11. Search Engine Results
• Search Google
– Turn off Personalized Search
– Top 10 keyword phrases
– Note your organic rank and maps appearance
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12. Social Media Presence
• Start with the big 3
– Google Places Reviews
– Facebook
– Twitter
• Location Based Social Sites
– Foursquare
– Get Glue
• Up and Comers . . . . ..
– Pinterest
– WeRewards
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23. Email Marketing
Grow database of consumers
Continue conversation (engage)
Offers - coupons
Special Invitations to Events
Things to Do
Insider Information
Advocacy programs
Call to Action!
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27. 41.5% say they’d
recommend a business that
they heard about from
friends on Facebook
36% recommend brands
they learned about on
Blogs
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eMarketer 11/2011
30. “Every So Often, Something Comes Along that
Changes the Rule Book” Jim Licinski, Google
30
Jim Licinski, VP U.S. Sales and Services, Google “Winning the
Zero Moment of Truth”
31. 31
Jim Licinski, VP U.S. Sales and Services, Google “Winning the
Zero Moment of Truth”
38. Measure, Monitor and Adjust
• Goals
– Direct Response
– Research
– Talk with friends
• Analytics
– Planning measurement around those goals
• Optimize
– Adjust investment
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39. Next Steps
• Audit your companies site, search performance and social
presence
• Identify target audiences
• Set measureable goals
39