ERP Integration with AspDotNetStorefront - BJ O'Reilly, InfoSysManagement


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ERP Integration with AspDotNetStorefront - BJ O'Reilly, InfoSysManagement

  1. 1. “The Dog Days are Over”ERP Integration with aspdotnetstorefront<br />BJ O’Reilly<br />President<br />ISM<br />
  2. 2. Every week we have customers who are looking to start an online store.<br />What does it cost?<br />How can I get a store front setup quickly?<br />Is it easy or hard?<br />Most are B2C businesses looking to tap into the consumer market.<br />Others are B2B businesses looking to enhance their customer’s experience.<br />Most businesses own or utilize an ERP or business accounting product.<br />Customers want to move to the next level with e-commerce.<br />Is it Important?<br />
  3. 3. My systems must integrate.<br />All my inventory must be on the web.<br />Can’t I just plug in an e-commerce solution to my ERP Package?<br />Why is integration so expensive in some cases?<br />Just import my customers to the web.<br />I really need support for questions after hours for the website.<br />I am sure I can just push a button and have e-commerce. Yahoo says I can.<br />What are companies thinking? <br />
  4. 4. e-commerce is the most revolutionized way of selling products for a relatively low cost.<br />Often owners use e-commerce systems and ERP separately.<br />Making Silos of information between systems.<br />Creating more work for the staff.<br />“Ripping and Tearing” data creates errors.<br />Wrong product codes<br />Billing and/or Shipping address issues<br />Integration done right for each ERP system makes a robust end-to-end solution with a low cost of maintenance. How?<br />The Reality..<br />
  5. 5. Key Benefits to Integrated ERP and e-commerce system<br />
  6. 6. Why?<br />Increases Self Service Functionality<br />Real time data from the ERP System to your e-commerce system<br />Allows customers to view available inventory<br />Supplies up-to-date sales information, both from web and phone orders in the ERP System<br />Order Tracking<br />Real Time Order Status<br />Updates tracking information from shipping system<br />Reduces cost of operations <br />Improves the customer experience online<br />
  7. 7. Reduces Inventory Costs by having updated sales information from all sources.<br />All web sales are in the ERP system allowing your staff to stock and purchase more effectively.<br />Efficient Financial Reporting as a result of web transactions.<br />Quick financial reporting on sales from Web commerce.<br />Allows management to change course quickly, instead of waiting for sales update from web store.<br />Gives financial transparency for the whole company.<br />Why?<br />
  8. 8. Better Control on your business outlook.<br />Can increase competitive advantage with real time information.<br />Purchase decisions on the web are known daily instead of later until data is updated.<br />Know what customers are doing more quickly.<br />Receive rapidly-updated feedback as customers share their experiences with your product.<br />Business hours are now 24 hours a day, 7 days a week with little or no overhead.<br />Orders are ready for Monday morning fill in the ERP system.<br />Why? <br />
  9. 9. Increased Internal productivity.<br />Streamlines business processes.<br />Reduces entry errors between systems.<br />Order fulfillment time is reduced.<br />Tracking information is written back and communicated to customer quickly.<br />Customers can track order status.<br />Manufacturing or purchasing can be done quickly as information is received in real time.<br />Reduces human resource involvement.<br />Why?<br />
  10. 10. Increased Customer Satisfaction<br />Up to date product information; customer sees inventory details when order is entered<br />Inventory Availability<br />Order Tracking Detail<br />Previous Order Detail<br />Previous Order history in or out of the e-commerce package<br />B2B information such as Invoice History, Purchase History, Quote History, and Tracking History<br />Email communication on order status and updates<br />Why? (The One!) <br />
  11. 11. Different Integration methods exists today.<br />You will need your e-commerce and ERP vendor to talk. <br />In most cases, they have solutions already built.<br />Never be afraid to ask how much… <br />Remember, there is always more than one solution or answer. Don’t settle for “this is the only way we can do this!!!!”<br />What are some of the integration methods?<br />Simple Import/Exports (CSV, Excel)<br />In some cases, this information is manually passed in files between systems.<br />This is usually not complex and most systems support import/export.<br />It often comes down to field and format mapping which can usually be done by your ERP vendor and/or e-commerce professional.<br />How?<br />
  12. 12. Web Services or SOAP.<br />XML is used to map systems and is about real time.<br />Movement of data can be “when required” or “self-initiated.”<br />Can happen when transactions happen.. <br />Orders placed<br />Tracking updated<br />Invoices created<br />Inventory updated<br />Database Integration using SQL.<br />Most systems use SQL.<br />Staging tables and integration can be handled by the SQL database.<br />How?<br />
  13. 13. Check with your ERP vendor to find out if solutions matched to your ERP product exist.<br />Most e-commerce players, including aspdotnetstorefront, have integrations built either by aspdotnotstorefront or by other ERP players like ISM.<br />Check to see that your ERP system is up-to-date. Most people have older ERP systems and cost of integration is sometimes more expensive than replacing the system.<br />Who?<br />
  14. 14. ERP Integration with e-commerce<br />Saves employee time<br />Improves customer service<br />Improves order accuracy<br />Increases inventory efficiencies<br />Most ERP packages have integration points built in<br />Conclusion<br />
  15. 15. THANK YOU!<br />BJ O’Reilly<br /><br />877.496.5350<br />Questions or Advice?<br />