The EU’s Tourism Education & Training Offer – a mapping exercise and performance check" Final conference www.eutourismkills.eu Workshop 3 - Travel Agencies, Tour Operators, Transport Travel Professional Skillnet - Fionnuala Carter Industry stakeholder The Training Networks Programme (TNP) allows employers to play an active part in developing provision in response to their needs by forming ‘Skillnets’. The Travel Professionals Skillnet aims to support the provision of quality training to the Irish Travel Industry as a whole, and to key stakeholders in particular. It recognises the importance of innovation and cross-sectoral cooperation in the future development and strengthening of the Irish Travel Industry as a whole. The Travel Professionals Skillnet delivers tailored training and up-skilling that addresses relevant, identified industry needs, while promoting good practice and positive communication in all interactions inter businesses, clients and state and semi-state bodies. It is funded from the National Training Fund through the Department of Education and Skills. The Irish Travel Agents Association initiated this particular Skillnet, but it has since involved other industry associations, including tour operators, hotels and some transport bodies. The courses provided are mostly short, generally lasting only a few days, sometimes delivered in-house and particularly (though not exclusively) addressing needs for various forms of marketing, supervisory skills and IT training. Employers have a direct input into designing the course, which is nonetheless supported by public funds. Contact: Fionnuala Carter, Network Manager, Travel Professionals Skillnet, (fionnuala@itaa.ie) http://www.travelprofessionalsskillnet.com/

1. Industry Led Training
Fionnuala Carter – Network Manager
EU Tourism Skills Conference – 21st October 2015

2. 60 +
Skillnet
Networks

3. Industry Engagement
 Promoter :: Irish Travel Agents Ass.
 Steering Group
 ITAA, Travel Agency, Tour Op.
Inbound, Tour Op. Outbound, Coach
Transport & Tourism, ITAA, Hotels
 National Training Needs Analysis
 Procurement

4. Funding Streams:
1. Training Network Programme
50%
Companies
Course Fees / Sponsorship
/ Subscriptions
50%
National
Training Fund
Dept. Education & Skills
3. NCPD
• New Certificate Programme
Development
• 80% funded
2. JSSP
• Job Seekers Support
Programme
• 100% funded

5. Meeting Industry Needs
Good Relationship
Flexible Approach
Schedule as needed
Tailored Content
Certification
2014
9 / 97 Events
2015
5 / 95 Events

6. 2014
Target
2014
Actual
2015
Target
2015 to
date
(21/10/15)
Companies 190 211 190 208
Employed
Trainees
542 722 590 791
Unemployed
Trainees
80 105 81 43
Employed
Training Days
1978 2308 2817 1696
Unemployed
Training Days
607 490 745 352
Events 97 95
TNP Budget Eur 206000 Eur 206000

7. Courses & Initiatives
 Change Management // Management Development
 Sales // Marketing
 Social Media // Digital Marketing
 IT Skills // Desktop Publishing
 Travel & Employment Law // IATA BSP // VAT
 FETAC Supervisory Mgmt // TTT // Digital Marketing Diploma
 Webinars // Supplier Training

8. Job Seekers Support
Training Network Programmes
 Free
 Max. 40% Job Seekers per course
Job Seekers Support
Programme
 €14,920
 100% Funded
 Exclusively Job Seekers
 75% employment on
completion

9. Questions? Fionnuala Carter
Travel Professionals Skillnet
fionnuala.carter@itaa.ie
00353 1 4179696
www.travelprofessionalsskillnet.eventbrite.ie