1. Data Sheet
®
Unicenter Management for Web
Servers Release 5.5
Unicenter® Management for Web Servers is an integrated set of web management tools that provides
in-depth web server performance management, web traffic analysis and online transaction
monitoring, all in a single solution. Its unique management approach from multiple perspectives
enables your organization to deliver fast, continuous and reliable end-user access to intranet,
extranet and Internet content. Predefined thresholds, corrective actions and automatic alerts put you
in control of web application performance.
Top Three Key Features
Managing the Front availability or performance of your web
• Visibility into Web server Health &
performance across vendors/ platforms
End of Web-Based servers, you may not realize soon enough
that your web server went down or that
• Simulates and measures end-user Applications you are running out of system resources.
experience on the Web server side Traditional commercial websites have Conversely, if you monitor the
• Comprehensive reports on Web visitors evolved from simple publishing models to performance of your web servers without
behavior pattern and trends sophisticated environments and paying attention to visitors and patterns
applications that are central to an followed on the website, you will not have
What’s New organization’s growth and operations. If a the information you need to make
• Historical data collection web server is down or end users strategic, revenue-generating decisions.
experience slow response time when Moreover, if you don’t monitor the
• Out-of-the-Box Web-Based Reports
connecting to an internal or external site, content, availability and response time of
• New Web Services Management the most popular paths followed on a
productivity decreases, visitors shift to
capabilities website, you will not be able to prevent
competitors’ sites and revenue is lost.
• Integration with Netegrity SiteMinder problems before visitors experience
Web server management involves errors or slow download times, and
• Same level of coverage across Web ensuring that each component of the consequently leave your site.
server agent and platforms, including overall web infrastructure is performing
AIX and Mainframe Linux properly, HTTP requests are serviced Unicenter Management for Web Servers
promptly, and transactions on the back- by providing unique comprehensive and
Supporting Environments
end systems are executed in time, while intelligent management from different
• Windows 2000, XP, 2003 securing a positive end-user experience. perspectives offers the tools
• Linux (Intel) organizations need to improve end-user
At the same time, there are additional satisfaction, keep their eBusinesses
• Unix (Solaris, AIX) factors to consider. Web servers must be running smoothly and maximize customer
• Mainframe Linux is available in managed from multiple approaches. For retention.
prior product release example, if you analyze visitors’ access
and behavior without monitoring the
2. Data Sheet 2
Helping to Ensure Fast,
Continuous, Reliable
Access to Web
Application Content
Unicenter Management for Web Servers
from Computer Associates International,
Inc. (CA) provides unique, comprehensive
and intelligent management from different
perspectives, offering the tools your
organization needs to improve end-user
satisfaction, keep your business running
smoothly and maximize customer
retention.
Figure 1. Managing an entire web server farm from a single central location
CA has made significant improvements to
returning visitors reports. Similarly, the single support channel, reduces the
this solution, incorporating new capacities
Web Response Monitor has been learning curve and quickly increases
to support hundreds of web server virtual
enhanced to ease product administration return of investment
hosts running on a single platform with a
and configuration, incorporating now new
single agent, and new self-configuring
Web services monitoring capabilities, and Cross-Vendor, Cross-Platform
capacities so that agent thresholds are
delivering detailed visualization and Management. Unicenter Management for
configured automatically based on your
reports on web server, network and page Web Servers features web server agents
unique web environment conditions. In
component response times. and super agents that provide a uniform
addition, the product delivers out-of-the-
look and similar functionality across all
box, real-time and historical reports to
popular web servers and web server
help you identify current bottlenecks, plan Distinctive Features farms, so there is no need to learn how to
for future needs and spot trends that
begin to appear before they turn into
and Functionalities operate multiple interfaces (see Figure 1).
critical situations. • Central Point of Control and
Integrated, All-in-One Approach. Visualization. This product manages
Unicenter Management for Web Servers homogeneously across heterogeneous
Similarly, as part of CA’s Product
is an integrated set of tools manages from web server vendors and platforms,
Development Initiative to unify and
various perspectives — IT, end-user and improving cross-departmental
simplify management, ensure
business units perspectives — to help communication.
interoperability. and provide more
ensure continuous and reliable access to
flexibility and value to our customers
web application content. Ease-of-Use. Managing from the same
Unicenter Management for Web Servers
Web Response Monitor component will • More Value Out-of-the-Box. interface and from a single central point
interoperate with Netegrity technologies, Unicenter Management for Web across vendors and systems — such as
so you can seamlessly manage response Servers provides web server agents, an Apache server running on Linux and
time and content accuracy of web-based web traffic analytics and web response an IIS server running on Windows NT —
application that have been secured with monitoring capabilities to help eases product usage and its associated
Netegrity SiteMinder organizations maximize IT learning curve
investments, productivity and revenue.
Additionally, the Web Traffic Analyzer, Super agents are also included to Historical Performance Data
which can be implemented on a stand- manage an entire web server farm Collection. Unicenter Management for
alone basis, has been enhanced to from a single central location. Web Servers enables historical collection
provide more business-centric metrics, • Reduces Portfolio Complexity. An and summarization of performance and
such as completion ratio funnel, most integrated approach like this mean response data across agents to detect
error types per visitor or new versus fewer products, less overhead costs,
3. Data Sheet 3
problems and show trends before they
turn into critical situations.
• Trend Recognition. Performance
metrics and response time data are
collected and summarized hourly,
daily, weekly and monthly to help
identify performance issues and
bottlenecks that may require additional
resources or configuration changes.
• Custom Data Retention Periods. The
ability to define data retention periods
helps ensure that the critical data
needed to historically analyze web server
infrastructure availability and
performance is available on-demand.
Figure 2. Unicenter Management for Web Servers reports on all critical information
Web-Based Reports. The product
needed to help ensure access to web application content.
provides out-of-the-box performance and
alerts as well as web analytics custom • Helps Ensure Adequate System understand visitor traffic, patterns and
reports that are accessible on-demand via Resources. Monitoring critical web trends, and delivers customer analytics
any browser. server resources helps ensure that metrics, providing insight for measuring
there are enough system resources to and improving conversion rates
• Ease-of-Use. User-defined and ad hoc
handle web traffic, traffic load and effectively.
reports can be scheduled automatically
and published via a web browser to traffic fluctuation. • Measure Conversion Rates. Once
improve flexibility, accessibility and you understand customer behavior in-
Web Transaction Monitoring. Virtual depth — such as forward path
data sharing.
user interactions are recorded and played analysis, reverse path analysis, top
• Information Sharing. Alerts and back to navigate through the web servers content paths or path analysis-to-
thresholds breached reports can be and follow critical site paths to report back conversion rates — you can leverage
published and distributed easily, on system health, content accuracy and this critical information easily to make
thereby improving cross- departmental response times. informed business decisions to help
communication and decreasing
drive revenue.
problem resolution time. • Simulates the End-User Experience.
• Increased Automation. The ability to
Individual HTTP and FTP as well as
In-Depth Web Server Resource aggregate information in a manner
end-to-end transaction requests can be
Monitoring. Unicenter Management for meaningful to both IT and business
simulated and monitored by the Web
Web Servers monitors all critical web units allows for easier, faster
Response Monitor to help ensure that
server resources and Web Site content identification and action on issues
download time, size, content and
integrity, and provides two levels of specific to departmental organizations
content changes fall within acceptable
thresholds, along with automation of and roles.
limits.
corrective actions.
• Preventive Management. This Portal Integration. Unicenter
®
• Policy-Based Management. Warning/
solution will periodically exercise and Management Portal provides role-based,
critical thresholds and automatic
measure application response time to dynamic and personalized views of
corrective actions can be set for
enable IT to detect and prevent management information securely over
monitored web server metrics and
application errors or problems before the Web. Integration with Unicenter
Website errors such as broken links, ®
end users encounter problems or Management Portal allows Unicenter
missing images, outdated or orphan
wrong return content. solutions to consolidate data from
pages, providing cost-effective web
numerous and disparate data sources,
infrastructure management. Web Traffic Analytics Reports. A Web
Traffic Analyzer component helps you
