Though online selling is dramatically increased, sellers are still following many tactics to entice more customers to increase their selling volume. Though many tactics works, there are few common things that you need to follow to build a strong business reputation. Many huge brands are consistently managing their reputation only by following the things that we have discussed in this post. Are you ready to read and follow the points to build a strong customer loyalty for your business? Here we go:

1. 7 Smarter Ways To
Build Customer Loyalty
For Your eBay/Amazon
Businesses
www.obvainc.com

2. Objectives of this Presentation
Introduction
1. Personalized communication
2. Quality customer service
3. Free gifts and discounts
4. Product and social Marketing
5. Building a good reputation
6. Product delivery time
7. Be flexible with rules and policies
Who are we?
What we do?
How we work?
What we can do for your store?
Thank you!

3. Introduction
->> Though many tactics works, there
are few common things that you
need to follow to build a strong
business reputation.
->>
Many huge brands are consistently man
only by following the things that
we have discussed in this post.
->>Here are 7 smarter ways:
->> Though online selling is dramatically increased,
sellers are still following many tactics to get more customers to
their store.

4. ->>When you honor your customers,
you will certainly get reciprocation out of it.
->>For ex, when you release a new product/offer and let your
customers know about the same, they will surely won’t
miss your store when they want to buy that product.
->>Therefore make sure, your subject line should be compelling
that your customers should be inspired to open it first.
->>It is good to address your customers by their names.
->> Make sure you use call to action button in your email
templates to close the deals instantly.
1. Personalized communication

5. 2. Quality customer service
->>What makes a buyer to choose the same store after his/her
first purchase?
->>It purely depends on the quality of the product and the
customer service she/he get from that store.
->>Your customers should know that you care about them.
->>Whenever they have any issues, try to resolve them
immediately.
->> The most important thing in building customer loyalty is
you must be reachable (available) for your customers.
->> This increases their confidence level in buying from your
store.
a

6. 3. Free gifts and discounts
->> This is one of the foremost strategies that are used when sale is
down or during festive seasons.
->> Customer always prefers buying items that are offered with
discounts/offers.
->>When you sell an item that has huge demand and when the
competition is also high the first strategy is to include a freebie
or discount.
->> It doesn’t ends here. You need insist your discounts by using
effective eBay marketing tools.
->> You can also create a great ad and post it in relevant social
networking sites that can get immediate attention from your
customers.

7. ->> If you are a medium/large enterprise entrepreneur, you
can make use of ads to increase your product awareness.
->> Research the benefits of the product you sell and make
your customers know about it.
->> When they come to know about the importance of using
the items, they surely choose yours than others.
->> This will also increase your store reputation. To increase
your selling, you have to be unique amongst your
competitors.
->> You can also offer possible discounts to your customers
when they share your ads.
4. Product and social Marketing

8. ->> Once you are up with steady sales, your next step is to
build a good reputation.
->> You have to be constantly watching the reviews of your
customers.
->> Thank your customers when they buy product from you
and contact them whenever you come with new
products/offers.
->>
Customers shows their loyalty only when you are loyal to them
.
5. Building a good reputation

9. ->> Research shows that 60% percent of feedback reviews
are for faster delivery service (when selling 100%
authentic products).
->> When you provide a faster shipping service for your
customers, you are turning them as your returning
customers.
->> Therefore, offer your customers, a quick and faster
delivery service.
->>You can also include your quickly delivery time frame in
title/description to make the ad noticed.
6. Product delivery time

10. ->> Customers always opt for flexible return policies in
online selling.
->> Bending over to customer’s favor will help you get
more customers.
->> When your customers are inspired by your flexible
service, their trust on your store will be reflected in
your feedback reviews.
->> So never lose a customer by following strict rule,
because your customers are your assets.
7. Be flexible with rules and policies

11. ->> In order to become a successful seller and to increase your
selling volume,
“Your main focus is to build customer loyalty.”
->> It is very easy to build when you sell quality products and
follow the above tactics as ground rules for your business.
->> What other smarter ways do you follow to build your store’s
reputation?

12. What we do?
Reliable and quality services at an affordable budget,
for your
• Amazon Online Stores
• EBay Online Stores
 Services can be full time, part time and project based
 Choose the type of services
 Pay only for what you have used

13. eBay Store VA Services
We offer complete eBay Store Virtual Assistant Support so that you can
delegate and relax. Our services include –
 Internet Research – Product, Price, and Competitors
 Writing & promoting your listings
 Order and inventory management
 Customer Service, Invoice, Feedback and Claim
 Documentation and reporting
 Blogging and Social Media
 Any other tasks that your online store might need done!

14. What we believe in?
 Complete eBay store outsourcing
 Reduce your operation costs &worries
 High quality service with efficiency
 Strict TAT followed
 Adding value to our clients’ business
 Flexible Service
 Integrity
We don’t work for your competitor stores in same product

15. Our Client
Outsourcing manager
Internet Research Expert,
Social Media Expert,
Admin Tasks, Blogger,
Customer Service, Online
Store Manager
 Training
 Updates
 Reporting
 Feedback

16. How we work?
 Single service or bundle of services for cost savings
 One point of contact
 Always contactable
 Feedback based approach
 Regular reporting
 Flexible reporting structure
 Back up Virtual Assistant at no
extra cost
 You Only Pay for what you
use

17. Working Model
Retainer Packages
 10hrs/week
 20hrs/week
 40 hrs/week
 Or more
Project based outsourcing
 Starting from 10 hr projects
 You only pay for what you use
 We roll over un-used hours for a month
Try us today! We are risk free..

18. Lets get started!
Step 1- Email us
shilpi@obvainc.com
Step 2 – Our Outsourcing Manager contacts you.
We understand what you need.
Step 3 – We start work!

19. Thank you
Contact us today to let us know how we can help!
Email- contact@obvainc.com