TD Bank’s VP shares their Continuous Improvement Deployment Story “FREE WEBINAR” Continuous Improvement Testimony from TD Bank Presented in a 1 hour webinar - EXCEPTIONAL BUSINESS RESULTS! http://tinyurl.com/pau4bpj Vice President of Process Improvement and Service Quality at TD Bank, Leslie Behnke, says the organization has over 100 dedicated process experts supporting over 1000 discrete projects resulting in hundreds of millions in financial benefits. Check out this webinar, sponsored by http://www.smartersolutions.com, to learn how to achieve these results! WEBINAR DATE: Thursday, April 17 WEBINAR TIME: 10:00am PT / 11:00am MT / 12:00pm CT / 1:00pm ET REGISTRATION: http://tinyurl.com/pau4bpj *Seats are limited in the live presentation. Register now to save your spot! A recording will be made available at http://tinyurl.com/pbmlsuj after the live event.

1. Continuous Improvement Testimony
from TD Bank
Presented in a 1 hour webinar - EXCEPTIONAL BUSINESS RESULTS!
Vice President of Process Improvement and Service Quality at TD Bank, Leslie Behnke, says the organization
has over 100 dedicated process experts supporting over 1000 discrete projects resulting in hundreds of
millions in financial benefits.
DATE: Thursday, April 17
TIME: 10:00am PT / 11:00am MT / 12:00pm CT / 1:00pm ET
REGISTRATION: http://tinyurl.com/pau4bpj
*Seats are limited in the live presentation.
Register now to save your spot! A recording will be made
available at http://tinyurl.com/pbmlsuj after the live event.
Leslie Behnke
VP Process Improvement and Service Quality,
TD Bank Group
As Vice President of Process Improvement and Service Quality for TD Bank Group, Leslie is responsible for
driving End to End process improvement through the deployment of Lean Six Sigma practices across a
portfolio of 27 business units. The Service Quality Centre of Excellence has led the completion of over
1000 Continuous Improvement projects resulting in hundreds of millions in cumulative financial
benefits. The Service Quality Centre of Excellence has deployed a full line of process improvement training
and certification programs.
Prior to joining TD in August 2008, Leslie worked in Hartford, Connecticut where she was responsible for
Enterprise Business Excellence for the Cigna Corporation. Before joining Cigna, Leslie spent more than 20
years with Motorola in sales, international business development, global operations, vendor management
and end-to-end quality management roles.
Leslie has been a featured speaker and contributor to numerous Global Business Excellence forums including
the American Society for Quality, The Conference Board, World Conference Business Forums, Federated
Press – Women in Leadership and the Process Excellence Network. Leslie is the recipient of an ASQ Quality
Executive of the Year Award, The Connecticut Quality Executive of the Year, The Leading Enterprise Award
in Quality from the People’s Republic of China and several Motorola CEO Quality awards in recognition of
Global Best Practices in quality deployment.
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2. About Forrest Breyfogle and Smarter Solutions
Forrest Breyfogle is a passionate quality professional and former IBM engineer who does not believe in
watered-down teaching or training being a commodity offered anywhere by anyone. He is an ASQ
Fellow, a Crosby Medal winning author and a world-wide speaker. In 1992 Breyfogle founded Smarter
Solutions which offers LSS training and certification and business consulting.
Connect with Forrest on LinkedIn https://www.linkedin.com/in/forrestbreyfogle
e-mail: Forrest@SmarterSolutions.com
Smarter Solutions, Inc. http://www.smartersolutions.com
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