SlideShare a Scribd company logo
1 of 45
Download to read offline
[ the now revolution ]




   @ambercadabra and @jaybaer (in absentia)
Monday, August 16, 2010
[ business has changed. ]




Monday, August 16, 2010
[ then ]




Monday, August 16, 2010
[ now ]
Monday, August 16, 2010
Monday, August 16, 2010
[ the now revolution ]
Monday, August 16, 2010
[ culture ]




Monday, August 16, 2010
Monday, August 16, 2010
solidarity of purpose




Monday, August 16, 2010
solidarity of purpose
                           demonstrated trust




Monday, August 16, 2010
solidarity of purpose
     demonstrated trust
laboratories & feedback loops




Monday, August 16, 2010
solidarity of purpose
      demonstrated trust
laboratories & feedback loops
  diversity of people & ideas


Monday, August 16, 2010
solidarity of purpose
      demonstrated trust
laboratories & feedback loops
  diversity of people & ideas
        reward systems

Monday, August 16, 2010
[ talent ]
Monday, August 16, 2010
Monday, August 16, 2010
curiosity




Monday, August 16, 2010
curiosity
                          enthusiasm




Monday, August 16, 2010
curiosity
                          enthusiasm
                          innovation




Monday, August 16, 2010
curiosity
                          enthusiasm
                          innovation
                          motivation




Monday, August 16, 2010
curiosity
                           enthusiasm
                           innovation
                           motivation
                          collaboration




Monday, August 16, 2010
curiosity
                           enthusiasm
                           innovation
                           motivation
                          collaboration
                           translation


Monday, August 16, 2010
curiosity
                           enthusiasm
                           innovation
                           motivation
                          collaboration
                           translation
                            humility

Monday, August 16, 2010
curiosity
                           enthusiasm
                           innovation
                           motivation
                          collaboration
                           translation
                            humility
                           awareness
Monday, August 16, 2010
Monday, August 16, 2010
[ nimble communication
                    and coordination ]



Monday, August 16, 2010
who owns it?
Monday, August 16, 2010
team
                                    leads
                           team              team
                                             leads
                           leads


                          team
                                   council
                                               team
                          leads
                                               leads

                                     team
                                     leads




Monday, August 16, 2010
good wiring




Monday, August 16, 2010
[ answering the new telephone ]




Monday, August 16, 2010
listening intersections
Monday, August 16, 2010
Monday, August 16, 2010
[ response-ability ]




Monday, August 16, 2010
the humanization highway




Monday, August 16, 2010
volunteer armies
Monday, August 16, 2010
[ build a re extinguisher ]




Monday, August 16, 2010
when to yell ‘ re’




Monday, August 16, 2010
design a response plan




Monday, August 16, 2010
[ make a calculator ]
Monday, August 16, 2010
Monday, August 16, 2010
awareness.




Monday, August 16, 2010
awareness.

                            sales.



Monday, August 16, 2010
awareness.

                            sales.

                           loyalty.

Monday, August 16, 2010
traf c from social
                                 sites
   awareness                 new visitors
                            content views


                          social touchpoints
                            offer response
               sales         unique leads
                            point of need


                           sentiment increase

          loyalty          content interaction
                             positive reviews
                            customer service

Monday, August 16, 2010
[ now is real. ]




Monday, August 16, 2010
[ now is real. ]




                           @ambercadabra | @jaybaer
                             http://bit.ly/sofreshclt

Monday, August 16, 2010

More Related Content

More from Amber Naslund

Social Media for Internal Communication
Social Media for Internal CommunicationSocial Media for Internal Communication
Social Media for Internal Communication
Amber Naslund
 
Social Media Lessons from a Jedi Master
Social Media Lessons from a Jedi MasterSocial Media Lessons from a Jedi Master
Social Media Lessons from a Jedi Master
Amber Naslund
 

More from Amber Naslund (11)

Social Media Starter Kit - Tools
Social Media Starter Kit - ToolsSocial Media Starter Kit - Tools
Social Media Starter Kit - Tools
 
Building a Social Media Team
Building a Social Media TeamBuilding a Social Media Team
Building a Social Media Team
 
Social Media for Internal Communication
Social Media for Internal CommunicationSocial Media for Internal Communication
Social Media for Internal Communication
 
Social Media Time Management
Social Media Time ManagementSocial Media Time Management
Social Media Time Management
 
Measuring Social Media
Measuring Social MediaMeasuring Social Media
Measuring Social Media
 
Foundations of Listening in Social Media
Foundations of Listening in Social MediaFoundations of Listening in Social Media
Foundations of Listening in Social Media
 
Listen and Learn: New Media, New Metrics
Listen and Learn: New Media, New MetricsListen and Learn: New Media, New Metrics
Listen and Learn: New Media, New Metrics
 
Social Media for Internal Communication
Social Media for Internal CommunicationSocial Media for Internal Communication
Social Media for Internal Communication
 
Social Media Lessons from a Jedi Master
Social Media Lessons from a Jedi MasterSocial Media Lessons from a Jedi Master
Social Media Lessons from a Jedi Master
 
Getting A Foothold In Social Media: SES Chicago 2008
Getting A Foothold In Social Media: SES Chicago 2008Getting A Foothold In Social Media: SES Chicago 2008
Getting A Foothold In Social Media: SES Chicago 2008
 
Changing Channels: The Nature of New Communication
Changing Channels: The Nature of New CommunicationChanging Channels: The Nature of New Communication
Changing Channels: The Nature of New Communication
 

Recently uploaded

Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
lizamodels9
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
amitlee9823
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Anamikakaur10
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 

Recently uploaded (20)

John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in indiaFalcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
 

The Now Revolution - Social Fresh Charlotte