1. INDIAN INSTITUTE OF MANAGEMENT BANGALORE THE CULTURE OF RESPONSIVE ORGANIZATIONS: Diagnosis and Prescriptions for Change Dr. L Prasad ( Ph.D., Northwestern University ) Professor of Organizational Behavior

2. WHAT IS ORGANIZATIONAL CULTURE? A SET OF VALUES, BELIEFS AND UNDERSTANDINGS, AND WAYS OF THINKING THAT ARE SHARED BY MEMBERS OF AN ORGANIZATION

3. DIAGNOSING & BENCHMARKING YOUR COMPANY’S/ ORGANIZATION’S CULTURE

5. DIAGNOSING ORG CULTURE Existing Index = ( ACH + SUP ) - ( POW + ROLE ) Range: +25 plus Empowerment High +15 to +25 Empowerment Medium +5 to +15 Empowerment Low +5 to -5 Neither Empowered or Helpless -5 to -15 Helplessness Low -15 to -25 Helplessness Medium -25 plus Helplessness High

6. DIAGNOSING ORG CULTURE Preferred Index = ( ACH + SUP ) - ( POW + ROLE ) 0 to 20 - Low 20 to 40 - Medium 40 plus – High Culture Gap = Preferred Index – Existing Index 0 to 30 - Low 30 to 50 - Medium 50 plus – High

8. Hi POLITICAL ENTOURAGE ROLE ORIENTATION PROFESSIONAL ORDER Low Low Hi POWER ORIENTATION

9. Hi PROFESSIONAL ORDER SUPPORT ORIENTATION POLITICAL ENTOURAGE Low Low Hi AHIEVEMENT ORIENTATION

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