FarEye, is a Mobile Workforce Management Platform. It is a customizable Enterprise Mobility Platform., that automates processes and field workforce thus., helping the enterprises in delighting their customers. We help companies in optimizing the operations thus helping them in boosting their productivity, revenues & customer delight. Currently., FarEye is operating in ecommerce, logistics, consumer durables, BFSI, Healthcare, Travel & Tourism.
In today's world., enterprises are trying to optimize their operations within the existing resources. For Service related companies., better & efficient field workforce management is the key for optimizing the productivity. Field Service Management Software automates the processes and field workforce thus., helping in increasing the productivity of each field worker.
Managing deliveries across vast geographies can be a challenging task. FarEye works on the phenomenon of creating Delivery Management Software solutions by combining the best industry practices and latest technological solutions. Our first-rate delivery management solution is designed to work in a competitive, cost-effective way to ensure a super-efficient local or global delivery management.
FarEye’s Delivery Management Software has a highly interactive look-and-feel that is easy and familiar. With intuitive drag-and-drop, easy to use forms, menus, toolbars, and other familiar control options, the tool makes the entire process a piece of cake for any user.
Easily assign deliveries to riders, organize customer stops, manage routes, and specify special instructions between stops and directions from one delivery point to the other. The Auto Assign feature tackles rising on-demand delivery and hyperlocal needs by finding the best field worker based on various parameters set by you such as distance to customer location, workload, etc etc. Auto Routing allows you to visualize and select the best and shortest possible route, which can be taken to make the delivery.
Together, they facilitate in creating a highly effective and efficient delivery system that further aids in saving time, increasing productivity, and reducing fuel costs. Other benefits include:
FarEye’s Delivery Management Software has a highly interactive look-and-feel that is easy and familiar. With intuitive drag-and-drop, easy to use forms, menus, toolbars, and other familiar control options, the tool makes the entire process a piece of cake for any user.
Easily assign deliveries to riders, organize customer stops, manage routes, and specify special instructions between stops and directions from one delivery point to the other. The Auto Assign feature tackles rising on-demand delivery and hyperlocal needs by finding the best field worker based on various parameters set by you such as distance to customer location, workload etc.
Mobilize your logistics field workforce and increase your productivity & revenues..
1. 1,000,000 transactions
per day
10 countries
45clients
6 happy customers
per second
A M o b i l e W o r k f o r c e M a n a g e m e n t
P l a t f o r m
3. 3
Consumer Behavior
Would switch to a
competitor after a poor
service experience
89%
13% of dissatisfied
consumer shares
experience with 20 other
people
Todays mobile
consumer is loyal to
speed and service
Average field staff
time spent on
administrative work
21%
Field Challenges
Tremendous increase in
field force yet 85% still
deprived of technology
Manual work making
business slow & loosing
market share day by day
CIO’s view points
Rank mobility as
one of their top
priorities
Said mobility would
significantly improve
customer interactions
84%
Said mobility would
significantly affect their
overall business
83%
42%
ERP’s have become old school technology and businesses need mobile technology which
is less expensive, more accessible & easier to use
Need for Mobility : For enterprises to be fast, flexible & customer focused
4. ACCURATE ANALYTICS
Heat Maps, Operational
Analystics
PAYMENTS
Enables payment through COD
and digital cashless payments
REPORTS
Automated report generation
REAL TIME TRACKING
Map based live tracking of
field workforce & job status
MANAGER DASHBOARD
Live field view of job updates with proof
of attempt and operational statistics
SYSTEMATIC SCHEDULING
Intelligent allocation and dispatch of
jobs, best route.
HYPERLOCAL DISPATCH
On-demand job requests dispatched to
closes availabe workforce
MDM
Deploy, secure, monitor, integrate and manage
mobile devices
CONFIGURABLE MOBILE APP
Customize design and flow of app with zero
coding
PROCESS MANAGEMENT
Configure and design as per
your requirement
The FarEye Solution
6. HOW DO WE DO THIS?
SCHEDULE JOBS
• Job Dispatching
• Auto Assigning
• Easy Allocation
of jobs
• Customized
Workflow
EVALUATE PERFORMANCE
• Digital Proof of Attempt
• Mileage & Efficiency
• Heat Maps
• Operational Analytics & Job
Statistics
• Customer Feedback/
Experience
MONITOR EXECUTION
• Live job updates
• Real time co-ordination
• Inclusion of additional
requests
• GPS Tracking
• Instant Notification to
Customers
ALL IN REAL TIME
7. Multiple payment
options for COD
Optional Snapshot
Capture relevant
information.
Digital signature
Customer Feedback
Configurable mobile app with in-built MDM