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Special Research Project by
CONSUMER TRENDS IN UKRAINE
Trend de nition:


Trend is a reaction of consumer society to the social challenges that cause changes of the cultural context
Social challenges could be political and economical changes, new stage of technical evolution, sport
achievements, issue of a controversial and resonating book or music album, etc.


          How to understand trends:

No single trend exists in isolation. Trends all interrelate like trees, branches and plants in a forest : hence an
organic diagram is a more realistic representation than a formal structure. Consumers don't live in neatly
wrapped segmentations and neither do the trends they are exposed to. Core trends have a longer lifespan
and are deep rooted in major sociological movements. These mega trends last at least 10 years. They are
rooted in deep socio-cultural phenomena and deliver insight into lifestyle and lifestage behaviour. Other
trends are o shoots of mega trends and exhibit less longevity. We concurrently monitor these because
they add interest and spark. Plus, we have observed some of these evolve into the next big trend.
How to apply trends:


Trends can be applied in di erent ways "Trunk" trends often the basis for longer term brand development
e.g. NPD or repositioning a brand to ensure it remains relevant "O shoot" trends provide inspiration for
think pieces, consumer typologies and creative briefs Base product o erings on several mega-trends.
A product or service should be founded on at least one and ideally several of these mega-trends.
Ensure that they avoid compromising on desirable attributes. Map how product o erings are "on-trend"
relative to competitors.
Methodology:


Trends are based on an anthropologic methodology “commercial ethnography” that involves identifying,
analysing and applying consumer trends across a range of di erent categories and backgrounds.
Commercial ethnography - longitude research of social-cultural and consumer trends in the natural
environment. Ethnography does not aim to study people, but instead observes people in order to
examine their every day experiences, situations, environments, activities, relations, interactions and
processes in a very rich detail.

            Research tools:


1. Secondary and semiotic analyses - understanding the systems behind all the things that you
   ‘just know’.
2. Informal observation – used as a ‘ rst pass’ research tool, to generate questions, focus issues
   or con rm choice of a venue or a target audience.
3. Formal observation – expert researchers in the natural, day-to-day setting, observing what people
   do, how they interact, the kinds of things they use, etc.
4. Interviews – in-context, narrative interviews, which try to elicit the participant’s view of the world.
   On-desk:
           analysis of the global trends application to Ukraine;
           general socio-cultural context of trends development in Ukraine.
BASICS

A hunger for progression and acceleration has given way to looking back to the past.
It is a return to the natural and simple as a reaction against more confusing and
complicated techno world.
RETRO-
                                                    MANIA                            HOME
                                                  (back to USSR/
                                                      retro                          MADE
                                                    eclectism)
                                 BA
                                      CK                                                                    T
                                           TO                                                      F   OR
                                                   TH
                                                        E P                                C    OM
                                                            AS                       ME
                                                                   T            HO
                                   GAME
                                   MANIA                                                          HOME
                                 (basic games/
                                     adult                                                       WITH YOU
                                    gaming)




                                                                       BASICS
                  SHARING
DEMO-
CRATI-
ZATION                                        ECONOMY                            UKRAINI-
                                                CLASS                             ZATION

                            LO                                                                               M
                                 W C
                                     O   ST                                                        A   LIS
         TRYSU-                               LIF                                               ON
                                                      EST                                 ITI
          MERS                                              YLE                      AD
                                                                                TR
                                                                                                   ETHNO
                                      STAYCA-                                                     RENNAIS-
                                       TION                                                        SANCE




                                                                                                                    ECO-
             ORGANICS                                                                                            RESPONSI-
                                           SPORT                                                                   BILITY
                                                                                       ECO-
                                           ACTIVA-
                                                                                      ENEGRY
                                            TION


                                   H . W. L
                                              .                                            IFE
                                                                                     ECO L
           DEBIT/                                                                                                      ECO-
          CREDIT                                                                                                     FASHION/
         LIFESTYLE                                                                              CLOSER                SHOW
                                    SELF CARE                                                     TO
                                                                                                NATURE
Home Comfort

Trend is about consumer’s sympathy to the home atmosphere and trust to home-made
products. Customer is in need of native and “dear” non-factory, non-mass goods. Even
illusion of home-made will satisfy their wishes.


   HOME
             You can treat consumer with a cup of co ee and invite to relax on a home sofa. These things are
  WITH YOU   very pleasant for those tired of big city routine. Home atmosphere is becoming an advantage.




   HOME      Home is a factory of perfection. Mothers knitted socks, homemade soup associates with
   MADE      heart-based quality and home comfort. There are more and more “home made” goods.
Back to the Past

Who wants to grow-up? Consumer wants to be back in the past, when he/she was a
child. He wants to escape from the problems of noisy life and intensive work.

           We are looking at the past thinking that it was golden period, romantic and fabulous. People are
   RETRO
   MANIA
           feeling nostalgia and dreaming of the past. For each consumer there is his/her own nostalgia angle
           so we are talking about retomania sub-trend.




   GAME
   MANIA
            Games for adults help to escape from everyday routine and to enjoy your life.
HEALTHY WAY of LIFE

Trend is striving for keep one’s debits growing like mental and physical health.

              Consumers are used to look beautiful and handsome, to take care of themselves and to invest
  SELF CARE   money in health. Private clinics, hospitals and medical laboratories are on the rise same as number
              of spa-salons and wellness centers.




    SPORT
              Sport revisits Ukrainian consumers becoming more democratic and available. More people prefer
   ACTIVA-    to spend their time in an active way trying out new sport activities – bicycle-trial, kengoo-jumping,
     TION
              snowkite, etc.




              Ukrainians prefer natural foods produced without GMO, preservatives and              fertilizers, from
  ORGANICS
              ecologically clean places.




   DEBIT/     Healthy nutrition and sport exercises from Monday till Friday then “party hard” from Friday till
   CREDIT
  LIFESTILE   Sunday.
Traditionalism

Consumer is tired of the speed-up temp of a modern fast-forwarding world. He is
looking for a common and clear things, he is back to national and ethnical roots.


             Consumer is getting involved into Ukrainian culture and traditions from clothes to literature.
  UKRAINI-
   ZATION    Festivals of traditional Ukrainian music, national motives in Ukrainian designers collections show
             love toward Ukrainian culture.



   ETHNO     Ethno-culture, history, myths, legends plunge us to the atmosphere of naturalness and simplicity.
   RENAIS-
    SANCE    Ethnoshops, ethnocafes, ethnoclubs, ethnomusic and even ethnotourism are appearing in Ukraine.
Eco Life
As the number of plants and factories polluting environment is getting bigger ,
consumer strives to live in ecologically clean areas , in balance with nature and
environment.


    ECO       Alternative energy sources, bio fuel production are the most vivid manifestations of consumers
  ENERGY      caring about ecology.




   CLOSE
              It is going to be hard to live in a big city. Young Ukrainians want their children to be free of the city
    TO        problems. People want to live closer to nature, in balance and harmony: they spent weekends in the
  NATURE
              county; rst eco-villages are built in Ukraine; eco-tourism is becoming popular.




     ECO      With strong focus on tomorrow’s challenges, companies need are declaring eco-responsibility
  RESPONSI-
    BILITY    e orts.




    ECO-      Eco-initiatives of brands and opinion leaders manifested in the sponsoring of eco events and
  FASHION/
   SHOW       propaganda of eco-friendly fashion for regular urban usage.
Low Cost Lifestyle
Consumer’s intention not to overpay for the goods and services which can be
purchased at a ordable, lower price. Low cost lifestyle is not necessary lifestyle of poor
or greedy consumers. This is a lifestyle of smart and experienced consumers with
di erent income levels who are used to analyzing and planning their spending.

             Crisis is turning Ukrainians into the practice of collective or shared purchasing, rent and even travel.
  SHARING
             Sharing is a new philosophy of life-style and consumption.




  ECONOMY    Even in times of economical downturn consumers are willing to discover and travel. They want to
    CLASS    look stylish and wear branded clothes. It is possible with economy-class services and shops.




  TRYSUME-   Trysumerism is a tendency of owning less and using more. Renting goods for di erent cases or
    RISM     sometimes with perspective of purchasing.
People understand that there is no reason to overpay for the services and products that could be
STAYCA-
 TION
            done at home, including the entertainment. It is the reason for staying home instead of going out
            to di erent places. As a result the role of individual and family home consumption is growing.




            To keep their customers many shops, bars, night clubs, etc. move to a more democratic format. This
DEMOCRA-
 TIZATION
            can be seen in the price format, the face-control, the interior and the menu. New democratic
            formats such as the cork-fee, show rooms, beer gardens, food courts and yard sales appear.
SELF – ACTUALIZATION

Break out from the usual, mundane, routine, by realizing your creative potential,
expanding your horizons, achieving success and enjoying life today not tomorrow.
SCREEN
                                                        SCAPING
           SMART CONSUMER
                                                                        TEMPORARY




                               SELF – ACTUALIZATION
                                                                       DOWNSHIFTING




                                                                    ESC APISM
                  LUXURY
               WITH NO MONEY



 MENTAL
UPGRADE


                                                                          UKRAINE
                                                                       IN THE WORLD
      LIVE IN A MOMENT
                                                        WELCOME
                                                       TO UKRAINE




                                                      INTEGR ATION



                                                                                                    D.I.Y.

                 COMPREHAND
                   YOURSELF

  TEACH
YOURSELF


                                                                        ENGAGEMENT      ESTHETIC
                                                       PRO-AMATOR                     RENAISSANCE              MINI-
       PERSONAL GROW TH                                                                                      PRENEURS




                                                                       СREATIVE GENER ATION
Live In the Moment

Group of Ukrainian consumers is living in a moment. People want to get everything
today not tomorrow. There is no time to think about the future and postpone plans.

                 Ukrainian consumer purchasing capacity is much lower in comparison with average European but
    LUXURY       nevertheless Ukrainians buy the latest mobile phone models and expensive branded clothes to
 WITH NO MONEY
                 mention few. Ukrainian consumer became a victim of “luxury living” lifestyle.



                 Consumers’ attitude to social status is becoming ironic. Logo and brand mania is dying out.
     MENTAL
    UPGRADE
                 People are starting to understand that show o and material things are not the most important
                 values. People will pay more attention to the quality of life.
Escapism

It is mental diversion by means of entertainment or recreation used as an "escape“ from
the perceived unpleasant aspects of daily stress.


     SCREEN      Computer games and internet in XXI century are equivalent to cinema, TV and radio, they used to
    SCAPING      help consumer to escape from the problems and plunge into virtual world of illusions.




                 Downshifting is a social behavior or trend in which individuals live simpler lives to escape from the
   TEMPORARY     rat race of obsessive materialism and thus reduce stress and its psychological consequences. Crisis
  DOWNSHIFTING
                 times is good for some to realize their dreams of downshifting. But not for the lifetime – just to wait
                 till rain is over.
Personal Growth

Striving for knowledge, professional and personal growth.


 COMPREHAND   Consumer is in the search for peace, harmony and recreation. That’s how yoga and tantric practices
   YOURSELF   are getting more popular. People want to open their inner potential, to comprehend yourself.




    TEACH     Number of di erent courses, master-classes and trainings concerning di erent areas of life
  YOURSELF    demonstrates huge desire of a consumer to study and develop its talents.
Integration

Ukraine is still in progress of cultural integration into the world community. Integration
goes across multiple areas of Ukrainian society.


   WELCOME      Ukraine has opened its boarders both physically and culturally. Slowly, step by step, Ukraine is
  TO UKRAINE    becoming popular among foreign tourists and people all over the world.




    UKRAINE     If before Ukraine was related with Chernobyl, sport heroes and neighborhood with Russia,
 IN THE WORLD   nowadays it got broader. More people are opening di erent Ukraine for themselves.
Creative Generation

Ukrainian from “homo-faber” (Man of Work) to “homo-creativus”. Creative source
is di erentiating characteristic of new consumer generation.

               They are actors, movie directors, photographers, dance instructors, DJs and musicians after 18 p.m..
 PRO-AMATOR    And before they are white collars, employees of big and small companies. All of them are dreaming
               to develop hobbies into profession and express their talent.




  ENGAGEMENT   Modern’s consumer is pro-active. Consumers are opened to cooperation and ready to create.




               Consumer doesn’t want to receive an ordinary typical product or service. They are open for
    D.I.Y.     cooperation and success will come to the company which would invite them to creation together,
               involving customers to the brand development and improvement.
ESTHETIC
RENAISSANCE
              Art comes to everyday life through modern galleries and goes into the cities streets.




              People who lost their jobs during crisis or in parallel to their daily job are starting a small on-line or
   MINI-
 PRENEURS
              o -line business. They dwell on their thoughts on products and services which they can provide
              not always on their eld.
INDIVIDUALIZATION

We live in highly individualistic society. Mass market domination provokes consumer
move to individuality and self-expression.
INDIVIDUALIZATION
      NICHE MARKE T                                                               5 STAR
                                                                                  LIVING




      UN
           IQ
                UE
                     NE
                          SS
                               MA                                             S
                                    RK                               A   TU
                                         ET                       ST




LIKE NO
 OTHER

                                                                                            NEW
                                                                                           LUXURY
Uniqueness Market

Individual and group uniqueness manifestation through consumption of niche and
exclusive goods and services.


                       Contemporary society consists of groups and communities divided by di erent interests
   NICHE MARKE T       and attitudes. If you are invited, you need to keep group identity.
                       Number of niche Mass Media, FMCG goods and various services is increasing.




                      Modern consumer is a spoiled child. He is looking for tailor-made clothes, searching for
  LIKE NO             unique things, which are not duplicated. They want to stay out from the crowd.
   OTHER
                      It’s opening a new space for the companies product range extension.
Status

Trend is about showing your belonging to the particular high class caste, emphasizing
it through consumption of premium brands. There is no place for the mass market
goods and culture.


                  Number of extra reach people is increasing in the world and in Ukraine despite of recent
     5 STAR
     LIVING
                  developments. This trend induces luxury goods and services market growth – wine
                  boutiques, yacht-clubs and ve star hotels.




                  The old luxury days are gone. It was luxury de ned primarily by image without tangible
     NEW
                  component. The way luxury is de ned today is by image, experience and
    LUXURY        rational/functional bene ts that it gives. It must reach out to people, tell the story that’s
                  relevant to people’s needs and values.
TIME AND PROGRESS

One of the main problems of the modern consumers is lack of time. Speeding-up life
rhythm prompts consumers to use new hi-tech innovations and technologies, which
are becoming part of everyday life.
ТЕCHNО WORLD




   ON AIR




   MULTY-                                         INTERNET
FUNCTIONALITY                                   BROADCASTING


                        COMMUNITYZATION/                   INFOTAINMENT
                           BLOGGING


                                             VIRTUAL REALITY


                            INTERNET
                           COMMERCE




                                TIME AND PROGRESS
 NEXT TO YOU



                 24/7


AUTOMATION/
  SPEED UP
                                                        VIRTUAL LIFE



            TIME-MONEY
Time-Money

Time is getting a new currency and a luxury for always-busy consumers. Before people
spent time to save money, nowadays they prefer to spend money but save their time.


                    12 hour active day is in the past. Today we are striving to do more within the same
      24/7
                    time – we live an active life 24/7.




   AUTOMATION/      Audio books, fast-food terminals, payment terminals are becoming common
     SPEED UP       in consumer life saving money and precious time.
Techno World

Latest innovations and technological news change life of Ukrainian consumer.


                      Music playing camera with access to internet and with lighter? Ten years ago it could
      MULTY-
   FUNCTIONALITY      be a science ction today – reality brought with gadgets. Gadgets are becoming helpful
                      and irreplaceable for Ukrainian consumers.




      ON AIR
                      Modern telecom technologies unite us in one big interactive world, enabling
                      us to communicate everywhere anytime.
Virtual Life

Ukrainian consumer is diving into the world of virtual reality, where he discovers more
and more useful, interesting and exiting things. Life of the modern consumer consists of
two parts, two realities - virtual and real.

                     Prompted with intrinsic convenience bene t and fueled with internet penetration growth,
      INTERNET
     COMMERCE
                     the number of internet shops is increasing in UA-net. It becomes common for Ukrainian
                     consumer to buy goods and pay the bills via internet.



                     Internet community/blogging is new space for communication, getting information,
  COMMUNITYZATION/   advertising and even private life. No matter who you are – politician, pop-star,
     BLOGGING
                     businessman, student, or maybe a company – your blog is your new virtual face.
TV and radio appear in UA-net. TV channels and radio stations are launching their on-line
  INTERNET-
BROADCASTING
                  versions. Podcasting technology enables people to create their own informational and
                  entertaining content, their personal radio or TV.




                  People recreate real life and real objects in the virtual world. From the streets of the city
VIRTUAL REALITY
                  where they live to apartments and home. We are diving deep into the virtual reality.




                  It was initially designed as information mediums – like TV news, product packaging or
INFOTAINMENT
                  restaurant menu - is becoming the combination of information with entertainment.
Our services:



Full version of Ukrainian Trend Report: up to 700 slides with all the supportive materials
(videos, pictures, etc);

Trend consultancy presentations – ideas generating on the research results;

Client speci c questions to trend experts and trendsetters / Adding up to X client speci c
questions to the relevant experts and trendsetters;

Conducting of specialized quick on-line polls (concepts testing) with trendsetters and experts
on speci ed by client topics;

Conducting of non-standard brainstorming with trendsetters on speci ed by client topics.
Responses:


“There were no attempts of systemizing and classifying trends by directions in trend watching
before. I think it is right and modern way of trend research performed by Think! McCannErikson. It
is clear that we should consider actual and future consumer trends to be competitive on the
market.”

                                                                                            Tatyana Rodnina
                                                                 marketing manager , “Slavutich Carlsberg Group”




“Trend research by Think! McCannErickson illustrated quite advanced approach to the attempt to
obtain better understanding of the consumer. The creative visualization of the trends was also
recognized as an original way to express the meaning behind.”
                                                                                                   Inna Nikova
                                                               Marketing communication director, “Nestle Ukraine”
trendwatching @ think-mccann.com.ua
      Facebook: Trend_Review
       Tel.: + 38 044 494 28 35

         Ukraine, Kyiv 04050
       13, Pymonenko Street,
     Business Center FORUM, 6A

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CONSUMER TRENDS IN UKRAINE

  • 1. Special Research Project by CONSUMER TRENDS IN UKRAINE
  • 2. Trend de nition: Trend is a reaction of consumer society to the social challenges that cause changes of the cultural context Social challenges could be political and economical changes, new stage of technical evolution, sport achievements, issue of a controversial and resonating book or music album, etc. How to understand trends: No single trend exists in isolation. Trends all interrelate like trees, branches and plants in a forest : hence an organic diagram is a more realistic representation than a formal structure. Consumers don't live in neatly wrapped segmentations and neither do the trends they are exposed to. Core trends have a longer lifespan and are deep rooted in major sociological movements. These mega trends last at least 10 years. They are rooted in deep socio-cultural phenomena and deliver insight into lifestyle and lifestage behaviour. Other trends are o shoots of mega trends and exhibit less longevity. We concurrently monitor these because they add interest and spark. Plus, we have observed some of these evolve into the next big trend.
  • 3. How to apply trends: Trends can be applied in di erent ways "Trunk" trends often the basis for longer term brand development e.g. NPD or repositioning a brand to ensure it remains relevant "O shoot" trends provide inspiration for think pieces, consumer typologies and creative briefs Base product o erings on several mega-trends. A product or service should be founded on at least one and ideally several of these mega-trends. Ensure that they avoid compromising on desirable attributes. Map how product o erings are "on-trend" relative to competitors.
  • 4. Methodology: Trends are based on an anthropologic methodology “commercial ethnography” that involves identifying, analysing and applying consumer trends across a range of di erent categories and backgrounds. Commercial ethnography - longitude research of social-cultural and consumer trends in the natural environment. Ethnography does not aim to study people, but instead observes people in order to examine their every day experiences, situations, environments, activities, relations, interactions and processes in a very rich detail. Research tools: 1. Secondary and semiotic analyses - understanding the systems behind all the things that you ‘just know’. 2. Informal observation – used as a ‘ rst pass’ research tool, to generate questions, focus issues or con rm choice of a venue or a target audience. 3. Formal observation – expert researchers in the natural, day-to-day setting, observing what people do, how they interact, the kinds of things they use, etc. 4. Interviews – in-context, narrative interviews, which try to elicit the participant’s view of the world. On-desk: analysis of the global trends application to Ukraine; general socio-cultural context of trends development in Ukraine.
  • 5. BASICS A hunger for progression and acceleration has given way to looking back to the past. It is a return to the natural and simple as a reaction against more confusing and complicated techno world.
  • 6. RETRO- MANIA HOME (back to USSR/ retro MADE eclectism) BA CK T TO F OR TH E P C OM AS ME T HO GAME MANIA HOME (basic games/ adult WITH YOU gaming) BASICS SHARING DEMO- CRATI- ZATION ECONOMY UKRAINI- CLASS ZATION LO M W C O ST A LIS TRYSU- LIF ON EST ITI MERS YLE AD TR ETHNO STAYCA- RENNAIS- TION SANCE ECO- ORGANICS RESPONSI- SPORT BILITY ECO- ACTIVA- ENEGRY TION H . W. L . IFE ECO L DEBIT/ ECO- CREDIT FASHION/ LIFESTYLE CLOSER SHOW SELF CARE TO NATURE
  • 7. Home Comfort Trend is about consumer’s sympathy to the home atmosphere and trust to home-made products. Customer is in need of native and “dear” non-factory, non-mass goods. Even illusion of home-made will satisfy their wishes. HOME You can treat consumer with a cup of co ee and invite to relax on a home sofa. These things are WITH YOU very pleasant for those tired of big city routine. Home atmosphere is becoming an advantage. HOME Home is a factory of perfection. Mothers knitted socks, homemade soup associates with MADE heart-based quality and home comfort. There are more and more “home made” goods.
  • 8. Back to the Past Who wants to grow-up? Consumer wants to be back in the past, when he/she was a child. He wants to escape from the problems of noisy life and intensive work. We are looking at the past thinking that it was golden period, romantic and fabulous. People are RETRO MANIA feeling nostalgia and dreaming of the past. For each consumer there is his/her own nostalgia angle so we are talking about retomania sub-trend. GAME MANIA Games for adults help to escape from everyday routine and to enjoy your life.
  • 9. HEALTHY WAY of LIFE Trend is striving for keep one’s debits growing like mental and physical health. Consumers are used to look beautiful and handsome, to take care of themselves and to invest SELF CARE money in health. Private clinics, hospitals and medical laboratories are on the rise same as number of spa-salons and wellness centers. SPORT Sport revisits Ukrainian consumers becoming more democratic and available. More people prefer ACTIVA- to spend their time in an active way trying out new sport activities – bicycle-trial, kengoo-jumping, TION snowkite, etc. Ukrainians prefer natural foods produced without GMO, preservatives and fertilizers, from ORGANICS ecologically clean places. DEBIT/ Healthy nutrition and sport exercises from Monday till Friday then “party hard” from Friday till CREDIT LIFESTILE Sunday.
  • 10. Traditionalism Consumer is tired of the speed-up temp of a modern fast-forwarding world. He is looking for a common and clear things, he is back to national and ethnical roots. Consumer is getting involved into Ukrainian culture and traditions from clothes to literature. UKRAINI- ZATION Festivals of traditional Ukrainian music, national motives in Ukrainian designers collections show love toward Ukrainian culture. ETHNO Ethno-culture, history, myths, legends plunge us to the atmosphere of naturalness and simplicity. RENAIS- SANCE Ethnoshops, ethnocafes, ethnoclubs, ethnomusic and even ethnotourism are appearing in Ukraine.
  • 11. Eco Life As the number of plants and factories polluting environment is getting bigger , consumer strives to live in ecologically clean areas , in balance with nature and environment. ECO Alternative energy sources, bio fuel production are the most vivid manifestations of consumers ENERGY caring about ecology. CLOSE It is going to be hard to live in a big city. Young Ukrainians want their children to be free of the city TO problems. People want to live closer to nature, in balance and harmony: they spent weekends in the NATURE county; rst eco-villages are built in Ukraine; eco-tourism is becoming popular. ECO With strong focus on tomorrow’s challenges, companies need are declaring eco-responsibility RESPONSI- BILITY e orts. ECO- Eco-initiatives of brands and opinion leaders manifested in the sponsoring of eco events and FASHION/ SHOW propaganda of eco-friendly fashion for regular urban usage.
  • 12. Low Cost Lifestyle Consumer’s intention not to overpay for the goods and services which can be purchased at a ordable, lower price. Low cost lifestyle is not necessary lifestyle of poor or greedy consumers. This is a lifestyle of smart and experienced consumers with di erent income levels who are used to analyzing and planning their spending. Crisis is turning Ukrainians into the practice of collective or shared purchasing, rent and even travel. SHARING Sharing is a new philosophy of life-style and consumption. ECONOMY Even in times of economical downturn consumers are willing to discover and travel. They want to CLASS look stylish and wear branded clothes. It is possible with economy-class services and shops. TRYSUME- Trysumerism is a tendency of owning less and using more. Renting goods for di erent cases or RISM sometimes with perspective of purchasing.
  • 13. People understand that there is no reason to overpay for the services and products that could be STAYCA- TION done at home, including the entertainment. It is the reason for staying home instead of going out to di erent places. As a result the role of individual and family home consumption is growing. To keep their customers many shops, bars, night clubs, etc. move to a more democratic format. This DEMOCRA- TIZATION can be seen in the price format, the face-control, the interior and the menu. New democratic formats such as the cork-fee, show rooms, beer gardens, food courts and yard sales appear.
  • 14. SELF – ACTUALIZATION Break out from the usual, mundane, routine, by realizing your creative potential, expanding your horizons, achieving success and enjoying life today not tomorrow.
  • 15. SCREEN SCAPING SMART CONSUMER TEMPORARY SELF – ACTUALIZATION DOWNSHIFTING ESC APISM LUXURY WITH NO MONEY MENTAL UPGRADE UKRAINE IN THE WORLD LIVE IN A MOMENT WELCOME TO UKRAINE INTEGR ATION D.I.Y. COMPREHAND YOURSELF TEACH YOURSELF ENGAGEMENT ESTHETIC PRO-AMATOR RENAISSANCE MINI- PERSONAL GROW TH PRENEURS СREATIVE GENER ATION
  • 16. Live In the Moment Group of Ukrainian consumers is living in a moment. People want to get everything today not tomorrow. There is no time to think about the future and postpone plans. Ukrainian consumer purchasing capacity is much lower in comparison with average European but LUXURY nevertheless Ukrainians buy the latest mobile phone models and expensive branded clothes to WITH NO MONEY mention few. Ukrainian consumer became a victim of “luxury living” lifestyle. Consumers’ attitude to social status is becoming ironic. Logo and brand mania is dying out. MENTAL UPGRADE People are starting to understand that show o and material things are not the most important values. People will pay more attention to the quality of life.
  • 17. Escapism It is mental diversion by means of entertainment or recreation used as an "escape“ from the perceived unpleasant aspects of daily stress. SCREEN Computer games and internet in XXI century are equivalent to cinema, TV and radio, they used to SCAPING help consumer to escape from the problems and plunge into virtual world of illusions. Downshifting is a social behavior or trend in which individuals live simpler lives to escape from the TEMPORARY rat race of obsessive materialism and thus reduce stress and its psychological consequences. Crisis DOWNSHIFTING times is good for some to realize their dreams of downshifting. But not for the lifetime – just to wait till rain is over.
  • 18. Personal Growth Striving for knowledge, professional and personal growth. COMPREHAND Consumer is in the search for peace, harmony and recreation. That’s how yoga and tantric practices YOURSELF are getting more popular. People want to open their inner potential, to comprehend yourself. TEACH Number of di erent courses, master-classes and trainings concerning di erent areas of life YOURSELF demonstrates huge desire of a consumer to study and develop its talents.
  • 19. Integration Ukraine is still in progress of cultural integration into the world community. Integration goes across multiple areas of Ukrainian society. WELCOME Ukraine has opened its boarders both physically and culturally. Slowly, step by step, Ukraine is TO UKRAINE becoming popular among foreign tourists and people all over the world. UKRAINE If before Ukraine was related with Chernobyl, sport heroes and neighborhood with Russia, IN THE WORLD nowadays it got broader. More people are opening di erent Ukraine for themselves.
  • 20. Creative Generation Ukrainian from “homo-faber” (Man of Work) to “homo-creativus”. Creative source is di erentiating characteristic of new consumer generation. They are actors, movie directors, photographers, dance instructors, DJs and musicians after 18 p.m.. PRO-AMATOR And before they are white collars, employees of big and small companies. All of them are dreaming to develop hobbies into profession and express their talent. ENGAGEMENT Modern’s consumer is pro-active. Consumers are opened to cooperation and ready to create. Consumer doesn’t want to receive an ordinary typical product or service. They are open for D.I.Y. cooperation and success will come to the company which would invite them to creation together, involving customers to the brand development and improvement.
  • 21. ESTHETIC RENAISSANCE Art comes to everyday life through modern galleries and goes into the cities streets. People who lost their jobs during crisis or in parallel to their daily job are starting a small on-line or MINI- PRENEURS o -line business. They dwell on their thoughts on products and services which they can provide not always on their eld.
  • 22. INDIVIDUALIZATION We live in highly individualistic society. Mass market domination provokes consumer move to individuality and self-expression.
  • 23. INDIVIDUALIZATION NICHE MARKE T 5 STAR LIVING UN IQ UE NE SS MA S RK A TU ET ST LIKE NO OTHER NEW LUXURY
  • 24. Uniqueness Market Individual and group uniqueness manifestation through consumption of niche and exclusive goods and services. Contemporary society consists of groups and communities divided by di erent interests NICHE MARKE T and attitudes. If you are invited, you need to keep group identity. Number of niche Mass Media, FMCG goods and various services is increasing. Modern consumer is a spoiled child. He is looking for tailor-made clothes, searching for LIKE NO unique things, which are not duplicated. They want to stay out from the crowd. OTHER It’s opening a new space for the companies product range extension.
  • 25. Status Trend is about showing your belonging to the particular high class caste, emphasizing it through consumption of premium brands. There is no place for the mass market goods and culture. Number of extra reach people is increasing in the world and in Ukraine despite of recent 5 STAR LIVING developments. This trend induces luxury goods and services market growth – wine boutiques, yacht-clubs and ve star hotels. The old luxury days are gone. It was luxury de ned primarily by image without tangible NEW component. The way luxury is de ned today is by image, experience and LUXURY rational/functional bene ts that it gives. It must reach out to people, tell the story that’s relevant to people’s needs and values.
  • 26. TIME AND PROGRESS One of the main problems of the modern consumers is lack of time. Speeding-up life rhythm prompts consumers to use new hi-tech innovations and technologies, which are becoming part of everyday life.
  • 27. ТЕCHNО WORLD ON AIR MULTY- INTERNET FUNCTIONALITY BROADCASTING COMMUNITYZATION/ INFOTAINMENT BLOGGING VIRTUAL REALITY INTERNET COMMERCE TIME AND PROGRESS NEXT TO YOU 24/7 AUTOMATION/ SPEED UP VIRTUAL LIFE TIME-MONEY
  • 28. Time-Money Time is getting a new currency and a luxury for always-busy consumers. Before people spent time to save money, nowadays they prefer to spend money but save their time. 12 hour active day is in the past. Today we are striving to do more within the same 24/7 time – we live an active life 24/7. AUTOMATION/ Audio books, fast-food terminals, payment terminals are becoming common SPEED UP in consumer life saving money and precious time.
  • 29. Techno World Latest innovations and technological news change life of Ukrainian consumer. Music playing camera with access to internet and with lighter? Ten years ago it could MULTY- FUNCTIONALITY be a science ction today – reality brought with gadgets. Gadgets are becoming helpful and irreplaceable for Ukrainian consumers. ON AIR Modern telecom technologies unite us in one big interactive world, enabling us to communicate everywhere anytime.
  • 30. Virtual Life Ukrainian consumer is diving into the world of virtual reality, where he discovers more and more useful, interesting and exiting things. Life of the modern consumer consists of two parts, two realities - virtual and real. Prompted with intrinsic convenience bene t and fueled with internet penetration growth, INTERNET COMMERCE the number of internet shops is increasing in UA-net. It becomes common for Ukrainian consumer to buy goods and pay the bills via internet. Internet community/blogging is new space for communication, getting information, COMMUNITYZATION/ advertising and even private life. No matter who you are – politician, pop-star, BLOGGING businessman, student, or maybe a company – your blog is your new virtual face.
  • 31. TV and radio appear in UA-net. TV channels and radio stations are launching their on-line INTERNET- BROADCASTING versions. Podcasting technology enables people to create their own informational and entertaining content, their personal radio or TV. People recreate real life and real objects in the virtual world. From the streets of the city VIRTUAL REALITY where they live to apartments and home. We are diving deep into the virtual reality. It was initially designed as information mediums – like TV news, product packaging or INFOTAINMENT restaurant menu - is becoming the combination of information with entertainment.
  • 32. Our services: Full version of Ukrainian Trend Report: up to 700 slides with all the supportive materials (videos, pictures, etc); Trend consultancy presentations – ideas generating on the research results; Client speci c questions to trend experts and trendsetters / Adding up to X client speci c questions to the relevant experts and trendsetters; Conducting of specialized quick on-line polls (concepts testing) with trendsetters and experts on speci ed by client topics; Conducting of non-standard brainstorming with trendsetters on speci ed by client topics.
  • 33. Responses: “There were no attempts of systemizing and classifying trends by directions in trend watching before. I think it is right and modern way of trend research performed by Think! McCannErikson. It is clear that we should consider actual and future consumer trends to be competitive on the market.” Tatyana Rodnina marketing manager , “Slavutich Carlsberg Group” “Trend research by Think! McCannErickson illustrated quite advanced approach to the attempt to obtain better understanding of the consumer. The creative visualization of the trends was also recognized as an original way to express the meaning behind.” Inna Nikova Marketing communication director, “Nestle Ukraine”
  • 34. trendwatching @ think-mccann.com.ua Facebook: Trend_Review Tel.: + 38 044 494 28 35 Ukraine, Kyiv 04050 13, Pymonenko Street, Business Center FORUM, 6A