Contracting for Services in Public Sector - 11 & 12 Aug - Canberra

W: CONTRACTINGINPUBLICSECTOR.COM | P: 07 5644 0515 | E: REGOS@BTTBONLINE.COM PAGE 1
John Sheridan
Australian Government Chief
Technology Officer & Procurement
Coordinator
Department Of Finance
Amanda Branley MCIPS
Director Strategic Contracts And
Procurement
Department Of Education wa
Mike Blanchard FCIPS
General Manager, Strategic
Procurement (CPO)
Sydney Trains
Paul Kruspe
Assistant Commissioner
Procurement
Australian Taxation Office
Paul Davies
Deputy Director Commercial And
Procurement
Nsw Ministry Of Health
Ross Darrah
General Manager Procurement
Healthalliance (Nz)
Andrew Blitz FCIPS, Mlgma
Business Development Manager
Western Australian Local
Government Association
Featured Speakers include
DELIVERING THE RIGHT OUTCOMES
FOR ALL STAKEHOLDERS
This two-day conference will provide public sector procurement and
contracting professionals with a unique forum to learn from their peers
and other independent experts in the contracting field, providing them
with the knowledge, ideas and contacts to ensure that they deliver the
right outcomes for all stakeholders.
BY ATTENDING THIS CONTRACTING
FOR SERVICES IN THE PUBLIC SECTOR
EVENT YOU WILL:
• Learn how to plan your contracting to optimize the chances of
success
• Develop new models of early supplier engagement to drive
innovation, better value and service outcomes
• Understand how to construct contracts that provide the
flexibility and agility needed to work in rapidly changing markets
• Explore how to manage the probity risks of engaging more
closely with suppliers
• Determine what you really need to measure in your contracts
• Discover the latest thinking on the most effective methods of
governance – relational or contractual?
• Ensure you get the best outcomes from your panel arrangements
• Learn how to meet your supplier diversity requirements
• Discuss how to build the right capability in terms of people,
processes, structures and technology
WHO SHOULD ATTEND?
Chief Procurement Officers/Directors, Heads of Procurement and/
or Contracting, Senior Procurement and Contracting Professionals,
Strategic Sourcing Specialists, Vendor Managers, Contract Managers, ICT
Managers, Service Delivery Specialists.
From:
Federal, State and Local Government Departments and Agencies,
Universities, Utilities and other non-governmental publically owned
organisations.
In Partnership with:
Jennie Vickers
Director Anz
Iaccm
11th & 12th
August 2015
The QT Hotel
Canberra
Contracting for Services in the Public Sector

ABOUT THE CONFERENCE
Australia is increasingly a service based economy, with over 70% GNP accounted for by the services sector. Governments have
effectively been outsourcing much of their service provision for the last two decades or so. Additionally, they contract in huge
amounts of support services, such as ICT, professional services, contingent labour and recruitment, and facilities management.
Yet contracting for services does not seem to have become any easier.
As government agencies strive to deliver greater value for the public purse and better outcomes for their stakeholders, there is
recognition that contracting needs to become less prescriptive and more agile. Engaging more and earlier with suppliers to drive
innovation and constructing more flexible contracts, while ensuring probity risks are managed effectively, are among the many
challenges faced by public sector procurement and contracting professionals.
This two-day event for senior public procurement and contracting officers will address these and many other challenges,
providing case study examples and expert advice, to equip attendees to deliver better outcomes for all of their stakeholders.
The comprehensive agenda will cover different approaches from around the public sector towards contracting for services and
ensuring that the desired outcomes are met through the lifecycle of the contract.
I look forward to seeing you in Canberra,
Nigel Wardropper, Managing Director, PASA
THE KEY ISSUES TO BE ADDRESSED ARE:
• Setting objectives and understanding desired/required outcomes
• Planning for success
• Early supplier engagement in search of innovative solutions – Shifting from a prescriptive model to one that allows
greater input from suppliers into finding solutions that best deliver the required outcomes
• Building flexibility into contracts to maximize opportunities in a rapidly changing market
• Refining and re-educating probity requirements to enable greater flexibility and supply market engagement, while
providing appropriate levels of risk management
• Performance based contracting, SLA’s and how to measure what matters
• Outcome-based contracting – what is it and what do you need to know about it?
• The importance of supplier relationship management in delivering good outcomes for all stakeholders
• Relational governance vs contractual governance – which delivers more?
• Developing an agile approach to supply arrangements
• The importance of relationships in delivering long-term outcomes for all stakeholders
• Conforming to the government agenda in relation to meeting Supplier Diversity requirements – Increasing supplier
diversity in a shallow supply pool
• Building the capability and finding the most effective organisational structures to deliver all of the above
• Recruiting or developing the right people with the right skills
• The role of technology in contracting and contract management
Workshops:
Relational Governance – Can you turn this case around?
Workshop Facilitator: Dr Sara Cullen, The Cullen Group
Contract Management through the contract life cycle, a collaborative approach
Workshop Facilitator: Chris Wilson, Managing Director, Contracts Online
Supplier Relationship Management
Workshop Facilitator: State of Flux ANZ
Obtaining Industry and supplier input when designing your contract
Workshop Facilitator: Peter Macfarlane, Managing Director, Grosvenor Management Consulting

TIME SESSION
9.00 – 9.05am
Introduction and Official welcome
Jennie Vickers, Director Australia & New Zealand, IACCM
9.05 – 9.40am
Commonwealth Procurement update
John Sheridan will discuss recent changes in procurement policy and process with emphasis on the use of contract templates, flexible panel
arrangements, consultation through social media, improvements to AusTender, assistance to small business, and related matters
John Sheridan, Australian Government Chief Technology Officer & Procurement Coordinator, The Department of Finance and Deregulation
9.40 – 10.20am
The Challenges & Benefits of Procuring Services in the Public Sector – An Agency and A Supplier perspective
Based on supplier feedback from a public sector dyad, Mike will address the challenges of procuring services in the public sector from both an
agency and supplier perspective. Among the issues that will be addressed to help you more effectively plan public sector engagement, will be:
• The need for transparency and a fair chance for all
• The reality of red-tape and the perception of being difficult to engage
• Surety of Business
Mike Blanchard FCIPS, General Manager, Strategic Procurement (CPO), Finance and Corporate Services, Sydney Trains
10.20 – 10.50am Refreshments
10.50 – 11.30am
Planning for success – Setting Objectives and understanding desired or required outcomes
The New Zealand health sector is facing significant funding challenges. By providing shared services nationally, the Government aims to reduce
duplication and costs. HealthAlliance has been selected by the Government as a key service partner to provide shared services to all 20 New
Zealand DHBs; enabling reinvestment of savings into clinical services and patient care. Ross will walk through the transformation journey that
healthAlliance is undertaking with the Sector and will share with you some stories of the journey so far.
• Establishing a procurement strategy that balances the key service delivery elements of customer, supplier, benefits and risk
• Developing a roadmap over three time horizons to mature the service line and provide a reference point for individuals and teams to
stay focused
• Evolving the service design through the lens of the customer; matching their expectations to a professional service experience
• Aligning internal systems, processes and structures; breaking traditional boundaries to convert a functional service focus into enterprise
value creation
Ross Darrah, General Manager, Procurement, healthAlliance (NZ)
11.30 – 12.10pm
Case Study: The benefits of early supplier engagement in search of innovative solutions
In early 2013, following release of the NSW Government’s Reform Plan for Aeromedical (Rotary Wing) Retrieval Services in NSW, the NSW Ministry of
Health needed to develop and implement an innovative tender and contracting strategy that could deliver a totally revised contracting model for the
state by December 2014. The eventual 10 year contract signed in December 2014 for approx. 1.1 Billion set new benchmarks within NSW Health for
industry and supplier engagement that delivered significant reform and improvements operational efficiency going forward. The presentation will
focus on:
• The issues facing the reform
• How suppliers were engaged
• Realising the benefits from early engagement.
Paul Davies, Deputy Director Commercial and Procurement | Business & Asset Services Branch, NSW Health
Luke Houghton, National Lead Partner Infrastructure and Contestability Deloitte
12.10 – 12.45pm
Case Study: How ANU drove innovation and efficiency in its car sharing contract through early supplier engagement
Kellie Jess, Chief Procurement Officer , University Procurement and Contracts Office , The Australian National University
12.45 – 1.45pm Lunch
1.45 – 2.30pm
The supplier’s perspective on engaging with government
Panel session exploring how suppliers perceive government could work better with them to deliver better outcomes for all.
Panel of Suppliers to Government
2.30 – 3.10pm
Building flexibility into contracts to maximize opportunities in a rapidly changing market
In this session, Peter will draw on his deep experience of working with government contracting arrangements to explain:
• How to meet the sometimes opposing objectives of market testing, probity, long term contracts and the need for flexibility
• Best practice in using contract extension options to provide flexibility and incentivise performance
• Market testing to test ongoing value for money without having to run a tender process
• How to make the contract, specification and pricing model flexible to adjust to change
Peter Macfarlane, Managing Director, Grosvenor Management Consulting
3.10 – 3.40pm Refreshment Break
3.40 – 4.10pm
Case Study: Expectations, Conditions and Accountability; how to make WA public schools great buyers
This presentation is a case study of how Western Australia’s Department of Education maximised the policy change to provide greater autonomy
for public schools in its procurement. In July 2014 Western Australian Government implemented amended supply policies. They were reviewed
with a focus on:
• Identifying areas for streamlining and improving the efficiency of procurement activities
• Maintaining sound risk management practices
• The maturing procurement capabilities of the public sector.
Amanda Branley MCIPS, Director, Strategic Contracts and Procurement, Department of Education WA
4.10 – 4.50pm
Performance-based contracting, SLA’s and how to measure what matters
Performance-based contracts are increasingly being used to drive continuous improvement and better outcomes, but:
• What is a performance-based contract?
• In what circumstances are they used?
• What are the key points for a successful KPI/PBC regime
• Legal update on the penalty doctrine - keeping your performance-based contract legal
• The Golden Rules of KPIs and performance-based contracting
Scott Alden, Partner, DLA Piper
4.50 – 5.00pm
Closing Remarks and Summary of Day One
Summary of day one
5.00 – 6.00pm Networking Cocktail Function
DAY ONE PROGRAMME Tuesday 11th August 2015

TIME SESSION
9.00 – 9.05am
Introduction to day two programme
9.05 – 9.45am
The importance of supplier relationship management in delivering good outcomes for all stakeholders
One of the biggest contractual commitments some of us make is one of matrimony and we regularly hear the negative press on prenuptial
agreements – how they stifle a relationship; question integrity and set things off on the wrong foot. Why is it then, that the most common
approach to contracting does exactly the same?
• Load all the risk on one side with no recognition for this
• Focusing on all the remedies and levers that can be used to manage failure
• Making no commitment to longevity or volume
• Driving activity that is transactionally focused and reducing the chance for‘fun stuff’
The basis of a sound relationship is understanding value for all, sharing the tough and the good times. We need to understand what everyone
wants from it and that a framework is adopted so both sides can be successful
Adrian Bower, Chief Executive Officer, State of Flux ANZ
9.45 – 10.25am
Relational vs contractual governance - which matters most in service contracts?
Service contracts are not managed like other contracts, nor should they be. Success in service contracts is heavily dependent on the health of the
relationship. In fact, the more complex the service - the more the relationship matters, even more so than the contract. This session explains why
and what you need to do about it.
• What’s the difference?
• Why does it matter in service contracts?
• The keys to relational governance and service contract success
Dr Sara Cullen, The Cullen Group
10.25 – 10.55am Refreshments
10.55 – 11.35am
Outcome-based contracting
As government agencies come under increasing pressure to deliver more value, within constrained budgets, organisations are looking to an outcome-
based contracting model for solutions.
• What is outcome-based contracting?
• How is it different to more conventional contracting models?
Lester Doecke, Partner, Brooke Institute
11.55 – 12.30pm
Developing an agile approach to supply arrangements
Paul Kruspe, Assistant Commissioner Procurement, Australian Taxation Office
12.30 – 1.30pm Lunch
1.30 – 2.10pm
Conforming to the government agenda in relation to meeting Supplier Diversity requirements
How do we meet the challenges of Increasing supplier diversity in a shallow supply pool?
TBC
2.10 – 2.50pm
Defying the Laws of Gravity; Moving with the Market
The constantly changing composition of the market, the speed of economic cycles, the dramatic impact of technological transformations, and
the ever shifting balance of supply and demand are all variables that impact the value inherent within public sector service arrangements. It is a
constant challenge for Public Sector procurement agencies to maintain the currency and relevance of contracts throughout the extended term of
the procurement cycle and across the contract term.
With a focus on procurement and governance, this session will explore the means and methodologies available to adapt to rapidly changing
market conditions without breaching regulated policy requirements, whilst maintaining probity within the purchasing process.
Andrew Blitz FCIPS, Business Development Manager, Western Australian Local Government Association
2.50 – 3.20pm Refreshment Break
3.20 – 4.00pm
The Evolution of Structure – From distributed to Centre-led to Centralised
Procurement activity at Parks Victoria, an organisation of 1000 people, spread over 80 locations across the State, has historically been widely
distributed. This case study will illustrate how it has addressed the challenges in implementing a centre-led structure, including the development
of its people, processes and systems to meet the demands of tightening budgets, while supporting regional suppliers and communities.
• Winning over the“hearts and minds”of regional & field staff - a change management exercise
• Resourcing locations, numbers and skill levels; how we train and support users across the state
• The use of enabling technologies.
• The establishment and usage of preferred supplier panels in regional areas
Barry Lacy MCIPS, Procurement & Contracts Manager, Parks Victoria
4.00 – 4.40pm
Building the capability to deliver
What skill sets do we require and what other changes do we need to make in order to deliver contracting and contract management that provides
the best outcomes for all of our stakeholders?
Panellists TBC
4.40 – 4.45pm
Closing Remarks
4.45pm
Close of Conference
Workshops only on day three
DAY TWO PROGRAMME Wednesday 12th August

TIME Workshop 1A Workshop 1B
9.00 – 12.00pm
Includes 30
minute break
at mid-point
Relational Governance - Can you turn this case around?
In this workshop, we explore all the keys to relational governance and
service contract success by working through a real public sector case.
In this case, performance was appalling, disputes were rife, and the
relationship was toxic. Working through the relationship governance
tools, you will diagnose the issues and develop the solutions.
We’ll then compare your solutions to what the parties actually did to
turn this around.
Workshop Facilitator:
Dr Sara Cullen, The Cullen Group
Contract Management through the contract life cycle, a
collaborative approach
Good contract and supplier relationship management (SRM) depends
on systems and processes which require or force communication
between all parties to the contract. This means not only the buy-side
contract manager and the contracted supplier, but also all of the
stakeholders, be they supply-side contractors or buy-side customers
for the contracted services (our internal stakeholders).
This workshop will examine best practice in terms of ensuring that
ALL stakeholders are actively engaged in extracting maximum value
from the full contract life-cycle.
Chris Wilson, Managing Director, Contracts Online
12.00 – 1.00pm Lunch
Workshop 2A Workshop 2B
1.00 – 4.00pm
Includes 30
minute break
at mid-point
Supplier Relationship Management
As we have learned during the conference, SRM is becoming
increasingly recognized as a vital component of any successful
procurement or contracting programme.
This workshop, facilitated by State of Flux, global leaders in the SRM
advisory field, will assist you to understand what you need to do to
develop an SRM programme that becomes an integral part of your
organisations culture and delivers real value.
TBC, State of Flux ANZ
Obtaining Industry and supplier input when designing your
contract
During the conference we have addressed a number of issues
around early supplier engagement, outcome-based contracting and
prescriptive contracting. In this practical workshop you will learn how
to:
• Obtain input prior to approaching the market without
impacting probity
• Benefit from industry/supplier input
• Benefit from the latest trends and innovation
• Avoid being over-sold or over-promised
• Weigh the pros and cons of contracting for outcomes versus
prescriptive input/output specifications
• Build on this to manage the contract to achieve what was
promised
Peter Macfarlane, Managing Director, Grosvenor Management
Consulting
4.00pm Close of Workshops Day
WORKSHOPS DAY THREE Thursday 13th August
Event Partner
The International Association for Contract & Commercial Management enables both public and private sector organizations and professionals
to achieve world-class standards in their contracting and relationship management process and skills. With 33581 members across 158 countries and
13602 corporations, IACCM is leading the way in responding to the demands of global networked markets.
Our membership is drawn from many industries and is made up of contract and commercial managers, negotiators, attorneys and supply chain
professionals. Hundreds of organizations have also established Corporate Memberships, gaining enhanced services that support their performance
and understanding of market trends.
Through our worldwide presence and networked technology, IACCM members gain access to the thought leadership and practical tools that are
essential for competitiveness in today’s fiercely contested global markets. We provide insight to the leading-edge contracting and commercial skills,
policies, procedures and methods that are fundamental to managing enterprise and individual risks. This insight equips professionals and their
leaders to implement best practice governance of contractual commitments and trading relationships.
www.iaccm.com

Speakers
The Contracting in the Public Sector Conference features a stellar speaker line-up of senior procurement and supply
practitioners, advisers and experts, all of whom have been identified as having the experience, knowledge and expertise
to address particular subject matter.
John Sheridan | Australian Government Chief Technology Officer & Procurement Coordinator |
Department of Finance
John Sheridan joined the APS Senior Executive Service in 2002, after 22 years in the Australian Army and three in the Defence
Science and Technology Organisation. In Defence, he was the lead IT architect and, later, responsible for the design and
development of IT systems.
In the Australian Government Information Management Office, John negotiated the Microsoft Volume Sourcing Agreement,
managed major ICT budget reductions, and led whole of government matters such as australia.gov.au, data centre strategy,
coordinated procurement, industry engagement, and telecommunications services.
In February 2013, John became the first Australian Government Chief Technology Officer. In addition to his responsibilities for ICT,
coordinated and general procurement policy and operations, John assists the business community as the Australian Government
Procurement Coordinator.
Mike Blanchard FCIPS | General Manager, Strategic Procurement (CPO) | Sydney Trains
Mike, a Fellow of the Chartered Institute of Procurement and Supply, is General Manager Strategic Procurement (CPO) within
Sydney Trains.
The Strategic Procurement Group is part of the Finance and Corporate Services Directorate and Mike reports the company CFO.
Strategic Procurement is responsible for managing spend of ($1.7BN AUD) through enabling valued business outcomes via cost
effective supplier solutions. His Team of 66 delivers direct categories to all stakeholders and is also responsible for managing the
interface with Transport Shared Services who deliver the indirect categories for Sydney Trains in an outsourced model.
Mike and his team achieved the highest level of Accreditation for NSW Government Procurement with 3A status. He has also been
chosen as one of 20 leaders to attend the Accelerate leadership Program for executive training.
Mike is also the Business Process Owner for Procurement for Transport NSW in the delivery of the new SAP environment and is a
member of the Global Practice Advisory Board for Public Sector Procurement for CIPS.
Prior to this role Mike headed up Procurement within Transpower NZ ( The National Grid ) running there Sourcing, Supply and
Contracts Group (SSC) Responsible for over $3.8b NZD of infrastructure spend managing the cradle to the grave elements of for
all of the National Grid and IT Procurement and Supply chain. Mike originally has a Telecoms and IT background with previous
roles as Managing Director (APAC) of a UK software company TeleWare, Commercial Manager for Gen-I (a Telecom NZ company)
and Various General Management, Sales, Marketing and Technical Management roles with Ericsson around the world.
Mike is always looking to assist organisations that understand the need for growth or are looking to build and divest, but
have not necessarily developed a strategy and/or able to translate it into delivery. He understands the bottom line having P&L
responsibility for small start-ups and large Corporates.
“I can translate concept and theory through innovative thinking into clear and decisive plans resulting in short and long-term
organisational success”
Mikes passions outside the work environment are Rugby, Art, and his family and he also spends some of his time Coaching and
Mentoring graduates to executive level.
“There is nothing more satisfying than watching people grow and achieving success that at times surprises all”
Amanda Branley MCIPS | Director Strategic Contracts and Procurement | Department of
Education WA
Amanda Branley is a procurement professional with experience across various Western Australian government agencies and in
diverse functions. Amanda developed her contracting and procurement expertise through her practical work on diverse contracts
at agencies such as Dental Health Services, Disability Services Commission and the Public Transport Authority.
Amanda is currently leading strategic contracts and procurement at the Department of Education (Western Australia), and has
a focus on delivering effective outcomes in an environment of devolved autonomy. She has demonstrated success in building
cross functional teams to address and resolve challenges faced by the Department’s business support areas when transitioning
to supporting schools with an individual rather than system focus. Amanda is leading her team through procurement reform with
outcomes focused on building a team of business enablers and trusted advisors supporting the Department and public schools
to maximise the potential every dollar spent.
Barry Lacy MCIPS | Procurement & Contracts Manager | Parks Victoria
Barry has extensive experience across the Asia-Pacific region in procurement and strategic sourcing, with 30 years in operations
/ supply management, in both private & public sectors. He has lead multi-disciplinary teams across several countries, including
Korea, Japan, Hong Kong & NZ, and has lead several projects redesigning procurement processes as part of a wider IT system
implementation.
Barry has been with Parks Victoria since September 2013. In 2006 he co-authored a CIPSA white paper entitled“An introduction to
Risk Management in Procurement”and has presented to several industry and professional conferences.

Andrew Blitz FCIPS, MLGMA | Business Development Manager |
Western Australian Local Government Association
WALGA Business Solutions operates a Preferred Supplier program delivering prequalified supply arrangements to the Local
Government sector including key contracts for Waste Management, Road Construction, Energy and ICT. The Business Solution
team also support best practice procurement for Local Government.
Andrew is a former WA Regional Chairman of CIPSA. He holds two tertiary procurement degrees, and has completed the IAMA
Probity advisors course and the AICD Company Directors Course. An enthusiastic presenter and facilitator, Andrew has a specialist
interest in public sector procurement governance competencies.
Adrian Bower | CEO | State of Flux ANZ
Adrian Bower is CEO of State of Flux ANZ, a procurement and supply chain consultancy headquartered in Sydney. He has over 15
years’experience of designing and implementing procurement best practice.
State of Flux works with multinational companies and major public-sector organisations to help develop their supplier
relationship management (SRM), strategic sourcing, contract management and risk management capabilities, and to improve
their business performance. Adrian retains direct client ownership for a number of State of Flux’s key clients, including NBN co,
Westpac, Qantas, Narta and Fisher & Paykel.
Adrian’s earlier career was spent in industry with Cadbury’s and Royal Bank of Scotland leading work on Procurement
Transformations and a Post-Merger Integration. Subsequently, he moved to consulting with Accenture, initially in the UK, then
more recently in Australia, where his clients included Barclays, Royal Mail, HSBC, Anglo American, BP, Shell and Australia Post. At
the beginning of this year he opened up the Australian HQ for State of Flux, which already has multiple blue chip clients.
Jennie Vickers | Director ANZ | IACCM
As the Director ANZ for IACCM Jennie is responsible for corporate, vendor and individual members in the region including
membership, learning, certification, research and advisory services.
IACCM enables both public and private sector organizations and professionals to achieve world-class standards in their
contracting and relationship management process and skills. With over 30,000 members across 158 countries and 12927
corporations, IACCM is leading the way in responding to the demands of global networked markets.
Jennie is proud to have one of the top 1% most viewed LinkedIn profiles in the World. 20+ years in business and as a lawyer
thinking in a truly innovative and creative way delivers great results by taking a different approach. Jennie connect people with
people, ideas with delivery and problems with solutions.
She is a passionate advocate for the need for advisors to be attuned with their clients using Customer Experience methodologies
and Thought Leadership, particularly in professionals services firms.
Jennie is an advanced instructor of Buzan Learning Techniques including Mind Mapping, skilled in applying these tools to deliver
value and creative efficiency in a wide range of disparate organisations.
She is also a great public speaker and conference MC, oozing energy and delivering both a relevant message but also practical
ways to make a difference right here and right now.
Ross Darrah | General Manager Procurement | healthAlliance (NZ)
Ross Darrah is a familiar face to many in procurement circles internationally. In his current role as General Manager for
Procurement within healthAlliance, a shared services organisation to the health sector, he is responsible for leading his team to
deliver procurement nationally — a first within New Zealand. Managing procurement spend at a national level is significant but it
takes on extra importance when it’s directly contributing to better healthcare in our communities.
He brings a wealth of experience, having founded and led Management Toolbox, an innovative company of organisational
engineers who help businesses sharpen their strategy for growth and efficiency. The company later formed Grant Thornton New
Zealand’s new Business Transformation service.
Paul Davies | Deputy Director Commercial and Procurement | NSW Ministry of Health
Paul is an experienced Commercial Executive with some 30 plus years senior executive experience across government
and commercial environments covering the areas of international business development, contract negotiation, contract
management, consulting and procurement.
Paul’s current role as Deputy Director Commercial and Procurement with the NSW Ministry of Health involves responsibility for
strategic analysis, development and implementation of new business models aimed at increasing effectiveness and revenue
capture in service delivery, including stimulation and coordination of Local Health District, clinician and supplier partnering
initiatives. Paul also has responsibility for delivering major high value procurement projects on behalf of the Ministry of Health.
Previously Paul was Commercial Director Strategic Sourcing and Contract Management for the NSW Department of Education
and Communities. Prior to returning to the Public Service in 2010 Paul enjoyed in excess of 25 years in senior executive roles in
multinational companies covering communications, Information Technology outsourcing, Defence Shipbuilding and consulting.

Luke Houghton | National Lead Partner - Transport and Infrastructure | Deloitte Touche
Tohmatsu
Luke is the national leader of Deloitte’s Infrastructure and Contestability practice and has over twenty years consulting experience
with major health, transport, finance, strategy and infrastructure projects. This has included extensive experience in strategic
commercial advice, structuring project financing across a range of industries, determining procurement strategies, and helping to
develop risk management and mitigation strategies. In addition to his national role, Luke is also the Asia Pacific leader of Deloitte’s
infrastructure practice.
Scott Alden | Partner | DLA Piper
Scott Alden advises private and public sector clients on all aspects of large scale, strategic infrastructure projects, including
construction, procurement and probity. His clients include owners, contractors and bidders.
Scott has specific experience in state government infrastructure projects, general contractual and legislative advice and
the tendering process (at all levels of government), government and private sector capital and services procurement and
infrastructure contracts and performance.
He is highly regarded in the water, public transport infrastructure and information technology sectors. He advises on projects and
tender processes, including drafting reports, methodology documents and tender evaluation, contractual negotiation, legislative
advice work and legislative compliance and audit services.
Chris Wilson | Managing Director | Contracts Online
Chris Wilson is the Managing Director of Contracts Online and has for 15 years been a director of Grosvenor Management
Consulting. His clients have included Macquarie Bank, Bluescope Steel, Arrium, IAG, Powercor Services and federal and state
government departments.
His 25 years’experience in directly managing, negotiating and resolving contract disputes and recovering distressed contract
relationships has made him a very determined advocate for accessible, automated contract management.
He is the visionary behind the development and establishment of WebCM as the leading online contract management solution.
Having recently implemented systems for the NZ government, Doutta Galla Aged Care and a private sector corporate, Chris is
ideally placed to provide compelling insights into the hard and soft value to be extracted from automated contract management.
Peter Macfarlane – BB.App.Sc, Grad DipBus (Mgmt), MCIPS | Managing Director |
Grosvenor Management Consulting
Peter has significant experience in procurement and reviewing program and service delivery arrangements, with recent
experience in most of the large Australian Government agencies. His expertise lie in: reviewing and evaluating government
programs and service delivery, benchmarking and implementing better practices, performance management frameworks and
development of service delivery models, staffing structures and processes. Peter also has extensive experience in procurement
frameworks, best practice and processes.
Dr Sara Cullen | The Cullen Group
Dr. Sara Cullen is a global authority on contract management, having helped over 140 organisations, in both the commercial and
government sectors, spanning 51 countries, representing contract values worth over $17 billion. She has also published over 130
books, papers and articles and has been featured at over 300 conferences.
Sara is the founder and Managing Director of the Cullen Group, a boutique firm specialising in creating high-performance
contracts and commercial relationships between buyers and sellers. She is also a lecturer and Honorary Fellow at Melbourne
University and Research Associate at the London School of Economics and Political Science. Previously, she was a National
Partner at Deloitte in the consulting practice and the firm’s global thought-leader on outsourcing.
She has taught over 4600 professionals representing 700 organisations worldwide, in addition to teaching and presenting at
universities around the world.
Sara has a PhD in contracts, a Master of Management (Technology), and a BSc in Accounting. She is also a Certified Mediator and
Chartered Accountant (US).
Based in Melbourne, but regularly other capital cities, NZ, Asia, North America or Europe developing, gathering, and
disseminating best practice, Sara is best reached through LinkedIn or by email at scullen@cullengroup.com.au.

WHY YOU SHOULD SPONSOR
Early discussion with key stakeholders has confirmed that contracting for services is the hottest topic on the public sector
procurement agenda. By sponsoring or exhibiting at this event you will get an unrivalled opportunity to engage with senior
decision makers from all levels of government. Whether you wish to build your brand profile as a sponsor, demonstrate your
expertise by speaking on the programme, or build your sales pipeline by meeting prospective new customers, we have the
opportunity for you.
WHO SHOULD SPONSOR OR EXHIBIT?
• Providers of services to government such as ICT, business and professional services, facilities, contingent labour and
recruitment
• Providers of services that government contracts to deliver services to the community
• Providers of procurement and contracting support services such as technology providers and advisory firms
To discuss which sponsorship opportunities would be best for you contact:
Nigel Pretty
T. 07 5644 0510
E. nigelp@bttbonline.com
Venue
QT Canberra
1 London Circuit
Canberra
ACT 2601
TEL +61 2 6247 6244
WEB: www.qtcanberra.com.au
The QT Canberra is located at 1 London Circuit, in the centre of Canberra City.
From Canberra Airport, QT Canberra hotel is 10km west and about a ten minute drive. Travelling towards the city along Morshead
Drive (which becomes Parkes Way), take the Lawson Cres exit to the left off Parkes Way and turn right into Edinburgh Ave. The
hotel is on the corner of London Cct and Edinburgh Ave, with the entrance off London.
A taxi will cost around $25 and it is a 15 minute drive. From the CBD – 500m south along Northbourne Avenue turn right onto
London Circuit and QT Canberra is on your right.

Registration
There are four ways to register:
1. Using the online form CLICK HERE (www.procurementandsupply.com/events/contracting-for-services-in-the-public-sector/)
2. By phone: 07 5644 0515
3. Scan completed registration form and email to regos@bttbonline.com
4. Fax completed registration form to 07 5644 0501
Cancellation Terms
Any cancellations must be received in writing before 17th July 2015. An administration charge of $200+GST will apply. No refunds will be
given after this date. Substitutions will be allowed at any time.
Privacy Policy
The information received on this form may be shared with external companies (sponsors and exhibitors) for their ongoing marketing purposes.
Conference Agenda
The organisers reserve the right to alter or amend the conference programme without notice to delegates.
MASTERCARDDINERSAMEX CCV
EXPIRY DATE
VISA
Payment Details
I wish to pay by Credit Card:
Card
Number
NAME ON CARD
AMOUNT
PAYABLE
SIGNATURE
ORGANISATION
ADDRESS
SUBURB
STATE POSTCODE
COUNTRY
PHONE MOBILE
DO YOU HAVE ANY SPECIAL
DIETARY REQUIREMENTS
Options Early-Bird before 30th June 2015 After 30th June 2015
Two day conference $1,495 + GST = $1,644.50 $1,895 + GST = $2,084.50
Two day conference + workshops $2,195 + GST = $2,414.50 $2,495 + GST = $2,744.50
Workshops only $895 + GST = $874.50 $984.50
APCC Member Discount
APCC members receive a 20% discount on ticket prices.
IACCM Member Discount
IACCM members receive 20% discount on ticket prices
TEAM DISCOUNT
Register 3 - 5 delegates and receive a discount of 20%
Register 6 - 9 delegates and receive a discount of 30%
For a group booking form please call 07 5644 0505 or email regos@bttbonline.com
Only one discount may be claimed, whichever is the greatest.
DELEGATE 1
NAME
DELEGATE 2
NAME
JOB TITLE JOB TITLE
EMAIL EMAIL

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