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Pharmacology in
Emergency Medicine
CHANGES IN PROVIDER PRESCRIBING PATTERNS AFTER IMPLEMENTATION OF
AN EMERGENCY DEPARTMENT PRESCRIPTION OPIOID POLICY
Scott R. Osborn, MD, Julianna Yu, MD, Barbara Williams, PHD, Maria Vasilyadis, MD, and
C. Craig Blackmore, MD, MPH
Virginia Mason Medical Center, Seattle, Washington
Reprint Address: Scott R. Osborn, MD, Virginia Mason Medical Center, 1010 Spring Street, Seattle, WA 98101
, Abstract—Background: Prescription opioid-associated
abuseandoverdoseisa significantcauseofmorbidityandmor-
talityintheUnitedStates.Opioidprescriptionsgeneratedfrom
emergency departments (EDs) nationwide have increased
dramatically over the past 20 years, and opioid-related over-
dosedeathshavebecomeanepidemic,accordingtotheCenters
forDiseaseControlandPrevention.Objective: Ouraimwasto
determine the effectiveness of implementing a prescription
policy for opioids on overall opioid prescribing patterns in a
hospitalED.Methods: TheEDprovidergroupofanacademic,
non-university–affiliated urban hospital with 23,000 annual
patient visits agreed to opioid prescribing guidelines for
chronic pain with the goal of limiting prescriptions that may
be used for abuseor diversion. Theseguidelines were instituted
in the ED through collaborative staff meetings and educational
and training sessions. We used the electronic medical record to
analyze the number and type of opioid discharge prescriptions
during the study period from 2006–2014, before and after the
prescribing guidelines were instituted in the ED. Results: The
number of patients discharged with a prescription for opioids
decreased 39.6% (25.7% to 15.6%; absolute decrease 10.2%;
95%confidenceinterval[CI]9.6–10.7;p<0.001)aftertheinter-
vention. The improvements were sustained 2.5 years after the
intervention. Decreases were seen in all major opioids (hydro-
codone, oxycodone, hydromorphone, and codeine). The num-
ber of pills per prescription also decreased 14.8%, from
19.5% to 16.6% (absolute decrease 2.9; 95% CI 2.6–3.1;
p < 0.001). Conclusions: Implementation of an ED prescription
opioidpolicywasassociatedwithasignificantreductionintotal
opioid prescriptions and in the number of pills per pre-
scription. Ó 2016 Elsevier Inc. All rights reserved.
, Keywords—opioid; narcotic; overdose; chronic pain;
prescription policy
INTRODUCTION
The Centers for Disease Control and Prevention has classi-
fied prescription drug abuse as an epidemic due to the
recent dramatic increase in prescription drug overdose
deaths in the past decade, with >13,000 deaths nationally
since 2007 (1,2). The prescription of opioids for
noncancer pain has also raised concerns for substance
abuse, prescription drug diversion, increase in emergency
department (ED) visits, overutilization of ED resources,
and traumatic injuries caused by nonmedical use of
prescription opioids. Among individuals who abused
prescription opioids upon entering methadone treatment,
13% reported obtaining their opioids from EDs (3). Pre-
scriptionopioidpainrelieversare theleadingcauseofover-
dose deaths in the United States, accounting for 73.8% of
prescription drug overdose deaths in 2008 (4). Opioid
deaths surpassed motor-vehicle–related injuries as the
highest cause of injury and death for the past several years
(5). ED visits for prescription opioid misuse or diversion
account for an estimated 950,000 ED visits each year (1).
Of particular concern, Washington State Department
of Health (WADOH) data suggested higher rates of
drug overdose deaths and a higher percentage of nonmed-
ical use of prescription pain medication in Washington
State compared to the rest of the nation (6,7). Several
RECEIVED: 12 June 2015; FINAL SUBMISSION RECEIVED: 15 January 2016;
ACCEPTED: 19 July 2016
538
The Journal of Emergency Medicine, Vol. 52, No. 4, pp. 538–546, 2017
Ó 2016 Elsevier Inc. All rights reserved.
0736-4679/$ - see front matter
http://dx.doi.org/10.1016/j.jemermed.2016.07.120
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potentially important factors in this increase include
deregulation of prescription opioids in the mid-1990s,
promotion of pain control initiatives as the fifth vital
sign by The Joint Commission in 2001 with associated
changes in provider prescribing patterns and creation of
a long-acting formulation of oxycodone (6,8,9).
WADOH formed the ED Opioid Abuse Workgroup in
2009, a multi-stakeholder collaboration including the
Washington State Hospital Association, Washington
State Medical Association, and WA-ACEP (Washington
State Chapter of American College of Emergency Physi-
cians). This initiative led to the draft Opioid Prescribing
Guidelines by mid-2010, designed to help curb the
rapidly increasing opioid prescribing patterns and over-
dose rates (6).
Importance
There has been little analysis of the impact of an ED
Opioid Prescribing Policy. Given the scope of this public
health concern, implementing effective policies will be
critical in reducing opioid prescription-related abuses
and overdoses.
Goals of This Investigation
Our objective was to determine the effectiveness of im-
plementing an opioid prescription policy on reducing
opioid prescribing patterns at an urban, teaching, non–
university-affiliated hospital.
MATERIALS AND METHODS
Setting
This study was conducted as part of a quality-
improvement project, resulting in a waiver by the Institu-
tional Review Board. The setting is a 336-bed nonuniver-
sity, teaching hospital serving primarily adults in the
Pacific Northwest, with approximately 23,000 ED visits
per year and about 16,000 ED visits per year that result
in outpatient discharges.
Study Design
We performed a pre- and post-intervention time series
study in which ED opioid prescription rates were
compared during a 7-year period. The primary outcome
was the ED opioid prescription rate, defined as the num-
ber of ED visits with an opioid prescription at discharge,
as a proportion of the total number of ED visits. A
secondary outcome was the dispensing quantity (number
of tablets or capsules prescribed per prescription). To
insure that observed differences were not related to
changes in providers, we performed a subanalysis on
dispensing quantity limited to the providers who
were on staff in the ED throughout the entire study
timeframe.
The study was based on clinical and pharmacy data for
ED visits retrieved retrospectively from the electronic
medical record (EMR) (Cerner Corporation, Kansas
City, MO), and included all pharmacy prescriptions for
opioid tablets or capsules, including hydrocodone, oxy-
codone, codeine, hydromorphone, and tramadol. The
presence or absence of potential confounders, including
payer; level of services provided (Current Procedure Ter-
minology code); and demographic information, including
age, sex, ED length of stay, and discharge disposition;
was also determined from the EMR. Medications were
included in the analysis if they were prescribed by 1 of
34 ED providers, including both physician’s assistants
and physicians. If there were two opioid prescriptions
during the same visit, the first prescription was used.
Less than 1% of all ED visits had two opioid prescrip-
tions, and a chart review revealed that there was no
consistent pattern as to which prescription was more reli-
able. Medications administered in the ED were not
considered for the outcome measures.
We included patients aged 18 years and older who had
an ED visit between January 2007 and June 2014 and who
were not admitted to the hospital or the observation unit.
The primary analysis of ED opioid use was based on
comparing the time period before the intervention
(January 2007–September 2010) with the time period
after intervention (January 2012–June 2014). The time-
frame from October 2010 to December 2011 was the
period in which the quality-improvement intervention
occurred and was therefore excluded from the pre- and
post-comparison. Means for continuous variables were
compared using t-tests and proportions were compared
with c2
test.
To define underlying trends and changes over time
that might not be related to the quality-improvement
intervention, the data for the entire time period (January
2007 to June 2014) were assessed graphically using sta-
tistical process control charts. Statistical process control
charts allow determination of whether variability in
data in a time series can be attributed to random variation
or to systematic change, and represent a method of choice
for analyzing quality-improvement data (10,11). All
statistics were performed using STATA MP, version 12
(StataCorp, College Station, TX).
Intervention
We adopted prescribing guidelines between fall 2010 and
spring 2011 based on the Washington ED Opioid Abuse
Work Group set of guidelines, in line with other medical
systems within Washington state (Figure 1) (6).
Prescription Opioid Policy Changes Prescribing Patterns 539
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Washington ED Opioid Prescribing Guidelines (Abridged)
1. One medical provider should provide all opioids to treat a patient's chronic pain
2. The administration of intravenous and intramuscular opioids in the ED for the relief of acute
exacerbations of chronic pain is discouraged
3. Emergency medical providers should not provide replacement prescriptions for controlled
substances that were lost, destroyed, or stolen
4. Emergency medical providers should not provide replacement doses of methadone for patients
in a methadone treatment program
5. Long-acting or controlled-release opioids (such as OxyContin®, fentanyl patches, and
methadone) should not be prescribed from the ED
6. EDs are encouraged to share the ED visit history of patients with other emergency physicians
who are treating the patient using an Emergency Department Information Exchange (EDIE)
system
7. Physicians should send patient pain agreements to local EDs and work to include a plan for
pain treatment in the ED
8. Prescriptions for controlled substances from the ED should state that the patient is required to
provide a government-issued picture identification (ID) to the pharmacy filling the prescription
9. EDs are encouraged to photograph patients who present for pain-related complaints without a
government-issued photo ID
10. EDs should coordinate the care of patients who frequently visit the ED using an ED care
coordination program
11. EDs should maintain a list of clinics that provide primary care for patients of all payer types
12. EDs should perform screening, brief interventions, and treatment referrals for patients with
suspected prescription opioid abuse problems
13. The administration of Demerol® (meperidine) in the ED is discouraged
14. For exacerbations of chronic pain, the emergency medical provider should contact the
patient's primary opioid prescriber or pharmacy. The emergency medical provider should only
prescribe enough pills to last until the office of the patient's primary opioid prescriber opens
15. Prescriptions for opioid pain medication from the ED for acute injuries, such as fractured
bones, in most cases should not exceed 30 pills
16. ED patients should be screened for substance abuse prior to prescribing opioid medication
for acute pain
17. The emergency physician is required by law to evaluate an ED patient who reports pain. The
law allows the emergency physician to use their clinical judgment when treating pain and does
not require the use of opioids
Figure 1. Washington Emergency Department (ED) Opioid Prescribing Guidelines (Abridged).
540 S. R. Osborn et al.
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The opioid prescribing guidelines were presented at
the ED section meeting in 2010 and approved by the pro-
vider group as a whole. They were subsequently approved
by the Hospital Pharmacy and Therapeutics Committee.
Implementation of the guidelines included development
of patient education pamphlets and provider education
focused on changing practice patterns. It was gradually
implemented and universally adopted by all providers
over the course of 2011.
Practice recommendations were instituted through
collaborative meetings with other hospitals in the area,
didactic departmental lectures, and continuing education
to nurses and providers. The pharmacy provided feed-
back in the form of comparisons that illustrated individ-
ual practice patterns in comparison with the group.
There were no opioid formulary changes at the hospital
pharmacies during the study period. Nursing staff edu-
cation took place in daily huddles, e-mail communica-
tion, and educational fliers. There was a collaboration
with the Communications Department to make patient-
friendly fliers for staff to hand out to patients and plac-
ards to post.
Placards outlining the opioid prescribing guidelines
were posted in ED treatment rooms and in the waiting
room. In January 2013, the South Carolina Hospital Asso-
ciation presented a concern to the Centers for Medicare
and Medicaid Services regarding the practice of posting
such placards in the ED waiting room and treatment areas
as a possible violation of federal Emergency Medical
Treatment and Active Labor Act law. As a result, the ma-
jority of Washington State EDs—ours included—elected
to remove these placards (12).
RESULTS
Between January 2007 and June 2014, there were 116,676
ED patient visits and 25,219 prescriptions for opioids.
There were 34 providers who prescribed opioids in the
ED, 11 were physician’s assistants (PA) and 23 were phy-
sicians. Mean (standard deviation [SD]) patient age was
51.8 (20.2) years (range 18–106 years) and 61,693
(53%) were female. Patients after the intervention were
slightly older (52.2 vs. 51.3 years; p < 0.001), and there
were small differences in diagnosis categories (Table 1).
Table 1. Description of All Patients Evaluated in the Emergency Department
Total Before Intervention During Intervention After Intervention
Dates 1/2007–6/2014 1/2007–9/2010 10/2010–12/2011 1/2012–6/2014
Patient visits, n 116,676 62,817 17,665 36,194
Visit characteristics
Age, y, mean (SD) 51.8 (20.2) 51.3 (20.0) 52.6 (20.4) 52.2 (20.4)
Female, n (%) 61,693 (53) 33,126 (53) 9,503 (54) 19,064 (53)
Payor type, n (%)
Commercial 48,715 (42) 26,349 (42) 7,449 (42) 14,917 (41)
Medicare 34,103 (29) 17,501 (28) 5,385 (30) 11,217 (31)
Medicaid 13,616 (12) 7,440 (12) 1,997 (11) 4,179 (12)
Uninsured 12,001 (10) 6,160 (10) 1,897 (11) 3,944 (11)
Other/unknown 8,241 (7) 5,367 (9) 937 (5) 1,937 (5)
LOS, min, mean (SD) 184 (118) 188 (122) 184 (110) 176 (113)
LOS $3 h, n (%) 50,226 (43) 27,898 (45) 7,728 (44) 14,600 (40)
Discharge disposition, n (%)
Home 111,143 (95) 60,017 (96) 16,762 (95) 34,364 (95)
Against medical advice 3,083 (3) 1,534 (2) 434 (2) 1,115 (3)
Other 2,450 (2) 1,266 (2) 469 (3) 715 (2)
CPT code, n (%)
99281, 1 service 420 (1) 334 (1) 51 (1) 35 (1)
99282, 2 services 5,545 (5) 1,615 (3) 1,052 (6) 2,878 (8)
99283, 2 services 36,200 (31) 21,823 (35) 4,820 (27) 9,557 (26)
99284, 5 services 43,919 (38) 23,123 (37) 5,313 (30) 15,483 (43)
99285, 8 services 25,003 (21) 13,358 (21) 5,900 (33) 5,745 (16)
Other/unknown 5,589 (5) 2,564 (4) 529 (3) 2,496 (7)
Primary ICD-9 diagnosis,* n (%)
Ill-defined conditions 35,575 (30) 19,893 (32) 5,393 (31) 10,289 (28)
Injury and poison 24,990 (21) 13,811 (22) 3,703 (21) 7,476 (21)
Musculoskeletal 9,542 (8) 5,166 (8) 1,463 (8) 2,913 (8)
Digestive 6,242 (5) 3,413 (5) 942 (5) 1,887 (5)
Genitourinary 6,001 (5) 3,135 (5) 1,006 (6) 1,860 (5)
Other/unknown 34,326 (29) 17,399 (28) 5,158 (29) 11,769 (33)
CPT = Current Procedural Terminology; LOS = length of stay; SD = standard deviation.
All comparisons between before and after intervention are significant p < 0.001, except for sex.
* For five most common International Classification of Diseases, 9th
revision (ICD-9) diagnosis groups: 780–799 ill-defined conditions,
800–999 injury and poison, 710–739 musculoskeletal, 520–579 digestive, and 580–629 genitourinary.
Prescription Opioid Policy Changes Prescribing Patterns 541
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After the intervention, there was a 39.6% decrease in
the proportion of ED visits resulting in a discharge opioid
prescription (from 25.7% to 15.6%, absolute decrease
10.2 percentage points; 95% CI 9.6–10.7; p < 0.001,
Table 2). This decrease was temporally associated with
the opioid prescription intervention, and was sustained
after the intervention, when evaluated using statistical
process control charts plotted by quarter (Figure 2).
Decreases were greatest in oxycodone (7.3; 95% CI
6.9–7.7), but were also substantial in hydrocodone
(2.4; 95% CI 2.0–2.8), hydromorphone (0.5; 95% CI
0.4–0.6), and codeine (0.2; 95% CI 0.1–0.3) (Table 2).
These reductions were observed in patients with the
primary International Classification of Diseases, 9th
revision (ICD-9) diagnoses of musculoskeletal problems,
including low back pain, limb pain, and joint pain
(Table 2). The largest reduction was seen in patients
aged 18–49 years (from 31.6% to 17.5% prescribed),
while the group with the smallest reduction were those
older than age 65 years (14.4% to 11.1% prescribed).
The decrease in proportion of visits with an opioid was
sustained for 2.5 years of follow-up (Figure 2).
We also identified a significant change in the number
of pills per opioid prescription after the intervention.
The mean number of pills per prescription decreased
14.8%, from 19.5 to 16.6 (absolute decrease 2.9; 95%
CI 2.6–3.1; p < 0.001) (Table 2). The decrease in prescrip-
tion size was temporally associated with the intervention
and was also sustained for 2.5 years of follow-up (Figure
2).
To show that the decrease in the number of pills pre-
scribed was not the result of staff turnover, we compared
changes in the number of pills for only providers who had
practiced in the ED during the entire time period (2007–
2014; n = 12) (Figure 3). Mean number of pills per pre-
scription decreased from 19.7 to 17.6 (absolute decrease
2.1; 95% CI 1.8–2.5; p < 0.001). The decrease was consis-
tent across providers, with the 10 providers with the
greatest number of opioid prescriptions all decreasing
(statistically significant at p < 0.001 for 9 of 10). For pro-
viders with continuous service, the mean (SD) number of
pills prescribed by physicians decreased from 21.0 (9.8)
to 18.3 (7.8) (p < 0.001), while that prescribed by PAs
decreased from 17.0 (6.5) to 14.3 (6.7) (p < 0.001).
DISCUSSION
Our study provides evidence of the effectiveness of an ED
opioid prescribing policy with reductions in the rate of
opioid prescribing and the number of doses per prescrip-
tion in the setting of state initiatives aimed at reducing
opioid prescriptions. The improvements were sustained
through 2.5 years after the intervention. Prescriptions
for oxycodone decreased most dramatically, with lesser
decreases in hydrocodone, now the most commonly pre-
scribed opioid and a designated Schedule III drug at the
time with a lower potential for abuse. Although the
Table 2. Visits with Opioid Prescriptions Before and After
the Intervention
Variable Before Intervention After Intervention
Dates 1/2007–9/2010 1/2012–6/2014
Patient visits, n 62,817 36,194
Visit with prescription,
n (%)
16,174 (25.7) 5,633 (15.6)
Opioid prescribed, n (%)
Hydrocodone/Vicodin 7,225 (11.5) 3,311 (9.1)
Oxycodone/Percocet 7,811 (12.4) 1,862 (5.1)
Hydromorphone 554 (0.9) 147 (0.4)
Codeine 425 (0.7) 164 (0.5)
Other* 159 (0.3) 149 (0.4)
No. of pills per
prescription,
mean (SD)
19.5 (8.6) 16.6 (7.2)
No. of pills prescribed
$20, n (%)
9,207 (56.9) 2,352 (41.7)
Primary diagnosis with
prescription,† n (%)
Ill-defined conditions 3,359 (16.9) 1,015 (9.9)
Injury and poison 5,668 (41.0) 1,848 (24.7)
Musculoskeletal 2,507 (48.5) 894 (30.7)
Digestive 1,191 (34.9) 378 (20.0)
Genitourinary 1,131 (36.1) 572 (30.8)
Other/unknown 2,318 (13.3) 926 (7.9)
Age group, n (%)
18–49 years 10,164 (31.6) 3,075 (17.5)
50–64 years 3,819 (25.4) 1,476 (16.7)
65+ years 2,191 (14.1) 1,081 (11.1)
SD = standard deviation.
All comparisons between before and after intervention are signif-
icant p < 0.001.
* Other drugs include tramadol (n = 194), morphine (n = 77), meth-
adone (n = 25), meperidine (n = 11), and fentanyl (n = 1).
† For five most common International Classification of Diseases,
9th
revision diagnosis groups: 780–799 ill-defined conditions,
800–999 injury and poison, 710–739 musculoskeletal, 520–579
digestive, and 580–629 genitourinary.
0.00
0.05
0.10
0.15
0.20
0.25
0.30
0.35
0.40
ProportionofEDVisitswithOpioidPrescription
2007q1 2008q1 2009q1 2010q1 2011q1 2012q1 2013q1 2014q1
Year Quarter
Figure 2. Statistical process control chart of opioid prescrip-
tion rates by quarter. ED = emergency department.
542 S. R. Osborn et al.
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decrease in pill count dropped only 14.8% on average,
when applied to the entire sum of prescriptions written
from an ED, this accounts for a considerable quantity
of opioid medication.
Franklin and colleagues have reported decreases in use
of long-acting opioids and in the number of unintentional
opioid-related deaths in the worker’s compensation pa-
tients in Washington State after implementation of the state
opioid prescribing guidelines (2). They also performed a
survey of primary care providers in Washington State,
identifying a decrease in provider self-reported opioid
prescribing (13,14). However, they were not able to
directly measure actual prescribing in the non–worker’s
compensation population. Previously, Gugelmann and
colleagues have reported success with a computer order-
entry system-based intervention on decreasing the use
of ED opioid ‘‘discharge packs,’’ and Baehren et al. re-
ported a decrease in opioid use after implementation of
a statewide prescription monitoring program (15,16). In
addition, Fox and colleagues found a decrease in ED
opioid prescribing after implementing a department
guideline specifically targeted to dental pain (8). Our
work looks more broadly at the effect of a multicomponent
intervention,onboththe rateofprescribingand the number
of pills for all adult ED patients.
The setting likely affected the success of the program.
Our ED is part of an institution with a long track record of
focus on Lean management principles (17,18). The
institutional culture strongly supports uniform adoption
of standardized processes and use of Lean quality-
improvement events to effect change (19,20). This
likely facilitated adoption of the new ED opioid policy.
Our ED opioid program must be viewed in the context
of the Washington State initiatives. The ED Opioid Abuse
Workgroup Opioid Prescribing Guidelines were endorsed
broadly by state medical professional and hospital
groups, with 90% of EDs reporting adoption of either
all or most of the guidelines (6). In Seattle, one ED staff
advocated an ‘‘Oxy-Free ED’’ in an effort to limit pre-
scription Schedule II drugs (6). Our opioid prescription
policy involved a similar transparent policy at triage
with patient education placards and materials designed
to reduce patient conflict with staff about the prescription
of these drugs. Additional programs, such as the Emer-
gency Department Information Exchange and the Pre-
scription Monitoring Program, have also been adopted
across the state. However, we do not have data to show
whether or not these other institutions have had similar
success in reducing opiate prescriptions.
In 2012, subsequent to our intervention, the Washing-
ton State Congress passed legislation to require hospitals
to support the exchange of patient information between
EDs, the implementation of the WA-ACEP ED Opioid
Prescribing Guidelines, and creation of individualized
ED care plans for patients requiring care (10). Similar ef-
forts in other states have included the New York City
Discharge Opioid Prescribing Guidelines that recom-
mend prescribing no more than 3 days of short-acting
opioid analgesics for non-cancer pain management,
checking in with primary care providers about prescrip-
tions from the ED, and restricting the use of opioids in
patients already taking opioids or benzodiazepines,
given the risk of further respiratory depression
(21,22). Prescription drug monitoring programs are also
becoming more prevalent across the United States (23).
The findings seen with this performance improvement
place further importance on the implementation of opioid
prescribing guidelines and the overall improvements in
prescription patterns expanded to a larger urban setting
as in our hospital. With continued increasing awareness
10
15
20
25
30
Mean#PillsperPrescription
2007q1 2008q1 2009q1 2010q1 2011q1 2012q1 2013q1 2014q1
Year Quarter
For providers with service in 2007 and 2014, N=13,885 orders
Figure 3. Statistical process control chart of number of pills per prescription by quarter for providers practicing in the emergency
department during the entire study period.
Prescription Opioid Policy Changes Prescribing Patterns 543
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and education on the effects of opioids, hospitals in
conjunction with patients and their advocates can appro-
priately manage pain with prescribing guidelines across
the United States.
Limitations
This study identifies correlation rather than causation.
Other concurrent ED initiatives included the formation
of the WADOH ED Opioid Abuse Work Group with
guidelines beginning in April 2009 and the Washington
State legislation in 2012, which set forth best practices,
including ‘‘adoption of strict guidelines for the prescrib-
ing of narcotics,’’ where ‘‘hospitals have also attested
they have trained ED physicians in how to enforce these
guidelines.’’ These measures informed our own efforts,
and their contribution to the success of our program
cannot be separated. In addition, although we are unable
to assess whether high visit-frequency patients formerly
seen at our institution are now seeking care (and opiates)
elsewhere, the state-level initiatives would seem to miti-
gate this potential bias.
A limitation of this study was the change in the propor-
tion of PA to MD providers in the ED in August 2009.
There were changes to the ED staffing before the ED
opioid intervention with replacement of daytime PA
hours with physician coverage. PAs in our ED primarily
evaluate lower-acuity patients. Some of the observed re-
ductions in opioid prescription in mid-2009 may be
related to differing practice patterns between the PA
and MD providers (13). However, we found significant
decreases in the number of pills prescribed in both PA
and MD providers when limiting the analysis to providers
with continuous service between 2007 and 2014. We were
unable to perform a similar analysis for the prescription
rates, so it is possible that new or different providers
contributed to the differences identified.
Another limitation is that our primary data source was
the EMR, which is an incomplete source of information.
Our EMR does capture all prescriptions written in the
ED, but we cannot confirm whether or not they were
actually filled. Our ED intervention was directed toward
decreasing opioid discharge prescriptions for pain.
However, our EMR data sources were insufficient to
accurately determine when pain was the primary reason
for the ED visit. We include all ED patients in the study
to avoid any bias in coding. Also, we are only able to
characterize patient diagnoses in broad categories
defined by discharge ICD-9 codes, with a limited ability
to compare different subgroups. In addition, there were
differences between the pre- and post-intervention
group demographics (Table 1), which, although small
in magnitude, were statistically significant due to the
large sample size.
We evaluated success of the opioid guidelines in terms
of reduction in opioids prescribed and not in terms of the
impact on patient pain management. Although the guide-
lines are explicitly aimed at reduction in prescriptions for
chronic, non-cancer pain, we have no ability to gauge
whether the measured reductions are clinically appro-
priate. It is possible that an additional outcome of imple-
mentation of an opioid policy is poorer pain management
in patients who could have been more adequately treated.
Further, after the intervention, there was a new apparent
plateau in the rate of narcotic prescriptions. However,
we cannot confirm whether this is the appropriate level
of prescribing without longer-term outcomes data,
including on abuse rates. Finally, the narcotic policy
might have contributed to a decrease in the number of
ED visits, with economic consequences.
CONCLUSIONS
The prescription of opioids for patients with chronic non-
cancer pain has dramatically increased during the course
of the past 2 decades in the United States, resulting in a
national epidemic of mortality associated with uninten-
tional overdose, dependence, and abuse. Our study dem-
onstrates that a formal ED policy with provider education
can decrease ED opioid prescribing by nearly 40%. To
help manage patient expectations, we placed the policy
openly throughout the ED so that staff could review the
policy with patients as necessary. This program, in
conjunction with statewide policies, can help reduce the
number of opioid prescriptions from the ED and might
have an effect on overall abuse and overdose patterns.
REFERENCES
1. Centers for Disease Control and Prevention (CDC). CDC grand
rounds: prescription drug overdoses—a US epidemic. MMWR
Morb Mortal Wkly Rep 2012;61:10–3.
2. Franklin GM, Mai J, Turner J, et al. Bending the prescription opioid
dosing and mortality curves: impact of the Washington State opioid
dosing guideline. Am J Ind Med 2012;55:325–31.
3. Rosenblum A, Parrino M, Schnoll SH, et al. Prescription opioid
abuse among enrollees into methadone maintenance treatment.
Drug Alcohol Depend 2007;90:64–71.
4. Centers for Disease Control and Prevention (CDC). Vital
signs: overdoses of prescription opioid pain relievers—United
States, 1999–2008. MMWR Morb Mortal Wkly Rep 2011;60:
1487–92.
5. Centers for Disease Control and Prevention (CDC). Vital signs:
overdoses of prescription opioid pain relievers and other drugs
among women—United States, 1999–2010. MMWR Morb Mortal
Wkly Rep 2013;62:537–42.
6. Neven DE, Sabel JC, Howell DN, Carlisle RJ. The development of
the Washington State Emergency Department Opioid Prescribing
Guidelines. J Med Toxicol 2012;8:353–9.
7. Centers for Disease Control and Prevention (CDC). Overdose
deaths involving prescription opioids among Medicaid enroll-
ees—Washington 2004–2007. MMWR Morb Mort Wkly Rep
2009;58:1171–5.
544 S. R. Osborn et al.
Downloaded for Anonymous User (n/a) at Virginia Mason Medical Center - JCon from ClinicalKey.com by Elsevier on February 28, 2019.
For personal use only. No other uses without permission. Copyright ©2019. Elsevier Inc. All rights reserved.
8. Fox TR, Li J, Stevens S, Tippie T. A performance improvement
prescribing guideline reduces opioid prescriptions for emer-
gency department dental pain patients. Ann Emerg Med 2013;
62:237–40.
9. Mazer-Amirshahi M, Mullins PM, Rasooly I, et al. Rising
opioid prescribing in adult U.S. emergency department visits:
2001-2010. Acad Emerg Med 2014;21:236–43.
10. Berwick DM. The science of improvement. JAMA 2008;299:
1182–4.
11. Office of the Chief Medical Officer. Report to the legislature:
emergency department utilization: update on assumed savings
from best practices implementation. Olympia, WA: Washington
State Health Care Authority; 2014. Available at: http://www.
hca.wa.gov/Documents/EmergencyDeptUtilization.pdf. Accessed
December 30, 2014.
12. ED waiting room posters on prescribing pain medications may
violate EMTALA. 2015. Available at: http://www.acepnow.com/
article/ed-waiting-room-posters-prescribing-pain-medications-may-
violate-emtala/3/. Accessed November 16, 2015.
13. Ganem VJ, Mora AG, Varney SM, Bebarta VS. Emergency depart-
ment opioid prescribing practices for chronic pain: a 3 year analysis.
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14. Franklin GM, Fulton-Kehoe D, Turner JA, et al. Changes in opioid
prescribing for chronic pain in Washington state. J Am Board Fam
Med 2013;26:394–400.
15. Gugelmann H, Shofer FS, Meisel ZF, et al. Multidisciplinary inter-
vention decreases the use of opioid medication discharge packs
from 2 urban EDs. Am J Emerg Med 2013;31:1343–8.
16. Baehren DF, Marco CA, Droz DE, et al. A statewide prescription
monitoring program affects emergency department prescribing be-
haviors. Ann Emerg Med 2010;56:19–23.
17. Bush RW. Reducing waste in US health care systems. JAMA 2007;
297:871–4.
18. Ohno T. Toyota Production System: Beyond Large-Scale Produc-
tion. New York: Productivity Press; 1998.
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Center’s Pursuit of the Perfect Patient Experience. New York: Pro-
ductivity Press/Taylor & Francis Group; 2011.
20. Kaplan GS, Patterson SH, Ching JM, et al. Why Lean doesn’t work
for everyone. BMJ Qual Saf 2014;23:970–3.
21. Washington State Legislature. Third Engrossed Substitute House
Bill 2127. Available at: http://lawfilesext.leg.wa.gov/biennium/
2011-12/Pdf/Bills/House%20Passed%20Legislature/2127-S.PL.
pdf. Accessed December 30, 2014.
22. Chu J, Farmer B, Ginsburg BY, et al. New York City Emergency
Department Discharge Opioid Prescribing Guidelines. 2013. Avail-
able at: http://www.nyc.gov/html/doh/downloads/pdf/basas/opioid-
prescribing-guidelines.pdf. Accessed December 14, 2014.
23. Todd KH. Pain and prescription monitoring programs in the emer-
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Prescription Opioid Policy Changes Prescribing Patterns 545
Downloaded for Anonymous User (n/a) at Virginia Mason Medical Center - JCon from ClinicalKey.com by Elsevier on February 28, 2019.
For personal use only. No other uses without permission. Copyright ©2019. Elsevier Inc. All rights reserved.
ARTICLE SUMMARY
1. Why is this topic important?
Opioid abuse is a significant, nationwide epidemic and
as yet there are few proven strategies to address it.
2. What does this study attempt to show?
This study shows that implementation of a prescription
policy in the setting of statewide initiatives can signifi-
cantly reduce the number of opioid prescriptions from
an emergency department.
3. What are the key findings?
There was a significant drop in the number of opioid
prescriptions per discharged patient, the number of pills
per prescription, and a change to less potent opioids.
4. How is patient care impacted?
Reduction in opioid prescriptions from the emergency
department for chronic pain can contribute to lowering
opioid dependence and related morbidity and mortality.
546 S. R. Osborn et al.
Downloaded for Anonymous User (n/a) at Virginia Mason Medical Center - JCon from ClinicalKey.com by Elsevier on February 28, 2019.
For personal use only. No other uses without permission. Copyright ©2019. Elsevier Inc. All rights reserved.

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Changes in Provider Prescribing Patterns After Implementation of an Emergency Department Prescription Opioid Policy

  • 1. Pharmacology in Emergency Medicine CHANGES IN PROVIDER PRESCRIBING PATTERNS AFTER IMPLEMENTATION OF AN EMERGENCY DEPARTMENT PRESCRIPTION OPIOID POLICY Scott R. Osborn, MD, Julianna Yu, MD, Barbara Williams, PHD, Maria Vasilyadis, MD, and C. Craig Blackmore, MD, MPH Virginia Mason Medical Center, Seattle, Washington Reprint Address: Scott R. Osborn, MD, Virginia Mason Medical Center, 1010 Spring Street, Seattle, WA 98101 , Abstract—Background: Prescription opioid-associated abuseandoverdoseisa significantcauseofmorbidityandmor- talityintheUnitedStates.Opioidprescriptionsgeneratedfrom emergency departments (EDs) nationwide have increased dramatically over the past 20 years, and opioid-related over- dosedeathshavebecomeanepidemic,accordingtotheCenters forDiseaseControlandPrevention.Objective: Ouraimwasto determine the effectiveness of implementing a prescription policy for opioids on overall opioid prescribing patterns in a hospitalED.Methods: TheEDprovidergroupofanacademic, non-university–affiliated urban hospital with 23,000 annual patient visits agreed to opioid prescribing guidelines for chronic pain with the goal of limiting prescriptions that may be used for abuseor diversion. Theseguidelines were instituted in the ED through collaborative staff meetings and educational and training sessions. We used the electronic medical record to analyze the number and type of opioid discharge prescriptions during the study period from 2006–2014, before and after the prescribing guidelines were instituted in the ED. Results: The number of patients discharged with a prescription for opioids decreased 39.6% (25.7% to 15.6%; absolute decrease 10.2%; 95%confidenceinterval[CI]9.6–10.7;p<0.001)aftertheinter- vention. The improvements were sustained 2.5 years after the intervention. Decreases were seen in all major opioids (hydro- codone, oxycodone, hydromorphone, and codeine). The num- ber of pills per prescription also decreased 14.8%, from 19.5% to 16.6% (absolute decrease 2.9; 95% CI 2.6–3.1; p < 0.001). Conclusions: Implementation of an ED prescription opioidpolicywasassociatedwithasignificantreductionintotal opioid prescriptions and in the number of pills per pre- scription. Ó 2016 Elsevier Inc. All rights reserved. , Keywords—opioid; narcotic; overdose; chronic pain; prescription policy INTRODUCTION The Centers for Disease Control and Prevention has classi- fied prescription drug abuse as an epidemic due to the recent dramatic increase in prescription drug overdose deaths in the past decade, with >13,000 deaths nationally since 2007 (1,2). The prescription of opioids for noncancer pain has also raised concerns for substance abuse, prescription drug diversion, increase in emergency department (ED) visits, overutilization of ED resources, and traumatic injuries caused by nonmedical use of prescription opioids. Among individuals who abused prescription opioids upon entering methadone treatment, 13% reported obtaining their opioids from EDs (3). Pre- scriptionopioidpainrelieversare theleadingcauseofover- dose deaths in the United States, accounting for 73.8% of prescription drug overdose deaths in 2008 (4). Opioid deaths surpassed motor-vehicle–related injuries as the highest cause of injury and death for the past several years (5). ED visits for prescription opioid misuse or diversion account for an estimated 950,000 ED visits each year (1). Of particular concern, Washington State Department of Health (WADOH) data suggested higher rates of drug overdose deaths and a higher percentage of nonmed- ical use of prescription pain medication in Washington State compared to the rest of the nation (6,7). Several RECEIVED: 12 June 2015; FINAL SUBMISSION RECEIVED: 15 January 2016; ACCEPTED: 19 July 2016 538 The Journal of Emergency Medicine, Vol. 52, No. 4, pp. 538–546, 2017 Ó 2016 Elsevier Inc. All rights reserved. 0736-4679/$ - see front matter http://dx.doi.org/10.1016/j.jemermed.2016.07.120 Downloaded for Anonymous User (n/a) at Virginia Mason Medical Center - JCon from ClinicalKey.com by Elsevier on February 28, 2019. For personal use only. No other uses without permission. Copyright ©2019. Elsevier Inc. All rights reserved.
  • 2. potentially important factors in this increase include deregulation of prescription opioids in the mid-1990s, promotion of pain control initiatives as the fifth vital sign by The Joint Commission in 2001 with associated changes in provider prescribing patterns and creation of a long-acting formulation of oxycodone (6,8,9). WADOH formed the ED Opioid Abuse Workgroup in 2009, a multi-stakeholder collaboration including the Washington State Hospital Association, Washington State Medical Association, and WA-ACEP (Washington State Chapter of American College of Emergency Physi- cians). This initiative led to the draft Opioid Prescribing Guidelines by mid-2010, designed to help curb the rapidly increasing opioid prescribing patterns and over- dose rates (6). Importance There has been little analysis of the impact of an ED Opioid Prescribing Policy. Given the scope of this public health concern, implementing effective policies will be critical in reducing opioid prescription-related abuses and overdoses. Goals of This Investigation Our objective was to determine the effectiveness of im- plementing an opioid prescription policy on reducing opioid prescribing patterns at an urban, teaching, non– university-affiliated hospital. MATERIALS AND METHODS Setting This study was conducted as part of a quality- improvement project, resulting in a waiver by the Institu- tional Review Board. The setting is a 336-bed nonuniver- sity, teaching hospital serving primarily adults in the Pacific Northwest, with approximately 23,000 ED visits per year and about 16,000 ED visits per year that result in outpatient discharges. Study Design We performed a pre- and post-intervention time series study in which ED opioid prescription rates were compared during a 7-year period. The primary outcome was the ED opioid prescription rate, defined as the num- ber of ED visits with an opioid prescription at discharge, as a proportion of the total number of ED visits. A secondary outcome was the dispensing quantity (number of tablets or capsules prescribed per prescription). To insure that observed differences were not related to changes in providers, we performed a subanalysis on dispensing quantity limited to the providers who were on staff in the ED throughout the entire study timeframe. The study was based on clinical and pharmacy data for ED visits retrieved retrospectively from the electronic medical record (EMR) (Cerner Corporation, Kansas City, MO), and included all pharmacy prescriptions for opioid tablets or capsules, including hydrocodone, oxy- codone, codeine, hydromorphone, and tramadol. The presence or absence of potential confounders, including payer; level of services provided (Current Procedure Ter- minology code); and demographic information, including age, sex, ED length of stay, and discharge disposition; was also determined from the EMR. Medications were included in the analysis if they were prescribed by 1 of 34 ED providers, including both physician’s assistants and physicians. If there were two opioid prescriptions during the same visit, the first prescription was used. Less than 1% of all ED visits had two opioid prescrip- tions, and a chart review revealed that there was no consistent pattern as to which prescription was more reli- able. Medications administered in the ED were not considered for the outcome measures. We included patients aged 18 years and older who had an ED visit between January 2007 and June 2014 and who were not admitted to the hospital or the observation unit. The primary analysis of ED opioid use was based on comparing the time period before the intervention (January 2007–September 2010) with the time period after intervention (January 2012–June 2014). The time- frame from October 2010 to December 2011 was the period in which the quality-improvement intervention occurred and was therefore excluded from the pre- and post-comparison. Means for continuous variables were compared using t-tests and proportions were compared with c2 test. To define underlying trends and changes over time that might not be related to the quality-improvement intervention, the data for the entire time period (January 2007 to June 2014) were assessed graphically using sta- tistical process control charts. Statistical process control charts allow determination of whether variability in data in a time series can be attributed to random variation or to systematic change, and represent a method of choice for analyzing quality-improvement data (10,11). All statistics were performed using STATA MP, version 12 (StataCorp, College Station, TX). Intervention We adopted prescribing guidelines between fall 2010 and spring 2011 based on the Washington ED Opioid Abuse Work Group set of guidelines, in line with other medical systems within Washington state (Figure 1) (6). Prescription Opioid Policy Changes Prescribing Patterns 539 Downloaded for Anonymous User (n/a) at Virginia Mason Medical Center - JCon from ClinicalKey.com by Elsevier on February 28, 2019. For personal use only. No other uses without permission. Copyright ©2019. Elsevier Inc. All rights reserved.
  • 3. Washington ED Opioid Prescribing Guidelines (Abridged) 1. One medical provider should provide all opioids to treat a patient's chronic pain 2. The administration of intravenous and intramuscular opioids in the ED for the relief of acute exacerbations of chronic pain is discouraged 3. Emergency medical providers should not provide replacement prescriptions for controlled substances that were lost, destroyed, or stolen 4. Emergency medical providers should not provide replacement doses of methadone for patients in a methadone treatment program 5. Long-acting or controlled-release opioids (such as OxyContin®, fentanyl patches, and methadone) should not be prescribed from the ED 6. EDs are encouraged to share the ED visit history of patients with other emergency physicians who are treating the patient using an Emergency Department Information Exchange (EDIE) system 7. Physicians should send patient pain agreements to local EDs and work to include a plan for pain treatment in the ED 8. Prescriptions for controlled substances from the ED should state that the patient is required to provide a government-issued picture identification (ID) to the pharmacy filling the prescription 9. EDs are encouraged to photograph patients who present for pain-related complaints without a government-issued photo ID 10. EDs should coordinate the care of patients who frequently visit the ED using an ED care coordination program 11. EDs should maintain a list of clinics that provide primary care for patients of all payer types 12. EDs should perform screening, brief interventions, and treatment referrals for patients with suspected prescription opioid abuse problems 13. The administration of Demerol® (meperidine) in the ED is discouraged 14. For exacerbations of chronic pain, the emergency medical provider should contact the patient's primary opioid prescriber or pharmacy. The emergency medical provider should only prescribe enough pills to last until the office of the patient's primary opioid prescriber opens 15. Prescriptions for opioid pain medication from the ED for acute injuries, such as fractured bones, in most cases should not exceed 30 pills 16. ED patients should be screened for substance abuse prior to prescribing opioid medication for acute pain 17. The emergency physician is required by law to evaluate an ED patient who reports pain. The law allows the emergency physician to use their clinical judgment when treating pain and does not require the use of opioids Figure 1. Washington Emergency Department (ED) Opioid Prescribing Guidelines (Abridged). 540 S. R. Osborn et al. Downloaded for Anonymous User (n/a) at Virginia Mason Medical Center - JCon from ClinicalKey.com by Elsevier on February 28, 2019. For personal use only. No other uses without permission. Copyright ©2019. Elsevier Inc. All rights reserved.
  • 4. The opioid prescribing guidelines were presented at the ED section meeting in 2010 and approved by the pro- vider group as a whole. They were subsequently approved by the Hospital Pharmacy and Therapeutics Committee. Implementation of the guidelines included development of patient education pamphlets and provider education focused on changing practice patterns. It was gradually implemented and universally adopted by all providers over the course of 2011. Practice recommendations were instituted through collaborative meetings with other hospitals in the area, didactic departmental lectures, and continuing education to nurses and providers. The pharmacy provided feed- back in the form of comparisons that illustrated individ- ual practice patterns in comparison with the group. There were no opioid formulary changes at the hospital pharmacies during the study period. Nursing staff edu- cation took place in daily huddles, e-mail communica- tion, and educational fliers. There was a collaboration with the Communications Department to make patient- friendly fliers for staff to hand out to patients and plac- ards to post. Placards outlining the opioid prescribing guidelines were posted in ED treatment rooms and in the waiting room. In January 2013, the South Carolina Hospital Asso- ciation presented a concern to the Centers for Medicare and Medicaid Services regarding the practice of posting such placards in the ED waiting room and treatment areas as a possible violation of federal Emergency Medical Treatment and Active Labor Act law. As a result, the ma- jority of Washington State EDs—ours included—elected to remove these placards (12). RESULTS Between January 2007 and June 2014, there were 116,676 ED patient visits and 25,219 prescriptions for opioids. There were 34 providers who prescribed opioids in the ED, 11 were physician’s assistants (PA) and 23 were phy- sicians. Mean (standard deviation [SD]) patient age was 51.8 (20.2) years (range 18–106 years) and 61,693 (53%) were female. Patients after the intervention were slightly older (52.2 vs. 51.3 years; p < 0.001), and there were small differences in diagnosis categories (Table 1). Table 1. Description of All Patients Evaluated in the Emergency Department Total Before Intervention During Intervention After Intervention Dates 1/2007–6/2014 1/2007–9/2010 10/2010–12/2011 1/2012–6/2014 Patient visits, n 116,676 62,817 17,665 36,194 Visit characteristics Age, y, mean (SD) 51.8 (20.2) 51.3 (20.0) 52.6 (20.4) 52.2 (20.4) Female, n (%) 61,693 (53) 33,126 (53) 9,503 (54) 19,064 (53) Payor type, n (%) Commercial 48,715 (42) 26,349 (42) 7,449 (42) 14,917 (41) Medicare 34,103 (29) 17,501 (28) 5,385 (30) 11,217 (31) Medicaid 13,616 (12) 7,440 (12) 1,997 (11) 4,179 (12) Uninsured 12,001 (10) 6,160 (10) 1,897 (11) 3,944 (11) Other/unknown 8,241 (7) 5,367 (9) 937 (5) 1,937 (5) LOS, min, mean (SD) 184 (118) 188 (122) 184 (110) 176 (113) LOS $3 h, n (%) 50,226 (43) 27,898 (45) 7,728 (44) 14,600 (40) Discharge disposition, n (%) Home 111,143 (95) 60,017 (96) 16,762 (95) 34,364 (95) Against medical advice 3,083 (3) 1,534 (2) 434 (2) 1,115 (3) Other 2,450 (2) 1,266 (2) 469 (3) 715 (2) CPT code, n (%) 99281, 1 service 420 (1) 334 (1) 51 (1) 35 (1) 99282, 2 services 5,545 (5) 1,615 (3) 1,052 (6) 2,878 (8) 99283, 2 services 36,200 (31) 21,823 (35) 4,820 (27) 9,557 (26) 99284, 5 services 43,919 (38) 23,123 (37) 5,313 (30) 15,483 (43) 99285, 8 services 25,003 (21) 13,358 (21) 5,900 (33) 5,745 (16) Other/unknown 5,589 (5) 2,564 (4) 529 (3) 2,496 (7) Primary ICD-9 diagnosis,* n (%) Ill-defined conditions 35,575 (30) 19,893 (32) 5,393 (31) 10,289 (28) Injury and poison 24,990 (21) 13,811 (22) 3,703 (21) 7,476 (21) Musculoskeletal 9,542 (8) 5,166 (8) 1,463 (8) 2,913 (8) Digestive 6,242 (5) 3,413 (5) 942 (5) 1,887 (5) Genitourinary 6,001 (5) 3,135 (5) 1,006 (6) 1,860 (5) Other/unknown 34,326 (29) 17,399 (28) 5,158 (29) 11,769 (33) CPT = Current Procedural Terminology; LOS = length of stay; SD = standard deviation. All comparisons between before and after intervention are significant p < 0.001, except for sex. * For five most common International Classification of Diseases, 9th revision (ICD-9) diagnosis groups: 780–799 ill-defined conditions, 800–999 injury and poison, 710–739 musculoskeletal, 520–579 digestive, and 580–629 genitourinary. Prescription Opioid Policy Changes Prescribing Patterns 541 Downloaded for Anonymous User (n/a) at Virginia Mason Medical Center - JCon from ClinicalKey.com by Elsevier on February 28, 2019. For personal use only. No other uses without permission. Copyright ©2019. Elsevier Inc. All rights reserved.
  • 5. After the intervention, there was a 39.6% decrease in the proportion of ED visits resulting in a discharge opioid prescription (from 25.7% to 15.6%, absolute decrease 10.2 percentage points; 95% CI 9.6–10.7; p < 0.001, Table 2). This decrease was temporally associated with the opioid prescription intervention, and was sustained after the intervention, when evaluated using statistical process control charts plotted by quarter (Figure 2). Decreases were greatest in oxycodone (7.3; 95% CI 6.9–7.7), but were also substantial in hydrocodone (2.4; 95% CI 2.0–2.8), hydromorphone (0.5; 95% CI 0.4–0.6), and codeine (0.2; 95% CI 0.1–0.3) (Table 2). These reductions were observed in patients with the primary International Classification of Diseases, 9th revision (ICD-9) diagnoses of musculoskeletal problems, including low back pain, limb pain, and joint pain (Table 2). The largest reduction was seen in patients aged 18–49 years (from 31.6% to 17.5% prescribed), while the group with the smallest reduction were those older than age 65 years (14.4% to 11.1% prescribed). The decrease in proportion of visits with an opioid was sustained for 2.5 years of follow-up (Figure 2). We also identified a significant change in the number of pills per opioid prescription after the intervention. The mean number of pills per prescription decreased 14.8%, from 19.5 to 16.6 (absolute decrease 2.9; 95% CI 2.6–3.1; p < 0.001) (Table 2). The decrease in prescrip- tion size was temporally associated with the intervention and was also sustained for 2.5 years of follow-up (Figure 2). To show that the decrease in the number of pills pre- scribed was not the result of staff turnover, we compared changes in the number of pills for only providers who had practiced in the ED during the entire time period (2007– 2014; n = 12) (Figure 3). Mean number of pills per pre- scription decreased from 19.7 to 17.6 (absolute decrease 2.1; 95% CI 1.8–2.5; p < 0.001). The decrease was consis- tent across providers, with the 10 providers with the greatest number of opioid prescriptions all decreasing (statistically significant at p < 0.001 for 9 of 10). For pro- viders with continuous service, the mean (SD) number of pills prescribed by physicians decreased from 21.0 (9.8) to 18.3 (7.8) (p < 0.001), while that prescribed by PAs decreased from 17.0 (6.5) to 14.3 (6.7) (p < 0.001). DISCUSSION Our study provides evidence of the effectiveness of an ED opioid prescribing policy with reductions in the rate of opioid prescribing and the number of doses per prescrip- tion in the setting of state initiatives aimed at reducing opioid prescriptions. The improvements were sustained through 2.5 years after the intervention. Prescriptions for oxycodone decreased most dramatically, with lesser decreases in hydrocodone, now the most commonly pre- scribed opioid and a designated Schedule III drug at the time with a lower potential for abuse. Although the Table 2. Visits with Opioid Prescriptions Before and After the Intervention Variable Before Intervention After Intervention Dates 1/2007–9/2010 1/2012–6/2014 Patient visits, n 62,817 36,194 Visit with prescription, n (%) 16,174 (25.7) 5,633 (15.6) Opioid prescribed, n (%) Hydrocodone/Vicodin 7,225 (11.5) 3,311 (9.1) Oxycodone/Percocet 7,811 (12.4) 1,862 (5.1) Hydromorphone 554 (0.9) 147 (0.4) Codeine 425 (0.7) 164 (0.5) Other* 159 (0.3) 149 (0.4) No. of pills per prescription, mean (SD) 19.5 (8.6) 16.6 (7.2) No. of pills prescribed $20, n (%) 9,207 (56.9) 2,352 (41.7) Primary diagnosis with prescription,† n (%) Ill-defined conditions 3,359 (16.9) 1,015 (9.9) Injury and poison 5,668 (41.0) 1,848 (24.7) Musculoskeletal 2,507 (48.5) 894 (30.7) Digestive 1,191 (34.9) 378 (20.0) Genitourinary 1,131 (36.1) 572 (30.8) Other/unknown 2,318 (13.3) 926 (7.9) Age group, n (%) 18–49 years 10,164 (31.6) 3,075 (17.5) 50–64 years 3,819 (25.4) 1,476 (16.7) 65+ years 2,191 (14.1) 1,081 (11.1) SD = standard deviation. All comparisons between before and after intervention are signif- icant p < 0.001. * Other drugs include tramadol (n = 194), morphine (n = 77), meth- adone (n = 25), meperidine (n = 11), and fentanyl (n = 1). † For five most common International Classification of Diseases, 9th revision diagnosis groups: 780–799 ill-defined conditions, 800–999 injury and poison, 710–739 musculoskeletal, 520–579 digestive, and 580–629 genitourinary. 0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 ProportionofEDVisitswithOpioidPrescription 2007q1 2008q1 2009q1 2010q1 2011q1 2012q1 2013q1 2014q1 Year Quarter Figure 2. Statistical process control chart of opioid prescrip- tion rates by quarter. ED = emergency department. 542 S. R. Osborn et al. Downloaded for Anonymous User (n/a) at Virginia Mason Medical Center - JCon from ClinicalKey.com by Elsevier on February 28, 2019. For personal use only. No other uses without permission. Copyright ©2019. Elsevier Inc. All rights reserved.
  • 6. decrease in pill count dropped only 14.8% on average, when applied to the entire sum of prescriptions written from an ED, this accounts for a considerable quantity of opioid medication. Franklin and colleagues have reported decreases in use of long-acting opioids and in the number of unintentional opioid-related deaths in the worker’s compensation pa- tients in Washington State after implementation of the state opioid prescribing guidelines (2). They also performed a survey of primary care providers in Washington State, identifying a decrease in provider self-reported opioid prescribing (13,14). However, they were not able to directly measure actual prescribing in the non–worker’s compensation population. Previously, Gugelmann and colleagues have reported success with a computer order- entry system-based intervention on decreasing the use of ED opioid ‘‘discharge packs,’’ and Baehren et al. re- ported a decrease in opioid use after implementation of a statewide prescription monitoring program (15,16). In addition, Fox and colleagues found a decrease in ED opioid prescribing after implementing a department guideline specifically targeted to dental pain (8). Our work looks more broadly at the effect of a multicomponent intervention,onboththe rateofprescribingand the number of pills for all adult ED patients. The setting likely affected the success of the program. Our ED is part of an institution with a long track record of focus on Lean management principles (17,18). The institutional culture strongly supports uniform adoption of standardized processes and use of Lean quality- improvement events to effect change (19,20). This likely facilitated adoption of the new ED opioid policy. Our ED opioid program must be viewed in the context of the Washington State initiatives. The ED Opioid Abuse Workgroup Opioid Prescribing Guidelines were endorsed broadly by state medical professional and hospital groups, with 90% of EDs reporting adoption of either all or most of the guidelines (6). In Seattle, one ED staff advocated an ‘‘Oxy-Free ED’’ in an effort to limit pre- scription Schedule II drugs (6). Our opioid prescription policy involved a similar transparent policy at triage with patient education placards and materials designed to reduce patient conflict with staff about the prescription of these drugs. Additional programs, such as the Emer- gency Department Information Exchange and the Pre- scription Monitoring Program, have also been adopted across the state. However, we do not have data to show whether or not these other institutions have had similar success in reducing opiate prescriptions. In 2012, subsequent to our intervention, the Washing- ton State Congress passed legislation to require hospitals to support the exchange of patient information between EDs, the implementation of the WA-ACEP ED Opioid Prescribing Guidelines, and creation of individualized ED care plans for patients requiring care (10). Similar ef- forts in other states have included the New York City Discharge Opioid Prescribing Guidelines that recom- mend prescribing no more than 3 days of short-acting opioid analgesics for non-cancer pain management, checking in with primary care providers about prescrip- tions from the ED, and restricting the use of opioids in patients already taking opioids or benzodiazepines, given the risk of further respiratory depression (21,22). Prescription drug monitoring programs are also becoming more prevalent across the United States (23). The findings seen with this performance improvement place further importance on the implementation of opioid prescribing guidelines and the overall improvements in prescription patterns expanded to a larger urban setting as in our hospital. With continued increasing awareness 10 15 20 25 30 Mean#PillsperPrescription 2007q1 2008q1 2009q1 2010q1 2011q1 2012q1 2013q1 2014q1 Year Quarter For providers with service in 2007 and 2014, N=13,885 orders Figure 3. Statistical process control chart of number of pills per prescription by quarter for providers practicing in the emergency department during the entire study period. Prescription Opioid Policy Changes Prescribing Patterns 543 Downloaded for Anonymous User (n/a) at Virginia Mason Medical Center - JCon from ClinicalKey.com by Elsevier on February 28, 2019. For personal use only. No other uses without permission. Copyright ©2019. Elsevier Inc. All rights reserved.
  • 7. and education on the effects of opioids, hospitals in conjunction with patients and their advocates can appro- priately manage pain with prescribing guidelines across the United States. Limitations This study identifies correlation rather than causation. Other concurrent ED initiatives included the formation of the WADOH ED Opioid Abuse Work Group with guidelines beginning in April 2009 and the Washington State legislation in 2012, which set forth best practices, including ‘‘adoption of strict guidelines for the prescrib- ing of narcotics,’’ where ‘‘hospitals have also attested they have trained ED physicians in how to enforce these guidelines.’’ These measures informed our own efforts, and their contribution to the success of our program cannot be separated. In addition, although we are unable to assess whether high visit-frequency patients formerly seen at our institution are now seeking care (and opiates) elsewhere, the state-level initiatives would seem to miti- gate this potential bias. A limitation of this study was the change in the propor- tion of PA to MD providers in the ED in August 2009. There were changes to the ED staffing before the ED opioid intervention with replacement of daytime PA hours with physician coverage. PAs in our ED primarily evaluate lower-acuity patients. Some of the observed re- ductions in opioid prescription in mid-2009 may be related to differing practice patterns between the PA and MD providers (13). However, we found significant decreases in the number of pills prescribed in both PA and MD providers when limiting the analysis to providers with continuous service between 2007 and 2014. We were unable to perform a similar analysis for the prescription rates, so it is possible that new or different providers contributed to the differences identified. Another limitation is that our primary data source was the EMR, which is an incomplete source of information. Our EMR does capture all prescriptions written in the ED, but we cannot confirm whether or not they were actually filled. Our ED intervention was directed toward decreasing opioid discharge prescriptions for pain. However, our EMR data sources were insufficient to accurately determine when pain was the primary reason for the ED visit. We include all ED patients in the study to avoid any bias in coding. Also, we are only able to characterize patient diagnoses in broad categories defined by discharge ICD-9 codes, with a limited ability to compare different subgroups. In addition, there were differences between the pre- and post-intervention group demographics (Table 1), which, although small in magnitude, were statistically significant due to the large sample size. We evaluated success of the opioid guidelines in terms of reduction in opioids prescribed and not in terms of the impact on patient pain management. Although the guide- lines are explicitly aimed at reduction in prescriptions for chronic, non-cancer pain, we have no ability to gauge whether the measured reductions are clinically appro- priate. It is possible that an additional outcome of imple- mentation of an opioid policy is poorer pain management in patients who could have been more adequately treated. Further, after the intervention, there was a new apparent plateau in the rate of narcotic prescriptions. However, we cannot confirm whether this is the appropriate level of prescribing without longer-term outcomes data, including on abuse rates. Finally, the narcotic policy might have contributed to a decrease in the number of ED visits, with economic consequences. CONCLUSIONS The prescription of opioids for patients with chronic non- cancer pain has dramatically increased during the course of the past 2 decades in the United States, resulting in a national epidemic of mortality associated with uninten- tional overdose, dependence, and abuse. Our study dem- onstrates that a formal ED policy with provider education can decrease ED opioid prescribing by nearly 40%. To help manage patient expectations, we placed the policy openly throughout the ED so that staff could review the policy with patients as necessary. This program, in conjunction with statewide policies, can help reduce the number of opioid prescriptions from the ED and might have an effect on overall abuse and overdose patterns. REFERENCES 1. Centers for Disease Control and Prevention (CDC). CDC grand rounds: prescription drug overdoses—a US epidemic. MMWR Morb Mortal Wkly Rep 2012;61:10–3. 2. Franklin GM, Mai J, Turner J, et al. Bending the prescription opioid dosing and mortality curves: impact of the Washington State opioid dosing guideline. Am J Ind Med 2012;55:325–31. 3. Rosenblum A, Parrino M, Schnoll SH, et al. Prescription opioid abuse among enrollees into methadone maintenance treatment. Drug Alcohol Depend 2007;90:64–71. 4. Centers for Disease Control and Prevention (CDC). Vital signs: overdoses of prescription opioid pain relievers—United States, 1999–2008. MMWR Morb Mortal Wkly Rep 2011;60: 1487–92. 5. Centers for Disease Control and Prevention (CDC). Vital signs: overdoses of prescription opioid pain relievers and other drugs among women—United States, 1999–2010. MMWR Morb Mortal Wkly Rep 2013;62:537–42. 6. Neven DE, Sabel JC, Howell DN, Carlisle RJ. The development of the Washington State Emergency Department Opioid Prescribing Guidelines. J Med Toxicol 2012;8:353–9. 7. Centers for Disease Control and Prevention (CDC). Overdose deaths involving prescription opioids among Medicaid enroll- ees—Washington 2004–2007. MMWR Morb Mort Wkly Rep 2009;58:1171–5. 544 S. R. Osborn et al. Downloaded for Anonymous User (n/a) at Virginia Mason Medical Center - JCon from ClinicalKey.com by Elsevier on February 28, 2019. For personal use only. No other uses without permission. Copyright ©2019. Elsevier Inc. All rights reserved.
  • 8. 8. Fox TR, Li J, Stevens S, Tippie T. A performance improvement prescribing guideline reduces opioid prescriptions for emer- gency department dental pain patients. Ann Emerg Med 2013; 62:237–40. 9. Mazer-Amirshahi M, Mullins PM, Rasooly I, et al. Rising opioid prescribing in adult U.S. emergency department visits: 2001-2010. Acad Emerg Med 2014;21:236–43. 10. Berwick DM. The science of improvement. JAMA 2008;299: 1182–4. 11. Office of the Chief Medical Officer. Report to the legislature: emergency department utilization: update on assumed savings from best practices implementation. Olympia, WA: Washington State Health Care Authority; 2014. Available at: http://www. hca.wa.gov/Documents/EmergencyDeptUtilization.pdf. Accessed December 30, 2014. 12. ED waiting room posters on prescribing pain medications may violate EMTALA. 2015. Available at: http://www.acepnow.com/ article/ed-waiting-room-posters-prescribing-pain-medications-may- violate-emtala/3/. Accessed November 16, 2015. 13. Ganem VJ, Mora AG, Varney SM, Bebarta VS. Emergency depart- ment opioid prescribing practices for chronic pain: a 3 year analysis. J Med Toxicol 2015;11:288–94. 14. Franklin GM, Fulton-Kehoe D, Turner JA, et al. Changes in opioid prescribing for chronic pain in Washington state. J Am Board Fam Med 2013;26:394–400. 15. Gugelmann H, Shofer FS, Meisel ZF, et al. Multidisciplinary inter- vention decreases the use of opioid medication discharge packs from 2 urban EDs. Am J Emerg Med 2013;31:1343–8. 16. Baehren DF, Marco CA, Droz DE, et al. A statewide prescription monitoring program affects emergency department prescribing be- haviors. Ann Emerg Med 2010;56:19–23. 17. Bush RW. Reducing waste in US health care systems. JAMA 2007; 297:871–4. 18. Ohno T. Toyota Production System: Beyond Large-Scale Produc- tion. New York: Productivity Press; 1998. 19. Kenney C. Transforming Health Care: Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience. New York: Pro- ductivity Press/Taylor & Francis Group; 2011. 20. Kaplan GS, Patterson SH, Ching JM, et al. Why Lean doesn’t work for everyone. BMJ Qual Saf 2014;23:970–3. 21. Washington State Legislature. Third Engrossed Substitute House Bill 2127. Available at: http://lawfilesext.leg.wa.gov/biennium/ 2011-12/Pdf/Bills/House%20Passed%20Legislature/2127-S.PL. pdf. Accessed December 30, 2014. 22. Chu J, Farmer B, Ginsburg BY, et al. New York City Emergency Department Discharge Opioid Prescribing Guidelines. 2013. Avail- able at: http://www.nyc.gov/html/doh/downloads/pdf/basas/opioid- prescribing-guidelines.pdf. Accessed December 14, 2014. 23. Todd KH. Pain and prescription monitoring programs in the emer- gency department. Ann Emerg Med 2010;56:24–6. Prescription Opioid Policy Changes Prescribing Patterns 545 Downloaded for Anonymous User (n/a) at Virginia Mason Medical Center - JCon from ClinicalKey.com by Elsevier on February 28, 2019. For personal use only. No other uses without permission. Copyright ©2019. Elsevier Inc. All rights reserved.
  • 9. ARTICLE SUMMARY 1. Why is this topic important? Opioid abuse is a significant, nationwide epidemic and as yet there are few proven strategies to address it. 2. What does this study attempt to show? This study shows that implementation of a prescription policy in the setting of statewide initiatives can signifi- cantly reduce the number of opioid prescriptions from an emergency department. 3. What are the key findings? There was a significant drop in the number of opioid prescriptions per discharged patient, the number of pills per prescription, and a change to less potent opioids. 4. How is patient care impacted? Reduction in opioid prescriptions from the emergency department for chronic pain can contribute to lowering opioid dependence and related morbidity and mortality. 546 S. R. Osborn et al. Downloaded for Anonymous User (n/a) at Virginia Mason Medical Center - JCon from ClinicalKey.com by Elsevier on February 28, 2019. For personal use only. No other uses without permission. Copyright ©2019. Elsevier Inc. All rights reserved.