The quality of remote staff, the outsourcing company and the communication technology used are the three crucial dimensions of outsourcing. Even if one of them is weak, it can easily derail the entire outsourced process.
2. What happens when you
outsource?
When you outsource, you start working with complete
strangers
Your workers are from a different country and culture
They execute outsourced business processes
How they do this can impact your growth and profits
To minimize any risks, you must check the three important
dimensions of outsourcing
3. The three most important
dimensions of outsourcing
Your remote staff
The company you are outsourcing with
Communication technology used for outsourcing by
that company
4. Your remote staff
Your remote staff is the actual person executing your business process
It could be your offshore virtual employee or an offshore freelancer
Since they handle your outsourced work, they need to be perfect for the
job
They should have the proper skill sets, domain expertise and experience
They must be dependable and should have excellent communication skills
5. The company you are
outsourcing with
The company you are outsourcing with is very important
It could be a freelancing website or an outsourcing service provider
Thoroughly check the credentials of your outsourcing partner
Visit the outsourcing company's website, check past client
testimonials
Look for prestigious accreditation that vendor has received
The really well-established vendors usually have client video
testimonials on their websites
6. Communication technology used
for outsourcing by that provider
Outsourcing, by its very nature, is completely Internet-powered
Any outsourcing partner must have the best communication technology
Communication technology overcomes the barriers of time and distance
Outsourcing of high-end and long-term work calls for communication
Everything hinges on how advanced a vendor's communication technology is
The vendor should have video conferencing, Skype, PC Sharing etc.
Communication with freelancers is difficult as they work from different locations
They can only handle low-end and short-term work
7. Thank You
Partner with a company that can provide you remote resources in any field or profession