The document discusses the design of deliberation tools aimed at enhancing multi-stakeholder collaboration in addressing societal issues through participatory sensemaking. It emphasizes the importance of interaction, embodiment, and the use of physical and visual elements to enrich deliberative democracy. The findings suggest that integrating these elements can foster better understanding and cooperation among stakeholders.

1. [ X ] C H A N G I N G P E R S P E C T I V E S :
E N R I C H I N G M U LT I - S TA K E H O L D E R D E L I B E R AT I O N W I T H E M B O D I M E N T I N
PA R T I C I PAT O RY S O C I E T Y.
[ X ] C P @ C E ’ D E M ’ 1 7 K R E M S , A U S T R I A | 1 7 - 0 5 - 2 0 1 7

2. I N T R O D U C T I O N
• Transformation Economy
• Multi-stakeholder collaborations
• Bottom-up movements
• Decentralisation
• Deliberative democracy
PA R T I C I PAT I O N
S O C I E T Y

3. F O C U S
C O N T R I B U T I O N
• Our aim is not to design direct
solutions to societal issues
• but instead we focus on designing
deliberation tools for multi-
stakeholders to tackle the societal
issues together
• based on participatory sensemaking.

4. • Systemic mechanisms are
‘colonising’ the Lifeworld
• ”…reaching understanding in the
sense of a cooperative process of
interpretation” [Habermas 1981, p.
40]
• Stakeholders should engage in
discussions that cross over the
System and Lifeworld dichotomy
and reach a common
understanding
• System-Lifeworld
(HABERMAS, 1981)
• Plurality
(ARENDT, 1945)
• Phenemenology of Perception
(MERLEAU-PONTY, 1985)
• Participatory Sensemaking
(DE JAEGHER & DI PAOLO, 2009)
• Deliberative Democracy
(FISHKIN & LUSKIN, 2005)
• Embodiment
(HUMMELS & VAN DIJK, 2015)
F R A M E
T H E O RY

5. • System-Lifeworld
(HABERMAS, 1981)
• Plurality
(ARENDT, 1945)
• Phenemenology of Perception
(MERLEAU-PONTY, 1985)
• Participatory Sensemaking
(DE JAEGHER & DI PAOLO, 2009)
• Deliberative Democracy
(FISHKIN & LUSKIN, 2005)
• Embodiment
(HUMMELS & VAN DIJK, 2015)
F R A M E
• Distinctness & otherness
• Handeln
• Through action, we can
discover and even affect
each other’s opinions
• Table as metaphor of the
public space
T H E O RY

6. • System-Lifeworld
(HABERMAS, 1981)
• Plurality
(ARENDT, 1945)
• Phenemenology of Perception
(MERLEAU-PONTY, 1985)
• Participatory Sensemaking
(DE JAEGHER & DI PAOLO, 2009)
• Deliberative Democracy
(FISHKIN & LUSKIN, 2005)
• Embodiment
(HUMMELS & VAN DIJK, 2015)
F R A M E
T H E O RY
• We perceive and make sense of
the world by interacting with and
in it
• Designing for physical interaction
opportunities (movements) might
open up different ways to
perceive and thus different ways
to makes sense of the world
• Opens up ‘understanding’
beyond the limits of a verbal
discussion

7. • System-Lifeworld
(HABERMAS, 1981)
• Plurality
(ARENDT, 1945)
• Phenemenology of Perception
(MERLEAU-PONTY, 1985)
• Participatory Sensemaking
(DE JAEGHER & DI PAOLO, 2009)
• Deliberative Democracy
(FISHKIN & LUSKIN, 2005)
• Embodiment
(HUMMELS & VAN DIJK, 2015)
F R A M E
• Cognition is embodied in
action
• Focus on the encounter itself
wherein interactions can
influence one another and
meaning is generated in the
‘in-between’ between
people, not in their separate
minds.
T H E O RY

8. • System-Lifeworld
(HABERMAS, 1981)
• Plurality
(ARENDT, 1945)
• Phenemenology of Perception
(MERLEAU-PONTY, 1985)
• Participatory Sensemaking
(DE JAEGHER & DI PAOLO, 2009)
• Deliberative Democracy
(FISHKIN & LUSKIN, 2005)
• Embodiment
(HUMMELS & VAN DIJK, 2015)
F R A M E
• From the rationality of deliberation
towards the interaction of
deliberation
• We aim to enrich the concept of
deliberative democracy in two ways:
• firstly, taking the autonomy of the
interaction process into account, by
focusing on the dynamics of
participatory sensemaking,
• and secondly, by bringing the
notion of embodiment into play.
T H E O RY

9. • System-Lifeworld
(HABERMAS, 1981)
• Plurality
(ARENDT, 1945)
• Phenemenology of Perception
(MERLEAU-PONTY, 1985)
• Participatory Sensemaking
(DE JAEGHER & DI PAOLO, 2009)
• Deliberative Democracy
(FISHKIN & LUSKIN, 2005)
• Embodiment
(HUMMELS & VAN DIJK, 2015)
F R A M E
• Scaffolds: inviting physical objects
or spaces, props, that allow for
creative thought and bind
conversations or meaning and also
gain meaning through interaction
with them.
• Traces: positions, selections or
compositions of scaffolds that refer
to the interactions in the meaning-
making process; they form a
tangible or visible history and they
can become scaffolds themselves.
T H E O RY

10. D E S I G N : [ X ] C H A N G I N G P E R S P E C T I V E S
C O N T R I B U T I O N
• PRODUCT
(2) 15 tracking tables each with 15 tokens
with icons and 1 real-time visualisation of
token movements
• SERVICE
(1) Expectation management, Invitation,
(3) Analysis, report, video-impression,
(4) Collective evaluation session.
• SYSTEM
Token movements are tracked and
visualised in a real-time visualisation.

11. 3 C A S E S
C A S E S T U D I E S
• What do citizen initiatives need to
flourish?
• How can housing corporation and
tenants work together on enjoyable
living in the city?
• How can housing corporation and
tenants work together on enjoyable
living in the village?

12. vimeo.com/philemonne/aop080915

13. S E S S I O N : A C T I V E AT T E N T I O N
O B S E R VAT I O N S & F I N D I N G S

14. O B S E R VAT I O N S & F I N D I N G S
S E S S I O N : T R I G G E R S F O R P S

15. S E S S I O N : D I S P O S I T I O N O F P O W E R
O B S E R VAT I O N S & F I N D I N G S

16. B E F O R E & A F T E R T H E S E S S I O N
O B S E R VAT I O N S & F I N D I N G S

17. B A C K T O T H E F O C U S
• “…our aim is to contribute to
deliberative democracy, by designing
and evaluating embodied deliberation
tools that enable multi-stakeholders to
collaborate on societal issues using
participatory sensemaking.”
I M P L I C AT I O N S F O R D E L I B E R AT I O N

18. • Introducing physical and visual
elements to enrich deliberation
• Scaffolds: icons, tokens
(HUMMELS & VAN DIJK, 2015)
• Traces: visual representation
(HUMMELS & VAN DIJK, 2015)
I M P L I C AT I O N S
• Questioning each other
• Elucidating viewpoints
• Listening
• Building onto each
other’s contributions
• Hierarchy
I M P L E M E N TAT I O N

19. • Introducing physical and visual
elements to enrich deliberation
• Scaffolds: icons, tokens
(HUMMELS & VAN DIJK, 2015)
• Traces: visual representation
(HUMMELS & VAN DIJK, 2015)
I M P L I C AT I O N S
• Reflection
• Sense of scale
• Other or unknown
perspectives
I M P L E M E N TAT I O N

20. • Introducing design tools in
deliberation processes
I M P L I C AT I O N S
• Expectation
management
• Design tool not limited to
one event
• Close collaboration
partners
• Open process
• Sharing research insights
I M P L E M E N TAT I O N

21. F U T U R E W O R K
D E S I G N D E V E L O P M E N T

22. [ X ] C H A N G I N G P E R S P E C T I V E S :
E N R I C H I N G M U LT I - S TA K E H O L D E R D E L I B E R AT I O N W I T H E M B O D I M E N T I N
PA R T I C I PAT O RY S O C I E T Y.
[ X ] C P @ C E ’ D E M ’ 1 7 K R E M S , A U S T R I A | 1 7 - 0 5 - 2 0 1 7
P H I L É M O N N E J A A S M A
P. G . J A A S M A @ T U E . N L