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Mastering	
  Agile	
  
Achieve	
  complete	
  agility	
  with	
  Eijel	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Dondon	
  Vizcayno	
  
Founder	
  of	
  Eijel	
  
Copyright	
  ©	
  2014	
  by	
  Dondon	
  Vizcayno	
  
	
  
All	
  rights	
  reserved.	
  No	
  part	
  of	
  this	
  book	
  may	
  be	
  reproduced	
  in	
  any	
  form	
  
or	
  by	
  any	
  electronic	
  or	
  mechanical	
  means,	
  including	
  information	
  storage	
  
and	
  retrieval	
  systems,	
  without	
  permission	
  in	
  writing	
  from	
  Dondon	
  Vizcayno,	
  
except	
  by	
  a	
  reviewer	
  who	
  may	
  quote	
  brief	
  passages	
  in	
  a	
  review.	
  
	
  
First	
  Edition	
  
Contents	
  
	
  
5	
   Introduction	
  
6	
   What	
  You	
  Will	
  Get	
  
7	
   The	
  Incompleteness	
  Chasm	
  
8	
   The	
  Ladder	
  
9	
   Achieve	
  Complete	
  Agility	
  
	
  
10	
   A	
  Sample	
  Project	
  
11	
   Client	
  Needs	
  A	
  Website	
  
12	
   And	
  Also	
  Mobile	
  Apps	
  
13	
   Meet	
  the	
  Project	
  Plan	
  
14	
   Embracing	
  Agile	
  Development	
  
	
  
15	
   Eijel	
  
16	
   An	
  Anchor	
  to	
  Reality	
  
17	
   Creating	
  Your	
  Account	
  
18	
   Creating	
  Your	
  Projects	
  
	
  
20	
   Project	
  
21	
   A	
  Context	
  for	
  Everything	
  
22	
   When	
  a	
  Project	
  is	
  Deleted	
  
	
  
23	
   Sprints	
  
24	
   Managing	
  all	
  the	
  Sprints	
  
26	
   Updating	
  and	
  Deleting	
  Sprints	
  
	
  
27	
   Scrum	
  Team	
  
28	
   Building	
  Your	
  Team	
  
30	
   When	
  Members	
  and	
  Roles	
  Change	
  
	
  
31	
   Product	
  Backlog	
  
32	
   What	
  Needs	
  to	
  Be	
  Delivered	
  
34	
   Reorganizing	
  the	
  Priority	
  
35	
   Assigning	
  Points	
  and	
  Playing	
  Poker	
  
39	
   Viewing	
  the	
  Burndown	
  Chart	
  
	
  
40	
   Wiki	
  
41	
   Maintaining	
  Living	
  Documents	
  
43	
   Uploading	
  Images	
  
	
  
44	
   Sprint	
  
45	
   How	
  Much	
  Work	
  Can	
  Be	
  Done?	
  
48	
   Doing	
  the	
  Actual	
  Work	
  
52	
   Progressing	
  the	
  Tasks	
  
54	
   Closing	
  a	
  Sprint	
  
56	
   Viewing	
  the	
  Burndown	
  Chart	
  
	
  
57	
   Bug	
  Tracker	
  
58	
   Managing	
  Project	
  Defects	
  
	
  
61	
   Software	
  Engineering	
  
62	
   Serve	
  the	
  Developers	
  
63	
   The	
  Value	
  of	
  Quality	
  Code	
  
	
  
64	
   Conclusion	
  
65	
   A	
  Promise	
  Kept	
  
66	
   Succeeding	
  in	
  Your	
  Projects	
  
Introduction	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
What	
  You	
  Will	
  Get	
  
The	
  Incompleteness	
  Chasm	
  
The	
  Ladder	
  
Achieve	
  Complete	
  Agility
What	
  You	
  Will	
  Get	
  
	
  
I	
  promise	
  you	
  three	
  things	
  
In	
  reading	
  this	
  book	
  I	
  promise	
  you	
  will	
  get	
  three	
  things:	
  
1. You	
  will	
  know	
  how	
  to	
  do	
  agile.	
  
2. You	
  will	
  know	
  how	
  to	
  achieve	
  complete	
  agility.	
  	
  
3. You	
  will	
  know	
  how	
  to	
  master	
  agile.	
  
And	
  if	
  you	
  give	
  effort	
  in	
  doing	
  item	
  1	
  above,	
  I	
  will	
  give	
  you	
  a	
  fourth	
  promise:	
  
4. You	
  will	
  succeed	
  in	
  doing	
  all	
  items	
  above.	
  You	
  will	
  achieve	
  mastery.	
  
	
   	
  
The	
  Incompleteness	
  Chasm	
  
	
  
Why	
  companies	
  fail	
  at	
  agile	
  
The	
  incompleteness	
  chasm	
  is	
  the	
  main	
  reason	
  why	
  many	
  companies	
  fail	
  at	
  agile.	
  	
  	
  
It	
  is	
  the	
  gap	
  that	
  separates	
  companies	
  successfully	
  doing	
  agile	
  from	
  those	
  trying	
  
and	
  yet	
  failing	
  to	
  get	
  into	
  it.	
  It	
  is	
  something	
  that	
  must	
  be	
  crossed,	
  or	
  the	
  company	
  
will	
  fall	
  short	
  in	
  its	
  transformation	
  and	
  will	
  revert	
  back	
  to	
  its	
  old	
  ways.	
  
You	
  will	
  need	
  a	
  ladder	
  to	
  cross	
  this	
  chasm.	
  The	
  ladder	
  represents	
  a	
  solution	
  to	
  an	
  
incompetency:	
  
1. Companies	
  don’t	
  know	
  how	
  to	
  do	
  agile.	
  They	
  have	
  an	
  idea,	
  but	
  it	
  is	
  flawed.	
  
2. Even	
  when	
  trained,	
  they	
  can’t	
  relate	
  what	
  they	
  have	
  learned	
  to	
  what	
  they	
  
are	
  currently	
  doing.	
  	
  
3. The	
  training	
  will	
  fade	
  like	
  a	
  dream.	
  It	
  is	
  over	
  and	
  trainees	
  will	
  go	
  back	
  to	
  
their	
  jobs	
  bringing	
  a	
  story	
  of	
  an	
  ideal	
  world	
  called	
  “agile”.	
  It	
  won’t	
  change	
  
anything	
  after	
  wards	
  though.	
  	
  
4. And	
   if	
   and	
   when	
   the	
   company	
   finally	
   gets	
   what	
   agile	
   is,	
   it	
   overwhelms	
  
them.	
  They	
  can’t	
  transform.	
  The	
  current	
  is	
  always	
  easier.	
  
5. Companies	
  rarely	
  hire	
  agile	
  coaches.	
  But	
  trainings	
  don’t	
  help	
  them	
  either.	
  
Companies	
  don’t	
  know	
  what	
  to	
  do,	
  and	
  if	
  they	
  know,	
  they	
  don’t	
  know	
  how	
  to	
  do	
  
it.	
  
	
   	
  
The	
  Ladder	
  
	
  
A	
  ladder	
  to	
  cross	
  the	
  incompleteness	
  chasm	
  
A	
  company	
  successfully	
  doing	
  agile	
  is	
  separated	
  by	
  a	
  mindset	
  and	
  a	
  collection	
  of	
  
practices	
  from	
  another	
  company	
  that	
  fails	
  at	
  it.	
  
This	
  is	
  the	
  chasm	
  that	
  the	
  failing	
  company	
  must	
  cross.	
  How	
  can	
  it	
  get	
  the	
  mindset	
  
and	
  the	
  set	
  of	
  practices	
  present	
  in	
  the	
  other	
  company?	
  
What	
  is	
  the	
  ladder	
  it	
  can	
  use	
  to	
  cross	
  the	
  incompleteness	
  chasm?	
  
Should	
  it	
  hire	
  an	
  agile	
  coach,	
  send	
  the	
  team	
  into	
  more	
  training?	
  
My	
  answer	
  is	
  simple.	
  
I	
  introduce	
  to	
  you	
  Eijel.	
  Eijel	
  is	
  a	
  tool	
  that	
  will	
  empower	
  you	
  to	
  have	
  the	
  mindset	
  
and	
  the	
  practices	
  to	
  emulate	
  the	
  companies	
  successful	
  at	
  agile.	
  
Eijel	
  is	
  a	
  ladder	
  that	
  will	
  help	
  you	
  cross	
  the	
  incompleteness	
  chasm.	
  
Why?	
  
Because	
  it	
  will	
  help	
  you	
  achieve	
  complete	
  agility.	
  
	
   	
  
Achieve	
  Complete	
  Agility	
  
	
  
A	
  complete	
  solution	
  for	
  doing	
  agile	
  
When	
   a	
   company	
   crosses	
   the	
   chasm	
   and	
   becomes	
   good	
   at	
   agile,	
   it	
   achieves	
  
complete	
  agility.	
  It	
  achieves	
  the	
  minimum	
  to	
  be	
  really	
  good	
  at	
  something.	
  It	
  has	
  
completed	
  the	
  requirements.	
  And	
  with	
  time	
  and	
  practice,	
  becomes	
  master	
  at	
  it.	
  
The	
  requirements	
  for	
  a	
  company	
  to	
  achieve	
  complete	
  agility	
  are:	
  
1. It	
  knows	
  the	
  principles	
  and	
  values	
  behind	
  agile.	
  This	
  is	
  the	
  why	
  of	
  agile.	
  
2. It	
  knows	
  the	
  practices	
  of	
  agile	
  and	
  knows	
  how	
  to	
  do	
  them	
  in	
  real	
  life.	
  This	
  
is	
  the	
  how	
  of	
  agile.	
  
3. It	
   has	
   the	
   will	
   of	
   really	
   following	
   the	
   principles	
   and	
   really	
   doing	
   the	
  
practices.	
  
4. It	
  is	
  doing	
  its	
  best	
  to	
  implement	
  this	
  will,	
  no	
  matter	
  how	
  imperfect.	
  
5. It	
  aims	
  to	
  excel	
  and	
  master	
  the	
  execution	
  of	
  the	
  will.	
  	
  
The	
  will	
  of	
  agile	
  can	
  have	
  a	
  physical	
  manifestation.	
  A	
  concrete	
  embodiment	
  that	
  
represents	
  the	
  abstract	
  concept.	
  
The	
  will	
  of	
  agile	
  is	
  the	
  ladder	
  that	
  helped	
  the	
  company	
  cross	
  the	
  chasm.	
  
The	
  will	
  of	
  agile,	
  in	
  this	
  book,	
  is	
  represented	
  by	
  Eijel.	
  
The	
   next	
   chapter	
   will	
   introduce	
   the	
   context	
   in	
   which	
   you	
   will	
   learn	
   complete	
  
agility.	
  
	
  	
  
	
  	
  
	
  
	
  
A	
  Sample	
  Project	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Client	
  Needs	
  A	
  Website	
  
And	
  Also	
  Mobile	
  Apps	
  
Meet	
  the	
  Project	
  Plan	
  
Embracing	
  Agile	
  Development
Client	
  Needs	
  A	
  Website	
  
	
  
Learning	
  with	
  a	
  goal	
  
It	
  is	
  best	
  to	
  learn	
  new	
  things	
  by	
  solving	
  a	
  problem	
  using	
  the	
  lessons	
  as	
  a	
  solution.	
  
I	
  will	
  give	
  you	
  a	
  client	
  with	
  a	
  project	
  that	
  needs	
  to	
  be	
  delivered	
  using	
  agile.	
  
The	
   client,	
   Urela,	
   is	
   a	
   start-­‐up	
   that	
   collects	
   promotions	
   of	
   different	
   shops	
   and	
  
provides	
  them	
  to	
  users	
  through	
  its	
  mobile	
  apps	
  and	
  website.	
  The	
  users	
  will	
  be	
  
categorized	
  as	
  publishers,	
  consumers,	
  and	
  admins.	
  	
  
The	
  publishers	
  will	
  use	
  the	
  website	
  for	
  posting	
  their	
  promos.	
  They	
  can	
  select	
  the	
  
specific	
  shops	
  that	
  provide	
  the	
  promotion	
  and	
  set	
  the	
  start	
  date	
  and	
  end	
  date	
  
when	
  the	
  promotion	
  is	
  valid.	
  They	
  can	
  also	
  set	
  the	
  title,	
  the	
  details,	
  and	
  the	
  image	
  
for	
  the	
  promo.	
  
The	
  client	
  demands	
  that	
  the	
  website	
  be	
  operational	
  after	
  3	
  months.	
  
	
  
	
  
And	
  Also	
  Mobile	
  Apps	
  
	
  
Adding	
  complexity	
  to	
  the	
  goal	
  
The	
   client	
   also	
   wants	
   mobile	
   applications	
   for	
   Android	
   and	
   iOS	
   to	
   display	
   the	
  
content	
  posted	
  by	
  the	
  publishers.	
  The	
  user	
  should	
  be	
  able	
  to	
  browse	
  promos	
  that	
  
are	
  nearest	
  to	
  his	
  current	
  location.	
  He	
  should	
  be	
  able	
  to	
  subscribe	
  to	
  shops	
  and	
  
browse	
  promos	
  of	
  shops.	
  
In	
   both	
   the	
   website	
   and	
   the	
   mobile	
   apps,	
   a	
   user	
   should	
   be	
   able	
   to	
   create	
   an	
  
account	
  and	
  must	
  be	
  required	
  to	
  authenticate	
  before	
  he	
  can	
  use	
  the	
  services.	
  
The	
  mobile	
  apps	
  should	
  be	
  delivered	
  within	
  3	
  months.	
  
	
  
	
  
Meet	
  the	
  Project	
  Plan	
  
	
  
The	
  old	
  way	
  of	
  doing	
  things	
  
In	
  a	
  traditional	
  waterfall	
  project,	
  the	
  plan	
  to	
  complete	
  Urela	
  will	
  look	
  like	
  this:	
  
Phase	
   Duration	
   January	
   February	
   March	
  
Planning	
   1	
  week	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
  
Analysis	
   4	
  weeks	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
  
Design	
   2	
  weeks	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
  
Development	
   2	
  weeks	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
  
Testing	
   2	
  weeks	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
  
Release	
   1	
  week	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
   	
  	
  
Most	
   software	
   development	
   projects,	
   if	
   not	
   all,	
   have	
   the	
   goal	
   of	
   producing	
  
working	
  software	
  at	
  the	
  end	
  of	
  the	
  project.	
  
However,	
  you	
  can	
  see	
  from	
  the	
  plan	
  how	
  much	
  is	
  allocated	
  to	
  the	
  part	
  where	
  the	
  
real	
  action	
  is,	
  development.	
  
The	
   first	
   three	
   phases	
   will	
   be	
   filled	
   with	
   the	
   preparation	
   and	
   creation	
   of	
  
documents,	
  which	
  will	
  be	
  later	
  on	
  signed-­‐off,	
  as	
  contracts	
  to	
  which	
  software	
  will	
  
be	
  developed	
  and	
  be	
  tested	
  against	
  later	
  on.	
  
This	
  approach	
  has	
  the	
  following	
  characteristics:	
  
1. There	
  is	
  no	
  room	
  for	
  mistake.	
  Signed	
  off.	
  
2. There	
  is	
  no	
  room	
  for	
  unknown,	
  ambiguous,	
  or	
  changing	
  requirements.	
  	
  
3. There	
  is	
  no	
  room	
  for	
  unpredictable	
  events	
  that	
  can	
  affect	
  the	
  plan.	
  
4. There	
  is	
  no	
  room	
  for	
  feedback	
  or	
  client	
  verification.	
  Surprise	
  at	
  the	
  end.	
  
5. The	
  chance	
  of	
  burning	
  developers	
  is	
  very	
  high.	
  Because	
  they	
  are	
  the	
  one	
  
really	
  accountable	
  for	
  the	
  working	
  software.	
  Meet	
  the	
  deadline.	
  
6. The	
  chance	
  of	
  slippage	
  is	
  very	
  high.	
  It	
  was	
  intended	
  to	
  be	
  deterministic.	
  
7. Poor	
  model	
  for	
  long	
  and	
  on-­‐going	
  projects.	
  Not	
  sustainable.	
  	
  
Embracing	
  Agile	
  Development	
  
	
  
A	
  better	
  approach	
  to	
  software	
  development	
  
Agile	
   development	
   aims	
   to	
   provide	
   the	
   solution	
   to	
   the	
   weaknesses	
   of	
   the	
  
waterfall	
  model.	
  It	
  excels	
  in	
  doing	
  this,	
  and	
  more.	
  	
  
The	
  only	
  problem	
  is	
  that	
  many	
  companies	
  still	
  do	
  waterfall	
  primarily	
  because	
  of	
  
ignorance	
  and	
  because	
  of	
  resistance	
  to	
  change.	
  And	
  those	
  that	
  attempt	
  to	
  move	
  
into	
  agile	
  fall	
  victim	
  to	
  the	
  incompleteness	
  chasm,	
  making	
  them	
  go	
  back	
  to	
  what	
  
worked	
  before,	
  the	
  waterfall.	
  
Here	
  is	
  where	
  Eijel	
  helps	
  you.	
  
We	
   will	
   use	
   Eijel	
   in	
   developing	
   and	
   delivering	
   the	
   product	
   for	
   Urela.	
   You	
   will	
  
learn	
  the	
  principles	
  and	
  actually	
  do	
  the	
  practices	
  of	
  agile	
  by	
  using	
  Eijel.	
  
I	
  am	
  not	
  going	
  to	
  bombard	
  you	
  with	
  facts	
  and	
  info	
  about	
  agile.	
  You	
  will	
  learn	
  a	
  
principle	
  or	
  a	
  practice,	
  only	
  in	
  the	
  right	
  context,	
  and	
  when	
  it	
  is	
  needed	
  in	
  creating	
  
the	
  product	
  for	
  Urela.	
  	
  
We	
  are	
  now	
  about	
  to	
  create	
  our	
  first	
  project.	
  
	
  
Eijel	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
An	
  Anchor	
  to	
  Reality	
  
Creating	
  Your	
  Account	
  
Creating	
  Your	
  Projects
An	
  Anchor	
  to	
  Reality	
  
	
  
Eijel	
  is	
  an	
  anchor	
  to	
  reality	
  
Before	
   we	
   start	
   using	
   Eijel	
   in	
   creating	
   the	
   solution	
   for	
   Urela,	
   I	
   would	
   like	
   to	
  
explain	
  why	
  I	
  choose	
  the	
  approach	
  of	
  using	
  a	
  tool	
  in	
  teaching	
  agile	
  development.	
  
The	
  answer	
  is	
  simple.	
  
Eijel	
  is	
  an	
  anchor	
  to	
  reality.	
  	
  
A	
  trainer	
  might	
  use	
  index	
  cards	
  in	
  explaining	
  the	
  concept	
  of	
  the	
  product	
  backlog	
  
in	
  an	
  agile	
  project.	
  For	
  him,	
  the	
  index	
  card	
  is	
  an	
  anchor	
  to	
  reality.	
  The	
  collection	
  
of	
  index	
  cards	
  represents	
  a	
  list,	
  which	
  is	
  a	
  physical	
  manifestation	
  of	
  the	
  product	
  
backlog.	
  	
  
Eijel	
  achieves	
  this,	
  and	
  more.	
  	
  
It	
  does	
  not	
  only	
  represent	
  a	
  manifestation	
  of	
  an	
  abstract	
  concept,	
  but	
  as	
  I	
  have	
  
shared	
  earlier	
  in	
  the	
  topic	
  of	
  the	
  incompleteness	
  chasm,	
  it	
  represents	
  the	
  will	
  of	
  
agile	
  –	
  the	
  principles	
  and	
  practices	
  of	
  complete	
  agility.	
  
When	
  you	
  think	
  of	
  agile,	
  you	
  can	
  treat	
  Eijel	
  as	
  the	
  anchor	
  to	
  reality,	
  the	
  physical	
  
manifestation	
  of	
  the	
  idea.	
  
Creating	
  Your	
  Account	
  
	
  
Create	
  your	
  login	
  account	
  
To	
  create	
  you	
  account,	
  go	
  to	
  http://eijel.com/signup.	
  Eijel	
  accounts	
  are	
  free.	
  
	
  
Fill	
  up	
  the	
  form	
  and	
  then	
  submit.	
  	
  
Eijel	
  will	
  send	
  you	
  an	
  email	
  to	
  confirm	
  your	
  registration.	
  After	
  this,	
  you	
  can	
  login	
  
to	
  your	
  account.	
  
Creating	
  Your	
  Projects	
  
	
  
Manage	
  multiple	
  projects	
  
After	
  you	
  login	
  in	
  Eijel,	
  you	
  will	
  see	
  the	
  Project	
  Dashboard.	
  But	
  as	
  you	
  don’t	
  have	
  
yet	
  any	
  projects,	
  it	
  will	
  show	
  a	
  message	
  that	
  you	
  need	
  to	
  set	
  an	
  active	
  project.	
  
	
  
If	
  you	
  will	
  try	
  to	
  explore	
  the	
  different	
  pages	
  in	
  the	
  site,	
  they	
  will	
  give	
  you	
  the	
  
same	
  message.	
  All	
  the	
  features	
  are	
  based	
  in	
  the	
  context	
  of	
  an	
  active	
  project.	
  	
  	
  
You	
   can	
   create	
   multiple	
   projects	
   in	
   Eijel.	
   To	
   create	
   a	
   project,	
   go	
   to	
  
http://eijel.com/projects.	
  It	
  will	
  initially	
  show	
  an	
  empty	
  list.	
  
	
  
Click	
  on	
  Add	
  Project	
  and	
  a	
  form	
  will	
  show	
  up.	
  Name	
  your	
  first	
  project	
  as	
  Urela	
  –	
  
Mobile	
  Apps	
  and	
  Website,	
  and	
  then	
  submit.	
  
	
  
After	
  saving,	
  the	
  newly	
  created	
  project	
  will	
  show	
  up	
  in	
  your	
  list	
  of	
  projects.	
  
	
  
Note	
  that	
  the	
  project	
  automatically	
  made	
  you	
  the	
  Scrum	
  Master.	
  You	
  will	
  learn	
  
later	
   what	
   it	
   means	
   to	
   become	
   a	
   Scrum	
   Master.	
   You	
   will	
   be	
   able	
   to	
   update	
   a	
  
project	
  by	
  clicking	
  the	
  small	
  icon	
  after	
  its	
  name.	
  
	
  
In	
  the	
  next	
  chapter,	
  we	
  will	
  study	
  more	
  the	
  details	
  of	
  a	
  project.	
  	
  	
  
Project	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
A	
  Context	
  for	
  Everything	
  
When	
  a	
  Project	
  is	
  Deleted
A	
  Context	
  for	
  Everything	
  
	
  
All	
  features	
  belong	
  to	
  a	
  project	
  
In	
  the	
  previous	
  chapter	
  we	
  created	
  our	
  first	
  project.	
  If	
  you	
  now	
  explore	
  the	
  other	
  
pages	
  in	
  the	
  tool,	
  you	
  will	
  see	
  that	
  they	
  all	
  belong	
  to	
  a	
  project.	
  
The	
  active	
  project	
  is	
  the	
  context	
  of	
  all	
  the	
  other	
  pages.	
  So	
  if	
  you	
  change	
  the	
  active	
  
project,	
  the	
  information	
  in	
  these	
  pages	
  will	
  also	
  change.	
  
If	
  you	
  edit	
  a	
  project,	
  it	
  will	
  show	
  you	
  the	
  following	
  form:	
  
	
  	
  
Here	
  you	
  can	
  set	
  the	
  project	
  length	
  and	
  the	
  sprint	
  length.	
  Both	
  of	
  these	
  are	
  in	
  
terms	
  of	
  number	
  of	
  weeks.	
  
• Project	
  Length	
  –	
  the	
  total	
  number	
  of	
  weeks	
  allocated	
  for	
  the	
  project.	
  This	
  
is	
  from	
  the	
  start	
  of	
  the	
  project	
  to	
  the	
  production	
  release.	
  
• Sprint	
   Length	
   –	
   the	
   number	
   of	
   weeks	
   per	
   sprint.	
   You	
   will	
   know	
   later	
  
what	
  a	
  sprint	
  is.	
  
Even	
   though	
   there	
   might	
   be	
   some	
   concepts	
   that	
   are	
   not	
   clear	
   to	
   you,	
   like	
   the	
  
meaning	
  of	
  a	
  sprint,	
  you	
  have	
  achieved	
  something	
  of	
  great	
  importance.	
  You	
  have	
  
created	
   your	
   first	
   project,	
   which	
   is	
   the	
   basis	
   of	
   everything	
   in	
   Eijel.	
  
When	
  a	
  Project	
  is	
  Deleted	
  
	
  
Deletion	
  of	
  projects	
  is	
  allowed	
  
You	
   can	
   create,	
   edit,	
   and	
   delete	
   projects	
   in	
   Eijel.	
   But	
   you	
   have	
   to	
   understand	
  
what	
   it	
   means	
   when	
   a	
   project	
   is	
   deleted.	
   As	
   the	
   project	
   is	
   the	
   basis	
   of	
   all	
  
information	
   contained	
   in	
   Eijel,	
   when	
   you	
   delete	
   it,	
   all	
   the	
   other	
   information	
  
belonging	
  to	
  it	
  will	
  be	
  deleted	
  as	
  well.	
  
	
  
	
  
Sprints	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Managing	
  all	
  the	
  Sprints	
  
Updating	
  and	
  Deleting	
  Sprints
Managing	
  all	
  the	
  Sprints	
  
	
  
You	
  can	
  create	
  all	
  of	
  the	
  sprints	
  in	
  advance	
  
We	
  have	
  come	
  to	
  the	
  part	
  where	
  you	
  will	
  be	
  introduced	
  to	
  the	
  first	
  agile	
  concept	
  
you	
  will	
  use	
  in	
  delivering	
  the	
  product	
  for	
  Urela	
  –	
  the	
  concept	
  of	
  a	
  sprint.	
  
A	
  sprint	
  is	
  one	
  cycle	
  of	
  work	
  in	
  agile.	
  
The	
  whole	
  span	
  of	
  agile	
  development	
  consists	
  of	
  multiple	
  sprints.	
  In	
  each	
  sprint,	
  
a	
  small	
  but	
  complete	
  part	
  of	
  the	
  whole	
  product	
  is	
  being	
  delivered.	
  	
  
Think	
  in	
  terms	
  of	
  the	
  toy	
  Lego.	
  It	
  is	
  like	
  delivering	
  multiple	
  blocks	
  of	
  Lego	
  at	
  a	
  
time,	
  until	
  all	
  the	
  blocks	
  were	
  delivered.	
  	
  	
  
In	
  waterfall,	
  you	
  deliver	
  the	
  complete	
  Lego	
  structure	
  at	
  the	
  end	
  of	
  the	
  project.	
  	
  
In	
  agile,	
  you	
  deliver	
  a	
  few	
  blocks	
  in	
  every	
  sprint,	
  until	
  all	
  blocks	
  are	
  delivered	
  at	
  
the	
  end	
  of	
  the	
  project.	
  
The	
  typical	
  lengths	
  of	
  sprints	
  are	
  1,	
  2,	
  3,	
  or	
  4	
  weeks.	
  You	
  will	
  learn	
  more	
  about	
  
the	
   details	
   of	
   a	
   sprint	
   later	
   on.	
   For	
   now,	
   you	
   will	
   use	
   a	
   2-­‐week	
   sprint	
   for	
   the	
  
product	
  of	
  Urela.	
  
Edit	
  the	
  project	
  and	
  set	
  the	
  project	
  length	
  and	
  sprint	
  length.	
  	
  
	
  
You	
  can	
  now	
  create	
  all	
  the	
  sprints	
  for	
  the	
  project.	
  When	
  you	
  go	
  to	
  the	
  Sprints	
  tab,	
  
the	
  list	
  will	
  be	
  initially	
  empty.	
  
	
  
Click	
  on	
  Add	
  Sprint	
  and	
  a	
  form	
  will	
  show	
  up.	
  Enter	
  the	
  sprint	
  name,	
  start	
  date,	
  
and	
  end	
  date.	
  
	
  
Your	
  list	
  will	
  be	
  similar	
  to	
  below	
  once	
  you	
  have	
  created	
  all	
  your	
  sprints.	
  
	
  
There	
  are	
  six	
  sprints	
  in	
  total	
  because	
  the	
  project	
  length	
  is	
  3	
  months	
  (equal	
  to	
  12	
  
weeks)	
  and	
  the	
  sprint	
  length	
  is	
  2	
  weeks	
  (12/2	
  =	
  6).	
  
Updating	
  and	
  Deleting	
  Sprints	
  
	
  
Update	
  and	
  deletion	
  of	
  sprints	
  are	
  allowed	
  
You	
  can	
  update	
  and	
  delete	
  sprints	
  in	
  the	
  list.	
  	
  
To	
  update	
  a	
  sprint,	
  click	
  on	
  the	
  small	
  icon	
  after	
  its	
  name.	
  This	
  will	
  show	
  a	
  form	
  
where	
  you	
  can	
  update	
  the	
  details	
  of	
  the	
  sprint.	
  
	
  
Similarly,	
  you	
  can	
  delete	
  a	
  sprint.	
  However,	
  you	
  can	
  only	
  delete	
  sprints	
  that	
  have	
  
not	
   yet	
   started.	
   Once	
   a	
   sprint	
   is	
   already	
   in	
   progress	
   or	
   if	
   it	
   has	
   already	
   been	
  
completed,	
  it	
  is	
  no	
  longer	
  deletable.	
  
	
  
Scrum	
  Team	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Building	
  Your	
  Team	
  
When	
  Members	
  and	
  Roles	
  Change
Building	
  Your	
  Team	
  
	
  
There	
  are	
  only	
  three	
  roles	
  in	
  a	
  Scrum	
  team	
  
We	
   have	
   now	
   reached	
   the	
   part	
   where	
   you	
   will	
   be	
   introduced	
   to	
   the	
   next	
  
important	
  concept	
  in	
  agile	
  development,	
  the	
  Scrum	
  team.	
  	
  
The	
  Scrum	
  team	
  is	
  a	
  group	
  of	
  people	
  accountable	
  for	
  delivering	
  the	
  product.	
  	
  
There	
  are	
  three	
  specific	
  roles	
  in	
  the	
  team:	
  
1. Product	
  Owner	
  –	
  responsible	
  for	
  the	
  product	
  features	
  
a. Continually	
  re-­‐prioritizes	
  and	
  refines	
  the	
  list	
  of	
  features	
  
b. Actively	
  and	
  regularly	
  interacts	
  with	
  the	
  team	
  
c. Reviews	
  the	
  result	
  of	
  each	
  sprint	
  
2. Scrum	
  Master	
  –	
  responsible	
  for	
  applying	
  Scrum	
  in	
  the	
  team	
  
a. Educates,	
  coaches,	
  and	
  guides	
  the	
  team	
  
b. Serves	
  the	
  team	
  and	
  removes	
  impediments	
  
c. Supports	
  and	
  empowers	
  the	
  team	
  as	
  it	
  becomes	
  self-­‐managing	
  
3. Development	
  Team	
  –	
  responsible	
  for	
  developing	
  the	
  product	
  
a. Is	
   self-­‐managing	
   –	
   with	
   high	
   degree	
   of	
   autonomy	
   and	
  
accountability	
  
b. Is	
  cross-­‐functional	
  –	
  it	
  includes	
  all	
  the	
  skills	
  necessary	
  to	
  deliver	
  
the	
  work	
  in	
  each	
  sprint	
  
c. Is	
   multi-­‐learning	
   –	
   each	
   member	
   continues	
   to	
   learn	
   other	
  
specialties	
  
To	
  add	
  members	
  to	
  your	
  Scrum	
  team,	
  go	
  to	
  the	
  tab	
  Scrum	
  Team.	
  Initially	
  it	
  will	
  
only	
  contain	
  you	
  as	
  the	
  Scrum	
  Master.	
  
	
  
Click	
  on	
  Add	
  Member.	
  This	
  will	
  open	
  a	
  form.	
  
	
  
Enter	
  the	
  details	
  of	
  the	
  member	
  and	
  click	
  on	
  Send	
  Invitation.	
  The	
  member	
  will	
  
receive	
  an	
  email	
  and	
  he	
  will	
  be	
  able	
  to	
  accept	
  the	
  invitation	
  on	
  his	
  own	
  Project	
  
list.	
  
	
  
Once	
  he	
  has	
  accepted,	
  he	
  will	
  show	
  up	
  as	
  a	
  member	
  in	
  the	
  team.	
  
After	
  inviting	
  all	
  the	
  members,	
  your	
  team	
  will	
  look	
  like	
  this:	
  
	
  
When	
  Members	
  and	
  Roles	
  Change	
  
	
  
You	
  can	
  change	
  roles	
  and	
  members	
  
There	
  are	
  some	
  rules	
  that	
  you	
  need	
  to	
  know	
  in	
  managing	
  your	
  Scrum	
  team:	
  
1. There	
  can	
  only	
  be	
  one	
  Scrum	
  Master	
  –	
  this	
  is	
  mandatory	
  and	
  it	
  defaults	
  to	
  
the	
  creator	
  of	
  the	
  project.	
  
2. There	
  can	
  only	
  be	
  one	
  Product	
  Owner	
  –	
  you	
  will	
  not	
  be	
  able	
  to	
  add	
  more	
  
than	
  one	
  product	
  owner.	
  
3. The	
  development	
  team	
  –	
  all	
  developers	
  will	
  be	
  under	
  this	
  role	
  regardless	
  
of	
  skill	
  set.	
  
Here	
  are	
  the	
  rules	
  for	
  changing	
  the	
  role	
  of	
  a	
  member:	
  
1. The	
  Product	
  Owner	
  cannot	
  be	
  changed	
  to	
  other	
  roles.	
  
2. The	
  Scrum	
  Master	
  cannot	
  be	
  changed	
  to	
  other	
  roles.	
  
3. A	
  Developer	
  can	
  be	
  changed	
  to	
  a	
  Product	
  Owner	
  or	
  a	
  Scrum	
  Master.	
  
4. When	
  the	
  role	
  of	
  a	
  Product	
  Owner	
  or	
  Scrum	
  Master	
  has	
  been	
  taken	
  away,	
  
he	
  will	
  have	
  a	
  role	
  of	
  a	
  Guest.	
  
5. A	
  Guest	
  role	
  is	
  a	
  read-­‐only	
  role	
  in	
  the	
  project	
  
Here	
  are	
  the	
  rules	
  for	
  removing	
  a	
  member	
  in	
  a	
  team:	
  
1. The	
  Product	
  Owner	
  cannot	
  be	
  deleted.	
  
2. The	
  Scrum	
  Master	
  cannot	
  be	
  deleted.	
  
3. When	
   a	
   developer	
   is	
   deleted,	
   Eijel	
   smartly	
   manages	
   all	
   relevant	
   data	
  
assigned	
  to	
  him.	
  
4. A	
  Guest	
  can	
  be	
  deleted.	
  
With	
   the	
   rules	
   stated	
   above,	
   you	
   can	
   easily	
   manage	
   the	
   team	
   especially	
   when	
  
new	
  members	
  join	
  or	
  old	
  members	
  leave	
  the	
  team.	
  
	
  
Product	
  Backlog	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
What	
  Needs	
  to	
  Be	
  Delivered	
  
Reorganizing	
  the	
  Priority	
  
Assigning	
  Points	
  and	
  Playing	
  Poker	
  
Viewing	
  the	
  Burndown	
  Chart	
  
What	
  Needs	
  to	
  Be	
  Delivered	
  
	
  
A	
  prioritized	
  list	
  of	
  features	
  
I	
  will	
  now	
  introduce	
  one	
  of	
  the	
  most	
  important	
  concepts	
  in	
  agile	
  development,	
  
the	
  product	
  backlog.	
  
If	
  you	
  remember,	
  in	
  a	
  traditional	
  waterfall	
  project,	
  most	
  of	
  the	
  project	
  time	
  is	
  
spent	
  in	
  creating	
  documents	
  that	
  will	
  serve	
  as	
  a	
  contract	
  to	
  which	
  a	
  product	
  will	
  
be	
   developed	
   and	
   tested.	
   Participants	
   in	
   a	
   waterfall	
   project	
   try	
   to	
   freeze	
   this	
  
document	
  as	
  much	
  as	
  possible.	
  It	
  was	
  aimed	
  to	
  be	
  unchanging	
  for	
  the	
  rest	
  of	
  the	
  
project	
  timeline.	
  
There	
  is	
  no	
  such	
  frozen	
  document	
  in	
  agile	
  development.	
  Instead,	
  we	
  collect	
  all	
  
the	
   features	
   for	
   the	
   product	
   and	
   put	
   them	
   in	
   a	
   simple	
   list.	
   This	
   list	
   is	
   ever	
  
changing	
  and	
  very	
  dynamic.	
  It	
  is	
  always	
  prioritized	
  –	
  with	
  the	
  most	
  important	
  
items	
  on	
  top	
  and	
  less	
  important	
  near	
  the	
  bottom.	
  
This	
  list	
  is	
  called	
  the	
  product	
  backlog.	
  
It	
  contains	
  everything	
  that	
  the	
  business	
  thinks	
  it	
  needs	
  for	
  the	
  product.	
  By	
  design	
  
it	
  supports	
  a	
  sustainable	
  and	
  continuous	
  development	
  –	
  as	
  you	
  can	
  always	
  add	
  
and	
   remove	
   and	
   shuffle	
   items	
   in	
   the	
   list.	
   It	
   is	
   in	
   stark	
   contrast	
   to	
   the	
   frozen	
  
document	
  of	
  waterfall.	
  
You	
  will	
  appreciate	
  and	
  understand	
  it	
  more,	
  when	
  you	
  see	
  it	
  in	
  action.	
  
We	
  will	
  now	
  create	
  the	
  product	
  backlog	
  for	
  Urela.	
  
Adding	
  user	
  stories	
  
For	
  a	
  new	
  project,	
  your	
  product	
  backlog	
  will	
  be	
  initially	
  empty.	
  The	
  whole	
  Scrum	
  
team	
  has	
  capability	
  of	
  adding	
  user	
  stories	
  in	
  the	
  list.	
  
	
  
You	
  can	
  access	
  it	
  at	
  the	
  Product	
  Backlog	
  tab.	
  
	
  
To	
  add	
  a	
  story,	
  click	
  on	
  Add	
  Story	
  and	
  a	
  form	
  will	
  show	
  up.	
  
	
  
Enter	
  the	
  title	
  and	
  category	
  for	
  the	
  user	
  story.	
  Categories	
  that	
  you	
  add	
  will	
  be	
  
available	
  next	
  time	
  you	
  add	
  new	
  stories.	
  
After	
  adding	
  several	
  use	
  stories,	
  your	
  Product	
  Backlog	
  will	
  look	
  like	
  this:	
  
	
  
	
  
Reorganizing	
  the	
  Priority	
  
	
  
You	
  can	
  easily	
  reorder	
  the	
  product	
  backlog	
  
One	
  of	
  the	
  important	
  characteristics	
  of	
  the	
  product	
  backlog	
  is	
  that	
  it	
  is	
  always	
  
prioritized.	
   	
   The	
   most	
   important	
   features	
   are	
   always	
   on	
   top	
   and	
   the	
   less	
  
important	
  are	
  near	
  the	
  bottom.	
  
To	
  achieve	
  this,	
  the	
  list	
  should	
  be	
  easy	
  to	
  re-­‐arrange.	
  
With	
   Eijel,	
   you	
   can	
   easily	
   reorder	
   the	
   stories	
   in	
   the	
   Product	
   backlog	
   by	
   drag-­‐
and-­‐drop.	
  This	
  feature	
  is	
  a	
  delightful	
  way	
  of	
  organizing	
  the	
  stories.	
  
Here	
  is	
  how	
  the	
  drag-­‐and-­‐drop	
  action	
  looks	
  like:	
  
	
  
The	
  list	
  automatically	
  saves	
  itself	
  after	
  the	
  reorder	
  is	
  done.
Assigning	
  Points	
  and	
  Playing	
  Poker	
  
	
  
Points	
  represent	
  level	
  of	
  complexity	
  
To	
  update	
  a	
  user	
  story	
  or	
  to	
  set	
  its	
  points,	
  click	
  on	
  the	
  icon	
  after	
  the	
  story’s	
  title.	
  	
  
	
  
A	
  form	
  will	
  show	
  up	
  after	
  clicking	
  the	
  icon.	
  
	
  
Points	
  represent	
  the	
  level	
  of	
  complexity	
  of	
  a	
  user	
  story.	
  By	
  assigning	
  points	
  to	
  all	
  
of	
  your	
  user	
  stories,	
  you	
  can	
  have	
  a	
  measure	
  of	
  the	
  total	
  points	
  for	
  the	
  whole	
  
project.	
  This	
  will	
  help	
  your	
  team	
  later	
  on	
  when	
  predicting	
  how	
  much	
  you	
  can	
  
complete	
  in	
  each	
  sprint,	
  using	
  your	
  previous	
  achieved	
  points.	
  
Here	
  is	
  a	
  suggested	
  approach	
  for	
  assigning	
  points	
  to	
  each	
  of	
  your	
  story:	
  
1. Go	
  through	
  all	
  of	
  your	
  user	
  stories	
  and	
  try	
  to	
  find	
  the	
  simplest	
  as	
  well	
  as	
  
the	
  most	
  complex	
  story.	
  
2. Assign	
  1	
  point	
  to	
  the	
  simplest	
  and	
  5	
  points	
  to	
  the	
  most	
  complex.	
  
3. Using	
   the	
   two	
   user	
   stories	
   above,	
   assign	
   points	
   to	
   all	
   the	
   other	
   user	
  
stories.	
  
4. If	
  you	
  find	
  a	
  user	
  story	
  as	
  vague,	
  unclear,	
  or	
  extremely	
  complex,	
  assign	
  the	
  
points	
  100	
  to	
  it.	
  
5. Repeat	
  the	
  re-­‐assignment	
  of	
  points	
  until	
  all	
  are	
  within	
  the	
  1	
  to	
  5	
  ranges.	
  
Clarify	
  later	
  all	
  those	
  that	
  have	
  a	
  100	
  points	
  by	
  checking	
  with	
  the	
  Product	
  
Owner	
  or	
  Scrum	
  Owner.	
  
You	
  are	
  now	
  familiar	
  on	
  how	
  to	
  create	
  and	
  update	
  user	
  stories	
  for	
  your	
  product	
  
backlog.	
  
Assigning	
  points	
  by	
  playing	
  poker	
  
Assigning	
   points	
   is	
   a	
   team	
   activity.	
   Try	
   to	
   include	
   everyone	
   present	
   in	
   the	
  
development	
  team	
  when	
  doing	
  the	
  assignment.	
  
One	
  tool	
  used	
  for	
  this	
  collaborative	
  work	
  is	
  playing	
  poker.	
  	
  
Here	
  is	
  how	
  it	
  works:	
  
1. Give	
   each	
   member	
   of	
   the	
   team	
   five	
   cards	
   containing	
   the	
   following	
  
numbers:	
   1,	
   2,	
   3,	
   5,	
   and	
   100.	
   100	
   represents	
   complex,	
   unknown,	
   or	
  
ambiguous	
  user	
  stories.	
  
2. The	
  Scrum	
  master	
  will	
  read	
  each	
  of	
  the	
  user	
  stories,	
  give	
  them	
  description	
  
and	
  details	
  so	
  they	
  are	
  clear	
  to	
  all	
  developers	
  participating	
  in	
  the	
  playing	
  
poker.	
  	
  
3. Each	
  developer	
  will	
  assign	
  a	
  number	
  to	
  the	
  user	
  story	
  and	
  will	
  place	
  the	
  
card	
  for	
  that	
  positioned	
  upside	
  down.	
  
4. The	
  Scrum	
  master	
  will	
  ask	
  everyone	
  to	
  reveal	
  their	
  number	
  once	
  all	
  have	
  
placed	
  their	
  cards.	
  
5. If	
  all	
  cards	
  have	
  the	
  same	
  value,	
  that	
  will	
  be	
  the	
  number	
  for	
  the	
  user	
  story.	
  
If	
  there	
  is	
  a	
  large	
  deviation,	
  the	
  Scrum	
  master	
  can	
  ask	
  for	
  an	
  explanation	
  
why	
   a	
   developer	
   thinks	
   differently	
   from	
   others.	
   	
   The	
   developers	
   will	
  
repeat	
  again	
  the	
  process	
  until	
  a	
  consensus	
  is	
  reached.	
  
6. This	
  way,	
  all	
  the	
  user	
  stories	
  will	
  have	
  points.	
  
One	
  common	
  question	
  is	
  –	
  how	
  do	
  you	
  perform	
  playing	
  poker	
  in	
  a	
  distributed	
  
team?	
  
Eijel	
  has	
  a	
  solution	
  for	
  this.	
  You	
  can	
  do	
  playing	
  poker	
  online	
  using	
  Eijel.	
  
Go	
  to	
  the	
  Playing	
  Poker	
  link	
  in	
  Eijel	
  and	
  you	
  will	
  see	
  a	
  screen	
  containing	
  all	
  of	
  the	
  
developers.	
  
	
  
The	
  X	
  in	
  the	
  screen	
  means	
  that	
  the	
  developer	
  has	
  not	
  yet	
  assigned	
  a	
  number	
  to	
  
the	
  user	
  story.	
  	
  
There	
  are	
  four	
  buttons	
  in	
  the	
  screen.	
  They	
  represent	
  the	
  following:	
  
• Estimate	
  –	
  click	
  this	
  if	
  you	
  want	
  to	
  assign	
  a	
  number	
  to	
  the	
  user	
  story	
  
• Refresh	
  –	
  this	
  will	
  refresh	
  the	
  page	
  to	
  show	
  the	
  latest	
  state	
  of	
  the	
  cards	
  
• Reset	
  –	
  this	
  will	
  reset	
  your	
  current	
  assigned	
  number	
  to	
  the	
  user	
  story	
  
• Reveal	
  cards	
  –	
  this	
  will	
  reveal	
  the	
  values	
  of	
  all	
  the	
  cards.	
  A	
  reveal	
  will	
  only	
  
happen	
  if	
  all	
  the	
  cards	
  have	
  a	
  check	
  mark,	
  meaning,	
  all	
  have	
  assigned	
  their	
  
numbers	
  
When	
  you	
  click	
  the	
  Estimate	
  button,	
  a	
  form	
  will	
  show	
  up	
  where	
  you	
  can	
  assign	
  
and	
  submit	
  the	
  number.	
  
 
The	
  numbers	
  above	
  are	
  the	
  complete	
  standard	
  numbers	
  used	
  for	
  playing	
  poker.	
  
Click	
  Submit	
  Estimate	
  when	
  you	
  have	
  chosen	
  a	
  number.	
  
After	
  every	
  estimation	
  the	
  Scrum	
  master	
  updates	
  the	
  story	
  with	
  the	
  points	
  for	
  it.
Viewing	
  the	
  Burndown	
  Chart	
  
	
  
How	
  much	
  work	
  is	
  left	
  for	
  the	
  project?	
  
You	
   will	
   now	
   be	
   introduced	
   to	
   one	
   of	
   the	
   most	
   important	
   charts	
   in	
   agile,	
   the	
  
burndown	
  chart.	
  
It	
   typically	
   shows	
   the	
   ideal	
   as	
   well	
   as	
   the	
   actual	
   completion	
   of	
   items.	
   For	
   a	
  
product	
  burndown	
  chart,	
  it	
  represents	
  the	
  completion	
  of	
  points.	
  
It	
  is	
  a	
  tool	
  for	
  knowing	
  how	
  the	
  team	
  performs	
  –	
  whether	
  they	
  are	
  delayed,	
  on	
  
track,	
  or	
  ahead	
  of	
  work.	
  
Here	
  is	
  a	
  sample	
  burndown	
  chart	
  for	
  Eijel:	
  
Wiki	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Maintaining	
  Living	
  Documents	
  
Uploading	
  Images
Maintaining	
  Living	
  Documents	
  
	
  
Documentation	
  exists	
  
Documentation	
  is	
  important,	
  regardless	
  of	
  the	
  chosen	
  methodology.	
  But	
  there	
  is	
  
a	
  big	
  difference	
  between	
  agile	
  and	
  waterfall	
  documentation	
  –	
  documents	
  in	
  agile	
  
are	
  living	
  and	
  dynamic	
  instead	
  of	
  dead	
  and	
  static.	
  	
  
In	
   waterfall,	
   changes	
   to	
   the	
   documentation,	
   once	
   signed-­‐off,	
   and	
   once	
  
development	
  has	
  started,	
  is	
  not	
  acceptable.	
  This	
  is	
  in	
  stark	
  contrast	
  with	
  agile	
  
where	
  changes	
  are	
  welcomed	
  especially	
  if	
  they	
  bring	
  business	
  value.	
  
To	
  document	
  in	
  agile,	
  you	
  will	
  not	
  use	
  the	
  tool	
  well	
  known	
  in	
  waterfall,	
  Word.	
  
You	
  are	
  also	
  not	
  going	
  to	
  document	
  everything,	
  only	
  the	
  essentials.	
  
You	
  will	
  use	
  a	
  tool	
  called	
  a	
  wiki.	
  
This	
  format	
  of	
  documentation	
  has	
  the	
  following	
  benefits:	
  
• Anyone	
  in	
  the	
  team	
  can	
  update	
  the	
  document	
  
• The	
  document	
  is	
  available	
  online	
  and	
  can	
  be	
  accessed	
  anywhere,	
  anytime	
  
• It	
  is	
  a	
  living	
  document	
  and	
  can	
  always	
  be	
  corrected	
  and	
  enhanced	
  
Eijel	
  has	
  a	
  built-­‐in	
  wiki	
  to	
  make	
  your	
  documentation	
  simple	
  and	
  easy.	
  We	
  value	
  
documentation	
  a	
  lot	
  such	
  that	
  we	
  made	
  all	
  user	
  stories	
  in	
  the	
  product	
  backlog	
  
automatically	
  have	
  a	
  corresponding	
  wiki	
  for	
  it.	
  
Each	
   of	
   these	
   wiki	
   pages	
   also	
   has	
   acceptance	
   criteria.	
   By	
   automatically	
  
documenting	
  each	
  –	
  there	
  is	
  no	
  way	
  ambiguity	
  can	
  stay	
  on	
  a	
  user	
  story.	
  If	
  a	
  story	
  
has	
  a	
  complex	
  business	
  rule,	
  all	
  you	
  have	
  to	
  do	
  is	
  put	
  the	
  information	
  in	
  its	
  wiki	
  
page.	
  
Developers	
  will	
  benefit	
  from	
  such	
  wiki	
  page.	
  They	
  can	
  use	
  the	
  acceptance	
  criteria	
  
in	
  creating	
  the	
  automated	
  tests	
  in	
  their	
  code.	
  
Here	
  is	
  how	
  a	
  sample	
  wiki	
  page	
  with	
  acceptance	
  criteria	
  looks	
  like	
  in	
  Eijel:	
  
	
  
If	
  your	
  documentation	
  does	
  not	
  map	
  to	
  any	
  specific	
  user	
  stories,	
  you	
  can	
  make	
  a	
  
wiki	
  for	
  it.	
  We	
  call	
  this	
  kind	
  of	
  wiki	
  an	
  article.	
  
Go	
  to	
  the	
  Wiki	
  of	
  Eijel	
  and	
  you	
  will	
  see	
  the	
  second	
  tab	
  for	
  articles:	
  
Uploading	
  Images	
  
	
  
You	
  can	
  add	
  images	
  to	
  your	
  wikis	
  
Most	
  of	
  the	
  time	
  you	
  will	
  need	
  to	
  use	
  images	
  in	
  your	
  documentation.	
  To	
  make	
  
things	
  simple	
  and	
  easy	
  for	
  you,	
  Eijel	
  included	
  a	
  tool	
  for	
  uploading	
  images	
  that	
  
you	
  can	
  use	
  in	
  your	
  documentation.	
  
Go	
   to	
   the	
   third	
   tab	
   of	
   the	
   wiki	
   tool	
   and	
   you	
   will	
   see	
   the	
   place	
   for	
   uploading	
  
images.	
  
Initially	
  your	
  list	
  will	
  be	
  empty:	
  
	
  
Click	
   on	
   New	
   Photo	
   Upload	
   and	
   a	
   form	
   will	
   show	
   up.	
   You	
   can	
   now	
   upload	
   a	
  
photo.	
  
	
  
Your	
  uploaded	
  photo	
  will	
  show	
  up	
  afterwards	
  in	
  your	
  list.	
  
Sprint	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
How	
  Much	
  Work	
  Can	
  Be	
  Done?	
  
Doing	
  the	
  Actual	
  Work	
  
Progressing	
  the	
  Tasks	
  
Closing	
  a	
  Sprint	
  
Viewing	
  the	
  Burndown	
  Chart
How	
  Much	
  Work	
  Can	
  Be	
  Done?	
  
	
  
The	
  challenge	
  of	
  estimation	
  
One	
  of	
  the	
  difficult	
  tasks	
  in	
  waterfall	
  is	
  estimation.	
  Sometimes	
  you	
  would	
  have	
  to	
  
prepare	
  estimates	
  for	
  work	
  that	
  spans	
  several	
  months.	
  Depending	
  on	
  the	
  project	
  
complexity,	
  these	
  estimates	
  could	
  be	
  wrong	
  by	
  days	
  or	
  weeks.	
  	
  
Estimations	
  are	
  also	
  needed	
  for	
  agile	
  development.	
  But	
  you	
  will	
  rarely	
  estimate	
  
time	
  allocation	
  for	
  work	
  that	
  spans	
  4	
  weeks.	
  The	
  shorter	
  the	
  span	
  of	
  time,	
  the	
  
more	
  accurate	
  the	
  estimates	
  are.	
  	
  
One	
  of	
  the	
  questions	
  you	
  will	
  face	
  in	
  every	
  sprint	
  is	
  how	
   much	
   work	
   can	
   be	
  
done?	
  Since	
  the	
  sprint	
  consist	
  only	
  of	
  a	
  few	
  weeks,	
  this	
  is	
  not	
  very	
  difficult.	
  
Eijel	
   has	
   a	
   built-­‐in	
   tool	
   that	
   can	
   make	
   this	
   even	
   easier.	
   It’s	
   called	
   Capacity	
  
Calculation	
  and	
  it	
  will	
  help	
  you	
  produce	
  highly	
  accurate	
  estimates.	
  
It	
  is	
  accurate	
  because	
  it	
  tries	
  to	
  be	
  empirical	
  as	
  much	
  as	
  possible.	
  
	
  
With	
   Capacity	
   Calculation,	
   you	
   will	
   be	
   able	
   to	
   get	
   accurate	
   answers	
   to	
   the	
  
following	
  questions:	
  
1. How	
  much	
  development	
  hours	
  will	
  the	
  team	
  produce	
  in	
  the	
  next	
  sprint?	
  
2. How	
  much	
  hours	
  will	
  the	
  team	
  spend	
  on	
  meetings?	
  
3. How	
  much	
  hours	
  will	
  the	
  team	
  spend	
  on	
  bug	
  fixing?	
  
4. How	
  much	
  hours	
  will	
  the	
  team	
  be	
  off?	
  
You	
  get	
  the	
  answers	
  above	
  by	
  following	
  these	
  steps:	
  
1. Go	
  to	
  Capacity	
  Calculation	
  in	
  Eijel	
  
2. The	
  tool	
  will	
  show	
  each	
  of	
  the	
  developers	
  in	
  the	
  team	
  
3. You	
  will	
  ask	
  each	
  developer	
  the	
  following	
  questions	
  
a. Do	
  you	
  have	
  any	
  planned	
  leaves	
  in	
  the	
  next	
  sprint?	
  	
  
b. How	
  much	
  development	
  time	
  will	
  you	
  allocate	
  next	
  sprint?	
  	
  
c. How	
  much	
  bug	
  fixing	
  time	
  will	
  you	
  allocate	
  next	
  sprint?	
  	
  
d. How	
  much	
  meeting	
  time	
  will	
  you	
  allocate	
  next	
  sprint?	
  	
  
4. Check	
  the	
  calendar	
  for	
  any	
  holidays	
  in	
  the	
  coming	
  sprint.	
  Add	
  the	
  hours	
  
to	
  the	
  Hours	
  Off	
  for	
  each	
  developer.	
  
5. Enter	
  the	
  values	
  for	
  each	
  developer	
  
	
  
6. Once	
   all	
   the	
   values	
   are	
   entered	
   into	
   the	
   tool,	
   you	
   will	
   see	
   the	
   total	
  
development	
  time	
  for	
  the	
  team.	
  
	
  
You	
  know	
  now	
  that	
  your	
  team	
  can	
  allocate	
  315	
  hours	
  to	
  development	
  in	
  the	
  next	
  
sprint.	
  	
  
You	
   will	
   now	
   determine	
   the	
   actual	
   work	
   that	
   can	
   be	
   done	
   for	
   the	
   315	
   hours.
Doing	
  the	
  Actual	
  Work	
  
	
  
What	
  actual	
  work	
  can	
  be	
  done?	
  
In	
   the	
   previous	
   lesson	
   we	
   were	
   able	
   to	
   determine	
   that	
   we	
   have	
   315	
   hours	
  
allocated	
  for	
  development	
  in	
  the	
  next	
  sprint.	
  
We	
  will	
  now	
  determine	
  what	
  we	
  can	
  we	
  can	
  achieve	
  with	
  that	
  315	
  hours.	
  
It	
   is	
   time	
   also	
   to	
   introduce	
   an	
   important	
   concept	
   in	
   agile	
   development,	
   sprint	
  
planning.	
  	
  
Sprint	
  planning	
  consists	
  of	
  two	
  parts:	
  
1. Part	
  One	
  –	
  the	
  goal	
  is	
  to	
  determine	
  what	
  will	
  be	
  included	
  in	
  the	
  sprint.	
  
This	
  is	
  done	
  by	
  the	
  Product	
  Owner,	
  with	
  the	
  help	
  of	
  the	
  rest	
  of	
  the	
  team.	
  
2. Part	
   Two	
   –	
   the	
   goal	
   is	
   to	
   determine	
   the	
   number	
   of	
   stories	
   the	
  
development	
   team	
   can	
   deliver	
   and	
   how	
   they	
   will	
   deliver	
   them.	
   The	
  
development	
  team	
  does	
  this.	
  
The	
  output	
  of	
  the	
  sprint	
  planning	
  is	
  called	
  the	
  sprint	
   backlog.	
  It	
  is	
  the	
  list	
  of	
  
stories,	
  and	
  their	
  tasks,	
  that	
  must	
  be	
  completed	
  in	
  the	
  sprint.	
  
Sprint	
  planning	
  is	
  seamless	
  and	
  very	
  easy	
  in	
  Eijel.	
  
For	
   the	
   first	
   part	
   of	
   sprint	
   planning,	
   the	
   Product	
   Owner	
   adds	
   stories	
   to	
   the	
  
sprint	
  by	
  following	
  these	
  steps:	
  
1. Go	
  to	
  the	
  product	
  backlog	
  
2. Add	
  a	
  user	
  story	
  to	
  the	
  sprint	
  by	
  clicking	
  its	
  Start	
  link	
  
	
  
3. Once	
  the	
  story	
  has	
  been	
  started,	
  its	
  status	
  will	
  change	
  into	
  In	
  Progress	
  
	
  
4. Start	
  all	
  the	
  other	
  stores	
  needed	
  for	
  the	
  sprint	
  
	
  
5. Verify	
  that	
  the	
  current	
  sprint	
  has	
  started	
  in	
  the	
  Sprints	
  tab	
  
	
  
6. You	
  can	
  now	
  view	
  your	
  sprint	
  backlog	
  in	
  the	
  Sprint	
  Backlog	
  page	
  
	
  
For	
   the	
   second	
   part	
   of	
   sprint	
   planning,	
   the	
   development	
   team	
   determines	
   the	
  
actual	
  number	
  of	
  stories	
  they	
  can	
  deliver	
  by	
  following	
  these	
  steps:	
  
1. Notice	
  that	
  each	
  story	
  takes	
  0	
  hours	
  to	
  complete.	
  This	
  is	
  because	
  they	
  do	
  
not	
  have	
  any	
  tasks	
  
2. To	
  add	
  tasks	
  to	
  a	
  user	
  story,	
  click	
  on	
  Add	
  Task.	
  A	
  form	
  will	
  show	
  up	
  where	
  
you	
  can	
  enter	
  the	
  title	
  of	
  the	
  Task	
  and	
  its	
  estimate	
  in	
  hours.	
  
 
3. 	
  Once	
  you	
  have	
  completed	
  adding	
  tasks	
  to	
  all	
  of	
  your	
  user	
  stories,	
  your	
  
Sprint	
  Backlog	
  will	
  look	
  like	
  this:	
  
	
  
4. You	
   can	
   easily	
   see	
   the	
   total	
   number	
   of	
   hours	
   your	
   team	
   will	
   need	
   to	
  
complete	
  the	
  sprint.	
  The	
  total	
  hours	
  for	
  done	
  and	
  in-­‐progress	
  tasks	
  are	
  
also	
   shown.	
   The	
   sprint	
   backlog	
   shows	
   that	
   the	
   team	
   can	
   achieve	
   this	
  
amount	
  of	
  work	
  for	
  the	
  sprint.	
  
At	
  this	
  point,	
  the	
  development	
  team	
  can	
  inform	
  the	
  Product	
  Owner	
  that	
  it	
  can	
  
add	
   more	
   stories	
   into	
   the	
   sprint.	
   They	
   will	
   do	
   this	
   until	
   they	
   have	
   reach	
   a	
  
number	
  where	
  it	
  matches	
  the	
  allocated	
  development	
  time.	
  
	
  
	
  
Progressing	
  the	
  Tasks	
  
	
  
Easy	
  drag-­‐and-­‐drop	
  
In	
  the	
  previous	
  lesson	
  we	
  have	
  determined	
  the	
  contents	
  of	
  the	
  sprint	
  backlog.	
  
We	
  will	
  now	
  look	
  into	
  the	
  actual	
  progressing	
  of	
  the	
  tasks.	
  
If	
  you	
  have	
  observed,	
  we	
  initially	
  did	
  not	
  assign	
  tasks	
  to	
  developers.	
  These	
  tasks	
  
will	
   be	
   assigned	
   in	
   real-­‐time.	
   When	
   they	
   are	
   about	
   to	
   be	
   done.	
   This	
   is	
   a	
   pull	
  
model	
  as	
  compared	
  to	
  the	
  push	
  model	
  of	
  waterfall.	
  The	
  developers	
  assign	
  the	
  
tasks	
   to	
   themselves.	
   This	
   shows	
   the	
   spirit	
   of	
   collective	
   ownership	
   in	
   an	
   agile	
  
team.	
  
Assigning	
  a	
  Task	
  
To	
  assign	
  or	
  edit	
  a	
  task,	
  click	
  the	
  icon	
  after	
  the	
  title.	
  This	
  will	
  show	
  a	
  form.	
  
	
  
Every	
  tasks	
  has	
  a	
  status:	
  
1. Todo	
  –	
  the	
  task	
  has	
  not	
  yet	
  been	
  started	
  and	
  has	
  not	
  yet	
  been	
  assigned	
  
2. In	
  Progress	
  –	
  the	
  task	
  is	
  being	
  worked	
  by	
  a	
  developer	
  
3. Done	
  –	
  the	
  task	
  has	
  been	
  completed	
  by	
  a	
  developer	
  
To	
  move	
  a	
  task	
  from	
  one	
  status	
  to	
  another,	
  just	
  drag	
  and	
  drop	
  the	
  item.	
  
	
  
Once	
  your	
  team	
  has	
  started	
  working	
  on	
  the	
  tasks,	
  the	
  sprint	
  backlog	
  will	
  be	
  
similar	
  to	
  this:	
  
	
  
You	
  can	
  easily	
  see	
  the	
  number	
  of	
  hours	
  for	
  Todo,	
  In	
  Progress,	
  and	
  Done.	
  
Closing	
  a	
  Sprint	
  
	
  
Closed	
  sprints	
  can	
  be	
  viewed	
  
Your	
   development	
   team	
   will	
   give	
   its	
   best	
   in	
   completing	
   all	
   user	
   stories	
   in	
   the	
  
sprint.	
  Regardless	
  if	
  all	
  stories	
  were	
  completed,	
  at	
  the	
  last	
  day	
  of	
  the	
  sprint,	
  you	
  
would	
  have	
  to	
  close	
  the	
  sprint.	
  This	
  follows	
  the	
  time-­‐boxed	
  nature	
  of	
  activities	
  in	
  
agile	
  development.	
  
When	
  your	
  team	
  has	
  completed	
  all	
  the	
  tasks	
  for	
  the	
  user	
  stories,	
  the	
  stories	
  will	
  
show	
  up	
  as	
  Done	
  in	
  the	
  Product	
  Backlog.	
  
	
  
You	
  can	
  end	
  your	
  Sprint	
  by	
  clicking	
  End	
  at	
  the	
  Sprints	
  tab.	
  
	
  
After	
  clicking	
  End,	
  the	
  Sprint	
  will	
  be	
  marked	
  as	
  Done.	
  
	
  
You	
  will	
  still	
  be	
  able	
  to	
  view	
  previous	
  Sprints	
  by	
  clicking	
  View.	
  This	
  way	
  you	
  can	
  
know	
   what	
   tasks	
   were	
   included	
   and	
   who	
   worked	
   on	
   the	
   tasks	
   of	
   previous	
  
sprints.	
  
Viewing	
  the	
  Burndown	
  Chart	
  
	
  
How	
  much	
  work	
  left	
  for	
  the	
  sprint	
  
At	
  any	
  time	
  during	
  the	
  sprint,	
  you	
  will	
  be	
  able	
  to	
  view	
  the	
  burndown	
  chart	
  for	
  
the	
  sprint.	
  This	
  chart	
  represents	
  the	
  remaining	
  hours	
  left	
  to	
  be	
  completed	
  for	
  the	
  
sprint.	
   It	
   can	
   also	
   show	
   you	
   how	
   your	
   team	
   is	
   performing	
   against	
   the	
   ideal	
  
burndown.	
  
Bug	
  Tracker	
   	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Managing	
  Project	
  Defects	
  
Managing	
  Project	
  Defects	
  
	
  
Defects	
  are	
  normal	
  
Defects	
  can	
  occur	
  in	
  any	
  project,	
  regardless	
  of	
  the	
  methodology	
  followed	
  during	
  
the	
  development.	
  We	
  consider	
  them	
  as	
  normal	
  and	
  accept	
  them	
  as	
  part	
  of	
  life.	
  
For	
  this	
  reason,	
  we	
  gave	
  our	
  best	
  in	
  creating	
  what	
  we	
  believe	
  is	
  the	
  currently	
  
best	
  defect	
  tracking	
  tool	
  in	
  existence.	
  And	
  this	
  tool	
  comes	
  as	
  part	
  of	
  Eijel.	
  
Introducing	
  the	
  Eijel	
  Bug	
  Tracker.	
  
	
  
At	
   one	
   glance,	
   you	
   can	
   easily	
   know	
   the	
   state	
   of	
   your	
   project	
   with	
   regards	
   to	
  
defects.	
  You	
  know	
  right	
  away	
  the	
  following	
  important	
  statistics:	
  
• Count	
  of	
  Open	
  defects	
  
• Count	
  of	
  Show	
  Stopper	
  open	
  defects	
  
• Count	
  of	
  High	
  priority	
  open	
  defects	
  
• Count	
  of	
  Medium	
  priority	
  open	
  defects	
  
• Count	
  of	
  Low	
  priority	
  open	
  defects	
  
• Count	
  of	
  Unassigned	
  defects	
  
• Count	
  of	
  Fixed	
  defects	
  
• Count	
  of	
  Ready	
  for	
  Retest	
  defects	
  
• Total	
  number	
  of	
  defects	
  for	
  the	
  project	
  
The	
   Eijel	
   Bug	
   Tracker	
   is	
   a	
   grand	
   example	
   of	
   opinionated	
   software.	
   It	
   will	
   not	
  
allow	
  you	
  to	
  sort	
  the	
  columns,	
  as	
  it	
  sorts	
  itself	
  on	
  its	
  own.	
  
It	
  follows	
  the	
  following	
  rules	
  
1. The	
  list	
  is	
  first	
  sorted	
  based	
  on	
  importance	
  –	
  with	
  the	
  highest	
  severity	
  on	
  
top.	
  It	
  follows	
  the	
  following	
  order:	
  Show	
  Stopper,	
  High,	
  Medium,	
  and	
  Low.	
  	
  
2. The	
  list	
  is	
  sorted	
  afterwards	
  based	
  on	
  progress	
  –	
  with	
  the	
  newest	
  on	
  top.	
  
It	
  follows	
  the	
  following	
  order:	
  New,	
  Assigned,	
  In	
  Progress,	
  Fixed,	
  Ready	
  
for	
  Retest.	
  
3. Closed	
  issues	
  are	
  always	
  at	
  the	
  bottom.	
  
Once	
  you	
  have	
  experienced	
  this	
  smart	
  auto	
  sorting,	
  you	
  will	
  never	
  come	
  back	
  to	
  
other	
  defect	
  tracking	
  tools.	
  
The	
  bug	
  tracker	
  has	
  also	
  one	
  of	
  the	
  best	
  search	
  functionality	
  among	
  tools	
  –	
  as	
  
most	
  of	
  the	
  time	
  –	
  developers	
  are	
  searching	
  for	
  specific	
  issues	
  and	
  do	
  not	
  want	
  to	
  
see	
  the	
  whole	
  list.	
  Often	
  they	
  just	
  want	
  to	
  see	
  the	
  issues	
  that	
  are	
  assigned	
  to	
  them	
  
or	
  the	
  issues	
  they	
  have	
  worked	
  on.	
  
By	
  clicking	
  on	
  the	
  Search	
  Icon,	
  the	
  search	
  functionality	
  will	
  show	
  up:	
  
	
  
With	
  this	
  feature,	
  you	
  will	
  be	
  able	
  to	
  filter	
  on	
  any	
  of	
  the	
  columns	
  in	
  the	
  bug	
  list.	
  
The	
  best	
  features	
  of	
  the	
  Bug	
  Tracker	
  are	
  not	
  limited	
  only	
  on	
  the	
  list	
  and	
  on	
  the	
  
search	
  –	
  when	
  you	
  click	
  the	
  title	
  of	
  the	
  defect,	
  it	
  will	
  bring	
  you	
  to	
  a	
  wiki	
  page	
  
exclusive	
  for	
  that	
  defect.	
  
In	
  our	
  experience,	
  the	
  true	
  value	
  of	
  a	
  defect	
  tracker	
  comes	
  from	
  user	
  interactions	
  
that	
  happen	
  within	
  the	
  defect.	
  This	
  means	
  communication	
  and	
  clarification	
  by	
  
means	
  of	
  comments	
  and	
  attachments,	
  all	
  fully	
  supported	
  within	
  the	
  tool.	
  
When	
  you	
  click	
  on	
  one	
  of	
  the	
  issues,	
  you	
  will	
  see	
  its	
  wiki.	
  
	
  
The	
  developers	
  involved	
  in	
  testing	
  and	
  fixing	
  can	
  easily	
  attach	
  files	
  and	
  create	
  
threaded	
  conversations	
  in	
  this	
  wiki	
  page.
Software	
  Engineering	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Serve	
  the	
  Developers	
  
The	
  Value	
  of	
  Quality	
  Code
Serve	
  the	
  Developers	
  
	
  
A	
  servant	
  leader	
  is	
  not	
  a	
  boss	
  
In	
  agile	
  development,	
  much	
  emphasis	
  is	
  placed	
  on	
  empowering	
  the	
  development	
  
team.	
  Because	
  at	
  the	
  end,	
  they	
  are	
  the	
  one	
  really	
  creating	
  the	
  product.	
  	
  
The	
  product	
  will	
  be	
  a	
  creation	
  of	
  the	
  development	
  team.	
  
They	
  deserve	
  this	
  credit.	
  
The	
   Scrum	
   Master	
   helps	
   the	
   team	
   achieve	
   their	
   best	
   by	
   removing	
   any	
  
impediments	
  that	
  can	
  block	
  them.	
  
Eijel	
   helps	
   in	
   this	
   goal	
   by	
   providing	
   within	
   the	
   tool	
   a	
   means	
   for	
   managing	
  
impediments.	
  
	
  
You	
  will	
  be	
  able	
  to	
  add,	
  edit,	
  and	
  set	
  the	
  status	
  of	
  each	
  impediment.	
  Anyone	
  in	
  
the	
  Scrum	
  team	
  can	
  add	
  impediments.	
  
Notice	
   that	
   they	
   are	
   not	
   assigned	
   to	
   a	
   name,	
   as	
   it	
   is	
   implied	
   that	
   the	
   Scrum	
  
Master	
  will	
  handle	
  the	
  impediments,	
  with	
  help	
  from	
  within	
  and	
  outside	
  the	
  team.
The	
  Value	
  of	
  Quality	
  Code	
  
	
  
Reduce	
  undone	
  work	
  
Depending	
  on	
  the	
  maturity	
  and	
  skills	
  of	
  the	
  developers,	
  they	
  would	
  have	
  some	
  
undone	
  work.	
  
Remember	
  that	
  the	
  goal	
  of	
  every	
  sprint	
  is	
  to	
  product	
  a	
  complete	
  set	
  of	
  features.	
  
These	
  features	
  should	
  be	
  potentially	
  shippable	
  to	
  production.	
  
However,	
  there	
  are	
  times	
  when	
  developers	
  can’t	
  follow	
  all	
  the	
  requirements	
  to	
  
produce	
   the	
   level	
   of	
   quality	
   set	
   by	
   the	
   team.	
   These	
   things	
   are	
   called	
   undone	
  
work.	
  
Eijel	
  has	
  the	
  feature	
  for	
  managing	
  undone	
  work.	
  
	
  
Notice	
  that	
  the	
  items	
  are	
  not	
  assigned	
  to	
  any	
  specific	
  developer.	
  This	
  is	
  because	
  it	
  
is	
  implied	
  that	
  it	
  is	
  everybody’s	
  business	
  to	
  make	
  sure	
  his	
  or	
  her	
  quality	
  of	
  work	
  
does	
   not	
   include	
   any	
   undone	
   work.	
   This	
   is	
   in	
   the	
   spirit	
   of	
   continuous	
  
improvement.	
  	
  
	
  
	
  
Conclusion	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
A	
  Promise	
  Kept	
  
Succeeding	
  in	
  Your	
  Projects	
  
A	
  Promise	
  Kept	
  
	
  
You	
  can	
  only	
  master	
  the	
  things	
  you	
  actually	
  do	
  
I	
  have	
  given	
  you	
  four	
  promises	
  at	
  the	
  start	
  of	
  the	
  book.	
  
I	
  promised	
  you	
  that:	
  
1. You	
  will	
  know	
  how	
  to	
  do	
  agile.	
  
2. You	
  will	
  know	
  how	
  to	
  achieve	
  complete	
  agility.	
  	
  
3. You	
  will	
  know	
  how	
  to	
  master	
  agile.	
  
4. You	
  will	
  succeed	
  in	
  all	
  of	
  the	
  above	
  if	
  you	
  give	
  the	
  effort	
  in	
  actually	
  doing	
  
At	
  this	
  part	
  of	
  the	
  book,	
  you	
  know	
  how	
  to	
  do	
  agile.	
  
You	
  know	
  how	
  to	
  actually	
  do	
  it	
  using	
  Eijel.	
  
You	
  have	
  a	
  mental	
  context,	
  an	
  anchor	
  to	
  reality	
  when	
  you	
  think	
  of	
  the	
  following	
  
words:	
  
• Product	
  Backlog	
  
• Sprint	
  
• Scrum	
  Team	
  
• Sprint	
  Planning	
  
• Sprint	
  Backlog	
  
• Impediments	
  
• Undone	
  Work	
  
• Burndown	
  Chart	
  
• And	
  other	
  agile	
  concepts	
  
You	
  can	
  only	
  master	
  the	
  things	
  that	
  you	
  actually	
  do.	
  
By	
  giving	
  effort	
  in	
  the	
  part	
  of	
  actually	
  doing,	
  you	
  will	
  gain	
  mastery.	
  	
  
	
  
Succeeding	
  in	
  Your	
  Projects	
  
	
  
Create	
  your	
  free	
  Eijel	
  account	
  
I	
   created	
   Eijel	
   with	
   the	
   goal	
   of	
   creating	
   the	
   simplest	
   tool	
   that	
   manages	
   agile	
  
projects	
  from	
  vision	
  to	
  product	
  release.	
  
I	
  now	
  invite	
  you	
  to	
  give	
  Eijel	
  a	
  try	
  in	
  actually	
  doing	
  your	
  agile	
  projects.	
  
Eijel	
  is	
  free.	
  
By	
  using	
  the	
  principles	
  and	
  practices	
  you	
  learned	
  in	
  this	
  book,	
  and	
  by	
  actually	
  
doing	
  agile	
  with	
  the	
  help	
  of	
  Eijel,	
  you	
  will	
  succeed	
  in	
  your	
  software	
  development	
  
projects.	
  
Thank	
  you	
  for	
  taking	
  this	
  learning	
  journey	
  with	
  me.	
  
If	
  you	
  would	
  like	
  to	
  learn	
  more,	
  you	
  can	
  visit	
  my	
  blog	
  at:	
  
http://completeagility.com	
  
You	
  can	
  see	
  my	
  contact	
  info	
  at:	
  
http://eijel.com/contact	
  
Feel	
  free	
  to	
  add	
  me	
  in	
  LinkedIn	
  at:	
  
http://sg.linkedin.com/in/dondonvizcayno	
  

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Mastering Agile: Achieve complete agility with Eijel

  • 1.       Mastering  Agile   Achieve  complete  agility  with  Eijel                     Dondon  Vizcayno   Founder  of  Eijel  
  • 2. Copyright  ©  2014  by  Dondon  Vizcayno     All  rights  reserved.  No  part  of  this  book  may  be  reproduced  in  any  form   or  by  any  electronic  or  mechanical  means,  including  information  storage   and  retrieval  systems,  without  permission  in  writing  from  Dondon  Vizcayno,   except  by  a  reviewer  who  may  quote  brief  passages  in  a  review.     First  Edition  
  • 3. Contents     5   Introduction   6   What  You  Will  Get   7   The  Incompleteness  Chasm   8   The  Ladder   9   Achieve  Complete  Agility     10   A  Sample  Project   11   Client  Needs  A  Website   12   And  Also  Mobile  Apps   13   Meet  the  Project  Plan   14   Embracing  Agile  Development     15   Eijel   16   An  Anchor  to  Reality   17   Creating  Your  Account   18   Creating  Your  Projects     20   Project   21   A  Context  for  Everything   22   When  a  Project  is  Deleted     23   Sprints   24   Managing  all  the  Sprints   26   Updating  and  Deleting  Sprints     27   Scrum  Team   28   Building  Your  Team   30   When  Members  and  Roles  Change    
  • 4. 31   Product  Backlog   32   What  Needs  to  Be  Delivered   34   Reorganizing  the  Priority   35   Assigning  Points  and  Playing  Poker   39   Viewing  the  Burndown  Chart     40   Wiki   41   Maintaining  Living  Documents   43   Uploading  Images     44   Sprint   45   How  Much  Work  Can  Be  Done?   48   Doing  the  Actual  Work   52   Progressing  the  Tasks   54   Closing  a  Sprint   56   Viewing  the  Burndown  Chart     57   Bug  Tracker   58   Managing  Project  Defects     61   Software  Engineering   62   Serve  the  Developers   63   The  Value  of  Quality  Code     64   Conclusion   65   A  Promise  Kept   66   Succeeding  in  Your  Projects  
  • 5. Introduction                     What  You  Will  Get   The  Incompleteness  Chasm   The  Ladder   Achieve  Complete  Agility
  • 6. What  You  Will  Get     I  promise  you  three  things   In  reading  this  book  I  promise  you  will  get  three  things:   1. You  will  know  how  to  do  agile.   2. You  will  know  how  to  achieve  complete  agility.     3. You  will  know  how  to  master  agile.   And  if  you  give  effort  in  doing  item  1  above,  I  will  give  you  a  fourth  promise:   4. You  will  succeed  in  doing  all  items  above.  You  will  achieve  mastery.      
  • 7. The  Incompleteness  Chasm     Why  companies  fail  at  agile   The  incompleteness  chasm  is  the  main  reason  why  many  companies  fail  at  agile.       It  is  the  gap  that  separates  companies  successfully  doing  agile  from  those  trying   and  yet  failing  to  get  into  it.  It  is  something  that  must  be  crossed,  or  the  company   will  fall  short  in  its  transformation  and  will  revert  back  to  its  old  ways.   You  will  need  a  ladder  to  cross  this  chasm.  The  ladder  represents  a  solution  to  an   incompetency:   1. Companies  don’t  know  how  to  do  agile.  They  have  an  idea,  but  it  is  flawed.   2. Even  when  trained,  they  can’t  relate  what  they  have  learned  to  what  they   are  currently  doing.     3. The  training  will  fade  like  a  dream.  It  is  over  and  trainees  will  go  back  to   their  jobs  bringing  a  story  of  an  ideal  world  called  “agile”.  It  won’t  change   anything  after  wards  though.     4. And   if   and   when   the   company   finally   gets   what   agile   is,   it   overwhelms   them.  They  can’t  transform.  The  current  is  always  easier.   5. Companies  rarely  hire  agile  coaches.  But  trainings  don’t  help  them  either.   Companies  don’t  know  what  to  do,  and  if  they  know,  they  don’t  know  how  to  do   it.      
  • 8. The  Ladder     A  ladder  to  cross  the  incompleteness  chasm   A  company  successfully  doing  agile  is  separated  by  a  mindset  and  a  collection  of   practices  from  another  company  that  fails  at  it.   This  is  the  chasm  that  the  failing  company  must  cross.  How  can  it  get  the  mindset   and  the  set  of  practices  present  in  the  other  company?   What  is  the  ladder  it  can  use  to  cross  the  incompleteness  chasm?   Should  it  hire  an  agile  coach,  send  the  team  into  more  training?   My  answer  is  simple.   I  introduce  to  you  Eijel.  Eijel  is  a  tool  that  will  empower  you  to  have  the  mindset   and  the  practices  to  emulate  the  companies  successful  at  agile.   Eijel  is  a  ladder  that  will  help  you  cross  the  incompleteness  chasm.   Why?   Because  it  will  help  you  achieve  complete  agility.      
  • 9. Achieve  Complete  Agility     A  complete  solution  for  doing  agile   When   a   company   crosses   the   chasm   and   becomes   good   at   agile,   it   achieves   complete  agility.  It  achieves  the  minimum  to  be  really  good  at  something.  It  has   completed  the  requirements.  And  with  time  and  practice,  becomes  master  at  it.   The  requirements  for  a  company  to  achieve  complete  agility  are:   1. It  knows  the  principles  and  values  behind  agile.  This  is  the  why  of  agile.   2. It  knows  the  practices  of  agile  and  knows  how  to  do  them  in  real  life.  This   is  the  how  of  agile.   3. It   has   the   will   of   really   following   the   principles   and   really   doing   the   practices.   4. It  is  doing  its  best  to  implement  this  will,  no  matter  how  imperfect.   5. It  aims  to  excel  and  master  the  execution  of  the  will.     The  will  of  agile  can  have  a  physical  manifestation.  A  concrete  embodiment  that   represents  the  abstract  concept.   The  will  of  agile  is  the  ladder  that  helped  the  company  cross  the  chasm.   The  will  of  agile,  in  this  book,  is  represented  by  Eijel.   The   next   chapter   will   introduce   the   context   in   which   you   will   learn   complete   agility.              
  • 10. A  Sample  Project                     Client  Needs  A  Website   And  Also  Mobile  Apps   Meet  the  Project  Plan   Embracing  Agile  Development
  • 11. Client  Needs  A  Website     Learning  with  a  goal   It  is  best  to  learn  new  things  by  solving  a  problem  using  the  lessons  as  a  solution.   I  will  give  you  a  client  with  a  project  that  needs  to  be  delivered  using  agile.   The   client,   Urela,   is   a   start-­‐up   that   collects   promotions   of   different   shops   and   provides  them  to  users  through  its  mobile  apps  and  website.  The  users  will  be   categorized  as  publishers,  consumers,  and  admins.     The  publishers  will  use  the  website  for  posting  their  promos.  They  can  select  the   specific  shops  that  provide  the  promotion  and  set  the  start  date  and  end  date   when  the  promotion  is  valid.  They  can  also  set  the  title,  the  details,  and  the  image   for  the  promo.   The  client  demands  that  the  website  be  operational  after  3  months.      
  • 12. And  Also  Mobile  Apps     Adding  complexity  to  the  goal   The   client   also   wants   mobile   applications   for   Android   and   iOS   to   display   the   content  posted  by  the  publishers.  The  user  should  be  able  to  browse  promos  that   are  nearest  to  his  current  location.  He  should  be  able  to  subscribe  to  shops  and   browse  promos  of  shops.   In   both   the   website   and   the   mobile   apps,   a   user   should   be   able   to   create   an   account  and  must  be  required  to  authenticate  before  he  can  use  the  services.   The  mobile  apps  should  be  delivered  within  3  months.      
  • 13. Meet  the  Project  Plan     The  old  way  of  doing  things   In  a  traditional  waterfall  project,  the  plan  to  complete  Urela  will  look  like  this:   Phase   Duration   January   February   March   Planning   1  week                                                   Analysis   4  weeks                                                   Design   2  weeks                                                   Development   2  weeks                                                   Testing   2  weeks                                                   Release   1  week                                                   Most   software   development   projects,   if   not   all,   have   the   goal   of   producing   working  software  at  the  end  of  the  project.   However,  you  can  see  from  the  plan  how  much  is  allocated  to  the  part  where  the   real  action  is,  development.   The   first   three   phases   will   be   filled   with   the   preparation   and   creation   of   documents,  which  will  be  later  on  signed-­‐off,  as  contracts  to  which  software  will   be  developed  and  be  tested  against  later  on.   This  approach  has  the  following  characteristics:   1. There  is  no  room  for  mistake.  Signed  off.   2. There  is  no  room  for  unknown,  ambiguous,  or  changing  requirements.     3. There  is  no  room  for  unpredictable  events  that  can  affect  the  plan.   4. There  is  no  room  for  feedback  or  client  verification.  Surprise  at  the  end.   5. The  chance  of  burning  developers  is  very  high.  Because  they  are  the  one   really  accountable  for  the  working  software.  Meet  the  deadline.   6. The  chance  of  slippage  is  very  high.  It  was  intended  to  be  deterministic.   7. Poor  model  for  long  and  on-­‐going  projects.  Not  sustainable.    
  • 14. Embracing  Agile  Development     A  better  approach  to  software  development   Agile   development   aims   to   provide   the   solution   to   the   weaknesses   of   the   waterfall  model.  It  excels  in  doing  this,  and  more.     The  only  problem  is  that  many  companies  still  do  waterfall  primarily  because  of   ignorance  and  because  of  resistance  to  change.  And  those  that  attempt  to  move   into  agile  fall  victim  to  the  incompleteness  chasm,  making  them  go  back  to  what   worked  before,  the  waterfall.   Here  is  where  Eijel  helps  you.   We   will   use   Eijel   in   developing   and   delivering   the   product   for   Urela.   You   will   learn  the  principles  and  actually  do  the  practices  of  agile  by  using  Eijel.   I  am  not  going  to  bombard  you  with  facts  and  info  about  agile.  You  will  learn  a   principle  or  a  practice,  only  in  the  right  context,  and  when  it  is  needed  in  creating   the  product  for  Urela.     We  are  now  about  to  create  our  first  project.    
  • 15. Eijel                     An  Anchor  to  Reality   Creating  Your  Account   Creating  Your  Projects
  • 16. An  Anchor  to  Reality     Eijel  is  an  anchor  to  reality   Before   we   start   using   Eijel   in   creating   the   solution   for   Urela,   I   would   like   to   explain  why  I  choose  the  approach  of  using  a  tool  in  teaching  agile  development.   The  answer  is  simple.   Eijel  is  an  anchor  to  reality.     A  trainer  might  use  index  cards  in  explaining  the  concept  of  the  product  backlog   in  an  agile  project.  For  him,  the  index  card  is  an  anchor  to  reality.  The  collection   of  index  cards  represents  a  list,  which  is  a  physical  manifestation  of  the  product   backlog.     Eijel  achieves  this,  and  more.     It  does  not  only  represent  a  manifestation  of  an  abstract  concept,  but  as  I  have   shared  earlier  in  the  topic  of  the  incompleteness  chasm,  it  represents  the  will  of   agile  –  the  principles  and  practices  of  complete  agility.   When  you  think  of  agile,  you  can  treat  Eijel  as  the  anchor  to  reality,  the  physical   manifestation  of  the  idea.  
  • 17. Creating  Your  Account     Create  your  login  account   To  create  you  account,  go  to  http://eijel.com/signup.  Eijel  accounts  are  free.     Fill  up  the  form  and  then  submit.     Eijel  will  send  you  an  email  to  confirm  your  registration.  After  this,  you  can  login   to  your  account.  
  • 18. Creating  Your  Projects     Manage  multiple  projects   After  you  login  in  Eijel,  you  will  see  the  Project  Dashboard.  But  as  you  don’t  have   yet  any  projects,  it  will  show  a  message  that  you  need  to  set  an  active  project.     If  you  will  try  to  explore  the  different  pages  in  the  site,  they  will  give  you  the   same  message.  All  the  features  are  based  in  the  context  of  an  active  project.       You   can   create   multiple   projects   in   Eijel.   To   create   a   project,   go   to   http://eijel.com/projects.  It  will  initially  show  an  empty  list.    
  • 19. Click  on  Add  Project  and  a  form  will  show  up.  Name  your  first  project  as  Urela  –   Mobile  Apps  and  Website,  and  then  submit.     After  saving,  the  newly  created  project  will  show  up  in  your  list  of  projects.     Note  that  the  project  automatically  made  you  the  Scrum  Master.  You  will  learn   later   what   it   means   to   become   a   Scrum   Master.   You   will   be   able   to   update   a   project  by  clicking  the  small  icon  after  its  name.     In  the  next  chapter,  we  will  study  more  the  details  of  a  project.      
  • 20. Project                     A  Context  for  Everything   When  a  Project  is  Deleted
  • 21. A  Context  for  Everything     All  features  belong  to  a  project   In  the  previous  chapter  we  created  our  first  project.  If  you  now  explore  the  other   pages  in  the  tool,  you  will  see  that  they  all  belong  to  a  project.   The  active  project  is  the  context  of  all  the  other  pages.  So  if  you  change  the  active   project,  the  information  in  these  pages  will  also  change.   If  you  edit  a  project,  it  will  show  you  the  following  form:       Here  you  can  set  the  project  length  and  the  sprint  length.  Both  of  these  are  in   terms  of  number  of  weeks.   • Project  Length  –  the  total  number  of  weeks  allocated  for  the  project.  This   is  from  the  start  of  the  project  to  the  production  release.   • Sprint   Length   –   the   number   of   weeks   per   sprint.   You   will   know   later   what  a  sprint  is.   Even   though   there   might   be   some   concepts   that   are   not   clear   to   you,   like   the   meaning  of  a  sprint,  you  have  achieved  something  of  great  importance.  You  have   created   your   first   project,   which   is   the   basis   of   everything   in   Eijel.  
  • 22. When  a  Project  is  Deleted     Deletion  of  projects  is  allowed   You   can   create,   edit,   and   delete   projects   in   Eijel.   But   you   have   to   understand   what   it   means   when   a   project   is   deleted.   As   the   project   is   the   basis   of   all   information   contained   in   Eijel,   when   you   delete   it,   all   the   other   information   belonging  to  it  will  be  deleted  as  well.      
  • 23. Sprints                     Managing  all  the  Sprints   Updating  and  Deleting  Sprints
  • 24. Managing  all  the  Sprints     You  can  create  all  of  the  sprints  in  advance   We  have  come  to  the  part  where  you  will  be  introduced  to  the  first  agile  concept   you  will  use  in  delivering  the  product  for  Urela  –  the  concept  of  a  sprint.   A  sprint  is  one  cycle  of  work  in  agile.   The  whole  span  of  agile  development  consists  of  multiple  sprints.  In  each  sprint,   a  small  but  complete  part  of  the  whole  product  is  being  delivered.     Think  in  terms  of  the  toy  Lego.  It  is  like  delivering  multiple  blocks  of  Lego  at  a   time,  until  all  the  blocks  were  delivered.       In  waterfall,  you  deliver  the  complete  Lego  structure  at  the  end  of  the  project.     In  agile,  you  deliver  a  few  blocks  in  every  sprint,  until  all  blocks  are  delivered  at   the  end  of  the  project.   The  typical  lengths  of  sprints  are  1,  2,  3,  or  4  weeks.  You  will  learn  more  about   the   details   of   a   sprint   later   on.   For   now,   you   will   use   a   2-­‐week   sprint   for   the   product  of  Urela.   Edit  the  project  and  set  the  project  length  and  sprint  length.      
  • 25. You  can  now  create  all  the  sprints  for  the  project.  When  you  go  to  the  Sprints  tab,   the  list  will  be  initially  empty.     Click  on  Add  Sprint  and  a  form  will  show  up.  Enter  the  sprint  name,  start  date,   and  end  date.     Your  list  will  be  similar  to  below  once  you  have  created  all  your  sprints.     There  are  six  sprints  in  total  because  the  project  length  is  3  months  (equal  to  12   weeks)  and  the  sprint  length  is  2  weeks  (12/2  =  6).  
  • 26. Updating  and  Deleting  Sprints     Update  and  deletion  of  sprints  are  allowed   You  can  update  and  delete  sprints  in  the  list.     To  update  a  sprint,  click  on  the  small  icon  after  its  name.  This  will  show  a  form   where  you  can  update  the  details  of  the  sprint.     Similarly,  you  can  delete  a  sprint.  However,  you  can  only  delete  sprints  that  have   not   yet   started.   Once   a   sprint   is   already   in   progress   or   if   it   has   already   been   completed,  it  is  no  longer  deletable.    
  • 27. Scrum  Team                     Building  Your  Team   When  Members  and  Roles  Change
  • 28. Building  Your  Team     There  are  only  three  roles  in  a  Scrum  team   We   have   now   reached   the   part   where   you   will   be   introduced   to   the   next   important  concept  in  agile  development,  the  Scrum  team.     The  Scrum  team  is  a  group  of  people  accountable  for  delivering  the  product.     There  are  three  specific  roles  in  the  team:   1. Product  Owner  –  responsible  for  the  product  features   a. Continually  re-­‐prioritizes  and  refines  the  list  of  features   b. Actively  and  regularly  interacts  with  the  team   c. Reviews  the  result  of  each  sprint   2. Scrum  Master  –  responsible  for  applying  Scrum  in  the  team   a. Educates,  coaches,  and  guides  the  team   b. Serves  the  team  and  removes  impediments   c. Supports  and  empowers  the  team  as  it  becomes  self-­‐managing   3. Development  Team  –  responsible  for  developing  the  product   a. Is   self-­‐managing   –   with   high   degree   of   autonomy   and   accountability   b. Is  cross-­‐functional  –  it  includes  all  the  skills  necessary  to  deliver   the  work  in  each  sprint   c. Is   multi-­‐learning   –   each   member   continues   to   learn   other   specialties   To  add  members  to  your  Scrum  team,  go  to  the  tab  Scrum  Team.  Initially  it  will   only  contain  you  as  the  Scrum  Master.    
  • 29. Click  on  Add  Member.  This  will  open  a  form.     Enter  the  details  of  the  member  and  click  on  Send  Invitation.  The  member  will   receive  an  email  and  he  will  be  able  to  accept  the  invitation  on  his  own  Project   list.     Once  he  has  accepted,  he  will  show  up  as  a  member  in  the  team.   After  inviting  all  the  members,  your  team  will  look  like  this:    
  • 30. When  Members  and  Roles  Change     You  can  change  roles  and  members   There  are  some  rules  that  you  need  to  know  in  managing  your  Scrum  team:   1. There  can  only  be  one  Scrum  Master  –  this  is  mandatory  and  it  defaults  to   the  creator  of  the  project.   2. There  can  only  be  one  Product  Owner  –  you  will  not  be  able  to  add  more   than  one  product  owner.   3. The  development  team  –  all  developers  will  be  under  this  role  regardless   of  skill  set.   Here  are  the  rules  for  changing  the  role  of  a  member:   1. The  Product  Owner  cannot  be  changed  to  other  roles.   2. The  Scrum  Master  cannot  be  changed  to  other  roles.   3. A  Developer  can  be  changed  to  a  Product  Owner  or  a  Scrum  Master.   4. When  the  role  of  a  Product  Owner  or  Scrum  Master  has  been  taken  away,   he  will  have  a  role  of  a  Guest.   5. A  Guest  role  is  a  read-­‐only  role  in  the  project   Here  are  the  rules  for  removing  a  member  in  a  team:   1. The  Product  Owner  cannot  be  deleted.   2. The  Scrum  Master  cannot  be  deleted.   3. When   a   developer   is   deleted,   Eijel   smartly   manages   all   relevant   data   assigned  to  him.   4. A  Guest  can  be  deleted.   With   the   rules   stated   above,   you   can   easily   manage   the   team   especially   when   new  members  join  or  old  members  leave  the  team.    
  • 31. Product  Backlog                     What  Needs  to  Be  Delivered   Reorganizing  the  Priority   Assigning  Points  and  Playing  Poker   Viewing  the  Burndown  Chart  
  • 32. What  Needs  to  Be  Delivered     A  prioritized  list  of  features   I  will  now  introduce  one  of  the  most  important  concepts  in  agile  development,   the  product  backlog.   If  you  remember,  in  a  traditional  waterfall  project,  most  of  the  project  time  is   spent  in  creating  documents  that  will  serve  as  a  contract  to  which  a  product  will   be   developed   and   tested.   Participants   in   a   waterfall   project   try   to   freeze   this   document  as  much  as  possible.  It  was  aimed  to  be  unchanging  for  the  rest  of  the   project  timeline.   There  is  no  such  frozen  document  in  agile  development.  Instead,  we  collect  all   the   features   for   the   product   and   put   them   in   a   simple   list.   This   list   is   ever   changing  and  very  dynamic.  It  is  always  prioritized  –  with  the  most  important   items  on  top  and  less  important  near  the  bottom.   This  list  is  called  the  product  backlog.   It  contains  everything  that  the  business  thinks  it  needs  for  the  product.  By  design   it  supports  a  sustainable  and  continuous  development  –  as  you  can  always  add   and   remove   and   shuffle   items   in   the   list.   It   is   in   stark   contrast   to   the   frozen   document  of  waterfall.   You  will  appreciate  and  understand  it  more,  when  you  see  it  in  action.   We  will  now  create  the  product  backlog  for  Urela.   Adding  user  stories   For  a  new  project,  your  product  backlog  will  be  initially  empty.  The  whole  Scrum   team  has  capability  of  adding  user  stories  in  the  list.    
  • 33. You  can  access  it  at  the  Product  Backlog  tab.     To  add  a  story,  click  on  Add  Story  and  a  form  will  show  up.     Enter  the  title  and  category  for  the  user  story.  Categories  that  you  add  will  be   available  next  time  you  add  new  stories.   After  adding  several  use  stories,  your  Product  Backlog  will  look  like  this:      
  • 34. Reorganizing  the  Priority     You  can  easily  reorder  the  product  backlog   One  of  the  important  characteristics  of  the  product  backlog  is  that  it  is  always   prioritized.     The   most   important   features   are   always   on   top   and   the   less   important  are  near  the  bottom.   To  achieve  this,  the  list  should  be  easy  to  re-­‐arrange.   With   Eijel,   you   can   easily   reorder   the   stories   in   the   Product   backlog   by   drag-­‐ and-­‐drop.  This  feature  is  a  delightful  way  of  organizing  the  stories.   Here  is  how  the  drag-­‐and-­‐drop  action  looks  like:     The  list  automatically  saves  itself  after  the  reorder  is  done.
  • 35. Assigning  Points  and  Playing  Poker     Points  represent  level  of  complexity   To  update  a  user  story  or  to  set  its  points,  click  on  the  icon  after  the  story’s  title.       A  form  will  show  up  after  clicking  the  icon.     Points  represent  the  level  of  complexity  of  a  user  story.  By  assigning  points  to  all   of  your  user  stories,  you  can  have  a  measure  of  the  total  points  for  the  whole   project.  This  will  help  your  team  later  on  when  predicting  how  much  you  can   complete  in  each  sprint,  using  your  previous  achieved  points.   Here  is  a  suggested  approach  for  assigning  points  to  each  of  your  story:   1. Go  through  all  of  your  user  stories  and  try  to  find  the  simplest  as  well  as   the  most  complex  story.   2. Assign  1  point  to  the  simplest  and  5  points  to  the  most  complex.  
  • 36. 3. Using   the   two   user   stories   above,   assign   points   to   all   the   other   user   stories.   4. If  you  find  a  user  story  as  vague,  unclear,  or  extremely  complex,  assign  the   points  100  to  it.   5. Repeat  the  re-­‐assignment  of  points  until  all  are  within  the  1  to  5  ranges.   Clarify  later  all  those  that  have  a  100  points  by  checking  with  the  Product   Owner  or  Scrum  Owner.   You  are  now  familiar  on  how  to  create  and  update  user  stories  for  your  product   backlog.   Assigning  points  by  playing  poker   Assigning   points   is   a   team   activity.   Try   to   include   everyone   present   in   the   development  team  when  doing  the  assignment.   One  tool  used  for  this  collaborative  work  is  playing  poker.     Here  is  how  it  works:   1. Give   each   member   of   the   team   five   cards   containing   the   following   numbers:   1,   2,   3,   5,   and   100.   100   represents   complex,   unknown,   or   ambiguous  user  stories.   2. The  Scrum  master  will  read  each  of  the  user  stories,  give  them  description   and  details  so  they  are  clear  to  all  developers  participating  in  the  playing   poker.     3. Each  developer  will  assign  a  number  to  the  user  story  and  will  place  the   card  for  that  positioned  upside  down.   4. The  Scrum  master  will  ask  everyone  to  reveal  their  number  once  all  have   placed  their  cards.   5. If  all  cards  have  the  same  value,  that  will  be  the  number  for  the  user  story.   If  there  is  a  large  deviation,  the  Scrum  master  can  ask  for  an  explanation   why   a   developer   thinks   differently   from   others.     The   developers   will   repeat  again  the  process  until  a  consensus  is  reached.   6. This  way,  all  the  user  stories  will  have  points.  
  • 37. One  common  question  is  –  how  do  you  perform  playing  poker  in  a  distributed   team?   Eijel  has  a  solution  for  this.  You  can  do  playing  poker  online  using  Eijel.   Go  to  the  Playing  Poker  link  in  Eijel  and  you  will  see  a  screen  containing  all  of  the   developers.     The  X  in  the  screen  means  that  the  developer  has  not  yet  assigned  a  number  to   the  user  story.     There  are  four  buttons  in  the  screen.  They  represent  the  following:   • Estimate  –  click  this  if  you  want  to  assign  a  number  to  the  user  story   • Refresh  –  this  will  refresh  the  page  to  show  the  latest  state  of  the  cards   • Reset  –  this  will  reset  your  current  assigned  number  to  the  user  story   • Reveal  cards  –  this  will  reveal  the  values  of  all  the  cards.  A  reveal  will  only   happen  if  all  the  cards  have  a  check  mark,  meaning,  all  have  assigned  their   numbers   When  you  click  the  Estimate  button,  a  form  will  show  up  where  you  can  assign   and  submit  the  number.  
  • 38.   The  numbers  above  are  the  complete  standard  numbers  used  for  playing  poker.   Click  Submit  Estimate  when  you  have  chosen  a  number.   After  every  estimation  the  Scrum  master  updates  the  story  with  the  points  for  it.
  • 39. Viewing  the  Burndown  Chart     How  much  work  is  left  for  the  project?   You   will   now   be   introduced   to   one   of   the   most   important   charts   in   agile,   the   burndown  chart.   It   typically   shows   the   ideal   as   well   as   the   actual   completion   of   items.   For   a   product  burndown  chart,  it  represents  the  completion  of  points.   It  is  a  tool  for  knowing  how  the  team  performs  –  whether  they  are  delayed,  on   track,  or  ahead  of  work.   Here  is  a  sample  burndown  chart  for  Eijel:  
  • 40. Wiki                     Maintaining  Living  Documents   Uploading  Images
  • 41. Maintaining  Living  Documents     Documentation  exists   Documentation  is  important,  regardless  of  the  chosen  methodology.  But  there  is   a  big  difference  between  agile  and  waterfall  documentation  –  documents  in  agile   are  living  and  dynamic  instead  of  dead  and  static.     In   waterfall,   changes   to   the   documentation,   once   signed-­‐off,   and   once   development  has  started,  is  not  acceptable.  This  is  in  stark  contrast  with  agile   where  changes  are  welcomed  especially  if  they  bring  business  value.   To  document  in  agile,  you  will  not  use  the  tool  well  known  in  waterfall,  Word.   You  are  also  not  going  to  document  everything,  only  the  essentials.   You  will  use  a  tool  called  a  wiki.   This  format  of  documentation  has  the  following  benefits:   • Anyone  in  the  team  can  update  the  document   • The  document  is  available  online  and  can  be  accessed  anywhere,  anytime   • It  is  a  living  document  and  can  always  be  corrected  and  enhanced   Eijel  has  a  built-­‐in  wiki  to  make  your  documentation  simple  and  easy.  We  value   documentation  a  lot  such  that  we  made  all  user  stories  in  the  product  backlog   automatically  have  a  corresponding  wiki  for  it.   Each   of   these   wiki   pages   also   has   acceptance   criteria.   By   automatically   documenting  each  –  there  is  no  way  ambiguity  can  stay  on  a  user  story.  If  a  story   has  a  complex  business  rule,  all  you  have  to  do  is  put  the  information  in  its  wiki   page.   Developers  will  benefit  from  such  wiki  page.  They  can  use  the  acceptance  criteria   in  creating  the  automated  tests  in  their  code.  
  • 42. Here  is  how  a  sample  wiki  page  with  acceptance  criteria  looks  like  in  Eijel:     If  your  documentation  does  not  map  to  any  specific  user  stories,  you  can  make  a   wiki  for  it.  We  call  this  kind  of  wiki  an  article.   Go  to  the  Wiki  of  Eijel  and  you  will  see  the  second  tab  for  articles:  
  • 43. Uploading  Images     You  can  add  images  to  your  wikis   Most  of  the  time  you  will  need  to  use  images  in  your  documentation.  To  make   things  simple  and  easy  for  you,  Eijel  included  a  tool  for  uploading  images  that   you  can  use  in  your  documentation.   Go   to   the   third   tab   of   the   wiki   tool   and   you   will   see   the   place   for   uploading   images.   Initially  your  list  will  be  empty:     Click   on   New   Photo   Upload   and   a   form   will   show   up.   You   can   now   upload   a   photo.     Your  uploaded  photo  will  show  up  afterwards  in  your  list.  
  • 44. Sprint                     How  Much  Work  Can  Be  Done?   Doing  the  Actual  Work   Progressing  the  Tasks   Closing  a  Sprint   Viewing  the  Burndown  Chart
  • 45. How  Much  Work  Can  Be  Done?     The  challenge  of  estimation   One  of  the  difficult  tasks  in  waterfall  is  estimation.  Sometimes  you  would  have  to   prepare  estimates  for  work  that  spans  several  months.  Depending  on  the  project   complexity,  these  estimates  could  be  wrong  by  days  or  weeks.     Estimations  are  also  needed  for  agile  development.  But  you  will  rarely  estimate   time  allocation  for  work  that  spans  4  weeks.  The  shorter  the  span  of  time,  the   more  accurate  the  estimates  are.     One  of  the  questions  you  will  face  in  every  sprint  is  how   much   work   can   be   done?  Since  the  sprint  consist  only  of  a  few  weeks,  this  is  not  very  difficult.   Eijel   has   a   built-­‐in   tool   that   can   make   this   even   easier.   It’s   called   Capacity   Calculation  and  it  will  help  you  produce  highly  accurate  estimates.   It  is  accurate  because  it  tries  to  be  empirical  as  much  as  possible.     With   Capacity   Calculation,   you   will   be   able   to   get   accurate   answers   to   the   following  questions:   1. How  much  development  hours  will  the  team  produce  in  the  next  sprint?   2. How  much  hours  will  the  team  spend  on  meetings?   3. How  much  hours  will  the  team  spend  on  bug  fixing?  
  • 46. 4. How  much  hours  will  the  team  be  off?   You  get  the  answers  above  by  following  these  steps:   1. Go  to  Capacity  Calculation  in  Eijel   2. The  tool  will  show  each  of  the  developers  in  the  team   3. You  will  ask  each  developer  the  following  questions   a. Do  you  have  any  planned  leaves  in  the  next  sprint?     b. How  much  development  time  will  you  allocate  next  sprint?     c. How  much  bug  fixing  time  will  you  allocate  next  sprint?     d. How  much  meeting  time  will  you  allocate  next  sprint?     4. Check  the  calendar  for  any  holidays  in  the  coming  sprint.  Add  the  hours   to  the  Hours  Off  for  each  developer.   5. Enter  the  values  for  each  developer    
  • 47. 6. Once   all   the   values   are   entered   into   the   tool,   you   will   see   the   total   development  time  for  the  team.     You  know  now  that  your  team  can  allocate  315  hours  to  development  in  the  next   sprint.     You   will   now   determine   the   actual   work   that   can   be   done   for   the   315   hours.
  • 48. Doing  the  Actual  Work     What  actual  work  can  be  done?   In   the   previous   lesson   we   were   able   to   determine   that   we   have   315   hours   allocated  for  development  in  the  next  sprint.   We  will  now  determine  what  we  can  we  can  achieve  with  that  315  hours.   It   is   time   also   to   introduce   an   important   concept   in   agile   development,   sprint   planning.     Sprint  planning  consists  of  two  parts:   1. Part  One  –  the  goal  is  to  determine  what  will  be  included  in  the  sprint.   This  is  done  by  the  Product  Owner,  with  the  help  of  the  rest  of  the  team.   2. Part   Two   –   the   goal   is   to   determine   the   number   of   stories   the   development   team   can   deliver   and   how   they   will   deliver   them.   The   development  team  does  this.   The  output  of  the  sprint  planning  is  called  the  sprint   backlog.  It  is  the  list  of   stories,  and  their  tasks,  that  must  be  completed  in  the  sprint.   Sprint  planning  is  seamless  and  very  easy  in  Eijel.   For   the   first   part   of   sprint   planning,   the   Product   Owner   adds   stories   to   the   sprint  by  following  these  steps:   1. Go  to  the  product  backlog   2. Add  a  user  story  to  the  sprint  by  clicking  its  Start  link     3. Once  the  story  has  been  started,  its  status  will  change  into  In  Progress    
  • 49. 4. Start  all  the  other  stores  needed  for  the  sprint     5. Verify  that  the  current  sprint  has  started  in  the  Sprints  tab     6. You  can  now  view  your  sprint  backlog  in  the  Sprint  Backlog  page     For   the   second   part   of   sprint   planning,   the   development   team   determines   the   actual  number  of  stories  they  can  deliver  by  following  these  steps:   1. Notice  that  each  story  takes  0  hours  to  complete.  This  is  because  they  do   not  have  any  tasks   2. To  add  tasks  to  a  user  story,  click  on  Add  Task.  A  form  will  show  up  where   you  can  enter  the  title  of  the  Task  and  its  estimate  in  hours.  
  • 50.   3.  Once  you  have  completed  adding  tasks  to  all  of  your  user  stories,  your   Sprint  Backlog  will  look  like  this:     4. You   can   easily   see   the   total   number   of   hours   your   team   will   need   to   complete  the  sprint.  The  total  hours  for  done  and  in-­‐progress  tasks  are  
  • 51. also   shown.   The   sprint   backlog   shows   that   the   team   can   achieve   this   amount  of  work  for  the  sprint.   At  this  point,  the  development  team  can  inform  the  Product  Owner  that  it  can   add   more   stories   into   the   sprint.   They   will   do   this   until   they   have   reach   a   number  where  it  matches  the  allocated  development  time.      
  • 52. Progressing  the  Tasks     Easy  drag-­‐and-­‐drop   In  the  previous  lesson  we  have  determined  the  contents  of  the  sprint  backlog.   We  will  now  look  into  the  actual  progressing  of  the  tasks.   If  you  have  observed,  we  initially  did  not  assign  tasks  to  developers.  These  tasks   will   be   assigned   in   real-­‐time.   When   they   are   about   to   be   done.   This   is   a   pull   model  as  compared  to  the  push  model  of  waterfall.  The  developers  assign  the   tasks   to   themselves.   This   shows   the   spirit   of   collective   ownership   in   an   agile   team.   Assigning  a  Task   To  assign  or  edit  a  task,  click  the  icon  after  the  title.  This  will  show  a  form.     Every  tasks  has  a  status:   1. Todo  –  the  task  has  not  yet  been  started  and  has  not  yet  been  assigned   2. In  Progress  –  the  task  is  being  worked  by  a  developer   3. Done  –  the  task  has  been  completed  by  a  developer  
  • 53. To  move  a  task  from  one  status  to  another,  just  drag  and  drop  the  item.     Once  your  team  has  started  working  on  the  tasks,  the  sprint  backlog  will  be   similar  to  this:     You  can  easily  see  the  number  of  hours  for  Todo,  In  Progress,  and  Done.  
  • 54. Closing  a  Sprint     Closed  sprints  can  be  viewed   Your   development   team   will   give   its   best   in   completing   all   user   stories   in   the   sprint.  Regardless  if  all  stories  were  completed,  at  the  last  day  of  the  sprint,  you   would  have  to  close  the  sprint.  This  follows  the  time-­‐boxed  nature  of  activities  in   agile  development.   When  your  team  has  completed  all  the  tasks  for  the  user  stories,  the  stories  will   show  up  as  Done  in  the  Product  Backlog.     You  can  end  your  Sprint  by  clicking  End  at  the  Sprints  tab.    
  • 55. After  clicking  End,  the  Sprint  will  be  marked  as  Done.     You  will  still  be  able  to  view  previous  Sprints  by  clicking  View.  This  way  you  can   know   what   tasks   were   included   and   who   worked   on   the   tasks   of   previous   sprints.  
  • 56. Viewing  the  Burndown  Chart     How  much  work  left  for  the  sprint   At  any  time  during  the  sprint,  you  will  be  able  to  view  the  burndown  chart  for   the  sprint.  This  chart  represents  the  remaining  hours  left  to  be  completed  for  the   sprint.   It   can   also   show   you   how   your   team   is   performing   against   the   ideal   burndown.  
  • 57. Bug  Tracker                       Managing  Project  Defects  
  • 58. Managing  Project  Defects     Defects  are  normal   Defects  can  occur  in  any  project,  regardless  of  the  methodology  followed  during   the  development.  We  consider  them  as  normal  and  accept  them  as  part  of  life.   For  this  reason,  we  gave  our  best  in  creating  what  we  believe  is  the  currently   best  defect  tracking  tool  in  existence.  And  this  tool  comes  as  part  of  Eijel.   Introducing  the  Eijel  Bug  Tracker.     At   one   glance,   you   can   easily   know   the   state   of   your   project   with   regards   to   defects.  You  know  right  away  the  following  important  statistics:   • Count  of  Open  defects   • Count  of  Show  Stopper  open  defects   • Count  of  High  priority  open  defects   • Count  of  Medium  priority  open  defects   • Count  of  Low  priority  open  defects   • Count  of  Unassigned  defects   • Count  of  Fixed  defects   • Count  of  Ready  for  Retest  defects   • Total  number  of  defects  for  the  project  
  • 59. The   Eijel   Bug   Tracker   is   a   grand   example   of   opinionated   software.   It   will   not   allow  you  to  sort  the  columns,  as  it  sorts  itself  on  its  own.   It  follows  the  following  rules   1. The  list  is  first  sorted  based  on  importance  –  with  the  highest  severity  on   top.  It  follows  the  following  order:  Show  Stopper,  High,  Medium,  and  Low.     2. The  list  is  sorted  afterwards  based  on  progress  –  with  the  newest  on  top.   It  follows  the  following  order:  New,  Assigned,  In  Progress,  Fixed,  Ready   for  Retest.   3. Closed  issues  are  always  at  the  bottom.   Once  you  have  experienced  this  smart  auto  sorting,  you  will  never  come  back  to   other  defect  tracking  tools.   The  bug  tracker  has  also  one  of  the  best  search  functionality  among  tools  –  as   most  of  the  time  –  developers  are  searching  for  specific  issues  and  do  not  want  to   see  the  whole  list.  Often  they  just  want  to  see  the  issues  that  are  assigned  to  them   or  the  issues  they  have  worked  on.   By  clicking  on  the  Search  Icon,  the  search  functionality  will  show  up:     With  this  feature,  you  will  be  able  to  filter  on  any  of  the  columns  in  the  bug  list.   The  best  features  of  the  Bug  Tracker  are  not  limited  only  on  the  list  and  on  the   search  –  when  you  click  the  title  of  the  defect,  it  will  bring  you  to  a  wiki  page   exclusive  for  that  defect.   In  our  experience,  the  true  value  of  a  defect  tracker  comes  from  user  interactions   that  happen  within  the  defect.  This  means  communication  and  clarification  by   means  of  comments  and  attachments,  all  fully  supported  within  the  tool.  
  • 60. When  you  click  on  one  of  the  issues,  you  will  see  its  wiki.     The  developers  involved  in  testing  and  fixing  can  easily  attach  files  and  create   threaded  conversations  in  this  wiki  page.
  • 61. Software  Engineering                     Serve  the  Developers   The  Value  of  Quality  Code
  • 62. Serve  the  Developers     A  servant  leader  is  not  a  boss   In  agile  development,  much  emphasis  is  placed  on  empowering  the  development   team.  Because  at  the  end,  they  are  the  one  really  creating  the  product.     The  product  will  be  a  creation  of  the  development  team.   They  deserve  this  credit.   The   Scrum   Master   helps   the   team   achieve   their   best   by   removing   any   impediments  that  can  block  them.   Eijel   helps   in   this   goal   by   providing   within   the   tool   a   means   for   managing   impediments.     You  will  be  able  to  add,  edit,  and  set  the  status  of  each  impediment.  Anyone  in   the  Scrum  team  can  add  impediments.   Notice   that   they   are   not   assigned   to   a   name,   as   it   is   implied   that   the   Scrum   Master  will  handle  the  impediments,  with  help  from  within  and  outside  the  team.
  • 63. The  Value  of  Quality  Code     Reduce  undone  work   Depending  on  the  maturity  and  skills  of  the  developers,  they  would  have  some   undone  work.   Remember  that  the  goal  of  every  sprint  is  to  product  a  complete  set  of  features.   These  features  should  be  potentially  shippable  to  production.   However,  there  are  times  when  developers  can’t  follow  all  the  requirements  to   produce   the   level   of   quality   set   by   the   team.   These   things   are   called   undone   work.   Eijel  has  the  feature  for  managing  undone  work.     Notice  that  the  items  are  not  assigned  to  any  specific  developer.  This  is  because  it   is  implied  that  it  is  everybody’s  business  to  make  sure  his  or  her  quality  of  work   does   not   include   any   undone   work.   This   is   in   the   spirit   of   continuous   improvement.        
  • 64. Conclusion                     A  Promise  Kept   Succeeding  in  Your  Projects  
  • 65. A  Promise  Kept     You  can  only  master  the  things  you  actually  do   I  have  given  you  four  promises  at  the  start  of  the  book.   I  promised  you  that:   1. You  will  know  how  to  do  agile.   2. You  will  know  how  to  achieve  complete  agility.     3. You  will  know  how  to  master  agile.   4. You  will  succeed  in  all  of  the  above  if  you  give  the  effort  in  actually  doing   At  this  part  of  the  book,  you  know  how  to  do  agile.   You  know  how  to  actually  do  it  using  Eijel.   You  have  a  mental  context,  an  anchor  to  reality  when  you  think  of  the  following   words:   • Product  Backlog   • Sprint   • Scrum  Team   • Sprint  Planning   • Sprint  Backlog   • Impediments   • Undone  Work   • Burndown  Chart   • And  other  agile  concepts   You  can  only  master  the  things  that  you  actually  do.   By  giving  effort  in  the  part  of  actually  doing,  you  will  gain  mastery.      
  • 66. Succeeding  in  Your  Projects     Create  your  free  Eijel  account   I   created   Eijel   with   the   goal   of   creating   the   simplest   tool   that   manages   agile   projects  from  vision  to  product  release.   I  now  invite  you  to  give  Eijel  a  try  in  actually  doing  your  agile  projects.   Eijel  is  free.   By  using  the  principles  and  practices  you  learned  in  this  book,  and  by  actually   doing  agile  with  the  help  of  Eijel,  you  will  succeed  in  your  software  development   projects.   Thank  you  for  taking  this  learning  journey  with  me.   If  you  would  like  to  learn  more,  you  can  visit  my  blog  at:   http://completeagility.com   You  can  see  my  contact  info  at:   http://eijel.com/contact   Feel  free  to  add  me  in  LinkedIn  at:   http://sg.linkedin.com/in/dondonvizcayno