SlideShare a Scribd company logo

Presentation Reception

•Download as PPT, PDF•
•
S
stephy_x
BusinessEducation
1 of 5
Reception
The Main Features Of a Reception Are; ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Qualities Of A Receptionist ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Are The Duties For A Receptionist ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is an electronic diary ,[object Object]

Recommended

Unit 2c - Reception Services
Unit 2c - Reception ServicesUnit 2c - Reception Services
Unit 2c - Reception ServicesRobbieA
 
S3 Administration Reception
S3 Administration ReceptionS3 Administration Reception
S3 Administration ReceptionHamilton Grammar
 
Receptionist skills
Receptionist skillsReceptionist skills
Receptionist skillsHansala Indrachapa
 
Chap 3 the receptionist
Chap 3 the receptionistChap 3 the receptionist
Chap 3 the receptionistschool from far far away
 
Professional telephone etiquette
Professional telephone etiquetteProfessional telephone etiquette
Professional telephone etiquetteIsidro Buenaobra
 
Front office Etiquettes
Front office EtiquettesFront office Etiquettes
Front office Etiquettespranjal joshi
 
Standard Grade Administration - Reception Services
Standard Grade Administration - Reception ServicesStandard Grade Administration - Reception Services
Standard Grade Administration - Reception ServicesMusselburgh Grammar School
 
Supervisory training for Housekeeping Supervisors
Supervisory training for Housekeeping Supervisors Supervisory training for Housekeeping Supervisors
Supervisory training for Housekeeping Supervisors nilesh p
 

Recommended

Unit 2c - Reception Services
Unit 2c - Reception ServicesUnit 2c - Reception Services
Unit 2c - Reception ServicesRobbieA
 
S3 Administration Reception
S3 Administration ReceptionS3 Administration Reception
S3 Administration ReceptionHamilton Grammar
 
Receptionist skills
Receptionist skillsReceptionist skills
Receptionist skillsHansala Indrachapa
 
Chap 3 the receptionist
Chap 3 the receptionistChap 3 the receptionist
Chap 3 the receptionistschool from far far away
 
Professional telephone etiquette
Professional telephone etiquetteProfessional telephone etiquette
Professional telephone etiquetteIsidro Buenaobra
 
Front office Etiquettes
Front office EtiquettesFront office Etiquettes
Front office Etiquettespranjal joshi
 
Standard Grade Administration - Reception Services
Standard Grade Administration - Reception ServicesStandard Grade Administration - Reception Services
Standard Grade Administration - Reception ServicesMusselburgh Grammar School
 
Supervisory training for Housekeeping Supervisors
Supervisory training for Housekeeping Supervisors Supervisory training for Housekeeping Supervisors
Supervisory training for Housekeeping Supervisors nilesh p
 
Communication in hospitality industry
Communication in hospitality industryCommunication in hospitality industry
Communication in hospitality industrySunny Tandan
 
front desk training
front desk trainingfront desk training
front desk trainingOtel2Go
 
Duties and Responsibilities of a Receptionist
Duties and Responsibilities of a Receptionist Duties and Responsibilities of a Receptionist
Duties and Responsibilities of a Receptionist Anna Beaton
 
Attributes Of Front Office Associates
Attributes Of Front Office AssociatesAttributes Of Front Office Associates
Attributes Of Front Office AssociatesPrabal Mukherjee
 
14099950 Training Hotel Front Office
14099950 Training Hotel Front Office14099950 Training Hotel Front Office
14099950 Training Hotel Front OfficeRasel Mainul
 
Complaint Handling Keeping Guests Happy.
Complaint Handling Keeping Guests Happy.Complaint Handling Keeping Guests Happy.
Complaint Handling Keeping Guests Happy.Vasantkumar Parakhiya
 
Basic training for housekeeping staff ppt
Basic training for housekeeping staff pptBasic training for housekeeping staff ppt
Basic training for housekeeping staff pptRachna Sharma
 
Reception manual
Reception manualReception manual
Reception manualfdeia
 
Telephone etiquettes
Telephone etiquettesTelephone etiquettes
Telephone etiquettesdrangelosmith
 
Chapter 3 front office pratice
Chapter 3 front office praticeChapter 3 front office pratice
Chapter 3 front office praticeUUM
 
Customer Service in the restaurants
Customer Service in the restaurantsCustomer Service in the restaurants
Customer Service in the restaurantsBhavana Agarwal
 
Customer service
Customer serviceCustomer service
Customer serviceFaizan Khan
 
Staff etiquette & manners in hospitality
Staff etiquette & manners in hospitalityStaff etiquette & manners in hospitality
Staff etiquette & manners in hospitalityHarry Singh
 
How to handle difficult situation
How to handle difficult situation How to handle difficult situation
How to handle difficult situation Nuwan Darshana
 
Hotel Customer Service 101
Hotel Customer Service 101Hotel Customer Service 101
Hotel Customer Service 101Bam Ramirez
 
Housekeeping Training 101
Housekeeping Training 101Housekeeping Training 101
Housekeeping Training 101Maricor Hernandez
 
Handling Guest Complaints in Front Office
Handling Guest Complaints in Front OfficeHandling Guest Complaints in Front Office
Handling Guest Complaints in Front OfficeArpendra Chauhan
 
Receptionist & telephone handling
Receptionist & telephone handlingReceptionist & telephone handling
Receptionist & telephone handlingRajlaxmi Bhosale
 
Bellman
BellmanBellman
BellmanNommandakh Gunchinsuren
 
Hotel front office: A new way of thinking
Hotel front office: A new way of thinking Hotel front office: A new way of thinking
Hotel front office: A new way of thinking Karam Zaki
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 

More Related Content

What's hot

Communication in hospitality industry
Communication in hospitality industryCommunication in hospitality industry
Communication in hospitality industrySunny Tandan
 
front desk training
front desk trainingfront desk training
front desk trainingOtel2Go
 
Duties and Responsibilities of a Receptionist
Duties and Responsibilities of a Receptionist Duties and Responsibilities of a Receptionist
Duties and Responsibilities of a Receptionist Anna Beaton
 
Attributes Of Front Office Associates
Attributes Of Front Office AssociatesAttributes Of Front Office Associates
Attributes Of Front Office AssociatesPrabal Mukherjee
 
14099950 Training Hotel Front Office
14099950 Training Hotel Front Office14099950 Training Hotel Front Office
14099950 Training Hotel Front OfficeRasel Mainul
 
Complaint Handling Keeping Guests Happy.
Complaint Handling Keeping Guests Happy.Complaint Handling Keeping Guests Happy.
Complaint Handling Keeping Guests Happy.Vasantkumar Parakhiya
 
Basic training for housekeeping staff ppt
Basic training for housekeeping staff pptBasic training for housekeeping staff ppt
Basic training for housekeeping staff pptRachna Sharma
 
Reception manual
Reception manualReception manual
Reception manualfdeia
 
Telephone etiquettes
Telephone etiquettesTelephone etiquettes
Telephone etiquettesdrangelosmith
 
Chapter 3 front office pratice
Chapter 3 front office praticeChapter 3 front office pratice
Chapter 3 front office praticeUUM
 
Customer Service in the restaurants
Customer Service in the restaurantsCustomer Service in the restaurants
Customer Service in the restaurantsBhavana Agarwal
 
Customer service
Customer serviceCustomer service
Customer serviceFaizan Khan
 
Staff etiquette & manners in hospitality
Staff etiquette & manners in hospitalityStaff etiquette & manners in hospitality
Staff etiquette & manners in hospitalityHarry Singh
 
How to handle difficult situation
How to handle difficult situation How to handle difficult situation
How to handle difficult situation Nuwan Darshana
 
Hotel Customer Service 101
Hotel Customer Service 101Hotel Customer Service 101
Hotel Customer Service 101Bam Ramirez
 
Housekeeping Training 101
Housekeeping Training 101Housekeeping Training 101
Housekeeping Training 101Maricor Hernandez
 
Handling Guest Complaints in Front Office
Handling Guest Complaints in Front OfficeHandling Guest Complaints in Front Office
Handling Guest Complaints in Front OfficeArpendra Chauhan
 
Receptionist & telephone handling
Receptionist & telephone handlingReceptionist & telephone handling
Receptionist & telephone handlingRajlaxmi Bhosale
 
Hotel front office: A new way of thinking
Hotel front office: A new way of thinking Hotel front office: A new way of thinking
Hotel front office: A new way of thinking Karam Zaki
 

What's hot (20)

Communication in hospitality industry
Communication in hospitality industryCommunication in hospitality industry
Communication in hospitality industry
 
front desk training
front desk trainingfront desk training
front desk training
 
Duties and Responsibilities of a Receptionist
Duties and Responsibilities of a Receptionist Duties and Responsibilities of a Receptionist
Duties and Responsibilities of a Receptionist
 
Attributes Of Front Office Associates
Attributes Of Front Office AssociatesAttributes Of Front Office Associates
Attributes Of Front Office Associates
 
14099950 Training Hotel Front Office
14099950 Training Hotel Front Office14099950 Training Hotel Front Office
14099950 Training Hotel Front Office
 
Complaint Handling Keeping Guests Happy.
Complaint Handling Keeping Guests Happy.Complaint Handling Keeping Guests Happy.
Complaint Handling Keeping Guests Happy.
 
Basic training for housekeeping staff ppt
Basic training for housekeeping staff pptBasic training for housekeeping staff ppt
Basic training for housekeeping staff ppt
 
Reception manual
Reception manualReception manual
Reception manual
 
Telephone etiquettes
Telephone etiquettesTelephone etiquettes
Telephone etiquettes
 
Chapter 3 front office pratice
Chapter 3 front office praticeChapter 3 front office pratice
Chapter 3 front office pratice
 
Customer Service in the restaurants
Customer Service in the restaurantsCustomer Service in the restaurants
Customer Service in the restaurants
 
Customer service
Customer serviceCustomer service
Customer service
 
Staff etiquette & manners in hospitality
Staff etiquette & manners in hospitalityStaff etiquette & manners in hospitality
Staff etiquette & manners in hospitality
 
How to handle difficult situation
How to handle difficult situation How to handle difficult situation
How to handle difficult situation
 
Hotel Customer Service 101
Hotel Customer Service 101Hotel Customer Service 101
Hotel Customer Service 101
 
Housekeeping Training 101
Housekeeping Training 101Housekeeping Training 101
Housekeeping Training 101
 
Handling Guest Complaints in Front Office
Handling Guest Complaints in Front OfficeHandling Guest Complaints in Front Office
Handling Guest Complaints in Front Office
 
Receptionist & telephone handling
Receptionist & telephone handlingReceptionist & telephone handling
Receptionist & telephone handling
 
Bellman
BellmanBellman
Bellman
 
Hotel front office: A new way of thinking
Hotel front office: A new way of thinking Hotel front office: A new way of thinking
Hotel front office: A new way of thinking
 

Recently uploaded

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfAmzadHosen3
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756dollysharma2066
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.M.C Lodges -- Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Lucknow đź’‹ Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow đź’‹ Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow đź’‹ Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow đź’‹ Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
Call Girls Electronic City Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Servi...
Call Girls Electronic City Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Servi...Call Girls Electronic City Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Servi...
Call Girls Electronic City Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Servi...amitlee9823
 

Recently uploaded (20)

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.M.C Lodges -- Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Lucknow đź’‹ Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow đź’‹ Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow đź’‹ Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow đź’‹ Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
Call Girls Electronic City Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Servi...
Call Girls Electronic City Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Servi...Call Girls Electronic City Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Servi...
Call Girls Electronic City Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Servi...
 

Presentation Reception