1. kiosk software for touch screen - Advantages over conventional systems
The extensive use of information technology in various business sectors has clearly demonstrated
its impact in the administrative process, one of the main purposes of this is to streamline the ad-
ministrative work of the organization. Currently Kiosks have been used in sectors like banking,
healthcare, tourism, telecommunication, retail sector, education, water and electricity bill payment,
e-governance and many other sectors. Using Kiosk has brought significant changes in their busi-
ness.
In the past, customers were forced to pay their service bills in the respective offices and the bill
payment schedule used to be confined to office working hours. Due to this, customers had to wait
in a long queue to pay their bills. The arrival of kiosk machine has completely changed the rules of
the business. Customers can now use this service on their own without any assistance from anyone
and pay their bills.
These bill payment kiosk machine for Kiosk Banking services can be availed throughout the day
provided the users can have access to the internet and power supply. atp payment machine usage
can be as per the convenience of the customers. Any time payment kiosk accepts credit cards,
debit cards, cash, coins, cheques and demand draft. These interactive touch screen devices can de-
tect the fake currency notes instantly.
Many small and medium scale industries are using these touch screen devices to bring efficiency
in the work culture of the day to day administrative activities of the organization. It has become an
integral part of the work as it helps both service providers and the customers. Many business firms
consider these devices as great asset as they improve the business prospect and efficiency in the
organization.
Through these kiosk software for touch screen, many things can be easily achieved by both cus-
tomers and service providers such as: it ensures safety and security of the customers, it can be eas-
ily shifted from one place to another, provides around-the-clock service, used for brand imaging
and promotional activities, it can be placed in strategic locations to improve the business, swift
action and feedback, enhances the tech savvy image of the business firm, customers can check
their previous transaction, balance amount, unlimited data storage, in-built printer facility, easily
configurable software applications, cost effective, flexible, adaptive, automatic closure of the
transaction details after each transaction, users can access different application forms, it sends
SMS and emails as alerts regarding each transaction information, reduction in unnecessary human
resources, huge gain of profits and thus increases effectiveness.
Though the most developed countries are using these kiosk banking devices in most of the com-
mercial ventures, it is steadily gaining the prominence in under-developed and developing coun-
tries. Many private and public companies are strategizing and exploring the options to implement
these devices.
Another important feature of this device is that most of the software applications installed are user-
friendly and they are inter-related. In a competitive business environment, it is quite necessary for
the emerging business firms to follow the latest trends in technology. Using these modern techno-
logical devices does enhance the image of the company and many customers prefer technology-
oriented services as it removes the unnecessary barriers.
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