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Expansion of Rapid-Access Transient Ischemic Attack (TIA) Clinic Referrals From Emergency
Department to Primary Care: Improving Outcomes and Reducing Costs
• Sarah Hermanson, DNP, ARNP1; Nirali Vora, MD2; Nancy Isenberg, MD, MPH, FAAN1
Neurology, 1Virginia Mason Seattle, WA and 2Stanford University Medical Center, CA
METHODS
CONCLUSIONS
OBJECTIVE
Key elements in the development and implementation of the Rapid-
Access TIA Clinic include:
• Standardized patient triage protocol tools (Figures 1 and 2)
• Direct scheduling from the ED and PC to the Neurology Clinic with
commitment to complete appointments within 72 hours
• Multi-disciplinary collaboration between stakeholders, including ED,
PC, Neurology and Radiology.
• Strong emphasis on risk factor reduction, secondary stroke
prevention, and medication adherence.
The Rapid-Access TIA Clinic at Virginia Mason relocates care for
low-risk patients from the hospital setting to the outpatient setting
and improve outcomes at lower costs. We aim to expand the clinic to
include timely, high value referrals directly from Primary Care (PC)
in addition to referrals from the Emergency Department (ED). The
expanded clinic continues to breaks down specialty silos by working
across departments to reduce unnecessary, costly ED visits, and
improve value and care for patients.
RESULTS
• 3 (3.7%) patients lost to follow-up in clinic, but did complete
telephone follow-up at 2 days
• No patients had recurrent admission for stroke at 90 days
• An estimated cost savings of at least $304,000 in approximately
over 2 years was achieved.1
Figure 3. Emergency Department triage
tool
Figure 4. Final diagnosis by neurologist
of patients seen in Rapid-Access TIA
Clinic
Patients achieve improved outcomes at lower costs at our
specialized outpatient Rapid-Access TIA Clinic by establishing safe
triage protocols to identify appropriate patients and collaborating
across departments to create safe patient pathways.
This value-added, efficient strategy is feasible for direct referral from
PC allowing appropriate, low-risk patients to bypass the ED directly.
Key points to establish a successful Rapid-Access TIA Clinic with
referral from either ED or PC include:
• Stakeholder identification from each department (ED, PC,
Neurology, Radiology) at every step of planning and
implementation
• Collaborative process with commitment from key stakeholders.
• Importance of continual education and communication
• Allocated time to design and implement plan.
BACKGROUND
TIA is a warning sign for stroke, a leading cause of disability and
health-related societal cost. The evaluation of TIA is urgent and
necessitates rapid diagnostics and early initiation of treatment for
secondary stroke prevention. In the United States, many patients
with suspected TIA are routinely admitted to the hospital and ED
despite substantial evidence that for low-risk TIAs, patients can
achieve improved outcomes at lower costs through utilization of
specialized rapid-access TIA clinics.1,2,3
REFERENCES
1. Kalanithi L, Tai WA, Conley J, et al. Better Health, Less Spending. Stroke.
2014;45(10):3105-3111.
2. Sacco RL, Rundek T. The Value of Urgent Specialized Care for TIA and
Minor Stroke. New England Journal of Medicine. 2016;374(16):1577-1579.
3. Amarenco P, Lavallée PC, Labreuche J, et al. One-year risk of stroke after
transient ischemic attack or minor stroke. New England Journal of
Medicine. 2016;374(16);1533-1542.
RESULTS (Continued)
Figure 2. Primary Care triage tool
Referral Origin 2016 2017 2018 Total n (%)
Emergency Department 28 23 3 54 (69%)
Primary Care N/A 15 7 22 (28%)
Other: Neurosurgery,
Ophthalmology
N/A 1 1 2 (3%)
Table 2. Time to scheduling clinic and MRI by referral origin
Table 1. Number of referrals to Rapid-Access TIA Clinic by
origin
Patient presents to clinic with resolved transient
neurological symptoms > 24 hours ago
Neurologist confirms patient is appropriate for
Rapid-Access TIA Clinic, orders neuroimaging, and
ensures clinic appointment within 24-72 hours
PCP or PC RN pages on-call outpatient neurologist
• From 3/2016-3/2018, 78 patients were triaged to the Rapid-
Access TIA clinic, of which 22 (28%) were referred directly from
PC.
Referral Origin
Days to Clinic,
median (IQR)
Days to MRI,
median (IQR)
Emergency Department 1 (0.5, 2.5) 1 (0.5, 2.5)
Primary Care 2 (1.5, 3) 2 (1, 3)
Other: Neurosurgery, Ophthalmology 1 (0, 2) 2 (N/A, N/A)
• 100% of patients who followed up were scheduled within 72
hours