With the boom of smart phones, telecom companies faced new unmet needs of their customers. With our experience in this industry, we are introducing new solutions and products that fit today's needs.
Our products include e & m Commerce, Mobile app engagement platform, Single touch Point, and mobile apps.
2. Inomera Research is a software
development and solutions company
Introduction
• Focusing on telecom, retail, e&m-
commerce and finance industries
• Operates in Turkey, UK, and middle
east
• More than 100 projects in mobile
business, e-commerce, finance, ERP,
CRM, ECM
• Experienced in product development
and owner of Netmera
3. We enable businesses to touch their
customers at the right time, with the right
content, at the right place.
We help you to touch your customers
Mission
4. Inomera Telecom Services
Netmera Powered
Products
Touch your customers
through your mobile apps
Single Touch Point
Your channels should
recognize your customers
and respond to their
needs
E&M Commerce
End to end e-commerce
m-commerce solutions
Mobile apps
Ready made or custom
mobile apps tailored for
telco needs
We help you to touch your customers
5. Inomera Telecom Services
Netmera Powered
Products
Touch your customers
through your mobile apps
We help you to touch your customers
6. What is Netmera?
Netmera is a mobile app engagement platform
SDK REST API CONTROL
PANEL
• Integrated to your mobile app and backend systems
• Understands customer needs and context and delivers related
messages thru mobile app
• Is controlled by a very easy to use control panel
9. 1. Find the right person
Depend on users in-app
behaviors such as:
•Open rates
•Time spent in app
•Purchasing frequency
Use their own preferences:
•Demographics
•Interests
•Mobile devices
•CRM Tags
Location
•Geo Location
•Geo Fences
•Micro Location
Autotrigger your
messages based on:
•In-app user actions
•Events happening in your
system
10. 2. Create a message
Reach your users with:
Regular push campaigns
• Add parameters
•Custom sound
•Badge increment
•Vibration
Rich push campaigns
•Insert images
•Links
•Maps
•Video etc…
•Store them in push inbox
Pop-ups
•Reach even opt-out users
•Design pop-up size based on your
needs
•Insert rich media
11. 3. Analyze
Campaign Analytics
•Success rates
•Push open rates
•Click through rates
•Device info
App Analytics
•App open rates
•Time in app
•Install rates
•Specific user actions
Bugs and errors
•Exception details
•Exception grouping
12. Enrich messages
with rich media
With Netmera you can
send rich media content
Price this product
as Premium SMS
Both targeting and rich
media makes this service
a premium tool.
Offer operator
CRM/Segmentation
Capabilities for Mobile Apps
Combined with Rich Media
Notifications.
Offer this service to mobile
marketing customers as a
premium mobile marketing
tool
Rich push notifications
for mobile marketing
Netmera powered
products/ 1
Use operator
CRM/segmentation
capabilities
Mobile marketing
customers can benefit
from your targeting
capabilities
13. Send rich push
like SMS
You can deliver mobile
marketing customers’
messages this way, plus
you can do targeting
Telecom operators distribute
their own devices. Embed this
service in Android devices
that are distributed by the
operator.
Rich media messages will be
distributed like SMS
Operator segmentations can
be used.
App Free Rich
Push Service
Netmera Powered
Products/ 2
Pre install Netmera
Service to the
device
Installations are made
before device distribution or
remote upload is used for
already distributed devices
Service is pre-
installed in the
Android device
Price this product
as Premium SMS
Both targeting and rich
media makes this service
a premium tool.
14. Inomera Telecom Services
Single Touch Point
Your channels should
recognize your customers
and respond to their
needs
We help you to touch your customers
15. What is Single Touch Point?
Your customers need to get single communication from you
Online
Sales
Customer
service
interface Campaign
and offers
Web portal
Mobile App & Web
Your customers reach you from
different online channels, but
they need to hear one single
voice.
Each customer has different
needs and different
relationships with your brand.
Single Touch Point helps you
build up better relationships
with your customers.
16. How does Single Touch Point Work?
Customer visits your
touch point
Single Touch Point
recognizes customer
thru CSI
Related offers come
from “Campaigns and
offers”
Related products come
from online sales
Customer sees relevant
information
17. Inomera Telecom Services
E&M Commerce
End to end e-commerce
m-commerce solutions
We help you to touch your customers
18. Inomera provides a complete solution for your E&M Commerce projects
A complete E&M Commerce Solution
Web Portal
Product Catalog
Basket Check out &
Payment
Mobile Apps
Order management
Campaign Management
CRM Adapters and integrations
19. M-Commerce
↘ Native iOS, Android, and Windows Phone Apps
↘ Customer experience designed for tablets & phones
↘ Netmera integration to support loyalty, engagement
and conversion rates
↘ Adaptive with mobile web
Engagement
More
engagement
with Netmera
Loyalty and
Retention
Increase loyalty
and retention
with Netmera
Experience
Best experince
with native
apps.
21. Inomera Telecom Services
Mobile apps
Ready made or custom
mobile apps tailored for
telco needs
We help you to touch your customers
22. VAS Store
↘ VAS are difficult to discover for smart phone users. The idea is to build
a VAS store, where users can get recommendations based on their
habits and find related services.
↘ VAS marketplace app with a freemium model
↘ A trustworthy reference center for app users, a marketplace for
VAS partners
↘ Targeted recommendations are sent as push notifications
↘ Ability to manage subscriptions in the app, no need for SMS approvals
Experience
Better user
experience than
SMS
Purchasing
Easier subscription
process leads to
increased revenue
Discoverability
Better
discoverability for
services
Rich Content
Delivering services
via rich push
notifications
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23. In this mobile
application, customers
can login to view their
account details,
reports, manage their
bills and payments,
recharge their prepaid
accounts, investigate
their dashboards,
transfer credits, and
reach other Turkcell
services and products.
Turkcell Utility App
Custom App Developement