Professionals increased
• Performance Management remained in more focus
• Personal structures were redefined
• More investment on human capital
• Considered very important to adapt to the fundamental
changes in workplace
• Easy response to challenges by HR Professionals
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5. Benefit Packages provided by the Financial
Services industries in US:-
Employee Stock Purchase Plan (ESPP)
Medical insurance
Dental Insurance
Life Insurance and Accidental Death and Dismemberment
Insurance
Premium Only Plan (POP)
Flexible Spending Accounts
Short/ long term disability insurance
Vacation , sick and holiday leave
Military leave
Jury duty leave
Workers compensation insurance
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6. HR PRACTICE AT QUICKEN LOANS:-
Reimbursement Program
Scholarship Program
Wellness Incentives
Child care subsidy
Free trips
Tickets Window Thursday
Front Page Dinner
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7. RECOGNITION OF QUICKEN LOANS:-
Placed in top 10 Elite Winner-2005
Elite Award Category winner Headquarters
Work life balance
Recruitment & Selection
Recognition & Retention
Diversity & Multiculturalism
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8. EMPLOYEE REFERRAL PROGRAM:-
Referrals are contacted by live program coordinator.
Tracking the status of the Referrals online.
Surveys
Focused group discussion
Trainings
Bonus
XO Leadership Program
LEAD Program
Home loan benefit program
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9. Reasons for the Success:-
The Biggest Strength - 3300 Home loan Experts
Services of the Company:
• Direct access to mortgage specialists
• Online pre-qualification
• Instant comparisons & financing options
• Comprehensive home-financing information
• Real-time loan status information
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10. FACTS OF THE QUICKEN LOANS:-
More then 22 years of mortgage lending experience
Close loans in all 50 states
Quicken is highly recommended by clients
A 94% client satisfaction score
They are the preferred mortgage lender for several American
top companies
Quicken Loans Inc. closed $19 billion in Home loan volume in
2007
2007 Employer of the Year award from the Michigan Council for
Internship
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11. Principles of Quicken Loans-ISMS:-
Always raising our level of awareness
The inches we need are everywhere around us
Responding with a sense of urgency is the ante to play
Every client Every time No exceptions No excuses
Obsessed with finding a better way
Ignore the noise
It's not about WHO is right, it's about WHAT is right
One team
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12. Cont..
Do not over analyze
Numbers and money do not lead
A penny saved is a penny
We eat our own dog food
Simplicity is Genius
Innovation is rewarded Execution is worshipped
Do the right thing
Every second counts
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13. EMPLOYEE PERKS:-
11 paid holidays per calendar year
Refer & Earn Program
Discounts
Home loans
On-site public speaking classes
High spending on rewards & recognition
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14. EMPLOYEE BENEFITS:-
Medical Plans
Dental insurance (Metlife)
Heritage Vision Plan
Short term & Long term disability Insurance
Basic Life & Accidental Death & Dismemberment Insurance
401K Plan
Pet Insurance
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15. Top 10 companies to work for:-
Rank Company Growth Rate
1 Google 60%
2 Quicken Loans 68%
3 Wegmans Food Markets 4%
4 Edward Jones 5%
5 Genentech 9%
6 Cisco Systems 17%
7 Starbucks 15%
8 Qualcomm 15%
9 Goldman Sachs 10%
10 Methodist Hospital System 11%
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16. CONCLUSION:-
Quicken Loans acknowledged the various reasons for its
success to be placed in the fortune magazine’s list every year
among:
“100 Best Companies to Work For”
And for the three times it secured its place as:
“BRIGHTEST COMPANY TO WORK FOR”
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