Managing Cultural Change

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September 4, 2007
Managing Cultural Change
Change is disruptive.  Whether you are making changes resulting from audit or appraisal findings, lessons learned, or external innovations there will be disruptions to the status quo.  Some people will support the changes, some will wait and see what happens, and others will resist any change.  Being aware of the pitfalls associated with changing an organization’s culture will greatly aid the success of any Process Improvement program.

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Managing Cultural Change

  1. 1. Facilitating your process journey … Managing Cultural Change ASQ Presentation Henry Schneider Process and Product Quality Consulting, LLC September 4, 2007
  2. 2. Facilitating your process journey … Agenda Roles and Change Responsibilities for Key Elements That Management Organizational Affect Change Concepts Change September 4, 2007 ®2007***Proprietary*** All Rights Reserved - Process and Product Quality Consulting, LLC 2

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