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OBJECTIVE
RESULTS
METHODS
The 4-Hour Window
-  Government targets and clinical challenges in
A&E and psychiatry
Forth Valley Royal Hospital (Scotland)
INTRODUCTION
Dr U Javed (CT3),
Dr D Cumming
(Consultant
Psychiatrist)
In 2002, the Department of Health (United
Kingdom) introduced a 4-hour target due to
long waiting times. It is expected that 95% of
patients who attend the A&E (Emergency)
Department should be registered and admitted/
discharged within 4 hours. Exceeding this is
termed as a “breach.”
Referral data was sourced across 4 consecutive
months: April-July 2015 (Initial Audit) and
October 2015-January 2016 (Re-audit). These
included all referrals from A&E to Psychiatry.
Times were calculated for the 4 subprocesses of
the referral pathway listed in the Results section,
as well as breach rates.
The aim of this re-audit was to assess for a
response following recommendations after an
initial audit with concerning results. Forth Valley
Royal is an acute public hospital in Central
Scotland with 860 in-patient beds, covering a
population of around 300,000. It contains two
General Adult wards (42 beds), one PICU (12
beds) and two Elderly wards (40 beds).
Following the Initial Audit, it was shown that the specialist
Psychiatry service takes approximately 120 mins, after being
contacted by A&E. Therefore, any A&E referrals made after
120 mins would likely breach the 4h target. Interventions
such as training A&E staff to better manage Psychiatric
patients and encourage earlier referrals, led to a positive
response in the Re-audit (Subprocess A). Overall the
Breach rates reduced from 38% to 28% since A&E reduced
‘late’ referrals (ie. before the 120 minute mark). However,
the outcome of patients deciding to leave A&E without being
assessed by a Psychiatrist was unknown – adverse outcomes
would strengthen the debate to impose the 4-hour target. 

DISCUSSION
Subprocess (in minutes)
A.  Time from Arrival to Psych Referral
B.  Psych referral to Psych assessment
C.  Psych assessment to Discharge
D.  Total time (Target = 240mins)




0"
50"
100"
150"
200"
250"
A" B" C" D"
The 4 Hour Target
Initial Audit
Re-Audit
Breach Rates
•  Initial Audit = 35% 
•  Re-Audit = 28%

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The 4-Hour Window - Government targets and clinical challenges in A&E and psychiatry

  • 1. OBJECTIVE RESULTS METHODS The 4-Hour Window -  Government targets and clinical challenges in A&E and psychiatry Forth Valley Royal Hospital (Scotland) INTRODUCTION Dr U Javed (CT3), Dr D Cumming (Consultant Psychiatrist) In 2002, the Department of Health (United Kingdom) introduced a 4-hour target due to long waiting times. It is expected that 95% of patients who attend the A&E (Emergency) Department should be registered and admitted/ discharged within 4 hours. Exceeding this is termed as a “breach.” Referral data was sourced across 4 consecutive months: April-July 2015 (Initial Audit) and October 2015-January 2016 (Re-audit). These included all referrals from A&E to Psychiatry. Times were calculated for the 4 subprocesses of the referral pathway listed in the Results section, as well as breach rates. The aim of this re-audit was to assess for a response following recommendations after an initial audit with concerning results. Forth Valley Royal is an acute public hospital in Central Scotland with 860 in-patient beds, covering a population of around 300,000. It contains two General Adult wards (42 beds), one PICU (12 beds) and two Elderly wards (40 beds). Following the Initial Audit, it was shown that the specialist Psychiatry service takes approximately 120 mins, after being contacted by A&E. Therefore, any A&E referrals made after 120 mins would likely breach the 4h target. Interventions such as training A&E staff to better manage Psychiatric patients and encourage earlier referrals, led to a positive response in the Re-audit (Subprocess A). Overall the Breach rates reduced from 38% to 28% since A&E reduced ‘late’ referrals (ie. before the 120 minute mark). However, the outcome of patients deciding to leave A&E without being assessed by a Psychiatrist was unknown – adverse outcomes would strengthen the debate to impose the 4-hour target. DISCUSSION Subprocess (in minutes) A.  Time from Arrival to Psych Referral B.  Psych referral to Psych assessment C.  Psych assessment to Discharge D.  Total time (Target = 240mins) 0" 50" 100" 150" 200" 250" A" B" C" D" The 4 Hour Target Initial Audit Re-Audit Breach Rates •  Initial Audit = 35% •  Re-Audit = 28%