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STRESS COST
We are a highly unique training organisation offering you a ground breaking
approach to online and accessible professional training. As a UK registered
Training Organisation we offer our unique training course to anyone qualifying
for enrolment, across the globe.
“The adverse reaction people have to excessive pressures or other types of demand placed on them.”
Those pressures may come from many differing sources and when their combined effect is overwhelming, stress
occurs. This means that stress is not good for you. Stress is an unhealthy state of body or mind - or both. For
many years, people have referred to the Flight or Fight response as the stress response but Flight/Fight is a one off
reaction to a perceived challenge or pressure and is not necessarily bad for the individual. It is good to be alerted to
possible threats and to prepare to take avoiding action. However, continually being in this state means that the body
chemicals associated with Flight/Fight are then constantly being stimulated, especially due to stress at work - and
the result is ill health of one type or another. This is stress.
WHY MANAGING STRESS EFFECTIVELY IS IN YOUR INTEREST
Stress holds many negative consequencs for your workers, your business, your profits and your overall success.
But being alert and open to effectively address this could equally well make your business so much more successful
We have the key to helping you
•	 be more successful,
•	 increase your profits,
•	 reduce your losses,
•	 increase productivity,
•	 decrease staff absences,
•	 build a happier workforce,
•	 become a company everyone wants to work for, gain industry recognition
•	 and comply to all laws and requirements expected on health and safety [stress management]
•	 and adhere to the wellbeing at work charter.
Our offer is simply to provide you with the means not only to minimise your spending, but increasing your
success. Read on
YOUR BUSINESS
CONSEQUENCES OF STRESS TO YOU
YOUR STAFF
•	 Workers are putting in a staggering 26 million extra hours in the workplace each day, according to new research
from Aviva’s latest report on health of the workplace. It shows six in ten employees regularly work beyond their
contracted hours, putting in an average of 1.5 hours overtime a day. Nearly one in four claim they work an extra
2-3 hours daily. 79% of these hours are unpaid, which means workers are providing around worth £225 million
of ‘free’ hours each day for employers. - Aviva October 2011
•	 80% of workers feel stress on the job and nearly half say they need help in learning how to manage stress. And
42% say their co-workers need such help – American Institute of Stress.
•	 Stress levels in the workplace are rising with 6 in 10 workers in major global economies experiencing increased
workplace stress. The Regus Group
•	 75% of adults reported experiencing moderate to high levels of stress in the past month and nearly half reported
that their stress has increased in the past year – American Psychological Association.
•	 British businesses lose an estimated £26 billion each year in sickness absence and lost productivity. With greater
awareness and mental health support, they said businesses could save one third of these costs - ‘a mammoth £8
billion a year’. - Mind June 2011
•	 Despite pressure to cut costs, 22% of organisations have increased their spend on employee well being, with only
9% showing a reduction. Those who have increased spending in 2010 have indicated they are likely to increase
their well being spend further in 2011. - CIPD Absence Management Survey 2010
•	 In2009/10,anestimated9.8millionworkingdayswerelostthroughwork-relatedstress. Everypersonexperiencing
work related stress was off work for an estimated 22.6 days which equates to 0.42 days per worker. - HSE
•	 Indirect costs of sickness absence have been measured as twice the direct costs i.e. £1,270, making a total of £1,905
per employee per year – typically around 9% of payroll costs. - Norwich Union Healthcare
•	 In 2008 - for every 80p spent on health promotion and intervention programmes, £4 can be saved due to reduced
absenteeism, temporary staff, presenteeism and improved motivation. - The European Network for Workplace
Health Promotion
T
he indirect costs of sickness absence have been measured as
twice the direct costs i.e. £1,270, making a total of £1,905 per
employee per year.
T
ypically around 9% of payroll costs.
- Norwich Union Healthcare
STRESS COSTS!
Organisations are legally obliged to take action against work-related stress (HSE, 2001). Under the Health and Safety
at Work etc, Act 1974 and Management of Health and Safety at Work Regulations 1999, employers have a duty to
safeguard worker health. This includes taking measures to assess risks and ensuring employees are not subjected to
stress. Furthermore, as work-related stress is not simply a health and safety issue, employers should be made aware of
other laws covering their responsibilities with regards to the matter. These include:
•	 Employers’ Liability Act 1969;
•	 The Public Order Act 1986;
•	 The Disability Discrimination Act 1995;
•	 The Employment Rights Act 1996;
•	 The Protection from Harassment Act 1997; and
•	 The Working Time Regulations 1998.
Apart from specific Acts of Parliament, recent common law cases have highlighted the employer’s duty of care to
protect employees from personal injury resulting from psychiatric damage, and of potential legal liability if they fail
to fulfil their obligations (Earnshaw and Cooper, 2001).
Risk Assessment
In accordance with the Health and Safety (Consultation with Employees) Regulations 1996, prior to embarking on
the risk assessment process, it is necessary to communicate with employees and / or employee representatives on the
intended plan of action to tackle work - related stress. This process, as discussed in HSG 218 – the managers’ guide to
tackling work - related stress (HSE, 2001), may include:
1.	 Discussing work-related stress with staff and explaining the need to identify problem areas;
2.	 Introducing staff to members of the action committee responsible for co-ordinating the plan;
3.	 Informing staff and committee members of desired goals and the priority to assess risks; and
4.	 Implementing the risk assessment plan and agreeing on a schedule for reporting findings. This include:
•	 Identify Hazards
•	 Decide who might be harmed
•	 Evaluate
•	 Record any significant findings from the assessment
•	 Review the assessment at regular intervals
YOUR LEGAL RESPONSIBILITY
I
n 2008 - for every 80p spent on health promotion and intervention programmes, £4 can be saved due to
reduced absenteeism, temporary staff, presenteeism and improved motivation
- The European Network for Workplace Health Promotion
DESTRESSING YOUR WORKFORCE PAYS
£1905.00
PER EMPLOYEE PER YEAR
MULTIPLIED BY THE
NUMBER _______ OF YOUR EMPLOYEES
= £_________ PER YEAR IN LOSSES
WHATSTRESSCOULDCOSTYOU
•	 Loss in Production cost of employee
•	 Absence costs
•	 Health related costs
•	 Replacement of employee costs [Agency fees, Retraining costs, Staff
supervision costs]
•	 Employee health recovery costs
•	 Employee salary to be paid whilst off sick leave/absence
•	 Legal costs - if applicable
•	 Settlement fees
•	 Penalties for non-compliance with health and safety
•	 Recruitment of new full time staff member and training and
supervision costs - or reemploy of employee
•	 Loss of additional income for your business
PER EMPLOYEE...
WHAT YOU COULD SAVE IN COSTS
HOW TO DO THIS?
WHAT IS AN IN-HOUSE STRESS GROUP COACH?
GET YOUR OWN SPECIALIST
IN-HOUSE STRESS GROUP COACH
OUR OFFER TO SAVE YOU BIG COSTS
AStress Group Coach organise, and run a Stress Support Group for staff or anyone suffering from stress at your
place of work or externally, and do this through regular ongoing stress group coaching sessions.
Your group sessions are arranged by your Stress Coach and staff. Participants will be registered and sign up to a 4
week stress support group. Your group will meet once a week for 1 – 2 hours as you decide. As Participants sign
up they will be contracted for the 4 week program. They will purchase the Stress Diaries set of books [available
through the official website and this service] and have to keep the stress diary for a week, prior to starting the
program. The Stress Diaries is the core of the program and as participants record their daily stressors – they will
bring this data to weekly session to be discussed and analysed. This will help them to illicit their difficulties, have
group discussions around it, and help participants learn the skills to deal with their difficulties in a group session.
At the start of your initial groups session participants will be briefed about the full 4 week coaching program they
will follow, what they will learn and explore per weekly session, plus what they will learn to manage their stress.
Participants will be assessed with a comprehensive stress assessment, and together with their entries from the stress
diaries each participant will have ready information about their stress and equiped to deal with these in their group
sessions.
As Stress Group Coach you become the tutor and coach to impart and teach stress awareness and symptom-
education, you help participants assess themselves, you help them understand their stress triggers, help them
determine patterns of the causes of their stress, determine the consequences [with the help of the Stress Diaries]
and help them learn skills to manage their stress and their lives. This create empowerment and practical skills
training to truly help people cope more effectively in their lives and at work. Your group will progress with increased
competence and coping skills to manage their stress better and improve their overall and the company’s wellbeing.
Y
our current Stress Management intervention sessions may be the one-off, generic stress workshop for staff
members that is an annual event, cost you a fortune in external consultancy fees and this may only be
available to your staff for a short period of time, or you have to pay additional costs for ongoing sessions
or off site - individual stress management sessions - or at costs to your staff! It is due to the costs involved more
companies do not comply with the requirements - due to this and the process involved in getting a professional
to deliver their stress management sessions. It also becomes a snapshot approach to dealing with quite complex
issues and could hardly address more difficult underlying problems - due to it’s fleeting nature.
You can Now easily bypass these difficulties by getting your own in-house Stress Coach - who will be available at
all times, will cost you minimal to be trained, save you the headache of recruiting for a new position or recruiting
external consultants, will allow staff to have group stress coaching sessions at times suited to them, and at their
place of work, can run stress group sessions company-wide for all staff levels, and help build your company to
greater success.
HOW IT WOULD BENEFIT YOU
WHY WOULD WE NEED ONE?
WHY AN IN-HOUSE EXPERT?
S
tress Mangement at work is not entirely an important enough issue to be tackled and managed - but statistics
and studies all over the globe suggest how fatal it could be if unheeded or spiral out of control. Having your
own in-house stress coach will ensure you tackle stress head-on and create a positive culture and work
environment. A place where people would want to work and make your business much more successful.
•	 These coaches are always available to staff
•	 They counter the need for excessive external Consultants Fees - and at times prohibitively costly or it comes
at a time when you least expect it - leading to bigger financial losses for businesses. You can prevent this with
an in-house stress coach - it cost you next to minimal to have.
•	 It could save you huge costs when annual risk assessments are to be conducted on health and safety, which
could highlight additional measures to be implemented - because these were not highlighted or brought to
the attention of management. An in-house stress coach, running regular group sessions will easily highlight
and alert you to difficulties your staff encounter and you will be timeously informed to implement these
required changes and measures. You will also be better prepared for any legal requirements industry may be
expecting from you.
•	 A key component to manage stress effectively is in having effective self-coping skills in dealing with daily
hassles - and when that is present you can nip any growing concern or stressor in the bud. Having an in-house
stress coach allow you this, as they are always available and when stress group sessions are run your staff would
have the opportunity to highlight these daily hassles, your stress coach would then work to address these
issues with staff within group sessions, as skills or competency training or to find alternate ways to address
these issues. It will eradicate most difficulties that may yet quickly escalate into full-blown discontent, pent-
up frustrations, anger outbursts, burnout to staff, or staff in-fighting, and absenteeism, leading to reduction
in your company costs, production loss, increasing health costs and greater losses.
•	 Your in-house stress coach are professionally qualified and accredited, as a mark of quality training and
competence to deliver group sessions to staff members, and it is comforting to staff to face a worrying day
due to personal concerns - and there is someone to talk to or who could listen. It helps
•	 Your in-house Stress Coach is further professioanlly supported through our online stress community website,
which is a free resource, support and guidance portal that your staff are free to access and make use of. Our
coaches use this portal throughout their training to hone and perfect their skill and competence and take this
into your business to assist your staff and your success.
•	 It is tax-efficient, and could save you enormous costs as you are dealing with stress effectively, you comply
with legislation, it helps ease the relations with Unions and Government legislation to comply with health
and safety, you adhere to the charter for work and wellbeing - PLUS you could well be on your way to some
awards as a caring company, and its added advantages from this.
It’s easy - simply decide to enrol one of your staff members to undergo our training - and without having to use
any company time, or resources or time off work, as this course is flexible, self-paced, online learning - and within
a period of 3 months - depending on your expert’s study habits and performance accumen - you have your in-
house expert ready to start saving you costs, and benefit your workforce and your business.
Simply visit this website: http://www.onlinestresstraining.com - familiarise yourself with the content and course
material and register for the course. Pay the fees of £75.00 for the full cost and your member of staff is well on
their way to an expert in-house Stress Group Coach.
Alternatively ask your staff member to visit the link above and register themselves.
You can feel free to contact us at: support@onlinestresstraining.com for any questions or enquiries you may have.
We will personally respond to you.
REGISTER HERE
WHAT WILL IT COST?
HOW DO WE GET OUR EXPERT?
F
or our fully accredited, professional qualification training as an anytime start,
flexible, self-paced, online learning course to qualify your as a Stress Group
Coach - while maintaining your current salary level, without leaving your
current job or the need for full time study, because...
Our Mission and focus is on alleviating stress globally and this is our commitment to
make the lives of normal people infinitely better. Our passion is our impact and we
wish to let this drive our purpose. We simply care, for your benefit.
ONLY!
£75.00
•	 No need to recruit for a new position and simply allow an existng member of staff to upskill, and gain a
professional qualification and empower your staff with expert skills training to manage their stress
•	 Your in-house expert would already be fully conversant with company procedures, process, know all staff
members and no need to go to extra lengths of induction and it’s prohibitive costs.
•	 No delays for your staff to ‘wait’ for stress intervention anymore - your in-house expert is readly available
•	 Your workforce has full access to expert support and guidance. Issues can be tackled immediately and not
allowed to simmer unconsciously and get to boiling point before it is resolved.
•	 A boost to staff confidence, morale and your company is deemed to be serious about supporting them, and
this is paid back in multiple ways through loyalty, production and care for your business.
•	 Sessions are conducted as staff demands and need it. No resources or time is wasted and cutting back in loss
of production or company time.
•	 Sessions are flexibly arranged as per your staff needs and business requirements. Group sessions can be held
before , during , after normal working hours, or by special arrangement over weekends.
•	 You become a company who cares and this has great marketing and recruitment advantages for you
•	 You develop and foster an ethos of transparency and accountability
•	 You easily conform to the requirements of the Wellbeing at Work Charter
•	 You could attract favourable awards and specialist industry recognition
•	 You comply with health and safety requirements and applicable laws
•	 You could save your company enormous health, production, and financial costs
•	 You do not have to wait for a yearly risk assesment to detect possible stress and stress related issues - these
arise and are now naturally addressed and resolved.
•	 Staff are taught valuable coping skills and creates an atmosphere of tolerance, compassion, respect and care
•	 You create a culture of nurture and wellbeing envied by others and promote subsequent respect from staff,
increased production, increased attendance, you can counter loss and slash costs, plus increase income.
•	 It will cost you less than any external consultants fees, and have that expertise available in house.
HOW WILL IT BENEFIT US?
ABOUT OUR SPECIALIST COURSE
We are a highly unique training organisation offering you a ground breaking
approach to online and accessible professional training. As a UK registered
Training Organisation we offer our unique training course to anyone qualifying
for enrolment, across the globe.
A
ll you need is an internet connection and you can access our course, and complete your professional
Stress Group Coach training in the comfort of your own place and space. You will gain a full and certified
qualification, giving you the opportunity to run your own structured Stress support group in any corporate
or group setting. You get all the skills training, resources, manuals, and marketing know-how you need. We pride
ourselves in being unique, specialised and going the extra mile. This course is highly specialized, and not offered
elsewhere and you gain a licensed qualification and opportunity to practice with a well supported product, and to
at the same time assist your clients in staying healthy.
OUR MISSION AND VISION
The Stress Training Academy is a service developed
with a mission to alleviate stress globally. This is done
in a multifaceted approach in service delivery, eduction,
innovation, product design, and delivery.
It is our mission to reach at least a Million stress sufferers
globally and many more through our innovative and
creative endeavors. We simply believe not enough is being
done to address the growing pandemic and the silent
killer that is stress and its unwavering destruction.
We believe that no-one is broken and people simply need
the tools to help themselves. It is this we are addressing
and providing the tools for.
ACHIEVING OUR MISSION
As part of bringing our mission to fruition we offer this
specialist online training program to fully equip you to
become a Stress Group Coach and thus manage or run
your own stress groups.
The course is comprehensive and will equip you with
all the skills needed to competently prepare you as a
professional group coach. You will be able to utilize skills
in stress management, life coaching, group facilitation,
stress diary treatment techniques and brief intervention
skills – in fact ALL you need to become a qualified Stress
Group Coach.
“We believe that no-one is broken and people simply need the tools to help
themselves. It is this we are addressing and providing the tools for”
flexible, online, self-paced learning,
without leaving your current job or
while maintaining your current salary
level, or the need for full time study,
and gain a professional qualification.
ABOUT OUR TRAINING COURSE
This course satisfies the criteria stipulated by a number of professional
organisations such as the International Stress Management Association
competency training levels outcomes for Stress Professionals.
WHAT IS THIS COURSE?
This is a 17 Unit training course, delivered via self-paced online lessons,
video and media content, quizzes, interactive webinars and forum
discussions.Thecoursepreparesyoutosetupandrunyourownstresssupport
groups in the community, business or private sector. You deliver structured
stress management skills training and management group sessions.
HOW IS IT DELIVERED?
The course is delivered via self-paced online lessons, video and media
content, quizzes and interactive webinars and forum discussions. You
will have access to this training site by registering an account, and creating
a personal profile. You will keep record of all your completed modules,
lessons and assessment and will get regular feedback on your progress from
course facilitator and online trainers. You get your own training manual and
lessons set out in this site and you simple complete the course as a structured
program. You do not need any additional reading material or to purchase any
textbooks as all you need is included.
WHAT WILL I BE QUALIFIED AS?
QUALIFICATION YOU WILL RECEIVE
You will be qualified to offer group coaching and facilitation sessions to
support your group members in how to manage their stress. Groups
consist of up to 10 members or more if you can manage these. You are free
to run your group coaching course in-house at your place of work, at local
community settings, government organisations, corporate workplace and
any other organisation you wish to arrange stress support group, or where-
ever you are employed. In addition to your qualifications, which includes:
•	 A Diploma in Stress Management
•	 Certificate in Group Skills Management
•	 Certificate in Cognitive Behavioural Therapy
•	 Certificate in Neuro Linguistic Programming
•	 Diploma in Stress Coaching
You additionally get a specialist yearly license as a Stress Group Coach
to deliver the Stress Diaries Group Coach program based on the Stress
Diaries range of books.
AS A STRESS GROUP COACH
As a Stress Group Coach you are uniquely placed to reach greater
numbers of individuals suffering from the dangers of stress, burnout
and stress related ill health.
WHAT DOES A STRESS GROUP COACH DO?
WHAT HAPPENS IN A STRESS SUPPORT GROUP COACHING SESSION?
Stress is currently one of the biggest threats in our lives and work-stress
specifically is one of the areas where effective strategies are needed
to help people cope. Your stress support group can comprise many
variations, such as, employees, management, support staff, woman or
men-only groups, and corporate work groups.
The choice is yours for which area or group type you wish to offer. As
a Stress Group Coach, you are the professional and leader of the group,
helping people assess, understand and learn about stress.
You become the tutor/trainer to impart and teach stress awareness and
symptom-education, you help participants assess themselves, you help
them understand their stress triggers, help them determine patterns of
the causes of their stress, determine the consequences [with the help of
the Stress Diaries] and help them learn skills to manage their stress and
their lives. This create empowerment and practical skills training to truly
help poeple cope more effectively in their lives.
Participants will be registered and sign up to a 4 week stress support
group. Your group will meet once a week [any day you decide or over
weekends] for 1 – 2 hours as you decide. Group sessions could be at local
centers, corporate and business premises, or during lunch of after work
sessions, weekends, at night or in any other way you decide. As Participants
sign up they will be contracted for the 4 week program. They will purchase
the Stress Diaries set of books [available through the official website
and this service] and have to keep the stress diary for a week, prior to
starting the program. The Stress Diaries is the core of the program and as
participants record their daily stressors – they will bring this data to weekly
session to be discussed. This will help you to illicit their difficulties, have
group discussions around it, and help participants learn the skills to deal
with their difficulties in a group session. At the start of your initial groups
session participants will be briefed about the program they will follow for
the 4 weeks, what they will learn and explore per weekly session, plus what
they will learn to manage their stress. Participants will be assessed with
a comprehensive stress assessment, and together with their entries from
the stress diaries each participant will have ready information about their
stress.
As a Stress Group Coach
you organise, and run a
Stress Support Group for anyone
suffering from stress. You would
source your group participants
through marketing and advertising
your services at your place of work
or in whatever setting you find
yourself in.
Your participants could be
highly stressed executives,
staff members or simply a variety
of stressed individuals. Your group
can consist of 10 participants or
more and determined by your
personal preference.
HOW OUR COACHES SUPPORT GROUPS
Experience cutting-edge knowledge and expertise from experts in the
field of Psychology, therapy, neuroscience, coaching and life.
Our Coaches deliver a structured ‘Stress Diaries Coaching Program’:
4 week Stress Group Sessions program
As a Stress Group Coach you will deliver a structured 4 week program of stress assessment, monitoring
and intervention with your group participants. These sessions will last between 1 - 2 hours and one
weekly session for 4 weeks. You will be fully trained as part of this course, and have all the resources,
manuals and material you need to conduct your stress group sessions with ease. You will be fully supported
throughout and after, if you need any assistance.
OUR COURSE MATERIAL AND STUDIES
INCLUDE THE FOLLOWING:
Personal development, Self-development, Self-discovery, Self-help, Motivation and Achievement
Psychology, Psychotherapeutic approaches (NLP) Neuro-Linguistic Programming, Positive Thinking,
Neuroscience, Time Line Healing, Innovative Life Coaching Techniques, Detection and Microexpression
Analysis, Quantum Physics, Quantum Healing, Human Behaviour Modification and Science, Business
Coaching, Relationships, Counselling, Mentoring.
MORE SPECIFICALLY, OUR COURSE
MATERIAL IS BASED ON THE WORK OF:
Clare Graves, Leslie Cameron-Bandler, Wyatt Woodsmall, Richard Bandler, John Grinder, Tony Robbins,
Tad James, L. Michael Hall and Bobby Bodenhammer. Anthony Robbins, Deepak Chopra, Robin
Sharma, Daniel Goleman, Francois du Toit, Paul Ekman, Francois Janse van Rensburg, John Kehoe, Marc
Steinberg, Milton Hyland Erickson and Jonah Lethrer, Core psychotherapeutic theorists and mindfulness
teachings.
The full program includes:
The nature of stress:
•	 Stress assessment test –
G10FSP
•	 Introduction to the Stress
Diaries
•	 What is stress and
identifying your stressors
•	 The Relaxation Response
•	 Teaching Breathing and
breathing relaxation
Find out about yourself - Who
are you:
•	 The Stress Diary Week 1
Summary
•	 Muscular Tension
Relaxation
•	 Mindfulness session
•	 Introduction to CBT
•	 Identifying negative
thoughts
Self Help Effective Coping skills:
•	 Review Week 2 summary of
the stress diaries
•	 Mindfulness session
•	 Problem solving skills
•	 Assertiveness skills
Develop practical Coping skills:
•	 Review the Stress Diaries
•	 Mindfulness session
•	 Skills training - Time
Management
•	 Skills training - Goal setting
Gaining competence:
•	 Challenging Negative
Thoughts
•	 Changing Behaviours [NLP]
•	 Autogenic Relaxation
•	 Building Self-Esteem
•	 Week 3 Diaries Summary
Increasing Resourceful Thinking:
•	 Habits and changing Habits
NLP
•	 Audio Relaxation Exercise –
Anchoring
•	 Lifestyle management –
Nutrition and exercise
•	 Mindfulness exercise
•	 The Change Cycle
•	 Developing a Stress
Management plan
•	 Final Stress Diary Review
•	 Monitor and celebrating your
clients stress achievements
•	 Your participants graduate
with a special certificate
issued for free by us.
1
A STRESS GROUP COACH,
STANDS OUT BY...
•	 Supporting others to identify and clarify situations, needs or aspirations
•	 Supporting others to set appropriate goals for themselves
•	 Asking effective questions to facilitate the client’s thinking
•	 Listening and accurate interpretation
•	 Being able to summarise and reflect back understanding to support the client to gain insight and clarity
•	 Suspending your own judgement and views in order to support the client to identify their own path
•	 Recognising how your own values and beliefs will shape your view of the world and how to manage this
appropriately within the context and purpose of the coaching relationship
•	 Understandingtheboundariesandoverlapsbetweencoachingandotherformsofpersonalandprofessional
development or support
•	 Supporting the client to assess and monitor progress against goals
•	 Being the best for your clients and group participations.
THE TOOLS OUR COACHES USE
The Stress Diaries are the core tools our Stress Coaches use to assess, ilicit
information and build their group sessions around. They are very useful
tool for anyone suffering from stress. It is practical, easy and effective for
anyone wanting to really get to grips with their stress suffering.
THE STRESS DIARIES PROGRAM MAKES STRESS
MANAGEMENT THE EASIEST METHOD TO MASTER
Once you start your daily entries you’ll begin to see the connections between your stress symptoms, the source
of your stress, your awareness of your coping skills, your stress triggers and its impact on your behaviour and
you as a person.
Stress Diaries are important for understanding the causes of short-term stress in your life. They also give you
an important insight into how you react to stress, and help you to identify the level of stress at which you
prefer to operate. The idea behind Stress Diaries is that, on a regular basis, you record information about the
stresses you are experiencing, so that you can analyse these stresses and then manage them. This is important
because often these stresses flit in and out of our minds without getting the attention and focus that they
deserve. As well as helping you capture and analyse the most common sources of stress in your life, Stress
Diaries help you to understand:
•	 The causes of stress in more detail;
•	 The levels of stress at which you operate most effectively; and
•	 How you react to stress, and whether your reactions are appropriate and useful.
Stress Diaries, therefore, give anyone suffering from stress the important information they need to manage
stress. It allow you to see the bigger perspective, yet also focus on intense details, and present issues. In the
Diaries, every week is specifically structured and set out for you. It is simplistically for anyone to ‘fill in the
blanks’, yet gather all the crucial information to address the real issues. Participants purchase their own set
of diaries when attending weekly group sessions, and from their daily entries, the stress coach will monitor
participants’ progress from week to week with the included weekly summaries included in the diaries. It
easily inform you of the needs of your group participants and helps you structure your weekly stress coaching
session. A monthly summary is included in the diaries and makes it easy to monitor participants’ progress
and see their skills deficits. You will simply teach them the coping skills they require from week to week. Your
training course will equip you to do this and you will be trained to deliver a structured course based on the
stress diaries, with all manuals and material you require. Upon group conclusion, you will issue participants
with a special Certificate we provide free to you, and conclude a post program assessment [this is essential for
your personal and business performance to inform you which areas can be improved upon].
The Stress Diaries are a special set of books created by Gino
Norris as author along with a specialist Stress Coaching
Program to deal with stress. It is a highly unique, practical
and structured assessment and skills intervention tool.
With this tool your competence at managing your stress
becomes so much easier. By using the Stress Diaries you
keep regular daily entries of all stressful incidents as they
occur for the 4 week period. As you gather this information
you will become so much more aware of the impact stress
has on you, as an individual. As we all experience stress in
a totally unique and different way and on a different level,
both on a daily and long-term basis, the Diaries become
a personal and confidential insight into how you think
about, react, respond and adapt to stressful events.
REGISTERING FOR THE COURSE
Is a an easy process. Decide now you want improve the lives of stress
sufferers, and to create your own success. Just apply online, make
payment, complete your onlne application and start...
WHAT ARE THE ENTRY REQUIREMENTS?
You will be asked to complete an online application form to
determine your suitability, and you need a good standard of
competence to handle the rigors of the course. The course is to
equip you to competently conduct a group session, understand the
dynamics of groups, understand group session marketing, get to know
group facilitation skills, group coaching skills, all about stress and
stress management, and learn the intervention strategies to assist your
group clients to manage their stress effectively.
We train you in these aspects to deliver highly effective group sessions
andyou willneedtobeabletodemonstrateyourwillingnesstoundergo
this. The course is delivered in English and a confident competency
level is vital. We do however know that academic qualifications are
hardly a measure to determine success and life experience is equally
important and assess your application on its full merit.
We do value your life experience and compassion for heelping others -
in keeping with our mission. Feel free to join us on this journey.
The FUN part is that this complete training cost you ABSOLUTELY
NOTHING in training fees.
The initial startup cost of UK £75.00 is to cover the cost of
administration and registration fees. You can optionally choose
to purchase a set of Stress Diaries Books [set of 3]. The Stress Diaries
form the basis of this training and you running your stress groups.
It is crucial to use these on yourself for a period of 4 weeks to get
to understanding yourself and the program. You will experience
how much easier stress management become by using these books.
Everything is already set out for you, and you simply have to ‘fill out
the blanks’. It is this process that you are trained in, to teach others
in your group sessions/workshops. This is the easy method you will
use to run your groups successfully. Your training will take 3 months
to complete, but this depend entirely on how fast you work or if you
prefer to work at your own pace. Payment can securely be made by
electronic online payment through Paypal, on our website.
WHAT IS YOUR INVESTMENT IN THE COURSE?
TRAINING COST
We are commited to make stress management a priority and fight to
deliver a service to improving health and wellbeing for all - through
innovation, cost effectiviness and accessibility to all who need it.
WHAT ARE YOU PAYING FOR?
In the end – the full qualification and training is cost-free, and would
normally be £2500.00 as a complete professional Coaching Qualification.
It is not always about the money, but the value I want to bring to people and
families suffering with stress. This is my commitment and mission to stress
reduction globally.
The only stipulation as per our website and contract is that each group
member must purchase a set of stress diaries, [not your costs], as it keeps my
mission alive and improve this service. Any other cost you have, come into
place after a full year of registration, to renew your licensee fee of UK £100.00
[You have this licensee fee paid for you for a full year!], and your registration
to the Stress Coaching Association [SCA] of UK £75.00 per year. You get free
registration of the SCA for your first year, plus you get included in our online
Stress Coaches Directory.
Not a bad deal I should say, at minimal cost to you.
THE BENEFITS
WHY YOU WILL WANT TO REGISTER FOR OUR TRAINING COURSE
£75.00
ONLY!
It is not always about the money, but the value I want to bring to people
and families suffering with stress.
You can thrive in a Specialist Niche market in Stress Group Coaching
You will join for free - a global Association of Stress Coaching Professionals
You have ready access to a dedicated Community of Stress Coaching Professionals
You are listed for free in our Stress Coaching Directory where clients can easily find you
You have access to practice your skills doing practical stress coaching in our Online Stress
Community service
You get access to the best online support structure to guide you through your development
You get our cutting edge technology and tools to train you well
YouwillhavereadyaccesstoourextensiveexperienceandexpertiseaspracticingStressProfessionals
You will be guided by a specialist Stress Coaching assessment process and Skills training program
We give you the most effective and comprehensive training, guidance and tools to be a successful
Stress Coach.
We help you develop and build your own personal Stress Coaching website for free
Plus - You get Five Professional Qualifications
WHY NOT MAKE THE COMMITMENT TO BECOME THE PROFESSIONAL YOU WANT TO
BE – BOOK YOUR PLACE NOW
WHAT YOU WILL LEARN
You will be able to utilize skills in stress management, life coaching, group
facilitation, stress diary treatment techniques and brief intervention
skills – in fact ALL you need to become a qualified Stress Group Coach.
COURSE UNITS
The Stress Group Coaching Course Content
Unit 1. The G10Factor Stress Profile Assessment
Unit 2. The Stress Diaries Process
Unit 3. Groupwork Lesson 1
Unit 4. Groupwork Lesson 2
Unit 5: Stress and Stress Physiology Lesson
Unit 6: Psychotherapeutic Treatment Lesson
Unit 7: Models of Coaching
Unit 8: Behavioural Treatment Methods Lesson 1
Unit 9: Behavioural Treatment Methods Lesson 2
Unit 10: Motivation Change theories Lesson
Unit 11: Neuro-Linguistic Programming Lesson
Unit 12: Cognitive Behavioural Therapy Lesson
Unit 13: Work Stress Lesson
Unit 14: Physiological Stress Treatment Lesson 1
Unit 15: Physiological Stress Treatment Lesson 2
Unit 16: Stress Coaching Lesson
Unit 17: Marketing Lesson
Unit 18: Post G10FSP Evaluation
All Units have a Lesson Manual attached and additional documents as PDFs,
worksheets or exercises, videos or podcasts and links. All the materials you
requireareincludedandyoudoNOTneedanyadditionalreadingsorpurchase
of textbooks. Throughout the training manuals you will find explanations and
exercises for you to complete or reading material to enhance your learning
and these are not to be submitted, but for your own professional awareness.
You are encouraged to complete these as your training is a personal journey
in developing your own skills – as well as preparing you to use the same
material and techniques to Coach your participants.
Do note, you will access to extensive additional reading material, skills
training material and resources in the private learning community.
“18UNITSOFCOMPLETEANDCOMPREHENSIVE
TRAININGCOVERINGALLASPECTSOFTHEORY,
PRACTICAL AND CUTTING EDGE APPROACES
IN EASY LEARNABLE CHUNKS - TO GIVE YOU
THE BEST STRESS COACHING SKILLS TO HELP
YOUR CLIENTS EASILY MASTER THEIR STRESS”
COURSE CONTENTS
The G10 Factor Stress Profile is a specific assessment tool, structured to
determine your current level of stress in 10 areas in life. Your skills and coping
in these areas are determined from no difficulties - to critical. The assessment
is a clear indication of which areas to improve in and useful as a pre and post
test to view how well you have progressed.
Explore how to the G10FSP assessment is applied to clients or groups in
sessions and easily identify which skills to train your group in.
UNIT 1: THE G10F STRESS PROFILE ASSESSMENT
UNIT 2. THE STRESS DIARIES PROCESS
UNIT 3: GROUPWORK 1
The Stress Diaries are the perfect assesment tool to determine exactly when,
where, what about, how and why you stress. The diaries allow you to gather
daily recorded data of all stressful incident as they occur and over a period of
28 days about all the patterns, causes, skills, strengths and needs a client or
your group participants may need, to manage their stress.
Discover the complete process to administer the diaries, gathering data,
monitor and use the diaries and accompanying stress coaching program to
deliver stress group coaching sessions.
•	 Explore what a Stress Group Coach is
•	 The qualities, skills and characteristics of a Stress Group Coach
•	 How to run, and manage a stress group
•	 How to question, listen and manage group communication
•	 Common errors made by coaches managing groups and avoiding them
•	 The dynamics of groups and how to effectively manage your groups
•	 Understand core coaching skills required to be an effective Stress Coach
•	 Being comfortable in managing group communication
•	 Dealing with participant questions and feedback
•	 Develop Core Support and Coaching Skills
•	 Develop effective Listening skills
•	 Questioning skills and handling participant’s answers to questions
•	 Receiving and giving feedback
UNIT 4: GROUPWORK 2
COURSE CONTENTS [CONTINUED]
UNIT 6: PSYCHOTHERAPEUTIC TREATMENT
•	 Understanding and recognising stress
•	 Causes of stress, stress triggers and stress symptoms
•	 Learn stress physiology, and the Stress immune systems,
•	 Know the theoretical explanation of stress
•	 Stress behaviour explored
•	 Stress and stress personality
•	 Stress and Health
•	 Stress Management approaches
•	 Exploring psychotherapy theories and approaches that can be used to
help clients suffering from stress and stress-related disorders.
•	 Discovering the adaptation of therapeutic approaches such as
Behaviour, Cognitive, Cognitive-Behaviour and Problem-solving
psychotherapy, Solution focussed, Motivational Coaching, and
Learning approaches.
Explore a range of Core Coaching models including:
•	 The Stress Diaries Coaching programme model
•	 The Growth Model
•	 Clear Model of Coaching
•	 Practic Model og Coaching
•	 OSCAR Model of Coaching
•	 Transformational Coaching Model
•	 Understanding the main Behavioural strategies and techniques used to
build effective coping skills
•	 Explore Behavioural skills strategies
•	 Stress and Personality, Your Values, Your Beliefs and self barriers
•	 The Process of Change
•	 Prioritising and Time Management
•	 Assertiveness and communication
•	 Dealing with Criticism and Conflict Resolution
UNIT 5: STRESS & PHYSIOLOGY
UNIT 7: MODELS OF COACHING
UNIT 8: BEHAVIORAL TREATMENT 1
UNIT 10: MOTIVATIONAL CHANGE
UNIT 11: NEURO LINGUISTIC PROGRAMMING
UNIT 12: COGNITIVE BEHAVIORAL THERAPY
•	 Preventing Procrastination
•	 Dealing with Emotions and Worry
•	 Exploring Problem solving
•	 Mastering Decision Making
•	 Goal setting and employing a Personal Development Plan
•	 Discovering Work-Life Balance
•	 Building Social Support
•	 Understanding the main theories explaining how humans are motivated
•	 Using Motivation to lead to change in behaviours
•	 Strategies to use in motivating individuals more effectively to deal with
their stress
•	 Employing Motivational Theory and approaches to motivation
•	 Understanding Locus of Control and Attribution Theory
•	 Exploring Competency Motivational Theories and strategies
•	 Understanding and using effective decision making strategies
•	 Understanding what NLP is, its history and use in modern Coaching
•	 How to identify and understand the study of behavior and how to use
NLP to promote change
•	 Using effective NLP skills to assist your clients to succeed
•	 Learn powerful techniques to assist your personal growth
•	 Learn a range of strategies to make you an effective Stress Coach
•	 Enhanced behaviour change strategies
•	 Understand how your thoughts, moods, physical reactions and behavior
are connected
•	 How your thoughts influence your behaviours
•	 Know the impact of negative thoughts on your behavior
•	 Discover what CBT is and how it works
•	 Explore CBT techniques and strategies for stress management
•	 Effective thought management techniques
•	 CBT coaching techniques for managing stress
UNIT 9: BEHAVIORAL TREATMENT 2
COURSE CONTENT [CONTINUED]
UNIT 13: WORK STRESS MANAGEMENT
UNIT 14: PHYSIOLOGICAL TREATMENT 1
UNIT 15: PHYSIOLOGICAL TREATMENT 2
UNIT 16: STRESS COACHING PROCESS
•	 Understanding Workplace Related Stress [WRS] and its impact
•	 The historical growth of increased workplace stress
•	 How Workplace Related Stress is defined
•	 The legal requirements of addressing WRS for employers and employees
•	 Insight into Workplace Related Stress around the world
•	 The impact of WRS on individuals, community and the corporate world
•	 Understanding Workplace Related Stress treatment and management
options to intervene
•	 Explore the range of complementary stress strategies to manage stress
•	 Physiological coping skills
•	 Breathing, Relaxation and Tension control
•	 Progressive Muscle Relaxation and meditation
•	 Visualisation, Yoga and Taichi
•	 Discover Mindfulness
•	 Explore physiological treatment strategies to dael with stress
•	 Understand Lifestyle Stress Management options,
•	 Understand Healthy living, nutrition and exercise options to manage
stress
•	 Explore Stress and sleep, stress and drinking, stress and substance use
•	 Understand Biofeedback
•	 Lifestyle Promotion - Nutrition
•	 Life style Promotion - Physical activity
•	 Understand and define what Stress Coaching is
•	 Explore different Coaching strategies
•	 Explore the GROW model and alternative coaching models are
•	 Understand the Group Coaching Session
•	 Understand the use of Group facilitation methods to use in your sessions
•	 Know how the Stress Diaries and the G10FSP is used to assess stress
•	 Know a complete process to conduct a stress group session successfully
•	 Understand Ethics and ethical adherence to be a professional Stress
Coach
COURSEWORK ASSESSMENT METHODS
You will find a total of 9 Quizzes to complete as formal assessment of the understanding of the training material.
The questions of these quizzes vary [10 - 30 questions] and based on your Unit Lessons. All you have to do is work
through your manuals diligently and maintaining a 75% pass rate in all of these, are easily possible. Ongoing
assessments also include short essays, case studies and online discussions in the private learning community.
You will also keep a personal growth/learning journal as part of informal assessment.
“You will have 9 quizzes to complete as part of the course, in: Groupwork | Stress and Physiology |
Psychotherapeutic Treatment Strategies | Neuro Linguistic Programming | Cognitive Behavioural Therapy |
Work Stress | Physiological Treatment | Stress Coaching| and Marketing – to gain your qualification”.
You may work systematically through the Units as indicated as they do follow a set structure, though you can
completethematyourownpaceorasquicklyasyou prefer, depending on the amount of time you invest. Yourwill
have to work through the Units in order to unlock the Quiz that is to be completed next. Instructions are clearly
indicated, but please do not hesitate to ask any clarifying question. We may also present additional material,
videos or podcast upload or indeed introduce professional speakers to add to your learning and expertise, and
we will let you know timeously about this information. You are supplied with a comprehenive assessment guide
where all requirements for the course is listed and set out, plus you will find complete support to help you along
the way. You will partake in practical stress coaching sessions in our online stress community and assisted by
professionals and supervised accordingly. Based on completing these, you will gain your qualification.
UNIT 17: MARKETING AND BUSINESS SETUP
UNIT18: POST ASSESSMENT PROCESS
•	 How to plan, start and set up your Stress Coaching Business
•	 Develop your stress coach business plan
•	 Develop your website presence and business branding
•	 Explore what Marketing is and how to develop your own approach
•	 Define your niche market and how to target your clients
•	 Explore internet marketing strategies to build your business
•	 Explore the range of Marketing strategies and techniques
•	 Conclude your post assessment of the G10 Factor Stress Profile as a
measuremnt of your progress before your training and after your
training period.
•	 Highlight specific areas of weakness and strengths in these areas
•	 Explore the specific skills you and clients developed
•	 Monitor and assess competency coping levels
•	 Using assessment in conducting Stress Coaaching Sessions
•	 Implementing assessment analysis for product research
REGISTRATION
AS A STRESS GROUP COACH
HOW DO I REGISTER?
Simply visit the website at http://www.onlinestresstraining.com - Book Here
On the home page - Click on the ‘Book this Course’ button. You can read through the course information and
at the bottom of that page click on the payment button. You will be taken to a secure payment page through our
Paypal Gateway. Complete your payment securely through Paypal and you will get instant confirmation of your
transaction. You will also get confirmation by email.
You will then access our online registration form to complete the online registration, to submit your details,
interests, and expertise. This help us understand your needs and tailormake your training.
We will then directly contact you by email and register you at our private learning center for your course and
send you your login details, by email. When you receive this you can simply log in, and start your training course
immediately.
Registration is as painless and fast to ease you fulfilling your path to success. We will be in contact with you for
further instructions and additional information, and we are available for any assistance you may have.
Accreditation means that all processes within
a course have been reviewed for quality
assurance purposes to ensure that the course of
education or training meets the relevant standards,
accreditation criteria or training policies of the
awarding organisation.
The Stress Training Academy has joined forces with
leading organisations to provide quality courses
delivered to the highest set standard required by the
organisation involved.
Our Training course is verified and accredited by the
following organisations.
STRESS COACHING ASSOCIATION
The Stress Coaching Association endeavor
to be a leading independent, professional
body dedicated to promoting best practice and
to establish a global body to represent Stress
Coaches nationally and internationally. Our
purpose is to inspire and champion stress
coaching excellence, and to advance the stress
coaching profession to make a sustainable
difference to individuals, organizations, and in
turn, society.”
INTERNATIONAL STRESS
MANAGEMENT ASSOCIATION
ISMA is a registered charity with a multi-
disciplinary professional membership. It exists
to promote sound knowledge and best practice
in the prevention and reduction of human stress.
It sets professional standards for the benefit of
individuals and organisations using the services
of its members. We are fully accredited members
and this course is fully accredited by ISMA and
complying to their high standards of quality.
THE CONTINUAL
PROFESSIONAL DEVELOPMENT
STANDARDS OFFICE
THE STRESS TRAINING ACADEMY, is
an official Registered Provider with the
CPD Standards Office, and has received
a dedicated accredited-mark with a unique
provider number, and this course is accredited
and qualifies for the purpose of CPD Training.
ACCREDITATION &
CERTIFICATION
The professional field of Coaching and Therapeutic
care is predominently unregulated or to an extent
self-regulated, though great strides are being made
to this regard. Training quality and best practice vary
greatly from course to course, and though anyone
can take up the label of a Coach, it is in our and
your best interest to cement this young profession
firmly as a specialist one. Our Stress Coaching
training has a ready place due to its strong focus
on practical application, solutions focus, our easy
accessibility and affordability. We therefore commit
to aligning ourself to continual professional skills
development and providing excellence in practice.
PROVIDER:
United Kingdom Register of Learning
Providers:
Registration Number: 10048029
STUDENT SUPPORT
OUR COACH COMMUNITY
HOW AM I SUPPORTED?
FREQUENTLY ASKED QUESTIONS
What is this course?
This is a highly specialized training course, delivered via online lessons, video and media content, quizzes and
interactive webinars and forum discussions. The course prepares you to set up and run your own stress support
groups in the community or private sector, set your own fees, and deliver structured stress management skills
training and management group sessions.
How is it delivered?
The course is delivered via online and self-learning lessons, video and media content, quizzes and interactive
webinars and forum discussions. You will have access to this training site by registering an account, and
creating a personal profile. You and us will keep record of all your completed modules, lessons and assessment
and will get regular feedback on your progress from course facilitator and online trainers. You get your own
training manual and lessons set out in this site and you simple complete the course as a structured program.
Your program is facilitated by a professional therapist and trainer and you gain specialist insight into being
competent to manage and run your own stress support groups. You will also be offered the opportunity to
participate as a forum/group moderator in our online stress support community to help you deal with stressed
clients and their questions and thus gain valuable practical experience.
We feel it is of the utmost importance when doing your training to have that helping hand that can assist
and guide you through all the uncertainties and questions. Through offering training over many years
and to many participants it is our experience that this is sadly lacking in most training courses. Not here! You
will be supported entirely throughout and beyond your training with us. You will have ready access to us via our
online community forums and discussion boards, email, and you will additionally have access to personalized
Coaching throughout your training. When you enroll you become a family member. It is our expressed mission
to reach at least a Million stress sufferers and provide them with the guidance and support they need to alleviate
stress. And you are a valuable part of our mission. Only if you succeed - we succeed. Our Stress Coaches become
an exclusive licensed professional in their area, to offer the Stress Group Training Program. You can also join
our online community with forums, discussions, database of information, media, guest speakers, webinars, and
much more to keep you updated and informed. You will join an organization that will make a difference in
fighting the ever increasing stress pandemic and we aim to grow and prosper with you. You will also join our
online Stress Coaching Directory to showcase your business and as a source of referrals. As a global network of
Stress Coaches, you will benefit from the collective collaboration and experience of Stress Coaches worldwide,
and this can only mean success to you. We would welcome the opportunity to have you on board and please feel
free to contact us with any questions you may have. We appreciate your interest.
Looking forward to welcome you as part of our family.
You will be qualified to offer group coaching and
facilitation sessions to support your group members
in how to manage their stress. Groups consist of up
to 10 members or more if you can manage these.
You are free to run your course in local community
settings, government organisations, corporate
workplace and any other organisation you wish to
arrange stress support group.
You will need a good standard of competence to
handle the rigours of the course. The course is to
equip you to competently conduct a group session,
understand the dynamics of groups, understand
the marketing of your business, get to know group
facilitation skills, group coaching skills, all about
stress and stress management, and learn the
intervention strategies to assist your group clients
to manage their stress effectively. We train you
in these aspects to deliver highly effective and
practical groups sessions and you will need to be
able to demonstrate your willingness to undergo this.
The course is delivered in English and a confident
competency level is vital. We do however know that
academic qualifications are hardly a measure to
determine success and your life experience could
be equally as vital in the application process…
•	 You get an EXCLUSIVE LICENSE to practice
with the Stress Diaries Group Coaching program.
•	 You will earn a Diploma in Group Coaching and
be taught practical skills and competency in
managing and coaching stress groups.
•	 You will earn a Diploma in Stress Management
and competence to teach your groups to
effectively manage their stress.
•	 You will earn a Certificate in Cognitive Behavioural
Therapy techniques to help you equip your
groups to manage their stressful thoughts.
•	 You will also earn a Certificate in Neuro-Linguistic
Programming to gain effective skills to help your
group modify and adapt their behaviour and
lifestyles
What will I be qualified as and how can I use this
qualification?
What Qualifications do I gain here?
What are the entry requirements?
Your investment for this course is £75.00 in Full
payment. This is a flexible anytime start, and work
at your own pace course. Payment can be made by
electronic online payment by Paypal. This covers
administration, and registration. This training is
worth £2500.00 and gives you free registration
with the Stress Coaching Association and a full 1
year license as a Stress Diaries Programme Group
Coach.
What is the cost of this course?
YOUR QUESTIONS
ANSWERED
YOUR QUESTIONS ANSWERED
What will I learn?
You get Full professional training in becoming a Stress Group Coach – to manage your own stress support
groups. This includes
1. How the programme work
2. What a Stress support group is
3. Group dynamics and Group Facilitation skills
4. Stress assessment and scoring
5. Understanding Stress
6. Psychotherapeutic Treatment methods
7. The Stress Diaries
8. Cognitive Behavioural Therapy
9. Neuro Linguistic Programming
10.Mindfulness and Relaxation
11. Stress Coaching
12. Behavioural Treatment Skill training
13. Work Stress
15. Physiological Treatment
16. Marketing and advertising skills
17. Legalities, Insurance, licensing and Membership Bodies and
18. How to take care of yourself and your professional career.
You have instant access to administrators and course
trainers through our contact via email. Simply click
the contact us link and we will personally respond
to you. Additionally we have our Community website
and discussion forums for any possible difficulty or
query you may have. You can communicate with
other members on these forums if you may prefer
this help but PLEASE do not hesitate to contact our
resident course trainer to help you in any possible
way...Simply email us or contact us directly.
The course is structured into various lessons. Each
lesson can consist of information on stress skills,
techniques and strategies you will need as a Stress
Group Coach. This can include, PDF documents,
exercises, worksheets, video and media as support
resources, quizzes and assessments.
Yes - this is a structured course in its entirety. All
lessons forms part of your course and qualification.
•	 Enjoy a Specialist professional training course
•	 Cutting edge technology and a fully online
programme
•	 No more waiting, complete at your own space
•	 Less restrictions to keep you from gaining a full
qualification
•	 Run your own stress group sessions
•	 Run as many groups as you determine
•	 Work with a proven system of stress management
•	 Get professional support throughout and beyond
your training
•	 Marketing and advertising as part of your training
•	 Practical training included in the course
•	 Join a professional Stress body
•	 Join our dedicated stress directory and get more
priority clients
•	 Get all training manual, resources and material
to run your course
•	 Join up to a limited offer and get in early to ensure
you get to run more groups.
What support is offered?
Why do this course?
What does the course consist of?
Do I have to complete all the courses, Lessons
and Quizzes?
All the resources you need are provided in your
manuals. You are simply to read, watch a video,
listen to an audio or read an attached document or
do an activity. The quiz/assessment would then be
based on this lesson and you are simply to complete
the quiz/assessment questions based on this. You
will get regular feedback from course coordinators/
trainers.
What if I have not studied for a long time? The information we provide is readily and practically
set out and explained. You need no additional
materials and it is set out in an easily understood
way. If you feel stuck or cannot continue – PLEASE
let us know and we will rush to assist you. Feel free
to talk to our trainers as they have also been there.
The information is to train you to be a competent
and effective Stress Group Coach, and we do that.
Ido not know how to find the answers to the quizzes?
Corporations/Business: Why you SHOULD have your own in-house Stress Expert

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Corporations/Business: Why you SHOULD have your own in-house Stress Expert

  • 1.
  • 2. STRESS COST We are a highly unique training organisation offering you a ground breaking approach to online and accessible professional training. As a UK registered Training Organisation we offer our unique training course to anyone qualifying for enrolment, across the globe. “The adverse reaction people have to excessive pressures or other types of demand placed on them.” Those pressures may come from many differing sources and when their combined effect is overwhelming, stress occurs. This means that stress is not good for you. Stress is an unhealthy state of body or mind - or both. For many years, people have referred to the Flight or Fight response as the stress response but Flight/Fight is a one off reaction to a perceived challenge or pressure and is not necessarily bad for the individual. It is good to be alerted to possible threats and to prepare to take avoiding action. However, continually being in this state means that the body chemicals associated with Flight/Fight are then constantly being stimulated, especially due to stress at work - and the result is ill health of one type or another. This is stress. WHY MANAGING STRESS EFFECTIVELY IS IN YOUR INTEREST Stress holds many negative consequencs for your workers, your business, your profits and your overall success. But being alert and open to effectively address this could equally well make your business so much more successful We have the key to helping you • be more successful, • increase your profits, • reduce your losses, • increase productivity, • decrease staff absences, • build a happier workforce, • become a company everyone wants to work for, gain industry recognition • and comply to all laws and requirements expected on health and safety [stress management] • and adhere to the wellbeing at work charter. Our offer is simply to provide you with the means not only to minimise your spending, but increasing your success. Read on
  • 3.
  • 4. YOUR BUSINESS CONSEQUENCES OF STRESS TO YOU YOUR STAFF • Workers are putting in a staggering 26 million extra hours in the workplace each day, according to new research from Aviva’s latest report on health of the workplace. It shows six in ten employees regularly work beyond their contracted hours, putting in an average of 1.5 hours overtime a day. Nearly one in four claim they work an extra 2-3 hours daily. 79% of these hours are unpaid, which means workers are providing around worth £225 million of ‘free’ hours each day for employers. - Aviva October 2011 • 80% of workers feel stress on the job and nearly half say they need help in learning how to manage stress. And 42% say their co-workers need such help – American Institute of Stress. • Stress levels in the workplace are rising with 6 in 10 workers in major global economies experiencing increased workplace stress. The Regus Group • 75% of adults reported experiencing moderate to high levels of stress in the past month and nearly half reported that their stress has increased in the past year – American Psychological Association. • British businesses lose an estimated £26 billion each year in sickness absence and lost productivity. With greater awareness and mental health support, they said businesses could save one third of these costs - ‘a mammoth £8 billion a year’. - Mind June 2011 • Despite pressure to cut costs, 22% of organisations have increased their spend on employee well being, with only 9% showing a reduction. Those who have increased spending in 2010 have indicated they are likely to increase their well being spend further in 2011. - CIPD Absence Management Survey 2010 • In2009/10,anestimated9.8millionworkingdayswerelostthroughwork-relatedstress. Everypersonexperiencing work related stress was off work for an estimated 22.6 days which equates to 0.42 days per worker. - HSE • Indirect costs of sickness absence have been measured as twice the direct costs i.e. £1,270, making a total of £1,905 per employee per year – typically around 9% of payroll costs. - Norwich Union Healthcare • In 2008 - for every 80p spent on health promotion and intervention programmes, £4 can be saved due to reduced absenteeism, temporary staff, presenteeism and improved motivation. - The European Network for Workplace Health Promotion
  • 5. T he indirect costs of sickness absence have been measured as twice the direct costs i.e. £1,270, making a total of £1,905 per employee per year. T ypically around 9% of payroll costs. - Norwich Union Healthcare STRESS COSTS!
  • 6. Organisations are legally obliged to take action against work-related stress (HSE, 2001). Under the Health and Safety at Work etc, Act 1974 and Management of Health and Safety at Work Regulations 1999, employers have a duty to safeguard worker health. This includes taking measures to assess risks and ensuring employees are not subjected to stress. Furthermore, as work-related stress is not simply a health and safety issue, employers should be made aware of other laws covering their responsibilities with regards to the matter. These include: • Employers’ Liability Act 1969; • The Public Order Act 1986; • The Disability Discrimination Act 1995; • The Employment Rights Act 1996; • The Protection from Harassment Act 1997; and • The Working Time Regulations 1998. Apart from specific Acts of Parliament, recent common law cases have highlighted the employer’s duty of care to protect employees from personal injury resulting from psychiatric damage, and of potential legal liability if they fail to fulfil their obligations (Earnshaw and Cooper, 2001). Risk Assessment In accordance with the Health and Safety (Consultation with Employees) Regulations 1996, prior to embarking on the risk assessment process, it is necessary to communicate with employees and / or employee representatives on the intended plan of action to tackle work - related stress. This process, as discussed in HSG 218 – the managers’ guide to tackling work - related stress (HSE, 2001), may include: 1. Discussing work-related stress with staff and explaining the need to identify problem areas; 2. Introducing staff to members of the action committee responsible for co-ordinating the plan; 3. Informing staff and committee members of desired goals and the priority to assess risks; and 4. Implementing the risk assessment plan and agreeing on a schedule for reporting findings. This include: • Identify Hazards • Decide who might be harmed • Evaluate • Record any significant findings from the assessment • Review the assessment at regular intervals YOUR LEGAL RESPONSIBILITY
  • 7. I n 2008 - for every 80p spent on health promotion and intervention programmes, £4 can be saved due to reduced absenteeism, temporary staff, presenteeism and improved motivation - The European Network for Workplace Health Promotion DESTRESSING YOUR WORKFORCE PAYS
  • 8. £1905.00 PER EMPLOYEE PER YEAR MULTIPLIED BY THE NUMBER _______ OF YOUR EMPLOYEES = £_________ PER YEAR IN LOSSES WHATSTRESSCOULDCOSTYOU
  • 9. • Loss in Production cost of employee • Absence costs • Health related costs • Replacement of employee costs [Agency fees, Retraining costs, Staff supervision costs] • Employee health recovery costs • Employee salary to be paid whilst off sick leave/absence • Legal costs - if applicable • Settlement fees • Penalties for non-compliance with health and safety • Recruitment of new full time staff member and training and supervision costs - or reemploy of employee • Loss of additional income for your business PER EMPLOYEE... WHAT YOU COULD SAVE IN COSTS HOW TO DO THIS?
  • 10. WHAT IS AN IN-HOUSE STRESS GROUP COACH? GET YOUR OWN SPECIALIST IN-HOUSE STRESS GROUP COACH OUR OFFER TO SAVE YOU BIG COSTS AStress Group Coach organise, and run a Stress Support Group for staff or anyone suffering from stress at your place of work or externally, and do this through regular ongoing stress group coaching sessions. Your group sessions are arranged by your Stress Coach and staff. Participants will be registered and sign up to a 4 week stress support group. Your group will meet once a week for 1 – 2 hours as you decide. As Participants sign up they will be contracted for the 4 week program. They will purchase the Stress Diaries set of books [available through the official website and this service] and have to keep the stress diary for a week, prior to starting the program. The Stress Diaries is the core of the program and as participants record their daily stressors – they will bring this data to weekly session to be discussed and analysed. This will help them to illicit their difficulties, have group discussions around it, and help participants learn the skills to deal with their difficulties in a group session. At the start of your initial groups session participants will be briefed about the full 4 week coaching program they will follow, what they will learn and explore per weekly session, plus what they will learn to manage their stress. Participants will be assessed with a comprehensive stress assessment, and together with their entries from the stress diaries each participant will have ready information about their stress and equiped to deal with these in their group sessions. As Stress Group Coach you become the tutor and coach to impart and teach stress awareness and symptom- education, you help participants assess themselves, you help them understand their stress triggers, help them determine patterns of the causes of their stress, determine the consequences [with the help of the Stress Diaries] and help them learn skills to manage their stress and their lives. This create empowerment and practical skills training to truly help people cope more effectively in their lives and at work. Your group will progress with increased competence and coping skills to manage their stress better and improve their overall and the company’s wellbeing.
  • 11. Y our current Stress Management intervention sessions may be the one-off, generic stress workshop for staff members that is an annual event, cost you a fortune in external consultancy fees and this may only be available to your staff for a short period of time, or you have to pay additional costs for ongoing sessions or off site - individual stress management sessions - or at costs to your staff! It is due to the costs involved more companies do not comply with the requirements - due to this and the process involved in getting a professional to deliver their stress management sessions. It also becomes a snapshot approach to dealing with quite complex issues and could hardly address more difficult underlying problems - due to it’s fleeting nature. You can Now easily bypass these difficulties by getting your own in-house Stress Coach - who will be available at all times, will cost you minimal to be trained, save you the headache of recruiting for a new position or recruiting external consultants, will allow staff to have group stress coaching sessions at times suited to them, and at their place of work, can run stress group sessions company-wide for all staff levels, and help build your company to greater success. HOW IT WOULD BENEFIT YOU WHY WOULD WE NEED ONE? WHY AN IN-HOUSE EXPERT? S tress Mangement at work is not entirely an important enough issue to be tackled and managed - but statistics and studies all over the globe suggest how fatal it could be if unheeded or spiral out of control. Having your own in-house stress coach will ensure you tackle stress head-on and create a positive culture and work environment. A place where people would want to work and make your business much more successful. • These coaches are always available to staff • They counter the need for excessive external Consultants Fees - and at times prohibitively costly or it comes at a time when you least expect it - leading to bigger financial losses for businesses. You can prevent this with an in-house stress coach - it cost you next to minimal to have. • It could save you huge costs when annual risk assessments are to be conducted on health and safety, which could highlight additional measures to be implemented - because these were not highlighted or brought to the attention of management. An in-house stress coach, running regular group sessions will easily highlight and alert you to difficulties your staff encounter and you will be timeously informed to implement these required changes and measures. You will also be better prepared for any legal requirements industry may be expecting from you. • A key component to manage stress effectively is in having effective self-coping skills in dealing with daily hassles - and when that is present you can nip any growing concern or stressor in the bud. Having an in-house stress coach allow you this, as they are always available and when stress group sessions are run your staff would have the opportunity to highlight these daily hassles, your stress coach would then work to address these issues with staff within group sessions, as skills or competency training or to find alternate ways to address these issues. It will eradicate most difficulties that may yet quickly escalate into full-blown discontent, pent- up frustrations, anger outbursts, burnout to staff, or staff in-fighting, and absenteeism, leading to reduction in your company costs, production loss, increasing health costs and greater losses. • Your in-house stress coach are professionally qualified and accredited, as a mark of quality training and competence to deliver group sessions to staff members, and it is comforting to staff to face a worrying day due to personal concerns - and there is someone to talk to or who could listen. It helps • Your in-house Stress Coach is further professioanlly supported through our online stress community website, which is a free resource, support and guidance portal that your staff are free to access and make use of. Our coaches use this portal throughout their training to hone and perfect their skill and competence and take this into your business to assist your staff and your success. • It is tax-efficient, and could save you enormous costs as you are dealing with stress effectively, you comply with legislation, it helps ease the relations with Unions and Government legislation to comply with health and safety, you adhere to the charter for work and wellbeing - PLUS you could well be on your way to some awards as a caring company, and its added advantages from this.
  • 12. It’s easy - simply decide to enrol one of your staff members to undergo our training - and without having to use any company time, or resources or time off work, as this course is flexible, self-paced, online learning - and within a period of 3 months - depending on your expert’s study habits and performance accumen - you have your in- house expert ready to start saving you costs, and benefit your workforce and your business. Simply visit this website: http://www.onlinestresstraining.com - familiarise yourself with the content and course material and register for the course. Pay the fees of £75.00 for the full cost and your member of staff is well on their way to an expert in-house Stress Group Coach. Alternatively ask your staff member to visit the link above and register themselves. You can feel free to contact us at: support@onlinestresstraining.com for any questions or enquiries you may have. We will personally respond to you. REGISTER HERE WHAT WILL IT COST? HOW DO WE GET OUR EXPERT? F or our fully accredited, professional qualification training as an anytime start, flexible, self-paced, online learning course to qualify your as a Stress Group Coach - while maintaining your current salary level, without leaving your current job or the need for full time study, because... Our Mission and focus is on alleviating stress globally and this is our commitment to make the lives of normal people infinitely better. Our passion is our impact and we wish to let this drive our purpose. We simply care, for your benefit. ONLY! £75.00
  • 13. • No need to recruit for a new position and simply allow an existng member of staff to upskill, and gain a professional qualification and empower your staff with expert skills training to manage their stress • Your in-house expert would already be fully conversant with company procedures, process, know all staff members and no need to go to extra lengths of induction and it’s prohibitive costs. • No delays for your staff to ‘wait’ for stress intervention anymore - your in-house expert is readly available • Your workforce has full access to expert support and guidance. Issues can be tackled immediately and not allowed to simmer unconsciously and get to boiling point before it is resolved. • A boost to staff confidence, morale and your company is deemed to be serious about supporting them, and this is paid back in multiple ways through loyalty, production and care for your business. • Sessions are conducted as staff demands and need it. No resources or time is wasted and cutting back in loss of production or company time. • Sessions are flexibly arranged as per your staff needs and business requirements. Group sessions can be held before , during , after normal working hours, or by special arrangement over weekends. • You become a company who cares and this has great marketing and recruitment advantages for you • You develop and foster an ethos of transparency and accountability • You easily conform to the requirements of the Wellbeing at Work Charter • You could attract favourable awards and specialist industry recognition • You comply with health and safety requirements and applicable laws • You could save your company enormous health, production, and financial costs • You do not have to wait for a yearly risk assesment to detect possible stress and stress related issues - these arise and are now naturally addressed and resolved. • Staff are taught valuable coping skills and creates an atmosphere of tolerance, compassion, respect and care • You create a culture of nurture and wellbeing envied by others and promote subsequent respect from staff, increased production, increased attendance, you can counter loss and slash costs, plus increase income. • It will cost you less than any external consultants fees, and have that expertise available in house. HOW WILL IT BENEFIT US?
  • 14. ABOUT OUR SPECIALIST COURSE We are a highly unique training organisation offering you a ground breaking approach to online and accessible professional training. As a UK registered Training Organisation we offer our unique training course to anyone qualifying for enrolment, across the globe. A ll you need is an internet connection and you can access our course, and complete your professional Stress Group Coach training in the comfort of your own place and space. You will gain a full and certified qualification, giving you the opportunity to run your own structured Stress support group in any corporate or group setting. You get all the skills training, resources, manuals, and marketing know-how you need. We pride ourselves in being unique, specialised and going the extra mile. This course is highly specialized, and not offered elsewhere and you gain a licensed qualification and opportunity to practice with a well supported product, and to at the same time assist your clients in staying healthy. OUR MISSION AND VISION The Stress Training Academy is a service developed with a mission to alleviate stress globally. This is done in a multifaceted approach in service delivery, eduction, innovation, product design, and delivery. It is our mission to reach at least a Million stress sufferers globally and many more through our innovative and creative endeavors. We simply believe not enough is being done to address the growing pandemic and the silent killer that is stress and its unwavering destruction. We believe that no-one is broken and people simply need the tools to help themselves. It is this we are addressing and providing the tools for. ACHIEVING OUR MISSION As part of bringing our mission to fruition we offer this specialist online training program to fully equip you to become a Stress Group Coach and thus manage or run your own stress groups. The course is comprehensive and will equip you with all the skills needed to competently prepare you as a professional group coach. You will be able to utilize skills in stress management, life coaching, group facilitation, stress diary treatment techniques and brief intervention skills – in fact ALL you need to become a qualified Stress Group Coach. “We believe that no-one is broken and people simply need the tools to help themselves. It is this we are addressing and providing the tools for”
  • 15. flexible, online, self-paced learning, without leaving your current job or while maintaining your current salary level, or the need for full time study, and gain a professional qualification.
  • 16. ABOUT OUR TRAINING COURSE This course satisfies the criteria stipulated by a number of professional organisations such as the International Stress Management Association competency training levels outcomes for Stress Professionals. WHAT IS THIS COURSE? This is a 17 Unit training course, delivered via self-paced online lessons, video and media content, quizzes, interactive webinars and forum discussions.Thecoursepreparesyoutosetupandrunyourownstresssupport groups in the community, business or private sector. You deliver structured stress management skills training and management group sessions. HOW IS IT DELIVERED? The course is delivered via self-paced online lessons, video and media content, quizzes and interactive webinars and forum discussions. You will have access to this training site by registering an account, and creating a personal profile. You will keep record of all your completed modules, lessons and assessment and will get regular feedback on your progress from course facilitator and online trainers. You get your own training manual and lessons set out in this site and you simple complete the course as a structured program. You do not need any additional reading material or to purchase any textbooks as all you need is included. WHAT WILL I BE QUALIFIED AS? QUALIFICATION YOU WILL RECEIVE You will be qualified to offer group coaching and facilitation sessions to support your group members in how to manage their stress. Groups consist of up to 10 members or more if you can manage these. You are free to run your group coaching course in-house at your place of work, at local community settings, government organisations, corporate workplace and any other organisation you wish to arrange stress support group, or where- ever you are employed. In addition to your qualifications, which includes: • A Diploma in Stress Management • Certificate in Group Skills Management • Certificate in Cognitive Behavioural Therapy • Certificate in Neuro Linguistic Programming • Diploma in Stress Coaching You additionally get a specialist yearly license as a Stress Group Coach to deliver the Stress Diaries Group Coach program based on the Stress Diaries range of books.
  • 17. AS A STRESS GROUP COACH As a Stress Group Coach you are uniquely placed to reach greater numbers of individuals suffering from the dangers of stress, burnout and stress related ill health. WHAT DOES A STRESS GROUP COACH DO? WHAT HAPPENS IN A STRESS SUPPORT GROUP COACHING SESSION? Stress is currently one of the biggest threats in our lives and work-stress specifically is one of the areas where effective strategies are needed to help people cope. Your stress support group can comprise many variations, such as, employees, management, support staff, woman or men-only groups, and corporate work groups. The choice is yours for which area or group type you wish to offer. As a Stress Group Coach, you are the professional and leader of the group, helping people assess, understand and learn about stress. You become the tutor/trainer to impart and teach stress awareness and symptom-education, you help participants assess themselves, you help them understand their stress triggers, help them determine patterns of the causes of their stress, determine the consequences [with the help of the Stress Diaries] and help them learn skills to manage their stress and their lives. This create empowerment and practical skills training to truly help poeple cope more effectively in their lives. Participants will be registered and sign up to a 4 week stress support group. Your group will meet once a week [any day you decide or over weekends] for 1 – 2 hours as you decide. Group sessions could be at local centers, corporate and business premises, or during lunch of after work sessions, weekends, at night or in any other way you decide. As Participants sign up they will be contracted for the 4 week program. They will purchase the Stress Diaries set of books [available through the official website and this service] and have to keep the stress diary for a week, prior to starting the program. The Stress Diaries is the core of the program and as participants record their daily stressors – they will bring this data to weekly session to be discussed. This will help you to illicit their difficulties, have group discussions around it, and help participants learn the skills to deal with their difficulties in a group session. At the start of your initial groups session participants will be briefed about the program they will follow for the 4 weeks, what they will learn and explore per weekly session, plus what they will learn to manage their stress. Participants will be assessed with a comprehensive stress assessment, and together with their entries from the stress diaries each participant will have ready information about their stress. As a Stress Group Coach you organise, and run a Stress Support Group for anyone suffering from stress. You would source your group participants through marketing and advertising your services at your place of work or in whatever setting you find yourself in. Your participants could be highly stressed executives, staff members or simply a variety of stressed individuals. Your group can consist of 10 participants or more and determined by your personal preference.
  • 18. HOW OUR COACHES SUPPORT GROUPS Experience cutting-edge knowledge and expertise from experts in the field of Psychology, therapy, neuroscience, coaching and life. Our Coaches deliver a structured ‘Stress Diaries Coaching Program’: 4 week Stress Group Sessions program As a Stress Group Coach you will deliver a structured 4 week program of stress assessment, monitoring and intervention with your group participants. These sessions will last between 1 - 2 hours and one weekly session for 4 weeks. You will be fully trained as part of this course, and have all the resources, manuals and material you need to conduct your stress group sessions with ease. You will be fully supported throughout and after, if you need any assistance. OUR COURSE MATERIAL AND STUDIES INCLUDE THE FOLLOWING: Personal development, Self-development, Self-discovery, Self-help, Motivation and Achievement Psychology, Psychotherapeutic approaches (NLP) Neuro-Linguistic Programming, Positive Thinking, Neuroscience, Time Line Healing, Innovative Life Coaching Techniques, Detection and Microexpression Analysis, Quantum Physics, Quantum Healing, Human Behaviour Modification and Science, Business Coaching, Relationships, Counselling, Mentoring. MORE SPECIFICALLY, OUR COURSE MATERIAL IS BASED ON THE WORK OF: Clare Graves, Leslie Cameron-Bandler, Wyatt Woodsmall, Richard Bandler, John Grinder, Tony Robbins, Tad James, L. Michael Hall and Bobby Bodenhammer. Anthony Robbins, Deepak Chopra, Robin Sharma, Daniel Goleman, Francois du Toit, Paul Ekman, Francois Janse van Rensburg, John Kehoe, Marc Steinberg, Milton Hyland Erickson and Jonah Lethrer, Core psychotherapeutic theorists and mindfulness teachings. The full program includes: The nature of stress: • Stress assessment test – G10FSP • Introduction to the Stress Diaries • What is stress and identifying your stressors • The Relaxation Response • Teaching Breathing and breathing relaxation Find out about yourself - Who are you: • The Stress Diary Week 1 Summary • Muscular Tension Relaxation • Mindfulness session • Introduction to CBT • Identifying negative thoughts Self Help Effective Coping skills: • Review Week 2 summary of the stress diaries • Mindfulness session • Problem solving skills • Assertiveness skills Develop practical Coping skills: • Review the Stress Diaries • Mindfulness session • Skills training - Time Management • Skills training - Goal setting Gaining competence: • Challenging Negative Thoughts • Changing Behaviours [NLP] • Autogenic Relaxation • Building Self-Esteem • Week 3 Diaries Summary Increasing Resourceful Thinking: • Habits and changing Habits NLP • Audio Relaxation Exercise – Anchoring • Lifestyle management – Nutrition and exercise • Mindfulness exercise • The Change Cycle • Developing a Stress Management plan • Final Stress Diary Review • Monitor and celebrating your clients stress achievements • Your participants graduate with a special certificate issued for free by us. 1
  • 19. A STRESS GROUP COACH, STANDS OUT BY... • Supporting others to identify and clarify situations, needs or aspirations • Supporting others to set appropriate goals for themselves • Asking effective questions to facilitate the client’s thinking • Listening and accurate interpretation • Being able to summarise and reflect back understanding to support the client to gain insight and clarity • Suspending your own judgement and views in order to support the client to identify their own path • Recognising how your own values and beliefs will shape your view of the world and how to manage this appropriately within the context and purpose of the coaching relationship • Understandingtheboundariesandoverlapsbetweencoachingandotherformsofpersonalandprofessional development or support • Supporting the client to assess and monitor progress against goals • Being the best for your clients and group participations.
  • 20. THE TOOLS OUR COACHES USE The Stress Diaries are the core tools our Stress Coaches use to assess, ilicit information and build their group sessions around. They are very useful tool for anyone suffering from stress. It is practical, easy and effective for anyone wanting to really get to grips with their stress suffering. THE STRESS DIARIES PROGRAM MAKES STRESS MANAGEMENT THE EASIEST METHOD TO MASTER Once you start your daily entries you’ll begin to see the connections between your stress symptoms, the source of your stress, your awareness of your coping skills, your stress triggers and its impact on your behaviour and you as a person. Stress Diaries are important for understanding the causes of short-term stress in your life. They also give you an important insight into how you react to stress, and help you to identify the level of stress at which you prefer to operate. The idea behind Stress Diaries is that, on a regular basis, you record information about the stresses you are experiencing, so that you can analyse these stresses and then manage them. This is important because often these stresses flit in and out of our minds without getting the attention and focus that they deserve. As well as helping you capture and analyse the most common sources of stress in your life, Stress Diaries help you to understand: • The causes of stress in more detail; • The levels of stress at which you operate most effectively; and • How you react to stress, and whether your reactions are appropriate and useful. Stress Diaries, therefore, give anyone suffering from stress the important information they need to manage stress. It allow you to see the bigger perspective, yet also focus on intense details, and present issues. In the Diaries, every week is specifically structured and set out for you. It is simplistically for anyone to ‘fill in the blanks’, yet gather all the crucial information to address the real issues. Participants purchase their own set of diaries when attending weekly group sessions, and from their daily entries, the stress coach will monitor participants’ progress from week to week with the included weekly summaries included in the diaries. It easily inform you of the needs of your group participants and helps you structure your weekly stress coaching session. A monthly summary is included in the diaries and makes it easy to monitor participants’ progress and see their skills deficits. You will simply teach them the coping skills they require from week to week. Your training course will equip you to do this and you will be trained to deliver a structured course based on the stress diaries, with all manuals and material you require. Upon group conclusion, you will issue participants with a special Certificate we provide free to you, and conclude a post program assessment [this is essential for your personal and business performance to inform you which areas can be improved upon]. The Stress Diaries are a special set of books created by Gino Norris as author along with a specialist Stress Coaching Program to deal with stress. It is a highly unique, practical and structured assessment and skills intervention tool. With this tool your competence at managing your stress becomes so much easier. By using the Stress Diaries you keep regular daily entries of all stressful incidents as they occur for the 4 week period. As you gather this information you will become so much more aware of the impact stress has on you, as an individual. As we all experience stress in a totally unique and different way and on a different level, both on a daily and long-term basis, the Diaries become a personal and confidential insight into how you think about, react, respond and adapt to stressful events.
  • 21. REGISTERING FOR THE COURSE Is a an easy process. Decide now you want improve the lives of stress sufferers, and to create your own success. Just apply online, make payment, complete your onlne application and start... WHAT ARE THE ENTRY REQUIREMENTS? You will be asked to complete an online application form to determine your suitability, and you need a good standard of competence to handle the rigors of the course. The course is to equip you to competently conduct a group session, understand the dynamics of groups, understand group session marketing, get to know group facilitation skills, group coaching skills, all about stress and stress management, and learn the intervention strategies to assist your group clients to manage their stress effectively. We train you in these aspects to deliver highly effective group sessions andyou willneedtobeabletodemonstrateyourwillingnesstoundergo this. The course is delivered in English and a confident competency level is vital. We do however know that academic qualifications are hardly a measure to determine success and life experience is equally important and assess your application on its full merit. We do value your life experience and compassion for heelping others - in keeping with our mission. Feel free to join us on this journey. The FUN part is that this complete training cost you ABSOLUTELY NOTHING in training fees. The initial startup cost of UK £75.00 is to cover the cost of administration and registration fees. You can optionally choose to purchase a set of Stress Diaries Books [set of 3]. The Stress Diaries form the basis of this training and you running your stress groups. It is crucial to use these on yourself for a period of 4 weeks to get to understanding yourself and the program. You will experience how much easier stress management become by using these books. Everything is already set out for you, and you simply have to ‘fill out the blanks’. It is this process that you are trained in, to teach others in your group sessions/workshops. This is the easy method you will use to run your groups successfully. Your training will take 3 months to complete, but this depend entirely on how fast you work or if you prefer to work at your own pace. Payment can securely be made by electronic online payment through Paypal, on our website. WHAT IS YOUR INVESTMENT IN THE COURSE?
  • 22. TRAINING COST We are commited to make stress management a priority and fight to deliver a service to improving health and wellbeing for all - through innovation, cost effectiviness and accessibility to all who need it. WHAT ARE YOU PAYING FOR? In the end – the full qualification and training is cost-free, and would normally be £2500.00 as a complete professional Coaching Qualification. It is not always about the money, but the value I want to bring to people and families suffering with stress. This is my commitment and mission to stress reduction globally. The only stipulation as per our website and contract is that each group member must purchase a set of stress diaries, [not your costs], as it keeps my mission alive and improve this service. Any other cost you have, come into place after a full year of registration, to renew your licensee fee of UK £100.00 [You have this licensee fee paid for you for a full year!], and your registration to the Stress Coaching Association [SCA] of UK £75.00 per year. You get free registration of the SCA for your first year, plus you get included in our online Stress Coaches Directory. Not a bad deal I should say, at minimal cost to you.
  • 23. THE BENEFITS WHY YOU WILL WANT TO REGISTER FOR OUR TRAINING COURSE £75.00 ONLY! It is not always about the money, but the value I want to bring to people and families suffering with stress. You can thrive in a Specialist Niche market in Stress Group Coaching You will join for free - a global Association of Stress Coaching Professionals You have ready access to a dedicated Community of Stress Coaching Professionals You are listed for free in our Stress Coaching Directory where clients can easily find you You have access to practice your skills doing practical stress coaching in our Online Stress Community service You get access to the best online support structure to guide you through your development You get our cutting edge technology and tools to train you well YouwillhavereadyaccesstoourextensiveexperienceandexpertiseaspracticingStressProfessionals You will be guided by a specialist Stress Coaching assessment process and Skills training program We give you the most effective and comprehensive training, guidance and tools to be a successful Stress Coach. We help you develop and build your own personal Stress Coaching website for free Plus - You get Five Professional Qualifications WHY NOT MAKE THE COMMITMENT TO BECOME THE PROFESSIONAL YOU WANT TO BE – BOOK YOUR PLACE NOW
  • 24. WHAT YOU WILL LEARN You will be able to utilize skills in stress management, life coaching, group facilitation, stress diary treatment techniques and brief intervention skills – in fact ALL you need to become a qualified Stress Group Coach. COURSE UNITS The Stress Group Coaching Course Content Unit 1. The G10Factor Stress Profile Assessment Unit 2. The Stress Diaries Process Unit 3. Groupwork Lesson 1 Unit 4. Groupwork Lesson 2 Unit 5: Stress and Stress Physiology Lesson Unit 6: Psychotherapeutic Treatment Lesson Unit 7: Models of Coaching Unit 8: Behavioural Treatment Methods Lesson 1 Unit 9: Behavioural Treatment Methods Lesson 2 Unit 10: Motivation Change theories Lesson Unit 11: Neuro-Linguistic Programming Lesson Unit 12: Cognitive Behavioural Therapy Lesson Unit 13: Work Stress Lesson Unit 14: Physiological Stress Treatment Lesson 1 Unit 15: Physiological Stress Treatment Lesson 2 Unit 16: Stress Coaching Lesson Unit 17: Marketing Lesson Unit 18: Post G10FSP Evaluation All Units have a Lesson Manual attached and additional documents as PDFs, worksheets or exercises, videos or podcasts and links. All the materials you requireareincludedandyoudoNOTneedanyadditionalreadingsorpurchase of textbooks. Throughout the training manuals you will find explanations and exercises for you to complete or reading material to enhance your learning and these are not to be submitted, but for your own professional awareness. You are encouraged to complete these as your training is a personal journey in developing your own skills – as well as preparing you to use the same material and techniques to Coach your participants. Do note, you will access to extensive additional reading material, skills training material and resources in the private learning community. “18UNITSOFCOMPLETEANDCOMPREHENSIVE TRAININGCOVERINGALLASPECTSOFTHEORY, PRACTICAL AND CUTTING EDGE APPROACES IN EASY LEARNABLE CHUNKS - TO GIVE YOU THE BEST STRESS COACHING SKILLS TO HELP YOUR CLIENTS EASILY MASTER THEIR STRESS”
  • 25. COURSE CONTENTS The G10 Factor Stress Profile is a specific assessment tool, structured to determine your current level of stress in 10 areas in life. Your skills and coping in these areas are determined from no difficulties - to critical. The assessment is a clear indication of which areas to improve in and useful as a pre and post test to view how well you have progressed. Explore how to the G10FSP assessment is applied to clients or groups in sessions and easily identify which skills to train your group in. UNIT 1: THE G10F STRESS PROFILE ASSESSMENT UNIT 2. THE STRESS DIARIES PROCESS UNIT 3: GROUPWORK 1 The Stress Diaries are the perfect assesment tool to determine exactly when, where, what about, how and why you stress. The diaries allow you to gather daily recorded data of all stressful incident as they occur and over a period of 28 days about all the patterns, causes, skills, strengths and needs a client or your group participants may need, to manage their stress. Discover the complete process to administer the diaries, gathering data, monitor and use the diaries and accompanying stress coaching program to deliver stress group coaching sessions. • Explore what a Stress Group Coach is • The qualities, skills and characteristics of a Stress Group Coach • How to run, and manage a stress group • How to question, listen and manage group communication • Common errors made by coaches managing groups and avoiding them • The dynamics of groups and how to effectively manage your groups • Understand core coaching skills required to be an effective Stress Coach • Being comfortable in managing group communication • Dealing with participant questions and feedback • Develop Core Support and Coaching Skills • Develop effective Listening skills • Questioning skills and handling participant’s answers to questions • Receiving and giving feedback UNIT 4: GROUPWORK 2
  • 26. COURSE CONTENTS [CONTINUED] UNIT 6: PSYCHOTHERAPEUTIC TREATMENT • Understanding and recognising stress • Causes of stress, stress triggers and stress symptoms • Learn stress physiology, and the Stress immune systems, • Know the theoretical explanation of stress • Stress behaviour explored • Stress and stress personality • Stress and Health • Stress Management approaches • Exploring psychotherapy theories and approaches that can be used to help clients suffering from stress and stress-related disorders. • Discovering the adaptation of therapeutic approaches such as Behaviour, Cognitive, Cognitive-Behaviour and Problem-solving psychotherapy, Solution focussed, Motivational Coaching, and Learning approaches. Explore a range of Core Coaching models including: • The Stress Diaries Coaching programme model • The Growth Model • Clear Model of Coaching • Practic Model og Coaching • OSCAR Model of Coaching • Transformational Coaching Model • Understanding the main Behavioural strategies and techniques used to build effective coping skills • Explore Behavioural skills strategies • Stress and Personality, Your Values, Your Beliefs and self barriers • The Process of Change • Prioritising and Time Management • Assertiveness and communication • Dealing with Criticism and Conflict Resolution UNIT 5: STRESS & PHYSIOLOGY UNIT 7: MODELS OF COACHING UNIT 8: BEHAVIORAL TREATMENT 1
  • 27. UNIT 10: MOTIVATIONAL CHANGE UNIT 11: NEURO LINGUISTIC PROGRAMMING UNIT 12: COGNITIVE BEHAVIORAL THERAPY • Preventing Procrastination • Dealing with Emotions and Worry • Exploring Problem solving • Mastering Decision Making • Goal setting and employing a Personal Development Plan • Discovering Work-Life Balance • Building Social Support • Understanding the main theories explaining how humans are motivated • Using Motivation to lead to change in behaviours • Strategies to use in motivating individuals more effectively to deal with their stress • Employing Motivational Theory and approaches to motivation • Understanding Locus of Control and Attribution Theory • Exploring Competency Motivational Theories and strategies • Understanding and using effective decision making strategies • Understanding what NLP is, its history and use in modern Coaching • How to identify and understand the study of behavior and how to use NLP to promote change • Using effective NLP skills to assist your clients to succeed • Learn powerful techniques to assist your personal growth • Learn a range of strategies to make you an effective Stress Coach • Enhanced behaviour change strategies • Understand how your thoughts, moods, physical reactions and behavior are connected • How your thoughts influence your behaviours • Know the impact of negative thoughts on your behavior • Discover what CBT is and how it works • Explore CBT techniques and strategies for stress management • Effective thought management techniques • CBT coaching techniques for managing stress UNIT 9: BEHAVIORAL TREATMENT 2
  • 28. COURSE CONTENT [CONTINUED] UNIT 13: WORK STRESS MANAGEMENT UNIT 14: PHYSIOLOGICAL TREATMENT 1 UNIT 15: PHYSIOLOGICAL TREATMENT 2 UNIT 16: STRESS COACHING PROCESS • Understanding Workplace Related Stress [WRS] and its impact • The historical growth of increased workplace stress • How Workplace Related Stress is defined • The legal requirements of addressing WRS for employers and employees • Insight into Workplace Related Stress around the world • The impact of WRS on individuals, community and the corporate world • Understanding Workplace Related Stress treatment and management options to intervene • Explore the range of complementary stress strategies to manage stress • Physiological coping skills • Breathing, Relaxation and Tension control • Progressive Muscle Relaxation and meditation • Visualisation, Yoga and Taichi • Discover Mindfulness • Explore physiological treatment strategies to dael with stress • Understand Lifestyle Stress Management options, • Understand Healthy living, nutrition and exercise options to manage stress • Explore Stress and sleep, stress and drinking, stress and substance use • Understand Biofeedback • Lifestyle Promotion - Nutrition • Life style Promotion - Physical activity • Understand and define what Stress Coaching is • Explore different Coaching strategies • Explore the GROW model and alternative coaching models are • Understand the Group Coaching Session • Understand the use of Group facilitation methods to use in your sessions • Know how the Stress Diaries and the G10FSP is used to assess stress • Know a complete process to conduct a stress group session successfully • Understand Ethics and ethical adherence to be a professional Stress Coach
  • 29. COURSEWORK ASSESSMENT METHODS You will find a total of 9 Quizzes to complete as formal assessment of the understanding of the training material. The questions of these quizzes vary [10 - 30 questions] and based on your Unit Lessons. All you have to do is work through your manuals diligently and maintaining a 75% pass rate in all of these, are easily possible. Ongoing assessments also include short essays, case studies and online discussions in the private learning community. You will also keep a personal growth/learning journal as part of informal assessment. “You will have 9 quizzes to complete as part of the course, in: Groupwork | Stress and Physiology | Psychotherapeutic Treatment Strategies | Neuro Linguistic Programming | Cognitive Behavioural Therapy | Work Stress | Physiological Treatment | Stress Coaching| and Marketing – to gain your qualification”. You may work systematically through the Units as indicated as they do follow a set structure, though you can completethematyourownpaceorasquicklyasyou prefer, depending on the amount of time you invest. Yourwill have to work through the Units in order to unlock the Quiz that is to be completed next. Instructions are clearly indicated, but please do not hesitate to ask any clarifying question. We may also present additional material, videos or podcast upload or indeed introduce professional speakers to add to your learning and expertise, and we will let you know timeously about this information. You are supplied with a comprehenive assessment guide where all requirements for the course is listed and set out, plus you will find complete support to help you along the way. You will partake in practical stress coaching sessions in our online stress community and assisted by professionals and supervised accordingly. Based on completing these, you will gain your qualification. UNIT 17: MARKETING AND BUSINESS SETUP UNIT18: POST ASSESSMENT PROCESS • How to plan, start and set up your Stress Coaching Business • Develop your stress coach business plan • Develop your website presence and business branding • Explore what Marketing is and how to develop your own approach • Define your niche market and how to target your clients • Explore internet marketing strategies to build your business • Explore the range of Marketing strategies and techniques • Conclude your post assessment of the G10 Factor Stress Profile as a measuremnt of your progress before your training and after your training period. • Highlight specific areas of weakness and strengths in these areas • Explore the specific skills you and clients developed • Monitor and assess competency coping levels • Using assessment in conducting Stress Coaaching Sessions • Implementing assessment analysis for product research
  • 30. REGISTRATION AS A STRESS GROUP COACH HOW DO I REGISTER? Simply visit the website at http://www.onlinestresstraining.com - Book Here On the home page - Click on the ‘Book this Course’ button. You can read through the course information and at the bottom of that page click on the payment button. You will be taken to a secure payment page through our Paypal Gateway. Complete your payment securely through Paypal and you will get instant confirmation of your transaction. You will also get confirmation by email. You will then access our online registration form to complete the online registration, to submit your details, interests, and expertise. This help us understand your needs and tailormake your training. We will then directly contact you by email and register you at our private learning center for your course and send you your login details, by email. When you receive this you can simply log in, and start your training course immediately. Registration is as painless and fast to ease you fulfilling your path to success. We will be in contact with you for further instructions and additional information, and we are available for any assistance you may have.
  • 31. Accreditation means that all processes within a course have been reviewed for quality assurance purposes to ensure that the course of education or training meets the relevant standards, accreditation criteria or training policies of the awarding organisation. The Stress Training Academy has joined forces with leading organisations to provide quality courses delivered to the highest set standard required by the organisation involved. Our Training course is verified and accredited by the following organisations. STRESS COACHING ASSOCIATION The Stress Coaching Association endeavor to be a leading independent, professional body dedicated to promoting best practice and to establish a global body to represent Stress Coaches nationally and internationally. Our purpose is to inspire and champion stress coaching excellence, and to advance the stress coaching profession to make a sustainable difference to individuals, organizations, and in turn, society.” INTERNATIONAL STRESS MANAGEMENT ASSOCIATION ISMA is a registered charity with a multi- disciplinary professional membership. It exists to promote sound knowledge and best practice in the prevention and reduction of human stress. It sets professional standards for the benefit of individuals and organisations using the services of its members. We are fully accredited members and this course is fully accredited by ISMA and complying to their high standards of quality. THE CONTINUAL PROFESSIONAL DEVELOPMENT STANDARDS OFFICE THE STRESS TRAINING ACADEMY, is an official Registered Provider with the CPD Standards Office, and has received a dedicated accredited-mark with a unique provider number, and this course is accredited and qualifies for the purpose of CPD Training. ACCREDITATION & CERTIFICATION The professional field of Coaching and Therapeutic care is predominently unregulated or to an extent self-regulated, though great strides are being made to this regard. Training quality and best practice vary greatly from course to course, and though anyone can take up the label of a Coach, it is in our and your best interest to cement this young profession firmly as a specialist one. Our Stress Coaching training has a ready place due to its strong focus on practical application, solutions focus, our easy accessibility and affordability. We therefore commit to aligning ourself to continual professional skills development and providing excellence in practice. PROVIDER: United Kingdom Register of Learning Providers: Registration Number: 10048029
  • 32. STUDENT SUPPORT OUR COACH COMMUNITY HOW AM I SUPPORTED? FREQUENTLY ASKED QUESTIONS What is this course? This is a highly specialized training course, delivered via online lessons, video and media content, quizzes and interactive webinars and forum discussions. The course prepares you to set up and run your own stress support groups in the community or private sector, set your own fees, and deliver structured stress management skills training and management group sessions. How is it delivered? The course is delivered via online and self-learning lessons, video and media content, quizzes and interactive webinars and forum discussions. You will have access to this training site by registering an account, and creating a personal profile. You and us will keep record of all your completed modules, lessons and assessment and will get regular feedback on your progress from course facilitator and online trainers. You get your own training manual and lessons set out in this site and you simple complete the course as a structured program. Your program is facilitated by a professional therapist and trainer and you gain specialist insight into being competent to manage and run your own stress support groups. You will also be offered the opportunity to participate as a forum/group moderator in our online stress support community to help you deal with stressed clients and their questions and thus gain valuable practical experience. We feel it is of the utmost importance when doing your training to have that helping hand that can assist and guide you through all the uncertainties and questions. Through offering training over many years and to many participants it is our experience that this is sadly lacking in most training courses. Not here! You will be supported entirely throughout and beyond your training with us. You will have ready access to us via our online community forums and discussion boards, email, and you will additionally have access to personalized Coaching throughout your training. When you enroll you become a family member. It is our expressed mission to reach at least a Million stress sufferers and provide them with the guidance and support they need to alleviate stress. And you are a valuable part of our mission. Only if you succeed - we succeed. Our Stress Coaches become an exclusive licensed professional in their area, to offer the Stress Group Training Program. You can also join our online community with forums, discussions, database of information, media, guest speakers, webinars, and much more to keep you updated and informed. You will join an organization that will make a difference in fighting the ever increasing stress pandemic and we aim to grow and prosper with you. You will also join our online Stress Coaching Directory to showcase your business and as a source of referrals. As a global network of Stress Coaches, you will benefit from the collective collaboration and experience of Stress Coaches worldwide, and this can only mean success to you. We would welcome the opportunity to have you on board and please feel free to contact us with any questions you may have. We appreciate your interest. Looking forward to welcome you as part of our family.
  • 33. You will be qualified to offer group coaching and facilitation sessions to support your group members in how to manage their stress. Groups consist of up to 10 members or more if you can manage these. You are free to run your course in local community settings, government organisations, corporate workplace and any other organisation you wish to arrange stress support group. You will need a good standard of competence to handle the rigours of the course. The course is to equip you to competently conduct a group session, understand the dynamics of groups, understand the marketing of your business, get to know group facilitation skills, group coaching skills, all about stress and stress management, and learn the intervention strategies to assist your group clients to manage their stress effectively. We train you in these aspects to deliver highly effective and practical groups sessions and you will need to be able to demonstrate your willingness to undergo this. The course is delivered in English and a confident competency level is vital. We do however know that academic qualifications are hardly a measure to determine success and your life experience could be equally as vital in the application process… • You get an EXCLUSIVE LICENSE to practice with the Stress Diaries Group Coaching program. • You will earn a Diploma in Group Coaching and be taught practical skills and competency in managing and coaching stress groups. • You will earn a Diploma in Stress Management and competence to teach your groups to effectively manage their stress. • You will earn a Certificate in Cognitive Behavioural Therapy techniques to help you equip your groups to manage their stressful thoughts. • You will also earn a Certificate in Neuro-Linguistic Programming to gain effective skills to help your group modify and adapt their behaviour and lifestyles What will I be qualified as and how can I use this qualification? What Qualifications do I gain here? What are the entry requirements? Your investment for this course is £75.00 in Full payment. This is a flexible anytime start, and work at your own pace course. Payment can be made by electronic online payment by Paypal. This covers administration, and registration. This training is worth £2500.00 and gives you free registration with the Stress Coaching Association and a full 1 year license as a Stress Diaries Programme Group Coach. What is the cost of this course?
  • 34. YOUR QUESTIONS ANSWERED YOUR QUESTIONS ANSWERED What will I learn? You get Full professional training in becoming a Stress Group Coach – to manage your own stress support groups. This includes 1. How the programme work 2. What a Stress support group is 3. Group dynamics and Group Facilitation skills 4. Stress assessment and scoring 5. Understanding Stress 6. Psychotherapeutic Treatment methods 7. The Stress Diaries 8. Cognitive Behavioural Therapy 9. Neuro Linguistic Programming 10.Mindfulness and Relaxation 11. Stress Coaching 12. Behavioural Treatment Skill training 13. Work Stress 15. Physiological Treatment 16. Marketing and advertising skills 17. Legalities, Insurance, licensing and Membership Bodies and 18. How to take care of yourself and your professional career.
  • 35. You have instant access to administrators and course trainers through our contact via email. Simply click the contact us link and we will personally respond to you. Additionally we have our Community website and discussion forums for any possible difficulty or query you may have. You can communicate with other members on these forums if you may prefer this help but PLEASE do not hesitate to contact our resident course trainer to help you in any possible way...Simply email us or contact us directly. The course is structured into various lessons. Each lesson can consist of information on stress skills, techniques and strategies you will need as a Stress Group Coach. This can include, PDF documents, exercises, worksheets, video and media as support resources, quizzes and assessments. Yes - this is a structured course in its entirety. All lessons forms part of your course and qualification. • Enjoy a Specialist professional training course • Cutting edge technology and a fully online programme • No more waiting, complete at your own space • Less restrictions to keep you from gaining a full qualification • Run your own stress group sessions • Run as many groups as you determine • Work with a proven system of stress management • Get professional support throughout and beyond your training • Marketing and advertising as part of your training • Practical training included in the course • Join a professional Stress body • Join our dedicated stress directory and get more priority clients • Get all training manual, resources and material to run your course • Join up to a limited offer and get in early to ensure you get to run more groups. What support is offered? Why do this course? What does the course consist of? Do I have to complete all the courses, Lessons and Quizzes? All the resources you need are provided in your manuals. You are simply to read, watch a video, listen to an audio or read an attached document or do an activity. The quiz/assessment would then be based on this lesson and you are simply to complete the quiz/assessment questions based on this. You will get regular feedback from course coordinators/ trainers. What if I have not studied for a long time? The information we provide is readily and practically set out and explained. You need no additional materials and it is set out in an easily understood way. If you feel stuck or cannot continue – PLEASE let us know and we will rush to assist you. Feel free to talk to our trainers as they have also been there. The information is to train you to be a competent and effective Stress Group Coach, and we do that. Ido not know how to find the answers to the quizzes?