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Business Modeling for Start-Ups –
      Module 1

                          Yorkville Media Centre (YMC)

                             Monday, January 17, 2011

Facilitator:
Norm Tasevski (norm@venturedeli.com)

                                                         1
Why am I here?




                 2
Expectations…




                3
© Venture Deli



Me




          4
Business Modelling for Start-Ups…




                                    5
© Venture Deli
© Venture Deli
© Venture Deli



A Caveat…




 “In the coffee   “Talk to
 shop/            people”
 basement”        stuff…
 stuff…



                                  8
© Venture Deli



A Second Caveat…




                   “Business
 “Business         Form/Legal
 Model”            Structure”



                               9
© Venture Deli



A Third Caveat…




 “Business                           “Business
 Model”                              Plan”


         Business Model 1st!!!
               (Business Plan 2nd)




                                                 10
Why Should I “Model 1st” and
“Plan 2nd”?




                               11
© Venture Deli



Because…

It is a cure for “We Need a Plan-itis”




                                            12
© Venture Deli



And…

It is a Quick way to assess Profitability/Sustainability
   –  Why spend months building a plan if you don’t have a real
      sense of profitability/sustainability?
   –  If your model doesn’t make money, even with the most
      ideal conditions…




     …STOP! (…and rethink your business model)




                                                               13
© Venture Deli



One more…
It breaks down highly complex business ideas into
easily digestible (and visual) chunks
   –  Gets to the heart of what you need to know to:



                 Make a Go No-Go
                    Decision
                                   Set Strategy




                                    Make Potential
                                    Investors/funders
                                    (and business
                                    partners) Happy :)
                                                             14
                                                             14
© Venture Deli




Business Plans
                        Business Models
Are big and complex
                    Are small and visual 
(often 50-100+ pages)
                  (1 page with about 10 supporting
                                        pages)

Cover many topics
                      Focus on a few topics
(business description, financials,
marketing strategy, HR strategy,
                                        (Will you make $$? How do the
Operations Strategy management team,    pieces fit together?)
etc, etc, etc)


Take weeks/months to                    Take a few days (possibly
create
                                 hours) to create

 Are necessary for                      Feed the business plan!!
 investors, funders,
 business partners, etc
                                                                           15
“In the coffee shop/basement” stuff…
How do I create a business model?




                                       16
© Venture Deli




                                               user networks!
                      franchising!
   freemium!                                   web ads!


          etc…etc…etc…!
                licensing!
                                     retail!    micro-finance!

subscription!           loyalty!
                                                open-source!

          nonprofit (donation)!
                                        solution shops!



                                                                   17!
© Venture Deli




   18
© Venture Deli




What you need to care about is…
–  Customer “Pain”
–  Difference between a “customer” and a “client”




                                                       19
© Venture Deli



Quick…




     What is the last thing you bought?




                                             20
© Venture Deli




   21
© Venture Deli




What you need to care about is…
–  The “value” you are creating for customers (in terms of products/services), and
   the “pain” you are alleviating
–  The exchange of value




                                                                                 22
Break




        23
© Venture Deli




What you need to care about is…
–  How the customer receives the offer/value prop
–  The physical “movement” of the offer into the hands of the customer




                                                                            24
© Venture Deli




What you need to care about is…
–  Personal and impersonal interaction with the customer
–  The “movement” of information (e.g. marketing, communication)




                                                                      25
© Venture Deli




What you need to care about is…
–  Cash!!! (specifically, how cash flows into the enterprise) – “Money In”
–  Pricing models




                                                                                26
© Venture Deli




   27
© Venture Deli




What you need to care about is…
–  Assets…
–  …and how these assets create value
–  Includes human, physical, intellectual, and financial resources




                                                                        28
© Venture Deli




What you need to care about is…
–  Actions (specifically, the actions you plan to take to generate value)
–  Both “direct” and “indirect”




                                                                               29
© Venture Deli




What you need to care about is…
–  People/organizations that are integral to enabling you to do business
–  How you partner, and what you partner on




                                                                              30
What makes a good partnership?




                                 31
© Venture Deli




  Common               A
  Vision!   Commitment
            to Invest in
                     the
             Partnership!


Same Core
Values!
            Discreet
            Missions!
                           32
© Venture Deli




What you need to care about is…
–  Fixed costs, variable costs, economies of scale…
–  …basically, “money out”
–  At this stage, focus on your cost assumptions! (don’t worry about actual $$)




                                                                                     33
© Venture Deli




   34
© Venture Deli




   35
So…what
does the
Starbucks
Business
Model
Look
Like???




            36
© Venture Deli




“Here’s how it works…”




                            37
© Venture Deli




                   -Hire staff
                                                       -Personal
                   -Long hours
                                  ce
                  (Baristas)
                   -Maintain spa                                    sign
                                                       -Store front
                    -Coffee
                                   ing
   -Access to    -Wireless
                    roasting/brew                                           -35 yr old You
                                                                                           ng
-Coffee                             n
    space
                    -Interior desig                                         professional
                                                                                          that
suppliers
                                                                                 to
                                                                            wants a place
                                                                                           k
                                                                             relax and wor
                                                                             quietly
                   -Locations
                         -Coffee shop
                                                                   s
                                g
                   -Coffee makin
                   equipment
                    -Furniture
                    -Internet
              g
    -Baristas
-Staff trainin                                                              -In-store
-Asset                                                                      Purchases
acquisition
                                                                (multiple per
 -Marketing
                                                                 visit)
 -Rent
                                                                                38
© Venture Deli



Tip…

•  Be a Business Model “Alchemist” – You need to go
   through the business model process many times in
   order to figure out which model best fits




                                                      39
Break




        40
“Talk to people” stuff…
Who do I talk to/What do I talk about?
And who/what do I listen to?




                                         41
What do we know?
What do we not Know?




                       42
© Venture Deli



“Sticky Ideation”…


 What we know!       What we Don’t
                     Know!




                     Bridging the Gap!

                     (turning what we
                     don’t know into what
                     we know)!




                                               43
© Venture Deli



What Do You Need?




 Data!!!
                       44
© Venture Deli



Data Sources




    Call key industry players
                                          Search databases
      (suppliers, competitors, etc)
                                          (industry, scholastic, etc)




           Ask people!!!                 Conduct web search
   (friends, potential customers, etc)                                  45
                                                (Google, etc)
© Venture Deli



A point on “asking people”…

There are…




   Lovers       Haters        Don’t give a
                               %&$#ers

   Listen to HALF of what they say!!!     46
© Venture Deli



What did we learn?




                        47

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Venture Deli - business modelling for start-ups (workshop with the YMC)

  • 1. Business Modeling for Start-Ups – Module 1 Yorkville Media Centre (YMC) Monday, January 17, 2011 Facilitator: Norm Tasevski (norm@venturedeli.com) 1
  • 2. Why am I here? 2
  • 5. Business Modelling for Start-Ups… 5
  • 8. © Venture Deli A Caveat… “In the coffee “Talk to shop/ people” basement” stuff… stuff… 8
  • 9. © Venture Deli A Second Caveat… “Business “Business Form/Legal Model” Structure” 9
  • 10. © Venture Deli A Third Caveat… “Business “Business Model” Plan” Business Model 1st!!! (Business Plan 2nd) 10
  • 11. Why Should I “Model 1st” and “Plan 2nd”? 11
  • 12. © Venture Deli Because… It is a cure for “We Need a Plan-itis” 12
  • 13. © Venture Deli And… It is a Quick way to assess Profitability/Sustainability –  Why spend months building a plan if you don’t have a real sense of profitability/sustainability? –  If your model doesn’t make money, even with the most ideal conditions… …STOP! (…and rethink your business model) 13
  • 14. © Venture Deli One more… It breaks down highly complex business ideas into easily digestible (and visual) chunks –  Gets to the heart of what you need to know to: Make a Go No-Go Decision Set Strategy Make Potential Investors/funders (and business partners) Happy :) 14 14
  • 15. © Venture Deli Business Plans Business Models Are big and complex Are small and visual (often 50-100+ pages) (1 page with about 10 supporting pages) Cover many topics Focus on a few topics (business description, financials, marketing strategy, HR strategy, (Will you make $$? How do the Operations Strategy management team, pieces fit together?) etc, etc, etc) Take weeks/months to Take a few days (possibly create hours) to create Are necessary for Feed the business plan!! investors, funders, business partners, etc 15
  • 16. “In the coffee shop/basement” stuff… How do I create a business model? 16
  • 17. © Venture Deli user networks! franchising! freemium! web ads! etc…etc…etc…! licensing! retail! micro-finance! subscription! loyalty! open-source! nonprofit (donation)! solution shops! 17!
  • 19. © Venture Deli What you need to care about is… –  Customer “Pain” –  Difference between a “customer” and a “client” 19
  • 20. © Venture Deli Quick… What is the last thing you bought? 20
  • 22. © Venture Deli What you need to care about is… –  The “value” you are creating for customers (in terms of products/services), and the “pain” you are alleviating –  The exchange of value 22
  • 23. Break 23
  • 24. © Venture Deli What you need to care about is… –  How the customer receives the offer/value prop –  The physical “movement” of the offer into the hands of the customer 24
  • 25. © Venture Deli What you need to care about is… –  Personal and impersonal interaction with the customer –  The “movement” of information (e.g. marketing, communication) 25
  • 26. © Venture Deli What you need to care about is… –  Cash!!! (specifically, how cash flows into the enterprise) – “Money In” –  Pricing models 26
  • 28. © Venture Deli What you need to care about is… –  Assets… –  …and how these assets create value –  Includes human, physical, intellectual, and financial resources 28
  • 29. © Venture Deli What you need to care about is… –  Actions (specifically, the actions you plan to take to generate value) –  Both “direct” and “indirect” 29
  • 30. © Venture Deli What you need to care about is… –  People/organizations that are integral to enabling you to do business –  How you partner, and what you partner on 30
  • 31. What makes a good partnership? 31
  • 32. © Venture Deli Common A Vision! Commitment to Invest in the Partnership! Same Core Values! Discreet Missions! 32
  • 33. © Venture Deli What you need to care about is… –  Fixed costs, variable costs, economies of scale… –  …basically, “money out” –  At this stage, focus on your cost assumptions! (don’t worry about actual $$) 33
  • 37. © Venture Deli “Here’s how it works…” 37
  • 38. © Venture Deli -Hire staff -Personal -Long hours ce (Baristas) -Maintain spa sign -Store front -Coffee ing -Access to -Wireless roasting/brew -35 yr old You ng -Coffee n space -Interior desig professional that suppliers to wants a place k relax and wor quietly -Locations -Coffee shop s g -Coffee makin equipment -Furniture -Internet g -Baristas -Staff trainin -In-store -Asset Purchases acquisition (multiple per -Marketing visit) -Rent 38
  • 39. © Venture Deli Tip… •  Be a Business Model “Alchemist” – You need to go through the business model process many times in order to figure out which model best fits 39
  • 40. Break 40
  • 41. “Talk to people” stuff… Who do I talk to/What do I talk about? And who/what do I listen to? 41
  • 42. What do we know? What do we not Know? 42
  • 43. © Venture Deli “Sticky Ideation”… What we know! What we Don’t Know! Bridging the Gap! (turning what we don’t know into what we know)! 43
  • 44. © Venture Deli What Do You Need? Data!!! 44
  • 45. © Venture Deli Data Sources Call key industry players Search databases (suppliers, competitors, etc) (industry, scholastic, etc) Ask people!!! Conduct web search (friends, potential customers, etc) 45 (Google, etc)
  • 46. © Venture Deli A point on “asking people”… There are… Lovers Haters Don’t give a %&$#ers Listen to HALF of what they say!!! 46
  • 47. © Venture Deli What did we learn? 47