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The Wolf in CIO's Clothing 
Tina Nunno 
VP & Gartner Fellow 
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in 
any form without Gartner's prior written permission. If you are authorized to access this publication, your use of it is subject to the Usage Guidelines for Gartner Services posted on 
gartner.com. The information contained in this publication has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness 
or adequacy of such information and shall have no liability for errors, omissions or inadequacies in such information. This publication consists of the opinions of Gartner's research 
organization and should not be construed as statements of fact. The opinions expressed herein are subject to change without notice. Although Gartner research may include a 
discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its 
shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner's Board of Directors may include senior managers of these 
firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on 
the independence and integrity of Gartner research, see "Guiding Principles on Independence and Objectivity."
Men generally decide upon 
a middle course, 
which is most hazardous; 
for they know neither how 
to be entirely good 
or entirely bad. 
— Machiavelli, The Discourses
Niccolo Machiavelli 
Can Help in 
Extreme Situations
IT is Increasingly Under Attack and 
Leaders Must Go on the Offensive 
"Great men and powerful republics preserve an equal dignity 
and courage in prosperity and in adversity." 
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. 
— Machiavelli 
Why is IT so 
expensive? 
Where is our 
innovation? 
We need 
competitive 
advantage. 
Why does 
everything 
take so long? 
IT should not 
be left to IT! 
Where is our digital 
strategy?
Machiavelli's World View Was Shaped 
by His Personal Experiences 
Normal View 
Detractors 
Potential Supporters 
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. 
Supporters 
Machiavelli's View 
Enemies Friends 
Potential Enemies
Machiavelli Said to Think Like an Animal 
Which Animal Are You? 
Would You Rather Be a Wolf? 
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
The Extreme Animal Ecosystem: 
Go to Extremes to Become a Wolf 
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
The Extreme Animal Ecosystem 
Power, Manipulation, and Warfare Disciplines 
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
What Animal Are you? 
"Men are so controlled by immediate necessities, that a prince who deceives 
will always find those who let themselves be deceived." 
Which statement below best describes how you handle urgent requests? 
a) We set aside process and save the day! 
b) We document the request thoroughly, then fulfill it as soon as possible. The 
stakeholder likely knows what they need. 
c) We ask them to do something like paperwork or get an executive signature to 
"We make the stakeholder work a bit for an urgent request to see 
if they really need what they are asking for now." 
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. 
— Wolf 
test if the request really is urgent. 
d) We "comply slowly" with the request and meanwhile check other sources to see if 
the request is actually urgent. 
— Machiavelli
Power Is an Ethically Neutral Construct 
Power is the ability to make something happen. 
"A multitude without a chief is useless; 
and it is not well to threaten before having the power to act." 
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. 
— Machiavelli
Manipulation Is the Only Effective Tactic 
in Specific Circumstances 
Leaders must apply manipulation when their opponents are: 
"It is double pleasure to deceive the deceiver." 
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. 
— Machiavelli 
Irrational 
Deceitful 
Powerful
Republics Have Adopted Three Methods 
of Expansion; So Can You 
Make Other States Into 
Subjects Rather Than Allies 
"To undertake the responsibility of governing cities by force, 
especially such as have been accustomed to self-government, 
is a difficult and tiresome business." 
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. 
— Machiavelli 
Form an Alliance 
With a Central Authority 
Form a League of 
Equals
Go to Extremes to Strengthen the Wolf: 
The Extreme Animal Ecosystem 
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner.com/wolfcio 
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

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Tina_Nunno_THE_WOLF_IN_CIO´S_CLOTHING_IT-tinget_2014

  • 1. The Wolf in CIO's Clothing Tina Nunno VP & Gartner Fellow © 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in any form without Gartner's prior written permission. If you are authorized to access this publication, your use of it is subject to the Usage Guidelines for Gartner Services posted on gartner.com. The information contained in this publication has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information and shall have no liability for errors, omissions or inadequacies in such information. This publication consists of the opinions of Gartner's research organization and should not be construed as statements of fact. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner's Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see "Guiding Principles on Independence and Objectivity."
  • 2. Men generally decide upon a middle course, which is most hazardous; for they know neither how to be entirely good or entirely bad. — Machiavelli, The Discourses
  • 3. Niccolo Machiavelli Can Help in Extreme Situations
  • 4. IT is Increasingly Under Attack and Leaders Must Go on the Offensive "Great men and powerful republics preserve an equal dignity and courage in prosperity and in adversity." © 2014 Gartner, Inc. and/or its affiliates. All rights reserved. — Machiavelli Why is IT so expensive? Where is our innovation? We need competitive advantage. Why does everything take so long? IT should not be left to IT! Where is our digital strategy?
  • 5. Machiavelli's World View Was Shaped by His Personal Experiences Normal View Detractors Potential Supporters © 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Supporters Machiavelli's View Enemies Friends Potential Enemies
  • 6. Machiavelli Said to Think Like an Animal Which Animal Are You? Would You Rather Be a Wolf? © 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
  • 7. The Extreme Animal Ecosystem: Go to Extremes to Become a Wolf © 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
  • 8. The Extreme Animal Ecosystem Power, Manipulation, and Warfare Disciplines © 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
  • 9. What Animal Are you? "Men are so controlled by immediate necessities, that a prince who deceives will always find those who let themselves be deceived." Which statement below best describes how you handle urgent requests? a) We set aside process and save the day! b) We document the request thoroughly, then fulfill it as soon as possible. The stakeholder likely knows what they need. c) We ask them to do something like paperwork or get an executive signature to "We make the stakeholder work a bit for an urgent request to see if they really need what they are asking for now." © 2014 Gartner, Inc. and/or its affiliates. All rights reserved. — Wolf test if the request really is urgent. d) We "comply slowly" with the request and meanwhile check other sources to see if the request is actually urgent. — Machiavelli
  • 10. Power Is an Ethically Neutral Construct Power is the ability to make something happen. "A multitude without a chief is useless; and it is not well to threaten before having the power to act." © 2014 Gartner, Inc. and/or its affiliates. All rights reserved. — Machiavelli
  • 11. Manipulation Is the Only Effective Tactic in Specific Circumstances Leaders must apply manipulation when their opponents are: "It is double pleasure to deceive the deceiver." © 2014 Gartner, Inc. and/or its affiliates. All rights reserved. — Machiavelli Irrational Deceitful Powerful
  • 12. Republics Have Adopted Three Methods of Expansion; So Can You Make Other States Into Subjects Rather Than Allies "To undertake the responsibility of governing cities by force, especially such as have been accustomed to self-government, is a difficult and tiresome business." © 2014 Gartner, Inc. and/or its affiliates. All rights reserved. — Machiavelli Form an Alliance With a Central Authority Form a League of Equals
  • 13. Go to Extremes to Strengthen the Wolf: The Extreme Animal Ecosystem © 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
  • 14. Gartner.com/wolfcio © 2014 Gartner, Inc. and/or its affiliates. All rights reserved.