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Closing the loop: risk or reward?
A White Paper highlighting the opportunities and
challenges of a circular economy
Contents
1	 Executive summary	04                                 3	 The business perspective	13
                                                          3.1  caling the waste hierarchy: the drive for
                                                              S
                                                              greater resource efficiency
                                                          3.2  ontractual implications for the waste
                                                              C
                                                              supply chain
2	 Working towards circularity: 	07                       3.3  pportunity knocks: maximising the loop
                                                              O
		 the state of play                                      3.4  genda for change: the key influencers
                                                              A
                                                          3.5  oes size matter?
                                                              D
     2.1  oing round in circles – the big disconnect
         G
     2.2  he race for feedstock as the hierarchy
         T
         comes of age
     2.3  he local authority gatekeepers
         T                                              4	 The waste supply chain	18
     2.4  ront-runner focus: rethink your business
         F
         proposition
                                                           perspective
     2.5  ho is influencing the circle of lifecycle
         W                                                4.1  he great reclaim game: will the waste
                                                              T
         thinking?                                            industry lose out?
     2.6  he year ahead: immediate priorities for
         T                                                4.2  urvival strategies start to take flight
                                                              S
         action                                           4.3  losed loop collaboration – a safe bet?
                                                              C
                                                          4.4  ind the knowledge gaps
                                                              M
                                                          4.5  lways be prepared: take action to future-
                                                              A
                                                              proof


                                                        		 Sponsor viewpoint                                23

Sponsored by                                                                                                |2|
1             Executive summary
    Set against a backdrop of global climate                        how attitudes towards waste and smarter          In drawing on the key findings and
    change, carbon economics and resource                           resource management were impacting at            analysing their implications, this White
    scarcity, the intrinsically valuable materials                  different points across the value chain.         Paper sets out the evolutionary state
    and scrap carbon that have for so long                                                                           of play within business and the waste
    been locked up in waste streams are now                         It questioned how attitudes to waste are         management supply chain as these
    becoming highly sought after. But how are                       changing in both camps and what the likely       circular dynamics take hold.
    organisations reacting to this challenge,                       implications of this will be, both now and
    given our current linear ‘take, make,                           in the future. The resulting White Paper         The conclusions drawn are intended to
    waste’ system? As businesses begin to            35% of         provides a narrative to help influence and       act as an informative steer for decision-
    recognise the benefits of an emerging                           steer thinking in this area, particularly for    makers, both within, and outside of, the
    circular economy and its ability to drive        businesses     the waste management industry, which             waste industry, who are looking at how
    greater resource productivity, the benefits      are actively   appears to be in a transitional phase.           best to navigate this rapidly changing
    are perhaps less tangible for the waste                                                                          landscape and capitalise upon the new
    management industry.
                                                     looking to     We surveyed 435 companies in total – 361         opportunities it presents.
                                                     shift their    businesses and 74 WMCs – asking them
    However, as businesses look to reduce            resource       about the key issues:                            The premise of a circular economy is
    environmental impacts and boost the                                                                              founded on not only extracting greater
    bottom line by moving waste up the
                                                     management     •  ow attitudes among waste producers
                                                                      H                                              value from waste materials, but on
    hierarchy, the waste supply chain is             focus            are changing                                   feeding this value back into the industrial
    ideally placed to help them deliver on           elsewhere,     •  ow fast closed-loop thinking is rising
                                                                      H                                              cycle or in some cases, the biological
    their ambitions - providing it can react fast                     up the business agenda                         cycle. This strategic shift of resource use
    enough to align itself as a key enabler to
                                                     seeking new    • 
                                                                      What strategies are being adopted, and         which, according to our research 76%
    encourage this circularity.                      alliances        by whom                                        of businesses are now looking to align
                                                     outside of     • 
                                                                      Whether closed-loop recovery                   themselves with, is certain to prove highly
    To examine these issues in more depth,                            is superseding traditional waste               consequential for the waste supply chain
    edie.net and sister title Local Authority        the waste        management                                     – a sector whose lifeblood is built on
    Waste  Recycling (LAWR) magazine, with          industry to    •  here competition for feedstock is fiercest
                                                                      W                                              securing these materials.
    sponsor FCC Environment, carried out             help them      •  he evolving nature of the business and
                                                                      T
    extensive market research among both                              waste supplier relationship                    For 54% of businesses, reclaiming
    waste producers (businesses) and waste           deliver on     • 
                                                                      How best to leverage competitive               these waste streams will fundamentally
    management companies (WMCs) to track             this agenda      advantage                                      reshape their relationship with the waste


    Sponsored by                                                                                                                                                |4|
The Resource Revolution
                                                                   This White Paper forms a key output of the Resource
                                                                   Revolution series - an extended campaign centred on the
                                                                   emerging circular economy - comprising rich content, insight,
                                                                   and networking opportunities.
supply chain – either through specifying                           There are major risks and rewards for key players in this space and, as the
significant contractual changes with waste                         campaign gathers pace, edie.net together with sister title LAWR will be charting
management providers or by streamlining                            these trends and highlighting the game-changers who are redefining the concept of
the number of providers they deal with.                            waste and the way it is perceived.
Not only this, but 35% of businesses are
actively looking to shift their resource                           More information about the campaign and how it aims to facilitate thought
management focus elsewhere, seeking                                leadership can be found at www.resourcerevolution.net
new alliances outside of the waste industry
to help them deliver on this agenda.

As these trends take hold, waste
management companies need to be
alert to the possibility that end-of-life
material streams could start side-stepping
traditional disposal and treatment routes
that have been their exclusive domain         When it
for so long. More than three-quarters                        waste management companies don’t                 route forward in order to exploit these
of businesses are also focusing their
                                              comes to       feel there is a need to adapt or reposition      opportunities. Traditional waste collection
efforts on waste minimisation and as          closing the    their business model in any way to take          and disposal arrangements – certainly
these prevention strategies bed down,         loop, 72% of   advantage of the changing dynamics               in the municipal markets – are built
this will further intensify issues around                    around waste flows. Consequently there           on lengthy contracts with guaranteed
feedstock security. Already 31% of waste
                                              businesses     is a real danger they might not be able to       tonnages. This, together with the fact the
management companies feel these issues        are looking    innovate quickly enough as the transition        UK is still heavily reliant on landfill, might
are impacting on their operations, with       to engage      to a circular economy accelerates.               be offering a false sense of security to
18% voicing real concern.                                                                                     some providers, who feel they don’t need
                                              with waste     Underpinning this inertia is both                to change their service provision model for
Despite this, there remains a high            management     uncertainty and complacency. The nature          the foreseeable future.
level of inertia within the waste supply      providers to   of waste is changing as thinking evolves
chain to address these fears and react                       and waste is increasingly viewed as a            However, this still leaves one-third of
accordingly. For most, it is a case of        help them      resource. The industry is at a crossroads,       waste management companies who are
‘keep calm and carry on’. Two-thirds of       deliver        trying to determine and navigate the best        already repositioning themselves as the


Sponsored by                                                                                                                                            |5|
circular economy unfolds. These early           biggest gains to be made is in high-value
movers and adopters appear to be taking         extraction of waste materials – an issue
a more holistic approach – one based on         widely recognised by both businesses and
client-centred consultancy services which
look to address the wider sustainability
                                                their waste supply chains.
                                                                                                ABOUT US
issues around waste management.                 For 77% of waste management firms,              edie.net is used by more than a million
                                                                                                sustainability professionals every year to
                                                smarter extraction techniques – either in
                                                                                                keep up-to-date with the news, information
Ultimately, this could drive changes to         the form of secondary materials or energy       and analysis which directly addresses the
charging models for waste disposal as           recovery – represent the biggest single         issues affecting their companies. It is an
demand grows for smarter value extraction       business opportunity over the next five         invaluable resource for an increasingly
methods to better prepare materials for         years.                                          influential audience of decision makers
upcycling, reuse or remanufacture.                                                              across the spectrum of small, medium, large
                                                This highlights a strong need for technical     and enterprise-sized companies in the UK.
There are clear commercial gains for these      innovation, which is also recognised as a
early movers. When it comes to closing          commercial driver in itself by 54% of waste     LAWR (Local Authority Waste  Recycling)
                                                                                                magazine is the UK’s leading monthly
the loop, 72% of businesses surveyed,           management providers. Increasingly, the
                                                                                                publication for the waste and resource
said they are looking to engage with waste      waste industry is also recognising the need     management industry. It is read by over
management providers to help them deliver       to broaden its service offering – almost two-   6,500 waste and resource management
it. And the returns could be immediate, with    thirds of waste management companies            professionals across both the public and
30% of businesses planning to maximise          said they were diversifying in a bid to be      private sectors, as well as by political
resource use through the implementation         more competitive.                               analysts, government and academia.
of a closed loop process for their waste
arisings over the next 12 months.               Considering all of these factors, it is clear   FCC Environment is one of the largest
                                                that the waste supply chain needs to            recycling and waste management companies
                                                                                                in the UK, employing over 2,400 staff across
While this bodes well for the 61% of            re-engineer itself to deliver better value,
                                                                                                more than 200 facilities in England, Scotland
waste management firms who can see              not only by generating cleaner, more            and Wales. It is part of a global group with
commercial benefits arising from the            profitable outputs from its waste streams,      a strong heritage in providing services for
emerging closed loop economy, only 37%          but by meeting client-led demand for            communities and business. Its vision is to
of them feel entering into such initiatives     more resource-efficient recovery built          be the environmental company of choice,
will result in strong revenue generation over   on lifecycle analysis and whole systems         delivering change for a sustainable future.
the next five years. Where most see the         thinking.


Sponsored by                                                                                                                                    |6|
2         Working towards circularity:
          the state of play
    A circular economy is one in which                manufacturers $630bn (£416m) a year by                       tonnes. The report’s main thrust broadly
    resources are kept in use for as long as          2025, according to a recent report from the                  aligns itself with government policy both
    possible, by extracting the maximum value         Ellen MacArthur Foundation [LINK-1]. In                      at UK and EU level, which is seeking to
    from them while in use, then recovering           light of concerns from manufacturers and      More than      encourage greater efficiencies in this field
    and regenerating products and materials           their supply chains about rising resource     half of        through the delivery of zero waste agendas
    at the end of each service life. As modern        scarcity, this approach has been broadly                     and resource security action plans.
    day resource management starts to shift           welcomed.                                     businesses
    from a linear to circular economy, the                                                          stated         However, the emergence of closed loop
    business opportunity this opens up is             The same study calculates that adhering       that taking    models could present a threat to one
    immense.                                          to circular economy principles could help                    particular sector – the waste management
                                                      UK plc generate savings worth up to           greater        industry. As manufacturers, retailers
    Better design and more efficient use              £700m annually, while also reducing yearly    ownership of   and brand leaders seek to take greater
    of materials could save European                  greenhouse gas emissions by 7.4 million                      ownership of their waste streams for
                                                                                                    their waste    commercial gain, the waste industry
                                                                                                    streams will   itself is being fundamentally reshaped
                                                                                                    result in      as a result.
       The circular economy                                                                         significant    New alliances are now being forged
       In a circular economy, as opposed to a traditional linear economy, products are intended
       to be more sustainable, as their design is based around reusable parts, allowing for a
                                                                                                    contractual    outside of traditional waste management
       simpler end-of-life recovery process. In a circular economy, there is no such thing as       changes with   markets, resulting in material flow
       waste – it is effectively designed out the system and becomes raw materials or energy for                   diversion – not only from landfill, but
       something else.
                                                                                                    their waste    from the hands of waste management
                                                                                                    management     providers themselves. This is starting to
       Designing for a circular economy is complex. To try and unravel this complexity,
       collaboration is needed across the entire value chain, from start-of-life to end-of-life.
                                                                                                    providers or   raise questions around the future security
                                                                                                                   and supply of feedstock levels for these
       This means that all of the stakeholders involved in the lifecycle of a particular product,   streamlining   providers.
       from product designers and material scientists right through to recycling operators and
       reprocessors, need to come together and work out the best solution.
                                                                                                    the number
                                                                                                    of providers   2.1 Going round in circles – the big
                                                                                                                   disconnect
                                                                                                    they deal      There are now clear signs that working
                                                                                                    with           towards a circular economy is presenting


    Sponsored by                                                                                                                                           |7|
itself as a strong business opportunity,                       In contrast, most WMCs seem woefully           stream. A significant number (44%)
but the waste management supply chain                          unprepared for such a scenario – believing     confirmed they were taking measures to
is in danger of being left out in the cold as                  that ‘business as usual’ is a viable option.   recover energy from their waste streams
it struggles to understand and navigate                        Despite admitting significant concerns         while just under a third (31%) were actively
these fast-changing resource flow                              around feedstock security, two-thirds          exploring closed loop opportunities.
dynamics.                                                      of WMCs surveyed (66%) did not feel
                                                               they would need to adapt their business        More than three-quarters of firms (77%)
More than three-quarters of businesses                         models to position themselves at the           also said they were focusing their efforts
(76%) surveyed said they perceived                             forefront of the circular economy agenda.      on waste minimisation and prevention,
the emerging circular economy to be                            Consequently, there is a real danger they      while more than half (59%) were looking
an important driver in becoming more                           might not be able to innovate quickly          for greater reuse opportunities. Both of
resource-efficient – a trend which is                          enough if their sector should undergo          these approaches will effectively take
already starting to reshape their                              a paradigm shift as it evolves into a          materials out of the waste management
business models. As they look to                               resource-led economy.                          supply chain. This strategic repositioning –
extract greater value from their waste                                                                        from a linear ‘take, make, waste’ economy
streams and feed it back into their supply      Almost a       2.2 The race for feedstock as the              to a more sustainable circular one –
chains, this is likely to have serious          third of       hierarchy comes of age                         is already registering serious concerns
repercussions for waste management                             Crucial to these transformational resource     with almost half of the WMCs we
companies (WMCs).                               WMCs           flow dynamics is the feedstock itself,         surveyed.
                                                surveyed       which is becoming a sought-after asset –
More than half of businesses (54%)              confirmed      both by businesses as they look to close       As this race for feedstock intensifies,
surveyed stated that taking greater                            the loop on their operations, and the          WMCs will not only have to compete for
ownership of their waste streams will           that issues    waste management supply chain whose            materials outside of the waste sector,
result in significant contractual changes       of feedstock   livelihood is dependent upon it.               but from within their own industry too.
with their waste management providers           security                                                      Almost a third of WMCs surveyed (31%)
or streamlining the number of providers                        The vast majority of businesses surveyed       confirmed that issues of feedstock
they deal with. Just over one-third (35%)       are now        (86%) are now looking to move their waste      security are now impacting on their
also felt that this transition would involve    impacting      management activities up the hierarchy         business, while nearly a fifth (18%)
entering into new alliances with key                           with more than half (52%) seeking to profit    said it was of real concern. Feedstock
stakeholders outside of the traditional
                                                on their       from it as they start to view their waste      competition from overseas markets, such
waste sector.                                   business       arisings as a potential resource or revenue    as the rising demand for refuse-derived


Sponsored by                                                                                                                                           |8|
fuel from Europe, was also considered            of unlocking future feedstock supply as                       add value to their service offering and
significant by more than a fifth of those        landfill diversion strategies take hold.                      capitalise on the opportunities that a more
we surveyed.                                                                                                   circular economy might present.
                                                 It is not surprising that local authorities
2.3 The local authority gatekeepers              were cited by the vast majority of WMCs                       Nearly three-quarters of businesses we
Despite these uncertainties, a significant       as the most important stakeholder group                       surveyed (72%) are looking to engage
amount of potentially valuable material          to target or engage with as the circular                      with WMCs to help them deliver closed
remains locked in landfill. National recycling   economy agenda takes hold – especially                        loop solutions – this is a huge commercial
rates across the UK hover on average             as many of these municipal waste                              opportunity which should not be
around the 40% mark except in Wales              collection and disposal services are                          overlooked.
which is edging ahead slightly –                 outsourced to private waste contractors.
last year it broke through the 50% barrier.                                                                    However, only one-third of WMCs
Calls are now intensifying among WMCs for        In England, one recent development that                       surveyed are already reacting to this and
more government intervention to stimulate        should sound alarm bells is that municipal                    believe their business model will need to
markets and unlock feedstock availability.       recycling rates appear to be flatlining,                      change as a result. For some, a stronger
                                                 according to latest figures released by                       emphasis on more client-based strategic
Introducing measures such as landfill            Defra [LINK-2], bucking the trend of                          thinking around wider sustainability issues
bans of certain materials including waste        year-on-year percentage increases. This                       was considered necessary coupled with
wood and food were considered by                 could be due to local authority service       There           a rethink of charging models for waste
respondents to be important levers in this       provision cutbacks as economic pressures      are huge        disposal. Others saw benefit in the need
respect, coupled with better regulation and      take hold, but may also indicate a lack of                    for more data intelligence to match
enforcement of existing policies. A more         suitable treatment capacity on the ground.
                                                                                               disconnects     feedstock availability with treatment
prescriptive zero waste policy, especially in    Unless this trend is reversed, tensions       between         infrastructure capacity.
England, was also thought desirable.             around feedstock availability will only       start-of-life
                                                 heighten going forward.                                       This would appear to reflect growing
Crucial to facilitating this strategic rethink
                                                                                               (product        client-based demand, particularly in the
are the local authorities themselves who         2.4 Front-runner focus: rethink your          designers)      blue chip sector, for more consultancy-led
are mandated to oversee the collection,          business proposition                          and end-of-     services based around waste prevention
treatment and disposal of large tonnages of      Set against this backdrop of rising                           that can be rolled out across the entire
municipal waste. Consequently, they have a       feedstock security concerns, WMCs             life (WMCs)     supply chain. Linked to this is a rising
valuable gate-keeping role to play in terms      need to seriously consider how they can       industries      requirement for smarter value extraction


Sponsored by                                                                                                                                          |9|
methods to better prepare materials for        Who is influencing the circle?
upcycling, reuse or remanufacture.             Stakeholders, ranked by waste producers and WMCs, in terms of their importance to the circular economy


Interestingly, more than three-quarter of      Businesses                                                                       Waste management companies
WMC respondents we surveyed (77%) –
regardless of whether they were looking to
change their business model or not – said
that extracting more value from waste
presented the single biggest commercial
opportunity as the resource management                    2.52                                                                           2.45
agenda unfolds over the next five years.
                                                                 2.67                                                                           2.80
Despite this, there remains a high level                                2.68                                                                           2.90
of business inertia among most WMCs
in reacting to these drivers. Some may                                         2.75                                                                           2.97
be harbouring a reluctance to change                                              2.82                                                                           2.97
while perception exists that they have a
safe supply of materials to tap into for                                                 3.04                                                                           2.45
the foreseeable future. This is likely to be                                                    3.15                                                                           3.41
particularly true for those operating in the
                                                                                                       3.23                                                                           3.28
municipal waste market, where disposal
contracts can stretch for up to 30 years                                                                      3.52                                                                           3.35
with guaranteed feedstock levels built into
such arrangements.                                                                                                   Key
                                                                                                                       Reprocessors
                                                                                                                       Waste contractors 		
2.5 Who is influencing the circle of                                                                                   Manufacturers
lifecycle thinking?                                                                                                    Product designers
Waste contractors, reprocessors and                                                                                    Local authorities 	
                                                                                                                       Government	
manufacturers are perceived by both
                                                                                                                       Public sector bodies 	
waste producers and WMCs to be the top                                                                                 Brand owners 			
three stakeholder groups leading on the                                                                                Retailers 	



Sponsored by                                                                                                                                                                                   | 10 |
circular economy agenda according to our      disconnects between start-of-life (product
survey.                                       designers) and end-of-life (WMCs)
                                              industries and a pressing need for more
This is not surprising, given all three       communication between the two ends of
are highly materials-focused in their         the chain if a true circular economy is to
operations. A 2012 study from EEF, the        be realised.
manufacturer’s organisation, found that
80% of its members thought raw materials      Encouragingly, these issues are recognised
shortages now pose a risk to their            and starting to be addressed with the
business [LINK-3].                            advent of ‘teardown labs’ hosted by           Why is behaviour change
Among businesses, product designers
                                              organisations such as the Ellen MacArthur
                                              Foundation [LINK-4] and the RSA Great         so important?
were also ranked higher than average          Recovery Project [LINK-5].                    A true circular economy cannot be realised unless there
in terms of influence and leadership,                                                       is sustainable consumption. This is one of the biggest
suggesting a growing awareness of             These labs aim to forge strategic alliances   challenges as it requires the engagement of not just
                                                                                            business and government, but consumers too.
the importance of lifecycle analysis as       between key stakeholder groups to
businesses begin to think more holistically   examine the challenges of product             Organisations must explore ways they can leverage
about how materials and energy flow           disassembly in a practical way and            their potential to deepen customer loyalty by involving
through the industrial system.                encourage more lifecycle thinking across      them in closing sustainability loops through reusing
                                              the value chain. The Technology Strategy      and repurposing. They must also encourage their own
That said, only a fifth of companies are      Board [LINK-6] is also offering funds         employees to replicate green actions carried out in the
actively seeking to engage with product       for research and pilot projects aimed at      home, such as switching off lights and recycling, in the
designers to influence thinking in this       recovering problematic materials.             work environment.
field, indicating a strong collaborative
                                                                                            Larger corporations, such as brand leaders, need to find
disconnect.                                   Looking ahead, demand for facilitation
                                                                                            creative ways to highlight consumers as part of the
                                              roles to enable more collaborative            solution and identify how best to reframe ownership
Meanwhile WMCs perceive product               thinking is likely to grow. WRAP (Waste       around a new, sharing economy. This will also require
designers as showing the lowest levels of      Resources Action Programme) will            alternative business models built around service, leasing,
leadership in the circular economy agenda.    play a central role here, particularly        hire and refurb options.
                                              by enabling big business to become
This would suggest that there are huge        more resource-efficient through the


Sponsored by                                                                                                                                             | 11 |
development of alternative models that                movers. Over the next 12 months, almost                                 stakeholders outside of the traditional
centre on waste prevention and high value             a third of businesses we surveyed (30%)                                 waste industry. Manufacturers, for
recovery. The Circular Economy Taskforce              stated they were planning to maximise                                   instance, see partnering with other
[LINK-7], launched last year, has also                resource use through the implementation                                 manufacturers as key to closing the loop
brought together leading businesses to                of a closed loop process for their waste                                due to the interconnectivity of supply
understand how circular models can be                 arisings. Significantly, a quarter of these                             chains, while a significant number public
developed in a way that keeps companies               companies are actively looking to engage                                sector organisations and consultancies
profitable. On a more global level, the               with interested parties to realise these                                are seeking closer ties with government
Ellen MacArthur Foundation has set up                 ambitions. This pull towards more                                       bodies.
the Circular Economy 100, a consortium                external collaboration appears to be
of 100 businesses, to help accelerate the             most prevalent in the manufacturing and                                 It is imperative that WMCs react to these
transition to a circular economy over the             construction industries and the public                                  emerging trends by taking a panoramic
next three years.                                     sector, across all company sizes –                                      view of resource management and start
                                                      from large corporations to SMEs and                                     to add value, perhaps through tailored
2.6 The year ahead: immediate priorities              micro-organisations.                                                    service models or service diversification.
for action                                                                                                                    Waste management audits and contracts
As the business case builds for moving                While most of these companies see the                                   must take account of minimisation and
towards a circular economy, there are                 value in entering into strategic alliances                              prevention strategies with in-built
clearly strong commercial opportunities               with WMCs, a sizeable number are                                        flexibility to address the possibility of
already out there for early adopters and              also looking to join forces with other                                  changing waste flow compositions.

Who are businesses looking to engage with to close the loop?




   Waste         Manufacturers    Local authorities           Government      Reprocessors      Energy     Public sector   Retailers        Product          Brand owners
contractors          57%                 44%                      43%             39%          providers      bodies         35%           designers             19%
    72%                                                                                           36%           36%                           22%




Sponsored by                                                                                                                                                         | 12 |
3            The business
             perspective                                                                       waste streams while almost one-third
    3.1 Scaling the waste hierarchy: the                                                       (31%) are actively exploring closed loop
    drive for greater resource efficiency                                                      opportunities. Perhaps unsurprisingly,
    According to our survey, 86% of                                                            given rising concerns around raw material
    businesses are looking to become more                                                      security, manufacturers expressed
    resource-efficient and move their waste                                                    significantly more interest in closed loop
    management activities up the hierarchy.                                                    initiatives than retailers.
    More than half (52%) are seeking to profit
    from this strategy as they start to view       HOw businesses                              Recovering both materials and energy
    their waste arisings as a potential resource   are moving waste up the                     from waste was viewed as offering the
    or revenue stream.                                                                         most profit potential by slightly less than
                                                   hierarchy
                                                                                               half of companies surveyed (49%), while
    Increasing recycling rates is considered                                                   more than a third (39%) thought secondary
    the easiest and fastest way to achieve                82% Increasing recycling rates       materials offered better value compared
    better resource efficiency, with the                                                       with renewable energy (12%).
    majority of businesses (82%) focusing
    their efforts on it, followed by better               77% Better waste prevention          In terms of material stream value, on
    waste minimisation and prevention                                                          average metals (aluminium/steel) and
    (77%). In terms of a sector split, appetite                                                paper and card rated highest among
    for improving recycling levels and
    minimisation strategies is highest among
                                                          59% A greater focus on reuse         respondents, followed by plastics (PET
                                                                                               and HDPE), food waste, WEEE/precious
    retailers, manufacturers and public sector                                                 metals, and lastly glass, which was
    organisations.
                                                          51% Zero waste to landfill targets   perceived as having the lowest value.

    Reuse is also rising up the agenda – more                                                  There was, however, a sector split at the
    than half of companies (59%) are looking                                                   top of the table, as recovery of metals
    for greater reuse opportunities – while half          44% Energy recovery                  was thought to offer most value by
    (51%) have set themselves zero-waste-to-                                                   manufacturers, construction firms, public
    landfill targets.                                                                          sector bodies and those working in power
                                                          31% Closed loop initiatives          and utilities, while paper and card were
    A significant number (44%) are also taking                                                 singled out as being of most value by the
    measures to recover energy from their                                                      retail sector.


    Sponsored by                                                                                                                     | 13 |
The zero waste agenda
    Zero waste means going further than maximising recycling levels to prevent waste going to landfill. It
                                                                                                                         3.2 Contractual implications for the
    encourages thinking around better minimisation strategies to effectively ‘design out waste’ in the industrial
    system.
                                                                                                                         waste supply chain
                                                                                                                         Significantly, more than half of businesses
    In the UK, the waste debate has traditionally revolved around meeting EU landfill targets and packaging              (54%) stated that taking greater ownership
    regulations. However there is a growing realisation that more legislative drivers are needed to target waste         of their waste streams will result in
    prevention and, as such, England, Scotland, Wales and Northern Ireland have embarked on the first step towards       comprehensive contractual changes with
    this by setting out their respective visions of zero waste society.                                                  their waste management providers or
                                                                                                                         streamlining the number of providers they
    Scotland’s vision is considered the most ambitious and prescriptive. The Scottish Government’s Zero Waste Plan       deal with.
    includes landfill bans for specific waste streams, separate collections for food waste, restrictions on energy-
    from-waste feedstock and measures to cut the carbon impact of waste. Under the plan, businesses are targeted
    to reach 75% recycling levels by 2025, with just 5% of waste being sent to landfill.
                                                                                                                         More than one-third (35%) also felt that
                                                                                                                         this transition would involve entering
    Wales has taken a long-term view with regard to waste. Its Towards Zero Waste plan sets out a framework for          into new alliances with key stakeholders
    improving resource efficiency stretching up to 2050. Measures include waste prevention, separate collection          outside of the traditional waste sector.
    of food waste and kerbside sorting for dry recyclables. It also sets out a 70% recycling rate for commercial and
    industrial waste by 2025, with an interim goal of 67% by 2020. The Welsh Assembly is also drawing up sector          As the majority of businesses (76%)
    plans covering markets such as municipal, wholesale and retail waste, and construction and demolition waste.         perceive the circular economy to be an
                                                                                                                         important resource-efficiency driver, this
    England, by contrast, is taking a less prescriptive approach with its Waste Review that works towards a zero
                                                                                                                         is already starting to reshape business
    waste economy by increasing reuse and recycling levels. The document is primarily based on businesses and
    other organisations meeting voluntary targets, but the Government is also looking to strengthen this with the
                                                                                                                         models. In fact, one-third of companies we
    publication of a waste prevention programme towards the end of this year.                                            surveyed said their business model was
                                                                                                                         already changing to reflect this trend.
    The Government did consult over proposals to introduce a landfill ban for wood waste, but has decided not to
    go ahead with this for the meantime. Landfill ban proposals for textiles and food waste have also been put on        Interestingly, this trend towards waste
    hold pending further consultation and evidence gathering.                                                            supplier consolidation and evolving business
                                                                                                                         models appears to be most apparent in the
    Meanwhile Northern Ireland’s waste strategy, set out in Towards Resource Management: The Northern Ireland            upper end of the value chain, i.e. the retail
    Waste Management Strategy 2006-2020, is currently under review. A framework for waste prevention in
                                                                                                                         sector. Further downstream, the majority
    Northern Ireland was published in 2005 but this is likely to be superseded by a waste prevention programme
    later this year. The Department of the Environment NI has also consulted on introducing landfill bans for specific
                                                                                                                         of manufacturers seem happy with their
    materials and a strengthened recycling policy for municipal waste.                                                   existing waste management arrangements
                                                                                                                         and operational systems.


                                                                                                                                                                | 14 |
Sponsored by
3.3 Opportunity knocks: maximising the        Companies, by business sector, looking to   to help them deliver on this. However,
loop                                          implement closed loop processes over the    various other key stakeholder groups
Looking ahead to the immediate future,        next 12 months                              such as manufacturers, reprocessors,
30% of waste producer respondents                                                         local authorities, retailers and energy
stated they were planning to maximise                                                     providers were also considered important,
resource use through the implementation                                                   suggesting that multi-disciplinary
of a closed loop process for their waste                                                  collaboration will be essential.
arisings over the next 12 months.

                                                                          21%
Manufacturers in particular are looking                                                   3.4 Agenda for change: the key
to seize on opportunities here – despite                                                  influencers
their stated satisfaction with existing                                 Retail Sector     In terms of leading on the circular economy
contractual and operational arrangements,                                                 agenda, waste producers perceive
this could result in fundamental changes                                                  waste contractors and reprocessors to
on both fronts.                                                                           be at the forefront, which is perhaps not
                                                                                          surprising, given the expertise of these two
Of those seeking to close the loop, one-
third (34%) of businesses have already
implemented such a system while a fifth
                                                        29%
                                                      Public Sector
                                                                                          stakeholder groups on end-of-life materials
                                                                                          handling and value extraction.

(20%) were already in discussions with                                                    Further down the value chain
key stakeholders. Significantly, a quarter                                                manufacturers and product designers
of companies (25%) are actively looking                                                   were also ranked higher than average in
to engage with interested parties to                                                      terms of leadership by these respondents,
help them do this, indicating significant
commercial opportunities in this field –
particularly from within the manufacturing
                                                                          33%
                                                                        Construction
                                                                                          suggesting that target strategies around
                                                                                          lifecycle analysis and systems thinking are
                                                                                          starting to take effect. That said, only a fifth
and construction industries, as well as the                                               of waste producers are actively seeking to
public sector.                                                                            engage with the product creation process
                                                                                          to influence thinking in this field.
In terms of closing the loop, most
companies (72%) are seeking to either
engage with or target waste contractors
                                                       33%
                                                    Manufacturers
                                                                                          This would indicate that many businesses
                                                                                          are not putting lifecycle thinking into


Sponsored by                                                                                                                          | 15 |
practice early enough in the value chain.         customer education and strong messaging                                along with technical know-how (22%),
Unsurprisingly, the one business sector           on behaviour change.                               Most                lack of business model innovation (20%),
significantly ahead of the curve in this                                                                                 risk-averse mindsets (20%), consumer
respect is manufacturing – three-quarters         This concern is compounded by the fact             companies           engagement (17%) and value chain
of manufacturers surveyed said they were          that behaviour change was felt to be the           (72%) are           collaboration (14%).
either engaging with or targeting product         biggest barrier to achieving a circular            looking
designers to address this issue.                  economy and also the chief blocker to                                  Inside the four walls of an organisation,
                                                  improving in-house resource efficiency.            to either           behaviour change and lack of awareness
At the other end of the scale, retailers          In terms of the main barriers to achieving         engage              around the business benefits of a circular
scored lowest on average in terms of              a circular economy, half of businesses             with or             economy were perceived to be the main
leadership, followed by brand owners              surveyed (50%) cited behaviour change,                                 stumbling blocks to achieving greater
and public sector bodies. This is a cause         followed by lack of awareness (43%),               target waste        resource efficiency by 60% and 55%
for concern since all three stakeholder           insufficient policy drivers (37%) and              contractors         of companies respectively. Regulatory
groups are by their very nature, consumer-        business inertia (32%). A weak economic                                pressures such as producer responsibility
facing and could play a highly influential in     climate was also felt to be a contributing
                                                                                                     to help them        and duty of care regimes were felt by
driving sustainable consumption through           factor by a quarter of businesses (25%),           deliver             45% of companies to be a significant
                                                                                                                         issue, while more than one-third (35%)
                                                                                                                         thought staff engagement needed to
                                                                                                        Case             be addressed. Meanwhile 27% thought
                                                                                                                         greater board-level buy-in was required.
 John Lewis Partnership                                                                               study
                                                                                                                         Where changing business perception in
                                                                                                     snapshot
 Centriforce Products                                                                                                    this regard appears to be impacting most
                                                                                                                         upon the waste supply chain is in service
 In a move believed to be a first for any UK retailer, John Lewis Partnership is developing a                            provision. Nearly a third of companies
 pioneering closed loop business model for its plastics waste.
                                                                                                                         said that a lack of skills and expertise in
 The company has entered into an agreement with Liverpool-based recycler Centriforce Products to recover plastics
 waste from Waitrose and John Lewis stores so they can be recycled into useable products.                                high value waste management (31%) and
 The retailer is also exploring opportunities to reuse Centriforce products such as plastic planks and sheeting in its   inflexible waste contracts (30%) were
 new store construction programme to achieve a true closed loop process in its plastics waste stream. The move is        issues that needed to be addressed. This
 part of a wider corporate strategy to create greater transparency in its waste management operations.                   would indicate there is growing demand
                                                                                                                         for waste management services among


Sponsored by                                                                                                                                                    | 16 |
businesses that address the waste               Business attitudes to the circular economy                                    to either have to streamline the number
hierarchy, with clear focus on high value                                                                                     of WMCs they deal with, or significantly
extraction and/or minimisation strategies.                                                                                    change the terms of their contracts going
                                                 76% say the concept of circular economy is important to their business
This trend is starting to be reflected within    8
                                                  6% are looking to become more resource-efficient and move their waste up
                                                                                                                              forward, compared with 43% of larger
the waste supply chain itself, particularly      the hierarchy                                                                firms and 44% of smaller companies.
among the more innovative providers who          5
                                                  2% now view waste as a potential resource or revenue stream
are looking at service diversification (see      3
                                                  0% say they are looking to implement a closed loop process for waste       Likewise big corporations are leading the
                                                 arisings over the next 12 months
section 4.2).                                    5
                                                  4% believe their relationships with waste providers will need to change
                                                                                                                              field in maximising resource use through
                                                 going forward                                                                closing the loop on their waste arisings
3.5 Does size matter?                                                                                                         with more than a third (37%) planning to
Not surprisingly larger companies are                                                                                         implement such a process over the next 12
furthest down the line in becoming more                                                                                       months. This compares with 28% of larger
resource-efficient, but smaller firms are                                                                                     firms and 25% of smaller companies.
also making strong headway. While 95%
of medium to large firms (150 – 500                                                                                           That said, it is smaller organisations that
employees) and 94% of big corporates                                                                                          appear to be embracing the ideology of a
(500+ employees) are looking to move                                                                                          circular economy the most – 82% stated it
their waste management activities                                                                                             was important to their company, compared
further up the hierarchy, 77% of smaller                                                                                      with 78% of larger firms and 68% of big
companies (1 – 150 employees) are also                                                                                        corporations.
looking to do the same. Similarly, 65% of
larger firms and 56% of big corporations                                                 54% 30% 52% 86% 76%                  This could suggest that smaller firms
now regard their waste as a potential profit                                                                                  do not yet have the scale of investment
opportunity compared with 45% of smaller                                                                                      to undertake more closed loop process
businesses.                                                                                                                   implementation despite showing most
                                                                                                                              willing.
However it is the activity of big
corporations in this field that is likely                                                                                     This finding is reinforced by board level
to impact most on existing contractual                                                                                        buy-in being less of an issue among
arrangements with waste management                                                                                            smaller firms (18%) than larger companies
providers. The majority (65%) expect                                                                                          (25%) and big corporations (39%).


Sponsored by                                                                                                                                                        | 17 |
4           The waste supply                                                                                                      Key
                                                                                                                                    Behavioural change
                                                                                                                                    Lack of awareness
                                                                                                                                    Insufficient policy drivers		



            chain perspective
                                                                                                                                    Business inertia
                                                                                                                                    Weak economic climate
                                                                                                                                    Technical know-how 	
                                                                                                                                    Lack of business model innovation	
                                                                                                                                    Risk-averse mindsets 	
    4.1 The great reclaim game: will the          What are the biggest barriers?                                                    Consumer engagement		
                                                                                                                                    Value chain collaboration 	
    waste industry lose out?                      How waste producers and WMCs rank the barriers to change
    As businesses look to become more
    resource-efficient and extract greater
    value from their waste streams, concerns
    around feedstock security are heightening     Waste producers                                            Waste management companies
    among waste management companies
    (WMCs). Nearly a third of WMCs (31%)
    surveyed confirmed that issues around
    feedstock security are now impacting on
    their business, while 18% believe it to be
    of real concern.
                                                           13.6%                                                    11%
    Looking ahead, these concerns are set
    to intensify – 42% of WMCs believe                           17.3%                                                    12.3%
    that feedstock security could become
                                                                     20.1%                                                   20.5%
    problematic in the future, while 14% say
    this issue is now on their radar. These                               20.3%                                                   26%
    fears are primarily driven by increased
                                                                               22%                                                    27.4%
    competition.
                                                                                   24.5%                                                   27.4%
    While the majority of WMCs (61%) felt
                                                                                         32%                                                    34.2%
    this competition would mostly come from
    within the waste industry, 47% believed                                                  37.3%                                                    39.70
    new entrants into the sector such as                                                         43.2%                                                    43.8%
    manufacturers, retailers and power and                                                           50.1%                                                    47.9%
    utility firms, who are looking to reclaim
    materials and energy for their own benefit
    now pose a serious threat. Competition
    from overseas markets was also
    considered significant by more than a fifth
    (23%) of respondents.

    Sponsored by                                                                                                                                                | 18 |
Other factors driving concerns over                material waste stream that was felt to                                                strategies remain weak in the absence of
feedstock security include a greater policy        pose a significantly higher security threat                                           further landfill bans.
focus at EU level on waste prevention              than the rest. This could be due to the
and reuse, which in turn is shaping the            fact that the circular economy agenda is                                              There are also emerging signs that local
Government’s zero waste agenda in                  still forming and a vast amount of material                                           authorities themselves might start side-
the UK. A lack of quality materials for            resource currently being sent to landfill                                             stepping traditional waste outsourcing
recovery was also cited as a key issue             could be unlocked and tapped into.                                                    models by aligning themselves with big
among WMCs, along with the emergence                                                                                                     corporates for targeted capture of certain
of closed loop economies, the impact of            The crunch point for WMCs may come if                                                 material streams. Unilever is already
producer responsibility regimes and a lack         national recycling levels start to plateau                                            exploring pilot ‘take back’ partnerships
of treatment capacity in the UK.                   (latest evidence on the ground may                                                    with local authorities, for instance [LINK-8].
                                                   suggest this is already starting to happen
In terms of feedstock supply, looking              in England - see section 3.3).                                                        4.2 Survival strategies start to
across the municipal, commercial and                                                                                                     take flight
industrial (CI) and construction waste            Other than the landfill tax escalator,                                                In terms of existing contracts, WMCs see
markets, there was no single end-of-life           specific policy drivers for diversion                                                 most opportunity in unlocking greater


Where the waste industry sees the biggest commercial opportunities over the next five years



       77%                   64%                  54%                    47%                       46%                      37%                     32%                    31%


Extracting greater    Extracting greater   Technological          Producer responsibility   Service diversification   Circular economy       Offering more client   Targeting higher value
value from waste in   value from waste     innovation             collaboration                                       / closed loop          consultation           materials
form of secondary     in form of energy                                                                               collaboration
materials             recovery



Sponsored by                                                                                                                                                                         | 19 |
resource extraction over the next five years                               to exploit future resource capture by          unlock feedstock availability. Introducing
in the CI sector – both from blue chip                                    extending their reach into the CI market      measures such as landfill bans of certain
clients and SMEs. Slight gains from sub-                                   while nearly half (48%) are looking to form    materials including waste wood and food
contractual arrangements with other waste                                  new alliances with waste producers. This       were considered to be important levers in
providers are also expected over this time                                 is requiring greater flexibility in service    this respect, coupled with better regulation
frame, with even smaller gains forecast                                    offering – almost two-thirds of WMCs           and enforcement of existing policies.
from the municipal and construction waste                                  (65%) stated that they are diversifying        A more prescriptive zero waste policy,
sectors, suggesting these markets may                                      their business portfolio in a bid to be more   especially in England, was also thought
have reached a plateau.                                                    competitive.                                   desirable.

The majority of WMCs (80%) are already                                     Greater policy intervention is also being      4.3 Closed loop collaboration – a safe
reacting to these trends and looking                                       sought by WMCs to stimulate markets and        bet?
                                                                                                                          In terms of working towards a circular
                                                                                                                          economy, almost two-thirds of WMCs
                                                                                                                          surveyed (61%) viewed the emergence
                                                                                                    Case                  of closed loop models and systems as a
                                                                                                                          business opportunity. That said, a high
                                                                                                   study                  degree of uncertainty exists among nearly

    Coca Cola Enterprises and ECO Plastics                                                       snapshot                 a third (30%) as to whether it will impact
                                                                                                                          upon them in a positive or negative way.
    In an industry first, Coca-Cola Enterprises and ECO Plastics have established a joint venture
    to close the loop on plastics bottle recycling in the UK – a move which the bottler giant is                          Not surprisingly, those that see it as
    now looking to scale up in Europe.                                                                                    an opportunity are also engaging with,
    The strategic alliance, Continuum Recycling, brings the recycling process full circle, with used plastic packaging    or have plans to engage with, key
    sorted and reprocessed domestically, before returning to UK shelves as part of another bottle.                        stakeholders to explore closed loop
    The capability of this project has more than doubled the amount of bottle-grade recycled plastic (rPET) previously    solutions in the next 12 months. Of those,
    created in Britain, and enabled Coca Cola Enterprises to meet one of its key commitments – to use 25% rPET in all     more than a third (36%) are already part
    its bottles by the end of 2012.                                                                                       of an active closed loop project, while
    The company is set to build on its achievements by replicating this model in France with a new joint venture with
                                                                                                                          42% have plans to launch a closed loop
    PET recycler APPE to boost the capacity of its plastics reprocessing facility by 70%.
                                                                                                                          project or are currently in discussions with
                                                                                                                          stakeholders to embark on such a scheme.


                                                                                                                                                                 | 20 |
Sponsored by
Meanwhile more than a fifth of WMCs                           Despite concerns around feedstock              of business model innovation (34%),
(22%) are actively looking to engage with                     security and the transformational              business inertia (27%) and technical
interested parties.                                           dynamics underpinning the move towards         know-how (27%). A weak economic
                                                              a circular economy, two-thirds of WMCs         climate appears to be presenting more
Of the key stakeholder groups that WMCs                       (66%) did not feel they would need to          of a challenge to the waste industry than
are looking to engage with or target, local                   adapt their business models in order to        to businesses in this regard, with 44% of
authorities are cited as being the most                       position themselves at the forefront of this   WMCs believing it to be a key barrier.
important (by 73% of respondents). This                       agenda.
is likely to be because of their government                                                                  4.5 Always be prepared: take action to
mandate to oversee the collection,                            4.4 Mind the knowledge gaps                    future-proof
treatment and disposal of large tonnages                      While waste contractors, reprocessors          As the resource management agenda
of municipal waste and the fact that many     Where           and manufacturers are perceived by both        unfolds over the next five years, the
of these services are outsourced to private                   WMCs and waste producers to be the             majority of WMCs (77%) see the biggest
WMCs.
                                              WMCs            top three stakeholder groups leading on        commercial opportunities arising from
                                              see most        the circular economy agenda, there is          smarter value extraction techniques, either
Manufacturers were ranked as the second       opportunity     significant divergence on the perceived        in the form of secondary materials or
most important stakeholder group to                           leadership of product designers and brand      energy recovery. This will require a strong
engage with by two-thirds (67%) of
                                              in unlocking    owners. If these knowledge gaps between        need for technical innovation, which is also
WMCs, followed by government (60%),           greater         start-of-life and end-of-life industries are   recognised as a business opportunity in
public sector bodies (53%), reprocessors      resource        to be addressed, these stakeholder groups      itself by 54% of WMCs.
(51%) and retailers (47%).                                    must step out of their silos and collaborate
                                              extraction      to deepen their understanding of the           In addition, 46% of WMCs felt that service
The fact government ranks so highly           over the next   issues at play.                                diversification will open up new business
is surprising, but this might reflect the     five years is                                                  channels while 47% saw strategic
waste industry’s desire for more policy                       These knowledge gaps are underlined by         alliances with businesses on producer
intervention to in order to stimulate         in the CI      the fact that nearly half of WMCs surveyed     responsibility compliance as a key
markets around material quality. The          sector – both   (48%) felt that a lack of awareness was        commercial opportunity.
importance of engaging with brand             from blue       the main barrier to achieving a circular
owners and product designers was seen                         economy. Behaviour change was also             Interestingly, only about a third of WMCs
as significantly less of a priority among     chip clients    cited as a significant stumbling block         (37%) felt closed loop collaborations
WMCs (22% and 9% respectively).               and SMEs        by 40% of WMCs followed by a lack              would offer a clear commercial opportunity


Sponsored by                                                                                                                                        | 21 |
unlockING future feedstock availability                                                                                                          for their business over the next five years.
Factors affecting feedstock, ranked by waste management companies                                                                                This suggests that many are still uncertain
                                                                                                                                                 as to how the circular economy will unfold
                                                                                                                                                 and impact upon their operations, and
                                                                                                                                                 whether or not they will need to reposition
                                                                                                                                                 their service offering in order to capitalise
                                                                                                                                                 upon it.
         3.50                                                                                                                                    What is clear from this survey is that better
                                                                                                                                                 waste management is often seen as a
                                     3.47                                                      30
                                                                                               25
                                                                                               20
                                                                                               15
                                                                                               10
                                                                                                5
                                                                                                0




                                                                                                                                                 quick win for businesses looking to reduce
                                                                                                                                                 their environmental impacts and potentially
                                                              3.42
                                                                                                                                30
                                                                                                                                25
                                                                                                                                20
                                                                                                                                15
                                                                                                                                10
                                                                                                                                 5
                                                                                                                                 0
                                                                                                                                                          30
                                                                                                                                                          25
                                                                                                                                                          20
                                                                                                                                                          15
                                                                                                                                                          10
                                                                                                                                                           5
                                                                                                                                                           0




                                                                                                                                                 boost the bottom line.     30
                                                                                                                                                                            25
                                                                                                                                                                            20
                                                                                                                                                                            15
                                                                                                                                                                            10
                                                                                                                                                                             5
                                                                                                                                                                             0                   30
                                                                                                                                                                                                 25
                                                                                                                                                                                                 20
                                                                                                                                                                                                 15
                                                                                                                                                                                                 10
                                                                                                                                                                                                  5
                                                                                                                                                                                                  0   30
                                                                                                                                                                                                      25
                                                                                                                                                                                                      20
                                                                                                                                                                                                      15
                                                                                                                                                                                                      10
                                                                                                                                                                                                       5
                                                                                                                                                                                                       0




                                                                                                                                                 WMCs would be wise to act now in order
                                                                                                                                                 to deepen their understanding of the
                                                                                     3.35                    3.33                                corporate resource efficiency agenda and
                                                                                                                                                 how it is evolving. This will enable them
                                                                                                                                                 to react swiftly and cater their service
                                                                                                                                3.27             provision more effectively to deliver this
                                                                                                                                                 bottom line value for their client base.

                                                                                                                                                 Not to do so would miss a clearly
                                                                                                                                                 emerging business opportunity at a time
                                                                                                                                                 when the waste management industry’s
                                                                                                                                                 expertise and technical knowledge in
                                                                                                                                                 materials handling and resource recovery
                                                                                                                                                 is most urgently needed.
   Landfill bans of certain     Better regulation and       The landfill tax   Corporate sustainability      Higher local    More prescriptive
          materials                 enforcement               escalator        and resource efficiency    authority landfill government ‘zero
                                                                                     measures             diversion targets    waste’ policy



Sponsored by                                                                                                                                                                              | 22 |
The attitudes of organisations that generate waste are changing rapidly, and this survey provides a
valuable overview of those changes.

More and more, businesses and public institutions understand that there is value in what they throw
away – and are seeking answers and advice from the waste management industry and beyond to respond
and extract as much value as possible from waste materials.

Waste producers know that improving efficiency involves reclaiming material from their waste
streams and feeding it back into the supply chain – be that as a secondary material or as, for example
with organic waste, compost and energy. And they must do it while striking a balance between volume
and material quality.

Providing the answers is the emerging role of the recycling and waste management sector. It is about
sharing knowledge and technology as we settle into a new position mid-way through a supply loop
rather than at the end of a supply chain. For many of us this is a fundamental shift in our business. FCC
Environment has, for example, remodelled its business to focus on generating resources rather than
dealing with waste.

As disposal, treatment and raw material costs continue to rise and as markets for secondary materials
develop, closing the resource loop will help us all to improve productivity and efficiency while reducing
environmental impact, reducing cost and boosting the bottom line.

This report maps progress along the journey so far. It confirms the demands upon the recycling and
waste sector, thereby reducing perceived risks and showing that for those companies willing to adapt,
the long-term opportunities are huge.


Kristian Dales, sales, marketing and communications director, FCC Environment

Sponsored by                                                                                            | 23 |
Closing the Loop: Risk or Reward?
Closing the Loop: Risk or Reward?

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Closing the Loop: Risk or Reward?

  • 1. Sponsored by Closing the loop: risk or reward? A White Paper highlighting the opportunities and challenges of a circular economy
  • 2. Contents 1 Executive summary 04 3 The business perspective 13 3.1 caling the waste hierarchy: the drive for S greater resource efficiency 3.2 ontractual implications for the waste C supply chain 2 Working towards circularity: 07 3.3 pportunity knocks: maximising the loop O the state of play 3.4 genda for change: the key influencers A 3.5 oes size matter? D 2.1 oing round in circles – the big disconnect G 2.2 he race for feedstock as the hierarchy T comes of age 2.3 he local authority gatekeepers T 4 The waste supply chain 18 2.4 ront-runner focus: rethink your business F proposition perspective 2.5 ho is influencing the circle of lifecycle W 4.1 he great reclaim game: will the waste T thinking? industry lose out? 2.6 he year ahead: immediate priorities for T 4.2 urvival strategies start to take flight S action 4.3 losed loop collaboration – a safe bet? C 4.4 ind the knowledge gaps M 4.5 lways be prepared: take action to future- A proof Sponsor viewpoint 23 Sponsored by |2|
  • 3.
  • 4. 1 Executive summary Set against a backdrop of global climate how attitudes towards waste and smarter In drawing on the key findings and change, carbon economics and resource resource management were impacting at analysing their implications, this White scarcity, the intrinsically valuable materials different points across the value chain. Paper sets out the evolutionary state and scrap carbon that have for so long of play within business and the waste been locked up in waste streams are now It questioned how attitudes to waste are management supply chain as these becoming highly sought after. But how are changing in both camps and what the likely circular dynamics take hold. organisations reacting to this challenge, implications of this will be, both now and given our current linear ‘take, make, in the future. The resulting White Paper The conclusions drawn are intended to waste’ system? As businesses begin to 35% of provides a narrative to help influence and act as an informative steer for decision- recognise the benefits of an emerging steer thinking in this area, particularly for makers, both within, and outside of, the circular economy and its ability to drive businesses the waste management industry, which waste industry, who are looking at how greater resource productivity, the benefits are actively appears to be in a transitional phase. best to navigate this rapidly changing are perhaps less tangible for the waste landscape and capitalise upon the new management industry. looking to We surveyed 435 companies in total – 361 opportunities it presents. shift their businesses and 74 WMCs – asking them However, as businesses look to reduce resource about the key issues: The premise of a circular economy is environmental impacts and boost the founded on not only extracting greater bottom line by moving waste up the management • ow attitudes among waste producers H value from waste materials, but on hierarchy, the waste supply chain is focus are changing feeding this value back into the industrial ideally placed to help them deliver on elsewhere, • ow fast closed-loop thinking is rising H cycle or in some cases, the biological their ambitions - providing it can react fast up the business agenda cycle. This strategic shift of resource use enough to align itself as a key enabler to seeking new • What strategies are being adopted, and which, according to our research 76% encourage this circularity. alliances by whom of businesses are now looking to align outside of • Whether closed-loop recovery themselves with, is certain to prove highly To examine these issues in more depth, is superseding traditional waste consequential for the waste supply chain edie.net and sister title Local Authority the waste management – a sector whose lifeblood is built on Waste Recycling (LAWR) magazine, with industry to • here competition for feedstock is fiercest W securing these materials. sponsor FCC Environment, carried out help them • he evolving nature of the business and T extensive market research among both waste supplier relationship For 54% of businesses, reclaiming waste producers (businesses) and waste deliver on • How best to leverage competitive these waste streams will fundamentally management companies (WMCs) to track this agenda advantage reshape their relationship with the waste Sponsored by |4|
  • 5. The Resource Revolution This White Paper forms a key output of the Resource Revolution series - an extended campaign centred on the emerging circular economy - comprising rich content, insight, and networking opportunities. supply chain – either through specifying There are major risks and rewards for key players in this space and, as the significant contractual changes with waste campaign gathers pace, edie.net together with sister title LAWR will be charting management providers or by streamlining these trends and highlighting the game-changers who are redefining the concept of the number of providers they deal with. waste and the way it is perceived. Not only this, but 35% of businesses are actively looking to shift their resource More information about the campaign and how it aims to facilitate thought management focus elsewhere, seeking leadership can be found at www.resourcerevolution.net new alliances outside of the waste industry to help them deliver on this agenda. As these trends take hold, waste management companies need to be alert to the possibility that end-of-life material streams could start side-stepping traditional disposal and treatment routes that have been their exclusive domain When it for so long. More than three-quarters waste management companies don’t route forward in order to exploit these of businesses are also focusing their comes to feel there is a need to adapt or reposition opportunities. Traditional waste collection efforts on waste minimisation and as closing the their business model in any way to take and disposal arrangements – certainly these prevention strategies bed down, loop, 72% of advantage of the changing dynamics in the municipal markets – are built this will further intensify issues around around waste flows. Consequently there on lengthy contracts with guaranteed feedstock security. Already 31% of waste businesses is a real danger they might not be able to tonnages. This, together with the fact the management companies feel these issues are looking innovate quickly enough as the transition UK is still heavily reliant on landfill, might are impacting on their operations, with to engage to a circular economy accelerates. be offering a false sense of security to 18% voicing real concern. some providers, who feel they don’t need with waste Underpinning this inertia is both to change their service provision model for Despite this, there remains a high management uncertainty and complacency. The nature the foreseeable future. level of inertia within the waste supply providers to of waste is changing as thinking evolves chain to address these fears and react and waste is increasingly viewed as a However, this still leaves one-third of accordingly. For most, it is a case of help them resource. The industry is at a crossroads, waste management companies who are ‘keep calm and carry on’. Two-thirds of deliver trying to determine and navigate the best already repositioning themselves as the Sponsored by |5|
  • 6. circular economy unfolds. These early biggest gains to be made is in high-value movers and adopters appear to be taking extraction of waste materials – an issue a more holistic approach – one based on widely recognised by both businesses and client-centred consultancy services which look to address the wider sustainability their waste supply chains. ABOUT US issues around waste management. For 77% of waste management firms, edie.net is used by more than a million sustainability professionals every year to smarter extraction techniques – either in keep up-to-date with the news, information Ultimately, this could drive changes to the form of secondary materials or energy and analysis which directly addresses the charging models for waste disposal as recovery – represent the biggest single issues affecting their companies. It is an demand grows for smarter value extraction business opportunity over the next five invaluable resource for an increasingly methods to better prepare materials for years. influential audience of decision makers upcycling, reuse or remanufacture. across the spectrum of small, medium, large This highlights a strong need for technical and enterprise-sized companies in the UK. There are clear commercial gains for these innovation, which is also recognised as a early movers. When it comes to closing commercial driver in itself by 54% of waste LAWR (Local Authority Waste Recycling) magazine is the UK’s leading monthly the loop, 72% of businesses surveyed, management providers. Increasingly, the publication for the waste and resource said they are looking to engage with waste waste industry is also recognising the need management industry. It is read by over management providers to help them deliver to broaden its service offering – almost two- 6,500 waste and resource management it. And the returns could be immediate, with thirds of waste management companies professionals across both the public and 30% of businesses planning to maximise said they were diversifying in a bid to be private sectors, as well as by political resource use through the implementation more competitive. analysts, government and academia. of a closed loop process for their waste arisings over the next 12 months. Considering all of these factors, it is clear FCC Environment is one of the largest that the waste supply chain needs to recycling and waste management companies in the UK, employing over 2,400 staff across While this bodes well for the 61% of re-engineer itself to deliver better value, more than 200 facilities in England, Scotland waste management firms who can see not only by generating cleaner, more and Wales. It is part of a global group with commercial benefits arising from the profitable outputs from its waste streams, a strong heritage in providing services for emerging closed loop economy, only 37% but by meeting client-led demand for communities and business. Its vision is to of them feel entering into such initiatives more resource-efficient recovery built be the environmental company of choice, will result in strong revenue generation over on lifecycle analysis and whole systems delivering change for a sustainable future. the next five years. Where most see the thinking. Sponsored by |6|
  • 7. 2 Working towards circularity: the state of play A circular economy is one in which manufacturers $630bn (£416m) a year by tonnes. The report’s main thrust broadly resources are kept in use for as long as 2025, according to a recent report from the aligns itself with government policy both possible, by extracting the maximum value Ellen MacArthur Foundation [LINK-1]. In at UK and EU level, which is seeking to from them while in use, then recovering light of concerns from manufacturers and More than encourage greater efficiencies in this field and regenerating products and materials their supply chains about rising resource half of through the delivery of zero waste agendas at the end of each service life. As modern scarcity, this approach has been broadly and resource security action plans. day resource management starts to shift welcomed. businesses from a linear to circular economy, the stated However, the emergence of closed loop business opportunity this opens up is The same study calculates that adhering that taking models could present a threat to one immense. to circular economy principles could help particular sector – the waste management UK plc generate savings worth up to greater industry. As manufacturers, retailers Better design and more efficient use £700m annually, while also reducing yearly ownership of and brand leaders seek to take greater of materials could save European greenhouse gas emissions by 7.4 million ownership of their waste streams for their waste commercial gain, the waste industry streams will itself is being fundamentally reshaped result in as a result. The circular economy significant New alliances are now being forged In a circular economy, as opposed to a traditional linear economy, products are intended to be more sustainable, as their design is based around reusable parts, allowing for a contractual outside of traditional waste management simpler end-of-life recovery process. In a circular economy, there is no such thing as changes with markets, resulting in material flow waste – it is effectively designed out the system and becomes raw materials or energy for diversion – not only from landfill, but something else. their waste from the hands of waste management management providers themselves. This is starting to Designing for a circular economy is complex. To try and unravel this complexity, collaboration is needed across the entire value chain, from start-of-life to end-of-life. providers or raise questions around the future security and supply of feedstock levels for these This means that all of the stakeholders involved in the lifecycle of a particular product, streamlining providers. from product designers and material scientists right through to recycling operators and reprocessors, need to come together and work out the best solution. the number of providers 2.1 Going round in circles – the big disconnect they deal There are now clear signs that working with towards a circular economy is presenting Sponsored by |7|
  • 8. itself as a strong business opportunity, In contrast, most WMCs seem woefully stream. A significant number (44%) but the waste management supply chain unprepared for such a scenario – believing confirmed they were taking measures to is in danger of being left out in the cold as that ‘business as usual’ is a viable option. recover energy from their waste streams it struggles to understand and navigate Despite admitting significant concerns while just under a third (31%) were actively these fast-changing resource flow around feedstock security, two-thirds exploring closed loop opportunities. dynamics. of WMCs surveyed (66%) did not feel they would need to adapt their business More than three-quarters of firms (77%) More than three-quarters of businesses models to position themselves at the also said they were focusing their efforts (76%) surveyed said they perceived forefront of the circular economy agenda. on waste minimisation and prevention, the emerging circular economy to be Consequently, there is a real danger they while more than half (59%) were looking an important driver in becoming more might not be able to innovate quickly for greater reuse opportunities. Both of resource-efficient – a trend which is enough if their sector should undergo these approaches will effectively take already starting to reshape their a paradigm shift as it evolves into a materials out of the waste management business models. As they look to resource-led economy. supply chain. This strategic repositioning – extract greater value from their waste from a linear ‘take, make, waste’ economy streams and feed it back into their supply Almost a 2.2 The race for feedstock as the to a more sustainable circular one – chains, this is likely to have serious third of hierarchy comes of age is already registering serious concerns repercussions for waste management Crucial to these transformational resource with almost half of the WMCs we companies (WMCs). WMCs flow dynamics is the feedstock itself, surveyed. surveyed which is becoming a sought-after asset – More than half of businesses (54%) confirmed both by businesses as they look to close As this race for feedstock intensifies, surveyed stated that taking greater the loop on their operations, and the WMCs will not only have to compete for ownership of their waste streams will that issues waste management supply chain whose materials outside of the waste sector, result in significant contractual changes of feedstock livelihood is dependent upon it. but from within their own industry too. with their waste management providers security Almost a third of WMCs surveyed (31%) or streamlining the number of providers The vast majority of businesses surveyed confirmed that issues of feedstock they deal with. Just over one-third (35%) are now (86%) are now looking to move their waste security are now impacting on their also felt that this transition would involve impacting management activities up the hierarchy business, while nearly a fifth (18%) entering into new alliances with key with more than half (52%) seeking to profit said it was of real concern. Feedstock stakeholders outside of the traditional on their from it as they start to view their waste competition from overseas markets, such waste sector. business arisings as a potential resource or revenue as the rising demand for refuse-derived Sponsored by |8|
  • 9. fuel from Europe, was also considered of unlocking future feedstock supply as add value to their service offering and significant by more than a fifth of those landfill diversion strategies take hold. capitalise on the opportunities that a more we surveyed. circular economy might present. It is not surprising that local authorities 2.3 The local authority gatekeepers were cited by the vast majority of WMCs Nearly three-quarters of businesses we Despite these uncertainties, a significant as the most important stakeholder group surveyed (72%) are looking to engage amount of potentially valuable material to target or engage with as the circular with WMCs to help them deliver closed remains locked in landfill. National recycling economy agenda takes hold – especially loop solutions – this is a huge commercial rates across the UK hover on average as many of these municipal waste opportunity which should not be around the 40% mark except in Wales collection and disposal services are overlooked. which is edging ahead slightly – outsourced to private waste contractors. last year it broke through the 50% barrier. However, only one-third of WMCs Calls are now intensifying among WMCs for In England, one recent development that surveyed are already reacting to this and more government intervention to stimulate should sound alarm bells is that municipal believe their business model will need to markets and unlock feedstock availability. recycling rates appear to be flatlining, change as a result. For some, a stronger according to latest figures released by emphasis on more client-based strategic Introducing measures such as landfill Defra [LINK-2], bucking the trend of thinking around wider sustainability issues bans of certain materials including waste year-on-year percentage increases. This was considered necessary coupled with wood and food were considered by could be due to local authority service There a rethink of charging models for waste respondents to be important levers in this provision cutbacks as economic pressures are huge disposal. Others saw benefit in the need respect, coupled with better regulation and take hold, but may also indicate a lack of for more data intelligence to match enforcement of existing policies. A more suitable treatment capacity on the ground. disconnects feedstock availability with treatment prescriptive zero waste policy, especially in Unless this trend is reversed, tensions between infrastructure capacity. England, was also thought desirable. around feedstock availability will only start-of-life heighten going forward. This would appear to reflect growing Crucial to facilitating this strategic rethink (product client-based demand, particularly in the are the local authorities themselves who 2.4 Front-runner focus: rethink your designers) blue chip sector, for more consultancy-led are mandated to oversee the collection, business proposition and end-of- services based around waste prevention treatment and disposal of large tonnages of Set against this backdrop of rising that can be rolled out across the entire municipal waste. Consequently, they have a feedstock security concerns, WMCs life (WMCs) supply chain. Linked to this is a rising valuable gate-keeping role to play in terms need to seriously consider how they can industries requirement for smarter value extraction Sponsored by |9|
  • 10. methods to better prepare materials for Who is influencing the circle? upcycling, reuse or remanufacture. Stakeholders, ranked by waste producers and WMCs, in terms of their importance to the circular economy Interestingly, more than three-quarter of Businesses Waste management companies WMC respondents we surveyed (77%) – regardless of whether they were looking to change their business model or not – said that extracting more value from waste presented the single biggest commercial opportunity as the resource management 2.52 2.45 agenda unfolds over the next five years. 2.67 2.80 Despite this, there remains a high level 2.68 2.90 of business inertia among most WMCs in reacting to these drivers. Some may 2.75 2.97 be harbouring a reluctance to change 2.82 2.97 while perception exists that they have a safe supply of materials to tap into for 3.04 2.45 the foreseeable future. This is likely to be 3.15 3.41 particularly true for those operating in the 3.23 3.28 municipal waste market, where disposal contracts can stretch for up to 30 years 3.52 3.35 with guaranteed feedstock levels built into such arrangements. Key Reprocessors Waste contractors 2.5 Who is influencing the circle of Manufacturers lifecycle thinking? Product designers Waste contractors, reprocessors and Local authorities Government manufacturers are perceived by both Public sector bodies waste producers and WMCs to be the top Brand owners three stakeholder groups leading on the Retailers Sponsored by | 10 |
  • 11. circular economy agenda according to our disconnects between start-of-life (product survey. designers) and end-of-life (WMCs) industries and a pressing need for more This is not surprising, given all three communication between the two ends of are highly materials-focused in their the chain if a true circular economy is to operations. A 2012 study from EEF, the be realised. manufacturer’s organisation, found that 80% of its members thought raw materials Encouragingly, these issues are recognised shortages now pose a risk to their and starting to be addressed with the business [LINK-3]. advent of ‘teardown labs’ hosted by Why is behaviour change Among businesses, product designers organisations such as the Ellen MacArthur Foundation [LINK-4] and the RSA Great so important? were also ranked higher than average Recovery Project [LINK-5]. A true circular economy cannot be realised unless there in terms of influence and leadership, is sustainable consumption. This is one of the biggest suggesting a growing awareness of These labs aim to forge strategic alliances challenges as it requires the engagement of not just business and government, but consumers too. the importance of lifecycle analysis as between key stakeholder groups to businesses begin to think more holistically examine the challenges of product Organisations must explore ways they can leverage about how materials and energy flow disassembly in a practical way and their potential to deepen customer loyalty by involving through the industrial system. encourage more lifecycle thinking across them in closing sustainability loops through reusing the value chain. The Technology Strategy and repurposing. They must also encourage their own That said, only a fifth of companies are Board [LINK-6] is also offering funds employees to replicate green actions carried out in the actively seeking to engage with product for research and pilot projects aimed at home, such as switching off lights and recycling, in the designers to influence thinking in this recovering problematic materials. work environment. field, indicating a strong collaborative Larger corporations, such as brand leaders, need to find disconnect. Looking ahead, demand for facilitation creative ways to highlight consumers as part of the roles to enable more collaborative solution and identify how best to reframe ownership Meanwhile WMCs perceive product thinking is likely to grow. WRAP (Waste around a new, sharing economy. This will also require designers as showing the lowest levels of Resources Action Programme) will alternative business models built around service, leasing, leadership in the circular economy agenda. play a central role here, particularly hire and refurb options. by enabling big business to become This would suggest that there are huge more resource-efficient through the Sponsored by | 11 |
  • 12. development of alternative models that movers. Over the next 12 months, almost stakeholders outside of the traditional centre on waste prevention and high value a third of businesses we surveyed (30%) waste industry. Manufacturers, for recovery. The Circular Economy Taskforce stated they were planning to maximise instance, see partnering with other [LINK-7], launched last year, has also resource use through the implementation manufacturers as key to closing the loop brought together leading businesses to of a closed loop process for their waste due to the interconnectivity of supply understand how circular models can be arisings. Significantly, a quarter of these chains, while a significant number public developed in a way that keeps companies companies are actively looking to engage sector organisations and consultancies profitable. On a more global level, the with interested parties to realise these are seeking closer ties with government Ellen MacArthur Foundation has set up ambitions. This pull towards more bodies. the Circular Economy 100, a consortium external collaboration appears to be of 100 businesses, to help accelerate the most prevalent in the manufacturing and It is imperative that WMCs react to these transition to a circular economy over the construction industries and the public emerging trends by taking a panoramic next three years. sector, across all company sizes – view of resource management and start from large corporations to SMEs and to add value, perhaps through tailored 2.6 The year ahead: immediate priorities micro-organisations. service models or service diversification. for action Waste management audits and contracts As the business case builds for moving While most of these companies see the must take account of minimisation and towards a circular economy, there are value in entering into strategic alliances prevention strategies with in-built clearly strong commercial opportunities with WMCs, a sizeable number are flexibility to address the possibility of already out there for early adopters and also looking to join forces with other changing waste flow compositions. Who are businesses looking to engage with to close the loop? Waste Manufacturers Local authorities Government Reprocessors Energy Public sector Retailers Product Brand owners contractors 57% 44% 43% 39% providers bodies 35% designers 19% 72% 36% 36% 22% Sponsored by | 12 |
  • 13. 3 The business perspective waste streams while almost one-third 3.1 Scaling the waste hierarchy: the (31%) are actively exploring closed loop drive for greater resource efficiency opportunities. Perhaps unsurprisingly, According to our survey, 86% of given rising concerns around raw material businesses are looking to become more security, manufacturers expressed resource-efficient and move their waste significantly more interest in closed loop management activities up the hierarchy. initiatives than retailers. More than half (52%) are seeking to profit from this strategy as they start to view HOw businesses Recovering both materials and energy their waste arisings as a potential resource are moving waste up the from waste was viewed as offering the or revenue stream. most profit potential by slightly less than hierarchy half of companies surveyed (49%), while Increasing recycling rates is considered more than a third (39%) thought secondary the easiest and fastest way to achieve 82% Increasing recycling rates materials offered better value compared better resource efficiency, with the with renewable energy (12%). majority of businesses (82%) focusing their efforts on it, followed by better 77% Better waste prevention In terms of material stream value, on waste minimisation and prevention average metals (aluminium/steel) and (77%). In terms of a sector split, appetite paper and card rated highest among for improving recycling levels and minimisation strategies is highest among 59% A greater focus on reuse respondents, followed by plastics (PET and HDPE), food waste, WEEE/precious retailers, manufacturers and public sector metals, and lastly glass, which was organisations. 51% Zero waste to landfill targets perceived as having the lowest value. Reuse is also rising up the agenda – more There was, however, a sector split at the than half of companies (59%) are looking top of the table, as recovery of metals for greater reuse opportunities – while half 44% Energy recovery was thought to offer most value by (51%) have set themselves zero-waste-to- manufacturers, construction firms, public landfill targets. sector bodies and those working in power 31% Closed loop initiatives and utilities, while paper and card were A significant number (44%) are also taking singled out as being of most value by the measures to recover energy from their retail sector. Sponsored by | 13 |
  • 14. The zero waste agenda Zero waste means going further than maximising recycling levels to prevent waste going to landfill. It 3.2 Contractual implications for the encourages thinking around better minimisation strategies to effectively ‘design out waste’ in the industrial system. waste supply chain Significantly, more than half of businesses In the UK, the waste debate has traditionally revolved around meeting EU landfill targets and packaging (54%) stated that taking greater ownership regulations. However there is a growing realisation that more legislative drivers are needed to target waste of their waste streams will result in prevention and, as such, England, Scotland, Wales and Northern Ireland have embarked on the first step towards comprehensive contractual changes with this by setting out their respective visions of zero waste society. their waste management providers or streamlining the number of providers they Scotland’s vision is considered the most ambitious and prescriptive. The Scottish Government’s Zero Waste Plan deal with. includes landfill bans for specific waste streams, separate collections for food waste, restrictions on energy- from-waste feedstock and measures to cut the carbon impact of waste. Under the plan, businesses are targeted to reach 75% recycling levels by 2025, with just 5% of waste being sent to landfill. More than one-third (35%) also felt that this transition would involve entering Wales has taken a long-term view with regard to waste. Its Towards Zero Waste plan sets out a framework for into new alliances with key stakeholders improving resource efficiency stretching up to 2050. Measures include waste prevention, separate collection outside of the traditional waste sector. of food waste and kerbside sorting for dry recyclables. It also sets out a 70% recycling rate for commercial and industrial waste by 2025, with an interim goal of 67% by 2020. The Welsh Assembly is also drawing up sector As the majority of businesses (76%) plans covering markets such as municipal, wholesale and retail waste, and construction and demolition waste. perceive the circular economy to be an important resource-efficiency driver, this England, by contrast, is taking a less prescriptive approach with its Waste Review that works towards a zero is already starting to reshape business waste economy by increasing reuse and recycling levels. The document is primarily based on businesses and other organisations meeting voluntary targets, but the Government is also looking to strengthen this with the models. In fact, one-third of companies we publication of a waste prevention programme towards the end of this year. surveyed said their business model was already changing to reflect this trend. The Government did consult over proposals to introduce a landfill ban for wood waste, but has decided not to go ahead with this for the meantime. Landfill ban proposals for textiles and food waste have also been put on Interestingly, this trend towards waste hold pending further consultation and evidence gathering. supplier consolidation and evolving business models appears to be most apparent in the Meanwhile Northern Ireland’s waste strategy, set out in Towards Resource Management: The Northern Ireland upper end of the value chain, i.e. the retail Waste Management Strategy 2006-2020, is currently under review. A framework for waste prevention in sector. Further downstream, the majority Northern Ireland was published in 2005 but this is likely to be superseded by a waste prevention programme later this year. The Department of the Environment NI has also consulted on introducing landfill bans for specific of manufacturers seem happy with their materials and a strengthened recycling policy for municipal waste. existing waste management arrangements and operational systems. | 14 | Sponsored by
  • 15. 3.3 Opportunity knocks: maximising the Companies, by business sector, looking to to help them deliver on this. However, loop implement closed loop processes over the various other key stakeholder groups Looking ahead to the immediate future, next 12 months such as manufacturers, reprocessors, 30% of waste producer respondents local authorities, retailers and energy stated they were planning to maximise providers were also considered important, resource use through the implementation suggesting that multi-disciplinary of a closed loop process for their waste collaboration will be essential. arisings over the next 12 months. 21% Manufacturers in particular are looking 3.4 Agenda for change: the key to seize on opportunities here – despite influencers their stated satisfaction with existing Retail Sector In terms of leading on the circular economy contractual and operational arrangements, agenda, waste producers perceive this could result in fundamental changes waste contractors and reprocessors to on both fronts. be at the forefront, which is perhaps not surprising, given the expertise of these two Of those seeking to close the loop, one- third (34%) of businesses have already implemented such a system while a fifth 29% Public Sector stakeholder groups on end-of-life materials handling and value extraction. (20%) were already in discussions with Further down the value chain key stakeholders. Significantly, a quarter manufacturers and product designers of companies (25%) are actively looking were also ranked higher than average in to engage with interested parties to terms of leadership by these respondents, help them do this, indicating significant commercial opportunities in this field – particularly from within the manufacturing 33% Construction suggesting that target strategies around lifecycle analysis and systems thinking are starting to take effect. That said, only a fifth and construction industries, as well as the of waste producers are actively seeking to public sector. engage with the product creation process to influence thinking in this field. In terms of closing the loop, most companies (72%) are seeking to either engage with or target waste contractors 33% Manufacturers This would indicate that many businesses are not putting lifecycle thinking into Sponsored by | 15 |
  • 16. practice early enough in the value chain. customer education and strong messaging along with technical know-how (22%), Unsurprisingly, the one business sector on behaviour change. Most lack of business model innovation (20%), significantly ahead of the curve in this risk-averse mindsets (20%), consumer respect is manufacturing – three-quarters This concern is compounded by the fact companies engagement (17%) and value chain of manufacturers surveyed said they were that behaviour change was felt to be the (72%) are collaboration (14%). either engaging with or targeting product biggest barrier to achieving a circular looking designers to address this issue. economy and also the chief blocker to Inside the four walls of an organisation, improving in-house resource efficiency. to either behaviour change and lack of awareness At the other end of the scale, retailers In terms of the main barriers to achieving engage around the business benefits of a circular scored lowest on average in terms of a circular economy, half of businesses with or economy were perceived to be the main leadership, followed by brand owners surveyed (50%) cited behaviour change, stumbling blocks to achieving greater and public sector bodies. This is a cause followed by lack of awareness (43%), target waste resource efficiency by 60% and 55% for concern since all three stakeholder insufficient policy drivers (37%) and contractors of companies respectively. Regulatory groups are by their very nature, consumer- business inertia (32%). A weak economic pressures such as producer responsibility facing and could play a highly influential in climate was also felt to be a contributing to help them and duty of care regimes were felt by driving sustainable consumption through factor by a quarter of businesses (25%), deliver 45% of companies to be a significant issue, while more than one-third (35%) thought staff engagement needed to Case be addressed. Meanwhile 27% thought greater board-level buy-in was required. John Lewis Partnership study Where changing business perception in snapshot Centriforce Products this regard appears to be impacting most upon the waste supply chain is in service In a move believed to be a first for any UK retailer, John Lewis Partnership is developing a provision. Nearly a third of companies pioneering closed loop business model for its plastics waste. said that a lack of skills and expertise in The company has entered into an agreement with Liverpool-based recycler Centriforce Products to recover plastics waste from Waitrose and John Lewis stores so they can be recycled into useable products. high value waste management (31%) and The retailer is also exploring opportunities to reuse Centriforce products such as plastic planks and sheeting in its inflexible waste contracts (30%) were new store construction programme to achieve a true closed loop process in its plastics waste stream. The move is issues that needed to be addressed. This part of a wider corporate strategy to create greater transparency in its waste management operations. would indicate there is growing demand for waste management services among Sponsored by | 16 |
  • 17. businesses that address the waste Business attitudes to the circular economy to either have to streamline the number hierarchy, with clear focus on high value of WMCs they deal with, or significantly extraction and/or minimisation strategies. change the terms of their contracts going 76% say the concept of circular economy is important to their business This trend is starting to be reflected within 8 6% are looking to become more resource-efficient and move their waste up forward, compared with 43% of larger the waste supply chain itself, particularly the hierarchy firms and 44% of smaller companies. among the more innovative providers who 5 2% now view waste as a potential resource or revenue stream are looking at service diversification (see 3 0% say they are looking to implement a closed loop process for waste Likewise big corporations are leading the arisings over the next 12 months section 4.2). 5 4% believe their relationships with waste providers will need to change field in maximising resource use through going forward closing the loop on their waste arisings 3.5 Does size matter? with more than a third (37%) planning to Not surprisingly larger companies are implement such a process over the next 12 furthest down the line in becoming more months. This compares with 28% of larger resource-efficient, but smaller firms are firms and 25% of smaller companies. also making strong headway. While 95% of medium to large firms (150 – 500 That said, it is smaller organisations that employees) and 94% of big corporates appear to be embracing the ideology of a (500+ employees) are looking to move circular economy the most – 82% stated it their waste management activities was important to their company, compared further up the hierarchy, 77% of smaller with 78% of larger firms and 68% of big companies (1 – 150 employees) are also corporations. looking to do the same. Similarly, 65% of larger firms and 56% of big corporations 54% 30% 52% 86% 76% This could suggest that smaller firms now regard their waste as a potential profit do not yet have the scale of investment opportunity compared with 45% of smaller to undertake more closed loop process businesses. implementation despite showing most willing. However it is the activity of big corporations in this field that is likely This finding is reinforced by board level to impact most on existing contractual buy-in being less of an issue among arrangements with waste management smaller firms (18%) than larger companies providers. The majority (65%) expect (25%) and big corporations (39%). Sponsored by | 17 |
  • 18. 4 The waste supply Key Behavioural change Lack of awareness Insufficient policy drivers chain perspective Business inertia Weak economic climate Technical know-how Lack of business model innovation Risk-averse mindsets 4.1 The great reclaim game: will the What are the biggest barriers? Consumer engagement Value chain collaboration waste industry lose out? How waste producers and WMCs rank the barriers to change As businesses look to become more resource-efficient and extract greater value from their waste streams, concerns around feedstock security are heightening Waste producers Waste management companies among waste management companies (WMCs). Nearly a third of WMCs (31%) surveyed confirmed that issues around feedstock security are now impacting on their business, while 18% believe it to be of real concern. 13.6% 11% Looking ahead, these concerns are set to intensify – 42% of WMCs believe 17.3% 12.3% that feedstock security could become 20.1% 20.5% problematic in the future, while 14% say this issue is now on their radar. These 20.3% 26% fears are primarily driven by increased 22% 27.4% competition. 24.5% 27.4% While the majority of WMCs (61%) felt 32% 34.2% this competition would mostly come from within the waste industry, 47% believed 37.3% 39.70 new entrants into the sector such as 43.2% 43.8% manufacturers, retailers and power and 50.1% 47.9% utility firms, who are looking to reclaim materials and energy for their own benefit now pose a serious threat. Competition from overseas markets was also considered significant by more than a fifth (23%) of respondents. Sponsored by | 18 |
  • 19. Other factors driving concerns over material waste stream that was felt to strategies remain weak in the absence of feedstock security include a greater policy pose a significantly higher security threat further landfill bans. focus at EU level on waste prevention than the rest. This could be due to the and reuse, which in turn is shaping the fact that the circular economy agenda is There are also emerging signs that local Government’s zero waste agenda in still forming and a vast amount of material authorities themselves might start side- the UK. A lack of quality materials for resource currently being sent to landfill stepping traditional waste outsourcing recovery was also cited as a key issue could be unlocked and tapped into. models by aligning themselves with big among WMCs, along with the emergence corporates for targeted capture of certain of closed loop economies, the impact of The crunch point for WMCs may come if material streams. Unilever is already producer responsibility regimes and a lack national recycling levels start to plateau exploring pilot ‘take back’ partnerships of treatment capacity in the UK. (latest evidence on the ground may with local authorities, for instance [LINK-8]. suggest this is already starting to happen In terms of feedstock supply, looking in England - see section 3.3). 4.2 Survival strategies start to across the municipal, commercial and take flight industrial (CI) and construction waste Other than the landfill tax escalator, In terms of existing contracts, WMCs see markets, there was no single end-of-life specific policy drivers for diversion most opportunity in unlocking greater Where the waste industry sees the biggest commercial opportunities over the next five years 77% 64% 54% 47% 46% 37% 32% 31% Extracting greater Extracting greater Technological Producer responsibility Service diversification Circular economy Offering more client Targeting higher value value from waste in value from waste innovation collaboration / closed loop consultation materials form of secondary in form of energy collaboration materials recovery Sponsored by | 19 |
  • 20. resource extraction over the next five years to exploit future resource capture by unlock feedstock availability. Introducing in the CI sector – both from blue chip extending their reach into the CI market measures such as landfill bans of certain clients and SMEs. Slight gains from sub- while nearly half (48%) are looking to form materials including waste wood and food contractual arrangements with other waste new alliances with waste producers. This were considered to be important levers in providers are also expected over this time is requiring greater flexibility in service this respect, coupled with better regulation frame, with even smaller gains forecast offering – almost two-thirds of WMCs and enforcement of existing policies. from the municipal and construction waste (65%) stated that they are diversifying A more prescriptive zero waste policy, sectors, suggesting these markets may their business portfolio in a bid to be more especially in England, was also thought have reached a plateau. competitive. desirable. The majority of WMCs (80%) are already Greater policy intervention is also being 4.3 Closed loop collaboration – a safe reacting to these trends and looking sought by WMCs to stimulate markets and bet? In terms of working towards a circular economy, almost two-thirds of WMCs surveyed (61%) viewed the emergence Case of closed loop models and systems as a business opportunity. That said, a high study degree of uncertainty exists among nearly Coca Cola Enterprises and ECO Plastics snapshot a third (30%) as to whether it will impact upon them in a positive or negative way. In an industry first, Coca-Cola Enterprises and ECO Plastics have established a joint venture to close the loop on plastics bottle recycling in the UK – a move which the bottler giant is Not surprisingly, those that see it as now looking to scale up in Europe. an opportunity are also engaging with, The strategic alliance, Continuum Recycling, brings the recycling process full circle, with used plastic packaging or have plans to engage with, key sorted and reprocessed domestically, before returning to UK shelves as part of another bottle. stakeholders to explore closed loop The capability of this project has more than doubled the amount of bottle-grade recycled plastic (rPET) previously solutions in the next 12 months. Of those, created in Britain, and enabled Coca Cola Enterprises to meet one of its key commitments – to use 25% rPET in all more than a third (36%) are already part its bottles by the end of 2012. of an active closed loop project, while The company is set to build on its achievements by replicating this model in France with a new joint venture with 42% have plans to launch a closed loop PET recycler APPE to boost the capacity of its plastics reprocessing facility by 70%. project or are currently in discussions with stakeholders to embark on such a scheme. | 20 | Sponsored by
  • 21. Meanwhile more than a fifth of WMCs Despite concerns around feedstock of business model innovation (34%), (22%) are actively looking to engage with security and the transformational business inertia (27%) and technical interested parties. dynamics underpinning the move towards know-how (27%). A weak economic a circular economy, two-thirds of WMCs climate appears to be presenting more Of the key stakeholder groups that WMCs (66%) did not feel they would need to of a challenge to the waste industry than are looking to engage with or target, local adapt their business models in order to to businesses in this regard, with 44% of authorities are cited as being the most position themselves at the forefront of this WMCs believing it to be a key barrier. important (by 73% of respondents). This agenda. is likely to be because of their government 4.5 Always be prepared: take action to mandate to oversee the collection, 4.4 Mind the knowledge gaps future-proof treatment and disposal of large tonnages While waste contractors, reprocessors As the resource management agenda of municipal waste and the fact that many Where and manufacturers are perceived by both unfolds over the next five years, the of these services are outsourced to private WMCs and waste producers to be the majority of WMCs (77%) see the biggest WMCs. WMCs top three stakeholder groups leading on commercial opportunities arising from see most the circular economy agenda, there is smarter value extraction techniques, either Manufacturers were ranked as the second opportunity significant divergence on the perceived in the form of secondary materials or most important stakeholder group to leadership of product designers and brand energy recovery. This will require a strong engage with by two-thirds (67%) of in unlocking owners. If these knowledge gaps between need for technical innovation, which is also WMCs, followed by government (60%), greater start-of-life and end-of-life industries are recognised as a business opportunity in public sector bodies (53%), reprocessors resource to be addressed, these stakeholder groups itself by 54% of WMCs. (51%) and retailers (47%). must step out of their silos and collaborate extraction to deepen their understanding of the In addition, 46% of WMCs felt that service The fact government ranks so highly over the next issues at play. diversification will open up new business is surprising, but this might reflect the five years is channels while 47% saw strategic waste industry’s desire for more policy These knowledge gaps are underlined by alliances with businesses on producer intervention to in order to stimulate in the CI the fact that nearly half of WMCs surveyed responsibility compliance as a key markets around material quality. The sector – both (48%) felt that a lack of awareness was commercial opportunity. importance of engaging with brand from blue the main barrier to achieving a circular owners and product designers was seen economy. Behaviour change was also Interestingly, only about a third of WMCs as significantly less of a priority among chip clients cited as a significant stumbling block (37%) felt closed loop collaborations WMCs (22% and 9% respectively). and SMEs by 40% of WMCs followed by a lack would offer a clear commercial opportunity Sponsored by | 21 |
  • 22. unlockING future feedstock availability for their business over the next five years. Factors affecting feedstock, ranked by waste management companies This suggests that many are still uncertain as to how the circular economy will unfold and impact upon their operations, and whether or not they will need to reposition their service offering in order to capitalise upon it. 3.50 What is clear from this survey is that better waste management is often seen as a 3.47 30 25 20 15 10 5 0 quick win for businesses looking to reduce their environmental impacts and potentially 3.42 30 25 20 15 10 5 0 30 25 20 15 10 5 0 boost the bottom line. 30 25 20 15 10 5 0 30 25 20 15 10 5 0 30 25 20 15 10 5 0 WMCs would be wise to act now in order to deepen their understanding of the 3.35 3.33 corporate resource efficiency agenda and how it is evolving. This will enable them to react swiftly and cater their service 3.27 provision more effectively to deliver this bottom line value for their client base. Not to do so would miss a clearly emerging business opportunity at a time when the waste management industry’s expertise and technical knowledge in materials handling and resource recovery is most urgently needed. Landfill bans of certain Better regulation and The landfill tax Corporate sustainability Higher local More prescriptive materials enforcement escalator and resource efficiency authority landfill government ‘zero measures diversion targets waste’ policy Sponsored by | 22 |
  • 23. The attitudes of organisations that generate waste are changing rapidly, and this survey provides a valuable overview of those changes. More and more, businesses and public institutions understand that there is value in what they throw away – and are seeking answers and advice from the waste management industry and beyond to respond and extract as much value as possible from waste materials. Waste producers know that improving efficiency involves reclaiming material from their waste streams and feeding it back into the supply chain – be that as a secondary material or as, for example with organic waste, compost and energy. And they must do it while striking a balance between volume and material quality. Providing the answers is the emerging role of the recycling and waste management sector. It is about sharing knowledge and technology as we settle into a new position mid-way through a supply loop rather than at the end of a supply chain. For many of us this is a fundamental shift in our business. FCC Environment has, for example, remodelled its business to focus on generating resources rather than dealing with waste. As disposal, treatment and raw material costs continue to rise and as markets for secondary materials develop, closing the resource loop will help us all to improve productivity and efficiency while reducing environmental impact, reducing cost and boosting the bottom line. This report maps progress along the journey so far. It confirms the demands upon the recycling and waste sector, thereby reducing perceived risks and showing that for those companies willing to adapt, the long-term opportunities are huge. Kristian Dales, sales, marketing and communications director, FCC Environment Sponsored by | 23 |