1. The candidate experience has never been more important or more powerful
than today. Use these tips to make your hiring process a differentiator and a
positive start to your relationship with future employees.
Define & Integrate Your Employer Brand
When competition for skilled talent is fierce, it’s not enough to have a solid,
well-known company brand. Organizations need to articulate what it’s like to
be their employee, and what makes them a unique and attractive employer.
Define your Employer Brand and weave it into the entire hiring process, from
recruiting to onboarding, in order to catch the attention of top performers.
Use Technology to Enhance Personal Connection
Technology solutions like video interviewing make personal interaction
possible much earlier in the hiring process, which benefits both parties: Hiring
manager and candidate can both quickly assess if they’ve found a good fit.
Look for opportunities that will help create a high-touch experience, such as a
personalized welcome video to candidates that conveys your business
identity.
Communicate. Communicate. Communicate.
Of more than 8,500 candidates surveyed by The Talent Board1
, the number
one complaint was lack of communication about their status. And, an auto-
message acknowledging that their submission was received is not viewed by
candidates as communication or a response. Companies surveyed are using
interactive tools, customer service lines and chat messaging to communicate
clearly about where candidates are in the process.
Why It Matters
 There’s a war on for talent. Organizations must treat candidates with
thought and respect to stay ahead of the competition for their “A” candidates.
 First impressions last. Your candidate experience opens the door to your
relationship with your most critical resource. First impressions have an
influence on employee engagement and alignment down the road.
 Your reputation is at stake. With the prevalence of social networking and
sites like www.glassdoor.com, word of poor candidate treatment spreads
fast and far. Your reputation as an employer impacts the quality of people
who apply for your positions.
 Every candidate is a consumer, too. Why alienate someone who may be
a potential customer, a source of referrals or an influence on other potential
customers?
Give us a call to get started today!
1
The Talent Board’s Candidate Experience 2011 report
Build a Great Candidate Experience
Make Your Hiring Process a Differentiator
(877)-451-1695 www.montagetalent.com