The document is a directory of experienced attorney investigators from the Workplace Investigations Group, providing comprehensive workplace investigation services nationwide. It emphasizes the importance of impartial, professional investigations to mitigate conflicts of interest, minimize business disruption, and preserve attorney-client privilege. The directory includes profiles of various attorneys with extensive backgrounds in employment law and workplace investigations.

1. NATIONWIDE
DIRECTORY
2015
1827 Powers Ferry Road
Suite 23-200
Atlanta, GA 30339
(800) 830-1561
Internal-Investigations.com

2. 2
Our attorney investigators
are experienced professionals
who conduct workplace
investigations of various sizes
nationwide. This directory
allows Corporate Counsel, EEO
Compliance Officers and Title IX
officials and their organizations
to easily mobilize a credentialed
expert who will conduct an
impartial investigation in a
timely, effective, professional,
and competent manner.
Why Use Workplace
Investigations
Group?
Benefits of Using
WIG Investigators:
▪▪ Minimizes business disruption to the
organization and regular workflow.
▪▪ Seamless responsiveness to needs as
they arise.
▪▪ Eliminates any actual or perceived
conflicts of interest in the process.
▪▪ When initiated properly, establishes
and preserves the Attorney-
Client Privilege and Work Product
protections.
▪▪ Avoids turning regular legal counsel
into a fact witness that disqualifies the
attorney from representing the entity
later in the matter.
▪▪ Mitigates potential claims of
retaliation.
▪▪ Takes“investigator”employees out
of the situation so that ongoing
employee relationships can be
maintained and past relationships do
not taint the results.
▪▪ Ensures that experienced professionals
with solid experience in the field
of employment law are involved
in assessing what is relevant and
important.
▪▪ Provides an unbiased, factual,
accurate and independent report so
that employers can make informed
decisions.

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Welcome from Our President
Lorene F. Schaefer, Esq., President
Workplace Investigations Group | 1827 Powers Ferry Rd.
Suite 23-200 | Atlanta, GA 30339 | www.Internal-Investigations.com
Lorene@Internal-Investigations.com | (404) 680-8986
Welcome! As President of Workplace Investigations
Group, it is my pleasure to share this directory of well-
qualified and experienced employment attorneys who
conduct neutral workplace investigations. I invite you to
browse through the bios of our attorney investigators
selected from among the most experienced
investigators in the country here and on-line at
www.internal-investigations.com.
Keep this directory handy and refer to it when you
need a well-qualified, external investigator to conduct
a professional, prompt, thorough and neutral internal
investigation that will withstand scrutiny.
Prior to focusing her practice on providing neutral
investigation and mediation services, Lorene was
in-house counsel at the General Electric Company for
over 14 years. Over the past 20 years, Lorene has led
hundreds of complex and sensitive investigations into
allegations of misconduct, including sexual harassment,
retaliation, discrimination, insider trading, FCPA, and
violations of company policy.
Lorene’s personal and professional experiences enable
her to quickly establish trust and confidence in the
integrity of the investigative process. Her reports
routinely are described as thorough and transparent as
to analysis and conclusions.
Career Highlights
▪▪ Invited by the EEOC to offer suggestions on its
investigation and conciliation processes
▪▪ Author of Corporate Counsel’s Guide to Internal
Investigations
Lorene F. Schaefer, Esq.
President

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Jennifer H. Keaton, Esq.
Jennifer Keaton, Esq.
Vice President
Jennifer Keaton, Esq. is a full-time neutral who regularly
serves as a grievance officer, arbitrator, workplace
investigator and mediator. Prior to becoming a full-time
neutral, Ms. Keaton worked at a defense law firm for over
a decade representing public and private employers
in matters that ranged from policy consultations and
employee relations matters to litigation that was
appealed to the U.S. Supreme Court. Over the course of
her career, she has also worked as in-house counsel for
a large communications company and for the Lawyers
Committee for Civil Rights Under Law and the National
Labor Relations Board. As such, she knows first-hand
about the importance of a well-conducted, thorough,
professional, prompt and impartial internal investigation
that will withstand scrutiny.
As Vice President of Workplace Investigations Group,
Ms. Keaton has combined her years of legal experience
and expertise with her M.Ed. in education to develop
a training curriculum that uses a variety of techniques
(e.g., class discussions, demonstrations, games and role
plays) to teach supervisors, HR professionals, in-house
counsel, and risk managers how to conduct effective
internal investigations. She is a highly sought-after
faculty and her training classes are routinely sold out.
The schedule for her upcoming training programs is on
the inside back cover of this booklet.
Career Highlights
▪▪ JD from Wake Forest University School of Law and an
M.Ed. from Columbia University
▪▪ Ms. Keaton has conducted internal investigations
for governmental entities, housing authorities, small
businesses, and businesses that are as large as those
of the Fortune 500.
Jennifer Keaton, Esq., Vice President
Workplace Investigations Group | 1827 Powers Ferry Rd.
Suite 23-200 | Atlanta, GA 30339 | www.Internal-Investigations.com
JKeaton@Internal-Investigations.com | (404) 409-1348

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Diane Citrino, Esq.
Diane Citrino, Esq.
Giffen & Kaminski | 1300 East Ninth St.
Suite 1600 | Cleveland, OH 44114
dcitrino@thinkgk.com | (216) 621-5161
Diane is an experienced litigator who has first-chaired
federal and state cases for her clients for over 25 years.
She has been peer recognized for her legal knowledge
and honored for her commitment to the legal
profession. Diane has obtained Martindale-Hubbell’s
coveted AV rating.
A former Regional Director for the Ohio Civil Rights
Commission, Diane frequently conducts independent
investigations into allegations of discrimination or
harassment. She currently serves as the chair of the
Ohio Advisory Committee to the U.S. Civil Rights
Commission.
Career Highlights
▪▪ Former Regional Director of Ohio Civil Rights
Commission
▪▪ JD 1982 U.C. Berkley Law; BA 1979 Brown University
Diane Citrino, Esq.

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S. Leigh Jeter, Esq.
Leigh is a partner with Clark Baird Smith LLP, where
she represents public and private sector employers in
labor and employment matters. Leigh has successfully
represented clients in single plaintiff and class action
litigation matters involving all aspects of labor and
employment law. Leigh has significant experience
investigating and handling matters filed with the EEOC
and similar state agencies across the nation. Her work in
this area includes assisting clients at the charge stage,
during complex governmental investigations, and
throughout any subsequent litigation.
In addition to her litigation experience, Leigh has
extensive experience conducting neutral workplace
investigations on behalf of employers in a wide range
of industries. During her career, Leigh has conducted
investigations into complaints alleging discrimination,
harassment, retaliation, failure to accommodate,
performance and misconduct issues, wage and hour
violations, embezzlement, and ethics and compliance
violations. Leigh also regularly conducts training for
employers on a wide range of employment matters,
including the prevention of discrimination and
harassment, compliance with the ADA and FMLA, hiring
and recruitment practices, performance management,
and appropriate investigation techniques.
Career Highlights
▪▪ Extensive experience conducting neutral workplace
investigations and training
▪▪ Extensive experience representing employers in
employment litigation and EEOC matters
S. Leigh Jeter, Esq.
S. Leigh Jeter, Esq.
Clark Baird Smith LLP | 6133 N. River Rd.
Suite 1120 | Rosemont, IL 60018
ljeter@cbslawyers.com | (847) 378-7704

7. 7
Amy Lieberman, Esq.
Amy Lieberman, Esq.
Insight Employment Mediation LLC | 8149 North 87th Pl.
Scottsdale, AZ 85258
amy@insightemployment.com | (480) 246-3366
Amy Lieberman has been a full-time neutral in
employment law for close to 15 years. Her ADR practice
is exclusively devoted to preventing and resolving
workplace conflict and employment litigation, through
investigation and fact-finding, training, mediation
and arbitration. Amy has investigated, mediated and
resolved over 1000 complex and sensitive workplace
matters, including claims for sexual harassment,
discrimination, retaliation, hostile work environment
and other types of misconduct, EEOC charges, internal
disputes and class-wide litigation. She is a member of
the National Academy of Distinguished Neutrals, the
American Arbitration Association, and the American
College of Civil Trial Mediators. Amy has also mediated
on a contract basis for the EEOC for over ten years. She
is the author of the acclaimed book, Mediation Success:
Get it Out, Get it Over, Get Back to Business (May 2012).
Ms. Lieberman regularly trains Human Resource
professionals and lawyers on employment
investigation techniques and mediation skills. She is
an internationally sought after speaker on resolving
employment conflict.
Career Highlights
▪▪ Over ten year’s recognition in“Best Lawyers in
America”and“Southwest Super Lawyers”
▪▪ Ranked as Arizona’s top ADR lawyer by Arizona
Business Magazine, 2013
Amy Lieberman, Esq.

8. 8
Julie A. Moore, Esq.
Julie A. Moore, Esq., SPHR, is president of Employment
Practices Group, a legal and Human Resources
consulting firm that she founded in 1998. As an
attorney, she is admitted to practice law in the
Commonwealth of Massachusetts and State of New
Hampshire. She has practiced law for 22 years and is
a frequent author, lecturer, counselor, and trainer on
workplace issues.
The majority of Julie’s work is as an independent
fact finder, where she conducts investigations into
alleged harassment and other forms of misconduct.
She has conducted over 100 investigations and has
also acted as legal counsel to employers handling
matters internally. In addition to her work with public
and private employers, she has acted as independent
fact finder for educational institutions, including
Harvard University and Amherst College, where she
assists in the confidential investigation of disciplinary
matters, including cases involving allegations of sexual
misconduct.
Career Highlights
▪▪ Board member and conference chair of the
Association of Workplace Investigators
▪▪ Inducted as a Fellow into the College of Labor and
Employment Attorneys
Julie A. Moore, Esq.
Julie A. Moore, Esq.
Employment Practices Group | 8 Rice St.
Suite 201 | Wellesley, MA 02481 | www.employmentpg.com
jmoore@employmentpg.com | (978) 975-0080

9. 9
Laura L. Noble, Esq.
Laura L. Noble, Esq.
The Noble Law Firm, PLLC Employment Attorneys | 308 W. Rosemary St.
Suite 303 | Chapel Hill, NC 27516
ln@thenoblelaw.com | W: (919) 251-6008 | M: (919) 724-9001
After graduating from the University of Vermont with
a B.A. in political science and then attending the
University of Maryland School of Law, Laura moved
to New York and worked as a prosecutor in one of the
largest and most challenging District Attorney’s offices
in the county. Laura then spent eleven months with
a“big law”civil litigation firm in Manhattan before
becoming Deputy Director for Advocacy and Legal
Services at Covenant House in New York.
Laura began her boutique employment law practice,
The Noble Law Firm, in 2009. The firm provides clarity
on key employment issues both to individuals and
to companies. The firm represents individual clients
in counseling, negotiation and litigation related to
workplace issues. The firm also provides advice and
counsel to companies seeking to implement“best
practices”in their employment policies and procedures.
Career Highlights
▪▪ Advocates for Justice Order of Service for 2013
▪▪ Business NC Magazine Recognizes Laura Noble of The
Noble Law Firm Among the State’s 2013 Legal Elite
Laura L. Noble, Esq.

10. 10
Kathy Perkins, Esq.
Kathy Perkins founded her firm in 2008 after 25 years
experience litigating employment disputes on behalf
of employers. Her focus is resolving workplace conflict
proactively through employee counseling, mediation
and investigations. Kathy is a skilled outside neutral
investigator, drawing on her litigation experience to
develop a process and documentation that supports
employer decision-making and legal compliance. She
has testified in depositions and court.
Kathy also trains HR managers on her Workplace
Investigations Program, a systematic form-based
approach for employers to address employee
issues from the smallest complaint to a high stakes
harassment claim. Kathy holds a J.D. from Harvard Law
School and a B.S. in Civil Engineering from Kansas State
University. She is licensed in Kansas, Missouri, D.C. and
Idaho (inactive).
Career Highlights
▪▪ Outside investigation experience on high stakes
matters including sexual harassment, whitle blowing,
embezzlement, race discrimination, and retaliation.
▪▪ Frequent speaker on workplace and dispute
resolution issues including ABA ADR section and
annually presenting an investigations session at the
LEAP (Labor and Employment Advanced Practices)
Symposium, sponsored by the National Institute of
Business Management.
Kathy Perkins, Esq.
Kathy Perkins, Esq.
Kathy Perkins, LLC | 700 Massachusetts St.
Suite 303 | Lawrence, KS 66044 | www.Kathy-Perkins.com
kathy@kathy-perkins.com | (785) 856-0200

11. 11
Xan Raskin, Esq.
Xan Raskin, Esq.
Artixan Consulting Group, LLC | 235 West End Ave.
Suite 5C | New York, NY 10023 | www.ArtixanConsulting.com
raskin@artixanconsulting.com | (646) 425-5860
Xan Raskin, Esq., SPHR, has spent her entire career
solving workplace issues. A seasoned employment
attorney and business executive with 17+ years of
professional experience, including serving for nine
years as in-house counsel at Bristol-Myers Squibb
Company, and prior to that at PepsiCo, Inc. She founded
her consulting firm in 2010 to help employers with
employee relations solutions that are sustainable, easy
to implement and mitigate risk.
In addition to her extensive experience as a skilled
workplace investigator, Xan is a mediator and regularly
conducts coaching and training for employers
on a wide range of issues, including workplace
communication and conflict resolution for managers,
sensitivity and professionalism in the workplace,
appropriate investigation techniques for human
resources, and the prevention of discrimination and
harassment.
Career Highlights
▪▪ J.D., Georgetown University Law School
▪▪ S.D.N.Y. Federal Mediation Panel
Xan Raskin, Esq.

12. 12
Shannon (“Missy”) S.
Spainhour, Esq.
Ms. Spainhour has been practicing labor & employment
law throughout North Carolina for over 13 years. She
has been involved in numerous investigations on
behalf of employers, including complex investigations
into allegations of workplace misconduct (including
harassment and discrimination allegations), violations
of company policy, identify theft issues in the
workplace, pre-suit investigations, and litigation of
numerous employment matters.
Ms. Spainhour is also a frequent speaker on various
employment law topics, including training in the
workplace.
Career Highlights
▪▪ NC Dispute Resolution Committee Certified as
Superior Court Mediator
▪▪ Recognized by Business North Carolina magazine
as a member of the“Legal Elite”in the field of
Employment, 2008, 2011, 2012, 2013 and 2014.
Shannon (“Missy”) S. Spainhour, Esq.
Shannon (“Missy”) S. Spainhour, Esq.
Davis Hartman Wright | 28 Schenck Pkwy.
Suite 200 | Asheville, NC 28803
mss@dhwlegal.com | W: (828) 771-0833 | M: (704) 904-0506

13. 13
Sindy Warren, Esq.
Sindy Warren, Esq.
Warren & Associates, LLC | Shaker Heights, OH
www.SindyWarren.com | sindy@sindywarren.com |(216) 965-7024
Sindy Warren has been practicing law and helping
employers comply with employment laws for 18 years.
Since 2003, Ms. Warren has brought her legal expertise
to bear in her role as an HR consultant. She is driven by
a passion to help employers have excellent employee
relations and avoid employment-related conflicts. She
conducts workplace investigations, presents training
programs, and consults on human resources issues. She
has investigated many employee complaints, including
complaints of harassment, discrimination, retaliation and
other workplace misconduct. She has trained managers
and employees on issues ranging from harassment to
performance management. She has provided one-on-
one sensitivity training to executive employees.
Prior to starting her consulting business, Ms. Warren
was an employment litigator for McCutchen Doyle in
San Francisco; Foley Hoag in Boston; and Duvin, Cahn
& Hutton in Cleveland. Sindy graduated from Stanford
Law School with honors in 1996 and Tufts University
(Phi Beta Kappa, magna cum laude) in 1993. Ms.
Warren brings her legal expertise and experience to her
consulting work. Combining extensive legal knowledge
with a practical, down-to-earth understanding of
employee relations, she is able to help companies
develop and maintain sound employment practices
and positive working environments.
Career Highlights
▪▪ Graduate of Stanford Law School (with honors)
▪▪ Member of Association of Workplace Investigators
(AWI)
Sindy Warren, Esq.

14. The determination of whether the attorney-client privilege and
work product doctrines apply is heavily fact dependent. There is
no“magic bullet.”With that said, here are eight tips for maximizing
the likelihood an investigation will be deemed privileged:
Tips & Templates
for Preserving Privileges
▪▪ Beware putting compliance processes on auto-pilot. Every
allegation of misconduct should involve an initial determination
as to which allegations will be investigated and by whom (or at
whose direction).
▪▪ Counsel should be involved early to assess privilege issues. The
later corporate counsel (either in-house or outside counsel) is
involved in the receipt or processing of misconduct allegations,
the less likely the investigation will be deemed privileged.
▪▪ Formally document when an internal workplace investigation is
being conducted for the purpose of obtaining legal advice.
▪▪ Document any threat of litigation, veiled or overt.
▪▪ If a non-attorney is going to assist in the investigation, the
company attorney should give the non-attorney an Upjohn
letter. Visit http://winwinhr.com/workplace-investigations for an
Upjohn template.
▪▪ Give all corporate witnesses that are interviewed Upjohn
warnings and get an acknowledgement. Visit http://winwinhr.
com/workplace-investigations for a template instruction.
▪▪ Mark all documents created during the course of the
investigation as attorney-client privileged and subject to the
attorney work product doctrine.
▪▪ Maintain the investigation files in a confidential manner and do
not discuss the investigation except with those with a legitimate
need to know.

15. Nationwide & On-Site Options
Workplace Investigations Group offers its workplace investigation
training courses in various locations throughout the year. We also offer
customized training for employers and organizations that wish to train
larger groups at their own location.
Please contact Alex@Internal-Investigations.com to learn more about
our on-site training options that can be tailored to the specific needs of
your organization.
For our national offering of training, please see our calendar and
locations below for upcoming, scheduled training offerings. Seminar
agendas can be found on our website under the Training link at
www.Internal-Investigations.com.
Investigation
Training
Workplace Investigations Group
1827 Powers Ferry Rd.
Suite 23-200
Atlanta, GA 30339
www.Internal-Investigations.com
P: (800) 830-1561
February 3–4, 2015 in Atlanta, Georgia (WIG Headquarters)
February 10–11, 2015 in Denver, CO
March 12–13, 2015 in Cincinnati, OH
March 24–25, 2015 in Dallas, TX
April 22–23, 2015 in Chicago, IL
May 5–6, 2015 in Atlanta, GA
May 13–14, 2015 in Birmingham, AL

16. WORKPLACECOMPLIANCE—
AreYouReady?
We’retherewhenyouneedus.
AlloftheattorneyinvestigatorswithWorkplace
InvestigationsGroupmeetorexceedthefollowing
qualificationcriteria:
▪▪Minimumof10yearsexperiencein
employmentlaw.
▪▪J.D.fromanaccreditedlawschool.
▪▪Haveprofessionalliabilityinsurance.
▪▪Experienceinconducting10+internal
workplaceinvestigationsorcomparable
relevantexperienceortraining.
▪▪Areanattorneyingoodstandinginatleastone
jurisdiction.
Keepthishandy&lookinside
forTips&Templates!