The 451 Group Research Report on BonitaSoft

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How does BonitaSoft stack up against process-centric design principles? This research report by Analyst, Carl Lehmann discusses how BonitaSoft meets the design principles required by BPM technology platforms to support BPM initiatives.

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Business teams are demanding it, management is insisting on it, and you and the IT team already just know it. What is “it”? Digitizalization and automation of your company’s critical processes. Should you start with just a part of a process? A full end-to-end process? With which tools? BPM, RPA, case management? Process modeling seems complicated; processes are unclear, no one really knows where they start, where they end, or where they are at. Or they are incredibly complex, with data scattered across your systems, new and legacy both, or limited by inconsistencies. Help is at hand! Bruno Citti from the Process Drivers Club (Club des Pilotes de Processus) explains how to “think process,” adopt the right mindset, and implement a process automation and digitization project from scratch.

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Que ce soit à la demande ou à l’initiative du Métier, de la Direction ou de l'équipe IT, voici venu le temps de digitaliser et d'automatiser les processus au sein de votre entreprise ou organisation. Cependant, la modélisation des processus semble compliquée : la vision sur les processus demeure floue, et personne ne sait vraiment où ils commencent, où ils finissent ni où ils en sont. Ou alors ils sont d'une incroyable complexité, avec des données éparpillées sur toutes sortes de systèmes plus ou moins récents, voire limités par un manque de cohérence transverse. Faut-il commencer par digitaliser un petit bout de processus ? Un processus complet ? Et avec quels outils ? Du BPM, du Case Management, du RPA, de l’IA, du Process Mining, … ? On finit par s'y perdre, surtout quand il s’agit d’appréhender une transformation à l’échelle ! Ne baissez pas les bras et faîtes le point avec Bruno CITTI, membre du Conseil d’Administration du Club des Pilotes de Processus. Il explique comment penser "processus", adopter le bon état d'esprit et mener à bien un projet d'automatisation et de digitalisation de processus en partant de zéro. Bruno CITTI dispose d’une expérience éprouvée dans le cadre d’approches orientées « Processus » et « Agile » alliant exigences Métier et structuration IT dans la Bancassurance, l’Industrie et les Services. Contributeur de la version enrichie au niveau européen du « Guide de la Gestion des Processus » (Editions AFNOR) depuis la version V3 du BPM CBOK* de l’ABPMP, il intervient également comme formateur agréé auprès de l’AFNOR pour la certification CBPP** de l’ABPMP***, ainsi qu’auprès d’organismes universitaires ou privés sur les thèmes du BPM ou de l’Agilité (SCRUM / SAFe).

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In this webinar, you will learn more about the techniques for creating and using a Center of Excellence to provide structured support for BPM projects. A Center of Excellence provides expertise, knowledge, and BPM project support and management within a company. A Center of Excellence is a valuable resource that can play an essential role in addressing the challenges that arise on the road to BPM implementation success. With it you can provide technical assistance, coordinate BPM efforts, define and drive methodologies, reduce the cost of BPM implementation by sharing resources, and facilitate collaboration. Use a Center of Excellence approach to build a team with the skills needed to launch a digital transformation initiative at the company level that includes measurement capabilities, one of the most important aspects brought by a Center of Excellence. Video:

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Wide user acceptance is one of the biggest challenges companies face when launching a new project, product, or service. Any of these can fail for a variety of reasons, but failure is often due to a disappointing user experience. The process of User Centered Design actively takes into account the needs, expectations, and characteristics of end users at each stage of the development process, leading ultimately to better user satisfaction. The tools and processes manager of a large French automotive group recently noted, "You have to be user-centric to successfully digitize your processes." End users can feel, “This was actually designed with me in mind - my wants and needs were actually considered before a tool was imposed on me to use.” From layout to delivery of the first iteration and through continuous improvement, learn how to use the Bonita UI Designer as an iteration tool to guarantee an ideal match with the actual needs of end users. video: https://youtu.be/vmZgeJ86738

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Ça y est ! Votre première itération d’application basée sur l’optimisation de vos processus est en production. Bravo, vous avez terminé le premier cycle avec succès. Et ce n’est que le début: qu’allez-vous pouvoir faire maintenant? Plusieurs possibilités s’offrent à vous : ajouter un processus, améliorer ce que vous avez implémenté, optimiser ou industrialiser la mise en production de vos applications. Tant de choses restent à faire, mais comment? video: https://www.youtube.com/watch?v=BypkkvAtxKE

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En 2020, améliorer l’efficacité des collaborateurs et la performance des entreprises se fait nécessairement à travers la transformation digitale des entreprises. En Europe, 65% des CEO déclarent être concernés par le sujet et attendre des résultats de leurs équipes. Avec l’Observatoire de l’Automatisation des Métiers, IDC fait un état des lieux de la progression du sujet au sein des DSI françaises: - Quelle est l’ampleur et l’avancée de la digitalisation des processus ? - Quel est l’impact opérationnel de cette digitalisation sur les organisations et sur leurs clients? - Quelles sont les stratégies développées et mises en oeuvre par les grands groupes? - Quelle collaboration pour les DSI avec les métiers ou la direction générale ? - BPM, RPA, ACM et IA: quel est l’outillage technologique déployé par les équipes IT? Mêlant automatisation, robotisation et optimisation tout en tirant parti des nouveaux paradigmes logiciels (API, connectivité et extensibilité des systèmes, cloud computing), IDC dresse à travers son analyse le portrait de l’Intelligent Process Automation video: https://youtu.be/Lka0T-zfvlc

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Video: https://www.youtube.com/watch?v=rqNJV93Q8MI&feature=youtu.be La utilización de aplicaciones orientadas a procesos han transformado y modernizado la prestación de servicios de las organizaciones públicas. Solicitar registro empresarial, licencia de conducción, una subvención, realizar un pago, entre otras actividades administrativas, se facilitan gracias a las plataformas digitales que otorgan autonomía al ciudadano para poder realizarlas en tan solo unos cuantos clics. En este webinar te presentaremos la PTEL, Plataforma de Tramitación En Línea, que ayuda a mejorar las actividades de las organizaciones públicas, desde la reducción de costes hasta el incremento del valor, gracias a la excelente experiencia de usuario que brinda a la comunidad electrónica. Esta plataforma, creada con Bonita, coordina la forma de trabajar (personas, procesos y tecnología) y mide su eficacia con el paso del tiempo. Combina la mejora de procesos con la automatización. Es un poderoso vehículo para la innovación social.

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video link: https://youtu.be/pNayfJ66MQ0 The design of the underlying process is a critical step in the creation of a solid business application. Bonita Studio is a powerful component to facilitate indispensible collaboration between business users and developers, to build the foundation your business process application needs. This third webinar in our Best Practices series focuses on this major element of a successful automation project. It includes process definition, building the data model, and creating contracts to take advantage of the separation of business logic from the user interface, making later modifications by business collaborators even easier.

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voir la vidéo: https://youtu.be/oXYA73-kPgs La modélisation de votre premier processus est une étape critique dans la création d’une application métier robuste. Bonita Studio est un composant puissant créé pour fluidifier la collaboration entre utilisateurs métiers et développeurs autour de la création des fondations sur lesquelles reposent vos applications métiers. Ce troisième volet de notre série consacrée aux bonnes pratiques se concentre donc sur cet élément-clé de tout projet d’automatisation réussi. Il couvre les éléments relatifs à la définitions des processus, à la construction du modèle de données et à la création de contrats pour tirer parti de la séparation entre logique métier et interface utilisateur, facilitant ainsi les modifications ultérieures des collaborateurs de l'entreprise.

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