Though online selling is dramatically increased, sellers are still following many tactics to entice more customers to increase their selling volume. Though many tactics works, there are few common things that you need to follow to build a strong business reputation. Many huge brands are consistently managing their reputation only by following the things that we have discussed in this post. Are you ready to read and follow the points to build a strong customer loyalty for your business? Here we go:

1.
7 Smarter Ways To Build Customer Loyalty
For Your eBay and Amazon Businesses
Though online selling is dramatically increased, sellers are still following many
tactics to entice more customers to increase their selling volume. Though many
tactics works, there are few common things that you need to follow to build a
strong business reputation. Many huge brands are consistently managing their
reputation only by following the things that we have discussed in this post. Are
you ready to read and follow the points to build a strong customer loyalty for your
business? Here we go:
1. Personalized communication:
When you honor your customers, you will certainly get reciprocation out of it. For
ex, when you release a new product/offer and when you let your customers know
about the same, they will surely won’t miss your store when they want to buy that
product. Therefore make sure, your subject line should be compelling that your
customers should be inspired to open it first. It is good to address your customers
by their names. Also, make sure you use call to action button in your email
templates to close the deals instantly.
2. Quality customer service:
What makes a buyer to choose the same store after his/her first purchase? It purely
depends on the quality of the product and the customer service she/he get from that
store. Your customers should know that you care about them. Whenever they have
any issues, try to resolve them immediately. At times you may not know the
immediate solution.
www. obvainc.com

2. In such cases, you can ask them time to get back to them with a good solution.
Also, make sure you get back to them at the promised time. The most important
thing in building customer loyalty is you must be reachable (available) for your
customers. This increases their confidence level in buying from your store. Simple
acts make a big difference.
3. Free gifts and discounts:
This is one of the foremost strategies that are used when sales is down or increase
your selling volume during festive seasons. Customer always prefers buying items
that are offered with discounts/offers. When you sell an item that has huge demand
and when the competition is also high the first strategy is to include a freebie or
discount. It doesn’t ends here. You need insist your discounts by using effective
eBay marketing tools. You can also create a great ad and post it in relevant social
networking sites that can get immediate attention from your customers.
4. Product and social Marketing:
If you are a medium/large enterprise entrepreneur, you can make use of ads to
increase your product awareness. Research the benefits of the product you sell and
make your customers know about it. When they come to know about the
importance of using the items, they surely choose yours than others. This will also
www. obvainc.com

3. increase your store reputation. To increase your selling, you have to be unique
amongst your competitors.
You may write a best listing for your products. But do you know whether your
customers are looking only at eBay to buy products? You have to spend time to see
where your customers are looking for. Post your ads in the popular social
networking sites where they are searching for. It is important that your customers
should know about your listing ads and offers. Include a call to action button in
your social networking sites also so that you can close the deal at customer’s
conveniences. You can also offer possible discounts to your customers when they
share your ads.
5. Building a good reputation:
Once you are up with steady sales, your next step is to build a good reputation.
You have to be constantly watching the reviews of your customers, thank them
when they buy product from you and contact them whenever you come with new
products/offers. Customers shows their loyalty only when you are loyal to them.
6. Product delivery time:
Since we have worked for many eBay and Amazon clients, our research shows that
60% percent of feedback reviews are for faster delivery service (when selling
100% authentic products). When you provide a faster shipping service for your
customers, you are turning them as your returning customers. Therefore, offer
them quick delivery service.
7. Be flexible with rules and policies:
Customers always opt for flexible return policies in online selling. Bending over to
customer’s favor will help you get more customers. When your customers are
inspired by your flexible service, their trust on your store will be reflected in your
feedback reviews. So never lose a customer by following strict rule, because your
customers are your assets.
www. obvainc.com

4. If you do not have time in managing all these tasks, you can hire virtual
professionals who can work on your behalf to get more customers for your store.
In order to become a successful seller and to increase your selling volume, your
main focus is to build customer loyalty. It is very easy to build when you sell
quality products and follow the above tactics as ground rules for your business.
What other smarter ways do you follow to build your store’s reputation? Share it
with your comments
www. obvainc.com