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IRM_E_12.03.12
- 1. Quick Solution Delivery Offered by Knowledge IT
Industry Wise Solutions
Patent & Intellectual Manufacturing Medical & Health care Beauty & care Education Oil and energy
Property Industry Industry Industry Industry Industry
Electronics Franchising Industry Products Construction
Public Utilities Government
Industry Industry & Services Industry
Knowledge IT Solutions
1. IP Management 2. HR Strategy 3. CRM Incident
(IPM) Management (HSM) Management (CIM)
4. Emergency Incidence 5. Corporate Governance
Management (EIM) Management (CGM)
Knowledge IT Products
Object Forensic Administration Project Review
Manager (OM) Manager (FM) Manager (AM) Manager (PM) Manager (RM)
Discovery Workflow Schedule Human Resource Corporate
Manager (DM) Manager (WM) Manager (SM) Manager (HRM) Manager (CM)
2012 © Knowledge IT Corporation. All Rights Reserved
- 2. Pick and Use Functions that you Need
With any application, you effectively use only 10% of the application. But with
Knowledge IT’s SaaS applications, you use only those functions that you need.
The Knowledge IT Products
Object Forensic
Manager (OM) Manager (FM)
Review Workflow
Manager (RM) Manager (WM)
Project Administration
Manager (PM) Manager (AM)
Human Resource Discovery
(RM) Manager (HRM) Manager (DM)
Corporate Schedule
Manager (CM) Manager (SM)
Easy Third Party Software
Integration
2012 © Knowledge IT Corporation. All Rights Reserved
- 3. Knowledge IT’s 4 Types of Application
Based on Needs & User Demand
Knowledge IT offers a variety of SaaS applications which do not require initial
investment and installation effort, by providing easy-to-deploy software services at
competitive pricing. The applications supports small businesses and large
corporations, contributing to increasing effectiveness and reducing expenses.
Professional Business Enterprise Ultimate
Individuals・SOHO Small and Medium Small and Medium For large companies
Personal Offices enterprises or Enterprises or looking for full control
or Small Offices Shop owners Enterprise Subcontractors and autonomy
Best for individual Suitable for system ranging Ideal for organizations and Highly specialized set of
use and smaller from two to multiple users. businesses with large groups. administration tools in an
businesses Data access for packaged Security, access privileges as application is ideal for large groups
predetermined privilege based. well as functions can be of people in an organization. This
Typical Usage Secure user access. determined by the customer and Ultimate set comes with the freedom
Size: 1-5 Users Typical Usage set/added per category of users to build a solution view and dig-
Size: 2-100s of Users from Packaged Solution. down feature according to each
Typical Usage customer’s need. Role based as well
Size: 50-1000s of Users as privilege based access control can
be set by the Business and above.
Typical Usage
Size: 100s – 1000s of Users
and above
2012 © Knowledge IT Corporation. All Rights Reserved
- 4. Incident Search of Different Types
User Login
Incident Search Result
2012 © Knowledge IT Corporation. All Rights Reserved.
- 7. Incident List
Analyst Login
Analyst finds the added
incident
2012 © Knowledge IT Corporation. All Rights Reserved.
- 8. Add Follow Up
Analyst Login
Different Index
Description Form
2012 © Knowledge IT Corporation. All Rights Reserved.
- 9. User Incident List
User Login
Icon of Follow up
User finds attached
follow up.
2012 © Knowledge IT Corporation. All Rights Reserved.
- 10. User Follow Up
User Login
Analyst Login
User may give feedback
on incident follow up
Auto mail of follow
up registration .
2012 © Knowledge IT Corporation. All Rights Reserved.
- 11. Incident Modify
Analyst Login
Lock will appear so that no
one else will access it.
2012 © Knowledge IT Corporation. All Rights Reserved.
- 12. Incident Reference Copy
Analyst Login
Selected incident can
be copied or deleted
if required
2012 © Knowledge IT Corporation. All Rights Reserved.
- 13. Pull Mail Escalation
Analyst Login
Mail escalated when
escalation form values
matches
2012 © Knowledge IT Corporation. All Rights Reserved.