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The Cogent Advisor Wealth Management Guide:

How Chicago Exchange Professionals Can Prevail
Through Financial and Personal Transitions




                                 white paper | November 2011
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                        Professionals Can Prevail Through Financial and Personal Transitions




TABLE OF CONTENTS

Executive Summary                                                                                                                2

Part I: Wealth Challenges Unique to Our Chicago Trading Floor Community                                                          2

    From the Floor to the Computer: Before and After                                                                             3

Part II: Trader Transitions                                                                                                     4

    The Chicago Exchange Trader’s “Trilemma”                                                                                     5

Part III: Wealth Management for Financial Professionals                                                                          8

   Defining Wealth Management                                                                                                   9

   Working with a Wealth Manager                                                                                                11

       1. The Discovery Meeting                                                                                                 11

       2. The Investment Plan Meeting                                                                                           11

       3. The Mutual Commitment Meeting                                                                                         12

       4. The 45-Day Follow-up Meeting                                                                                          12

       5. Regular Progress Meetings                                                                                             12

Conclusion                                                                                                                     13

About The Cogent Advisor                                                                                                       15

The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and
Personal Transitions. © Copyright 2011 The Cogent Advisor. All rights reserved.

The Cogent Advisor LLC is a registered investment advisor. The Cogent Advisor LLC provides individual client services only
in states in which it is filed or where an exemption or exclusion from such filings exist. This White Paper is provided for
informational and educational purposes only.

No part of this publication may be reproduced or retransmitted in any form or by any means, including, but not limited
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The information contained herein is accurate to the best of the publisher’s knowledge; however, the publisher can accept no
responsibility for the accuracy or completeness of such information or for loss or damage caused by any use thereof.

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info@thecogentadvisor.com | www.TheCogentAdvisor.com



                                                                 1
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                        Professionals Can Prevail Through Financial and Personal Transitions




EXECUTIVE SUMMARY                                              Collectively and individually, former trade floor
                                                               professionals share a “trilemma” of challenges
For financial professionals in general — and                   specific to our industry and its relationship with
especially for the Chicago exchange community —                our wealth, our career/earning potentials, and
the past decade has been nothing short of a quiet              our lives. As professional traders, we often find it
revolution, swept along by the dual forces of the              painful to separate our career-driven, transactional
worldwide shift away from open outcry on the floor             and individualistic mindset from goal-driven, team-
to electronic trading as well as ongoing global and            oriented wealth management needs. Essentially,
domestic market volatility. Those of us caught in the          the financial professional-turned-investor must be
force of change have faced significant transitions in          adept at accommodating two mindsets, one for his
both our professional and personal lives.                      or her trading, entrepreneurial pursuits and another
                                                               for the accumulation and preservation of long-term
With only a sliver of the community remaining                  wealth.
within traditional trading roles, the rest of us have
moved on, whether willingly or                                                   A wealth manager should be
not: shifting elsewhere within                                                   sensitive to these distinctions.




                                        “
the financial industry, changing                                                 He or she should offer an initial
careers and/or fields entirely,                                                  and ongoing process based
retiring, or continuing to consider             If there is a largest            on discovering and achieving
our next move.                                                                   personal goals, with solutions
                                            lesson to learn from                 and specialized alliances to equip
As an illustration of both the                                                   financial professionals with the
pain and potential found among
                                            the experience, it’s                 clarity needed to make sound,
survivors of the Chicago trading            the value of accepting               informed decisions about their
floor heyday, I offer my own,                                                    long-term wealth.
initially unwelcome transition              a team approach in
from trader to wealth manager. If                                                PART I: WEALTH CHALLENGES
there is a largest lesson to learn          your life and your                   UNIQUE TO OUR CHICAGO
from the experience, it’s the value                                              TRADING FLOOR COMMUNITY
of accepting a team approach                career ...”
in your life and your career —                                                 What if the National Football
moving from a “winner takes all”                                               League decided to emulate the
to an “all can win” mindset. I can attest, it’s a rough,       Chicago exchanges, filling the stadiums with wide-
but rewarding shift for a trader to experience.                screen monitors and white-sleeved computer
                                                               programmers, and converting its star players to
At first blush, it may seem counterintuitive to think          those who could code the best touchdowns?
that a former trader or other financial professionals          Imagine asking Chicago linebacker Brian Urlacher
could benefit from the services of a wealth                    what he would do with his newfound free time.
manager and a team approach, when we are so
very accustomed to relying on our own wits to                  “What do you mean, ‘What would I do’?”
succeed. In reality, our community faces challenges
resulting from our distinct, “insider” perspective. An         This was exactly the response I received when
additional set of eyes, preferably those of a wealth           asking “Joe,” a former Chicago Mercantile
manager who has walked in the trader’s same shoes,             Exchange (CME) floor trader, what he would do if
can be an important asset in helping trading floor             someone else were to manage his wealth for him.
professionals not only survive but thrive amidst the
transition.




                                                           2                              © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                        Professionals Can Prevail Through Financial and Personal Transitions




           From the Floor to the Computer: Before and After 1




                                                                  After

         Before                                               Within a handful of years, the tables turned,
                                                              with 10-fold programmers for every trader,
                                                              and the majority of the 1,000 trades per
      There had been more than 10,000 traders                 second blazing in across the Internet. The
      supported by 1,000 computer programmers                 final blow arrived in October 2008, when the
      in a 10:1 ratio, with the best and biggest              Great Recession rendered 9 out of every 10
      action coming straight from the floor — and,            traditional floor traders permanently obsolete
      aside from growing numbers, that’s how                  and left Chicago’s trading houses as quiet as
      it had been for 150 years.                              a locker room after season’s end.



Mind you, Joe is an extremely bright, talented and            suit in 2006 (and then merging with the CME)3, and
energetic fellow who has routinely traded millions            the CBOE issuing its IPO in March 20104.
of dollars on a typical day. So it’s not as if he can’t
imagine the possibilities. The problem is, I’m asking         When computer trading took hold as expected,
him to consider what seems like an impossibility.             many former members and other shareholders
A professional linebacker intercepts real pigskin. A          in the Chicago exchange community profited
professional floor trader trades with real body and           handsomely from the companies’ improved
soul. As far as his career is concerned, trading isn’t        positions. But the benefits were bittersweet — in
what he does; it’s who he is.                                 some respects, blood money for the demise of our
                                                              livelihood. Not only did we lose our proverbial skin
Or at least, who he was. For Chicago’s professional           in the game, but the game of open outcry as we
exchange community — the CME, the Chicago Board               knew it was over.
of Trade (CBOT) and the Chicago Board Options
Exchange (CBOE) — the impossible has happened.                Few outside of the financial industry can fully
In fact, it was even self-inflicted. When the CME             appreciate the magnitude of this silent, startling
became the first U.S. exchange to go public in                revolution that swept across the Chicago trading
December 2002, it was a member-driven decision,               floor community during the first decade of the 21st
in recognition of the accelerating transition from            century. For those who were directly involved, it
the floor to computer trading2. If Chicago were to            was no minor speed bump in the road; it was Lake
remain the premier center for global derivatives              Shore Drive hurtling itself off the edge of Navy Pier
activity, its members had to agree to take it on the          during rush hour.
chin. The CME was the first, with the CBOT following


                                                          3                              © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                        Professionals Can Prevail Through Financial and Personal Transitions




As a veteran CME commodities trader myself, one               In short, more cleanly separating and prudently
of the things I loved the most about my CME career            managing each of these — long-term wealth
was its equalizing entrepreneurialism. I could have           accumulation, business capital and sustainable
been anyone from a Harvard-educated lawyer to a               personal spending — is increasingly critical as
former Chicago policeman with a GED, a descendant             the traditional trading floor culture has been
of George Washington to a first-generation                    restructured, and issues regarding total as well as
American. Bottom line, our staying power mattered             liquid wealth loom considerably larger than before.
a whole lot more than any credentials. Those who              I cannot overstress the importance of recognizing
were good enough, loud enough                                                   these distinct and overlapping trio




                                       “
and, yes, lucky enough could                                                    of challenges, and sooner than
make money. Lots of money.                                                      later. As a financial professional,
                                               Chicago trading                  your ability to address each and
I happened to be the kid of a                                                   all is key to achieving a successful
member of the Chicago Fire                 floor professionals,                 transition into your new future.
Department,       equipped    with                                              It’s key to you as an individual
the luck of the Irish and some             nearly to a person,                  and a family steward. It’s also
financial coursework from DePaul                                                critical to transitioning into a
University. I began as a filling           have seen our                        respected player at the forefront
broker and switched to being                                                    of any number of enterprises and
a local floor trader, trading my           traditional roles come               opportunities that await both the
own capital and thriving on the                                                 elite skill sets you’ve honed on
jostling, yelling and hand signals;
                                           to an end, one way or                the trading floor as well as the
the rewards that came from being           another.”                            new talents you’ll develop for
able to stand out, outshout and                                                 your next career.
outmaneuver my adversaries in
this zero-sum game of capitalism                                                 M.C. Escher, a master of depicting
in the raw. If I won, someone — a bank, a hedge               seemingly visual impossibilities in his artwork,
fund or just another floor trader — had to lose.              once asked, “Are you sure that a floor cannot also
                                                              be a ceiling?” For traders-turned-investors who
I admit, I found that kind of action addictively              can recognize the possibilities within seeming
appealing. The physical effort energized me to play           impossibilities, the sky can indeed be the limit as
the game with gusto, and the competitive sport                you plan for your future wealth.
fed my energy. Most days, enough days, I returned
home to my family tired, satisfied. Happy.                    Next, let’s consider some specific illustrations,
                                                              including my own experience in making the
After a while, I’d built up a comfortable nest egg,           adjustment. It wasn’t always the smoothest of
larger than most other sons of Chicago’s city                 rides.
workers. And I’d earned it doing something I loved.
If things had stayed that way forever, that would             PART II: TRADER TRANSITIONS
have been fine by me. It was me against the world,
and that’s the way I liked it.                                Where have all the traders gone? A small group,
                                                              approximately 10 percent of 1997 floor traders5,
But of course we know how this story ends, and it             continue in some semblance of their former floor
wasn’t happily ever after. As a result of the upheaval,       careers, either remaining in the dwindling pits or
thousands of Chicago floor traders, brokers, hedge            entering the cool, quiet world of computer trading,
fund managers and other financial professionals               as distant from the hurly-burly glory days as is
share a trio of distinct wealth, career/earning and           implied by the jargon that describes the shift:
life challenges.                                              “moving upstairs.”




                                                          4                               © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                       Professionals Can Prevail Through Financial and Personal Transitions




                             THE CHICAGO EXCHANGE TRADER’S “TRILEMMA”

  WEALTH — Past wealth accumulation has often been significant, but large swaths of wealth have been
  ravaged by the combined forces of our industry’s transformation, the Great Recession and ongoing
  market volatility. As described in a white paper sponsored by the University of Chicago’s Graduate
  School of Business (today, the Booth School of Business), “The futures trading industry generates the
  most individual wealth of any industry in Illinois. … However, with the restructuring of an industry, there
  are also challenges.”6




                                                           CAREER/EARNING — Traditional avenues for
                                                           dramatic wealth accumulation within the trading
  LIFE — It’s critical to remember that many               floor profession no longer exist. But financial
  of life’s greatest rewards are found in family,          professionals are an entrepreneurial, risk-tolerant
  community and personal aspirations outside               community. This can work in favor of identifying
  of our careers. Former floor traders facing              new earning opportunities for former floor traders
  personal and professional redefinition can               who want and/or need to remain professionally
  turn to new sources for meaningful living as             engaged for years to come. Still, even as former
  part of an evolving definition within their own          traders find and embrace new career opportunities
  lives. However, when the identity of “trader”            outside of the trading profession, diminished
  has served so well for so long, these kinds of           incomes typically demand challenging adjustments
  emotional shifts can be easier said than done.           in spending habits and lifestyles.


The vast majority of those from the traditional             Regardless of what the future holds, Chicago
Chicago exchanges have moved on:                            trading floor professionals, nearly to a person, have
• Shifting elsewhere within the financial industry          seen our traditional roles come to an end, one way
• Changing careers and/or fields entirely                   or another. Some were better than others at finding
• Retiring                                                  new, satisfying situations for themselves and their
• Still considering their next significant move             loved ones. I can thank (and sometimes curse)
                                                            the industrywide changes for my own shift from


                                                       5                                © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                       Professionals Can Prevail Through Financial and Personal Transitions




trader to wealth advisor and Registered Investment           3. The Beginning — We eventually emerge from
Advisor firm CEO. To determine the challenges and               the neutral zone no-man’s-land to form specific
opportunities we’ve faced along the way, I prepared             plans for the future — plans that guide us into
for this paper by interviewing more than two dozen              new relationships, new opportunities … a new
colleagues, primarily Chicago filling brokers and               life.
floor traders, CME board members, and clearing
firm owners. I sought to determine: Are there                So, to circle back to our earlier question: Where
applicable ideas we can share?                               have all the traders gone? Slap on an “under
                                                             construction” sign, because most of us are busy
The concept of sharing in itself represents a fresh          transitioning. Some are still grappling with their
mindset for many of us. And of course there is no            former career ending; some linger in the neutral
single story that captures the countless ways each           zone. The most successful have made it through to
of some 10,000 individuals made his or her very              the beginning of their new beginning.
personal transition to a new life. But we’ve certainly
seen and experienced some common threads that                In my own transition, I faced the fear and
characterize the experience. In his book, Transitions:       uncertainty as well as the intriguing excitement
Making Sense of Life’s Changes, William Bridges              of each uncomfortably overlapping stage. Despite
aptly describes a roughly three-stage process:               my optimism about and enjoyment of the CME, a
                                                             skeptical part of me had always figured it was too




       Leaving home                                Neutral                         Starting life in
       culture                                     zone                            new culture




1. The Ending — Our old way of life has ended.               good to last. I and my fellow CME members could
   We’ve shed many of our past connections and               see the inexorable advance of global electronic
   have gradually stopped expecting or hoping for            trading. It didn’t take a genius to recognize what
   their return.                                             this would eventually mean to our world.

2. The Neutral Zone — As the ending sinks in,                Even so, when the end finally did come after a few
   many of us experience a “What’s next?” period             years of trading off the floor, when it was time to
   — sometimes brief, sometimes lengthy — during             consider a new career, I was better prepared for
   which we recognize that the “good old days”               it by having routinely set aside a portion of my
   are gone, but the future remains ill-defined.             earnings into a separate portfolio. My investment
   For most, this fallow period is filled with more          activities weren’t yet optimal. I engaged a different
   fear and anxiety than excitement or optimism.             money manager, but the relationship felt shallow
   Still, just as soil needs time to recover between         and lacking. I’d not yet learned the important role
   growing seasons, so too do most people need               a wealth manager can play in overseeing the many
   time to work things out at the root level prior to        moving parts. But the efforts had reduced the
   meaningful renewal.


                                                         6                              © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                       Professionals Can Prevail Through Financial and Personal Transitions




temptation to treat all of my wealth as spendable            ingredient I could bring to the table was the
cash, fully available for the immediate needs of             following personal understanding:
business and pleasure.
                                                                Trading and wealth management require
Still, on an emotional level, it was a trying time. As          two distinct mindsets — within one and the
I endured my own “neutral zone,” I found myself                 same person.
pulling away from former colleagues, and even
from my wife and children. As cliché as it may have          One former trader colleague described it as having
been, I would sit in Starbucks for hours, reading            to “rebrand” himself and his trading skills:
or continuing to study for the




                                      “
nighttime, graduate-level classes                                            You know, it’s not easy. There
I was taking at DePaul University.             ... professionals             are plenty of days I wish I
Sometimes, I would use the time                                              could wake up, go down to the
to stay in shape physically by            often fail to provide              pit, make 40 grand and come
taking long bicycle rides alone                                              home. But you have to move
in the mass of Chicago traffic,           a full spectrum of                 away from that because it just
all bustling to and from their                                               messes with your head. I think
chosen pursuits. Sometimes I              advice to encompass a              traders, when they are exiting,
used the time to think and reflect.                                          should be handed some sort
Sometimes I used it to curse and
                                          financial professional’s           of 90-day course in wealth
worry. Sometimes I used it for
nothing at all.
                                          unique needs and                   management, to convince them
                                                                             to not beat the market. Do you
                                          problems, hopes                    really think standing on the
Eventually, through the combi-                                               floor and trading futures has
nation of continuing education,           and dreams.”                       anything to do with beating the
self-reflection, physical activity                                           market in stocks? It just flat out
and the simple passing of time,                                              never has and never will. If you
plans emerged for the next phase in my life. Hazy             want money to trade, take whatever you need
at first, they were based on a few early revelations          and do it. And put the rest into a portfolio that
that have served as my guideposts through the fog.            you have predetermined for the risk and the
I realized that, for me, the first guidepost was my           time frame you like.
family. The second was my community. Spending
time with them was the most important thing I had.           In a way, a trader-turned-investor must be able
My money and career would intersect, but I realized          to dream in two languages: the native tongue of
they weren’t the “it” of it.                                 entrepreneurial pursuits, born on the trading room
                                                             floor, as well as the foreign lingo of long-term wealth
Striving for balance offered me the flexibility I            accumulation and preservation. To explore this final
needed to make an appropriate career choice,                 — critical — point, we turn to solutions for addressing
which became my third guidepost. I needed a                  the unique wealth management challenges faced by
career that would enable me to engage financial              the “bilingual” financial professional. I have learned
professionals and their families who are enduring            the new language myself, in my personal pursuit of
similar journeys and overcoming similar barriers             how to manage my own wealth and how best to
to their own successful transitions. I was ready to          build a world-class wealth management business.
make the move from “me” to “team.” An essential




                                                         7                               © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                        Professionals Can Prevail Through Financial and Personal Transitions




PART III: WEALTH MANAGEMENT FOR FINANCIAL                      To illustrate, as much as I loved the trading floor,
PROFESSIONALS                                                  in setting aside a portion of my profits into a
So how do financial professionals resolve the                  globally diversified portfolio, I understood that
distinct “trilemma” of conflicting forces generated            there was a difference between the high stakes I
by our wealth, career/earning paths and personal               willingly accepted in my career, versus planning for
lives? How do we become comfortably bilingual,                 the reliable assets my family depended upon for
able to converse in both the solo financial                    achieving long-term financial goals such as college
entrepreneurialism that makes life interesting, as             and retirement funding.
well as the team-oriented wealth




                                        “
planning that makes life’s goals                                                 At the same time, I initially
achievable?                                                                      believed that I could fly solo
                                                                                 with my personal portfolio
Many have no doubt worked with                 I want enough                     management, just as I had done
various investment advisors, retail                                              in my trading activities. A do-it-
brokers or hedge fund managers
                                            information, a firm                  yourself approach worked to a
of one kind or another. However,            grasp going in, so I                 point; I fared better than many
these professionals often fail                                                   other fellow traders who had
to provide a full spectrum of               don’t lose control,                  failed to establish any sort of
advice to encompass a financial                                                  investment portfolio separate
professional’s unique needs and             so I can make                        from their trading accounts.
problems, hopes and dreams.
These distinctions are important,           informed decisions.”                But the more involved I became
as a 2007 CEG Worldwide study                                                   in the investment world, the
shows that, although nearly half                                                more I appreciated the benefits
of all advisors (46.3 percent)                                                  of a team approach to wealth
call themselves wealth managers, only 6.6 percent              management. Here, unlike on the trading floor, I
practice true wealth management.                               discovered the importance of working in alliance
                                                               with rather than in opposition to respected, like-
Financial professionals — and Chicago trading                  minded colleagues.
professionals especially — need wealth managers
who understand what they’re going through,                     One of my learning experiences occurred when a
with apt processes and far-reaching solutions to               “boring” short-term municipal bond fund holding
encompass their complex financial, career and life             I’d selected plummeted 44 percent overnight.
pressures.                                                     Without the benefit of advice from a specialized
                                                               bond portfolio expert, I had not seen that the
To benefit from wealth management, financial                   fund managers had been mishandling the account
professionals need to shift their mindset from                 compared to its stated goals. When the discrepancy
immediate, independent and transactional to long-              came to light, the bottom fell out.
term, team-oriented and systemic. They must move
from the perspective of treating all their wealth as           For me, it represented a tolerable loss compared
a single, liquid source of ATM-style cash for every            to my overall wealth; a lesson learned on how to
facet of their lives, to assigning different roles for         properly manage fixed income risk. But it was a
different portions of their wealth. By deliberately            severe blow to many of the fund’s shareholders
structuring each portion for the distinct role it plays,       — teachers and public service retirees and other
we can shift from ad hoc, reactionary spending to              everyday investors whose life savings had vanished
more sustainable, goals-based wealth management,               in what amounted to a collapsed Ponzi scheme.
that addresses the full trilemma of our complex
personal and professional lives.




                                                           8                              © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                       Professionals Can Prevail Through Financial and Personal Transitions




This made me mad. Mad enough to become lead                  state’s Bright Start 529 college savings plan — what
plaintiff in a class-action suit against the fund, and       a thrill it was to be invited to share the podium
mad enough to be instrumental in successfully                with then-Treasurer Alexi Giannoulias when the
recovering more than half of the assets lost by my           announcement was made) paved the way for my
fellow plaintiffs, even though it took seven years of        decision to become a wealth manager, to position
my life.                                                     so many more families like mine to invest in the
                                                             right way, using the right approach.
Both the insights into appropriate fixed income
investing as well as the aftermath                                             Defining Wealth Management
of successfully defending my                                                   What is the right approach to




                                       “
fellow investors’ interests in the                                             wealth management? It’s neither
subsequent       class-action    suit                                          a legal nor regulated term, so how
were a significant influence on               During the                       do you know it when you see it?
my wealth management career to                                                 Sometimes, it’s easier to define
come. It was one of my first tastes
                                           discovery meeting,                  what something is by eliminating
of what it was like to make financial
decisions on behalf of and along
                                           you and the wealth                  what it is not. The hallmarks
                                                                               become clear when the wealth
with others. As lead plaintiff,            manager will explore                manager is compared with other
you make the decisions that                                                    advisors.
affect everyone, after consulting          your values, wants
a variety of specialized subject                                               Advisors tend to fall into three
matter experts. I was gathering all        and needs ...”                      broad categories: investment
available information from a wide                                              generalists, product specialists
and diverse team, and then acting                                              and wealth managers.
as a fiduciary for everyone else in
the class. I kept stressing to our attorneys, “Tell me       Investment generalists offer a broad range of
what’s best for everyone in the class.” And that’s           products but do not specialize in a single type.
what we’d do. At its essence, these are the same             While they offer their clients many different
skills that a wealth manager brings to force for his         products, they do not make consulting an essential
or her clients.                                              part of their business model. They are focused on
                                                             the transaction (and the resulting commission paid
After the dust had settled, I continued with my              by the product provider).
trading career for several more years, but I also
resolved to educate myself on the intricacies of             Product specialists focus exclusively on an
asset management. This is the period during which            investment-oriented product niche and offer a
I began to attend nighttime classes at DePaul                single type of product as a potential solution. They
University, culminating in a graduate certificate            often offer products such as managed accounts,
in Financial Planning and Asset Management. To               stocks, fixed income or alternatives. Like investment
guide my decisions, I also sought out informational          generalists, these advisors do not have a consultative
interviews with a number of financial advisors and           orientation and tend to be transactional.
wealth managers across the country, attended
several key industry technology and practice                 In either case, transactional advisors are assisting
management conferences, and generally explored               with parts but not the whole, often failing to address
the gamut of possibilities that shaped my next               key needs of the financial professional/investor.
move.                                                        After all, professional traders don’t need extensive
                                                             help with transactions. If that’s all there were to
When the time came to shift careers, this and other          it, they’d already feel confident that their lives’
early experiences (such as having championed                 goals were on track, with little need for additional
the addition of low-cost, index-style funds to the           consideration.




                                                         9                               © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                        Professionals Can Prevail Through Financial and Personal Transitions




But that’s not what I heard as I interviewed my two-            closely with the client (and his or her family),
dozen-plus financial colleagues. I found a common               upfront and ongoing. They identify specific needs,
theme of unmet concerns, such as:                               design custom strategies and track ongoing
                                                                implementation to ensure that plans remain on
• Uncertainty on how to bridge the gap between                  target.
  trading versus building wealth — how to balance
  safeguarding accumulated wealth and allocating               “Working closely” means exactly that: Wealth
  portions of it to support ongoing entrepreneurial            managers stay in touch. A wealth manager will
  aspirations                                                  offer a wide range of services and will coordinate
                                                               with specialized strategic alliances to help with a
• Additional unanswered questions about how to                 wide array of financial needs. Below are some of
  plan for their personal and professional financial           the essential ones:
  future
                                                               • Cost-competitive asset management services—
• Holes in the levels of far-reaching wealth advice              mutual funds, managed accounts, brokerage
  they were currently receiving                                  accounts, custom bond portfolios and alternative
                                                                 investments
• Missing or misapplication of advanced planning
  tools to complement earning and investment                   • Planning services — financial planning, education
  activities                                                     planning, retirement planning

As one trader described it: “I want enough                     • Charitable gifting services — including private
information, a firm grasp going in, so I don’t lose              foundations, donor-advised funds, charitable
control, so I can make informed decisions. That’s                remainder trusts and charitable lead trusts
what you pay somebody for — his advice and his
research, to parse out all the information. I don’t            • Wealth transfer services — identifying and
have to be ‘that guy,’ but I want to be at that comfort          facilitating the most tax-efficient ways to pass
level about where I’m putting my money.”                         assets to succeeding generations

                                                               • Wealth protection services — shielding wealth
Wealth managers take a comprehensive approach
                                                                 from litigants, creditors, children, in-laws and ex-
to meeting clients’ needs. We use a consultative
                                                                 spouses
approach to construct integrated strategies for
clients’ specific problems. We take the time to                • Risk management services — covering everything
deeply understand the client base we serve.                      from protecting the mundane (autos, homes) to
Although many advisors call themselves wealth                    the exotic (rare artwork, top-end yachts), and
managers, the following are hallmarks of those who               elevating risk management to also serve in an
walk the walk:                                                   advanced planning capacity to enhance liquidity,
                                                                 estate transfer and more
• They use a consultative process to establish a close
  relationship with each client, to gain a detailed            • Credit services — including mortgages and
  understanding of his or her most important goals,              personal and business loans
  financial wants and financial needs.
                                                               In my case, I additionally layered on a variety
• They offer informed expertise, customized
                                                               of outsourcing solutions, ranging from select
  choices and recommended solutions to fit those
                                                               operation and marketing support professionals, to
  specific needs. They take into account a range of
                                                               investment strategy and solutions from Dimensional
  interrelated financial services, such as investment
                                                               Fund Advisors, to a collaborative think tank of like-
  management, risk management, estate planning
                                                               minded advisor community found at BAM Advisor
  and retirement planning.
                                                               Services. After carefully choosing my alliances, I
• They deliver these customized strategies working             left the island to join the mainland.



                                                          10                               © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                          Professionals Can Prevail Through Financial and Personal Transitions




                 Exhibit 1                                   and years of the relationship, the wealth manager
                                                             will likely arrange a series of meetings designed to
    The Consultative Client Management                       encourage questions, interaction, conversations
              (CCM) Process                                  and understanding.

                                                             Exhibit 1 is a brief outline of the meeting structure we
                                                             have adopted at our firm. Of course valid variations
                                                             exist, and our own processes are intentionally flexible
                 CCM1: Discovery Meeting                     to accommodate clients’ unique circumstances, but
                     Duration: 1.5 hours                     these are typical of the kinds of meetings you can
            Interval to next meeting: Two weeks              expect in a wealth management environment.

                                                             1. The Discovery Meeting
                                                             At the first meeting, the wealth manager uses a
                                                             systematic, detailed interview process to define an
              CCM2: Investment Plan Meeting                  investor’s true financial needs, goals and current
                   Duration: 1–1.5 hours                     position. This process will provide the advisor with
            Interval to next meeting: One week               the information he or she needs to create a total
                                                             client profile. This profile becomes a key tool for
                                                             communicating the broad financial picture to a
                                                             network of specialists to whom the advisor will turn
                                                             for help in creating customized wealth management
              CCM3: Mutual Commitment Meeting                strategies.
                        Duration: 1 hour
               Interval to next meeting: 45 days             During the discovery meeting, you and the wealth
                                                             manager will explore your values, wants and
                                                             needs; collect information to assess the suitability
                                                             of working together; and gather the details
                                                             necessary to initiate structured planning, should
                  CCM4: 45-Day Follow-up                     the relationship continue.
                       Duration: 1 hour
             Interval to next meeting: 90+ days              2. The Investment Plan Meeting
                                                             The second meeting should build on initial discovery.
                                                             Continued collaboration between you and the wealth
                                                             manager should lead to a customized investment
              CCM5: Regular Progress Meeting                 plan that reflects you and your specific goals. In
                       Duration: 1 hour                      this meeting, the wealth manager proposes a draft
         Interval to next meeting: Regular/Periodic          investment plan to describe your needs and risk
                                                             tolerances, and offer benchmarks as well as a road
                                                             map for tracking progress toward your expressed
                                                             goals. Your custom investment plan should be
                                                             guided by these important discussion points:
       Source: CEG Worldwide
                                                             1. Establishing a clear definition of long-term
                                                                needs, objectives and values, such as forming
Working With a Wealth Manager                                   a new enterprise, retiring early or purchasing
Because wealth managers are focused on a                        additional homes
consultative process, they use a system that often
differs from the traditional, transaction-based              2. Identifying levels of risk tolerance for various
advisor. From a client’s first meeting to the time an           assets
agreement is reached and throughout the months


                                                        11                                © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                       Professionals Can Prevail Through Financial and Personal Transitions




3. Assessing expected time horizons for your                 so far, you both likely commit to establishing a
   investments                                               formal advisor-client relationship. Together, you
                                                             execute the necessary documents and proceed
4. Exploring       expected   rate-                                            with finalizing and implementing
   of-return      objectives   that                                            your investment plan.




                                       “
   complement personal financial
   goals based on your unique                                                  4. 45-Day Follow-up Meeting
   ability, willingness and need to
   take market risk
                                               To put it simply,               As implementation unfolds,
                                                                               it makes sense for you to set
5. Understanding the evidence-
                                           wealth management                   aside time for a formal follow-
                                                                               up meeting with your wealth
   based tenets of applying
   low-cost, globally diversified,
                                           might be considered a               manager. This ensures that your
                                                                               wealth   manager      has    the
   asset-class investing as the            fancy term for quality              opportunity to update you on
   recommended strategy for
                                                                               any important details regarding
   long-term wealth accumulation           of life.”                           your portfolio implementation,
   or preservation
                                                                               continue    the   collaborative,
6. Ensuring a strategic implemen-                                              educational process, and discuss
   tation plan that is aligned with                                            questions or concerns.
   individual goals
                                                             5. Regular Progress Meetings
7. Continually monitoring, tax managing and                  Moving forward, you continue meeting with your
   rebalancing to remain within planned risk                 wealth manager as appropriate, to address issues,
   targets                                                   questions, changes and performance assessments.
                                                             The overarching objectives are to:
It’s important to emphasize that your well-drafted           • Ensure your plan is on track relative to your
investment plan should not be a document handed                 particular long-term goals, and to assist with
to you “from on high,” so to speak. Rather, it should           adjustments as those goals evolve.
represent a consultative exploration in which you            • Discuss and implement advanced planning
are deeply involved, to provide that “comfort level”            solutions; if your investment plan is the found-
articulated by our financial colleague on page 10 —             ation of your financial house, then advanced
a sense that the wealth manager is making smart                 planning represents additional, important
decisions in concert with you. A well-designed                  structure. As appropriate, we’ll engage our
investment plan further serves as the foundation                select team of expert “engineers,” and co-
for an entire financial picture, establishing the               ordinate their activities in addressing your
framework for bringing in a professional network                particular risk management, estate planning,
of top providers to help with specialized financial             tax mitigation and charitable giving goals.
challenges.

3. The Mutual Commitment Meeting
At this meeting, if both you and the wealth manager
are pleased with the discussions and relationship




                                                        12                              © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                                   Professionals Can Prevail Through Financial and Personal Transitions




   CONCLUSION

   To put it simply, wealth management might be                                       transition did not occur without loss. On the trading
   considered a fancy term for quality of life.                                       floor, everyone knew me as “MJ,” and if I had a suit
                                                                                      coat at all, it spent most of its time in the back of my
   This is true for investors in general. It’s just as                                closet. As CEO of The Cogent Advisor, I’m Michael,
   true for Chicago financial professionals who are                                   and I wear my business attire proudly, to respect
   transitioning from the floor-trading world that no                                 and honor the time my clients agree to share with
   longer exists in its traditional form. Like anyone                                 me.
   who is undergoing a life transition — accepting an
   ending, enduring a period of fallow contemplation,                                 Making the leap from one-man show on the floor to
   and embarking on a new beginning — a helping                                       forming — and being formed by — a personal wealth
   hand can make all the difference between surviving                                 support team has been one of the most daunting,
   versus thriving.                                                                   yet rewarding personal makeover moves ever. It’s
                                                                                      been a little like the television show “Survivor” in
   “I’m certainly not a savvy investor,” observed one                                 reverse, where I’ve discovered that getting voted off
   of my colleagues. “When all was said and done, I                                   my own little island was actually the best thing that
   should’ve found a wealth management group that                                     could have happened. It’s enabled me to harness
   said, ‘Look, let’s protect your purchasing power,                                  all of my past experiences and tightly focus my
   let’s diversify it.’ I want to outsource all of this                               present energies on building the strongest personal
   asset allocation to you guys, and I want to be left                                relationships needed to serve as my clients’ wealth
   with some money so I have an opportunity to do                                     manager and Personal Chief Financial Officer.
   something with it — if it’s trading, if it’s whatever. I’ll
   do my thing and you guys do your thing.”                                           As my colleague above observed, achieving
                                                                                      quality of life means giving up some financial
   My colleague was not a client of our firm, but rather                              control into the hands of a wealth manager. This
   he was expressing his thoughts on the role he felt                                 is an intimidating prospect for any individual. It’s
   any wealth manager should play. A wealth manager                                   a particular challenge for financial professionals,
   frees financial professionals and their families                                   since we are used to calling all our own shots for a
   to identify, and then do, “their thing.” A wealth                                  living. There’s no question that, as a trader turned
   manager should free one’s wealth for something                                     wealth manager, I’m a different man than I used to
   more.                                                                              be. But I have regained one key ingredient in my
                                                                                      career. Once again, I return home to my family at
   Today, through the power of collaboration, I’m                                     the end of the day, tired but happy.
   CEO of my company and CEO of my life. But the




This Article does not intend to make an offer or solicitation for the sale or purchase of any securities or products. Investment in securities involves the risk of
loss. Nothing in this Article should imply that past results are an indication of future performance. Information provided is for education purposes only and in
no way is intended to be viewed as, or a substitute for, personalized investment advice. Be sure to first consult with a qualified financial advisor and/or tax
professional before implementing any strategy discussed in this article. Independent advice should be sought in all cases.



                                                                                13                                           © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                   Professionals Can Prevail Through Financial and Personal Transitions




ENDNOTES

1. The 2009 movie documentary “Floored” offers an intriguing chronicle of the events.
2. “Exploring Entrepreneurship: The Chicago Futures Trading Industry,” Polsky Center for Entrepreneur-
   ship, The University of Chicago Graduate School of Business, April 2006. Page 10.
3. Ibid.
4. “CBOE Holdings, Inc. Files Registration Statement for Proposed Initial Public Offering,” CBOE
   Holdings, March 11, 2010.
5. Phil Morehart, “Hit the Floor,” Chicago Journal, January 13, 2010.
6. “Exploring Entrepreneurship,” pages 3–4.




                                                  14                             © 2011 The Cogent Advisor
The Cogent Advisor Wealth Management Guide: How Chicago Exchange
                   Professionals Can Prevail Through Financial and Personal Transitions




ABOUT THE COGENT ADVISOR

Before founding The Cogent Advisor, Michael J. Evans was a veteran commodities trader on the Chicago
Mercantile Exchange, executing his own and other customers’ trades for more than 20 years. Michael’s
experiences as a trader honed his skills for identifying and managing
investment risk — a critical attribute that paved the way for him to dedicate
his expertise to helping fellow financial industry professionals manage the
future of their long-term wealth. Michael remains a proud member of the
Chicago Mercantile Exchange. A Chicagoan to the core, he is easy to get to
know and will tell you plainly what needs to be said.

In addition to his professional experience, Michael attended DePaul
University, receiving his B.S. from the College of Commerce. He also
completed the graduate certificate program in Financial Planning and
Asset Management at DePaul. He is husband to Colleen and father of their
three children.




                                                 15                             © 2011 The Cogent Advisor

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Cogent Advisor Wealth Management Guide How To Financial Professionals Can Prevail November 20

  • 1. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions white paper | November 2011
  • 2. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions TABLE OF CONTENTS Executive Summary 2 Part I: Wealth Challenges Unique to Our Chicago Trading Floor Community 2 From the Floor to the Computer: Before and After 3 Part II: Trader Transitions 4 The Chicago Exchange Trader’s “Trilemma” 5 Part III: Wealth Management for Financial Professionals 8 Defining Wealth Management 9 Working with a Wealth Manager 11 1. The Discovery Meeting 11 2. The Investment Plan Meeting 11 3. The Mutual Commitment Meeting 12 4. The 45-Day Follow-up Meeting 12 5. Regular Progress Meetings 12 Conclusion 13 About The Cogent Advisor 15 The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions. © Copyright 2011 The Cogent Advisor. All rights reserved. The Cogent Advisor LLC is a registered investment advisor. The Cogent Advisor LLC provides individual client services only in states in which it is filed or where an exemption or exclusion from such filings exist. This White Paper is provided for informational and educational purposes only. No part of this publication may be reproduced or retransmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or any information storage retrieval system, without the prior written permission of the publisher. Unauthorized copying may subject violators to criminal penalties as well as liabilities for substantial monetary damages up to $100,000 per infringement, costs and attorneys’ fees. The information contained herein is accurate to the best of the publisher’s knowledge; however, the publisher can accept no responsibility for the accuracy or completeness of such information or for loss or damage caused by any use thereof. 233 S. Wacker Drive • 84th Floor • Chicago, IL 60606 | Phone: (312) 382-8388 • Fax: (312) 268-7210 info@thecogentadvisor.com | www.TheCogentAdvisor.com 1
  • 3. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions EXECUTIVE SUMMARY Collectively and individually, former trade floor professionals share a “trilemma” of challenges For financial professionals in general — and specific to our industry and its relationship with especially for the Chicago exchange community — our wealth, our career/earning potentials, and the past decade has been nothing short of a quiet our lives. As professional traders, we often find it revolution, swept along by the dual forces of the painful to separate our career-driven, transactional worldwide shift away from open outcry on the floor and individualistic mindset from goal-driven, team- to electronic trading as well as ongoing global and oriented wealth management needs. Essentially, domestic market volatility. Those of us caught in the the financial professional-turned-investor must be force of change have faced significant transitions in adept at accommodating two mindsets, one for his both our professional and personal lives. or her trading, entrepreneurial pursuits and another for the accumulation and preservation of long-term With only a sliver of the community remaining wealth. within traditional trading roles, the rest of us have moved on, whether willingly or A wealth manager should be not: shifting elsewhere within sensitive to these distinctions. “ the financial industry, changing He or she should offer an initial careers and/or fields entirely, and ongoing process based retiring, or continuing to consider If there is a largest on discovering and achieving our next move. personal goals, with solutions lesson to learn from and specialized alliances to equip As an illustration of both the financial professionals with the pain and potential found among the experience, it’s clarity needed to make sound, survivors of the Chicago trading the value of accepting informed decisions about their floor heyday, I offer my own, long-term wealth. initially unwelcome transition a team approach in from trader to wealth manager. If PART I: WEALTH CHALLENGES there is a largest lesson to learn your life and your UNIQUE TO OUR CHICAGO from the experience, it’s the value TRADING FLOOR COMMUNITY of accepting a team approach career ...” in your life and your career — What if the National Football moving from a “winner takes all” League decided to emulate the to an “all can win” mindset. I can attest, it’s a rough, Chicago exchanges, filling the stadiums with wide- but rewarding shift for a trader to experience. screen monitors and white-sleeved computer programmers, and converting its star players to At first blush, it may seem counterintuitive to think those who could code the best touchdowns? that a former trader or other financial professionals Imagine asking Chicago linebacker Brian Urlacher could benefit from the services of a wealth what he would do with his newfound free time. manager and a team approach, when we are so very accustomed to relying on our own wits to “What do you mean, ‘What would I do’?” succeed. In reality, our community faces challenges resulting from our distinct, “insider” perspective. An This was exactly the response I received when additional set of eyes, preferably those of a wealth asking “Joe,” a former Chicago Mercantile manager who has walked in the trader’s same shoes, Exchange (CME) floor trader, what he would do if can be an important asset in helping trading floor someone else were to manage his wealth for him. professionals not only survive but thrive amidst the transition. 2 © 2011 The Cogent Advisor
  • 4. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions From the Floor to the Computer: Before and After 1 After Before Within a handful of years, the tables turned, with 10-fold programmers for every trader, and the majority of the 1,000 trades per There had been more than 10,000 traders second blazing in across the Internet. The supported by 1,000 computer programmers final blow arrived in October 2008, when the in a 10:1 ratio, with the best and biggest Great Recession rendered 9 out of every 10 action coming straight from the floor — and, traditional floor traders permanently obsolete aside from growing numbers, that’s how and left Chicago’s trading houses as quiet as it had been for 150 years. a locker room after season’s end. Mind you, Joe is an extremely bright, talented and suit in 2006 (and then merging with the CME)3, and energetic fellow who has routinely traded millions the CBOE issuing its IPO in March 20104. of dollars on a typical day. So it’s not as if he can’t imagine the possibilities. The problem is, I’m asking When computer trading took hold as expected, him to consider what seems like an impossibility. many former members and other shareholders A professional linebacker intercepts real pigskin. A in the Chicago exchange community profited professional floor trader trades with real body and handsomely from the companies’ improved soul. As far as his career is concerned, trading isn’t positions. But the benefits were bittersweet — in what he does; it’s who he is. some respects, blood money for the demise of our livelihood. Not only did we lose our proverbial skin Or at least, who he was. For Chicago’s professional in the game, but the game of open outcry as we exchange community — the CME, the Chicago Board knew it was over. of Trade (CBOT) and the Chicago Board Options Exchange (CBOE) — the impossible has happened. Few outside of the financial industry can fully In fact, it was even self-inflicted. When the CME appreciate the magnitude of this silent, startling became the first U.S. exchange to go public in revolution that swept across the Chicago trading December 2002, it was a member-driven decision, floor community during the first decade of the 21st in recognition of the accelerating transition from century. For those who were directly involved, it the floor to computer trading2. If Chicago were to was no minor speed bump in the road; it was Lake remain the premier center for global derivatives Shore Drive hurtling itself off the edge of Navy Pier activity, its members had to agree to take it on the during rush hour. chin. The CME was the first, with the CBOT following 3 © 2011 The Cogent Advisor
  • 5. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions As a veteran CME commodities trader myself, one In short, more cleanly separating and prudently of the things I loved the most about my CME career managing each of these — long-term wealth was its equalizing entrepreneurialism. I could have accumulation, business capital and sustainable been anyone from a Harvard-educated lawyer to a personal spending — is increasingly critical as former Chicago policeman with a GED, a descendant the traditional trading floor culture has been of George Washington to a first-generation restructured, and issues regarding total as well as American. Bottom line, our staying power mattered liquid wealth loom considerably larger than before. a whole lot more than any credentials. Those who I cannot overstress the importance of recognizing were good enough, loud enough these distinct and overlapping trio “ and, yes, lucky enough could of challenges, and sooner than make money. Lots of money. later. As a financial professional, Chicago trading your ability to address each and I happened to be the kid of a all is key to achieving a successful member of the Chicago Fire floor professionals, transition into your new future. Department, equipped with It’s key to you as an individual the luck of the Irish and some nearly to a person, and a family steward. It’s also financial coursework from DePaul critical to transitioning into a University. I began as a filling have seen our respected player at the forefront broker and switched to being of any number of enterprises and a local floor trader, trading my traditional roles come opportunities that await both the own capital and thriving on the elite skill sets you’ve honed on jostling, yelling and hand signals; to an end, one way or the trading floor as well as the the rewards that came from being another.” new talents you’ll develop for able to stand out, outshout and your next career. outmaneuver my adversaries in this zero-sum game of capitalism M.C. Escher, a master of depicting in the raw. If I won, someone — a bank, a hedge seemingly visual impossibilities in his artwork, fund or just another floor trader — had to lose. once asked, “Are you sure that a floor cannot also be a ceiling?” For traders-turned-investors who I admit, I found that kind of action addictively can recognize the possibilities within seeming appealing. The physical effort energized me to play impossibilities, the sky can indeed be the limit as the game with gusto, and the competitive sport you plan for your future wealth. fed my energy. Most days, enough days, I returned home to my family tired, satisfied. Happy. Next, let’s consider some specific illustrations, including my own experience in making the After a while, I’d built up a comfortable nest egg, adjustment. It wasn’t always the smoothest of larger than most other sons of Chicago’s city rides. workers. And I’d earned it doing something I loved. If things had stayed that way forever, that would PART II: TRADER TRANSITIONS have been fine by me. It was me against the world, and that’s the way I liked it. Where have all the traders gone? A small group, approximately 10 percent of 1997 floor traders5, But of course we know how this story ends, and it continue in some semblance of their former floor wasn’t happily ever after. As a result of the upheaval, careers, either remaining in the dwindling pits or thousands of Chicago floor traders, brokers, hedge entering the cool, quiet world of computer trading, fund managers and other financial professionals as distant from the hurly-burly glory days as is share a trio of distinct wealth, career/earning and implied by the jargon that describes the shift: life challenges. “moving upstairs.” 4 © 2011 The Cogent Advisor
  • 6. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions THE CHICAGO EXCHANGE TRADER’S “TRILEMMA” WEALTH — Past wealth accumulation has often been significant, but large swaths of wealth have been ravaged by the combined forces of our industry’s transformation, the Great Recession and ongoing market volatility. As described in a white paper sponsored by the University of Chicago’s Graduate School of Business (today, the Booth School of Business), “The futures trading industry generates the most individual wealth of any industry in Illinois. … However, with the restructuring of an industry, there are also challenges.”6 CAREER/EARNING — Traditional avenues for dramatic wealth accumulation within the trading LIFE — It’s critical to remember that many floor profession no longer exist. But financial of life’s greatest rewards are found in family, professionals are an entrepreneurial, risk-tolerant community and personal aspirations outside community. This can work in favor of identifying of our careers. Former floor traders facing new earning opportunities for former floor traders personal and professional redefinition can who want and/or need to remain professionally turn to new sources for meaningful living as engaged for years to come. Still, even as former part of an evolving definition within their own traders find and embrace new career opportunities lives. However, when the identity of “trader” outside of the trading profession, diminished has served so well for so long, these kinds of incomes typically demand challenging adjustments emotional shifts can be easier said than done. in spending habits and lifestyles. The vast majority of those from the traditional Regardless of what the future holds, Chicago Chicago exchanges have moved on: trading floor professionals, nearly to a person, have • Shifting elsewhere within the financial industry seen our traditional roles come to an end, one way • Changing careers and/or fields entirely or another. Some were better than others at finding • Retiring new, satisfying situations for themselves and their • Still considering their next significant move loved ones. I can thank (and sometimes curse) the industrywide changes for my own shift from 5 © 2011 The Cogent Advisor
  • 7. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions trader to wealth advisor and Registered Investment 3. The Beginning — We eventually emerge from Advisor firm CEO. To determine the challenges and the neutral zone no-man’s-land to form specific opportunities we’ve faced along the way, I prepared plans for the future — plans that guide us into for this paper by interviewing more than two dozen new relationships, new opportunities … a new colleagues, primarily Chicago filling brokers and life. floor traders, CME board members, and clearing firm owners. I sought to determine: Are there So, to circle back to our earlier question: Where applicable ideas we can share? have all the traders gone? Slap on an “under construction” sign, because most of us are busy The concept of sharing in itself represents a fresh transitioning. Some are still grappling with their mindset for many of us. And of course there is no former career ending; some linger in the neutral single story that captures the countless ways each zone. The most successful have made it through to of some 10,000 individuals made his or her very the beginning of their new beginning. personal transition to a new life. But we’ve certainly seen and experienced some common threads that In my own transition, I faced the fear and characterize the experience. In his book, Transitions: uncertainty as well as the intriguing excitement Making Sense of Life’s Changes, William Bridges of each uncomfortably overlapping stage. Despite aptly describes a roughly three-stage process: my optimism about and enjoyment of the CME, a skeptical part of me had always figured it was too Leaving home Neutral Starting life in culture zone new culture 1. The Ending — Our old way of life has ended. good to last. I and my fellow CME members could We’ve shed many of our past connections and see the inexorable advance of global electronic have gradually stopped expecting or hoping for trading. It didn’t take a genius to recognize what their return. this would eventually mean to our world. 2. The Neutral Zone — As the ending sinks in, Even so, when the end finally did come after a few many of us experience a “What’s next?” period years of trading off the floor, when it was time to — sometimes brief, sometimes lengthy — during consider a new career, I was better prepared for which we recognize that the “good old days” it by having routinely set aside a portion of my are gone, but the future remains ill-defined. earnings into a separate portfolio. My investment For most, this fallow period is filled with more activities weren’t yet optimal. I engaged a different fear and anxiety than excitement or optimism. money manager, but the relationship felt shallow Still, just as soil needs time to recover between and lacking. I’d not yet learned the important role growing seasons, so too do most people need a wealth manager can play in overseeing the many time to work things out at the root level prior to moving parts. But the efforts had reduced the meaningful renewal. 6 © 2011 The Cogent Advisor
  • 8. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions temptation to treat all of my wealth as spendable ingredient I could bring to the table was the cash, fully available for the immediate needs of following personal understanding: business and pleasure. Trading and wealth management require Still, on an emotional level, it was a trying time. As two distinct mindsets — within one and the I endured my own “neutral zone,” I found myself same person. pulling away from former colleagues, and even from my wife and children. As cliché as it may have One former trader colleague described it as having been, I would sit in Starbucks for hours, reading to “rebrand” himself and his trading skills: or continuing to study for the “ nighttime, graduate-level classes You know, it’s not easy. There I was taking at DePaul University. ... professionals are plenty of days I wish I Sometimes, I would use the time could wake up, go down to the to stay in shape physically by often fail to provide pit, make 40 grand and come taking long bicycle rides alone home. But you have to move in the mass of Chicago traffic, a full spectrum of away from that because it just all bustling to and from their messes with your head. I think chosen pursuits. Sometimes I advice to encompass a traders, when they are exiting, used the time to think and reflect. should be handed some sort Sometimes I used it to curse and financial professional’s of 90-day course in wealth worry. Sometimes I used it for nothing at all. unique needs and management, to convince them to not beat the market. Do you problems, hopes really think standing on the Eventually, through the combi- floor and trading futures has nation of continuing education, and dreams.” anything to do with beating the self-reflection, physical activity market in stocks? It just flat out and the simple passing of time, never has and never will. If you plans emerged for the next phase in my life. Hazy want money to trade, take whatever you need at first, they were based on a few early revelations and do it. And put the rest into a portfolio that that have served as my guideposts through the fog. you have predetermined for the risk and the I realized that, for me, the first guidepost was my time frame you like. family. The second was my community. Spending time with them was the most important thing I had. In a way, a trader-turned-investor must be able My money and career would intersect, but I realized to dream in two languages: the native tongue of they weren’t the “it” of it. entrepreneurial pursuits, born on the trading room floor, as well as the foreign lingo of long-term wealth Striving for balance offered me the flexibility I accumulation and preservation. To explore this final needed to make an appropriate career choice, — critical — point, we turn to solutions for addressing which became my third guidepost. I needed a the unique wealth management challenges faced by career that would enable me to engage financial the “bilingual” financial professional. I have learned professionals and their families who are enduring the new language myself, in my personal pursuit of similar journeys and overcoming similar barriers how to manage my own wealth and how best to to their own successful transitions. I was ready to build a world-class wealth management business. make the move from “me” to “team.” An essential 7 © 2011 The Cogent Advisor
  • 9. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions PART III: WEALTH MANAGEMENT FOR FINANCIAL To illustrate, as much as I loved the trading floor, PROFESSIONALS in setting aside a portion of my profits into a So how do financial professionals resolve the globally diversified portfolio, I understood that distinct “trilemma” of conflicting forces generated there was a difference between the high stakes I by our wealth, career/earning paths and personal willingly accepted in my career, versus planning for lives? How do we become comfortably bilingual, the reliable assets my family depended upon for able to converse in both the solo financial achieving long-term financial goals such as college entrepreneurialism that makes life interesting, as and retirement funding. well as the team-oriented wealth “ planning that makes life’s goals At the same time, I initially achievable? believed that I could fly solo with my personal portfolio Many have no doubt worked with I want enough management, just as I had done various investment advisors, retail in my trading activities. A do-it- brokers or hedge fund managers information, a firm yourself approach worked to a of one kind or another. However, grasp going in, so I point; I fared better than many these professionals often fail other fellow traders who had to provide a full spectrum of don’t lose control, failed to establish any sort of advice to encompass a financial investment portfolio separate professional’s unique needs and so I can make from their trading accounts. problems, hopes and dreams. These distinctions are important, informed decisions.” But the more involved I became as a 2007 CEG Worldwide study in the investment world, the shows that, although nearly half more I appreciated the benefits of all advisors (46.3 percent) of a team approach to wealth call themselves wealth managers, only 6.6 percent management. Here, unlike on the trading floor, I practice true wealth management. discovered the importance of working in alliance with rather than in opposition to respected, like- Financial professionals — and Chicago trading minded colleagues. professionals especially — need wealth managers who understand what they’re going through, One of my learning experiences occurred when a with apt processes and far-reaching solutions to “boring” short-term municipal bond fund holding encompass their complex financial, career and life I’d selected plummeted 44 percent overnight. pressures. Without the benefit of advice from a specialized bond portfolio expert, I had not seen that the To benefit from wealth management, financial fund managers had been mishandling the account professionals need to shift their mindset from compared to its stated goals. When the discrepancy immediate, independent and transactional to long- came to light, the bottom fell out. term, team-oriented and systemic. They must move from the perspective of treating all their wealth as For me, it represented a tolerable loss compared a single, liquid source of ATM-style cash for every to my overall wealth; a lesson learned on how to facet of their lives, to assigning different roles for properly manage fixed income risk. But it was a different portions of their wealth. By deliberately severe blow to many of the fund’s shareholders structuring each portion for the distinct role it plays, — teachers and public service retirees and other we can shift from ad hoc, reactionary spending to everyday investors whose life savings had vanished more sustainable, goals-based wealth management, in what amounted to a collapsed Ponzi scheme. that addresses the full trilemma of our complex personal and professional lives. 8 © 2011 The Cogent Advisor
  • 10. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions This made me mad. Mad enough to become lead state’s Bright Start 529 college savings plan — what plaintiff in a class-action suit against the fund, and a thrill it was to be invited to share the podium mad enough to be instrumental in successfully with then-Treasurer Alexi Giannoulias when the recovering more than half of the assets lost by my announcement was made) paved the way for my fellow plaintiffs, even though it took seven years of decision to become a wealth manager, to position my life. so many more families like mine to invest in the right way, using the right approach. Both the insights into appropriate fixed income investing as well as the aftermath Defining Wealth Management of successfully defending my What is the right approach to “ fellow investors’ interests in the wealth management? It’s neither subsequent class-action suit a legal nor regulated term, so how were a significant influence on During the do you know it when you see it? my wealth management career to Sometimes, it’s easier to define come. It was one of my first tastes discovery meeting, what something is by eliminating of what it was like to make financial decisions on behalf of and along you and the wealth what it is not. The hallmarks become clear when the wealth with others. As lead plaintiff, manager will explore manager is compared with other you make the decisions that advisors. affect everyone, after consulting your values, wants a variety of specialized subject Advisors tend to fall into three matter experts. I was gathering all and needs ...” broad categories: investment available information from a wide generalists, product specialists and diverse team, and then acting and wealth managers. as a fiduciary for everyone else in the class. I kept stressing to our attorneys, “Tell me Investment generalists offer a broad range of what’s best for everyone in the class.” And that’s products but do not specialize in a single type. what we’d do. At its essence, these are the same While they offer their clients many different skills that a wealth manager brings to force for his products, they do not make consulting an essential or her clients. part of their business model. They are focused on the transaction (and the resulting commission paid After the dust had settled, I continued with my by the product provider). trading career for several more years, but I also resolved to educate myself on the intricacies of Product specialists focus exclusively on an asset management. This is the period during which investment-oriented product niche and offer a I began to attend nighttime classes at DePaul single type of product as a potential solution. They University, culminating in a graduate certificate often offer products such as managed accounts, in Financial Planning and Asset Management. To stocks, fixed income or alternatives. Like investment guide my decisions, I also sought out informational generalists, these advisors do not have a consultative interviews with a number of financial advisors and orientation and tend to be transactional. wealth managers across the country, attended several key industry technology and practice In either case, transactional advisors are assisting management conferences, and generally explored with parts but not the whole, often failing to address the gamut of possibilities that shaped my next key needs of the financial professional/investor. move. After all, professional traders don’t need extensive help with transactions. If that’s all there were to When the time came to shift careers, this and other it, they’d already feel confident that their lives’ early experiences (such as having championed goals were on track, with little need for additional the addition of low-cost, index-style funds to the consideration. 9 © 2011 The Cogent Advisor
  • 11. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions But that’s not what I heard as I interviewed my two- closely with the client (and his or her family), dozen-plus financial colleagues. I found a common upfront and ongoing. They identify specific needs, theme of unmet concerns, such as: design custom strategies and track ongoing implementation to ensure that plans remain on • Uncertainty on how to bridge the gap between target. trading versus building wealth — how to balance safeguarding accumulated wealth and allocating “Working closely” means exactly that: Wealth portions of it to support ongoing entrepreneurial managers stay in touch. A wealth manager will aspirations offer a wide range of services and will coordinate with specialized strategic alliances to help with a • Additional unanswered questions about how to wide array of financial needs. Below are some of plan for their personal and professional financial the essential ones: future • Cost-competitive asset management services— • Holes in the levels of far-reaching wealth advice mutual funds, managed accounts, brokerage they were currently receiving accounts, custom bond portfolios and alternative investments • Missing or misapplication of advanced planning tools to complement earning and investment • Planning services — financial planning, education activities planning, retirement planning As one trader described it: “I want enough • Charitable gifting services — including private information, a firm grasp going in, so I don’t lose foundations, donor-advised funds, charitable control, so I can make informed decisions. That’s remainder trusts and charitable lead trusts what you pay somebody for — his advice and his research, to parse out all the information. I don’t • Wealth transfer services — identifying and have to be ‘that guy,’ but I want to be at that comfort facilitating the most tax-efficient ways to pass level about where I’m putting my money.” assets to succeeding generations • Wealth protection services — shielding wealth Wealth managers take a comprehensive approach from litigants, creditors, children, in-laws and ex- to meeting clients’ needs. We use a consultative spouses approach to construct integrated strategies for clients’ specific problems. We take the time to • Risk management services — covering everything deeply understand the client base we serve. from protecting the mundane (autos, homes) to Although many advisors call themselves wealth the exotic (rare artwork, top-end yachts), and managers, the following are hallmarks of those who elevating risk management to also serve in an walk the walk: advanced planning capacity to enhance liquidity, estate transfer and more • They use a consultative process to establish a close relationship with each client, to gain a detailed • Credit services — including mortgages and understanding of his or her most important goals, personal and business loans financial wants and financial needs. In my case, I additionally layered on a variety • They offer informed expertise, customized of outsourcing solutions, ranging from select choices and recommended solutions to fit those operation and marketing support professionals, to specific needs. They take into account a range of investment strategy and solutions from Dimensional interrelated financial services, such as investment Fund Advisors, to a collaborative think tank of like- management, risk management, estate planning minded advisor community found at BAM Advisor and retirement planning. Services. After carefully choosing my alliances, I • They deliver these customized strategies working left the island to join the mainland. 10 © 2011 The Cogent Advisor
  • 12. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions Exhibit 1 and years of the relationship, the wealth manager will likely arrange a series of meetings designed to The Consultative Client Management encourage questions, interaction, conversations (CCM) Process and understanding. Exhibit 1 is a brief outline of the meeting structure we have adopted at our firm. Of course valid variations exist, and our own processes are intentionally flexible CCM1: Discovery Meeting to accommodate clients’ unique circumstances, but Duration: 1.5 hours these are typical of the kinds of meetings you can Interval to next meeting: Two weeks expect in a wealth management environment. 1. The Discovery Meeting At the first meeting, the wealth manager uses a systematic, detailed interview process to define an CCM2: Investment Plan Meeting investor’s true financial needs, goals and current Duration: 1–1.5 hours position. This process will provide the advisor with Interval to next meeting: One week the information he or she needs to create a total client profile. This profile becomes a key tool for communicating the broad financial picture to a network of specialists to whom the advisor will turn for help in creating customized wealth management CCM3: Mutual Commitment Meeting strategies. Duration: 1 hour Interval to next meeting: 45 days During the discovery meeting, you and the wealth manager will explore your values, wants and needs; collect information to assess the suitability of working together; and gather the details necessary to initiate structured planning, should CCM4: 45-Day Follow-up the relationship continue. Duration: 1 hour Interval to next meeting: 90+ days 2. The Investment Plan Meeting The second meeting should build on initial discovery. Continued collaboration between you and the wealth manager should lead to a customized investment CCM5: Regular Progress Meeting plan that reflects you and your specific goals. In Duration: 1 hour this meeting, the wealth manager proposes a draft Interval to next meeting: Regular/Periodic investment plan to describe your needs and risk tolerances, and offer benchmarks as well as a road map for tracking progress toward your expressed goals. Your custom investment plan should be guided by these important discussion points: Source: CEG Worldwide 1. Establishing a clear definition of long-term needs, objectives and values, such as forming Working With a Wealth Manager a new enterprise, retiring early or purchasing Because wealth managers are focused on a additional homes consultative process, they use a system that often differs from the traditional, transaction-based 2. Identifying levels of risk tolerance for various advisor. From a client’s first meeting to the time an assets agreement is reached and throughout the months 11 © 2011 The Cogent Advisor
  • 13. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions 3. Assessing expected time horizons for your so far, you both likely commit to establishing a investments formal advisor-client relationship. Together, you execute the necessary documents and proceed 4. Exploring expected rate- with finalizing and implementing of-return objectives that your investment plan. “ complement personal financial goals based on your unique 4. 45-Day Follow-up Meeting ability, willingness and need to take market risk To put it simply, As implementation unfolds, it makes sense for you to set 5. Understanding the evidence- wealth management aside time for a formal follow- up meeting with your wealth based tenets of applying low-cost, globally diversified, might be considered a manager. This ensures that your wealth manager has the asset-class investing as the fancy term for quality opportunity to update you on recommended strategy for any important details regarding long-term wealth accumulation of life.” your portfolio implementation, or preservation continue the collaborative, 6. Ensuring a strategic implemen- educational process, and discuss tation plan that is aligned with questions or concerns. individual goals 5. Regular Progress Meetings 7. Continually monitoring, tax managing and Moving forward, you continue meeting with your rebalancing to remain within planned risk wealth manager as appropriate, to address issues, targets questions, changes and performance assessments. The overarching objectives are to: It’s important to emphasize that your well-drafted • Ensure your plan is on track relative to your investment plan should not be a document handed particular long-term goals, and to assist with to you “from on high,” so to speak. Rather, it should adjustments as those goals evolve. represent a consultative exploration in which you • Discuss and implement advanced planning are deeply involved, to provide that “comfort level” solutions; if your investment plan is the found- articulated by our financial colleague on page 10 — ation of your financial house, then advanced a sense that the wealth manager is making smart planning represents additional, important decisions in concert with you. A well-designed structure. As appropriate, we’ll engage our investment plan further serves as the foundation select team of expert “engineers,” and co- for an entire financial picture, establishing the ordinate their activities in addressing your framework for bringing in a professional network particular risk management, estate planning, of top providers to help with specialized financial tax mitigation and charitable giving goals. challenges. 3. The Mutual Commitment Meeting At this meeting, if both you and the wealth manager are pleased with the discussions and relationship 12 © 2011 The Cogent Advisor
  • 14. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions CONCLUSION To put it simply, wealth management might be transition did not occur without loss. On the trading considered a fancy term for quality of life. floor, everyone knew me as “MJ,” and if I had a suit coat at all, it spent most of its time in the back of my This is true for investors in general. It’s just as closet. As CEO of The Cogent Advisor, I’m Michael, true for Chicago financial professionals who are and I wear my business attire proudly, to respect transitioning from the floor-trading world that no and honor the time my clients agree to share with longer exists in its traditional form. Like anyone me. who is undergoing a life transition — accepting an ending, enduring a period of fallow contemplation, Making the leap from one-man show on the floor to and embarking on a new beginning — a helping forming — and being formed by — a personal wealth hand can make all the difference between surviving support team has been one of the most daunting, versus thriving. yet rewarding personal makeover moves ever. It’s been a little like the television show “Survivor” in “I’m certainly not a savvy investor,” observed one reverse, where I’ve discovered that getting voted off of my colleagues. “When all was said and done, I my own little island was actually the best thing that should’ve found a wealth management group that could have happened. It’s enabled me to harness said, ‘Look, let’s protect your purchasing power, all of my past experiences and tightly focus my let’s diversify it.’ I want to outsource all of this present energies on building the strongest personal asset allocation to you guys, and I want to be left relationships needed to serve as my clients’ wealth with some money so I have an opportunity to do manager and Personal Chief Financial Officer. something with it — if it’s trading, if it’s whatever. I’ll do my thing and you guys do your thing.” As my colleague above observed, achieving quality of life means giving up some financial My colleague was not a client of our firm, but rather control into the hands of a wealth manager. This he was expressing his thoughts on the role he felt is an intimidating prospect for any individual. It’s any wealth manager should play. A wealth manager a particular challenge for financial professionals, frees financial professionals and their families since we are used to calling all our own shots for a to identify, and then do, “their thing.” A wealth living. There’s no question that, as a trader turned manager should free one’s wealth for something wealth manager, I’m a different man than I used to more. be. But I have regained one key ingredient in my career. Once again, I return home to my family at Today, through the power of collaboration, I’m the end of the day, tired but happy. CEO of my company and CEO of my life. But the This Article does not intend to make an offer or solicitation for the sale or purchase of any securities or products. Investment in securities involves the risk of loss. Nothing in this Article should imply that past results are an indication of future performance. Information provided is for education purposes only and in no way is intended to be viewed as, or a substitute for, personalized investment advice. Be sure to first consult with a qualified financial advisor and/or tax professional before implementing any strategy discussed in this article. Independent advice should be sought in all cases. 13 © 2011 The Cogent Advisor
  • 15. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions ENDNOTES 1. The 2009 movie documentary “Floored” offers an intriguing chronicle of the events. 2. “Exploring Entrepreneurship: The Chicago Futures Trading Industry,” Polsky Center for Entrepreneur- ship, The University of Chicago Graduate School of Business, April 2006. Page 10. 3. Ibid. 4. “CBOE Holdings, Inc. Files Registration Statement for Proposed Initial Public Offering,” CBOE Holdings, March 11, 2010. 5. Phil Morehart, “Hit the Floor,” Chicago Journal, January 13, 2010. 6. “Exploring Entrepreneurship,” pages 3–4. 14 © 2011 The Cogent Advisor
  • 16. The Cogent Advisor Wealth Management Guide: How Chicago Exchange Professionals Can Prevail Through Financial and Personal Transitions ABOUT THE COGENT ADVISOR Before founding The Cogent Advisor, Michael J. Evans was a veteran commodities trader on the Chicago Mercantile Exchange, executing his own and other customers’ trades for more than 20 years. Michael’s experiences as a trader honed his skills for identifying and managing investment risk — a critical attribute that paved the way for him to dedicate his expertise to helping fellow financial industry professionals manage the future of their long-term wealth. Michael remains a proud member of the Chicago Mercantile Exchange. A Chicagoan to the core, he is easy to get to know and will tell you plainly what needs to be said. In addition to his professional experience, Michael attended DePaul University, receiving his B.S. from the College of Commerce. He also completed the graduate certificate program in Financial Planning and Asset Management at DePaul. He is husband to Colleen and father of their three children. 15 © 2011 The Cogent Advisor