Personal Information
Organization / Workplace
United Arab Emirates United Arab Emirates
Occupation
Director of Strategy - NLP Master Coach
Industry
Hospitality / Leisure
Website
http://www.hyatt.com
About
■ Full year 2014 RevPAR growth of +6.5% (-8% for the Comp Set)
■ RGI 114.6, index grew by 16.3%
■ #1 in the Comp Set for the entire year
■ #1 GOP and #1 GOPPAR in the brand, worldwide (143 hotels)
■ In charge of all Revenue streams of the Hotel & Apartment
■ Responsible for the Hyatt Worldwide Reservation Center in Dubai
■ Identify areas for improvement in each department & set targets
■ Set strategies for the business
■ Analyze gaps and redesign processes to increase profitability
■ Raise business acumen and strategic awareness
■ Promote team work and synergy between departments
■ In collaboration with HR, I conduct trainings in Strategy, Guest interaction for hi...
Tags
haikudeckipadpresentation
revenue management
customer centric
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