Here are some tips for maintaining good office etiquette, and impressing and inspiring those who matter most as a result.

1. Office Etiquette: How to Impress and Inspire
The way in which you conduct yourself in the workplace is what will get you noticed by
upper management – for better or for worse. Here are some tips for maintaining good office
etiquette, and impressing and inspiring those who matter most as a result.
Respect the Time and Space of Others
This means more than simply arriving to work on time each day – which, obviously, is still
one of the most important aspects of good office etiquette. If your office is an open-plan set
up, remaining conscious of each of your colleagues’ space and time is imperative. Each
person is trying his / her best to focus on getting things done, so simply approaching
someone to have a ‘quick’ chat about work is unlikely to be appreciated. Instead, try to
conduct yourself in the same manner as you would if your office had walls. If you need to
speak to someone, send them an email asking them what time would best suit them or,
better yet, schedule a meeting in advance. In doing so, you will demonstrate a level of
respect that is sure to impress.
In terms of music, unless everyone is in agreement on the choice of soundtrack for a Friday
afternoon, keep your favourite tunes to yourself. Invest in a good pair of headphones and
keep the noise down to a minimum.
Technology Dos and Don’ts
When it comes to taking personal phone calls in the office, do the considerate thing and
step outside. Nobody wants to be forced to listen in on your conversation with your wife
regarding your plans for the weekend.
When in a meeting, avoid answering messages or checking your phone – even if you are just
looking at the time – as it comes across as rude and disrespectful. Instead, place all of your
devices on silent and stash them away in your handbag or briefcase.
Do not utilise your work email for personal communication. Not only is it disrespectful, but
it can also get you into trouble. Remember – your boss has access to all of your emails, so if
he or she happens to stumble upon something inappropriate, it is safe to say that he or she
will be anything but impressed.
Presentation is Everything
Office etiquette is based on more than just what you say and do when in the workspace, it is
also based on the way in which you present yourself. Knowing this, ensuring that you are
well-groomed and well-dressed is of the utmost importance. This does not mean dressing
formally at all times – but, rather, dressing appropriately in terms of your company’s culture
and according to the specific guidelines that were laid out within your contract. Take note of
how upper management, as well as your colleagues, dress in order to decipher whether or

2. not casual, semi-casual or formal is best. If you have any doubts, do not be afraid to ask. The
mere fact that you care enough about your presentation to make these enquiries will be
sure to inspire a new sense of trust and respect.
For more career advice, as well as the latest job listings in your industry, be sure to browse
the PNet eBook The Millennial’s Guide to Career Success .