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CONTENT MAPPING PROCESS For Lead Nurturing Strategy + Content Inventory


    1                 2                 3              4                5                   6              7

  IDENTIFY          QUESTIONS         ANSWERS            AUDIT               MAP           IDENTIFY          CREATE
 Personas; define      What ?'s do       Answer the     Audit content     Map content        Holes. Ask,    Content to fill
    concerns,       your persona's    questions your   to determine     available to the   where are we   in the HOLES!!
   drivers, role,     ask at each      personas ask.   what's good /    questions that        missing
       etc.          stage of their                        bad &          content can        content?
                    buying process?                    answers ????'s       answer.
                                                       BE CRITICAL
PERSONA NAME:
                      Title:

                      Time in Job:

                      Works Directly With:


                      Daily Tasks:


                      Responsibilities:


                      Likes / Dislikes about Job:
Quote from Persona:
                      Frustrations:


                      Pressures:


                      Concerns:


                      Needs:


                      Role in Buying Process: (i.e. decider, user, gate keeper)


                      Buying Stage: (i.e mid-late)


                      Drivers: (i.e. cost, benefits)
PERSONA:                                               QUESTIONS


                                                       1.
 Early          Education (Unaware of Problem)         2.
                                                       3.


                                                       1.
 Early (Mid)    Education (What Needs Fixing)          2.
                                                       3.


                                                       1.
 Early (Late)   Education (What Solutions Are There)   2.
                                                       3.


                                                       1.
 Mid            Demonstration of Expertise             2.
                                                       3.


                                                       1.
 Mid (Late)     Differentiation of Solutions           2.
                                                       3.


                                                       1.
 Late           Validation of Product / Company        2.
                                                       3.
CONTENT INVENTORY: Content Mapping Diagram / Content Audit


                                                       Early

                    Persona A       Buying Stage        Mid

                                                       Late


                                                        Early

                     Persona B      Buying Stage         Mid

                                                        Late

     Inventory
                                                        Early

                     Persona C       Buying Stage        Mid

                                                        Late




                                   Drip Marketing
CONTENT MATRIX: Questions, Answers + Content Formats


  Buying Stage        Questions                        Answer / Topic                               Format

                      1.                               1. (i.e. best practice, or webinar invite)   1. (i.e. social, email, phone call)

                      2.                               2.                                           2.
Unaware of Problem
                      3.                               3.                                           3.

                      4.                               4.                                           4.



                      1.                               1.                                           1. (i.e i.e. email, guide, demo)

Determine Criteria    2.                               2.                                           2.

                      3.                               3.                                           3.




                      1.                               1.                                           1.

  Evaluate Options    2.                               2.                                           2.

                      3.                               3.                                           3.



                      1.                               1. (i.e. ROI case study)                     1. (i.e. ROI case study)

    Chose Solution    2.                               2.                                           2.

                      3.                               3.                                           3.


                      1.                               1.                                           1.
     Resolve Issues
                      2.                               2.                                           2.

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Personal Content Templates

  • 1. CONTENT MAPPING PROCESS For Lead Nurturing Strategy + Content Inventory 1 2 3 4 5 6 7 IDENTIFY QUESTIONS ANSWERS AUDIT MAP IDENTIFY CREATE Personas; define What ?'s do Answer the Audit content Map content Holes. Ask, Content to fill concerns, your persona's questions your to determine available to the where are we in the HOLES!! drivers, role, ask at each personas ask. what's good / questions that missing etc. stage of their bad & content can content? buying process? answers ????'s answer. BE CRITICAL
  • 2. PERSONA NAME: Title: Time in Job: Works Directly With: Daily Tasks: Responsibilities: Likes / Dislikes about Job: Quote from Persona: Frustrations: Pressures: Concerns: Needs: Role in Buying Process: (i.e. decider, user, gate keeper) Buying Stage: (i.e mid-late) Drivers: (i.e. cost, benefits)
  • 3. PERSONA: QUESTIONS 1. Early Education (Unaware of Problem) 2. 3. 1. Early (Mid) Education (What Needs Fixing) 2. 3. 1. Early (Late) Education (What Solutions Are There) 2. 3. 1. Mid Demonstration of Expertise 2. 3. 1. Mid (Late) Differentiation of Solutions 2. 3. 1. Late Validation of Product / Company 2. 3.
  • 4. CONTENT INVENTORY: Content Mapping Diagram / Content Audit Early Persona A Buying Stage Mid Late Early Persona B Buying Stage Mid Late Inventory Early Persona C Buying Stage Mid Late Drip Marketing
  • 5. CONTENT MATRIX: Questions, Answers + Content Formats Buying Stage Questions Answer / Topic Format 1. 1. (i.e. best practice, or webinar invite) 1. (i.e. social, email, phone call) 2. 2. 2. Unaware of Problem 3. 3. 3. 4. 4. 4. 1. 1. 1. (i.e i.e. email, guide, demo) Determine Criteria 2. 2. 2. 3. 3. 3. 1. 1. 1. Evaluate Options 2. 2. 2. 3. 3. 3. 1. 1. (i.e. ROI case study) 1. (i.e. ROI case study) Chose Solution 2. 2. 2. 3. 3. 3. 1. 1. 1. Resolve Issues 2. 2. 2.