2. Research has found that the average U.S. employee spends
about a quarter of his or her time at work combing through
the hundreds of emails each employee sends and receives
each day. And yet plenty of professionals still don't know
how to use email appropriately.
Because people send and receive so many messages each
day, many end up making embarrassing mistakes that could
be detrimental in a professional interaction. For example, you
can easily miss a spelling error while typing out an email on
your smartphone, or you may come off as too casual or
unprofessional in tone or content.
Pachter outlines modern email etiquette rules in her book
"The Essentials Of Business Etiquette." Following are the
most important ones you need to know.
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14. A “GOOD” E-MAIL IS ONE THAT IS EFFECTIVELY WRITTEN, CLEAR,
CONCISE, GRAMMATICALLY CORRECT, AND HAS NO MISSPELLINGS.
A “BAD” E-MAIL, ON THE OTHER HAND, IS ONE THAT FAILS TO
ACCOMPLISH ANY OF THE ABOVE.
REMEMBER THAT E-MAIL MESSAGES ARE A PERMANENT WRITTEN
RECORD OF YOUR COMMUNICATION, AND ONCE THE E-MAIL IS SENT, YOU
CAN NO LONGER CONTROL WHO SEES THAT MESSAGE. IF THE MESSAGE IS
INAPPROPRIATE OR IMPROPER OR JUST STUPID, ONCE IT GETS INTO THE
WRONG HANDS THERE CAN BE FURTHER COMPLICATIONS. AN
ACCUSATORY OR NASTY E-MAIL CAN BE CAREER LIMITING, ONCE AGAIN
DUE TO THE FACT THAT IT IS A WRITTEN RECORD AND CAN FLY THROUGH
CYBERSPACE
CLOSING THOUGHTS
