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The Internet and Your Ethics
Jabez LeBret
jabez@gngf.com
JABEZ LeBRET
Where We Are
Our Book AMAZON’S #1 BEST-SELLING LAW PRACTICE MARKETING BOOK
Jabez LeBret Mark Homer
How to Turn Clicks INTO CLIENTS
THIRD EDITION
ONLINE
PRACTICE
STRATEGIES
LAW
2005
Online = Website
2015
Online = Presence
No Ads
News
Articles
Law Firm
Directory Listings
Howell, Homer, LeBret LLP
1775 Mentor Street #302
Cincinnati, OH 45212
513-444-2016
Howell, Homer, LeBret Law Firm
1775 Mentor St Suite 302
Cincinnati, OH 45212
513-423-4487
Google+ Local
16,713 Views
No Branding
No Images
Google+ Local
Replace image with g+ pic with visits data
Your Directory Listing Ethics
1.Link	
  to	
  Website	
  	
  
2.Once	
  you	
  Claim	
  the	
  listing	
  you	
  are	
  responsible	
  	
  
3.Comparative	
  Speech	
  	
  
4.With	
  no	
  commercial	
  speech	
  it	
  is	
  not	
  an	
  advertisement	
  	
  
5.Make	
  statements	
  that	
  imply	
  results	
  
6.Jurisdiction	
  correct?	
  
7.Practice	
  Areas	
  correct?
@jabezlebret
WHY REVIEWS MATTER
67% OF
CONSUMERS
READ 6
REVIEWS OR
LESS TO MAKE
UP THEIR MIND
SAY POSITIVE REVIEWS
MAKE THEM TRUST
A BUSINESS MORE
OF CONSUMERS
TRUST ONLINE
REVIEWS AS
MUCH AS
P E R S O N A L
RECOMMENDATIONS
79% 73%
Reviews
Where to Get Reviews:
@jabezlebret
Reviews
Reviews
• Don’t	
  make	
  up	
  proKiles	
  to	
  write	
  reviews	
  
• You	
  can’t	
  write	
  your	
  own	
  online	
  reviews	
  
• Don’t	
  pay	
  for	
  reviews	
  	
  
• Be	
  careful	
  when	
  asking	
  for	
  reviews	
  	
  
• You	
  are	
  responsible	
  for	
  the	
  content	
  of	
  that	
  review	
  	
  
EXAMPLE:	
  Joe	
  Smith	
  leaves	
  a	
  review:	
  	
  
“Jim	
  will	
  win	
  every	
  time.	
  He	
  won	
  $1	
  million	
  for	
  me	
  in	
  an	
  auto	
  
accident	
  lawsuit,	
  Jim	
  is	
  the	
  best	
  Personal	
  Injury	
  attorney	
  ever!!”
Your Website Matters
Your Website
Your Website
Your Website
Your Website Disclaimer
Your Website Ethics
1. Have	
  at	
  least	
  one	
  lawyer	
  contact	
  information	
  	
  
2. Do	
  not	
  make	
  statements	
  that	
  lead	
  someone	
  to	
  expect	
  results	
  
like	
  “I	
  can	
  save	
  your	
  business”	
  or	
  “I	
  will	
  get	
  you	
  money	
  for	
  
your	
  [Blank].”	
  Avoid	
  even	
  saying	
  “I	
  can	
  [Blank]	
  for	
  you”	
  
3. Comparative	
  Speech	
  	
  
4. No	
  advertising	
  disclaimer	
  needed	
  when	
  has	
  a	
  family,	
  close	
  
personal,	
  or	
  prior	
  professional	
  relationship	
  with	
  the	
  lawyer.	
  
5. Make	
  statements	
  that	
  imply	
  results	
  
6. Disclaimers	
  are	
  your	
  friend	
  	
  
7. Not	
  a	
  full-­‐time	
  ofKice,	
  say	
  “by	
  appointment	
  only”
@jabezlebret
CONTENT
Search Engine Benefit
Google Authorship
Content - Blogging
SEOValue?
Deeper Content
Fewer Posts
Still Good
Add Personality
Creating Content
“This does not mean that you cannot do your
divorce yourself. However, many people who
do not consult with attorneys may leave out
certain very important provisions that can
come back to haunt them later on, and cost
them a great deal.”
Nevada Divorce Attorney + 12 Other States
City PagesPractice Area Pages
Other Content
Lawyer Bio(s)
Your Content Ethics
1. Avoid	
  mentioning	
  clients	
  by	
  name	
  	
  
2. Do	
  not	
  make	
  statements	
  that	
  lead	
  someone	
  to	
  expect	
  results	
  
like	
  “I	
  can	
  save	
  your	
  business”	
  or	
  “I	
  will	
  get	
  you	
  money	
  for	
  
your	
  [Blank].”	
  Avoid	
  even	
  saying	
  “I	
  can	
  [Blank]	
  for	
  you”	
  
3. Comparative	
  Speech	
  	
  
4. No	
  advertising	
  disclaimer	
  needed	
  when	
  has	
  a	
  family,	
  close	
  
personal,	
  or	
  prior	
  professional	
  relationship	
  with	
  the	
  lawyer.	
  
5. Make	
  statements	
  that	
  imply	
  results	
  
6. Mentioning	
  Judges,	
  Neutrals,	
  Politicians	
  
@jabezlebret
COMPETENCY
http://bit.ly/15SxCap
Social Media
@gngfound
FACEBOOK
Branding
Cover Image
Likes
Geo Info
Keywords
@gngfound
TWITTER
@gngfound
LINKED IN
Social Media Nicolle Schippers ARAG
Ethics Game:
Case is finally over.
Unanimous verdict!
Celebrating tonight.
Social Media
Ethics Game:
Another great victory in
court today! My client is
delighted. Who wants
to be next?
Social Media
Ethics Game:
Just published an article
on wage and hour
breaks. Let me know if
you would like a copy
Ethics
•What	
  counts	
  as	
  advice	
  	
  
•Is	
  this	
  Advertising	
  	
  
•Don’t	
  Imply	
  Results	
  or	
  Mislead	
  	
  	
  
•Creating	
  a	
  client	
  relationship	
  
•Discovery	
  issues	
  
•Keep	
  records	
  of	
  ads	
  
•Mentioning	
  Judicial	
  OfKicers,	
  Neutrals	
  etc	
  
The Internet and Your Ethics
Jabez LeBret
jabez@gngf.com
Reputation Defense
Jabez LeBret
jabez@gngf.com
Our Book AMAZON’S #1 BEST-SELLING LAW PRACTICE MARKETING BOOK
Jabez LeBret Mark Homer
How to Turn Clicks INTO CLIENTS
THIRD EDITION
ONLINE
PRACTICE
STRATEGIES
LAW
Referrals Are Going Online
Before They Meet The Lawyer
2005
Online = Website
2015
Online = Presence
2005 2015
2005
2015
Page #1 Google
Firm Website
Firm Website
Images
LinkedIn
Yelp
Avvo
Page #1
Reviews
The Knowledge Graph
WHY REVIEWS MATTER
67% OF
CONSUMERS
READ 6
REVIEWS OR
LESS TO MAKE
UP THEIR MIND
SAY POSITIVE REVIEWS
MAKE THEM TRUST
A BUSINESS MORE
OF CONSUMERS
TRUST ONLINE
REVIEWS AS
MUCH AS
P E R S O N A L
RECOMMENDATIONS
79% 73%
Reviews
Where to Get Reviews:
@jabezlebret
Reviews
Reviews
Reviews
Your Website Matters
Your Website
Your Website
Keyword Stuffing
We	
  sell	
  custom	
  cigar	
  humidors.	
  Our	
  custom	
  
cigar	
  humidors	
  are	
  handmade.	
  If	
  you’re	
  
thinking	
  of	
  buying	
  a	
  custom	
  cigar	
  humidor,	
  
please	
  contact	
  our	
  custom	
  cigar	
  humidor	
  
specialists	
  at	
  Custom.Cigar@humidor.com
1.Repeating	
  the	
  same	
  words	
  or	
  phrases	
  so	
  
often	
  that	
  it	
  sounds	
  unnatural,	
  for	
  example:
Keyword Stuffing
1.“Blocks	
  of	
  text	
  listing	
  cities	
  and	
  states	
  
a	
  webpage	
  is	
  trying	
  to	
  rank	
  for”
Pasadena,	
  Sherman	
  Oaks,	
  Encino,	
  Culver	
  City,	
  Van	
  Nuys,	
  
Santa	
  Clara,	
  Ventura,	
  Simi	
  Valley,	
  Thousands	
  Oaks
MOBILE
25%
Impact of Mobile
25%
9%
66%
Desktop Tablet Mobile
data from 30,191 visits from August 2014
@gngfound
MOBILE WEBSITE SEARCH
CONTENT
Content - Blogging
SEOValue?
Deeper Content
Fewer Posts
Still Good
Add Personality
Creating Content
“This does not mean that you cannot do your
divorce yourself. However, many people who
do not consult with attorneys may leave out
certain very important provisions that can
come back to haunt them later on, and cost
them a great deal.”
Nevada Divorce Attorney + 12 Other States
@gngfound
ONLINE VIDEO
Social Media
Social Channels
•Avvo	
  
•Website	
  	
  
•Facebook	
  	
  
•LinkedIn	
  
•Twitter
@jabezlebret
•Google+	
  
•Thumbtack	
  
•Press	
  Releases	
  	
  
•Instagram	
  	
  
•Guest	
  Posting	
  
Reputation Defense
Jabez LeBret
jabez@gngf.com

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