Being effective in today’s business and project environments requires that decisions be made quickly based on the best information available. Organizations face decisions like: • How many changes to the requirements can a project handle without slipping? • What improvement initiative is providing the best result? • Which projects should be funded? • Will we be shipping the products we promised on time this quarter? Project teams are concerned about issues such as their ability to meet schedules with all customer requirements satisfied. In this presentation, participants will learn a practical and structured method for defining measures that help with their decision-making.

1. Facilitating your process
journey …
A Practical Approach to Defining
Useful Measures
Houston Texas Chapter of the IIBA
Houston, TX
August 7, 2008

2. Facilitating your process journey …
Agenda
Measurement and Analysis Process Overview
Plan Measurement
Perform Measurement
Evaluate Measurement
8/5/2008 ®2008 ***Proprietary*** All Rights Reserved - Process and Product Quality Consulting, LLC 2