1. 2011 Marketing Strategy

2. “Never let a good crisis go to waste.”

3. The Dining Experience What about before & after?

5. We all do these things.

6. Let’s start saying these things.

8. - Internal Communication (e.g. employee lock box)

9. -Formalizing Systems

10. - Tracking the DataA Social Company

11. What can you expect from me? I consider the risks I’ve got your back I make you look good I keep you updated Customer Service Networking Event Organization Promotion Calendar Management Develop Ideas Community Involvement Competitor Research Trend Spotting Consistency

12. We Want You Back! - A premise to keep in mind -

13. 2011The Year We Raise All Boats