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ACTIVITY AND
RESULTS

2010
3 February 2011
2
Important information
Banco Santander, S.A. ("Santander") cautions that this presentation contains forward-looking statements within the meaning of the US Private
Securities Litigation Reform Act of 1995. These forward-looking statements are found in various places throughout this presentation and include,
without limitation, statements concerning our future business development and economic performance. While these forward-looking statements
represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important
factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1)
general market, macro-economic, governmental and regulatory trends; (2) movements in local and international securities markets, currency
exchange rates, and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit
worthiness of our customers, obligors and counterparties. The risk factors and other key factors that we have indicated in our past and future filings
and reports, including those with the Securities and Exchange Commission of the United States of America (the “SEC”), could adversely affect our
business and financial performance. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-
looking statements.

Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities or
any advice or recommendation with respect to such securities.

The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including,
where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of
such person's own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such
public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance
on the information contained in the presentation.

Nothing contained in this presentation is an offer of securities for sale into the United States or in any other jurisdiction. No offering of Securities shall
be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom.

Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the
prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000. In making this presentation available, Santander makes no
recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever and you should neither
rely nor act upon, directly or indirectly, any of the information contained in this presentation in respect of any such investment activity.

Note: Statements as to historical performance, historical share price or financial accretion are not intended to mean that future performance, historical
share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this
presentation should be construed as a profit forecast.
Agenda                                 3




 !   Grupo Santander 2010 highlights

 !   2010 Results
     –   Group
     –   Business areas

 !   2011 Outlook

 !   Appendix
2010 Highlights                                                  4



1        Solid profit generation: EUR 8,181 mill.
            Diversification + Differential management by areas

2       Group’s non-performing loans stabilising
          Noteworthy improvement at SCF, Brazil and Sovereign

3            Better structural liquidity position
           Deposits + M/L term funding in 2010: +EUR 147 bill.

4                      Increased solvency
                  Core capital: 8.80%; +33 b.p. in Q4’10

5   Shareholder remuneration maintained: !0.60/share
            Consistent with increase in book value per share

6                  Better Group positioning
               Greater diversification and growth potential
1       Solid profit generation                                                                          5


            In Q4’10 solid generation of RECURRING RESULTS is maintained,
                            with a profit of EUR 2,101 million ...

    Group’s quarterly attributable profit                                Group’s attributable profit
EUR million                                                      EUR million

                                                                               8,943     -8.5%
            2,423                                                                                8,181
                    2,221 2,202 2,215 2,230 2,107
    2,096                                         2,101



                                             1,635




Q1'09 Q2            Q3    Q4 Q1'10 Q2         Q3     Q4                        2009              2010

            Impact from the application of Bank of Spain’s Circular 3/2010: - EUR 472 million.

                                          EPS of EUR 0.9418 in 2010
1      Solid profit generation                                                                                          6


          … backed by our diversification advantage which allows growth
                       in a high percentage of the Group
       Mature markets                                                               Emerging markets
      Continental Europe                                                                 Brazil
EUR million                                                                  Constant US$ mill.; continued operations
                                          2010 Attributable profit (1)
                                                                                                 +24.4%
       5,031                                                                                              4,464
                          3,885         In EUR                                       3,588
                 -22.8%



        2009               2010            Portugal     SAN Network+                  2009                 2010
                                                          Banesto
                                                   4%
                                                           15%
                                               Global
                                               Europe
                                                     9%                25%          Emerging markets
     Restructuring mature
      markets (UK+Sov.)
                                             SCF   7%                                Latam ex-Brazil
                                                                             Constant US$ million
Constant EUR million
                                                      18%          18%                           +12.5%
                          2,409                                                      2,316                2,604
                +37.1%
       1,757
                                                             4%
                                                      UK
                                                           SOV.
       2009               2010                                                        2009 (2)             2010



(1) Over operating areas 2010 attributable profit
(2) Excluding discontinued operations from Venezuela
2      Credit quality                                                                                                                             7

                      Better performance of NPLs entries and risk premium
                              in the Group and in the main units …
           Net NPLs entries(1). Group’s total                                     Risk premium(2). Group’s total
 EUR Billion                                                            Percentages
                               18.2                                                                         2.2
                                                        13.5                      1.9
           13.0                                                                                                                      1.6




           2008                2009                     2010                     2008                       2009                    2010



                Net NPLs entries(1). Main units                                       Risk premium(2). Main units
 Base 100: 2009                                                         Percentages
   SAN + Bto            SCF                 UK             Latam          SAN + Bto             SCF                     UK                Latam
   100         94    100              100                100                                                                        4.8
                              87                                   81                     3.6                                                 3.6
                                                                                                      2.7
                                                                          1.8     1.8
                                                  42
                                                                                                                  1.1
                                                                                                                             0.4


  2009     2010      2009   2010      2009       2010    2009   2010     2009    2010    2009     2010         2009          2010   2009     2010


(1) Excluding perimeter and exchange rate impact
(2) Risk premium: Change in the period's managed NPLs (change in the balance of NPLs plus
    write-offs less written-off assets recovered) over average lending risk
2        Credit quality                                                                                                                                  8


                     … reflecting an NPL RATIO stabilising at Group level and
                                    already lower in some units

                            Total Grupo                                                           Continental Europe
%                                                                           %               Spain                                 SCF

                                                                                                                                        5.39
                                                                                                            4.24                                 4.95
                                          3.24              3.55                                   3.41                        4.18
                                                                                                                      2.84
                            2.04                                                          1.95
         0.95                                                                   0.63

       Dec'07            Dec'08          Dec'09           Dec'10                Dec'07   Dec'08    Dec'09   Dec'10   Dec'07   Dec'08   Dec'09   Dec'10



            United Kingdom and USA                                                                   Latin America
%               UK                                  SOV                     %               Brazil                             ex-Brazil

                                                                                                   5.27
                                                         5.35                                               4.91
                                                                   4.61                  3.58
                     1.71     1.76                                          2.74                                                       2.96     3.07
                                                                                                                              2.36
           1.04
0.60                                                                                                                 1.47

Dec'07    Dec'08     Dec'09   Dec'10   Dec'07   Dec'08   Dec'09    Dec'10   Dec'07       Dec'08   Dec'09    Dec'10   Dec'07   Dec'08   Dec'09   Dec'10
2         Credit quality                                                                                                                   9


In 2010 COVERAGE RATIOS remained stable or improved in general terms

                             Group                                                         Continental Europe
%                                                                        %
                                                                                       Spain                            SCF
                                                                                                                                   128
             75                     73                     73
                                                                              73                                        111
                                                                                        64        58        97




        Dec'09                 Jun'10                Dec'10                  Dec'09    Jun'10    Dec'10    Dec'09      Jun'10     Dec'10




             United Kingdom and USA                                                                    Latam
%                                                                        %
                  UK                              SOV                                  Brazil                         ex-Brazil
                                                                 75                                           119        121
                                                                               99                  101                             110
                            46                     67                                    98
     44            41                     62



    Dec'09        Jun'10   Dec'10        Dec'09   Jun'10        Dec'10        Dec'09    Jun'10    Dec'10     Dec'09     Jun'10    Dec'10
3     Liquidity                                                                                                           10


        In 2010 high effort made in retail and wholesale capturing of funds …

2010 funds capturing and allocation.
                                                                        Retail capturing strategy
            Total Grupo
EUR billion

                                                                       Business (!bill.)         Loans / Dep. (%)
                                   147
                                                                      Dec’10/Dec’09
                                             Issues                                                        Deleverage




                                                            markets
                                                            Mature
                                    38      M/L term                                  +79         147
                                                                                                              125
                                                                         +12

                  72                                                                             Dec'09      Dec'10
                                                                        Loans     Deposits

  Maturities      30
  M/L term                         109      Deposits
                                            increase
                                                                       Business (!bill.)         Loans / Dep. (%)
    Loans
                  42                                                  Dec’10/Dec’09
  increase
                                                              Latam                                       Self financing

                                                                                                  91          92
               Allocation       Capturing                                 +30          +30


                                                                         Loans        Deposits   Dec'09      Dec'10




Note: In 2010, additional securitisations for EUR 19.2 bill. were placed in the market
3      Liquidity                                                                                                                  11


             ... which improved the Group’s funding structure and liquidity ratios

          Group’s liquidity(1) balance sheet                                                       Group’s liquidity ratios
           Permanent assets
           Permanent liabilities
                                                                                                         Loans / Deposits (%)

                                                                                                       150
                                                                                                                      135
                                                                 Deposits
                                                                                                                              117
     Loans            76%
                                                85%
                                                                                                     Dec'08         Dec'09   Dec'10


                                                                M / L term                    Dep.+ M/L term funding / Loans (%)
                                                                 funding
  Fixed assets         7%
                                                               Equity and                                                     114
    Financial         17%                       11%          other liabilities
     assets                                     4%             Short term
                                                                funding                                              106
                                                                                                      104
                      Activo                   Pasivo

      Structural liquidity buffer = EUR 127 bill.
                 (+54 bill. over 2009)                                                              Dec'08          Dec'09   Dec'10


                               High discount capacity available at central banks:
                                           around EUR 100 billion
(1) Balance sheet for the purposes of liquidity management: total balance sheet net of trading derivatives and interbank
    balances. Provisional data before the final closing.
3   Liquidity                                                                                                 12


       In 2011 we will continue to enjoy a comfortable liquidity position

1
                !   In the next three years, the maturities will be below 2010 issues

                    EUR billion    Group issues                        Group maturities

     No                                                         31
                                         38                                  30
concentration                                        Total       6           8            22
on M / L term                            14
                                                    Other
   issues                                                                                  4
  maturities                             24        euro zone    25           22           18


                                         2010                   2011        2012          2013



2               !   Reduction of commercial gap in Spain and Portugal due to deleveraging
Lower needs         "   EUR 9 - 11 bill. a year on a recurring basis in the current environment
 in the euro    !   SCF: moving toward self financing
     zone           "   Recourse to parent bank of EUR 15 bill. in 2009; 9 bill. in 2010 and self financing
                        in 2012
4       Solvency                                                                          13



                                          Core capital performance

                                           +33 b.p.
                               8.61%    8.47%      8.80%    The Group has very solid
                    7.58%
                                                            capital ratios, appropriate
       6.25%
                                                             for our business model
                                                                and risk profile …

      Dec'07       Dec'08      Dec'09   Sep'10     Dec'10

    Note: Dec’07 under BIS I




                    Main impacts in Q4’10                   … which put Santander in a
                                                             comfortable position to
!     Organic capital generation                 +20 b.p.
                                                             meet BIS III requirements
!     Scrip dividend                             +13 b.p.
5      Shareholder remuneration                                                                                                14


                Recurring profit and capital strength allowed Santander …
        … to maintain total shareholder                                          … increase book value(1) per share ...
     remuneration vs. 2009 (!0.60 /share) …
     EUR per share                                                           EUR per share
                                                  0.60
                  0.60
                                                                                                                         8.58
                                                              0.229                                               8.04
                              0.222                                                               7.58
                                                                                     7.23
      0.135 0.120 0.123               0.135 0.119                                                          +19%
                                                  0.117



      1st 09 2nd 09* 3rd 09 4th 09 1st 10 2nd 10* 3rd 10* 4th 10                     2007         2008            2009   2010



   … and offer a total shareholder return (TSR) above market in the medium and long term

                                                                         +12.7        +12.1
                             CAGR
                                                                                                    +5.0
                         difference (2)
                          in p.p. with
                         Euro Stoxx                          -2.2
                             Banks
                                                            1 year      3 years      5 years      15 years


(*) Santander Dividendo Elección
(1) Calculated as (capital + reserves + profit – own shares - dividends) / (shares + Valores Santander)
(2) Developed based on Bloomberg data as of 31-12-2010
6    Better Group’s positioning towards countries with large                                                  15

     growth potential

                                     2010 attributable profit(1)
 1                                                                                         3
                                      Other LatAm: 6%
                                                                  Spain Retail                 Adjusting
     Emerging                         Chile: 6%                   (SAN+Banesto): 15%
     markets:                                                                                   mature
                               Mexico: 6%
       43%                                                              Portugal: 4%           markets:
                                                                            Germany: 4%          19%

                                                                            Other
                            Brazil: 25%                                     Europe: 10%

  Expected GDP                                                          USA: 6%
growth(2) in the next                                                                      Expected GDP
     3 years:                                                                              growth(2) in the
       > 4%                                       United Kingdom: 18%                       next 3 years:
                                                                                              1% - 2%

                                   Expected GDP                         2
                                   growth(2) in the
                                    next 3 years:
                                                                              Recovering
                                      2% - 3%                                   mature
                                                                               markets:
                                                                                 38%

(1) Over operating areas attributable profit
(2) Expected GDP growth as the average for 2011-2013
Source: International Monetary Fund, World Economic Outlook Database, October 2010
Agenda                                 16




 !   Grupo Santander 2010 highlights

 !   2010 Results

     –   Group

     –   Business areas

 !   2011 Outlook

 !   Appendix
Grupo Santander Results                                                                                           17




                                                                      Var. o/ 2009           % excl. fx. and
EUR Mill.                                            2010            Amount        %          perimeter**

Net interest income                              29,224           +2,926           +11.1       +0.1
                                                                                                               A
                                                                                                               1
Fees                                              9,734            +654             +7.2       -2.4
Trading gains and other*                          3,091             -912           -22.8      -16.5
Gross income                                     42,049           +2,668             +6.8      -2.2
Operating expenses                              -18,196            -1,775          +10.8      +2.0             B
Net operating income                             23,853              +893            +3.9      -5.2
Loan-loss provisions        -9,565                                     -81           +0.9      -8.5            C
Provision BoS regul. change   -693                                    -693              --        --
Profit before tax                                12,052              +288            +2.4      -6.6     Greater fiscal
                                                                                                          pressure:
                                                                                                        absorbs 5 p.p.
Consolidated profit                                9,102              -356            -3.8    -11.2
                                                                                                           Minority
                                                                                                          interests:
Attributable profit                                8,181              -762            -8.5    -14.8     absorb 4 p.p.



(*) Including dividends, equity accounted income and other operating results
(**) Perimeter: Sovereign (January ’09 equity accounted income), SCF units, BNP Argentina
     branches and Venezuela disposal.
Grupo Santander Results                                                                                                                           18


        Solid basic revenues and costs under control in all geographic areas

 A            Net interest income + fee income                                       B
                    and insurance activity
                                                                                                            Main units costs
EUR million                                                                          (excl. perimeter and exchange rate impact)
                                                                                                                             Var. (%) o/ 2009
       TOTAL
                                                    39,336
                              35,718
                                                                                         Santander network                    -0.8%
      Fees and                                      10,112
      insurance               9,419
                                                                                         Banesto                                  -0.4%

     Net interest                                   29,224                               SCF                                  -1.4%
      income
                              26,299

                                                                                         Portugal                                 -0.6%
                               2009                   2010
                                                                                         United Kingdom (in £)                -0.1%
 Cont. Europe         UK + Sov.(1)             Brazil          Latam ex-Brazil
                                                                                         Brazil (in real)                                 +3.7%
EUR Billion          Constant EUR Bill.   Constant US$ Bill.    Constant US$ Bill.

        -3%                                    +6%                                       Mexico (in pesos)                                +2.5%
     15.4 14.9                              17.0 18.0                 +4%
                         +10%                                                            Chile (in pesos)                                    +7.8%
                       6.9   7.5                                  7.7       8.0
                                                                                         Sovereign(1) (in US$)          -8.1%

      2009    2010     2009     2010        2009     2010         2009     2010          Grupo                                            +2.0%

 (1) Like-for-like comparison in SOV: 2010 o/ Q4’09 + Q3’09 + Q2’09 + February-March 2009 at a
      quarterly rate
Grupo Santander Results                                                                                                                                  19

  C     Lower PROVISIONS at Group level on a like-for-like basis,
                        as the increase in Spain was offset by other areas
            Specific provisions                                                       Net loan-loss provisions (1)
 EUR million                                                   EUR million


               11,760          12,342
                                                                                                             10,258
                                                                                       9,484
                               11,649
                                                                                                              9,565
                2009             2010


                                                                                        2009                   2010
       Use of generic provisions
 EUR million                                                     Cont. Europe           UK + Sov. (2)                Brazil         Latam ex-Brazil

                                                                 EUR Billion            Constant EUR Bill.   Constant US$ Bill.     Constant US$ Bill.

                                                                  +35%         4.2                                   -11%
                                                                                                               5.5
                                                                                              -19%                            4.9             -40%
                                                                3.1                                                                     2.1
                                                                                        1.6
               -2,159            -2,086                                        3.5                   1.3                                            1.3


               2009               2010
                                                                2009           2010     2009       2010       2009         2010        2009         2010

      Provision due to BoS’ Circular 3/2010
(1) Including country risk
(2) Like-for-like comparison in SOV: 2010 o/ Q4’09 + Q3’09 + Q2’09 + February-March 2009 at a
    quarterly rate
Grupo Santander Results                                                                                      20



     The provisions built in 2010 strengthened, once again, the Group’s
                            TOTAL ALLOWANCES
EUR million
                                                                Spain: Generic provisions

                                                      2,907

                                         20,748
                                                                 -567
                                18,497                                      -491
                                                                                    -462             768
                                                                                            -619


                       12,863                         Dec’09     Q1’10      Q2’10   Q3’10   Q4’10   Dec’10
                                         14,902
    Total                       11,770
   funds      9,302
                       6,682
 Specific     3,275
                                                  !   Spain:       768
                                                  !   Other
              6,027    6,181    6,727    5,846    #   Europe:       1,510
 Generic
                                                  !   America:      3,568
              Dec'07   Dec'08   Dec'09   Dec'10
Agenda                                 21




 !   Grupo Santander 2010 highlights

 !   2010 Results

     –   Group

     –   Business areas

 !   2011 Outlook

 !   Appendix
22




EUROPE
Continental Europe main units. 2010 Results                                                                                                  23
 EUR mill. and % o/ 2009
   Networks impacted by environment, deposit capturing campaign and Bank of
       Spain provision. Very positive trend of Santander Consumer Finance
             Gross income:                              Net operating income:                         Attributable profit(1):
            15,946 mill.; -1.7%                           9,794 mill.; -5.0%                           3,885 mill.; -22.8%

   SAN                                                                                                          1,243
                           4,841       -9%                         2,769           -15%                                            -38%
  network



Banesto        2,403                   -7%              1,376                     -11%             419                             -43%

Santander
Consumer                  4,634       +13%                              3,361 +13%                        811                      +29%
 Finance


 Portugal        1,190                  -6%           650                          -10%            456                             -14%



    Other    1,906         2.878       -2%            1,299         1,637          -10%               914           957             -15%
             GBM                                        GBM                                       GBM
     (1) Deducting the impact from the application of BoS Circular 3/2010, the area’s attributable profit decreased 13% (SAN network: -23%;
         Banesto: -28%; SCF: +32% and other: -11%
Continental Europe main units. 2010 Activity                                                                                   24


       Santander Branch Network                                                          Banesto
         Volumes                   Net int. income / ATAs            Volumes                  Net int. income / ATAs(1)
Var. Dec’10 / Dec’09                                        Var. Dec’10 / Dec’09
                        +18%                                                        +18%
                                    3.35%         3.18%                                          3.05%            2.91%



                                                                +0%

                                    2009          2010                                           2009              2010
    -3%
                                                                                                          (1) Retail Banking
   Loans               Deposits                                Loans               Deposits



                            Portugal                            Santander Consumer Finance
         Volumes                  Net int. income / ATAs             Volumes                   Net int. income / ATAs
Var. Dec’10 / Dec’09                                        Var. Dec’10 / Dec’09
                        +45%
                                                                                    +16%
                                    1.71%
                                                  1.43%        +11%
                                                                                                 4.74%            4.99%




                                    2009          2010
     -7%
    Loans              Deposits                                Loans               Deposits      2009              2010
25
Loan portfolio in Spain

 At 2010 year-end Spain accounted             … with reduced share from real
  for less than 1/3 of the Group’s                   estate financing
              loans ...
                                         EUR Billion
                                                                         Volume           % / total
                                                           Total            236              100%
        EUR 744 billion                           Public Sector             12
                                                                                                5%

                                                                             61
                                          Household mortgages                                  26%

                                                    Other loans to           30                12%
                                                       individuals
                236 bill.
                                            Companies without
                                       construc. and real estate             95                40%

                                                       No real estate
                                                           purposes          11                 5%
                                     Construc. &
                                                                                  (*)          12%
                                      real estate        Real estate         27
                                                          purposes

                                       (*) Of which loans to real estate developers: EUR 12.0 billion
Loan portfolio in Spain. Evolution                                                         26


    Improved risk profile with very active management to reduce exposure to
                      construction and real estate sectors
 EUR Billion
                                                                        Var. 2008 / 2010
                                                                        Amount         %
! TOTAL                            254    -3.5%
                                                  245    -3.6%   236    -18       -7.0%
! Public Sector                     7
                                                  10                     +5      +70.1%
                                                                  12
! Household mortgages               65
                                                   64
                                                                  61     -4       -5.4%
! Other loans to individuals        33
                                                   31             30     -3       -9.6%


! Companies without                98
                                                  95                     -3       -3.6%
  construc. & real estate                                         95

                  No real estate                                         -2      -15.5%
! Constr. &           purposes     13             13              11
# real estate       Real estate    38             31                    -11      -27.5%
                     purposes                                     27
                                   2008           2009           2010
 Net foreclosed
 real estate assets                4.3            4.5            5.2    +0.9
Loan portfolio in Spain. Credit quality                                                                          27


      NPL ratio growing at slower pace, as over 80% of the portfolio showed
                             greater stability in 2010
                                   Non-performing loans ratio (%)

                                                                                               Real estate
                                                                       13.3 Construction &     purposes: 17.0%
                                                                              real estate(1)   No real estate
                                                                                               purposes: 4.4%


                                        8.7




                                        3.4                            4.2     Total portfolio Spain
          3.3                                                                  Other portfolio
                                           2.5                         3.0
          2.0                                                          2.2     Household mortgages
                 1.5                       2.4
          1.9
            Dec'08                     Dec'09                    Dec'10



                                 Coverage ratio at Dec. 2010 = 58%
(1) NPL Ratio calculated over consolidated balances eliminated intragroup
28
Loan portfolio in Spain. Loans to construction and real estate
sectors for real estate purposes

Portfolio with high share of buildings                             ... well collateralised with adequate
  and working capital financing …                                  coverage of NPLs and substandard
                                                              EUR million
              Total: EUR 27,334 mill.

       Finished buildings
                                                                                       Risk             Coverage
             12,709                                                                   Amount        Amount              %


                                 47%                           NPLs                    4,636          1,321             29
  Without
 mortgage
 guarantee:         22%                                        Substandard             4,932            569             12
   6,124
                                        10%
                     1%          13%                           Generic                                  768
                          7%                Buildings under
 Other land 252
                                              construction
                                                 2,548                                        (*)
              Building land                                    Total                   9,568          2,658             28
                  2,023        Developed land
                                   3,678

                                                              (*) Over 75% of the operations payments are up to date.
29
Loan portfolio in Spain. Residential mortgages
                Medium-low risk portfolio with very limited expectations of
                                 additional worsening
                Spain’s mortgages.                                         Grupo Santander:
            Differential characteristics                                 High quality collateral
                                                               First residence
 !   All mortgages paid principal since the first
     day. There are no “interest only” mortgages.
                                                                   94%          6%      Second residence
     "   Furthermore, early amortisation is a usual                                        and other
         practice: the average life of the loan is well
         below that in contract.
                                                          Grupo Santander: Concentrating on lower LTV
 !   A very high percentage is to finance first                tranches with higher credit quality
     residence. Since the borrower has home
                                                                                51%
     ownership, the expected loss is very low.
                                                                     34%
 !   The borrower responds with all assets, not
     just the house.                                                                       13%
                                                                                                     2%

 !   Most mortgages are at variable rate with
                                                                    <50%      50%-80%    80%-100%   >100%
     fixed spread over Euribor.
                                                          NPL
                                                          ratio:     1.20%      2.02%      5.30%    3.35%
30
Loan portfolio in Spain. Foreclosed real estate assets
                           Active management: slowdown of stock in 2010
                                and coverage was anticipated in 2009

              Foreclosed real estate assets                                     Coverage ratio
EUR Billion
                                                                            31%           31%
                                             7.5                                                     Losses on
                               6.5                                                                     sales:
                                             2.3               10%
   Total          4.8          2.0
                                                                                                    approx. 25%
 Coverage
                  0.5
                                                               2008         2009          2010
    Net                        4.5           5.2
                  4.3

                                                                             Stock structure
                 2008          2009          2010
                                                           EUR million
                                                                                       Gross                 Net
                                                                                      amount     Coverage   amount

                        2009          2010                  Finished buildings        3,098        25%       2,339
  Gross                  2.5           2.1          -20%    Buildings under constr.     564        25%         425
  entries                                                   Developed land            2,307        35%       1,506
                                                            Building land             1,308        40%         787
  Sales & rentals 0.8                 1.1           +31%
                                                            Other land                  232        40%         138
  Difference             1.7          1.0           -44%    Total                     7,509        31%       5,195
Loan portfolio in Portugal                                                                                                           31

                                                                                   Portfolio
                                           EUR billion                                                           Var. 2008 / 2010
         Portfolio structure 2010                                                                                 Amount       %

EUR billion                                           Total                -0.6%               -6.5%               -2.3       -7%
                                 % over                             33                   33              31
                                                   Public Sector     0                   0                0        -0.2      -42%
                        Volume    total
                                                   Mortgages to     16                   16                        +0,5       +3%
              Total       31      100%               individuals                                         17
        Public Sector      0        1%            Other loans to
                                                     individuals     2                   2                         +0,1       +2%
                                                                                                          2
                                                 Companies w/o      13                   13              11        -2.5      -19%
                                          construc. & real estate

        Mortgages to      17       55%    Constr. & real estate     1.4    -3.9%         1.3   -9.6%     1.2        -0.2     -13%
          individuals
                                                                    2008             2009                2010


                                                                            NPL ratio (%)
       Other loans to      2
          individuals               6%                                                                    18.4      Construction &
                                                                                                                      real estate
                                                                             10.5
     Companies w/o
     construc. & real     11       35%              8.2
               estate                                                                                               Total portfolio
                                                                             2.5 2.3                      2.9
                                                    2.2                                                   2.6        Mortgages to
                                                    1.7                                                               individuals
Constr. & real estate     1.2       3%                                             1.5                    1.8       Other portfolio
                                                    0.8
                                                      2008                   2009                      2010

                                                              Coverage ratio at Dec. 2010 = 60%
Santander Consumer Finance 2010                                                                                                                                          32


                                    Activity                                                                                        Results

      New lending                                     Loans: +11%                                                  Basic revenues – provisions
 Var. in euro                            Var. in euro (Dec'10 / Dec'09)
                                                                                               EUR million

                                          +110%
                                                                                                                                                                  721
                                                                                                                                                   643    667
                                                                                                                     541            553    570
                                                                                                             539
                                                                                                   485
                +6%       +8%                      +10%
                                                              +1%

                                                                          -2%
    -4%                                                                                           Q1'09      Q2          Q3         Q4     Q1'10    Q2    Q3      Q4
                                                                                   -12%

                                           USA     Nordic     Italy   Germany      Spain
   2009 /       H1'10 /   2010 /
    2008        H1'09      2009
                                                  countries                                                     Net op. income / Loan-loss prov.

            Funding                                   Net int. income /                       EUR million                                                       Var.Q4'10 /
                                                   Provisions (% o/ATAs)                                                                                           Q4'09
  Dec'10 / Dec'09                                                                                                                                        890 860
                                                                                             Net op.
                                                                                                          744      753        766           786    825               +21.2%
                                                                                             income                                  710
                          +33%                                         4.99 Net interest
                                                   4.74                         income
                                                                                             Provisions
    +16%                                                               2.24
                                                   1.85
                                                                                             Net op.                                        288    354   339    363 +43.1%
                                                                                Provisions                         249        260    254
                                                   2.89                                      income after 243
                                                                       2.75                  LLPs
                                   (*)
   Deposits               Issues                                                                          Q1'09 Q2            Q3      Q4 Q1'10 Q2        Q3     Q4
                                                   2009               2010


(*) Excluding securitisations for EUR 6.3 billion placed in the market
33




UNITED KINGDOM
United Kingdom 2010                                                                                                  34


          Profit continued to grow at double digits, for the sixth straight year

    Attributable profit: £ 1,701 mill.                           Net operating income
                 (EUR 1,985 million)              £ Million
                                                                                            791    788   768
 Var. 2010 / 2009 in £ (%)                                             745    735    709                       710
                                                                686
                                                        Total
         Gross                                         Global
                              +3.7%
        income                                    businesses

                                                                              632    668    674    675   669
                                                                       597                                     602
                                                    UK retail 572

    Expenses          -0.1%

                                                                Q1'09 Q2       Q3    Q4 Q1'10      Q2    Q3    Q4

        Net op.
        Income
                                +6.3%                                 Attributable profit
                                                  £ Million

    Net op.                                                                                        449   438
                                                                  419                      426                 389
 Income after                            +15.0%           372                374    372
     LLPs

   Attributable
                                      +10.7%
       profit
                                                         Q1'09     Q2        Q3     Q4     Q1'10   Q2    Q3     Q4
United Kingdom 2010                                                                                                                                             35


                                Activity                                                                          Results
    Mortgages             Loans to companies                  Deposits(1)                                Basic revenues – Provisions
£ Bill.                   £ Bill.                        £ Bill.                        £ Mill.
                 166
   160
                                                                           154                                                                1,017 1,011
                                24
                                      +5%       26           144                                                                       981
          +3%                                                                                                                 958
                                                 4                                                 922     917
                                 5                                                                                 913
                                                                     +7%
                                                22                                        849
                                19
                                     +13%(2)
   2009          2010        2009              2010          2009       2010             Q1'09     Q2       Q3     Q4         Q1'10    Q2      Q3    Q4
                                  Core loans
                                  Non-core loans
                                                                                                    Net op. income / Loan-loss prov.
      Net interest income / Provisions (% /ATAs)                                        £ Mill.                                                      Var.Q4'10 /
                                                                                                                                                        Q4'09
                                     1.34      1.32
          1.21     1.26    1.26                       1.26    1.22   Net interest                         745 735 709 791 788 768
  1.11                                                               income         Net op.       686                                               710     +0.1%
                                                                                    income
                                                                     Difference
                                                                                    Provisions
                                                      1.07   1.07
          0.97    0.96    0.98 1.06         1.06
 0.85                                                                               Net operating 497     570                    587    601   624   594
                                                                                                                 520    505                                 +17.7%
                                                                                    income after
  0.26             0.30    0.28      0.28      0.26                  Provisions     LLPs
          0.24                                        0.19    0.15
                                                                                                  Q1'09 Q2       Q3      Q4 Q1'10 Q2          Q3    Q4
 Q1'09    Q2       Q3      Q4       Q1'10      Q2     Q3       Q4


  Note.- Activity data in local criteria.
  (1) Including retail deposits, companies and structured products. Moreover, GBM balances and
      other non-core deposits of 6,800 million as of December 2010.
  (2) Loans to SMEs growth: +26%
36




BRAZIL
Brazil 2010                                                                                                                                   37


                Good quarterly trend in profits, loans and risk quality.
            24% profit increase before impact from higher minority interests

  Attributable profit: US$ 3,751 mill.                                        Net operating income
                   (EUR 2,836 mill.)                         Constant US$ million
Var. 2010 / 2009 in constant US$ (%)                                                          3,130                                   3,143
                                                                                                      2,997   2,917           3,003
                                                                                                                      2,892
                                                                   Total 2,700 2,742
    Net int. income + fee                                         Global
                                         +6.3%               businesses
            income
                                                                                                                              2,457   2,500
                                                                                              2,537   2,345   2,326   2,359
                                                                  Retail     2,059    2,056
            Gross income               +3.5%


                  Expenses             +3.7%                               Q1'09 Q2           Q3       Q4 Q1'10 Q2             Q3      Q4

                                                                                     Attributable profit
   Net operating income                +3.3%                 Constant US$ million

                                                                                                                              1,209 1,199
 Net operating inc. after                                                                                     1,003 1,053
                                                    +16.6%                                     977     992
         LLPs                                                  Net profit              860
                                                                              758
                                                             Minority int.
                                                                                               960                    896     1,012   991
     Attributable profit (*)                   +10.4%                          748     846             844    853
                                                             Attributable
                                                                    profit

 (*) Result from continued operations: +24.4%                                Q1'09 Q2          Q3      Q4 Q1'10 Q2            Q3      Q4
Brazil 2010                                                                                                                                                              38


                                Activity (1)                                                                            Results

     Total Loans                                  Dec’10 / Dec’09                                                    Basic revenues
                                                                                         Constant US$ million
                                                             +22%                                                                                             4,680
                    +16%            +18%                                                                                                             4,510
                                                                                                              4,318
                                                                                                                       4,435      4,369 4,442
                                                   +9%                    +9%                        4,255
            +3%                                                                             3,997


    -5%
  Dec'09 / Jun'10 / Dec'10 /        Individual   Consumer   Businesses Corporate +
  Dec'08    Jun'09  Dec'09         customers      finance   + companies   GBM               Q1'09     Q2        Q3         Q4    Q1'10       Q2       Q3       Q4


                                                    Net int. income /                                  Net op. income / Loan-loss prov.
          Savings: +6%
                                                 Provisions (% o/ATAs)
  Dec’10 / Dec’09                                                                         Constant US$ million                                           Var.Q4'10/Q4'09

                                                                                                                                                                      +4.9%
                                                                                                                     3,130
   +16%                                                                                                                      2,997   2,917   2,892    3,003 3,143
                                                                                       Net op.      2,700    2,742
                           +12%                   7.65            7.53 Net interest    income
                                                                         income

                                                                  4.87                Provisions
                                                  4.37

                                                                         Provisions   Net operating 1,488                                             1,926   1,917
                                                  3.28                                                       1,464   1,543   1,548   1,577   1,628                    +23.8%
                                                                  2.66                income after
                -7%                                                                   LLPs
   Demand       Time           Mutual
                               funds             2009             2010                              Q1'09 Q2          Q3        Q4 Q1'10 Q2           Q3      Q4



(1) Local currency
39




LATAM ex-BRAZIL
Latin America ex-Brazil 2010                                                                                                                                                          40


      Faster pace of activity, spreads management and lower provisions needs,
                  spurred sustained growth of net basic revenues

                               Activity(1)                                                                                            Results
     Total Loans                                    Dec’10 / Dec’09                                                        Basic revenues - Provisions
                                                          +32%                                          Constant US$ million

                    +14%                      +17%                  +19%
                                    +11%                                                                                                                        1.726    1.789
                                                                                                                                                       1.673
            +2%                                                                                                              1.482    1.555   1.518
                                                                                 +2%                                 1.337
                                                                                                           1.200
    -6%

  Dec'09 / Jun'10 / Dec'10 /                                                              -16%
  Dec'08    Jun'09  Dec'09          M ortgages Consumer    Cards     Companies    GBM     Cards
                                                          ex-M exico                      M exico
                                                                                                           Q1'09      Q2       Q3      Q4     Q1'10     Q2       Q3        Q4

                                          Net int. income / Provisions                                                Net op. income / Loan-loss prov.
     Savings: +11%                                  (% /ATAs)
                                                                                                        Constant US$ million
 Dec’10 / Dec’09
                                                    3.79                         3.88 Net interest   Net op.         1,406    1,448
                                                                                        income
                                                                                                     income                           1,306   1,276   1,287
   16%                                                                                                                                                         1,228    1,267 1,203

               11%                                  2.32                         2.99                Provisions

                                                                                                                                                                        995      928
                                                    1.47                                                                                               880     887
                               2%                                                                    Net operating                     828    867
                                                                                 0.89 Provisions                      774      823
                                                                                                     income after
 Demand        Time        Mutual                                                                    LLPs
                                                   2009                          2010
                           funds                                                                                     Q1'09     Q2     Q3      Q4      Q1'10    Q2       Q3       Q4


(1) Local currency
Latin America ex-Brazil 2010                                                41

Constant US$ million

   This performance fed through to attributable profit (US$2,604 million)


                                Attributable profit
       Constant US$ million
                                       2010     2009   Change (%)
           Mexico                       902     736    +22.7
           Chile                        904     857     +5.4
           Argentina                    393     299    +31.4
           Uruguay                       89      80    +10.3
           Puerto Rico                   50      46     +7.6
           Colombia                      54      52     +4.2
           Other                         28      28      -0.4
           SUBTOTAL                    2,420   2,098   +15.3
           Santander Private Banking    185     217     -15.1
           TOTAL ex-Venezuela          2,604   2,316   +12.4
           Venezuela                      --     64    100.0
Latin America ex-Brazil. 2010 Activity(1)                                                                                                                                        42


                                   Mexico                                                                                       Chile
     Total loans                                   Dec’10 / Dec’09                          Total loans                                       Dec’10 / Dec’09

                                                            +35%

                    +15%               +18%                                                                    +14%
                                                                                                   +8%
                                                                                                                                 +16%                 +17%
                                                                                                                                                                     +7%
           -5%                                                           -2%
                                                                                          -6%
  -11%
                                                   -16%
 Dec'09 / Jun'10 / Dec'10 /                                                             Dec'09 /   Jun'10 /    Dec'10 /
 Dec'08    Jun'09  Dec'09          Individ. w /o   Cards    SMEs +   Corporat.+         Dec'08      Jun'09     Dec'09           Individuals           SMEs +      Corporate +
                                      cards                companies   GBM                                                                           companies       GBM




                                              Net int. income / Provisions                                                            Net int. income / Provisions
       Savings: +14%                                    (% /ATAs)                             Savings: +2%                                      (% /ATAs)
 Var. Dec'10 / Dec'09                                                                  Var. Dec'10 / Dec'09

                                                   4.05            4.04 Net interest                                                          4.25               4.40 Net interest
                                                                        income          +17%                                                                            income
  +20%
              +16%                                               2.89                                                                                            3.46
                                                   2.01
                                                                                                                                              2.76
                              +7%
                                                   2.04
                                                                                                       -2%                                    1.49
                                                                   1.16 Provisions                                        -6%                                    0.94 Provisions
  Demand         Time         Mutual
                                                   2009          2010                   Demand          Time          Mutual                  2009               2010
                              funds
                                                                                                                      funds



(1) Local currency
43




SOVEREIGN
Sovereign 2010                                                                                                                                                          44


 Normalised profit thanks to performance of revenues, expenses and provisions

                               Activity(1)                                                                           Results

      Total Loans                               Dec’10 / Dec’09                                       Net op. income / Loan-loss prov.
                                                                                       US$ million                                                          Var.Q4'10/Q4'09

                                                                                                                                         385            401     378 +37.7%
                                   +17%                                                                                                          382
                                                  +0%
                                                                                                                              274
                                                                                                            212     238
                                                                                     Net op.
                     -1%                                       -6%                   income          128
            -7%                                                            -32%                                                                                 297
                                                                                     Provisions                                                  207    213             x5
                                                                                                                                         155
  -12%                            Multifamily + Commercial & Other loans   Run-off                                   17       61
  Dec'09 / Jun'10 / Dec'10 /       residential    industrial                loans
                                                                                     Net operating
                                                                                     income after -55       -25
  Dec'08    Jun'09  Dec'09
                                                                                     LLPs
                                                                                                     Q1'09 Q2        Q3       Q4 Q1'10 Q2               Q3      Q4


   Deposits (Dec'10/ Dec'09)                    Net int. inc. / ATAs(2)                                           Attributable profit
                                              US$                                      US$ million                                                     +13.5%
                                                                      3.28%                                                                                    178
       +3%                                                                                                                                     132     157
                                                2.39%
                                                                                                                                    95
                                                                                                                          4
                       -18%
                                                                                               -25    -10    -4
       Retail        Other dep.                  2009                  2010
      demand           (CDs)
                                                                                           Q1'09      Q2     Q3       Q4       Q1'10           Q2      Q3       Q4


(1) Lending data (without securitisations) and deposits under US GAAP
(2) Data on a like-for-like basis (2010 o/ Q4’09 + Q3’09 + Q2’09 + February-March ’09 at a
    quarterly rate)
45




CORPORATE
 ACTIVITIES
Corporate Activities                                                     46



       Higher negative contribution because of funding cost and
                 lower gains on financial transactions


                                Attributable profit
                              (Difference 2010 vs. 2009)

                                                           EUR million
            Main impacts:

            !   Net interest income                          -468

            !   Gains/losses on financial transactions       -773

            !   Other items                                    -54

            Total impact on profit:                        -1,295
Agenda                                 47




 !   Grupo Santander 2010 highlights

 !   2010 Results
     –   Group
     –   Business areas


 !   2011 Outlook

 !   Appendix
2011 Outlook                                                                                                       48


       In 2010 Santander has overcame the challenges of a highly complex
              environment which remains highly demanding in 2011

                                                                          2011 Management focus

      2010 achievements, starting point
                                                                !   THREE different business
1       Solid profit generation: EUR 8,181 mill.
                                                                    environments
           Diversification + Differential management by areas
                                                                     "   Adjusting mature markets (Spain and
2      Group’s non-performing loans stabilising                          Portugal)
         Noteworthy improvement at SCF, Brazil and Sovereign

3
                                                                     "   Recovering mature markets (US, other
            Better structural liquidity position                         EU, UK…)
          Deposits + M/L term funding in 2010: +EUR 147 bill.

4                     Increased solvency                             "   Growing emerging markets (Brazil, other
                Core capital: 8.80%; +33 b.p. in Q4’10                   Latam…)
5   Shareholder remuneration maintained: !0.60/share
           Consistent with increase in book value per share     !   Integrating recent acquisitions
6                 Better Group positioning                           "   Execution in 2011/2012
              Greater diversification and growth potential

                                                                !   Maintaining liquidity and capital
                                                                    strength
Santander in 2011. Management focus                                                             49


                       Differential management by markets


 Adjusting    !   Weak volumes because of deleveraging + Maximum focus on spreads
  mature      !   Strict cost control, adjusted to the new environment
  markets     !   Lower specific provisions


              !   Greater activity +spreads management
 Recovering       "   UK and Sovereign: greater focus on companies and transactional business
   mature         "   SCF: backed by diversification and better evolution in key markets
  markets     !   Costs: reduction of ordinary expenses; investment in technology
              !   Lower provisions, mainly in Sovereign thanks to lower NPLs


              !   Strong growth and market share gain
 Growing          "   Mainly in loans but also in deposit-liquidity capturing
 emerging     !   Spreads: managing expectations on interest rates in each country
  markets     !   Costs: investment in distribution capacity but with efficiency improvement
              !   More provisions spurred by growth but with lower risk premium
Santander in 2011. Management focus                                                                        50

2                                                      3
        Integrating recent acquisitions                        Liquidity and capital strength

!   Germany (SEB retail unit)                          !   Good starting point + high internal
    "   Transaction closing in January 2011                generation
!   UK (RBS branches and business)                         "   Capital: high retained profits and scrip
                                                               dividend
    "   “Carve out”, an extremely complex process
        from a legal, commercial and technical             "   Liquidity: reduction of commercial gap in
        standpoint                                             deleveraging economies
    "   Integration expected for: Q1’12
                                                       !   Large capacity of wholesale issuing
!   Bank BZ WBK in Poland
                                                           "   Rating, diversification (issuers, $,
    "   Pending authorisation from Polish regulators           maturities …)
        (purchase, IPO…)
                                                       !   Liquidity and RWA optimisation

       Germany and Poland will start                         Without restrictions to grow in a
    contributing results throughout 2011                    profitable way and meet regulatory
             and the UK in 2012                                        requirements

    In short, in the face of a challenging 2011 Santander has the strengths
                           to, once again, perform well
51
Agenda                                 52




 !   Grupo Santander 2010 highlights

 !   2010 Results
     –   Group
     –   Business areas

 !   2011 Outlook


 !   Appendix
53




                    Appendix
!   Group balance sheet
!   Secondary segments results
!   Main units spreads, NPL and coverage ratios
!   Construction and real estate sectors in Spain
54




Group balance sheet
Main trends of the Group’s balance sheet                                                                                     55

               Retail balance sheet, appropriate for the business nature,
                          of low risk, liquid and well capitalised

   Balance sheet at December 2010
 EUR billion
                                                                            1     !   Lending: 60% of balance sheet


                       1,218                                   1,218        2     !   Cash, Central Banks and credit
    Cash and credit
                                                      Credit
                                                                140
                                                                                      institutions: 14%
        institutions    173     2               institutions

        Derivatives      81     3              Derivatives      94
                         74                         Other       37          3     !   Derivatives (with counterpart on
      AFS Portfolio             4
   Trading portfolio     67     5                                                     the liabilities side): 7% of balance
            Other*       99     6                                                     sheet
                                                 Customer
                                                  Deposits      616
                                                                             4    !   Available for sale portfolio
                                                                                      (AFS): 6%
        Loans to
        customers       724     1              Issues and
                                    subordinated liabilities
                                                                223          5    !   Trading portfolio: 5%
                                    Shareholders’ equity &
                                           fixed liabilities    107

                       Assets                              Liabilities
                                                                            6     !   Other (goodwill, fixed assets,
                                                                                      accruals): 8%


(*) Other assets: Goodwill EUR 25 bill., tangible and intangible assets 15 bill., other capital
    instruments at fair value 8 bill., accruals and other accounts 51 bill.
56




Secondary segments
      results
Retail Banking                                                                                                    57


   Stable profits underpinned by diversification, with larger provisions
                           in the last quarters
                  Retail Banking                                        Net operating income
Var. 2010 / 2009 in euro (%)               Excl. fx and   EUR million                       +4%
                                            perimeter                       5,384 5,261 5,571 5,779 5,772 5,447
                                                                4,801 5,130
      Gross
                               +10.1%         +0%
     income


  Expenses                     +10.7%         +1%
                                                                Q1'09   Q2     Q3   Q4   Q1'10    Q2   Q3   Q4



    Net op.                                    -1%
                                                                             Attributable profit
                               +9.7%
    Income
                                                          EUR million
                                                                                            -1%
   Net op.                                    +2%
  Income                          +13.0%                                               2,049 2,192 1,866
                                                               1,798 1,845 1,920 1,854                   1,832
 after LLPs

 Attributable                                  -2%
                         +7.0%
    profit
                                                               Q1'09    Q2     Q3   Q4   Q1'10    Q2   Q3   Q4
Global Wholesale Banking (GBM)                                                                                   58


   Solid revenues and profit generation which compared well with a record first
          half of 2009 in a favourable scenario of spreads and volatilities

  Attributable profit: EUR 2,698 million                           Net operating income
Var. 2010 / 2009 in euro (%)                        EUR million                              +28%
                                                                  1,165                 1,113
         Gross                                           997              1,003               1,013         972
                                                                                                      929
        income
                                   +6.2%                                          762



     Expenses                              +17.7%
                                                        Q1'09      Q2      Q3     Q4    Q1'10   Q2    Q3    Q4

        Net op.
        Income
                                 +2.6%                                  Attributable profit
                                                    EUR million                               +18%
     Net op.                                                      822                   779
  Income after                   +1.6%                  679               679                   642   606   670
      LLPs                                                                        568


   Attributable
                         -1.8%
      profit
                                                       Q1'09      Q2      Q3      Q4    Q1'10   Q2    Q3    Q4
Global Wholesale Banking (GBM)                                                                                                  59

      Recurring model focused on customers and with a low risk profile
             Solid revenues generation …                                     … based on a diversified product
                                                                                        portfolio
  !   By customer revenues
                                                                            Gross income (!mill.)
   Gross income (!mill.)
                                                                                                               +6%     5,508
                    1,460                   1,451                                      TOTAL        5,184
                                                    1,387           1,361
      Total 1,297           1,311                           1,309                                                       793
                    195                     282     150
                                    1,116                           165                Trading       623
  Trading 143               176                             196
                                     110                                                                                848
                                                                                                     942       -10%
                                                                                        Equities
                                                                                                               +44%     166
                                                                             Investment banking      115
            1,154 1,265 1,135
Customers                                   1,169 1,237 1,113 1,196
                                    1,006                                                                      -10%
                                                                                                                        1,179
                                                                            Hedging of interest /   1,303
                                                                               exchange rates




            Q1'09    Q2      Q3      Q4     Q1'10    Q2      Q3      Q4                                        +15%     2,522
                                                                             Corporate banking*     2,201

               … in our core markets …

                                                                                                    2009                2010
  !   Spain, Brazil and the UK generate around
      75% of customer revenues                                                                             Customer revenues



(*) Includes Global Transaction Banking and Credit
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010
Banco santander activity and results 2010

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Banco santander activity and results 2010

  • 2. 2 Important information Banco Santander, S.A. ("Santander") cautions that this presentation contains forward-looking statements within the meaning of the US Private Securities Litigation Reform Act of 1995. These forward-looking statements are found in various places throughout this presentation and include, without limitation, statements concerning our future business development and economic performance. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-economic, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates, and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. The risk factors and other key factors that we have indicated in our past and future filings and reports, including those with the Securities and Exchange Commission of the United States of America (the “SEC”), could adversely affect our business and financial performance. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward- looking statements. Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities or any advice or recommendation with respect to such securities. The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such person's own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in the presentation. Nothing contained in this presentation is an offer of securities for sale into the United States or in any other jurisdiction. No offering of Securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000. In making this presentation available, Santander makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever and you should neither rely nor act upon, directly or indirectly, any of the information contained in this presentation in respect of any such investment activity. Note: Statements as to historical performance, historical share price or financial accretion are not intended to mean that future performance, historical share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast.
  • 3. Agenda 3 ! Grupo Santander 2010 highlights ! 2010 Results – Group – Business areas ! 2011 Outlook ! Appendix
  • 4. 2010 Highlights 4 1 Solid profit generation: EUR 8,181 mill. Diversification + Differential management by areas 2 Group’s non-performing loans stabilising Noteworthy improvement at SCF, Brazil and Sovereign 3 Better structural liquidity position Deposits + M/L term funding in 2010: +EUR 147 bill. 4 Increased solvency Core capital: 8.80%; +33 b.p. in Q4’10 5 Shareholder remuneration maintained: !0.60/share Consistent with increase in book value per share 6 Better Group positioning Greater diversification and growth potential
  • 5. 1 Solid profit generation 5 In Q4’10 solid generation of RECURRING RESULTS is maintained, with a profit of EUR 2,101 million ... Group’s quarterly attributable profit Group’s attributable profit EUR million EUR million 8,943 -8.5% 2,423 8,181 2,221 2,202 2,215 2,230 2,107 2,096 2,101 1,635 Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 2009 2010 Impact from the application of Bank of Spain’s Circular 3/2010: - EUR 472 million. EPS of EUR 0.9418 in 2010
  • 6. 1 Solid profit generation 6 … backed by our diversification advantage which allows growth in a high percentage of the Group Mature markets Emerging markets Continental Europe Brazil EUR million Constant US$ mill.; continued operations 2010 Attributable profit (1) +24.4% 5,031 4,464 3,885 In EUR 3,588 -22.8% 2009 2010 Portugal SAN Network+ 2009 2010 Banesto 4% 15% Global Europe 9% 25% Emerging markets Restructuring mature markets (UK+Sov.) SCF 7% Latam ex-Brazil Constant US$ million Constant EUR million 18% 18% +12.5% 2,409 2,316 2,604 +37.1% 1,757 4% UK SOV. 2009 2010 2009 (2) 2010 (1) Over operating areas 2010 attributable profit (2) Excluding discontinued operations from Venezuela
  • 7. 2 Credit quality 7 Better performance of NPLs entries and risk premium in the Group and in the main units … Net NPLs entries(1). Group’s total Risk premium(2). Group’s total EUR Billion Percentages 18.2 2.2 13.5 1.9 13.0 1.6 2008 2009 2010 2008 2009 2010 Net NPLs entries(1). Main units Risk premium(2). Main units Base 100: 2009 Percentages SAN + Bto SCF UK Latam SAN + Bto SCF UK Latam 100 94 100 100 100 4.8 87 81 3.6 3.6 2.7 1.8 1.8 42 1.1 0.4 2009 2010 2009 2010 2009 2010 2009 2010 2009 2010 2009 2010 2009 2010 2009 2010 (1) Excluding perimeter and exchange rate impact (2) Risk premium: Change in the period's managed NPLs (change in the balance of NPLs plus write-offs less written-off assets recovered) over average lending risk
  • 8. 2 Credit quality 8 … reflecting an NPL RATIO stabilising at Group level and already lower in some units Total Grupo Continental Europe % % Spain SCF 5.39 4.24 4.95 3.24 3.55 3.41 4.18 2.84 2.04 1.95 0.95 0.63 Dec'07 Dec'08 Dec'09 Dec'10 Dec'07 Dec'08 Dec'09 Dec'10 Dec'07 Dec'08 Dec'09 Dec'10 United Kingdom and USA Latin America % UK SOV % Brazil ex-Brazil 5.27 5.35 4.91 4.61 3.58 1.71 1.76 2.74 2.96 3.07 2.36 1.04 0.60 1.47 Dec'07 Dec'08 Dec'09 Dec'10 Dec'07 Dec'08 Dec'09 Dec'10 Dec'07 Dec'08 Dec'09 Dec'10 Dec'07 Dec'08 Dec'09 Dec'10
  • 9. 2 Credit quality 9 In 2010 COVERAGE RATIOS remained stable or improved in general terms Group Continental Europe % % Spain SCF 128 75 73 73 73 111 64 58 97 Dec'09 Jun'10 Dec'10 Dec'09 Jun'10 Dec'10 Dec'09 Jun'10 Dec'10 United Kingdom and USA Latam % % UK SOV Brazil ex-Brazil 75 119 121 99 101 110 46 67 98 44 41 62 Dec'09 Jun'10 Dec'10 Dec'09 Jun'10 Dec'10 Dec'09 Jun'10 Dec'10 Dec'09 Jun'10 Dec'10
  • 10. 3 Liquidity 10 In 2010 high effort made in retail and wholesale capturing of funds … 2010 funds capturing and allocation. Retail capturing strategy Total Grupo EUR billion Business (!bill.) Loans / Dep. (%) 147 Dec’10/Dec’09 Issues Deleverage markets Mature 38 M/L term +79 147 125 +12 72 Dec'09 Dec'10 Loans Deposits Maturities 30 M/L term 109 Deposits increase Business (!bill.) Loans / Dep. (%) Loans 42 Dec’10/Dec’09 increase Latam Self financing 91 92 Allocation Capturing +30 +30 Loans Deposits Dec'09 Dec'10 Note: In 2010, additional securitisations for EUR 19.2 bill. were placed in the market
  • 11. 3 Liquidity 11 ... which improved the Group’s funding structure and liquidity ratios Group’s liquidity(1) balance sheet Group’s liquidity ratios Permanent assets Permanent liabilities Loans / Deposits (%) 150 135 Deposits 117 Loans 76% 85% Dec'08 Dec'09 Dec'10 M / L term Dep.+ M/L term funding / Loans (%) funding Fixed assets 7% Equity and 114 Financial 17% 11% other liabilities assets 4% Short term funding 106 104 Activo Pasivo Structural liquidity buffer = EUR 127 bill. (+54 bill. over 2009) Dec'08 Dec'09 Dec'10 High discount capacity available at central banks: around EUR 100 billion (1) Balance sheet for the purposes of liquidity management: total balance sheet net of trading derivatives and interbank balances. Provisional data before the final closing.
  • 12. 3 Liquidity 12 In 2011 we will continue to enjoy a comfortable liquidity position 1 ! In the next three years, the maturities will be below 2010 issues EUR billion Group issues Group maturities No 31 38 30 concentration Total 6 8 22 on M / L term 14 Other issues 4 maturities 24 euro zone 25 22 18 2010 2011 2012 2013 2 ! Reduction of commercial gap in Spain and Portugal due to deleveraging Lower needs " EUR 9 - 11 bill. a year on a recurring basis in the current environment in the euro ! SCF: moving toward self financing zone " Recourse to parent bank of EUR 15 bill. in 2009; 9 bill. in 2010 and self financing in 2012
  • 13. 4 Solvency 13 Core capital performance +33 b.p. 8.61% 8.47% 8.80% The Group has very solid 7.58% capital ratios, appropriate 6.25% for our business model and risk profile … Dec'07 Dec'08 Dec'09 Sep'10 Dec'10 Note: Dec’07 under BIS I Main impacts in Q4’10 … which put Santander in a comfortable position to ! Organic capital generation +20 b.p. meet BIS III requirements ! Scrip dividend +13 b.p.
  • 14. 5 Shareholder remuneration 14 Recurring profit and capital strength allowed Santander … … to maintain total shareholder … increase book value(1) per share ... remuneration vs. 2009 (!0.60 /share) … EUR per share EUR per share 0.60 0.60 8.58 0.229 8.04 0.222 7.58 7.23 0.135 0.120 0.123 0.135 0.119 +19% 0.117 1st 09 2nd 09* 3rd 09 4th 09 1st 10 2nd 10* 3rd 10* 4th 10 2007 2008 2009 2010 … and offer a total shareholder return (TSR) above market in the medium and long term +12.7 +12.1 CAGR +5.0 difference (2) in p.p. with Euro Stoxx -2.2 Banks 1 year 3 years 5 years 15 years (*) Santander Dividendo Elección (1) Calculated as (capital + reserves + profit – own shares - dividends) / (shares + Valores Santander) (2) Developed based on Bloomberg data as of 31-12-2010
  • 15. 6 Better Group’s positioning towards countries with large 15 growth potential 2010 attributable profit(1) 1 3 Other LatAm: 6% Spain Retail Adjusting Emerging Chile: 6% (SAN+Banesto): 15% markets: mature Mexico: 6% 43% Portugal: 4% markets: Germany: 4% 19% Other Brazil: 25% Europe: 10% Expected GDP USA: 6% growth(2) in the next Expected GDP 3 years: growth(2) in the > 4% United Kingdom: 18% next 3 years: 1% - 2% Expected GDP 2 growth(2) in the next 3 years: Recovering 2% - 3% mature markets: 38% (1) Over operating areas attributable profit (2) Expected GDP growth as the average for 2011-2013 Source: International Monetary Fund, World Economic Outlook Database, October 2010
  • 16. Agenda 16 ! Grupo Santander 2010 highlights ! 2010 Results – Group – Business areas ! 2011 Outlook ! Appendix
  • 17. Grupo Santander Results 17 Var. o/ 2009 % excl. fx. and EUR Mill. 2010 Amount % perimeter** Net interest income 29,224 +2,926 +11.1 +0.1 A 1 Fees 9,734 +654 +7.2 -2.4 Trading gains and other* 3,091 -912 -22.8 -16.5 Gross income 42,049 +2,668 +6.8 -2.2 Operating expenses -18,196 -1,775 +10.8 +2.0 B Net operating income 23,853 +893 +3.9 -5.2 Loan-loss provisions -9,565 -81 +0.9 -8.5 C Provision BoS regul. change -693 -693 -- -- Profit before tax 12,052 +288 +2.4 -6.6 Greater fiscal pressure: absorbs 5 p.p. Consolidated profit 9,102 -356 -3.8 -11.2 Minority interests: Attributable profit 8,181 -762 -8.5 -14.8 absorb 4 p.p. (*) Including dividends, equity accounted income and other operating results (**) Perimeter: Sovereign (January ’09 equity accounted income), SCF units, BNP Argentina branches and Venezuela disposal.
  • 18. Grupo Santander Results 18 Solid basic revenues and costs under control in all geographic areas A Net interest income + fee income B and insurance activity Main units costs EUR million (excl. perimeter and exchange rate impact) Var. (%) o/ 2009 TOTAL 39,336 35,718 Santander network -0.8% Fees and 10,112 insurance 9,419 Banesto -0.4% Net interest 29,224 SCF -1.4% income 26,299 Portugal -0.6% 2009 2010 United Kingdom (in £) -0.1% Cont. Europe UK + Sov.(1) Brazil Latam ex-Brazil Brazil (in real) +3.7% EUR Billion Constant EUR Bill. Constant US$ Bill. Constant US$ Bill. -3% +6% Mexico (in pesos) +2.5% 15.4 14.9 17.0 18.0 +4% +10% Chile (in pesos) +7.8% 6.9 7.5 7.7 8.0 Sovereign(1) (in US$) -8.1% 2009 2010 2009 2010 2009 2010 2009 2010 Grupo +2.0% (1) Like-for-like comparison in SOV: 2010 o/ Q4’09 + Q3’09 + Q2’09 + February-March 2009 at a quarterly rate
  • 19. Grupo Santander Results 19 C Lower PROVISIONS at Group level on a like-for-like basis, as the increase in Spain was offset by other areas Specific provisions Net loan-loss provisions (1) EUR million EUR million 11,760 12,342 10,258 9,484 11,649 9,565 2009 2010 2009 2010 Use of generic provisions EUR million Cont. Europe UK + Sov. (2) Brazil Latam ex-Brazil EUR Billion Constant EUR Bill. Constant US$ Bill. Constant US$ Bill. +35% 4.2 -11% 5.5 -19% 4.9 -40% 3.1 2.1 1.6 -2,159 -2,086 3.5 1.3 1.3 2009 2010 2009 2010 2009 2010 2009 2010 2009 2010 Provision due to BoS’ Circular 3/2010 (1) Including country risk (2) Like-for-like comparison in SOV: 2010 o/ Q4’09 + Q3’09 + Q2’09 + February-March 2009 at a quarterly rate
  • 20. Grupo Santander Results 20 The provisions built in 2010 strengthened, once again, the Group’s TOTAL ALLOWANCES EUR million Spain: Generic provisions 2,907 20,748 -567 18,497 -491 -462 768 -619 12,863 Dec’09 Q1’10 Q2’10 Q3’10 Q4’10 Dec’10 14,902 Total 11,770 funds 9,302 6,682 Specific 3,275 ! Spain: 768 ! Other 6,027 6,181 6,727 5,846 # Europe: 1,510 Generic ! America: 3,568 Dec'07 Dec'08 Dec'09 Dec'10
  • 21. Agenda 21 ! Grupo Santander 2010 highlights ! 2010 Results – Group – Business areas ! 2011 Outlook ! Appendix
  • 23. Continental Europe main units. 2010 Results 23 EUR mill. and % o/ 2009 Networks impacted by environment, deposit capturing campaign and Bank of Spain provision. Very positive trend of Santander Consumer Finance Gross income: Net operating income: Attributable profit(1): 15,946 mill.; -1.7% 9,794 mill.; -5.0% 3,885 mill.; -22.8% SAN 1,243 4,841 -9% 2,769 -15% -38% network Banesto 2,403 -7% 1,376 -11% 419 -43% Santander Consumer 4,634 +13% 3,361 +13% 811 +29% Finance Portugal 1,190 -6% 650 -10% 456 -14% Other 1,906 2.878 -2% 1,299 1,637 -10% 914 957 -15% GBM GBM GBM (1) Deducting the impact from the application of BoS Circular 3/2010, the area’s attributable profit decreased 13% (SAN network: -23%; Banesto: -28%; SCF: +32% and other: -11%
  • 24. Continental Europe main units. 2010 Activity 24 Santander Branch Network Banesto Volumes Net int. income / ATAs Volumes Net int. income / ATAs(1) Var. Dec’10 / Dec’09 Var. Dec’10 / Dec’09 +18% +18% 3.35% 3.18% 3.05% 2.91% +0% 2009 2010 2009 2010 -3% (1) Retail Banking Loans Deposits Loans Deposits Portugal Santander Consumer Finance Volumes Net int. income / ATAs Volumes Net int. income / ATAs Var. Dec’10 / Dec’09 Var. Dec’10 / Dec’09 +45% +16% 1.71% 1.43% +11% 4.74% 4.99% 2009 2010 -7% Loans Deposits Loans Deposits 2009 2010
  • 25. 25 Loan portfolio in Spain At 2010 year-end Spain accounted … with reduced share from real for less than 1/3 of the Group’s estate financing loans ... EUR Billion Volume % / total Total 236 100% EUR 744 billion Public Sector 12 5% 61 Household mortgages 26% Other loans to 30 12% individuals 236 bill. Companies without construc. and real estate 95 40% No real estate purposes 11 5% Construc. & (*) 12% real estate Real estate 27 purposes (*) Of which loans to real estate developers: EUR 12.0 billion
  • 26. Loan portfolio in Spain. Evolution 26 Improved risk profile with very active management to reduce exposure to construction and real estate sectors EUR Billion Var. 2008 / 2010 Amount % ! TOTAL 254 -3.5% 245 -3.6% 236 -18 -7.0% ! Public Sector 7 10 +5 +70.1% 12 ! Household mortgages 65 64 61 -4 -5.4% ! Other loans to individuals 33 31 30 -3 -9.6% ! Companies without 98 95 -3 -3.6% construc. & real estate 95 No real estate -2 -15.5% ! Constr. & purposes 13 13 11 # real estate Real estate 38 31 -11 -27.5% purposes 27 2008 2009 2010 Net foreclosed real estate assets 4.3 4.5 5.2 +0.9
  • 27. Loan portfolio in Spain. Credit quality 27 NPL ratio growing at slower pace, as over 80% of the portfolio showed greater stability in 2010 Non-performing loans ratio (%) Real estate 13.3 Construction & purposes: 17.0% real estate(1) No real estate purposes: 4.4% 8.7 3.4 4.2 Total portfolio Spain 3.3 Other portfolio 2.5 3.0 2.0 2.2 Household mortgages 1.5 2.4 1.9 Dec'08 Dec'09 Dec'10 Coverage ratio at Dec. 2010 = 58% (1) NPL Ratio calculated over consolidated balances eliminated intragroup
  • 28. 28 Loan portfolio in Spain. Loans to construction and real estate sectors for real estate purposes Portfolio with high share of buildings ... well collateralised with adequate and working capital financing … coverage of NPLs and substandard EUR million Total: EUR 27,334 mill. Finished buildings Risk Coverage 12,709 Amount Amount % 47% NPLs 4,636 1,321 29 Without mortgage guarantee: 22% Substandard 4,932 569 12 6,124 10% 1% 13% Generic 768 7% Buildings under Other land 252 construction 2,548 (*) Building land Total 9,568 2,658 28 2,023 Developed land 3,678 (*) Over 75% of the operations payments are up to date.
  • 29. 29 Loan portfolio in Spain. Residential mortgages Medium-low risk portfolio with very limited expectations of additional worsening Spain’s mortgages. Grupo Santander: Differential characteristics High quality collateral First residence ! All mortgages paid principal since the first day. There are no “interest only” mortgages. 94% 6% Second residence " Furthermore, early amortisation is a usual and other practice: the average life of the loan is well below that in contract. Grupo Santander: Concentrating on lower LTV ! A very high percentage is to finance first tranches with higher credit quality residence. Since the borrower has home 51% ownership, the expected loss is very low. 34% ! The borrower responds with all assets, not just the house. 13% 2% ! Most mortgages are at variable rate with <50% 50%-80% 80%-100% >100% fixed spread over Euribor. NPL ratio: 1.20% 2.02% 5.30% 3.35%
  • 30. 30 Loan portfolio in Spain. Foreclosed real estate assets Active management: slowdown of stock in 2010 and coverage was anticipated in 2009 Foreclosed real estate assets Coverage ratio EUR Billion 31% 31% 7.5 Losses on 6.5 sales: 2.3 10% Total 4.8 2.0 approx. 25% Coverage 0.5 2008 2009 2010 Net 4.5 5.2 4.3 Stock structure 2008 2009 2010 EUR million Gross Net amount Coverage amount 2009 2010 Finished buildings 3,098 25% 2,339 Gross 2.5 2.1 -20% Buildings under constr. 564 25% 425 entries Developed land 2,307 35% 1,506 Building land 1,308 40% 787 Sales & rentals 0.8 1.1 +31% Other land 232 40% 138 Difference 1.7 1.0 -44% Total 7,509 31% 5,195
  • 31. Loan portfolio in Portugal 31 Portfolio EUR billion Var. 2008 / 2010 Portfolio structure 2010 Amount % EUR billion Total -0.6% -6.5% -2.3 -7% % over 33 33 31 Public Sector 0 0 0 -0.2 -42% Volume total Mortgages to 16 16 +0,5 +3% Total 31 100% individuals 17 Public Sector 0 1% Other loans to individuals 2 2 +0,1 +2% 2 Companies w/o 13 13 11 -2.5 -19% construc. & real estate Mortgages to 17 55% Constr. & real estate 1.4 -3.9% 1.3 -9.6% 1.2 -0.2 -13% individuals 2008 2009 2010 NPL ratio (%) Other loans to 2 individuals 6% 18.4 Construction & real estate 10.5 Companies w/o construc. & real 11 35% 8.2 estate Total portfolio 2.5 2.3 2.9 2.2 2.6 Mortgages to 1.7 individuals Constr. & real estate 1.2 3% 1.5 1.8 Other portfolio 0.8 2008 2009 2010 Coverage ratio at Dec. 2010 = 60%
  • 32. Santander Consumer Finance 2010 32 Activity Results New lending Loans: +11% Basic revenues – provisions Var. in euro Var. in euro (Dec'10 / Dec'09) EUR million +110% 721 643 667 541 553 570 539 485 +6% +8% +10% +1% -2% -4% Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 -12% USA Nordic Italy Germany Spain 2009 / H1'10 / 2010 / 2008 H1'09 2009 countries Net op. income / Loan-loss prov. Funding Net int. income / EUR million Var.Q4'10 / Provisions (% o/ATAs) Q4'09 Dec'10 / Dec'09 890 860 Net op. 744 753 766 786 825 +21.2% income 710 +33% 4.99 Net interest 4.74 income Provisions +16% 2.24 1.85 Net op. 288 354 339 363 +43.1% Provisions 249 260 254 2.89 income after 243 2.75 LLPs (*) Deposits Issues Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 2009 2010 (*) Excluding securitisations for EUR 6.3 billion placed in the market
  • 34. United Kingdom 2010 34 Profit continued to grow at double digits, for the sixth straight year Attributable profit: £ 1,701 mill. Net operating income (EUR 1,985 million) £ Million 791 788 768 Var. 2010 / 2009 in £ (%) 745 735 709 710 686 Total Gross Global +3.7% income businesses 632 668 674 675 669 597 602 UK retail 572 Expenses -0.1% Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 Net op. Income +6.3% Attributable profit £ Million Net op. 449 438 419 426 389 Income after +15.0% 372 374 372 LLPs Attributable +10.7% profit Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4
  • 35. United Kingdom 2010 35 Activity Results Mortgages Loans to companies Deposits(1) Basic revenues – Provisions £ Bill. £ Bill. £ Bill. £ Mill. 166 160 154 1,017 1,011 24 +5% 26 144 981 +3% 958 4 922 917 5 913 +7% 22 849 19 +13%(2) 2009 2010 2009 2010 2009 2010 Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 Core loans Non-core loans Net op. income / Loan-loss prov. Net interest income / Provisions (% /ATAs) £ Mill. Var.Q4'10 / Q4'09 1.34 1.32 1.21 1.26 1.26 1.26 1.22 Net interest 745 735 709 791 788 768 1.11 income Net op. 686 710 +0.1% income Difference Provisions 1.07 1.07 0.97 0.96 0.98 1.06 1.06 0.85 Net operating 497 570 587 601 624 594 520 505 +17.7% income after 0.26 0.30 0.28 0.28 0.26 Provisions LLPs 0.24 0.19 0.15 Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 Note.- Activity data in local criteria. (1) Including retail deposits, companies and structured products. Moreover, GBM balances and other non-core deposits of 6,800 million as of December 2010. (2) Loans to SMEs growth: +26%
  • 37. Brazil 2010 37 Good quarterly trend in profits, loans and risk quality. 24% profit increase before impact from higher minority interests Attributable profit: US$ 3,751 mill. Net operating income (EUR 2,836 mill.) Constant US$ million Var. 2010 / 2009 in constant US$ (%) 3,130 3,143 2,997 2,917 3,003 2,892 Total 2,700 2,742 Net int. income + fee Global +6.3% businesses income 2,457 2,500 2,537 2,345 2,326 2,359 Retail 2,059 2,056 Gross income +3.5% Expenses +3.7% Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 Attributable profit Net operating income +3.3% Constant US$ million 1,209 1,199 Net operating inc. after 1,003 1,053 +16.6% 977 992 LLPs Net profit 860 758 Minority int. 960 896 1,012 991 Attributable profit (*) +10.4% 748 846 844 853 Attributable profit (*) Result from continued operations: +24.4% Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4
  • 38. Brazil 2010 38 Activity (1) Results Total Loans Dec’10 / Dec’09 Basic revenues Constant US$ million +22% 4,680 +16% +18% 4,510 4,318 4,435 4,369 4,442 +9% +9% 4,255 +3% 3,997 -5% Dec'09 / Jun'10 / Dec'10 / Individual Consumer Businesses Corporate + Dec'08 Jun'09 Dec'09 customers finance + companies GBM Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 Net int. income / Net op. income / Loan-loss prov. Savings: +6% Provisions (% o/ATAs) Dec’10 / Dec’09 Constant US$ million Var.Q4'10/Q4'09 +4.9% 3,130 +16% 2,997 2,917 2,892 3,003 3,143 Net op. 2,700 2,742 +12% 7.65 7.53 Net interest income income 4.87 Provisions 4.37 Provisions Net operating 1,488 1,926 1,917 3.28 1,464 1,543 1,548 1,577 1,628 +23.8% 2.66 income after -7% LLPs Demand Time Mutual funds 2009 2010 Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 (1) Local currency
  • 40. Latin America ex-Brazil 2010 40 Faster pace of activity, spreads management and lower provisions needs, spurred sustained growth of net basic revenues Activity(1) Results Total Loans Dec’10 / Dec’09 Basic revenues - Provisions +32% Constant US$ million +14% +17% +19% +11% 1.726 1.789 1.673 +2% 1.482 1.555 1.518 +2% 1.337 1.200 -6% Dec'09 / Jun'10 / Dec'10 / -16% Dec'08 Jun'09 Dec'09 M ortgages Consumer Cards Companies GBM Cards ex-M exico M exico Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 Net int. income / Provisions Net op. income / Loan-loss prov. Savings: +11% (% /ATAs) Constant US$ million Dec’10 / Dec’09 3.79 3.88 Net interest Net op. 1,406 1,448 income income 1,306 1,276 1,287 16% 1,228 1,267 1,203 11% 2.32 2.99 Provisions 995 928 1.47 880 887 2% Net operating 828 867 0.89 Provisions 774 823 income after Demand Time Mutual LLPs 2009 2010 funds Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 (1) Local currency
  • 41. Latin America ex-Brazil 2010 41 Constant US$ million This performance fed through to attributable profit (US$2,604 million) Attributable profit Constant US$ million 2010 2009 Change (%) Mexico 902 736 +22.7 Chile 904 857 +5.4 Argentina 393 299 +31.4 Uruguay 89 80 +10.3 Puerto Rico 50 46 +7.6 Colombia 54 52 +4.2 Other 28 28 -0.4 SUBTOTAL 2,420 2,098 +15.3 Santander Private Banking 185 217 -15.1 TOTAL ex-Venezuela 2,604 2,316 +12.4 Venezuela -- 64 100.0
  • 42. Latin America ex-Brazil. 2010 Activity(1) 42 Mexico Chile Total loans Dec’10 / Dec’09 Total loans Dec’10 / Dec’09 +35% +15% +18% +14% +8% +16% +17% +7% -5% -2% -6% -11% -16% Dec'09 / Jun'10 / Dec'10 / Dec'09 / Jun'10 / Dec'10 / Dec'08 Jun'09 Dec'09 Individ. w /o Cards SMEs + Corporat.+ Dec'08 Jun'09 Dec'09 Individuals SMEs + Corporate + cards companies GBM companies GBM Net int. income / Provisions Net int. income / Provisions Savings: +14% (% /ATAs) Savings: +2% (% /ATAs) Var. Dec'10 / Dec'09 Var. Dec'10 / Dec'09 4.05 4.04 Net interest 4.25 4.40 Net interest income +17% income +20% +16% 2.89 3.46 2.01 2.76 +7% 2.04 -2% 1.49 1.16 Provisions -6% 0.94 Provisions Demand Time Mutual 2009 2010 Demand Time Mutual 2009 2010 funds funds (1) Local currency
  • 44. Sovereign 2010 44 Normalised profit thanks to performance of revenues, expenses and provisions Activity(1) Results Total Loans Dec’10 / Dec’09 Net op. income / Loan-loss prov. US$ million Var.Q4'10/Q4'09 385 401 378 +37.7% +17% 382 +0% 274 212 238 Net op. -1% -6% income 128 -7% -32% 297 Provisions 207 213 x5 155 -12% Multifamily + Commercial & Other loans Run-off 17 61 Dec'09 / Jun'10 / Dec'10 / residential industrial loans Net operating income after -55 -25 Dec'08 Jun'09 Dec'09 LLPs Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 Deposits (Dec'10/ Dec'09) Net int. inc. / ATAs(2) Attributable profit US$ US$ million +13.5% 3.28% 178 +3% 132 157 2.39% 95 4 -18% -25 -10 -4 Retail Other dep. 2009 2010 demand (CDs) Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 (1) Lending data (without securitisations) and deposits under US GAAP (2) Data on a like-for-like basis (2010 o/ Q4’09 + Q3’09 + Q2’09 + February-March ’09 at a quarterly rate)
  • 46. Corporate Activities 46 Higher negative contribution because of funding cost and lower gains on financial transactions Attributable profit (Difference 2010 vs. 2009) EUR million Main impacts: ! Net interest income -468 ! Gains/losses on financial transactions -773 ! Other items -54 Total impact on profit: -1,295
  • 47. Agenda 47 ! Grupo Santander 2010 highlights ! 2010 Results – Group – Business areas ! 2011 Outlook ! Appendix
  • 48. 2011 Outlook 48 In 2010 Santander has overcame the challenges of a highly complex environment which remains highly demanding in 2011 2011 Management focus 2010 achievements, starting point ! THREE different business 1 Solid profit generation: EUR 8,181 mill. environments Diversification + Differential management by areas " Adjusting mature markets (Spain and 2 Group’s non-performing loans stabilising Portugal) Noteworthy improvement at SCF, Brazil and Sovereign 3 " Recovering mature markets (US, other Better structural liquidity position EU, UK…) Deposits + M/L term funding in 2010: +EUR 147 bill. 4 Increased solvency " Growing emerging markets (Brazil, other Core capital: 8.80%; +33 b.p. in Q4’10 Latam…) 5 Shareholder remuneration maintained: !0.60/share Consistent with increase in book value per share ! Integrating recent acquisitions 6 Better Group positioning " Execution in 2011/2012 Greater diversification and growth potential ! Maintaining liquidity and capital strength
  • 49. Santander in 2011. Management focus 49 Differential management by markets Adjusting ! Weak volumes because of deleveraging + Maximum focus on spreads mature ! Strict cost control, adjusted to the new environment markets ! Lower specific provisions ! Greater activity +spreads management Recovering " UK and Sovereign: greater focus on companies and transactional business mature " SCF: backed by diversification and better evolution in key markets markets ! Costs: reduction of ordinary expenses; investment in technology ! Lower provisions, mainly in Sovereign thanks to lower NPLs ! Strong growth and market share gain Growing " Mainly in loans but also in deposit-liquidity capturing emerging ! Spreads: managing expectations on interest rates in each country markets ! Costs: investment in distribution capacity but with efficiency improvement ! More provisions spurred by growth but with lower risk premium
  • 50. Santander in 2011. Management focus 50 2 3 Integrating recent acquisitions Liquidity and capital strength ! Germany (SEB retail unit) ! Good starting point + high internal " Transaction closing in January 2011 generation ! UK (RBS branches and business) " Capital: high retained profits and scrip dividend " “Carve out”, an extremely complex process from a legal, commercial and technical " Liquidity: reduction of commercial gap in standpoint deleveraging economies " Integration expected for: Q1’12 ! Large capacity of wholesale issuing ! Bank BZ WBK in Poland " Rating, diversification (issuers, $, " Pending authorisation from Polish regulators maturities …) (purchase, IPO…) ! Liquidity and RWA optimisation Germany and Poland will start Without restrictions to grow in a contributing results throughout 2011 profitable way and meet regulatory and the UK in 2012 requirements In short, in the face of a challenging 2011 Santander has the strengths to, once again, perform well
  • 51. 51
  • 52. Agenda 52 ! Grupo Santander 2010 highlights ! 2010 Results – Group – Business areas ! 2011 Outlook ! Appendix
  • 53. 53 Appendix ! Group balance sheet ! Secondary segments results ! Main units spreads, NPL and coverage ratios ! Construction and real estate sectors in Spain
  • 55. Main trends of the Group’s balance sheet 55 Retail balance sheet, appropriate for the business nature, of low risk, liquid and well capitalised Balance sheet at December 2010 EUR billion 1 ! Lending: 60% of balance sheet 1,218 1,218 2 ! Cash, Central Banks and credit Cash and credit Credit 140 institutions: 14% institutions 173 2 institutions Derivatives 81 3 Derivatives 94 74 Other 37 3 ! Derivatives (with counterpart on AFS Portfolio 4 Trading portfolio 67 5 the liabilities side): 7% of balance Other* 99 6 sheet Customer Deposits 616 4 ! Available for sale portfolio (AFS): 6% Loans to customers 724 1 Issues and subordinated liabilities 223 5 ! Trading portfolio: 5% Shareholders’ equity & fixed liabilities 107 Assets Liabilities 6 ! Other (goodwill, fixed assets, accruals): 8% (*) Other assets: Goodwill EUR 25 bill., tangible and intangible assets 15 bill., other capital instruments at fair value 8 bill., accruals and other accounts 51 bill.
  • 57. Retail Banking 57 Stable profits underpinned by diversification, with larger provisions in the last quarters Retail Banking Net operating income Var. 2010 / 2009 in euro (%) Excl. fx and EUR million +4% perimeter 5,384 5,261 5,571 5,779 5,772 5,447 4,801 5,130 Gross +10.1% +0% income Expenses +10.7% +1% Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 Net op. -1% Attributable profit +9.7% Income EUR million -1% Net op. +2% Income +13.0% 2,049 2,192 1,866 1,798 1,845 1,920 1,854 1,832 after LLPs Attributable -2% +7.0% profit Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4
  • 58. Global Wholesale Banking (GBM) 58 Solid revenues and profit generation which compared well with a record first half of 2009 in a favourable scenario of spreads and volatilities Attributable profit: EUR 2,698 million Net operating income Var. 2010 / 2009 in euro (%) EUR million +28% 1,165 1,113 Gross 997 1,003 1,013 972 929 income +6.2% 762 Expenses +17.7% Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 Net op. Income +2.6% Attributable profit EUR million +18% Net op. 822 779 Income after +1.6% 679 679 642 606 670 LLPs 568 Attributable -1.8% profit Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4
  • 59. Global Wholesale Banking (GBM) 59 Recurring model focused on customers and with a low risk profile Solid revenues generation … … based on a diversified product portfolio ! By customer revenues Gross income (!mill.) Gross income (!mill.) +6% 5,508 1,460 1,451 TOTAL 5,184 1,387 1,361 Total 1,297 1,311 1,309 793 195 282 150 1,116 165 Trading 623 Trading 143 176 196 110 848 942 -10% Equities +44% 166 Investment banking 115 1,154 1,265 1,135 Customers 1,169 1,237 1,113 1,196 1,006 -10% 1,179 Hedging of interest / 1,303 exchange rates Q1'09 Q2 Q3 Q4 Q1'10 Q2 Q3 Q4 +15% 2,522 Corporate banking* 2,201 … in our core markets … 2009 2010 ! Spain, Brazil and the UK generate around 75% of customer revenues Customer revenues (*) Includes Global Transaction Banking and Credit