3. Places to Visit in the World - Oakland Ranks #5!
~ New York Times, January 2012
4. From: Santana, Deanna
Sent: Wednesday, May 02, 2012 4:52 PM
Subject: Thank you to PWA Staff Message
Dear Public Works Staff,
Thank you for your hard work, long
hours and dedication to keeping our
streets and community clean and
safe. .. I deeply appreciate your
commitment to this community.
With deep respect,
Deanna J. Santana
City Administrator
5.
6. From: Garzon, Gerard (Gerry)
Sent: Friday, December 09
To: Lau, David W; Martinez, Carmen (Library
Director)
Cc: Soo Hoo, Lily; Louie, Denise
Subject: Thanks
David - I wanted to send a big thanks to Denise
Louie and acknowledge her for
pulling together so many pieces re.
the Main Library work in such a
short amount of time.
Gerry Garzon
Associate Director
Oakland Public Library
7. From: Mandy Solis
Sent: Monday, March 05, 2012
To: Jones, Sabrina D.
Cc: Amirzehni, Gus
Dear Ms. Jones,
I wanted to send my gratitude….for
putting up stop signs on our
corner, 3rd and Madison!!!
My neighbors and I are SO excited
about this. The signs will make our
street a safer place for our
families. I am so appreciative of
the City of Oakland for responding
so quickly to my letter.
Mandy Chuey
8.
9. Re: PWA call center and services
From: Cleveland Heights neighborhood list-
serve!
On Feb 2, 2012, Cascade Heights
<hausrat911@...> wrote:
FYI I reported this extensive abandoned
debris (blocking the sidewalk) to the city last
week and as of a couple of days ago, it was
removed - a large panel, a black leather-look
loveseat and a large mattress.
Thank you City of Oakland
Public Works staff for the
prompt response!
10.
11. SeeClickFix - Mobile App & New Report a
Problem Magnets
Mayor Quan honored all of Public Works last night in her
State of the City address by calling special attention to the
new mobile app feature
From: John McCabe
To: Team
Lots of people put a lot of work into
this. In particular, I want to
acknowledge Kristine Shaff,
Sabrina Jones, Ivan Poon, Nicole
Neditch, and Stephanie Hom and
the Public Works Call Center.
12.
13. SeeClickFix - Mobile App & New Report a Problem Magnets
From: John McCabe
To: Team
Kenneth Chen has done an AWESOME
job interacting with the customers
using SeeClickFix. His communications
have reflected the professionalism and
concern of our agency, and his
timeliness encourages community
interaction.
Kenneth - Thank you!
14.
15. From: Bailey, Ken
Sent: Thursday, March 15, 2012
To: Walker, Larry
Subject: Great Job
Thanks ...The Excellent progress
you've made...You have shown
great resourcefulness and
efficiency on this project...
18. CITIZEN CALLED IN TO
EXPRESS GRATITUDE
...FOR THE WONDERFUL
JOB... THE SEWAGE
TECHNICIAN DID AT
SEQUOYAH RD.
19.
20. From: Chimonyo, Cynthia
Sent: Friday, November 04, 2011
Subject: Occupy Oakland
To: Levin, Brook A. Minor
Derin; Ferguson, David,
Foster, Frank; Ryugo, Jim;
Clanton, Daniel; Smith,
Lorenzo; Seaberry, Michael
It was obvious that PWA worked as
a high performing team…
21. From: Deanna J. Santana, City
Administrator
Sent: Tuesday, November 22, 2011
To: All City of Oakland Employees
Subject: Thanksgiving
...how grateful I am to work with
such a talented group of
employees here in the City of
Oakland...
22.
23. From: Mayor Quan
Sent: Tuesday, November 15, 2011,
3:18 PM
Subject: Thank you to City Staff
Ken Rayford, R. Brooks, C.
Williams, S. Duran, V. Norris, L.
Satterfield, R. Pardo, N. Owens, R.
Podesta, and all those who helped
with the OO Encampment
24.
25. From: Phyllis Biddle/ Mark Halal/
Kevin N. Wiley
Sent: 10/18/11; 10/17/11; 8/4/11
To: Bowles, Harold
Subject: Shelly Ricky
"...my appreciation to ..Ricky Shelly
"...let you know that Ricky has been
doing an excellent job..."
"...just want to acknowledge the
great work Ricky does here..."
26.
27. From: Biddle, Phyllis
Sent: February 27, 2012
To: Bowles, Harold
Subject: Alejandra Leon
"It is not easy to please an entire
division but Alejandra has proven to be
the exception..."
"Top Performer"
28.
29. From: Veronica L. Lee
Sent: August 03, 2011
To: Bowles, Harold
Subject: Thank you
...Mike Miller and Shawn Daniel,
and Project Crew "...the job that you
did is most appreciated...and noticed by
our customers..."
30.
31. From: Walters, Winifred
Sent: September 15, 2011
To: Bowles, Harold
Subject: Thank you letter re.
W. Auditorium
"...I wanted to thank your
organization and Al
Hightower Sr. specifically...."
32.
33. From: Farrell, Mary
Sent: Thursday, March 29, 2012
To: Bowles, Harold
Subject: Bill Yu Does a Great
Job
"...he is always willing to work on
parts of Lakeview that need a
little extra work help when we
ask..."
34.
35. From: Costello, Mary
Sent: Tuesday, February 07, 2012
To: Bowles, Harold
Subject: Julia Chang
" I would like to say what a
nice job that Julia does...I
appreciate both you and the
services you provide..."
36. From: Harris, Jean
Sent: Tuesday, February 08, 2012
To: Bowles, Harold
Subject: Julia Chang
" The Medical unit is very pleased
at the work that Julia does in our
office. She always does a good
job.."
37. From: Ikharo, Ummu
Sent: February 07, 2012
To: Bowles, Harold
Subject: Julia Chang
" Since Julie has been serving
our office, she has done an
outstanding job...Julies is a
pleasant person and all the staff
like her."
38. From: Bratton, Joyce
Sent: January 31, 2012
To: Bowles, Harold
Subject: Great Job With
Service Desk
Roslyn Ratliff " Kudos to Roz
for a job well done!"
39.
40. From: Harold Bowles, Custodian Services
Sent: October 21, 2011
To: Andre Young, Custodian
Subject: Commendation
"We have been receiving many compliments
on the improvement in custodial services at
OPD. You are the primary component of the
improvement...“
41. From: Schiesser, Paul
Sent: Wednesday, May 11, 2011
To: Bowles, Harold
Subject: Sau King
"Sau King is great...I hope you
can hold on to her…
42.
43. Kudos and Compliments
November 9, 2011
MacArthur Blvd. & Patterson Av.
TO: CLANTON DANIEL W.
"Thank you for fixing the
pedestrian light. Keep up the
good work."
From: Carlos Castellanos
44. Kudos and Compliments
November 30, 2011
5445 Carlton St.
TO: CLANTON DANIEL W.
Quick Repair
"Thank you“
45.
46. From: Harold Bowles
Sent: October 18, 2011
To: Shawn Daniel and Mike
Miller, Project Crew
Subject: Cesar Chavez good
work
"Thank you for a job well
done."
47. Kudos and Compliments
July 11, 2011
Kales &Broadway Request #
359676 TO: CLANTON DANIEL
" Many Thanks to the persons
responsible for putting back a
Kales Ave. Street Sign...“
From: Ms. Souroujon
48. Kudos and Compliments
October 28, 2011
Shaw St. & Stanley Av.
TO: CLANTON DANIEL W.
"...I just wanted to take a
moment to 'Thank You' all
for repairing the light..."
..."YIPPEE"
49.
50. Kudos and Compliments
January 19, 2012
1021 56th St.
TO: CLANTON DANIEL
Dear PWA employees:
Thank you for such a prompt
and thorough response to my
request. I appreciate all you do.
Yours sincerely, Brandon Larson
51.
52. Kudos and Compliments
March 7, 2012
7015 Elverton Dr.
TO: CLANTON DANIEL
"Thank you for fixing our light on
Elverton – your hard work is
appreciated.
Thanks again.“
53.
54. Kudos and Compliments
March 7, 2012
TO: JONES SABRINA
800 Alvarado Rd.
"I truly appreciate your
assistance..."
Maxine Jew
55. Kudos and Compliments
March 15, 2012
7117 PINEHAVEN RD.
TO: Clanton Daniel W.
"Thank you ...It is wonderful to
have the light back for a safer
street and is very much
appreciated."
56.
57. Kudos and Compliments
March 3, 2012
5600 ASCOT DR.
TO: RAMEY JAMIE P.
"The crew that cleared the
slide... did a fabulous job."
"Good job, Public Works!"
Elaine Geffen, Piedmont Pines
58. Kudos and Compliments
July 26, 2011
3832 Martin Luther King Jr. Wy.
TO: RAMEY JAMIE P.
"...want to thank you for your
quick response and
wonderful service regarding
the repair of the curb......"
Pastor Willie Reed
59.
60. Kudos and Compliments
February 16, 2012
5233-5299 Camden St.# 156682
"Nice going Oakland Public
Works! Super Fast Response."
61. Kudos and Compliments
October 17, 2011
REDWOOD RD. & SKYLINE BLVD.
Dale C. Smith
"Thank you for the fast
service on the Redwood Road
sign on Skyline!"; " It looks
much better!!!"
Dave
62. Kudos and Compliments
December, 13, 2011
6491 Benvenue Av. # 385357
Dale C. Smith
"Thank you for repairing the
large pothole in front of my
house at 6491 Benvenue Ave."
Al Richardi
63.
64. Kudos and Compliments
February 7, 2012
573 Montclair Av.
Dale C. Smith and Crew
"Thank you" Letter for fixing
sign is attached.
66. Dear Marcel:
It was a pleasure working with you.
Wishing you the best on your retirement!
Congratulations!
Domingo, Renee
Marcel;
It was pleasure knowing you and
working with you. You were
always the problem solver around the
department and never said no to any
challenge. We will miss you and good
luck with new opportunities.
Mohammad
67. From: Humphrey, Nancy
Sent: November 15, 2011
Thank you OO Safety Officer AND ALL
Minor, Derin; Jackson, Renay; Petrovic, James; Foster,
Frank; Miller, Herman; Matarrese, Martin; Ryugo, Jim;
Carthan, Brian; Watson, Arthur; Cleveland, Everett;
Rayford, Ken; Ramey, Jamie; Smith, Lorenzo; Ferguson,
David; Levin, Brooke A., Troyan, Vitaly Kattchee, Susan;
Gomez, Mark; Troyan, Vitaly; Shaff, Kristine
It was my pleasure, Brooke, and the professionalism of
the staff and supervisors/managers out there made it all
very easy to do.
Thanks,
Nancy
Nancy Humphrey, Environmental Compliance Specialist
68. To: Nancy Humphrey
From: Brook A. Levin
I wanted to thank you for the work you did yesterday.
You really stepped up to take leadership at assuring
that all Public Works staff were working in a safe
environment while dealing with the cleanup of
Occupy Oakland. You were professional, problem
solving and had a good plan to check each person in to
assure compliance with the safety standards that had
been established for the cleanup.
Again, I want to let you know that your teamwork was
very instrumental in the cleanup being conducted in
safe manner.
Thank you!
Brooke A. Levin, Assistant Director Public Works
69. Dear Scary Team! (Please forward to others I have missed,
that you know participated in on the 4th Floor)
Hartfield, Rolanda; Patterson, Gregory;
Avery, Treva; Jourdain, Ava; Simmons,
Tanya; PWA Main Reception Desk; Enright,
Donna; Moore, LaShun; White, Lee; Lopez,
Yolanda; Hall, Sharon A.; Brown, Jasmine S;
Lane, Rhonda
Thank you for celebrating your spirit & play
& contribution & imagination!
Not only did the children have fun, but we also
supported the OPR efforts.
Kristine Shaff
Training & Public Service Administrator
70.
71. From: Brian Hill
Sent: October 04, 2011
To: Stanley, Jennifer
Subject: brilliant bit of striping
"... I was so pleased to discover the striped bike
lane on Oakland Ave as I was riding uphill
towards 580 at a pace that was inevitably much
slower than the freeway-bound traffic. Thanks
to that stretch of bike lane, it was no problem at
all establishing the correct position in the lanes
on Oakland Ave and then getting under the
freeway.
72. Re: New Curb Painting by Kaiser
Hospital
Wang, Joe; Clanton, Daniel; Jones,
Sabrina D., Troyan, Vitaly
Thank you
73.
74. RE: 2011 Annual Facility Safety Inspection Shepherd
Canyon
From: Shaff, Kristine
Sent: August 30, 2011
To: Nervis, Gerald; Pegross Jr., Lou; Lonestar, David
Cc: Ferguson, David; Smith, Lorenzo; Troyan, Vitaly;
Elliott, Greg; 'Dana Price'; Beck, Brian
Dear Drainage: All management and staff!
You are the first section to have multiple years of
excellent facility inspections and we want to thank you
for it! It shows that the day-to-day operations are well
done, the never ending housekeeping types of issues are
kept up, the offices, yard, storage are clean and in
compliance with regs…
I will happily bring this to next Safety Committee as
you are a model for others.
75. To all who staffed the PWA Booth at Art & Soul -
Finacom, David; Cooley, Detra; Staller, Christian; Carter, Pat;
Pegross Jr., Lou; Chan, Paul; Samuel, Bryn; Girma, Lulseged;
Patterson, Lisa; Chau, Daniel; Gagliardi, Mark; Nicks,
Johnny; Moore, LaShun; Ramirez, Elise; Miller, Herman
Thank you for doing such a fine job representing PWA and
the work we do! I hope the assignment was meaningful and
interesting for you. Community outreach is important to our
success and this opportunity for PWA to shine was in part
due to your efforts. Should you have any feedback about
our booth for future events – please forward them to me or
Detra Cooley.
Again, thanks.
Susan Kattchee I Manager, Enviromental Services Division
76.
77. To: Jackson, Renay
You are fabulous.
Not only were you the first person I thought of when
I needed information and advice/direction, level
headed, practical, cognizant of workplace realities &
personalities, you inspired me to go straight to the
source and get their buy-in, which I could do due to
your factual info – and it actually worked! AND you
took the time to go take the pictures I needed but did
not have the time (or the foresight) to get myself.
Thank you as always.
Kristine Shaff
Training & Public Service Administrator
78. A Kudos to Jennifer and Jason
From: George Duncan
Sent: July 19, 2011
To: BikePed
Subject: Biking in Oakland
Jennifer Stanley, Thanks for all the current info on Bike
related progress. I am also pleased about the new Shuttle
Bus Service that Alameda is planning to soon start
operating between Alameda College and Lake Merritt
BART.
With new signage. bike lane graphics, etc. I am feeling
much safer … Keep up the good work, you are making
Oakland a better place to live.
I am a Board Member of "Waterfront Action.com",The
"Bicycle Coalition”and a booster of The Bay Trail and
Measure DD, Thanks again, George Duncan.
79. From: Dale Davis
Sent: July 20, 2011
To: Amirzehni, Gus
Subject: Re: Keller Ave. Repaving
Thank you for this very in depth explanation. I
appreciate the time it took to format and send this
information to us. I have shared it with our
Homeowners Association.
Thank you again for your helpful response. Keep
up the good work!
(Ms.) Dale Davis
Sequoyah Hills HOA
80. To: Humphrey, Nancy
Thank you again for Thursday's three sessions
custom designed safety training on Lead, Mold,
Asbestos~ You did an awesome job of re-
designing the materials for our staff in multiple
units, to make it much more relevant to their
work. ...Your expertise came shining through, and
I believe made them all feel better and more
knowledgeable about what they face daily.
Much appreciation,
Kristine Shaff
81.
82. From: swoodkraft@aol.com
Sent: July 15, 2011
To: Smith, Lorenzo
Subject: bump repair on Templar Place
Mr Smith - Thank you so much for being
responsive to our concerns about the
bumps in our street. They have been so
bad for so long - it's just amazing to drive
over that patch without jolting noise or
discomfort…
Sincerely,
Sara Wood-Kraft
83. Re: Dimond Park Entrance at Fruitvale
Looks Amazing!
To: Miller, Herman
Thank you Herman! I was so pleased
to see it today, it brightened my
morning!
84.
85. Saturday's Neighborhood Streets Safety
To: Patton, Kenneth
Dear Kenneth,
Thank you so much for the extra work, the extra
attention to detail, and the extra inspiration you
had for the signage gracing Saturday's
Neighborhood Streets Safety community event
with the Mayor and ADA program at 18th &
Adeline! It was a pleasure working with you on
Friday back and forth, and also with your staff
who helped me out. The signs made a great look
and we will be able to use them in the future
projects with Marcel and Streets.
86. Neighborhood Streets Safety
Celebration of Pedestrian Access & Safety Model Project
Oakland, CA – Senior, disabled and student pedestrian
access and safety have been greatly improved at the busy
intersection of 18th Street and Adeline Street, thanks to the
focused attention of Mayor Quan’s Pedestrian Access and
Safety Task Force, Oakland’s Americans with Disabilities
Act Programs Division, and the Public Works Agency’s
Department of Engineering & Construction. This
“Neighborhood Streets Safety” project leveraged limited
City street and sidewalk improvement resources to address
the priorities of pedestrians that frequent this intersection.
As part of the Office of Parks and Recreation’s Unity in the
Community celebration on Saturday, June 25, 2011, the
Neighborhood Streets Safety collaborators will hold a
ribbon-cutting ceremony and press conference to celebrate
the greatly improved four-block area.
87. YOU PEOPLE ARE TOPS
I am proud of my home City,
OAKLAND.
KUDOS TO STREET MAINTENANCE
Service Request #: 371939
88.
89. From: Tom Vinson
Sent: June 23, 2011
To: PWA Call Center
Subject: Re: Request 371939
I just want to say "THANK YOU" for doing such
a nice job and doing it so quickly!
The second patch you did seems to be holding up
very well. I know resources are short and I wish I
could help. Under the circumstances, YOU
PEOPLE ARE TOPS~
I am proud of my home City, OAKLAND.
Tom Vinson
90. From: Cornu, Sharon
Sent: June 22, 2011
To: Troyan, Vitaly
RE: Bus Stop at Allen Temple Arms
Hurrah! Special thanks from this
office.
Sharon Cornu
Deputy Mayor for Community &
Governmental Relations
91.
92. Service Request 372846
From: Dr Amater Traylor
Sent: Sunday, June 19, 2011 12:59 PM
To: Ferguson, David
THIS IS TO THANK THOMAS LEACH AND HIS
CREW (M. SWAIN,FRANK JONES AND
MICHEAL BROOKS) FOR A SUPERB JOB DONE
IN A TIMELY FASHION TO RESOLVE THE PROBLEM
CAUSED BY THE APRIL 24, 2011 STORM.
YOUR PEOPLE WERE VERY PLEASANT AND
KNOWLEDGEABLE ABOUT THE PROBLEM I WAS
HAVING. PLEASE CONVEY MY PERSONAL THANKS
TO ANYONE ELSE IN YOUR DEPARTMENT WHO
MAY HAVE ASSISTED THOMAS AND HIS CREW.
SINCERELY,
AMATER Z. TRAYLOR, JR., MD
93. From: Shaff, Kristine
Sent: June 08, 2011
To: Ramsey, Wes; Chang, Jonathan
Cc: Ryugo, Jim; Levin, Brooke A.
Subject: RE: Bldg 3 inspection (Carpenter,
Welding, Paint Shop)
Nice work crews! Both for having a well run
shop with so few items for the consultant to be
concerned about, and for being the fastest ever
in resolving them. This is a model for others to
emulate. Many thanks again.
Kristine Shaff
94. SAFETY FIRST -
1. In collaboration with Risk Management,
implemented online training courses to meet
CalOSHA compliance requirements and reduce
accidents and injuries on the job.
2. In collaboration with Fleet Equipment Services,
provided enhanced safety training for both
commercial and non-commercial drivers, resulting
in fewer accidents caused by staff
3. Established Safety First site on Intranet for ease of
access by management and staff to needed
resources.
4. Implemented an annual calendar of safety
training, inspections, and audits to provide
program continuity to management and staff.
95. SAFETY FIRST
High Visibility Crosswalks - Putting
Pedestrian First in China Town
New America Media, News Report, Jonah
Most, Posted: May 26, 2011
"Jonathan Bair, a Board Member of Walk
Oakland, Bike Oakland agrees.'It’s a good
design, it’s good for pedestrians, and we’d
like to see those systems all over the city,'
he said."
96. From: Estes, Lesley
Sent: May 25, 2011
To: Pegross Jr., Lou; Lonestar, David
Cc: Ferguson, David
Subject: THANK YOU
This is a bit late but I owe you a big THANK YOU!! Last
week you came through for me in a very difficult urgent
situation. I had 60 State Water Board staff members,
including the executive officer, at the rotary nature center
waiting to see the CDS unit…. Showing off what we do is
very important in the City's ability to obtain future funds
and avoid future regulatory actions. You came through
and I very much appreciate it. Good, no, great job!
Lesley Estes, Watershed and Stormwater Management
97.
98. RE: Dumping - 48th Avenue and East 12th
Street - GONE!!
TO: Fuentes, Richard
SENT: 5/2/2012
Thank you Richard and all of the City of
Oakland folks involved in this quick
turnaround . . . I really appreciate the
expedited service and out tenants and
neighbors will as well.
Thanks again,
Ted Peterson
Peterson Properties
99.
100. From: Sharon Flynn
To: Rice, Clarence, English Dexter
Request Number: 400202
Problem Address: 1000 42ND ST
Thank you for attending this so promptly. I
believe the graffiti was gone in under an hour.
That is excellent service! We here at NOCCS very
much appreciate your hard efforts.
Thanks again and have a great weekend.
Sincerely,
101.
102. From: Ron Sipherd
Sent: Wednesday, March 07, 2012 7:56 PM
To: Brunner, Jane
Subject: Public Works response on Illegal
Dumping on Chabot Road
I want to observe that the city has been quite
responsive to these reports and swift to
remedy the situations. They deserve to be
congratulated on their performance. Ditto for
their repairing of pavement potholes in our
neighborhood; good job, guys!
103. From James Burks
Request Number: 399451
Problem Address: 3200 62ND AV
Thank you for taking care of the litter
problem at 3200 62nd Ave - #397552
James Burks
104. Downtown Cleaning for The Marathon
Event
Foster, Frank, and Versall, Roosevelt and
the crew did a great job in getting the no
parking signs out for the Marathon – very
helpful.
Jim MacIlvaine
Special Events Coordinator + Oakland Film Office
105.
106. From: Bruce Riordan
Sent: Monday, April 23
To: BikePed
Subject: Good work Jason Patton
Jason:
Just wanted to write and say
"WELL DONE" for all the work you
and your crew are doing to make
Oakland better for bikes (and
peds). ..
Thanks Jason.
Bruce Riordan
107. To: Ryugo, Jim
Cc: Troyan, Vitaly
Subject: City Employee - Tony
Mr. Ryugo,
I want to bring to your attention one of the City
of Oakland employees …who should be
recognized for his exemplary commitment to
presenting a good image of city staff.
This City of Oakland employee is an
excellent reflection of good civil service
to the public… “Tony” stood out today
and should be recognized.
Brian Mathews
Senior Program Manager- Enforcement Officer
StopWaste.Org (The Alameda County Waste
Management Authority and Recycling
108. Kudos and Compliments
November 30, 2011
Skyline High
TO: RAMEY JAMIE P.
"Just a note to express our
thanks to your great crew in
resolving the 'trough' bump at
Skyline High..."; "...excellent
work."
109.
110. From: Delgado, Kenneth
Sent: Saturday, April 28, 2012
10:12 AM
To:Seaberry, Michael
Subject: Thank you!!!
Mike, the Crew at Station 1 as well
as myself want to thank Truong
and Felipe for getting the truck
back in service in a timely
manner...The crew was very
impressed ...
111.
112. From: Delgado, Kenneth
Sent: Thursday, march 22, 2012 0:2-
To:Seaberry, Michael
Subject: Great Job
Mike, I'd like to thank you and your
staff for all the hard work...please
extend our thanks to James and
his Guys...
113. To: Electrical Services
Re: 800 Alvarado Road
Service Request Information:
Request Number: 399836
Kudos and Compliments
Problem Address: 800 ALVARADO RD
Date / Time Reported: 3/7/2012 9:41:30 AM
I truly appreciate your
assistance. Please forward my
appreciation to the responsible
department head.
With Gratitude, Maxine Jew
114. The American Public Works Association
(APWA), Northern California Chapter, honored
the Oakland’s Public Works Agency this year:
Derin Minor, Facilities
Services Manager has
been selected as APWA
Employee of the Year for
his outstanding work….
2012 APWA Awards
115. The American Public Works Association
(APWA), Northern California Chapter, honored
the Oakland’s Public Works Agency this year:
PWA Director Vitaly B. Troyan has been
nominated as one of the nation’s Top Ten
Public Works Leaders of the Year by the
Northern California Chapter of the American
Public Works Association.
Mr. Troyan has created a high performance
organization…innovative and cost
effective…
116. The American Public Works Association (APWA),
Northern California Chapter, honored the
Oakland’s Public Works Agency this year:
Nila Wong has received the Award of
Merit in Administration and Finance.
She is being recognized for her ongoing
contributions in budgeting, fiscal
management and grant administration.
Ms. Wong represents the highest example of
commitment and professionalism in public
service.
117. The American Public Works Association
(APWA), Northern California Chapter, honored
the Oakland’s Public Works Agency
Jimmy Mach is being honored with the
Award of Merit in Engineering and
Technology.
Mr. Mach has been recognized for his
efforts to improve Oakland’s pavement
preservation program, researching the
latest innovative pavement
technologies and integrating safety…
His contributions are invaluable to
City improvement.
118. The American Public Works Association (APWA),
Northern California Chapter, honored the
Oakland’s Public Works Agency
East Oakland Sports Center received
the Project of the Year award for
Structures $5M-25M
Project Manager: Lyle Oehler
Resident Engineer: Jose Gonzalez
119. TO : Shaff, Kristine
“Thanks so much for your diligence in wrapping up this
project. ... I might not have thanked you enough…”
(Jennifer Stanley)
“I really appreciate your responsiveness with this
stuff. It’s not everyone who can be depended on to
follow through…”
“Your performance has been exemplary. Every time
that I have work with you on projects, you have been
very straightforward.”
(Frank Foster)
120. ClevelandHeightsNeighborhood Chat
From: duane_v <duane_v@...>
To: ClevelandHeightsNeighbors@yahoogroups.com
Sent: December 1, 2011
Subject: [CHNeighbors] Street light maintenance
Thank you all for the useful information. I
filed a report - and what do you know - the
pile was gone the next day, with an
automated reply sent to me to confirm the
removal of said objects.
Cheers,
Dennis.
121.
122. To: Foster, Frank
Sent: Wed Jan 18, 2012
Subject: Crew on Hegenberger
Just want to say that the litter crew on
Hegenberger is doing a superb job! They're traffic
work-zone is set up very well.
Great Job!
Thanks,
Brian Beck (BlackBerry)
Employee Fleet & Safety Coordinator
123. From: Linda Adams
Sent: December 22, 2011
To: Clanton, Daniel
Cc: Troyan, Vitaly; Linda Adams
Subject: RE: 92nd Avenue @ San Leandro Streets
Good Morning Mr. Clanton,
Thanks so much for getting this done. I was so happy to
see last evening as I was turning to go home, that the
arrows were painted. We as homeowners and taxpayers
certainly do appreciate the work that the city does to
improve the safety and quality of life in our community.
Once again, thanks for getting this done.
Linda Adams, Executive Assistant
124.
125. From: Linda Adams, December 20, 2011
To: Troyan, Vitaly
Subject: 92nd Avenue @ San Leandro
…a very Special Thank You to Mr. Arthur Watson, Public
Works Department), and the Asphalt crew for getting the
pot holes fixed on 92nd Avenue & San Leandro Streets in
Oakland. I am a homeowner… and I and my entire
community are very pleased to see that the work was
done, and we can all now drive safely in that area.
…And also, great recognition to the City’s Electrical
Painters, and the Graffitti crew that continues to help
keep Oakland Clean and looking nice…Thanks to them
for all of their continued support and hard work.
Linda Adams, Executive Assistant
Alameda CTC
127. Dear Manny
Thank you, Thank you, Thank you. Unfortunately there are not enough
words to express the level of appreciation for your ability to keep all of us
safe in our vehicles. What with less and less to work with somehow you
and your staff have pulled off wonders.
Not once in all these years I have dealt with your department have I ever
heard any disgruntled or negative remarks about you. This speaks to the
your caliber of professionalism, work ethic, and ability to create a safe,
respectful place for your employees.
Yes we out here may have complained about the turn around on our
vehicles. Or search frantically for our vehicles we thought were stolen.
When they were towed after ample warning by you folks. But the
seriousness of having safe, reliable, city vehicles was always first and
formost. Enjoy your retirement. It was a pleasure to share this work
experience all these years and thank you again for all you've done to keep
me and my staff safe.
Stephanie Benavidez
OPR/Rotary Nature Center
128.
129. To: The Public Works Family
FROM: MANNY TO ALL
It was because of your constant support and
encouragement that I was able to perform my duties
so well. I have gained considerable knowledge, and I
shall always cherish this as one of the most satisfying
phases in my life. It has been a true privilege and an
honor serving for the past 27 years. On a personal
level, I have shared a special bond with all of you, and
I shall take with me special memories of our time
together. My career was challenging and rewarding. I
did my best, and I was well rewarded in kind and in
friendship. It was a privilege to be part of the City of
Oakland, Heavy Equipment Service
Manny
130. From: Ellen Gonsalves
Sent: Wednesday, January 25, 2012 12:52 PM
To: Ralls, Christine
Subject: PWCallCenter - Thank You
Hi, Debbie Houser gave me your e-mail and I just wanted to thank
your team in the PW call center as I frequently send e-mails about
illegal dumping on G Street between 92nd and 85th.
The call center has been most responsive and have even called me from
time-to-time. This service has been vital for us. It is embarrassing for
customers to see dead animals and debris.
Again, many thanks to your team! You should be very proud of their
efforts.
Thank you,
Ellen Gonsalves
Gonsel's Machine Shop
8710 G Street, Oakland
131.
132. To: Shaff, Kristine
Subject: RE: Just a quick follow-up on the 18th & Adeline
Street Improvement Project
Your expert advice and assistance in pulling together internal
resources and creating publicity for the project was
invaluable. We were extremely demanding and that the
schedule was very tight but you consistently kept to a “can
do” approach—and we did do it! The many community
members in attendance were very impressed with the
ribbon cutting event. (Darn that train wreck for getting in
the way of a good news story!)
Christine Calabrese
ADA Programs Manager
136. Re: Repaving Project on Claremont Avenue
From: Wald, Zachary
Chief of Staff
Sent: Thursday, September 01, 2011 1:03 PM
To: Lau, David W
Subject: Thank you to Joseph Tanios and Wai Wong
David –
I am writing to express how appreciative I am of the extra
effort that Joseph Tanios and Wai Wong have put
into the repaving project on Claremont Avenue….Great
Work!
Jane Brunner, City Council District 1
137.
138. From: Ivan Jacome, California Highway Patrol
Re: Oakland Public Works National Leader of the Year Award
Mon 4/16/2012 6:33 AM
Bravo
To: Marsh, Joseph; Carthan, Brian; Ryugo, Jim; Troyan, Vitaly; Mitchell,
Jason; Dana Price; Elliott, Greg
Mar 7, 2012, at 2:55
Thank you for your leadership Joe! Good communication.
Brooke A. Levin
Assistant Director Public Works
Sent from my iPhone
139. RE: Cityworks automated emails - improved (with hyperlinks)
Thu 4/26/2012 4:58 PM
McCabe, John; Mitchell, Jason
Jones, Sabrina D.
John:
Your work is really appreciated. Thank you!
"Awesome! Thanks Oakland DPW!" More citizen satisfaction in
@CityofOakland http://t.co/qajkDUA9 #gov20 -- SeeClickFix (@seeclickfix)
Sent from my Motorola Smartphone on the Now Network from Sprint!
140.
141. To David Lau, Neary Mike, Troyan Vitaly
New Service Request #375871 - Kudos and Compliments - 1ST AV &
LAKESHORE AV
Kudos and Compliments - 1ST AV & LAKESHORE AVE
Pittman Green
7/14/2011 3:49:45 PM
Special kudos to Joel Peters!
MR. PITMAN WOULD LIKE TO THANK MR JOEL PETER AND EVERYONE FOR
ALL THE GREAT WORK 1ST AVE& LAKESHORE AVE AND FOR PROVIDING
THE STREET SIGNS FOR PITTMAN GREEN.
Project C227310-Rehabilitation of Sanitary Sewers in the area bounded by
Midvale Ave, I-580 FWY, Laurel Ave, and Carlsen St.
Thank you.
142.
143. Oakland Public Works Director is National Top
Ten Leader of the Year
Oakland, CA – Oakland Public Works Director, Vitaly B.
Troyan, P.E. has been honored by the American Public
Works Association (APWA) as recipient of their Top Ten
Public Works Leader of the Year award for 2012. The
award recognizes the “excellence of the best and the
brightest leaders in the profession,” according to APWA
Executive Director Peter B. King.
144.
145. McCabe, John
Nice!
"Fixed - thank you!" -A citizen in @CityOfOakland who's happy to see that
the graffiti they reported has been #fixed http://t.co/VYjir3NI -- SeeClickFix
(@seeclickfix)
Sent from my Motorola Smartphone on the Now Network from Sprint!
Re: OGP Race Course
Sent: Wednesday, April 11, 2012 3:48 PM
To: Starr, Iris; Smith, Dale; Patton, Jason; Robert Leibold
Subject: thanks DPW
Dear Iris Starr,
Just wanted to thank you and the Oakland Department of Public Works for
helping improve the OGP race course.
Mark Sneed
Major Motion Cycling
146.
147. From: Foster, Frank
Sent: Friday, February 17, 2012 3:16 PM
To: Shaff, Kristine
Subject: RE: Agenda Report
Kristine,
You are a lifesaver. I am glad we are on the same team. I greatly
appreciate your assistance!!!
Frank Foster
From: Moore, LaShun
Sent: Monday, April 02, 2012 11:40 AM
To: Shaff, Kristine
Subject: RE: SHELTER in PLACE ORDER ---- OPD Reporting a Shooting
Incident at Edgewater and Hegenberger
Good job for being on top of it Kristine
Ms. LaShun Moore-Cotton
148.
149. RE: West Oakland Graffiti Abatement Program
Monday, April 16, 2012 9:29 AM
From: Smith, Sandra M
Building Services
To: Levin, Brooke A.; Hunter, Gregory
As you are aware, graffiti is an on-going problem so we are happy that
this service is available in the West Oakland area…
Oakland Public Works National Leader of the Year Award
Wed 4/18/2012 10:37 AM
Congratulations to the director.
David E. Fraser, MPA, MBA, Ed.S., Ed.D. Cand.
Adjunct Professor Public Affairs & Administration
California State University, East Bay
150.
151. From: Mike Lydon
Sent: Wednesday, March 07, 2012 1:38 PM
To: Ryugo, Jim
Cc: Douglas II, Mark; Ann Kranack; Valerie Ow; Barra-Gibson, Maria
Subject: Pedestal & Plaque
Wow ! You guys are awesome ! Thanks for the quick response to our plight and up-
righting the fallen plaque. That's a tough ole plaque. It really looks fine and survived
the topple quite well. Please thank all involved for us - they are first rate !
Cheers
Mike Lydon
Piedmont Avenue Merchants Association
To: Deloach Reed, Teresa; Campbell-Washington, Anne; Jenkins, Dawn; Sierra, Patricia; Perkins,
Cynthia; Jackson, Jimmie; Haliburton, Fred; Sheppard, Adrian; White, Darin; Hoffmann, Mark; Miguel,
Steve; Pastor, Scott; Walker, Larry; Bailey, Ken; Troyan, Vitaly; LaCasse, Kirsten; Mitchell, Jason;
Hernandez, Rina; Montu, Janelle; Landreth, Sabrina; Solitei, Osborn; Seaberry, Michael; Hatcher Jr,
Lucius; Galang, Elvira; Parras, Erico; Manley, Tom; Lipp, Robert; Young, BobThis is the letter to
expression our appreciation to you as part of the effort for the fire truck purchasing
TEAM OAKLAND, THANK YOU FOR A JOB WELL-DONE!!
We look forward to working with PWA, the local vendor and the manufacturer to complete this
process.
Donna Hom - Chief Financial Officer/Personnel Manager - Oakland Fire Department
152.
153. Request Number: 397907
Description: Kudos and Compliments
Problem Address: 95TH AV & A ST
Category: OTHER
Date / Time Reported: 2/21/2012 8:26:23 AM
JENNIFER *************Comments:
R: Jason,
The neighbors and I wanted thank you for the time and effort you put into getting
95th street cleaned up. We’re happy to find hard working people like you who act
with urgency. Keep up the good work.
To: Deloach Reed, Teresa; Campbell-Washington, Anne; Jenkins, Dawn; Sierra, Patricia; Perkins,
Cynthia; Jackson, Jimmie; Haliburton, Fred; Sheppard, Adrian; White, Darin; Hoffmann, Mark; Miguel,
Steve; Pastor, Scott; Walker, Larry; Bailey, Ken; Troyan, Vitaly; LaCasse, Kirsten; Mitchell, Jason;
Hernandez, Rina; Montu, Janelle; Landreth, Sabrina; Solitei, Osborn; Seaberry, Michael; Hatcher Jr,
Lucius; Galang, Elvira; Parras, Erico; Manley, Tom; Lipp, Robert; Young, Bob
This is the letter to express our appreciation to you as part of the effort for the fire truck purchasing
TEAM OAKLAND, THANK YOU FOR A JOB WELL-DONE!! We look forward to working with
PWA, the local vendor and the manufacturer to complete this process.
Donna Hom - Chief Financial Officer/Personnel Manager - Oakland Fire Department
158. Lou Pegross Nila Wong
David Ferguson Pat Carter
Everett Cleveland Ignacio Navarro
Kelly Pschirrer Joseph Marsh
Lois Loving Eddie Dunbar
Herman Miller Elena Negoita
Detra Cooley Darian Avelino
Bryn Samuel Wlad Wlassowsky
Brian Beck
Iris Starr Marcie Pardo-Espinosa
Bruce Williams LeRoy Slaughter & East
Yolanda Lopez Oakland Senior Center
Sabrina Jones Cookie Robles-Wong &
Kristine Shaff Dunsmuir House