Discover Blended Learning.Can you ignore a training method with a 200% ROI?


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Read this presentation to know:
-What is 'Blended Learning' all about? Is it really effective?
-How can you incorporate this into your organization's training and development agenda?
-What are the various methods to maximize the training and development result?
-How can you select the best instructional method?
-How can you best map the mix of blended elements to your employees' needs and requirements?
-What significant impact does it have on the overall effectiveness of your learning program?

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  • Organizations today are looking beyond the automation of traditional training models to new approaches to knowledge transfer and performance support that are better aligned with business goals and deliver measurable results. By focusing on the specific business objective, rather than the learning technology, we are given the opportunity to fundamentally re-think how we design and deliver learning programs. This re-thinking also allows us to break free from the concept of a “course” and consider approaches that provide a continuous learning process with active participation by the entire organization in sharing, teaching and mentoring mission-critical knowledge.
  • The traditional approach may typically involve a two to three week classroom-training course where all the new employees are introduced to company products, philosophy, vision, etc. This classroom-training course usually takes place in a contiguous block of time before a new employee is introduced to the actual work and performance expectations are set.
  • Beyond the short initial kickoff session, the remainder of these events take place in the employee’s work context over an extended period of time – minimizing the employee’s time-toproductivity while fostering internalization and application of key learning in the job context.
  • Once you have built experience and confidence using the key tools available to you, it is appropriate to invest more effort in a thorough redesign of your learning programs for maximum Every learning initiative should start with clarity on the program’s business and performance objectives. What should the participant or learner be able to do upon completion of the learning program to advance your business? With that goal in mind, you need to perform an instructional design analysis business impact.
  • Creating a blended learning strategy is an evolutionary process. You will need to explore the capabilities of your team, your organization’s infrastructure, and your learners’ receptiveness to new learning formats. For many, the first stage in their blended learning program initiative is to supplement their current programs, either traditional classroom or self-paced content libraries, with live eLearning activities (coaching, virtual classrooms or workshops) to extend the learning process and better integrate it with the work environment
  • When should I use a live classroom?
  • When should I use a virtual classroom?
  • Discover Blended Learning.Can you ignore a training method with a 200% ROI?

    1. 1. A Classroom has3000 years of history 1
    2. 2. Blended Learning Strategy
    3. 3. What is the need of blended learning?• Large, diverse employee populations.• Focuses on learning rather than on method of delivery.• Numerous options• Tailor made to your audience• Flexible• Cost-effective
    4. 4. What if…• Your organization if you could launch new products in days versus weeks?• You could give your sales and service staffs 2-4% more time each year to work with their clients?• You could provide management training that is more personalized and effective than what you are buying today, yet far less expensive?• Your top performers could immediately leverage their expertise across the organization without impacting their personal productivity?These are some of the benefits that early adopters of eLearning are achieving with “blended learning” strategies 4
    5. 5. Webinar ObjectivesBy the end of this Webinar you will be able to:  Know about goal of blended learning  Discover various methods to maximize training and development result  Select the best instructional method  Map the mix of blended elements to employees needs and requirements  Know significant impact does it have on the overall effectiveness of a learning program  Learn how to implement it
    6. 6. What is Blended Learning?According to Dr. Margaret Discroll, blended learning is defined as a combination or mixing of at least four different methodologies, including:• Mixing of technology-based learning (e-learning, collaboration, virtual classroom, etc.)• Combination of pedagogical approaches (behaviorism, cognitivism and constructivism)• Mixing of forms of instructional technology (face-to-face, virtual classroom, eLearning)• Integrating instructional technology with actual job activities
    7. 7. Goal of Blended LearningBreak Free from the “course”Provide continuous learning
    8. 8. Some “real world” examples• An Indian IT Major cut down on its new project deployment program by 5 days – Series of self-paced online eLearning courses – Assessments – Online discussion forums – Classroom sessions to solve problems, share practical scenarios and work-around• An Indian Automotive giant cut down its induction program by 21 days – Before the employee started work – Classroom assessments, Certification 8
    9. 9. Some more “real world” methods• Classroom kick-off event• Customer case studies, discussed online• Online web-based test for certification• Online feedback survey from participants 9
    10. 10. Questions to ask during Program design• What’s the objective? What should a participant be able to do after this program?• Base knowledge?• Preferred learning styles of the Audience?• Motivation?• Access/ Infrastructure?• Complexity of the content? Intense behavior modification, complex skill• How rapid should the knowledge transfer be?• Budgets 10
    11. 11. Ingredients for the ‘blend’ Methods for blended learningSynchronous instructional methods Asynchronous instructional methods
    12. 12. Synchronous instructional Asynchronousmethods online, offline instructional methods• Live classroom •Web/Computer-based(traditional) training• Virtual classroom •Threaded Discussion• Live Demo or Practice •Electronic Performance(labs) Support System (EPSS)• Broadcast (TV or •Job AidsStreaming Video)• Interactive Chat Session •Product Simulation Practice (Virtual lab)
    13. 13. Live Classroom MethodConsider Using This Consider Using AnotherMethod When Method WhenTeams of people will be using the information Business goals are not affected by whetherand skills to work together to achieve business people learn in the same place.goals.Learners have job roles that permit extended Learning can be delivered in small chunks,absences from daily activities . integrated into the regular activities of the target-learning group.Skills involve extensive practice in face-to-face Business objectives make it difficult forinteraction with others or practice with learners to take extended absence from dailycomplex physical skills. activities.Comprehension requires group interaction Mastering subject matter is not affected byaround subjective topics. physical proximity.
    14. 14. Virtual Classroom MethodConsider Using This Consider Using AnotherMethod When Method WhenBusiness will benefit from rapid distribution of Content is highly contentious or complex.information or skills to widely dispersedgroups.Content can be effectively delivered in less Retention requires extensive practice.than one totwo hours.Business will benefit from ability to capture Business will benefit from professional qualitylearner and presenter interactions and broadcastcontent for reference and replay. recording.
    15. 15. Live Demo or Practice (labs) MethodConsider Using This Consider Using AnotherMethod When Method WhenBusiness needs are not met by investing in It could destroy working products.detailed simulation of complex hardware orsoftware.Team-based practice is critical to Business goals can be met easily and cost-understanding of complex hardware. effectively via simulation.Excess capacity of live product and instructors Limited live product and experiencedfor in-person training. instructional staff available.
    16. 16. Broadcast (TV or Streaming Video) MethodConsider Using This Consider Using AnotherMethod When Method WhenBusiness will benefit from rapid distribution of No business significance to broadcast qualityinformation to widely dispersed groups. production values.Business will benefit from professional quality No business value to providing video tobroadcast recording. supplement content message.Content needs to be created quickly, but will Frequent content upgrades required.not be updated frequently.
    17. 17. Interactive Chat Session MethodConsider Using This Consider Using AnotherMethod When Method WhenLearners have divergent needs that cannot be Content is highly subjective or potentiallymet by one-size-fits-all instruction. divisive.Expert resources are available for one-to-one Experts cannot maintain regular schedules.information sharing and support. Technology limits access.
    18. 18. Online Instructional Materials MethodConsider Using This Consider Using AnotherMethod When Method WhenPractice is key to mastering content. Content changes infrequently – once learners have mastered it, little need to refresh or update skills.Learners are geographically dispersed. Small learner population, geographically centralized, with limited turnover.Learner job roles demand rapid acquisition of Learner technology makes it difficult to accessnew skills. online content reliably. Learner job roles require maximum learning Insufficient resources to maintain Web sites.scheduleflexibility.
    19. 19. Offline Instructional Materials MethodConsider Using This Consider Using AnotherMethod When Method WhenSmall number of learners makes distributing Rapidly changing content.content easy.Relatively long shelf life for content. Large, changing user base.Basic concepts, policies, procedures, corporate High need for portability.information never changes and does not needto be communicated widely.. Need to distribute content widely and update frequently.
    20. 20. Threaded Discussion MethodConsider Using This Consider Using AnotherMethod When Method WhenLearners have divergent needs from the Content is highly subjective or potentiallycontent that cannot be met by one-size-fits-all divisive.instruction.Expert resources are available for group Experts cannot maintain regular schedules.information sharing and support.Learners need to enter discussion at different Technology limits access.times and be able to catch up onconversations that have occurred.
    21. 21. Job AidsConsider Using This Consider Using AnotherMethod When Method WhenContent key points can be condensed into Content is highly detailed or complex.brief “how to” aids.Job process changes are frequent, but small Requires extensive interaction.and easy to understand .Learners have already mastered the basics of Learners have limited need for referencethe job role processes covered by the content. materials after initial training.Regulations require checklists or proceduresto be completed exactly in sequence andaccording to a specific process withoutshortcuts or errors.
    22. 22. Product Simulation Practice (Virtual lab)Consider Using This Consider Using AnotherMethod When Method WhenSafe environment required: live practice could More cost effective to work directly on livedestroy live systems. system. Possible to work on live system remotely.Learners can’t easily access live systems. Mastering complex skills requires team-based activities on working system.Need for trained users are greater than Regulations require certified hands-onsystems available for training. practice with live systems.
    23. 23. Mix of blended elements as per employees age Source: Trends in Blended Learning, Via Learning
    24. 24. The first published study to demonstrate the efficacy and ROI of blended learning relative to other delivery methodologies.• American Express partnered with PDI Ninth House to deliver leadership training to thousands of mid-level managers.• They compared two variables: 3 delivery methodologies - E-learning - Blended (here online e-learning and 1:1 manager reinforcement was combined), - Classroom or Instructor led• The criteria required to create a climate for high leadership improvement.• Learner’s were examined on four levels: Level 1-Satisfaction Level 2-Learning Retention Level 3-Performance Improvement Level 4- Organizational Impact and ROI
    25. 25. Findings – Leve 1 & Level 2• Kirkpatrick Satisfaction (Level 1) and Learning Retention (Level 2) revealed that all three methods received similar positive outcomes regardless of how the leadership training was delivered.
    26. 26. Findings Level 3• Level 3 i.e. Performance Improvement was greatest with a PDI Ninth House blended solution, combining online courseware with virtual meetings and 1:1 manager reinforcement.
    27. 27. Findings Level 4• Level 4 i.e. Organizational Impact and ROI analysis indicated that the online learning and classroom delivery achieved similar results (both quite positive), while the blended learning delivery achieved 200% higher impact.
    28. 28. Benefits of Blending • Improved Learning Effectiveness • Extending the Reach • Optimizing Development Cost and Time • Optimizing Business Results • Design for mutigenerational learning • Integrated design for higher retention
    29. 29. How to implement it?• Build experience with the individual foundations of any blended learning strategy – self-paced learning content and live eLearning• Understand their strengths and weaknesses in your business context.• Begin experimenting with the “dimensions of the blend”
    30. 30. Key Success Factors• Clear, High Value, Business Justification Case – to achieve executivesponsorship• Executive Sponsorship – to provide the resources and management supportrequired• Committed Project Team – to execute project regardless of obstacles• Change Management Strategy – to anticipate and overcome resistance tochange• Responsive Vendors – to provide resources and expertise for your success• A Deadline – to maintain focus and commitment
    31. 31. 24x7 Learning Pvt. Ltd Ulsoor Lakefront, Bangalore,India Phone: +91-80-4069 9100