Veronica Boxberg Karlsson

Lund, Sweden Sweden

Owner at Better Business World Wide, Founder MSPA Europe

Advertising / Marketing / PR

Expert in MYSTERY SHOPPING and other tools measuring the customer experience, business concepts, operations, sales procedures, leadership, and quality - WORLDWIDE. FOUNDER OF: # Better Business World Wide, www.betterbusiness.se # MSPA Europe, Trade organization for Mystery Shopping, www.mspa-eu.org # Scandinavian Service & Quality Award, (SSQ Award) Quality development program for Hotels and Conference Centers, www.ssq-award.com # The Smiling Report, www.smilingreport.com # Tourist in Europe, program for evaluating a whole destination, www.tourist-in-europe.com # The Mystery Shopping Academy, www.mysteryshoppingacademy.com BOARD MEMBER IN - Better Business World Wide - BÄTTRE AFFÄRER...