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Presentation Reception


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Presentation Reception

  1. 1. Reception
  2. 2. The Main Features Of a Reception Are; <ul><li>Waiting area </li></ul><ul><li>Computers </li></ul><ul><li>Fax machines </li></ul><ul><li>Photocopiers </li></ul><ul><li>Drinking machines </li></ul><ul><li>Seating area </li></ul><ul><li>Plants </li></ul><ul><li>Switchboard </li></ul>
  3. 3. Qualities Of A Receptionist <ul><li>Tidy and helpful </li></ul><ul><li>Patient </li></ul><ul><li>Tactful </li></ul><ul><li>Discreet </li></ul><ul><li>Calm </li></ul><ul><li>Polite </li></ul><ul><li>Friendly and Helpful </li></ul><ul><li>Tidy and Well groomed </li></ul><ul><li>Good Communication skills attentive with a clear voice and good handwriting) </li></ul>
  4. 4. What Are The Duties For A Receptionist <ul><li>Welcomes visitors to the organisation </li></ul><ul><li>Operates the switchboard(recieves phone calls and where appropriate makes phone calls) </li></ul><ul><li>Takes and passes on messages </li></ul><ul><li>Contacts members of staff to inform them of a visitors arrival </li></ul><ul><li>Directs Visitors to areas/rooms within the building </li></ul>
  5. 5. What is an electronic diary <ul><li>An electronic diary is a computer application which </li></ul>