Top Leaders who understand how to build Accountable Teams do much better!
According to Gallup the top 25% of leaders get better business results:
• 21% Higher Profitability
• 20% Higher Sales
• 17% Higher Productivity
• 24% Less Turnover
(PAIN/IMPLICATION)
What is your ROP?
Put a $ on it
What is the cost of failure…. ?
For each failed or delayed initiative
Value of payroll
+ Lost value of the initiative
Translates to
Lost profit
Lower valuation
Our clients buck the trend - How do they do this?
They use our play book
People -
Systems - our playbook is the OS for their company processes
CP NOTE – Patrick, we said we would teach them 4 Reason Leaders Fail to Deliver Results. We need to deliver on this.
To show pain, we need to go negative. Explain this and then explain the 4 things we will teach them to be Accountable Leaders that Deliver Expected Resulsts
Unclear Roles Goals & Expectations
Teams Bite Off More Than They Can Chew
Silos Cause Duplication of Effort and ReWork
Leaders Don’t Know Who Needs Help & Why
I redid this to map to what we promised and removed common purpose – it is too much content and overhwhelming.
The people don’t know what to do… so they do the wrong thing, rework
Play with the audience - resonates with you? People work on the wrong projects? Yours does not get done?
Or create a WORD Cloud…. Any of these relate to you?
words from Patrick for the word cloud
So what are we going to do?
Gift to your employees - Clarity of Role
Do I know what my job is supposed to deliver?
Do I know the results that you are expecting?
How do I be successful?
What’s at stake?
Great employees are leaving
Gallup’s research shows us - people don’t understand their roles get disengaged. Great ones leave. Mediocre ones stay
ROP should be better
Calculate the $
The projects and salaries under a “B” or “C” leader?
Job scorecard
totally results focused
What about relationships?
The disconnect between what they were hired to do and what they are actually doing
Annual reviews versus continuous feedback and performance conversations
Let me show you how to do it in our system
CP NOTE – Patrick, we said we would teach them 4 Reason Leaders Fail to Deliver Results. We need to deliver on this.
To show pain, we need to go negative. Explain this and then explain the 4 things we will teach them to be Accountable Leaders that Deliver Expected Resulsts
Unclear Roles Goals & Expectations
Teams Bite Off More Than They Can Chew
Silos Cause Duplication of Effort and ReWork
Leaders Don’t Know Who Needs Help & Why
I redid this to map to what we promised and removed common purpose – it is too much content and overhwhelming.
Planning avoids Overloading…
People fight for resources and move to survival of the fittest. Not collaborative.
Kills alignment and builds up walls and silos
The most common reason we see plans and growth initiatives fail is that they have overloaded people.
Think about it. People have day jobs and spend a large % of time and effort on these. Then we pile on growth priorities. Inadvertently, you overload the person. They never had a chance to succeed. Around week 5 of the 13 week quarter, they just can’t keep up. Now, chaos occurs. Everyone starts scrambling and gets stressed. Project fall behind.
The answer? You need to prevent this up front. What we have found is that in addition to doing their day jobs, people can’t handle more than 3 additional grown priorities.
For my marketing team, we did a great exercise one quarter. We handed every one a calendar. They had to block out time for weekly meetings and other standard meeting or company meetings. Block out time for vacation. Then we asked them to block out time every day for day jobs. We then calculated how much time they had left over. When we finished marketing team planning, we looked at growth priorities and everyone had to figure out time they needed. Not a surprise that many people were overloaded. We adjusted right then and there and had a great quarter.
For our clients, we load their plan into our software and they can press a button and see if anyone is overloaded. It makes doing this test really easy and fast.
Overloading = Chaos, Lower Engagement, mistakes, rework and waste
Story - ImageFIRST - in Healthcare
Were struggling implementing strategies…
Everyone working hard… but old problems kept coming back up…
Got clear on their core business and core jobs.
Clear KPIs…. Manage results
Then got clear on how much strategic work they can do
They did LESS strategic work and moved FASTER.
Less = More
We have seen a lot of plans and the results they produce. Unfortunately, when we start with our client companies, there are a few items they are not focusing on that are causing them to have poor results.
There are 3 areas we see companies get wrong that prevents them from getting Predictable ROI.
This is not only for marketing initiatives, but all their strategic initiatives.
Here are the top 3:
1. A detailed execution plan for the company AND departments, Unfortunately, most companies that start with us spend a lot of time determining their strategy and top priorities for the executive team at the company level. but do not break it down for departments with details so everyone knows what they have to do. Without specificity, things get off track really quickly.
2. Negotiating resources upfront. (communicate cross-functionally across all departments set results and confirm resources)
3. A reliable system to adjust weekly. Weekly meetings are effective if you use them to identify what is going wrong, why and come together to fix it. Unfortunately, research shows that most weekly meetings are spent reporting out status. We help our clients do weekly ADJUSTMENT meetings where they spend 80% of their time solving problems. This makes a big difference for for driving success for marketing initiatives because marketing has a lot of priorities and tons of moving parts. So many things can go wrong and if you don’t fix it quickly, it can block you from achieving you 90 day goals.
CP NOTE – Patrick, we said we would teach them 4 Reason Leaders Fail to Deliver Results. We need to deliver on this.
To show pain, we need to go negative. Explain this and then explain the 4 things we will teach them to be Accountable Leaders that Deliver Expected Resulsts
Unclear Roles Goals & Expectations
Teams Bite Off More Than They Can Chew
Silos Cause Duplication of Effort and ReWork
Leaders Don’t Know Who Needs Help & Why
I redid this to map to what we promised and removed common purpose – it is too much content and overhwhelming.
Know who to help and why
Collaborate and adjust as needed
Monitor progress and COACH
“Are we on track & What adjustments?”
Key Point “Managing across multiple departments”. WHY?
Most enterprise initiatives need multiple departments,
Have dependencies
Need accountable leaders to also be Accountable to work with other leaders cross functionally across departments
Here is where the big needle movements are - your strategic initiatives
Big ones - Want to grow? Accountable leaders and teams deliver growth better than anyone… Complex
Expansion rollout - open new offices
Launching new products
M&A
Scaling operations
Accountable leaders and teams that have to work across departments (Inter-dependant - Ryan’s slide)
Leader - needs to look for ways to HELP, COACH, collaborate, bring in other resources to solve problems fast!
We see this scenario sometimes….
Red for many weeks and no one talks about it. Why? Don’t know how to solve?
Leader’s job. -Get to this in week 1 or 2…. NOT let it go every week…
Take time, schedule a special adjustment meeting…CAN’T DO is IGNORE…
Set the RYG better; Or it really is a crisis and can’t ignore it; or bad KPI - not important
What would the Breakthrough leader do?
His or Her goal is to increase speed, get the team together to solve, remove obstacles Will ask for comments about the situation
And provide suggestions
Don’t think he is dumping the problem on you. Instead, coordinate team and outside people to solve problem
We often ask our people to work around it….
Burning time…. And losing engagement
People issues are the biggest obstacles
People Issues
having trouble with an executive blocking me
You need to resolve this - not leave it to the employee
How?
Yes, you can coach
Yes, you can approach the executive
But NO - you can’t just leave it alone and let the time tick away….
CP NOTE – Patrick, we said we would teach them 4 Reason Leaders Fail to Deliver Results. We need to deliver on this.
To show pain, we need to go negative. Explain this and then explain the 4 things we will teach them to be Accountable Leaders that Deliver Expected Resulsts
Unclear Roles Goals & Expectations
Teams Bite Off More Than They Can Chew
Silos Cause Duplication of Effort and ReWork
Leaders Don’t Know Who Needs Help & Why
I redid this to map to what we promised and removed common purpose – it is too much content and overhwhelming.
One Team and One System
It is very important to have one system to do planning and weekly meetings as one team on Day 1. You have acquired a company and its people and they need to get to work. You do not want them to be confused how to work. Be ready for them with clear roles, goals and meeting rhythms. So they know what to do, what team they belong to and what meetings they need to be in.
I am talking about a system to plan and work together.
This is what drives predictable results and gets people up to peak performance in a short period of time.
Let me show you want I mean.
Here are the meeting rhythms our clients have in place. This is the way work gets done, information gets shared and adjustments get made to keep your plan on track. This must be a system and ready for your new team members to join. If you have this in place they can integrate into work. If you don’t – chaos will ensue.
This will get your teams Aligned and create the right cadence. You also need a common terminology and processes to get everyone on the same page
Communicating your execution plan is critical.
You know it… but do the people who have to execute know it?
Here is how Avidxchange does it
“We have never missed an Annual Planning Session. Having a Rhythm Facilitator has been critical in helping navigate from 50 employees to 1,000.”
Even when things got crazy, Mike and his team took the time to go off site and plan for 2-3 days. Developing the right strategy and building the right execution plans is what enabled them to grow to a 1000 employees in the last 17 years.
This is what most people do - weekly status meeting
How did we do? What’s happening?
Instead - WAM
Focus on your plan - achieving it
Come prepared to solve problems - to get your strategic initiatives done
I can’t stress the importance of this. Make sure you have a system in place for data and human insights – it makes all the difference.
Eliminate silos, confusion, misunderstandings, helps managers.
Here is a quote from Dr. V at BioPlus
“Rhythm helped me drive execution weekly allowing us to find the right strategy, execute it and go from $127mm to over $800mm in 3 years.”
When we first met Dr. V, he and his team were doing a lot of things right, be he wanted to take his planning and execution to the next level. That’s when we began working together. Doing so has fueled the growth you see in the quote.
Do you or other executives need help? LEAP
Does your team need help? Accountable Leaders and Team
Do you have a system to accelerate performance? Rhythm Software