Zakia Williams has over 10 years of experience in communications, media production, and administrative roles. She received a bachelor's degree in mass communications with a broadcast journalism minor from Virginia Commonwealth University in 2007 and a master's degree in multimedia journalism from VCU in 2011. Her relevant experience includes roles as a receptionist at VCU Office of Undergraduate Admissions, a radio producer for VCU Capital News Service Radio, a production specialist at WRIC TV8, and an administrative assistant and reporter/production assistant for other organizations. She has skills in social media monitoring, video recording and editing, graphic design, and Microsoft Office.