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Ā© 2014 IBM Corporation
IBM InfoSphere Data Replication
for Big Data
Ā© 2014 IBM Corporation2
Disruptive forces impact long standing business models across
industries. Agility is key to survival.
ā€œData is the new oil. Data is just like
crude. Itā€™s valuable, but if unrefined it
cannot really be used.ā€
ā€“ Clive Humby
ā€œWe have an economy based on a
resource that is not only renewable,
but self-generating. Running out is
not a problem, drowning in it is.ā€
ā€“ John Naisbitt
Shift of power to the
consumer
Pressure to do more
with less
Proliferation of big
data
Ā© 2014 IBM Corporation3
$8 Million
Financial
Telco
$4.6 Million
24 x 7 operations ā€¦ will continue to
drive demand for replication as a
key element of a high-availability
strategy for mission-critical databases.
IT$3.3 Million
However agility cannot be at the expense of availability
Source: IDC WW Data Development and Management Tools Software 2010 Vendor and Segment Analysi
Source: Robert Frances Group 2006, ā€œPicking up the value of PKI: Leveraging z/OS for Improving Manageability,
Reliability, and Total Cost of Ownership of PKI and Digital Certificates.ā€ (*)
Cost of 1 hour of downtime during
core business hours
Ā© 2014 IBM Corporation
Ā© 2014 IBM Corporation4
How do you balance the
need for agility with
availability?
Ā© 2014 IBM Corporation5
Information Integration & Governance
Exploration,
landing and
archive
Trusted data
Reporting &
interactive
analysis
Deep
analytics &
modeling
Data types Real-time processing & analytics
Transaction and
application data
Machine and
sensor data
Enterprise
content
Social data
Image and video
Third-party data
Operational
systems
Actionable
insight
Decision
management
Predictive analytics
and modeling
Reporting, analysis,
content analytics
Discovery and
exploration
By using a next generation architecture for delivering insights
Ā© 2014 IBM Corporation
Ā© 2014 IBM Corporation6
The T=tale of a Large Telco: The challenge
Benefits
Ā© 2014 IBM Corporation
Ā© 2014 IBM Corporation7
The tale of a Large Telco:
The solution: InfoSphere Data Replication + CRM
Benefits
All while maintaining peak system performance
Ā© 2014 IBM Corporation
Ā© 2014 IBM Corporation8
ā€œIBM InfoSphere Data Replication
gives us real-time insight into our
operations, helping us to attract new
business and maintain our
leadership position.ā€ ā€“ A large US
Telco
Ā© 2014 IBM Corporation9
Organizations use InfoSphere Data Replication
because it captures changed data from database logs for minimum latency and impact
Minimum impact
ā€¢ No additional hardware requirements
ā€¢ Minimal network bandwidth usage
ā€¢ No application or schema changes
ā€¢ Negligible impact on production
systems
ā€¢ No batch window requirements
Minimum latency
ā€¢ Transactions transformed and sent to
target as they occur
ā€¢ Scales with increasing data volumes
ā€¢ Performs with shrinking processing
windows
Simple to use
ā€¢ Easy wizard driven installation
and set up
ā€¢ Easy configuration with GUI,
scripting or API
ā€¢ Easy monitoring with full function
dashboard
Ā© 2014 IBM Corporation
Ā© 2014 IBM Corporation10
InfoSphere Data Replication
Real-time, low impact, trusted data delivery for the enterprise
ā€¢ Heterogeneous Data Delivery ā€¢ Conflict Detection and Resolution
ā€¢ Drag and Drop Transformations ā€¢ Internationalization ā€¢ Built in Monitoring
Ā© 2014 IBM Corporation
Ā© 2014 IBM Corporation11
Ā© 2013 IBM Corporation
So how does IBM
InfoSphere Data Replication
enable faster insights from
Big Data?
Ā© 2014 IBM Corporation12
Ā© 2014 IBM Corporation
In
ways
Ā© 2014 IBM Corporation13
Ā© 2014 IBM Corporation
Scenario 1 ā€“ The problem
Real-time analysis that doesnā€™t impact transactional systems
Retail
A mid-sized company wants has
access to lots of potentially valuable
data that is dormant or discarded due
to size/performance considerations.
Itā€™s unclear to them what of the data
that isnā€™t discarded should be
analyzed and what is just noise.
Ā© 2014 IBM Corporation14
Ā© 2014 IBM Corporation
They decide to use Hadoop to sift
through potentially large volumes of
unstructured or semi-structured data
to capture the relevant information
that needs to be combined with
transactional data before sending
it to a warehouse.
How do they ensure they
donā€™t impact the transactional
source systems?
Retail
Scenario 1 - The problem (continued)
Real-time analysis that doesnā€™t impact transactional systems
Ā© 2014 IBM Corporation15
Scenario 1 ā€“ The solution
InfoSphere Data Replication for Big Data Exploration on Hadoop
Use
InfoSphere Data Replicationā€™s
HDFS apply to send data in real-
time to Hadoop distributions like
IBM InfoSphere BigInsights,
Cloudera and Hortonworks.
Because
InfoSphere Data Replicationā€™s
Hadoop integration allows you
to gain new insights quickly
and easily.
Ā© 2014 IBM Corporation
Ā© 2014 IBM Corporation16
Scenario 2 ā€“ The problem
Inability to access real-time transaction data in multiple formats
Ā© 2014 IBM Corporation
Scotiabankā€™s clients required the
ability to access real-time balance
and transaction data on demand and
in multiple formats. However, their
architecture could no longer meet
business requirements.
Banking
Ā© 2014 IBM Corporation17
Scenario 2 ā€“ The solution
InfoSphere Data Replication for data warehouse optimization
Use
InfoSphere Data Replication to
feed operational mainframe and
distributed data in real-time to
your enterprise data warehouse.
Because
InfoSphere Data Replication
uses parallelism and
proprietary algorithms to
supercharge data delivery for
an active data warehouse.
When
You want to make better
business decisions faster
based on up-to-the-second data.
Ā© 2014 IBM Corporation
Ā© 2014 IBM Corporation18
Scenario 2: The result
Dramatic time reduction to deliver reports to support timely, accurate decisions
99%
Reduced time
to deliver
reports
Reduced time
to deliver
reports
Ā© 2014 IBM Corporation
ā€œThe dramatic increase in reporting
usage that we have seen since
the rollout of the solution confirms
the value that our clients place on
convenient access to timely, accurate
information about their business. ā€
Senior Vice President, Cash Management and Payment Services,
Global Transaction Banking, Scotiabank
Ā© 2014 IBM Corporation19
Scenario 3: The problem
An organization needs to increase customer satisfaction
Ā© 2014 IBM Corporation
Telecom
A telco wants to provide a new service to
its customers to increase customer
satisfaction. It wants to allow mobile phone
subscribers to specify a personal limit of
costs per month. When their balance nears
or exceeds this maximum, the customer
receives an email and text message
letting them know.
Ā© 2014 IBM Corporation20
Ā© 2014 IBM Corporation
Telecom
The information the telco needs to
provide this service is in their heavily
used billing system built on a
relational database. Rather than
rewriting it, they can use InfoSphere
Data Replication to detect changes
and InfoSphere Streams to
handle the events and
trigger the email and
text messages.
Scenario 3 - The problem (continued)
An organization needs to increase customer satisfaction
Ā© 2014 IBM Corporation21
Real-time processing & analytics platformData types
Transaction and
application data
Machine and
sensor data
Enterprise
content
Social data
Image and video
Third-party data
INFOSPHERE DATA
REPLICATION
INFOSPHERE
STREAMS
Enterprise
class stream
processing &
analytics
Actionable insight
Decision
management
Predictive analytics
and modeling
Reporting, analysis,
content analytics
Discovery and
exploration
Scenario 3 ā€“ The solution
InfoSphere Data Replication and InfoSphere Streams for operations analysis
Use
InfoSphere Data Replication to
detect changes in real-time and
InfoSphere Streams to apply
stream analytics for complex
event processing.
Because
IBM is the only vendor with a
mature streaming analytics
platform that includes the
capability to capture data from
anywhere.
When
You want to uncover fraud,
upsell opportunities or
perform operations analysis.
Low impact,
high
performance
data capture
Ā© 2014 IBM Corporation
Ā© 2014 IBM Corporation22
Financial
Services
Government
Retail
Telecom
Other industry-specific applications
Multi-channel sales.
Real-time inventory.
Gift registry updates.
Verifying benefit
eligibility.
Security threat
detection.
Mobile banking.
Fraud detection.
First call resolution.
Cross-sell/up-sell.
Customer retention.
Ā© 2014 IBM Corporation
Ā© 2014 IBM Corporation23
ā€¢ IBMĀ® InfoSphereĀ® Data Replication
ā€¢ IBM InfoSphere Information Server
ā€¢ IBM InfoSphere DataStageĀ®
ā€¢ IBMĀ® PureDataā„¢ System for Analytics, powered by
IBM NetezzaĀ®
ā€¢ IBM Global Business ServicesĀ® ā€“ Business
Consulting Services
ā€¢ IBM Business Partner iSoftStone
A Beijing-based mobile payments processor
uses big data and analytics to maximize insight from client transaction data
20% growth
annually through improving
customer insight
Solution components
Business challenge: Growing volumes and varieties of data have made it
increasingly difficult for businesses to gain insight from customer transactions.
This payment-processing company based in Beijing ingested but could not gain
value from the massive amounts of data from payment transactions between its
business customers and their consumers.
The smarter solution: Using a big data and analytics solution, the company can
now identify its most valuable customers to offer them new products and services
first, helping grow its business. It can analyze how consumers are using its
payment services by factors such as region, time and type of business, helping
continually optimize and target its services. The solution also helps the company
grade and segment its business customers by risk propensity and offer low-risk
customers simplified risk management rules that speed transaction processing.
Using the analytics solution to gain value from its data helps the company
understand its customersā€™ real needs.
192% higher
successful transaction rate
for high-value customers
through simplified processes
75% faster
report generation speed
Ā© 2014 IBM Corporation
Ā© 2014 IBM Corporation24
For more information
ļ‚§ Website: http://www-
01.ibm.com/software/data/repl
ication/
ļ‚§ Paper: Derive actionable, real-
time insight from your big
data with data replication
Ā© 2014 IBM Corporation
ļ‚§ developerWorks article: Use
InfoSphere Data Replication
change data capture technology
with InfoSphere BigInsights
ļ‚§ Twitter: @IBMDataRep
Ā© 2014 IBM Corporation26
ā€¢ Ā© IBM Corporation 2014. All Rights Reserved.
ā€¢ The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained
in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBMā€™s current product plans and strategy, which are
subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing
contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and
conditions of the applicable license agreement governing the use of IBM software.
ā€¢ References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or
capabilities referenced in this presentation may change at any time at IBMā€™s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to
future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by
you will result in any specific sales, revenue growth or other results.
ā€¢ If the text contains performance statistics or references to benchmarks, insert the following language; otherwise delete:
Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will
experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage
configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
ā€¢ If the text includes any customer examples, please confirm we have prior written approval from such customer and insert the following language; otherwise delete:
All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs
and performance characteristics may vary by customer.
ā€¢ Please review text for proper trademark attribution of IBM products. At first use, each product name must be the full name and include appropriate trademark symbols (e.g., IBM
LotusĀ® SametimeĀ® Unyteā„¢). Subsequent references can drop ā€œIBMā€ but should include the proper branding (e.g., Lotus Sametime Gateway, or WebSphere Application Server).
Please refer to http://www.ibm.com/legal/copytrade.shtml for guidance on which trademarks require the Ā® or ā„¢ symbol. Do not use abbreviations for IBM product names in your
presentation. All product names must be used as adjectives rather than nouns. Please list all of the trademarks that you use in your presentation as follows; delete any not included in
your presentation. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International
Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both.
ā€¢ If you reference AdobeĀ® in the text, please mark the first use and include the following; otherwise delete:
Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other
countries.
ā€¢ If you reference Javaā„¢ in the text, please mark the first use and include the following; otherwise delete:
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
ā€¢ If you reference MicrosoftĀ® and/or WindowsĀ® in the text, please mark the first use and include the following, as applicable; otherwise delete:
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
ā€¢ If you reference IntelĀ® and/or any of the following Intel products in the text, please mark the first use and include those that you use as follows; otherwise delete:
Intel, Intel Centrino, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States
and other countries.
ā€¢ If you reference UNIXĀ® in the text, please mark the first use and include the following; otherwise delete:
UNIX is a registered trademark of The Open Group in the United States and other countries.
ā€¢ If you reference LinuxĀ® in your presentation, please mark the first use and include the following; otherwise delete:
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of
others.
ā€¢ If the text/graphics include screenshots, no actual IBM employee names may be used (even your own), if your screenshots include fictitious company names (e.g., Renovations, Zeta
Bank, Acme) please update and insert the following; otherwise delete: All references to [insert fictitious company name] refer to a fictitious company and are used for illustration
purposes only.
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IBM InfoSphere Data Replication for Big Data

  • 1. Ā© 2014 IBM Corporation IBM InfoSphere Data Replication for Big Data
  • 2. Ā© 2014 IBM Corporation2 Disruptive forces impact long standing business models across industries. Agility is key to survival. ā€œData is the new oil. Data is just like crude. Itā€™s valuable, but if unrefined it cannot really be used.ā€ ā€“ Clive Humby ā€œWe have an economy based on a resource that is not only renewable, but self-generating. Running out is not a problem, drowning in it is.ā€ ā€“ John Naisbitt Shift of power to the consumer Pressure to do more with less Proliferation of big data
  • 3. Ā© 2014 IBM Corporation3 $8 Million Financial Telco $4.6 Million 24 x 7 operations ā€¦ will continue to drive demand for replication as a key element of a high-availability strategy for mission-critical databases. IT$3.3 Million However agility cannot be at the expense of availability Source: IDC WW Data Development and Management Tools Software 2010 Vendor and Segment Analysi Source: Robert Frances Group 2006, ā€œPicking up the value of PKI: Leveraging z/OS for Improving Manageability, Reliability, and Total Cost of Ownership of PKI and Digital Certificates.ā€ (*) Cost of 1 hour of downtime during core business hours Ā© 2014 IBM Corporation
  • 4. Ā© 2014 IBM Corporation4 How do you balance the need for agility with availability?
  • 5. Ā© 2014 IBM Corporation5 Information Integration & Governance Exploration, landing and archive Trusted data Reporting & interactive analysis Deep analytics & modeling Data types Real-time processing & analytics Transaction and application data Machine and sensor data Enterprise content Social data Image and video Third-party data Operational systems Actionable insight Decision management Predictive analytics and modeling Reporting, analysis, content analytics Discovery and exploration By using a next generation architecture for delivering insights Ā© 2014 IBM Corporation
  • 6. Ā© 2014 IBM Corporation6 The T=tale of a Large Telco: The challenge Benefits Ā© 2014 IBM Corporation
  • 7. Ā© 2014 IBM Corporation7 The tale of a Large Telco: The solution: InfoSphere Data Replication + CRM Benefits All while maintaining peak system performance Ā© 2014 IBM Corporation
  • 8. Ā© 2014 IBM Corporation8 ā€œIBM InfoSphere Data Replication gives us real-time insight into our operations, helping us to attract new business and maintain our leadership position.ā€ ā€“ A large US Telco
  • 9. Ā© 2014 IBM Corporation9 Organizations use InfoSphere Data Replication because it captures changed data from database logs for minimum latency and impact Minimum impact ā€¢ No additional hardware requirements ā€¢ Minimal network bandwidth usage ā€¢ No application or schema changes ā€¢ Negligible impact on production systems ā€¢ No batch window requirements Minimum latency ā€¢ Transactions transformed and sent to target as they occur ā€¢ Scales with increasing data volumes ā€¢ Performs with shrinking processing windows Simple to use ā€¢ Easy wizard driven installation and set up ā€¢ Easy configuration with GUI, scripting or API ā€¢ Easy monitoring with full function dashboard Ā© 2014 IBM Corporation
  • 10. Ā© 2014 IBM Corporation10 InfoSphere Data Replication Real-time, low impact, trusted data delivery for the enterprise ā€¢ Heterogeneous Data Delivery ā€¢ Conflict Detection and Resolution ā€¢ Drag and Drop Transformations ā€¢ Internationalization ā€¢ Built in Monitoring Ā© 2014 IBM Corporation
  • 11. Ā© 2014 IBM Corporation11 Ā© 2013 IBM Corporation So how does IBM InfoSphere Data Replication enable faster insights from Big Data?
  • 12. Ā© 2014 IBM Corporation12 Ā© 2014 IBM Corporation In ways
  • 13. Ā© 2014 IBM Corporation13 Ā© 2014 IBM Corporation Scenario 1 ā€“ The problem Real-time analysis that doesnā€™t impact transactional systems Retail A mid-sized company wants has access to lots of potentially valuable data that is dormant or discarded due to size/performance considerations. Itā€™s unclear to them what of the data that isnā€™t discarded should be analyzed and what is just noise.
  • 14. Ā© 2014 IBM Corporation14 Ā© 2014 IBM Corporation They decide to use Hadoop to sift through potentially large volumes of unstructured or semi-structured data to capture the relevant information that needs to be combined with transactional data before sending it to a warehouse. How do they ensure they donā€™t impact the transactional source systems? Retail Scenario 1 - The problem (continued) Real-time analysis that doesnā€™t impact transactional systems
  • 15. Ā© 2014 IBM Corporation15 Scenario 1 ā€“ The solution InfoSphere Data Replication for Big Data Exploration on Hadoop Use InfoSphere Data Replicationā€™s HDFS apply to send data in real- time to Hadoop distributions like IBM InfoSphere BigInsights, Cloudera and Hortonworks. Because InfoSphere Data Replicationā€™s Hadoop integration allows you to gain new insights quickly and easily. Ā© 2014 IBM Corporation
  • 16. Ā© 2014 IBM Corporation16 Scenario 2 ā€“ The problem Inability to access real-time transaction data in multiple formats Ā© 2014 IBM Corporation Scotiabankā€™s clients required the ability to access real-time balance and transaction data on demand and in multiple formats. However, their architecture could no longer meet business requirements. Banking
  • 17. Ā© 2014 IBM Corporation17 Scenario 2 ā€“ The solution InfoSphere Data Replication for data warehouse optimization Use InfoSphere Data Replication to feed operational mainframe and distributed data in real-time to your enterprise data warehouse. Because InfoSphere Data Replication uses parallelism and proprietary algorithms to supercharge data delivery for an active data warehouse. When You want to make better business decisions faster based on up-to-the-second data. Ā© 2014 IBM Corporation
  • 18. Ā© 2014 IBM Corporation18 Scenario 2: The result Dramatic time reduction to deliver reports to support timely, accurate decisions 99% Reduced time to deliver reports Reduced time to deliver reports Ā© 2014 IBM Corporation ā€œThe dramatic increase in reporting usage that we have seen since the rollout of the solution confirms the value that our clients place on convenient access to timely, accurate information about their business. ā€ Senior Vice President, Cash Management and Payment Services, Global Transaction Banking, Scotiabank
  • 19. Ā© 2014 IBM Corporation19 Scenario 3: The problem An organization needs to increase customer satisfaction Ā© 2014 IBM Corporation Telecom A telco wants to provide a new service to its customers to increase customer satisfaction. It wants to allow mobile phone subscribers to specify a personal limit of costs per month. When their balance nears or exceeds this maximum, the customer receives an email and text message letting them know.
  • 20. Ā© 2014 IBM Corporation20 Ā© 2014 IBM Corporation Telecom The information the telco needs to provide this service is in their heavily used billing system built on a relational database. Rather than rewriting it, they can use InfoSphere Data Replication to detect changes and InfoSphere Streams to handle the events and trigger the email and text messages. Scenario 3 - The problem (continued) An organization needs to increase customer satisfaction
  • 21. Ā© 2014 IBM Corporation21 Real-time processing & analytics platformData types Transaction and application data Machine and sensor data Enterprise content Social data Image and video Third-party data INFOSPHERE DATA REPLICATION INFOSPHERE STREAMS Enterprise class stream processing & analytics Actionable insight Decision management Predictive analytics and modeling Reporting, analysis, content analytics Discovery and exploration Scenario 3 ā€“ The solution InfoSphere Data Replication and InfoSphere Streams for operations analysis Use InfoSphere Data Replication to detect changes in real-time and InfoSphere Streams to apply stream analytics for complex event processing. Because IBM is the only vendor with a mature streaming analytics platform that includes the capability to capture data from anywhere. When You want to uncover fraud, upsell opportunities or perform operations analysis. Low impact, high performance data capture Ā© 2014 IBM Corporation
  • 22. Ā© 2014 IBM Corporation22 Financial Services Government Retail Telecom Other industry-specific applications Multi-channel sales. Real-time inventory. Gift registry updates. Verifying benefit eligibility. Security threat detection. Mobile banking. Fraud detection. First call resolution. Cross-sell/up-sell. Customer retention. Ā© 2014 IBM Corporation
  • 23. Ā© 2014 IBM Corporation23 ā€¢ IBMĀ® InfoSphereĀ® Data Replication ā€¢ IBM InfoSphere Information Server ā€¢ IBM InfoSphere DataStageĀ® ā€¢ IBMĀ® PureDataā„¢ System for Analytics, powered by IBM NetezzaĀ® ā€¢ IBM Global Business ServicesĀ® ā€“ Business Consulting Services ā€¢ IBM Business Partner iSoftStone A Beijing-based mobile payments processor uses big data and analytics to maximize insight from client transaction data 20% growth annually through improving customer insight Solution components Business challenge: Growing volumes and varieties of data have made it increasingly difficult for businesses to gain insight from customer transactions. This payment-processing company based in Beijing ingested but could not gain value from the massive amounts of data from payment transactions between its business customers and their consumers. The smarter solution: Using a big data and analytics solution, the company can now identify its most valuable customers to offer them new products and services first, helping grow its business. It can analyze how consumers are using its payment services by factors such as region, time and type of business, helping continually optimize and target its services. The solution also helps the company grade and segment its business customers by risk propensity and offer low-risk customers simplified risk management rules that speed transaction processing. Using the analytics solution to gain value from its data helps the company understand its customersā€™ real needs. 192% higher successful transaction rate for high-value customers through simplified processes 75% faster report generation speed Ā© 2014 IBM Corporation
  • 24. Ā© 2014 IBM Corporation24 For more information ļ‚§ Website: http://www- 01.ibm.com/software/data/repl ication/ ļ‚§ Paper: Derive actionable, real- time insight from your big data with data replication Ā© 2014 IBM Corporation ļ‚§ developerWorks article: Use InfoSphere Data Replication change data capture technology with InfoSphere BigInsights ļ‚§ Twitter: @IBMDataRep
  • 25.
  • 26. Ā© 2014 IBM Corporation26 ā€¢ Ā© IBM Corporation 2014. All Rights Reserved. ā€¢ The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBMā€™s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. ā€¢ References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBMā€™s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. ā€¢ If the text contains performance statistics or references to benchmarks, insert the following language; otherwise delete: Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. ā€¢ If the text includes any customer examples, please confirm we have prior written approval from such customer and insert the following language; otherwise delete: All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. ā€¢ Please review text for proper trademark attribution of IBM products. At first use, each product name must be the full name and include appropriate trademark symbols (e.g., IBM LotusĀ® SametimeĀ® Unyteā„¢). Subsequent references can drop ā€œIBMā€ but should include the proper branding (e.g., Lotus Sametime Gateway, or WebSphere Application Server). Please refer to http://www.ibm.com/legal/copytrade.shtml for guidance on which trademarks require the Ā® or ā„¢ symbol. Do not use abbreviations for IBM product names in your presentation. All product names must be used as adjectives rather than nouns. Please list all of the trademarks that you use in your presentation as follows; delete any not included in your presentation. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. 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