How to make Channel Advisor order fulfilment brilliant when combining it with a fully integrated warehouse management system.

1. A QUICK GUIDE TO
MASTERING ORDER
FULFILMENT WITH
CHANNELADVISOR
12 Ways to Make
Your ChannelAdvisor
Order Fulfilment
Brilliant
© PEOPLEVOX LIMITED. ALL RIGHTS RESERVED.

2. 12 WAYS TO MAKE YOUR CHANNELADVISOR ORDER FULFILMENT BRILLIANT
CONTENTS
CHAPTER 1: TOP 12 CHANNELADVISOR FULFILMENT TIPS
CHAPTER 2: TOP 9 REASONS TO IMPLEMENT A WAREHOUSE
MANAGEMENT SYSTEM
CHAPTER 3: 4 TO-DO’S BEFORE PUTTING THE WAREHOUSE
MANAGEMENT SYSTEM IN
ABOUT THE PERSON WHO WROTE THIS...
Jonathan Bellwood...
...is the founder of PeopleVox Warehouse
Systems whose mission is:
To be the best warehouse
management system
DEDICATED TO ECOMMERCE.
He’s been involved in more than 1,000
warehouse system deployments across some
50 countries and has a healthy obsession
with eCommerce operational excellence.

3. CHAPTER 1
TOP 12
CHANNELADVISOR
FULFILMENT TIPS

4. 12 WAYS TO MAKE YOUR CHANNELADVISOR ORDER FULFILMENT BRILLIANT
TOP 12 CHANNELADVISOR FULFILMENT TIPS?
1. Eliminate mispicks with a
barcode scan. Accuracy target:
2. Customisable user roles and rights
means you can give everyone access to
the warehouse system on your terms.
3. Instead of manually sorting printed pick lists,
you can filter on your computer, e.g. eBay
orders first. You can pick electronically on a
handheld mobile device. Removing this admin
job saves hours every day.
4. When picking, handheld tells you
quickest walking route and
ensures you pick the right items.
their
“The system is really simple to
use and it is very easy to get set
up.” Jaffer Jawad, Managing
Director, www.Viakeys.com
(ChannelAdvisor, Metapack &
PeopleVox customer)

5. 12 WAYS TO MAKE YOUR CHANNELADVISOR ORDER FULFILMENT BRILLIANT
TOP 12 CHANNELADVISOR FULFILMENT TIPS?
5. Get 100% visibility on the
entire order fulfilment process
from goods in through to despatch.
6. Manage the fulfilment of all your
outstanding orders from ChannelAdvisor
and your 3rd party websites like Magento
in one place.
7. Stop wasting time in Excel amending stock
quantities and locations for import to
ChannelAdvisor. Barcode scan goods into
PeopleVox to update ChannelAdvisor
automatically.
8. Reduce the distance your pickers
travel by automatically sending them
on the optimum picking route.
“It takes about 15 minutes to
fully train a new warehouse
staff member.” Dougie,
Warehouse Manager @
www.CountryAttire.com
(Magento & PeopleVox
customer)

6. 12 WAYS TO MAKE YOUR CHANNELADVISOR ORDER FULFILMENT BRILLIANT
TOP 12 CHANNELADVISOR FULFILMENT TIPS?
9. Eliminate the risk of overselling
stock across your multiple platforms.
You can manage a central inventory
figure that updates both
ChannelAdvisor and all 3rd party
websites in real-time.
10. Print your carrier labels
when you need them at the
end of the pick. PeopleVox
integrates directly with parcel
carriers and Metapack and
can send shipment details
back to ChannelAdvisor and
your 3rd party websites.
11. Stock locations
You will be able to put a single product (SKU - stock keeping unit) in multiple
locations and the system will automatically track this.
This means you can store more of your highest selling items close to the pack bench as well
as the excess in bulk locations.
Keep a record of exactly what stock is where by using location barcodes and
scanning stock to a specific location when you put it away.
So, you’re going to be able to put stock away in gaps, rather than fixed locations. This
means you can make the most of every single space rather than having to ‘reserve’ valuable
shelf space for stock you don’t have.

7. 12 WAYS TO MAKE YOUR CHANNELADVISOR ORDER FULFILMENT BRILLIANT
Customer must receive
correct product(s)...
Online ...in correct quantity...
ratings
target: 9.9
out of 10
...on time.
12. Improve your online ratings and reviews by selling against a live stock level feed
from your warehouse. A top reason for negative ratings on independent review sites like
Trustpilot is companies not having the stock that customers have ordered online.
“PeopleVox is the only warehouse
management system dedicated to
eCommerce fulfilment.”
Justin Stone, Founder, www.surfdome.com
(ChannelAdvisor & PeopleVox customer)
To learn more about how to improve your warehouse operation by adding PeopleVox to your ChannelAdvisor
system, visit http://bit.ly/J386hT or call +44 1923 606660 to speak to one of our inventory specialists.

8. CHAPTER 2
TOP 9 REASONS
TO IMPLEMENT A
WAREHOUSE
MANAGEMENT
SYSTEM

9. 12 WAYS TO MAKE YOUR CHANNELADVISOR ORDER FULFILMENT BRILLIANT
9 REASONS E-TAILERS PUT IN A WAREHOUSE SYSTEM?
GOODS IN checked & on Website
1 to sell in 60% LESS TIME
Your RATINGS on sites like
2 Trustpilot go to better than 9.8/10
CONVERSION UP 3-11% as
3 shoppers TRUST LIVE
INVENTORY & accurate delivery
NEW WAREHOUSE WORKERS
4 up and running in maximum 30
MINUTES
CUSTOMER SERVICE CALLS on
5 stock & order status REDUCED by
average of 70%
REPEAT CUSTOMERS up by
6 10-30% depending on products
sold...Amazon great example
Average NUMBER OF ORDERS
7 PICKED PER PERSON up
10-100%
You’ll KNOW EXACTLY WHAT IS
8 WHERE...live. No more search &
find.
You can GROW SALES WITH
9 LESS FULFILMENT STAFF

10. CHAPTER 3
4 TO-DO’S
BEFORE PUTTING
THE WAREHOUSE
MANAGEMENT
SYSTEM IN

11. 12 WAYS TO MAKE YOUR CHANNELADVISOR ORDER FULFILMENT BRILLIANT
4 TO-DO’S BEFORE ANY NEW WAREHOUSE SYSTEM?
GET ALL PRODUCTS or outer
cases BARCODED so they can be
scanned...with no duplicates
Ensure you have WIRELESS
COVERAGE for all warehouse
operating areas, so you can be live
Choose LAYOUT of warehouse &
design LOCATION LABELLING
EXPORT CSV FILE of all your
PRODUCTS to load into the
warehouse system
Having an accurate master
their
file of your products, their
barcodes and attributes is
critical for the warehouse
system to work seamlessly.
80% of problems we see
are due to this issue.
WARNING

12. 12 WAYS TO MAKE YOUR CHANNELADVISOR ORDER FULFILMENT BRILLIANT
What I mean by this is, let’s start NOW by adjusting our mindset to
tolerating zero errors. So, in other words, we go for 100% inventory
accuracy, 100% correct items shipped, 100% orders
shipped on time, 100% positive customer feedback.
To learn more about how to improve your warehouse operation by adding PeopleVox to your ChannelAdvisor
system, google ‘peoplevox channeladvisor’ or call to speak to one of our inventory specialists.