2. Communication is vital for businesses. An efficient
telephone system can make all the difference. This is
why it helps to find the right business phone systems
Chicago to suit the needs of your company.
3. The first thing to consider is who is using the phones and
what they need them for. For example it may be more
effective to use video conferencing in order to meet with
a number of people at once. This is also useful if you
want to demonstrate a product while pitching to a
potential customer.
4. This is why it helps to have an automated menu system.
Incorporated properly this allows people to select the
specific department they want. Even if you run a small
company this is quite beneficial as it means that you can
assign options to specific people or have an idea of the
concern they have before they speak to you.
5. Of course the risk is that even with an automated
system that someone wanting to speak with someone
directly could be put through to a voicemail. Therefore it
is also worth considering presence technology. This
allows you to check if the relevant person is available
and put them through to someone as necessary or if
they are not available you can put the customer briefly
on hold until they do become available or inform that
they are not there.
6. Presence technology is another feature that is worth
having. This means that a system can detect who is
available so that someone looking for a person at a
specific department can be directed to them. This then
reduces the risk of being directed to the wrong person
or getting a voicemail when they are not available at
their desk.
7. In recent years people have also made us of a number of
different devices. One of the dangers of this is that one
system may not necessarily be compatible across all of
them. This is why you need to check that it is accessible
for devices like tablets and smart phones as well as
computers.
8. Once you know the kind of features you want you then
have to look at the provider. You need to look at what
they are offering you and how much it will cost. It is also
important to ask how long they have been operating and
what kind of training they have. Experience is a key
factor but they should also be willing to keep up to date
and ensure that the features they offer are relevant to
your business.
9. Ideally you ought to compare at least three providers.
This will give you an idea of what is available both in
terms of price and efficient service. Look online to find
business phone systems Chicago in your local area and
find the right one to suit you.
