Senior Customer Service Representative Job 2023.pdf
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Nora Louise Costa
347 Creighton Drive
West Columbia, SC 29172 US
Mobile: 803-457-5679 - Ext:
Evening Phone: 803-457-5679 - Ext:
Day Phone: 803-457-5679 - Ext:
Email: noracosta22@gmail.com
Availability:
Job Type: Permanent,Term,Detail,Internships,Telework
Work Schedule: Full-Time,Part-Time
Desired
locations:
United States - SC - Beaufort County
United States - SC - Columbia
United States - SC - West Columbia
Work
Experience:
Department of VeteranAffairs
6439 Garners Ferry Road
Columbia
Columbia,SC 29207 United States
04/2013 - Present
Salary: 79,000.00 USD Per Year
Hours per week: 40
Series:
1102
Pay
Plan:
GS
Grade:
12/5
Contract Specialist (This is a federal job)
Duties, Accomplishments and Related Skills:
Work as Medical Sharing ContractSpecialist,performing contracts to hire
temporaryprofessional positions,i.e.doctors,nurses,pulmonary,technicians,
etc. I work these contracts from initiation to completion and close out.
This job requires the ability to write, research,communications with peers,
contractors,etc.
I work in programs such as MS Word, MS Excel, MS Powerpoint,Electronic
Contracting ManagementSystem,Contractor Performance Assessment
database,etc. Also, this position requires the use ofVeteran Affairs Acquisition
Regulation,and Federal Acquisition Regulation.
Point of Contact: David Thomas,803-776-4000.Or, 1-803-363-0607
Supervisor: David Thomas,803-363-0607
Okay to contact this Supervisor: Contact me first
Dept of Army Mission Installation Contracting Command
4340 Magruder Ave
Columbia,SC 29207 United States
Series:
1102
Pay
Plan:
2. 11/2009 - 11/2013
Salary: 76,000.00 USD Per Year
Hours per week: 40
GS
Grade:
11
Contract Specialist (This is a federal job)
Dept of Army Mission & Installation Command
4340 Magruder Ave
Columbia,SC 29172 United States
11/2009 - 11/2012
Salary: 76,000.00 USD Per Year
Hours per week: 40
Series:
1102
Pay
Plan:
GS
Grade:
11
Contract Specialist/Administrator (This is a federal job)
Duties, Accomplishments and Related Skills:
I provide operational support,contractadministration,to the Army working with a
variety of customers on 24 contracts.I administer PostAward Contracts,to
include modifications,pay issues,terminations,close outs,Freedom of
Information Act, Terminate for Default and Convenience,contract extensions,
DepartmentofLabor Wage Increase.Contracts range from small purchases to
large purchases consisting ofseveral contract types, supplies,service,rental,
building securityupgrades,renovations,construction,time and material
contracts.Virtual Contracting Enterprise,a paperless contractdatabase;Central
Contractor Registration,Federal Bid,Federal Business Operations,CHESS.
Regulations utilized to read,comprehend,applyFederal Acquisition Regulation,
Defense Federal Acquisition Regulation,Army Federal Acquisition Supplement.
Databases:MicrosoftOffice, Microsoft Word, Microsoft Excel, Microsoft
PowerPoint,Internet, Standard ProcurementSystem,Federal Bid,Fed Business
Operations,Wide Area Work Flow, Electronic Data Interchange.References:
Reggie Coney, 706-627-2699;Stan Carter,803-751-7109;Tomika Brown,803-
751-7708;Sandi Strickland,803-847-3686,Strickland,Sandra J Civ USN ACC
20 CES/NAVFAC [Sandra.Strickland@shaw.af.mil].Awarded option periods
subjectto availabilityof funds for fiscal year 2013, August, 2012,ahead of
schedule.FortBragg project:Survival, Evasion,Resistance,Escape Support
Services project, $12 million.Assigned PostAward Projects,Fort Jackson,
approximately$10 million
Supervisor: Reggie Coney (803-751-3374)
Okay to contact this Supervisor: Contact me first
Naval Air Station Oceana, Va Beach IPT
Virginia Beach, VA United States
07/2007 - 11/2009
Salary: 74,000.00 USD Per Year
Hours per week: 40
Series:
1102
Pay
Plan:
Other
Level III DAWIA Certified Contracting Officer (This is a federal job)
Duties, Accomplishments and Related Skills:
Awarded more than $10,300,000 worth of Sustainmentdollars,Public Works
DepartmentOceana,outlying Naval Operational SupportCenters.Senior Level
Contracting Officer, Business Advisor.Utilize Small Business Administration,
socioeconomic goal.Plan,research,review requirements,purchase requests.
Perform short,long range cradle to grave acquisition strategy,Design Build,
Construction,Service, Job Order Contracts, Equipment,Supplies,commercial,
industrial.Plan,meetwith project managers,acquisition projects,discuss best
approach,acquisition strategy.Business Advisor,integrated productteam,
design branch,public works,plan,review, direct, short,long range plan.Serve,
Integrated Product Team,public works,team key player, continual effort,
improve,enhance,serving,control, advisory capacity. Ensure Mission,Large Jet
Base facility, Oceana,Dam Neck Annex, Naval Reserve Centers,North Carolina.
Use critical fact finding,investigative technique,costprice analysis,economical.
Review, auditbudget, administer directives,procedures.Manage internal
procedures,make recommendation,change,function,process.Communicate,
timely, internal,external. Provide superior customer service.Create,present
3. quality, quantitative report. Served, Acting Acquisition Branch Head,utilize
executive skill set,direct, control, complyfederal regulation.Utilize executive skill
set, make sound business decision.Manage,control, direct, delegate acquisition
requirement,purchase order,requestfor quote, requestfor proposal.Perform
internal audit,synopsis,solicitation,amendment,award,modification.Team,
Activities, analyze, investigate technique,study, analyze significantdata,factors,
recognize, disseminate information.Suggest,recommend solution.Utilize solid
interpersonal communication skill,internal,external.Make presentation.Train
mentor team,customer,contractor.Analyze, recommend,resolve problem.
Discuss,suggestalternative,recommend solution,.Utilize leadership,illustrate,
perform,utilizing technical,managerial knowledge,capability.Arrange, schedule,
attend site visit, pre-construction conference.Meet, discuss concern,prime
contractor, industry. Conductquality assurance,internal control review.Vehicles,
Indefinite Delivery Indefinite Quantity, Base Operation Services, Construction,
Simplified Acquisition Procedures,Design Build,Engineering,Architectural,Firm
fixed price,Job Order Contracts.Utilize Standard ProcurementSystem,Defense
Finance Accounting Service. Serve, Small Business Liaison,socioeconomic
goals.Use integrity, honesty.Regulations,FAR, DFAR, NFAS. Security
Clearance required.(1) Repair Mess Hall,Bldg 590, $1,293,000 (2) Whole
Center Repairs,Raleigh,North Carolina,$3,727,000 (3) Repair,Construction,
AsphaltConcrete Pavements,Portland CementConcrete Pavements,Roadway,
Parking Lots,Airfield Pavement, Curbs,PavementStripping,$8,500,000
Supervisor: Larry Scheible (757-433-2668)
Okay to contact this Supervisor: Yes
United States Beaufort Naval Hospital
Beaufort, SC United States
02/2007 - 07/2007
Salary: 46,000.00 USD Per Year
Hours per week: 40
Series:
1105
Pay
Plan:
Other
Supervisor, Purchasing, Requirements Division (This is a federal job)
Duties, Accomplishments and Related Skills:
SUPERVISOR, leader,mentor,trainer, management,administrative role,three
staff, purchasing agents,buyers,military, civilians,utilize, Federal Acquisition
Regulations,Defense Federal Acquisition Regulation,DepartmentofNavy
Acquisition Regulation, medical regulation,internal procedure,memoranda.
Review, approve, supervise creditcard program,requirements,purchase
request,requestfor quotation, requestfor proposal.Meet, management,activity,
contractor. Receive requirement,review, workload assign,make
recommendation,short,long range planning,process.Ensure,enhance,control,
direct mission,supplies,equipment,service.Required equipmentupdate,report.
Team,design,public works,customer.Interview,make recommendation,staff.
Meet quality assurance internal goal.Review,approve, award.Review, approve
internal contract file. materiel employee.Support,approve employee training.
Provide oversight,ensure quality improvement,health care facility. Immerse
myselfindependently,managerially,seek expertise,knowledge,technical
productteam, activities,buys, purchase order,delivery order,Indefinite Delivery
Indefinite Quantity, Requirementcontract,for all health care department,division,
medical,surgical,pharmaceutical,dental,hospitality,surgical,obstetric.Provide
oversight,supervisor,leader skills,ensure concise,accurate regulations,internal
procedures,regulations.Review,approve, work, staff. Make presentation.I
possess,perform the skills to facilitate,costeffective, within budget,timely
award.Meet, exceed mission requirement.Iplan, gather,analyze, investigate,
organize and assess myown work, for improvement.Iplan, provide, audit
budget,both short,long range acquisition ofmateriel,continuous fluency,
production of Naval Hospital,health care delivery systems,purchasing,
contracting.Seek Small Business socioeconomic goals.Knowledgeable,Federal
Acquisition Regulations,DepartmentofDefense Federal Regulation.Review,
audit, approve monthly creditcard statement,Buyers, submitfor payment,Bank
of America. Ensure no late penalty. Create, maintained spreadsheet,report.
Communicate solid oral,written communication skill,internal,external.I
4. analyzed, compiled,distributed reports,higher authority,peers,management.
Wrote Performance Appraisal,administered.Train developmental employee.
Fiscal funding appropriations.Acted, Materiel Head Branch Manager. Security
Clearance required.Purchased mammogram machine,up to $500,000,facility
equipment,supplies,medications,construction.Administered Annual Service
Contracts,long term requirement.Responsible as Requirements Manager
projects ranging up to $12 million
Supervisor: Louise Sanford (843-228-5374)
Okay to contact this Supervisor: Yes
Level II WarrantedContracting Officer (This is a federal job)
Duties, Accomplishments and Related Skills:
I serve, Level II Contracting Officer, Business Advisor,Integrated ProductTeam,
using sound business practice,leadership role,various duties,procurement,
supplies,services,equipment,construction,maintenance,research,
development.Use formal advertising,negotiation.I plan,organize, gather,
research,review, examine,compile,develop,prepare contractcost, price
analysis,proposals,administration or termination,closeoutcontracts.Consult,
utilize, small business socioeconomic programs.Through personal leadership
illustration,Iresearch,fact-find, review, compile,and analyze legal aspects of
contracts,programs policies and/or procedures independentlyand consultwith
upper managementon as as-needed basis.I utilize NAVFAC guidance,Federal
Acquisition Regulation,Defense Federal Acquisition Regulation,Navy Marine
Corps Supplement,Navy Federal Acquisition Supplement.I administer, manage
procurementrequirements,ResidentOfficer in Charge of Construction,Beaufort
field office by performing shortand long-range planning skill,enhance productive
operation missions,program.Communicate,provide support,guidance,
consultation,internal,external customers,contractors,industry,fiscal,security,
safety, public work,contractor. I perform pre-award,postaward,cradle-to-grave
acquisition,inclusive ofIndefinite Delivery Indefinite Quantity, 8(a) sole source,
8(a) competitive contract, Simplified Acquisition Procedure,BlanketPurchase
Agreement,Facility SupportService, Service, Multiple Award Contract,
construction,Job Order Contract. Plan, review, compile,prepare,solicit,
evaluate, negotiate,award contract, contract amendment,modification,delivery,
task order, blanketpurchase agreement.Coordinate,consultfunding,
discrepancy.Communicate solid oral,written communication.Team,
Commander,ResidentEngineer in Charge ofConstruction,construction,project
managers,engineers,military,safety, fiscal,Legal Department,Tri-Command
Public Works office, field customer,Small Business Administration,Enhance,
ensure productivity, improvement,effort. Perform financial audit,contractor
invoice, paymentstatus,Defense Financial Accounting System.Ensure
Statementof Work, specification reviewed,accurate,correct, mentor,consult
legal guidance,advice on recurring,non-recurring issue.Team,fiscal budgeting,
acquisition requirement,line ofaccounting appropriate fiscal year,input clause
related to acquisition,safety,security, environmental.Consult,fiscal,financial
appropriation data,budgeting.Brainstorm with integrated productteam,
implementcreative problem solving technique.Firm fix price, costincentive, time,
material,no cost, Reed Construction CostEstimating Data,industryrates.
Security Clearance.Contract:(1) Parris Island Roofing Contract(2) Job Order
Contract, maintenance contract,Marine Corps Air Station (3) Repaired Dog
Kennel,$750,000 (4) Renovated Bachelor Officer Quarters,
$350,000(4)Awarded Modifications to Chosin Range,$10 million.
Supervisor: Bill Billard (843-228-8554)
Okay to contact this Supervisor: Yes
Contract Specialist (This is a federal job)
Duties, Accomplishments and Related Skills:
I independentlyserved as Contract Specialist,Business Advisor in Architectural,
Engineering,construction Branch,performing cradle grave construction,one,two
phase design build contracts,Indefinite Delivery Indefinite Quantity contracts,
8(a) sole source,
8(a) competitive contracts.Source selections were low price technically
5. acceptable,bestvalue. I prepared,created,submitted GovernmentPointof Entry
electronic synopsis,solicitation,amendments.I made contractawards,prepared,
performed modifications,task orders,construction job order,construction
equipmentrental,dredging,mobilization,construction,rental,three year
increments.Iaccomplished mission goals fostering productive,positive working
relationships through responsiveness,collaboration,communication,internal,
external clients,districtsenior,junior projectmanagers,design team,peers,
budgeting,small business administration,Office of Counsel,budgeting financial
management.Establish well written,planned,researched, costeffective, legally
sufficientcontracts.I utilized acquisition planning decisions,initializing utilizing
small business goals,short,long range analysis,utilizing fact finding skills,
historical,economic analysis,performing,administering,managing,closing outs.
I researched bestapproaches for acquisitions,provided alternative solutions,
wrote Source Selection Plans,Reviewed Technical Analysis written by Project
Managers,performed price analysis,recommended contractor to Source
Selection Authority, legal counsel.Coordinated,held debriefings,timely.I
prepared Business Clearance Packages for submittal to Office of Counsel for
legal approval before actual contract award.I prepared,submitted to Office of
counsel Mistake-in-Bid packages,protests.Performed Pricing Objective
Memorandums,Price Negotiation Memorandums to Office of Counsel for
approval. I immersed myselfrespectively, honesty,professionally,leading by
example,Assisted,trained,mentor additional contractspecialists,when
requested,to ensure mission essential program and operational goals,objectives
mettimely. Performed internal audits,qualityassurance byreviewing contract
files,procedures.Databases:PD2 SPS; LCM database for payroll functions,
various internetwebsites for bonding sureties,CCR,Davis Bacon Wage rates,
CCASS and ACCAS construction websites,Small Business Administration,
debarred lists,etc.Regulations:Federal Acquisition Regulation (FAR);Defense
Acquisition Regulation (DFAR);Army Federal Acquisition Regulation (AFAR);
Engineering Federal Acquisition Regulation (EFAR).MS Word; Excel, Power
point, and other Office Automaton Equipment,etc. Security Clearance was
required.Award: Parachute Team Facility, Fort Bragg, NC (Blue Angels Bldg),
$12.5 Million; Fort Gordon building project,$10.5 Million; Fort Bragg Bldg
Project, $15M; Awarded Multi-Task Construction and Design Build Construction
Contract, $13.5 million.Awarded Indefinite Delivery, Multi Task Construction and
Design Build Construction contract,$8 million;Received FortBragg Area Office
Customer Service Team Award, 2003. Level III DAWIA Certified.
Supervisor: Julie Oliver (912-652-5899)
Okay to contact this Supervisor: Yes
DOD Marine Corps Recruit Depot
Parris Island,SC United States
09/1999 - 04/2001
Salary: 50,000.00 USD Per Year
Hours per week: 40
Series:
1102
Pay
Plan:
GS
WarrantedContracting Officer (This is a federal job)
Duties, Accomplishments and Related Skills:
I independentlydeveloped,created, reviewed solicitations,made contract
awards,managed solid cradle-to-grave contracts inclusive of pre-award,award,
post-award,and contractcloseoutof five year Supply and Service contracts of a
high dollar magnitude. Implemented these steps bymeeting,advising,assisting
contracting officers with decisions related to technical matters.I researched,
analyzed, coordinated resolutions.Alerted supervisor ofdiscrepancies involved
with improper funding,utilized procedural changes,justifications,Business
Advisor skills.I created,developed solicitations,appropriate solicitation clauses,
defined work statement,evaluation factors. Advised, assisted contracting officer,
technical matter,implementprocedural change,researched,analyze, coordinate
resolution,unique problem,complexnon-recurring projects.Responsible,sealed
bid opening,Requestfor Proposal,Requestfor Quote time frames.Audit
contractor financial record,governmentaccounting,budgetaryappropriations.
Consulted Defense Financial Accounting System,ensure payments to
6. contractors timely, avoid interestpenalties.Initiated,developed,recommended
procedure improvement,practices,enhance production effectiveness,mission
essential operations,programs.Served, key integrated productteam key
member.Created,prepared,presented analytical reports,prepared,analyzed
competition analysis,tend analyses,analyses,socio-economic awards,Equal
Opportunity compliance.Iperformed technicallysound,suggested alternative
creative solutions to contracting by considering organizational objectives,goals,
utilizing legal regulatory limitations,precedence.Fostered productive,positive
working relationships through responsiveness,collaboration,illustrating by
personal example,solid verbal,written communication skills,internal,external
clients,customers,office personnel,comptrollers,contractors,small business.I
analyzed price reasonableness through study,research,fact-finding,analyzing
skills,utilizing relevant,mostrecenthistorical data,pricing,cost cutting
precedents,economic impact.Coordinated,negotiated settlements,executed
contract award,modifications.I reviewed, analyzed specifications before
synopsis.Served,quality assurance group,conducting internal control reviews,
made reports.Vehicles:Requirement,Indefinite Delivery Indefinite Quantity,
Federal Supply Schedule,Ordering Period,Blanket Purchase Agreement,Letter
Contract, Small Purchase.Database:Standard ProcurementSystem,NECO,
JEDA paperless,NAFI, Electronic ProcurementGenerator.Regulation:Federal
Acquisition Regulation;Defense Acquisition Regulation;Marine Corps
Acquisition Regulation;Electronic Solicitation on line,Wage Determination,
bonding,debarred lists, Central Contracting Registration,Small Business
Administration,MicrosoftWord; Excel, Powerpoint,office automation equipment.
Security Clearance was required.Awarded projects totalling $150 million
Supervisor: Linda Stroh (843-2151)
Okay to contact this Supervisor: Yes
DOD Marine Corps Recruit Depot
Parris Island,SC United States
09/1997 - 09/1999
Salary: 45,000.00 USD Per Year
Hours per week: 40
Series:
1173
Pay
Plan:
GS
Housing Manager (This is a federal job)
Duties, Accomplishments and Related Skills:
I served as a supervisor,manager,Business Advisor in this position.I reviewed,
conducted studies offamilyhousing demands,turnover rates,coordinated,
arranged for changes or improvements ofoff-base statistics.Analyzed and used
guidelines for CMC and DOD regulations for formulation ofstatistical data before
submitting to supervisor.Ireviewed, implemented federal regulations,
Administered and assigned militaryfamilies to Housing both on and off base.
Managed the Housing Referral office,researched,formulated,provided reports,
maintained non-discriminatorylistings ofvacant properties within the commuting
area of Parris Island.Verified availability according to EEO regulations.I
interviewed,provided training,mentor,counseled militaryand DOD civilian
personnel requesting housing assistance.Itrained and counseled staff
processed bythe housing landlords and served as a private arbitrator between
landlord and tenantdisputes.Iprepared and conducted presentations to
commands,groups,clubs,incoming personnel and associations of100+ people.
I worked with staffing to hire and directly supervise Housing Referral Assistantas
well as one military personnel to include performance evaluations,awards.
Acted, AssistantHousing Director.Reviewed,researched,wrote internal
procedures,formulated final preparations with articles for Housing booklets,
Base Telephone Directory,Housing Quarterly Newsletter.I ensured supplies,
equipmentand service,as well as maintenance over the governmenthousing in
coordination with Deputy Public Works, maintained,ensured housing compliance
with regulations,internal procedures,effective and efficient. I ensured other
commodities which were required on a periodic basis were procured for smooth
mission operations.Iparticipated in shortand long-range plans and worked with
budgeting in appropriations offunds.I used both my technical and managerial
expertise in decision making and ensuring essential mission ofthe Government
7. Housing Branch.I worked as an integrated productteam member with mypeers
to ensure qualityimprovementand Regulations:DOD Housing Management
4165.63M, Marine Corps Housing ManagementManual MCP 11000.22,SITES
Handbook.Databases:Form flow,Lotus,MS Excel, MS Word, Power Point,
facsimile,copier,etc.Held Security clearance.Maintained Budgetfor the
Housing Office.Supervised two employees,one civilian,one military. Worked
with maintenance employees to ensure housing issues were being completed.
Supervisor: Rose Raber (843-228-2600)
Okay to contact this Supervisor: Yes
Naval Hospital (NAVH)
Beaufort, SC United States
05/1998 - 10/1998
Hours per week: 40
Pay
Plan:
Other
Purchasing Agent/Buyer (This is a federal job)
Duties, Accomplishments and Related Skills:
Independentlyprocured a wide range of standard commercial items,employing
by a variety of procurementmethods,with considerable independence.I
procured parts and components required for maintenance,overhaul,alteration,
repair of medical equipmentand specialized machineryas well as diagnostic
equipment.Performed service,facility, and rental type contracts,as well as
supplies,facilitymaintenance,and other categories ofcommodities,to include
raw materials,ensure mission ofthe medical facility.Prepared,formulated,
awarded,administered and closed-outcontracts.Assisted the fiscal department
with funding and budgetissues,appropriation data.I served as the Agency
Program Coordinator delegating to staff purchase card authority. I directly
communicated with Citidirect.I established hierarchies and requested and
obtained new creditcards for departmental staff.I provided training of new card
holders with Federal Acquisition Regulations.I managed accountmaintenance,
formulated statistical managementreports,prepared and performed
presentations.Iserved in short and long-range planning efforts to ensure
continued operations ofthe facility. I used both my managerial and technical
expertise in program development,user support,employee training,peer
interaction,and quality improvement.Regulations:FAR, DEAR, NAPSUPT.
Security clearance was required.Contracts:Purchased mammogram equipment,
air condition equipment,up to $2,500,000;Various Annual Service Contracts,
$100,000;Pharmaceutical supplies,medications,various amounts,up to
$100,000 each;various Facility Maintenance Equipment,up to $200,000.I met,
consulted with General Services Administration for procurementrestructuring
office, that of providing cubicle products,walls to provide securityfor the office.
Supervisor: Louise Sanford (843-228-5374)
Okay to contact this Supervisor: Yes
Scotsman Industries
Fairfax, SC United States
02/1989 - 03/1990
Hours per week: 40
Accounts Payable/Receptionist
Duties, Accomplishments and Related Skills:
I operated the EDP electronic terminal for processing accounts payable
vouchers.I posted in journal manuallyand electronicallymonthlytransactions
and year end transactions.Ibalanced bank statements,collected and processed
vouchers for invoice payments by means ofdepartmental accounting codes
(General ledger and costcenters). I served as Business Advisor in this position
working directly with Budgeting.I worked with and communicated both internally
and externally both orally and in writing with customers,co-workers,peers,
management,supervisors,Branch Heads.Ihad full program responsibilityfor
control of an efficient and effective accounting branch,employee training,peer
interaction,and quality improvement.I participated in the developmentof short
and long-range plans for the accounting office.I planned and facilitated annual
8. budgetpreparations for Scotsman Industries,taking into consideration
appropriation needs,including equipment,supplies,and other categories of
commodities.This was a private sector position.Regulation:Scotsman Industries
Policy.
Supervisor: Jerry Barnes (803-632-2511)
Okay to contact this Supervisor: Yes
University of South Carolina Columbia,SC United States
Bachelor's Degree 08/1996
GPA: 3.78 of a maximum 4.00 Honors: Magna Cum Laude
Relevant Coursework, Licenses and Certifications:
I received a Bachelor of Arts in InterdisciplinaryStudies.I combined this program
of study to include both business/psychologytype classes.
Technical College Of The Lowcountry Beaufort, SC United States
Associate's Degree 08/1996
GPA: 4.00 of a maximum 4.00 Honors: Cum Laude
Relevant Coursework, Licenses and Certifications:
This degree was in Business/Office Systems Technology.Also received a
diploma in Office Systems Technologyand a computer certificate.
Federal Law Enforcement Agency Glynco, GA United States
Technical or Occupational Certificate 01/1993
Major: Required training for Bureau of Prisons
Relevant Coursework, Licenses and Certifications:
Graduated with honors in academics,self-defense,and firearms for the Bureau
of Prisons/UNICOR Contracting Officer Position in Estill,S.C. This was a three-
week intense training requirement.
Defense Acquisition University Ft Belvoir, VA United States
Technical or Occupational Certificate
GPA: 4 of a maximum 4
Credits Earned: 82 Continuing Education Unit Honors: Cum Laude
Relevant Coursework, Licenses and Certifications:
Level III DAWIA Certified;The Total Credits Earned (above) does notcontain the
inclusion ofContinuous Learning Points achieved.
Job Related
Training:
Spouse is retired Marine Corps Vietnam veteran. Beaufort Naval Hospital,
Civilian,Military Supervisor,Requirements Division,Material Management
Department(Series 1105).Housing Manager (Series 1173),Parris Island.
Human Resource DevelopmentMaster Degree,Webster University: human
resource management,organizational structure,leadership,environmental,
defining,compiling,analyzing, reporting,presenting,recommendations,internal,
external conditions.Level III DAWIA Contracting Certified.(1) 20 years work
experience - acquisition,management.Multifaceted employee.(2) Experienced
selling,owning,leasing,subleasing,renting real property.(3) Federal, private
supervisoryexperience.(4) Two years Accounting Technician,Scotsman
Industries (budgeting,operational codes).Environmental Clerk.Training,
Environmental(ECATTS), 05/08;Safety training,02/07; Indoctrination Training
(security, environmental,management,safety, 02/07);Capitol Hill Workshop,
11/08; CON 237,Simplified Acquisition Training,02/07;Acquisition Corps
member.Purchase Card Refresher Training,03/07;Supervised civilian,military.
CON 353, Advanced Business Solutions for Mission Support,02/08/08.ACQ
101, Fundamentals ofAcquisition Management,03/14/08.Harvard Business
School Budgeting HBS201,01/03/08;ACQ 201A, 04/2008;ACQ201B 11/03/08--
Level III DAWIA Course Completion.NAVFAC NEI II, Challenge ofExecutive
Leadership.Naval Facilities Engineering Command Executive Managementand
Leadership Certificate,07/2008.Leadership Program completed.Published:
Webster University Alumni Directory, University of South Carolina Alumni
9. directory. Defense Acquisition UniversityAlumni.CON 101,Basics of
Contracting;CON 104, Principals ofContractPricing; CON 202,Intermediate
Contract Pricing;CON 204, Intermediate Contracting;CON 210, Government
Contract Law;CON 243, Architect-Engineer Contracting;CON 244, Construction
Contracting;CON 301, Executive Contracting;CON 353, Advanced Business
Solutions for Mission Support;and CTC 337, Facilities SupportContracting.
Leadership classes:NEII, ContemporaryManagementTheory; NEI III, Effective
Executive Communications.NEIII, Challenge,Executive Management,2008.
Capitol Hill Workshop.DepartmentofJustice (Bureau of Prisons) Management
Concepts:Contracting by Negotiation 1994;Price Analysis 06/1997;GSA 1993,
UNICOR 1993-1996,Basic Negotiation Strategies,11/04.Man and The
Environment,Y270, Tech College ofthe Lowcountry. Supervised,Federal
Bureau of Prisons,(UNICOR Inmates),Parris Island Housing Office (Housing
Manager), Requirements Division,BeaufortNaval Hospital.Master of Arts in
Human Resource Development,Bachelor ofArts in InterdisciplinaryStudies:
Psychology/Business type classes,Associate ofArts, Business/Office Systems
Technology. Webster University: Completed areas classification,staffing,
employee benefits,equal employmentopportunity,employee relations,labor
relations,human resources development,management,information systems
management,environmental.Utilized sound,human resource skills.Acquisition
Corps Contracting Officer's warrant, Federal Bureau of Prisons (UNICOR),
managed,employed,supervised inmates in federal setting;Acquisition Corps
Warrant, ResidentOfficer in Charge Construction Beaufort,SC; Acquisition
Corps Warrant, Naval Air Station Oceana. Willing to travel, domestic,foreign.
Willing to train. Working diversified personnel;detailed.Provide full range
administrative supportservices,management,administrative,analyst
capabilities,judgments,organization environmental capabilities,analyze, prepare
recommendations.Support,lead,assume Federal,Public supervisoryroles.Past
human resource skills:Counseled young ladies (program entitled Model Program
for Young Women),mentor English,math,computer skills,job fairs,educational
resources,pell grants,studentloan.Transcripts,certificates,Commendations
available.Environmental Secretary, Marine Corps Air Station, Beaufort, S.C.
Federal Position:02/2007-07/2007 Requirements Supervisor,BeaufortNaval
Hospital,GS-1105:Supervisory, leader,management,administrative role,
acquisition strategy,contractvehicles, Indefinite Delivery Indefinite Quantity,
annual maintenance,service contract, Citidirectcreditcard purchases.Housing,
Urban DevelopmentCertified,1980.CLM 039,Foundations ofGovernment
Property; HBS211,Project Management, 06/2010,Federal ProcurementData
System training,03/2010;CLM048, Audit Readiness Requirements for DoD
Equipment,06/2010;CLL011,Performance Based Logistics,06/2010;CLG005,
Purchase Card Training,06/2010;CLE008,Six Sigma Concepts and Processes,
06/2010;ACQ 450 Leading within an Acquisition Environment,08/2013.
ACHIEVEMENT: Accomplishment:timelyyear end goals smoothlyand within
budget.Outstanding supervision.
Affiliations:
University of South Carolina - Beta Gamma Phi Alumni and Scholastic Member
Judeo Christian Outreach - Donated time/assisted in kitchen area
Webster University - Alumni and Scholastic Member
Veteran's Administration,Samaritan House - Donate goods
Defense Acquisition University- DAWIA Level III Alumni Certified
Church Related Activities - Assistwith events
Technical College ofthe Lowcountry - Phi Theta Kappa Alumni
References:
Name Employer Title Phone Email
David L
Smith (*)
Naval Air
Station
Oceana
Supervisor,
Facilities
Engineering
and
Acquisition
Division
757-481-
3318
10. Mr. Lou
Graham (*) Z-Corp President
757-651-
9000 LouG@Z-Corp.net
Mr. Stephen
Smith (*)
Marine
Corps Air
Station Deputy, S-4
843-252-
7544 stephen.h.smith@usmc.mil
Kenneth P.
Piche' (*) Z-Corp Vice President
757-621-
4136 kpp@z-corp.net
Reginald
Coney (*)
Dept of the
Army
Contracting
Officer
706-627-
2699 reginald.b.coney.civ@mail.mil
(*) Indicates professional reference
Previous Finish
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